2020 Hyundai Tucson

Problems, recalls and owner-reported issues

Engine is the leading concern among 178 owner complaints filed for this model year. This is the 12th highest complaint count among 21 Tucson model years with reports.

Complaints by model year
  1. 178

Of the 2020 reports, 5 involved a crash and 2 involved a fire. 5 people were injured.

Primary concernEngine73 reports · 41% of complaints
Owner complaints178Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Engine73
  2. Service brakes44
  3. Other or unspecified28
  4. Electrical system19
  5. Hydraulic17
  6. Forward collision avoidance12
  7. Power train9
  8. Air bags7

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020

    Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

    An engine compartment fire can increase the risk of injury or crash.

    Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

    Campaign 20V543000 on NHTSA.gov

Representative owner complaints

178 reports, newest first.

  1. Steering, Aug 10, 2020

    WAS GETTING ON ENTRANCE RAMP TO INTERSTATE (180 CURVE RAMP) 35 NORTH BOUND FROM ROBINSON WHEN ORANGE ELECTRIC POWER STEERING (EPS) WARNING LIGHT CAME ON.WHEN I WAS ABOUT 90 DEGREES INTO THE TURN. SHORTLY AFTER RED EPS CAME ON. POWER STEERING BECAME NON EXISTENT. I EXITED I-35 AT INDIAN HILLS AND TURNED THE POWER OFF ONCE I GOT TO SIDE OF ROAD. STEERING BECAME NORMAL AFTER RESTART AND ALL WARNING LIGHTS WERE OFF. VEHICLE HAS AROUND 400 MILES. I DON'T THINK MY WIFE WOULD HAD THE STRENGTH TO TURN THE WHEEL AND I CONSIDER THIS INCIDENT WOULD HAVE BEEN EXTREMELY DANGEROUS FOR HER,

  2. Other or unspecified, May 6, 2020

    SUV HAS BEEN IN SHOP 4 TIMES DUE TO LOUD CRACKING POP NOISE COMING FROM PANORAMIC SUN ROOF. I KNOW THERE WAS A RECALL ON THIS EXACT ISSUE, THEN THE WINDOWS WOULD EXPLODE. APPARENTLY HYUNDAI HAS NOT FIXED THE PROBLEM, I AM AFRAID TO DRIVE THE CAR, AND WANT MY MONEY BACK OR A NEW CAR. SEE MY HYUNDAI DOCUMENTATION PAPER AS AN ATTACHMENT. SUV IS IN SHOP PRESENTLY #4 FOR SAME REASON. *TR

  3. Other or unspecified, Back over prevention, Mar 3, 2020

    THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.