2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Tires, Jul 25, 2005
DT: WITHOUT WARNING, THE FRONT PASSENGER SIDE TIRE BLEW WHILE DRIVING. THE CONSUMER STATED TWO OTHER TIRES WERE LEAKING AIR BECAUSE THE SIDEWALLS WERE DEFECTIVE. THE CONSUMER WAS CONSTANTLY PUTTING AIR IN THEM. *JB
Parking brake, Jul 24, 2005, crash
AS I WAS IN PARK WITH MY VEHICLE RUNNING, MY VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED AWAY EVENTUALLY HITTING A WOMAN PUTTING HER INTO THE HOSPITAL. IT ALSO HAD DONE DAMAGE TO THE FUNERAL HOME WE WERE AT. I WAS NOT IN THE VEHICLE AT THE TIME. SEVERAL TIMES BEFORE THE INCIDENT THE CAR SHIFTER WOULD LOCK UP AND NOT EVEN MOVE OUT OF PARK.
Steering, Suspension, Jul 22, 2005
DT: CONTACT STATES: THE TIRE ROD AND BALL JOINTS ON THE DRIVER'S SIDE FELL APART. HE SAW ON THE WEBSITE THERE WAS 318,000 RECALLS ON THE DURANGO FOR THAT YEAR. THERE WAS NO WARNING THAT THE FAILURE WAS ABOUT TO OCCUR. HE HAS CALLED CHRYSLER AND THEY SAID THEY DID NOT HAVE ANY OTHER REPORTS OF THIS ISSUE. *AK *NM
Service brakes, Air, Jul 11, 2005
2000 GRAND CHEROKEE FRONT BRAKE ROTORS WARPING/FAILING DUE TO MANUFACTURE DEFECT. JUST DAILY USAGE - BRAKES HAVE BEEN SERVICED ONCE BEFORE, AND ARE NOW GOING IN FOR REPAIR AGAIN. JEEP INTERNAL TSB'S TSB 05-003-02B - FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION DESCRIBES THIS ONOING ISSUE- THE VIBRATION IS SO BAD RIGHT NOW THAT LOSS OF VEHICLE CONTROL IS POSSIBILITY. NEXT SERVICE TO REMEDY PROBLEM IS JULY 14,2005
Latches/locks/linkages, Jul 11, 2005
I'VE HAD TWO DOOR LOCKS MALFUNCTION TO THE POINT WHERE THEY WILL NO LONGER OPEN THE DOOR. THIS HAS HAPPENED TO THE RIGHT REAR PASSENGER DOOR AND THE DRIVER DOOR. THE FIRST OCCURRED ABOUT 5 MONTHS AGO (RIGHT REAR PASSENGER DOOR) AND ON 7-08-05 THE DRIVER SIDE DOOR STOPPED WORKING
Visibility, Jul 7, 2005
BOTH FRONT DOOR WINDOWS DO NOT OPERATE UP AND DOWN DUE TO THE CHEAP PLASTIC PEICE THAT HOLD THE WINDOW ON THE TRACK, POOR QUALITY .NOTHING WAS DONE BY DANBURY DODGE IN CONN.
Exterior lighting, Jul 1, 2005
DT: CONSUMER STATED THE PLASTIC THAT GOES OVER THE HEADLIGHTS WAS ALL FOGGED UP AND IT AFFECTED DRIVING AT NIGHT. DEALER COULDN'T DO ANYTHING ABOUT IT SINCE THEY HAD ALREADY REPLACED OVER 9,000 OF FEET THE PLASTIC COVERS . SHE NOTICED THIS ABOUT A YEAR AGO, BUT IT WAS GETTING WORSE. SHE WAS TOLD BY ONE DEALER THAT IT WAS COSMETIC.*AK
Service brakes, Hydraulic, Jun 23, 2005
DT: THERE IS A SHIMMY WHEN BRAKING AND IT IS WORSE WHEN GOING OVER 40 MPH. THIS CAUSES THE ROTORS TO WARP AND THE BAKE PADS TO WEAR OUT FASTER. THE MANUFACTURER RECOMENDES THAT THE BRAKE CALIPERS BE REPLACED WITH AFTER MARKET CALIPERS. *JB
Visibility, Jun 20, 2005
DT: LAST YEAR THE PROBLEM WAS ERRATIC, BUT THIS YEAR I CAN NOT OPEN THE PASSENGER'S ELECTRIC WINDOWS WITH THE PASSENGER'S CONTROLS ONLY WITH THE DRIVER'S CONTROLS. *TT *NM
Service brakes, Hydraulic, Tires, Jun 9, 2005
DT: SINCE THE PURCHASE OF THE VEHICLE, ESPECIALLY ON THE HIGHWAY, THERE WA S VIBRATION AND SHIMMYING WHEN BRAKING,. HAD THE ROTORS TURNED, REPLACED, AND TURNED AGAIN. IN MAY 2004 FOUND THAT ALL OF THE ROTORS WERE WARPED. IN NOVEMBER 2004, THEY DID FIND A VERY SLIGHT VIBRATION, BUT THEY DID NOTHING ABOUT IT. TOOK VEHICLE TO DEALERSHIP 5 TIMES, AND IS TAKING WAS BACK IN NEXT WEEK. THIS RESULTED IN REPLACING THE TIRES EARLY.*AK
Service brakes, Air, Jun 8, 2005
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS PROBLEMS WITH THE FRONT BRAKES SINCE I BOUGHT IT. THE VEHICLE HAS 30,725 MILES ON IT AND I HAVE HAD THE BRAKES REPLACED 3 TIMES. AT AROUND 12,000 MILES, THE CAR BEGAN TO VIBRATE, SHAKE AND PULL TO THE LEFT WHENEVER I DECELERATED. I BROUGHT IT BACK TO THE DEALER AND THEY RESURFACED THE BRAKE ROTORS. AT 30,000 MILES THE SAME THINGS BEGAN TO OCURR, EXCEPT THAT THE PULLING EFFECT WAS MORE PRONOUNCED, WHERE I ACTUALY HAD TO TURN THE WHEEL TO THE RIGHT AS I CAME TO A STOP. AFTER READING COMPLAINTS FROM FELLOW JEEP OWNERS (MODEL YEAR 1999-2004) WHO HAVE HAD THE SAME OR WORSE EXPERIENCE, I HAD AFTERMARKET ROTORS PUT ON MY VEHICLE BY A NON-JEEP MECHANIC. I BELIEVE THAT THE MANUFACTURER IS USING OEM ROTORS THAT ARE MADE OUT OF INFERIOR MATERIALS. IN ADDITION, I AM REASONABLY SURE THAT A CLASS ACTION SUIT HAS ALREADY BEEN BROUGHT AGAINST JEEP BY THE MASON LAW FIRM REGARDING THIS EXACT PROBLEM.
Latches/locks/linkages, Jun 7, 2005
LOCKS ON BOTH THE PASSENGER SIDE FRONT DOOR AND THE DRIVERS SIDE REAR DOOR HAVE FAILED.
Steering, Jun 6, 2005
HELLO, I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE LAREDO WITH THE VIN#: [XXX]. I AM EXPERIENCING THE FOLLOWING ISSUES WITH MY VEHICLE: THE STEERING FEELS LOOSE, FEELS LIKE IT IS STICKING AND IT SEIZED ONCE. I HAD THE VEHICLE INSPECTED BY A DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR BOX IS DEFECTIVE AND NEEDS TO BE REPLACED. SINCE I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY, WE HAVE DISCONTINUED DRIVING THE VEHICLE FOR NOW. AFTER SOME RESEARCH FOR THE POSSIBLE ROOT CAUSE OF THIS PROBLEM I FOUND THE FOLLOWING RECALL NOTICE: 2000 JEEP GRAND CHEROKEE LAREDO NHTSA RECALL ID NUMBER: 99V312000 RECALL DATE: NOV 04, 1999 COMPONENT: STEERING:GEAR BOX (OTHER THAN RACK AND PINION) POTENTIAL UNITS AFFECTED: 1259 PLEASE REVIEW INTERESTINGLY ENOUGH, MY OWN VEHICLE WAS ALSO BUILT IN AUGUST OF 1999 (PER STICKER ON VEHICLE). AFTER TALKING TO THE DEALERSHIP TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL, I WAS ONLY TOLD THAT THERE ARE NO OPEN ISSUES LISTED ON MY VEHICLE AND THEY COULD NOT EVEN TELL ME IF MY STEERING GEAR WAS REPLACED AT THE TIME OF THE PREVIOUS OWNER. AFTER CALLING CHRYSLER CORPORATE CUSTOMER SERVICE, I WAS ALSO TOLD THAT THERE IS NO OPEN RECALL ON MY VEHICLE AND THAT THERE IS NOTHING THEY COULD DO FOR ME. HERE IS MY REQUEST TO YOU: PLEASE CONTACT DAIMLER CHRYSLER TO GET SOME MORE INFORMATION AS TO WHY MY VEHICLE IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT WAS BUILT IN EXACTLY THE SAME TIME FRAME AS ALL THE RECALLED VEHICLES. I WOULD EXPECT FOR DC TO INCLUDE MY VEHICLE IN THIS RECALL AND REMEDY THE DEFECT IN THEIR COMPONENT BEFORE ANYBODY GETS HURT. THANK YOU VERY MUCH FOR YOUR HELP. BEST REGARDS, [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, May 31, 2005, crash
DT: JEEP CHEROKEE, HAD A HEAD-ON COLLISION ALMOST DEAD-CENTER, AND A POLICE CAR HITVEHICLE'S RIGHT SIDE, THEN, IT HIT THE RIGHT SIDE. UPON IMPACT, NEITHER AIR BAG DEPLOYED, DRIVER'S SEAT BELT CAME UNDONE, AND THE BUMPER, GRILL, AND FOG LIGHTS FELL OFF. CONSUMER SUSTAINED M NOSE, EARDRUM, KNEE, EYESIGHT AND BACK INJURIES . TALKED TO THE MANUFACTURER, AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING, THERE WAS A RECALL FOR AIR BAGS. *AK
Visibility, May 31, 2005
DEFROST BLEND DOOR PASSENGER SIDE INOP ICE ON WINDSHIELD.UNABLE TO SEE THRU PASSENGER SIDE WINDSHIELD
Service brakes, Hydraulic, May 29, 2005
I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 2002. CHRYSER PURCHASED IT BACK FROM THE ORIGINAL OWNER DUE TO A BRAKE ISSUE. THE DEALER ASSURED ME THE PROBLEM WAS RESOLVED. WITHIN SIX MONTHS THE VEHICLE BEGAN TO SHAKE VIOLENTLY UPON BRAKING. THE DEALER RESURFACED THE ROTORS AND IT WAS OKAY FOR A FEW THOUSAND MILES, THEN BEGAN THE SEVERE SHAKING AGAIN. CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO PROVIDE A SOLUTION. WE HAVE SINCE REPLACED THE ROTORS BY AN INDEPENDENT MECHANIC AND THE PROBLEM HAS RE-OCCURED. I HAVE SINCE READ NUMEROUS COMPLAINTS ON THE INTERNET ABOUT A BAD DESIGN THAT CONTINUES TO WARP THE ROTORS.
Seats, May 26, 2005
BEARINGS CAME APART ON SEAT GLIDE ASSEMBLY.STRESS ON WEAKER PARTS CAUSED ASSEMBLY TO FAIL.REPLACED UNDER WARRANTY.ONE YEAR LATER THE SAME THING OCCURED ON NEW ASSEMBLY.THE METAL ON THE ENTIRE ASSEMBLY HAS STARTED TO CRACK .I AM FORCED TO PURCHASE A NEW SEAT THAT MAY ALSO BE DEFECTIVE.NO LONGER UNDER WARRANTY.
Service brakes, Hydraulic, May 23, 2005
IN OCT 2000 LIS. A JEEP FROM DAMIOLIER CHYSLER. IN 2002 THE JEEP WAS ALL OVER THE ROAD TOOK TO THIER SHOP THEY CUT THE ROTTERS THE JEEP ONLY HAD 6,000 MILES IN THE YEAR 2003 HDA TO RETURN NOT EVEN A YEAR HAD GONE BY AND THEY RE-CUT THE ROTORS WITH ONLY 12,000 MILE ON THE JEEP[. THIS IS THE YEAR 2005 THE JEEP HAS ONLY 24,000 MILES AND SINCE DEC. 2004 IT STARTED AGAIN. THE PLACE WHERE I GOT THE CAR IS NO LONGER IN NJ NOW IT WILL COST ME 500.00 TO FIX SOMETHING WHICH SHOULD HAVE BEEN FIX RIGHT THE FIRST TIME.
Service brakes, Hydraulic, May 20, 2005
DT: BRAKES WERE A CONSTANT PROBLEM THAT BEGAN AT 80,00 MILES. ROTORS HAVE BEEN REPLACED EVERY 8000 MILES. DEALER REPORTED IT WAS A WEAR AND TEAR ISSUE. VEHICLE WAS REGULARLY SERVICED. BRAKES BEGAN SHOWING A WEARING PROBLEM. ROTORS BECOME WARPED AND W-WHEEL ANTI LOCK BRAKES BECAMEE DEFECTIVE. HAPPENED WHILE DRIVING IN ALL WEATHER CONDITIONS. *AK
Service brakes, Hydraulic, May 18, 2005
WHEN APPLYING BRAKES AT SPEEDS OF AROUND 30 MPH OR MORE THE VEHICLE'S FRONT END SHIMS VIOLENTLY. THE VEHICLE SHAKES AS THE FRONT WHEELS ARE SEEN OSCILLATIONS FROM RIGHT TO LEFT, WHICH RESULTS IN A LOST OF STEERING. THE DEALER ATTRIBUTES THIS TO WARPED ROTORS. WHILE WARPED ROTORS MAY CAUSE A BRAKING ISSUE THEY SHOULD NOT CAUSE OSCILLATIONS IN THE FRONT WHEELS. REPLACING THE ROTORS AND PADS MIGHT TEMPORARILY IMPROVE THE PERFORMANCE IT WILL NOT CORRECT THE UNDERLYING PROBLEM OR DESIGN FLAW THAT CAUSES THE OSCILLATIONS IN THE STEERING OF THE FRONT WHEELS
Vehicle speed control, May 16, 2005, crash
DT: CONSUMER WAS WORKING ON THE VEHICLE, AND SPRAYED THE CARBURETOR WHEN THE CAR LUNGED FORWARD PINNING CONSUMER BETWEEN A WIRED SHELF AND FREEZER WHICH STOPPED THE JEEP BUT WAS DESTROYED. *TT *EH
Engine and engine cooling, May 11, 2005
ENGINE WAS KNOCKING, CHECK ENGINE LIGHT CAME ON, DIAGONISTIC TEST SHOWED 6TH CYLINDER WAS MISFIRING LIFTER WAS DAMAGED. THE CAMSHAFT WAS REPLACED AS WELL AS THE LIFTERS AND HEADGASKET. I DO NOT UNDERSTAND HOW A 2000 VEHICLE WITH ONLY 81000 KMS NEEDS $2000.00 WORTH OF REPAIRS DONE. THE DEALER ALSO ADVISED ME THAT HE CAN'T UNDERSTAND HOW THIS IS REQUIRED EITHER. HE ADVISED ME TO CALL 1-800- 465-2001 TO VOICE MY COMPLAINT. HE ALSO GAVE ME THE OLD PART TO SEND BACK TO CHRYSLER. THE 1-800 # I CALLED ADVISED ME THAT THEY WILL PUT MY INFORAMTION IN MY FILE, BUT THEY COULD NOT DO ANYTHING ELSE FOR ME NOR DID THEY WANT THE PART. I WOULD LIKE FEED BACK ON THIS COMPLAINT AS I AM NOT HAPPY WITH MY EXPERIENCES WITH CHRYSLER THUS FAR. ARE THE PARTS THEY ARE USING TO BUILD THESE VEHICLES NOT UP TO PAR? ????
Seats, May 9, 2005
DT: WAS DRIVING AND NOTICED THE SEAT WOBBLING, SEAT MOUNT ADJUSTER ANGLE BRACKET BROKEN ON DRIVER'S SIDE SEAT. ANGLE BRACKET FAILED. CONTACT FELT IT WAS A DESIGN FLAW. DEALER STATED HE SAW BRACKET FAILURE BEFORE ON OTHER VEHICLES. MANUFACTURER WILL NOT HELP. *AK
Power train, May 2, 2005
THE CONSUMER BELIEVED THE TRANSMISSION WAS SLIPPING. WHEN DRIVING ONE OR TWO MILES THERE WAS NO POWER. THE FIRST START, WHEN IT IS PUT IN REVERSE, THERE IS A BIG SOUND. THIS HAPPENS EARLY IN THE MORNING OR WHEN THE ENGINE IS COLD. ONLY HAS 29,000 MILES ON THE CAR.
Engine and engine cooling, Apr 28, 2005
BOUGHT CAR USED W/49,000MI. AS SOON AS I GOT IT ON THE ROAD, I NOTICED THE "CHECK GAUGES" LIGHT ILLUMINATED AT A WARM IDLE, ONLY TO FIND MY OIL PRESSURE GUAGE PEGGED AT 0 PSI. DID RESEARCH ON THE WEB AND APPARENTLY THE "0331 CAST" BREED OF CYLINDER HEADS THAT DC USED IN 2000-2001 XJ'S ARE NOTED FOR CRACKING AFTER AN OVERHEAT. SURE ENOUGH THE VEHICLE HAD A CRACK IN THE CYLINDER HEAD, WHICH CAUSED COOLANT TO MIX INTO THE ENGINE OIL. CONSEQUENTLY, MY MAIN, ROD AND CAMSHAFT BEARINGS, AS WELL AS THE CYLINDER HEAD ITSELF HAD TO BE REPLACED. LONG STORY SHORT, THERE ARE SEVERAL COMPLAINTS OUT THERE EXACTLY LIKE THIS ONE, DO RESEARCH BEFORE YOU BUY ANY CHEROKEE FROM THIS ERA USING THE 0331 HEADS. UNFORTUNATELY, DC NEVER STEPPED UP TO THE PLATE AND OFFERED A RECALL. CAVEAT EMPTOR!