2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Electrical system, Exterior lighting, Apr 27, 2005
CONSUMER IS REQUESTING REIMBURSEMENT FOR DEFECTIVE IGNITION KEY LOCKING SYSTEM.***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THERE WERE PROBLEMS WHERE THE TUMBLER BECOME FROZEN AND THE LOCKING PINS FALL OUT MAKING THE KEY INOPERABLE. THE CONSUMER HAD A BURNED OUT TAIL LIGHT BULB REPLACED. *JB
Service brakes, Hydraulic, Apr 26, 2005
VEHICLE PURCHASED ON 3/26/00. CURRENTLY MILEAGE UNDER 30,000 MILES. BEEN EXPERIENCING FAILURE WITH ROTOR SINCE THE FIRST YEAR OF PURCHASE OF THE NEW VEHICLE WHICH VIBRATED VIOLENTLY WHEN STEPPING ON BRAKES OVER 20 MILES PER HOUR. BELOW ARE THE DATES REQUIRING SERVICE AND/OR REPLACEMENT OF ROTOR. 2/29/2000, 5/31/2001, 0/24/2001, 06/06/2002, 05/07/2003, 1/24/2003, 5/17/2004 04/04/2005. ACCORDING TO THE NHSTA DATA BASE, THERE ARE 217 COMPLAINTS ON THE ROTOR POSSIBLE DEFECT ON THIS MODEL. ITS NOT REASONABLE FOR A CONSUMER PURCHASING A NEW VEHICLE TO EXPECT REPLACEMENT OF ROTORS ONE AND SOMETIMES TWICE A YEAR. HAVE CONTACTED REGIONAL DIVISION OF CHRYSLER IN THE PAST YEARS, AND HAVE GOTTEN SERVICED. THIS YEAR, WITH THE NEW DIVISION MANAGER THOMAS SMITH, HE STATES THAT HE HAS NOT BEEN AWARE OF THE ANY PAST COMPLAINTS OF THE ROTOR AND THAT IT IS A USER ERROR. IN ADDITION, HE REFUSES TO PROVIDE AN E-MAIL OR MAILING ADDRESS TO DOCUMENT THE INCIDENT. TREMENDOUSLY CONCERNED FOR THE SAFETY OF THE VEHICLE. REQUESTING FOR AN INVESTIGATION. I WILL BE MORE THAN HAPPY TO FAX OR MAIL PAST SERVICE RECORDS. LOOK FORWARD TO YOUR GUIDANCE. *AK
Power train, Apr 22, 2005
REAR AXEL ON MY 2 WD GRAND CHEROKEE (JEEP) NEEDED TO BE REPLACED UPON DECELERATION THE PARTS MADE A GRINDING SOUND TOOK IT TO THE CHUCK HUTTON DEALERSHIP ON MT. MORIAH AND THEY DIAGNOSED THE PROBLEM. $890.00 PLUS TAX AND HAZ DISP. FEE OF $39.00. *JB
Vehicle speed control, Apr 10, 2005
THE ENGINE SPEED ON MY 2000 JEEP GRAND CHEROKEE ACCELERATES UNEXPECTED AND VERY SPORADIC WILL ENGINE IS IDLEING OR ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALER AND OTHER MECHANICS AND THEY CANNOT FIND WHATS WRONG WITH IT. THE DEALER RE-SET THE COMPUTER PER A SERVICE BULLETIN BUT THAT DIDN'T HELP. I HAVE MANAGED TO CONTROL THE SPEED FLUCTATIONS BY DEPRESSING THE GAS PEDAL SEVERAL TIMES AND IT BRINGS IT DOWN TO NORMAL SPEED OR IDLE.*AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Structure, Wheels, Apr 6, 2005
2000 JEEP CHEROKEE ENGINE STOPPED WITHOUT WARNING.***NO ANSWER REQUIRED***. *MR THERE WAS A HOLE IN THE PISTON. AFTER THE DEALER INSPECTED THE VEHICLE, THEY STATED THERE WAS NOT ENOUGH COOLANT IN THE SYSTEM WHICH CAUSED THE FRONT FROST PLUG HEATER TO COME OUT AND THAT THE NO 1 AND 2 PISTON MELTED DOWN. THE CONSUMER HAD TO REPLACE THE ENGINE WITH ONLY 42,000 MILES ON THE VEHICLE. THE ROTORS WERE REPLACED TWICE. THE RUBBER AROUND ALL FOUR DOORS SHRUNK TO THE POINT THAT WIND AND WATER WOULD COME THROUGH. PERIODICALLY, WHEN THE VEHICLE WAS LOCKED THE HEADLIGHTS AND TAILLIGHTS WOULD COME ON AND GO OFF FOR A FEW MINUTES. THE CHROME ON THE WHEELS WAS CORRODED AND COMING OFF. THE FRONT PASSENGER ELECTRIC LOCK WAS MAKING A STRANGE NOISE WHEN THE DOORS WERE LOCK OR UNLOCKED. *JB
Seats, Mar 30, 2005, crash
2000 GRAND CHEROKEE WAS REAR ENDED AND THE DRIVER SEAT BROKE AWAY FROM THE FLOORBOARD.*MR THE CONSUMER STATED WHEN THE SEAT BROKE, THE CUSHION RAISED UP AND THREW THE HER BACKWARDS AND CAUSED HER TO LOOSE CONTROL OF THE VEHICLE. *JB
Electrical system, Mar 28, 2005
VEHICLE EXPERIENCED SUDDEN STALLING AT VARIOUS SPEEDS. TAKEN TO DEALER FOR CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK INITIALLY THE DEALER REPLACED THE CRANK SENSOR WHICH DID NOT RESOLVE THE PROBLEM. THE DEALER LATER DETERMINED THAT A FAULTY SENSOR PACKAGE WAS THE CAUSE OF THE STALLING. *NM
Service brakes, Hydraulic, Mar 25, 2005
THE BRAKE ROTORS HAD TO BE REPLACED THE FIRST TIME AT 12000 MILES. VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES. THEREAFTER, EVERY 10,000 MILES THE ROTORS HAD TO BE REPLACED. CONSUMER STATED THE ROTORS WILL NOT HOLD UP UNDER NORMAL DRIVING CONDITIONS. WHILE DRIVING, THERE IS A STRONG VIBRATION UPON STOPPING THE VEHICLE. *AK
Service brakes, Hydraulic, Latches/locks/linkages, Mar 25, 2005
PURCHASED THE 2000 JEEP GRAND CHEROKEE IN MAY 2003. I WAS FILLING UP MY CAR WITH GAS WHEN SOMEONE ELSE ASKED IF I EVER HAD PROBLEMS WITH MY BRAKES. AT THAT POINT I DIDN'T. IN APRIL 2004, I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT THE CAR WOULD SHAKE UNCONTROLLABLY WHEN APPLYING THE BRAKES. DIDN'T SHAKE AS BAD IN CITY DRIVING. I WENT TO MY LOCAL CAR REPAIR SHOP AND THEY TOLD ME THE ROTORS WERE WARPED. PAID TO HAVE THE ROTORS SPUN. NOW IT'S A YEAR LATER AND THE CAR IS SHAKING UNCONTROLLABLY ON THE HIGHWAY. DIDN'T THINK I WAS GOING TO BE ABLE TO STOP FROM HITTING THE CAR IN FRONT OF ME. NOW I HAVE DONE RESEARCH ON THE INTERNET AND SEE THAT THIS IS A KNOWN PROBLEM AND THAT IT IS LISTED IN THE TECHNICAL SERVICE BULLETIN FROM JEEP IN 2002. THIS IS MY FAMILY CAR! I TOO HAVE HAD TO REPLACE THE 2 OF MY DOOR MOTORS AND 1 OF MY WINDOW MOTORS. I CAN'T BELIEVE THAT THERE ARE THIS MANY COMPLAINTS AND NO ONE IS FORCING JEEP TO PUT A RECALL ON THE ROTORS.*AK
Latches/locks/linkages, Mar 16, 2005
POWER DOOR LOCKS ON OUR 2000 JEEP GRAND CHEROKEE LAREDO ARE NOT WORKING CORRECTLY. NOT ONLY IS IT ANNOYING, BUT OFTEN WHEN SOMEONE IS IN THE CAR THE DOOR LOCKS WILL LOCK YOU IN AND YOU CAN NOT GET OUT. YOU CAN'T EVEN MANUALLY UNLOCK THE DOORS. WHAT IF THERE IS A FIRE?*AK
Power train, Mar 14, 2005
VEHICLE ROLLS FORWARD WHEN PUT INTO PARK. TAKEN TO DEALER FOR CHECKUP, AND RESULTS SHOW THAT THE TRANSMISSION NEEDED TO BE REPLACED.*AK THE VEHICLE WAS REPAIRED BUT THE CONSUMER STATED THAT HE THINKS THE PART WAS DEFECTIVE. *TC
Engine and engine cooling, Mar 12, 2005
CYLINDER HEAD CRACKED AT ONLY 70,000 MILES ALLOWING COOLANT INTO THE OIL SUMP, POTENTIALLY LEADING TO ENGINE FAILURE OR, AS DEALER STATED, "ENGINE MAY SEIZE COMPLETELY *AK.
Service brakes, Hydraulic, Mar 9, 2005
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. DRIVER INSPECTED THE VEHICLE, AND NOTICED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Latches/locks/linkages, Mar 4, 2005
THE VEHICLE WAS EQUIPPED WITH AUTOMATIC DOOR LOCKS. THE REAR PASSENGER DOORS WILL NOT ALLOW ENTRANCE FROM THE OUTSIDE. OWNER TOOK THE VEHICLE TO THE DEALER, AND HAD THE PASSENGER SIDE REAR DOOR REPAIRED. CURRENTLY, THE DRIVER'S SIDE REAR DOOR WAS DEFECTIVE. *AK
Tires, Feb 25, 2005
THERE ARE CRACKS ALONG THE INSIDE AND OUTSIDE OF THE TIRES, WHICH HAVE DEVELOPED AND COULD CAUSE THE VEHICLE TO HAVE A BLOW OUT ON THE ROAD. MANUFACTURER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. *NM
Vehicle speed control, Feb 22, 2005
2000 JEEP GRAND CHEROKEE V8 - ENGINE STALLS OUT INTERMITTENTLY WHILE DRIVING. THIS HAPPENS MORE FREQUENTLY IN COLDER WEATHER (50 - 70 DEGREES F), BUT ALSO HAPPENS AFTER THE ENGINE IS HOT. STALLS WHEN FOOT IS OFF THE GAS AND SLOWING DOWN, BRAKING, ETC. IT USUALLY STARTS RIGHT BACK UP. THIS IS DANGEROUS BECAUSE THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WITHOUT POWER. THE VEHICLE HAS BEEN ONE CHYYSLER DEALER 3 TIMES CONCERNING THIS ISSUE, ANOTHER CHRYSLER DEALER ONE TIME, AND A PRIVATE CERTIFIED MECHANIC. NONE HAVE BEEN ABLE TO FIX THE PROBLEM. THE ENGINE LIGHT DOES NOT TURN ON WHEN IT STALLS. NO DIAGNOSTIC CODES ARE STORED IN THE JEEP'S COMPUTER OTHER THAN THE NUMBER OF TIMES IT WAS RESTARTED. SINCE THE PROBLEM IS INTERMITTENT, THE MECHANICS ARE UNABLE TO CORRECTLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT HAS BEEN REPAIRED, BUT THEY REMAIN CAPABLE OF CHARGING LOTS OF MONEY FOR REPLACING PLENUM SEALS, CHECKING THE IDLE, FLUSHING THE TRANSMISSION, CLEANING FUEL FILTERS, TESTING TIME, REPLACING THE PCV VALVE, AND MORE. THE CAR STALLS AN AVERAGE OF ONCE EVERY 10 MILES, LESS IF I DRIVE WITH TWO FEET, KEEPING PRESSURE ON THE THROTTLE.*AK
Engine and engine cooling, Feb 15, 2005
THE VEHICLE CUT OFF WHILE THE CONSUMER WAS DRIVING. CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE NO DEFECTS WERE FOUND, AND THE PROBLEM COULD NOT BE DUPLICATED.*AK
Engine and engine cooling, Feb 11, 2005
LOOSING COOLANT VERY RAPID. (FILLED EVERY 2 DAYS) VEHICLE STATED TO LOOSE HEAT. COOLANT WAS ENTERING THE OIL. CRACKED HEAD GASKET WAS REPLACED AT $1300.00 WAS ADVISE HEAD GASKET WAS MADE AT THE MANUFACTURER TO THIN AND THIS CAUSED THE CRACK, AND THIS IS A COMMON CONCERN. *JB
Seat belts, Feb 9, 2005
MY 2000 JEEP CHEROKEE [XXX] PASSENGER SIDE SEAT BELT IS HARD TO BUCKLE UP DUE TO SOME MECHANICAL INTERFERENCE INSIDE THE BUCKLE ITSELF. BOTH FRONT SEAT BELT LATCHES ARE DIFFICULT TO RELEASE BECAUSE THE RELEASE BUTTON DOES NOT ALLOW THE STRAP BUCKLE TO COME OUT WITHOUT A LOT OF MANIPULATION CAUSING THIS TO BE A SAFETY PROBLEM. *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Feb 9, 2005
1. NORMAL OPERATION OF VEHICLE 2. THE SERVICE BULLETIN DESCRIBES IT AS A HONK-LIKE SOUND FROM THE POWER STEERING SYSTEM, OCCURRING MOST OFTEN DURING A RIGHT HAND LOW SPEED TURN, SUCH AS PARKING LOT MANEUVERS. 3. NOTHING, I'VE CONTACTED THE DEALER SEVERAL TIMES AND THEY HAVE OFFERED NO SOLUTION TO THE PROBLEM. *JB
Power train, Visibility, Feb 8, 2005
MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.
Service brakes, Hydraulic, Feb 5, 2005
MY 2000 JEEP CHEROKEE WAS PURCHASED NEW IN 2000. SINCE THEN, MY FRONT BRAKES AND ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. THE DEALER REPLACED THEM AT 7000 MILES AND AFTER THAT REFUSED. SAID IT WAS NORMAL WEAR AND TEAR AFTER 10,000 MILES AND NOT UNDER WARRANTY. SAID IT WAS BECAUSE I DRIVE MY VEHICLE FOR WORK (POST OFFICE) AND STOP A LOT. THERE ARE 35 PAGES OF COMPLAINTS ON THE INTERNET STATING EXACTLY THE SAME PROBLEM AT EVERY 7000 MILES AND 54 COMPLAINTS ON YOUR SITE WITH THE SAME PROBLEM. WHEN THE ROTORS WARP, THE CAR IS VERY DIFFICULT TO STOP SAFELY AT 40 TO 55 MPH. APPARENTLY, CHRYSLER HAS HAD THIS COMPLAINT SINCE 1998 THRU 2003. WHY HASN'T THERE BEEN A RECALL? A SAFETY VIOLATION?*JB
Exterior lighting, Feb 2, 2005
LEFT BRAKE LIGHT ON JEEP GRAND CHEROKEE DEFECTIVE... NATURE OF DEFECT: TAILLIGHTS REMAIN OPERABLE UNTIL FOOT BRAKE IS DEPRESSED. WHEN BRAKE IS DEPRESSED, THE LEFT BRAKE LIGHT TURNS OFF ONLY ALLOWING THE RIGHT BRAKE LIGHT TO ILLUMINATE. UPON RELEASE OF THE FOOT BRAKE, THE TAIL LIGHTS RETURN TO OPERATION. ATTEMPTS TO REPAIR THIS DEFECT HAVE BEEN UNSUCCESSFUL BY ME AND FIRESTONE. I HAVE NOTICED OVER TWENTY OTHER MODELS SIMILAR TO MINE WITH THIS SAME DEFECT.*AK
Steering, Jan 27, 2005
THE FIRST TIME THIS HAPPENED, I WAS MOVING MY CAR OUT OF THE GARAGE AND AS I BACKED OUT OF MY DRIVEWAY, THE STEERING WHEEL FROZE AND I WAS UNABLE TO TURN IT AT ALL. I HAD TO SHUT OF THE CAR THEN TURN IT BACK ON AGAIN. THE SCOND TIME I WAS DRIVING DOWN THE STREET AND NEEDED TO TURN MY STEERING WHEEL TO THE LEFT, AND IT FROZE UP.I WAS UNABLE TO TURN MY STEERING WHEEL AT ALL. I HAD TO STOP MY VEHICLE IN THE MIDDLE OF THE ROAD, PUT IT IN PARK AND TURN IT OFF, THEN BACK ON AGAIN TO RESET IT. I LOOKED UP ON THE INTERNET ANY RECALLS AND I WAS GIVEN A TECHNICAL SERVICE BULLETIN THAT THERE IS A PROBLEM WITH THE STEERING: GEAR BOX. HOWEVER, THE DEALERSHIPS WILL NOT FIX IT FOR FREE. *AK
Service brakes, Hydraulic, Jan 26, 2005
WHEN BRAKING AT HIGH SPEEDS VEHICLE VIBRATES HEAVILY. DEALERSHIP REPLACED THE BRAKES EVERY 3000 MILES. THE PROBLEM HAS NOT BEEN RESOLVED.*AK