2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Power train, Aug 2, 2004, crash
PULLED VEHICLE TO THE SIDE OF THE ROAD TO CHECK RIGHT FRONT TIRE. LEFT GEAR IN PARK WITH ENGINE RUNNING, EXITED VEHICLE AND WAS WALKING AROUND THE FRONT OF THE VEHICLE WHEN I HEARD A "THUNK". VEHICLE HAD SHIFTED INTO REVERSE AND WAS TRAVELING DOWN A SLIGHT INCLINE. ATTEMPTED TO ENTER VEHICLE AND WAS KNOCKED TO THE GROUND. MADE A SECOND ATTEMPT AND AGAIN WAS KNOCKED TO THE GROUND. VEHICLE CONTINUED IN REVERSE, STRIKING A FIRE HYDRANT. I SUSTAINED VARIOUS INJURIES AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE.*AK
Power train, Jul 30, 2004
PROBLEMS WITH THE DIFFERENTIAL ON VEHICLE.*MR THE VEHICLE WOULD VIBRATE WHILE DRIVING 50-65 MPH. THE DIFFERENTIAL UNIT WAS REPLACED. *NM
Service brakes, Hydraulic, Jul 22, 2004
THE BRAKE PEDAL PULSATED WHEN IT WAS APPLIED. IN ADDITION, THE STEERING WHEEL JERKED WHEN THE BRAKE PEDAL WAS APPLIED. THE BRAKE ROTORS WERE CUT AT 7,000 MILES, REPLACED AT 13,0000 MILES AND CUT AGAIN AT 19,000 MILES. THE FAILURE HAS RECURRED AT 28,000 MILES. THE DEALERSHIP INDICATED THIS FAILURE HAPPENED BECAUSE OF THE QUALITY OF STEEL USED COMBINED WITH HEAT CAUSED THE ROTOR TO WRAP. *JB
Service brakes, Hydraulic, Jul 22, 2004
AT SPEEDS OF 50 TO 60 MILES AN HOUR WHILE BRAKING OR IF A BUMP IS HIT IN THE ROAD, FRONT TIRE VIBRATION OCCURS AND WILL ONLY STOP WHEN SPEED IS LOWERED TO BELOW 40 MPH. AFTER TYPING IN "JEEP CHEROKEE FRONT END VIBRATION" ON INTERNET SEARCH DID I FIND THAT THIS PROBLEM IS PRESENT IN ALL CHEROKEES. IT SEEMS THAT THE PROBLEM STEMS FROM THE BRAKE CALIPERS WARPING THE ROTORS EVERY 8-10 THOUSAND MILES. THIS IS RIDICULOUS AND IS A SAFETY ISSUE. THIS VIBRATION MOVES THE STEERING SIDE TO SIDE VIOLENTLY. *JB
Steering, Suspension, Service brakes, Hydraulic, Power train, Jul 21, 2004
1. TRANSMISSION: HAVING PROBLEMS SHIFTING FROM 2ND GEAR TO 3RD GEAR UNTIL CAR IS FULLY WARMED; OCCASIONALLY, THE CAR STALLED DUE TO THE GEAR NOT SHIFTING PROPERLY; 2. BRAKE ROTORS: ROTORS WARP WITHIN 12,000 MILES; CHANGED NEW ROTORS AND PADS THREE TIMES; 3. ALIGNMENT: PULLS TO THE RIGHT SUMMARY: TRANSMISSION & BRAKE ROTORS ARE KNOWN PROBLEMS BY DAILERCHRYSLER---UNSAFE VEHICLE. *LA
Tires, Jul 20, 2004
COMPLETE SEPARATION OF TIRE TREAD FROM SIDEWALL. TIRE IS GENERAL AMERITRAC, TUBELESS RADIAL, CK-37121 35408, TREAD 4 PLIES OF 2 STEEL AND 2 POLYESTER, SIDEWALL 2 PLIES POLYESTER, SIZE P235/75R15, 105S, M+S, DOT ADHL 35A 4902, AUTO WAS A 2000 JEEP CHEROKEE CLASSIC. *JB
Service brakes, Hydraulic, Jul 15, 2004
BRAKE ROTORS AND PADS REPLACED EVERY 10,000 MILES. THE LAST TIME VEHICLE WAS REPAIRED, THE ROTORS, PADS AND CALIPERS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED THREE TIMES. DEALER CLAIMED IT WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NM
Power train, Jul 14, 2004
WHILE DRIVING AT ANY SPEED CONSUMER EXPERIENCED TRANSMISSION PROBLEMS, ESPECIALLY SHIFTING FROM SECOND GEAR TO THIRD GEAR. ON ONE OCCASION VEHICLE STALLED DUE TO THE GEARS NOT SHIFTING PROPERLY. THIS PROBLEM HAPPENED EVERY DAY SINCE OWNERSHIP OF THE VEHICLE.*AK
Power train, Jul 9, 2004
WHEN COMING TO A STOP, AT ABOUT 7-10 MPH, THE TRANSMISSION SHIFTS DOWN HARD, CAUSING A BUMP STOP AND THE CAR TO QUICKLY DECREASE IN SPEED. THIS IS AN INTERMITTANT PROBLEM. DEALER FOUND NOTHING AND RECOMMENDED TRANSMISSION SERVICE WHICH DID NOT HELP. DATE LISTED IS LAST TIME EVENT OCCURRED.*AK
Service brakes, Hydraulic, Equipment, Jul 7, 2004
PROBLEM PERTAINS TO ROTORS, DISCS & CALIPERS ON A 2000 JEEP GRAND CHEROKEE.PROBLEMS CAUSE SEVERE VIBRATION & SHIMMYING WHEN BRAKES ARE APPLIED FROM 15 TO 55 MPH.WAS UNAWARE THE DEALERSHIP RESURFACED ROTORS BETWEEN 7,000 & 8,000 MILES WHEN TAKED IN FOR AN OIL CHANGE IN 2001.PROBLEMS OCCURED AGAIN IN 2002 AT 14,500 MILES-ROTORS WERE RESURFACED AGAIN & THEY INFORMED US THEN THAT THE ROTORS WERE ALREADY RESURFACE ONCE IN 2001.PROBLEMS OCCURED AGAIN IN 2003 AT 23,600 MILES-ROTORS,BRAKE PADS & CALIPERS WERE ALL REPLACED.HAVING MORE PROBLEMS NOW JULY 7,2004-ROTORS ARE WARPED AGAIN AT 29,500 MILES. THIS IS A VERY DANGEROUS VEHICLE TO OPERATE IN THE MOUNTAINS OF PENNSYVLANIA.I WOULD LIKE TO HAVE THE NHTSA RECALL THIS VEHICLE AND HAVE IT REPAIRED PROPERLY.*AK
Service brakes, Hydraulic, Jul 6, 2004
WHEN DRIVING AT AN UNDETERMINED SPEED, THE FRONT END VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED THREE TIMES, EVERY 15,000 MILES. *AK THE CONSUMER FOUND THREE OTHER VEHICLES OF THE SAME MAKE/MODEL EXPERIENCED THAT SAME PROBLEM. *SC *JB
Service brakes, Hydraulic, Jul 3, 2004
I HAD A 2000 JEEP GRAND CHEROKEE WITH ABOUT 35,000 MILES ON IT. IN THE COURSE OF MY OWNERSHIP (ABOUT 3 YEARS) I HAD THE BRAKES WORKED ON AT LEAST 3 TIMES. THE FIRST TIME THEY REPLACED THE ROTORS, THE SECOND TIME THEY REPLACED THE ROTORS AND THE CALIPERS. THE 3RD TIME (AFTER THE WARRANTY PERIOD) THEY REPLACED SOMETHING ELSE AND THEN HAD THE GALL TO CHARGE ME FOR IT.*AK FIXING BRAKES AT A RATE OF ABOUT EVERY 12,000 MILES IS ABSOLUTELY OUTRAGEOUS. I CAN'T BELIEVE THIS VEHICLE HAS NOT BEEN RECALLED TO ACTUALLY CORRECT THE PROBLEM. IT IS A SERIOUS PROBLEM THAT CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.
Service brakes, Hydraulic, Jul 2, 2004
WHILE DRIVING AT ANY SPEED CONSUMER FELT PULSATION IN THE BRAKE PEDAL. DEALER EXAMINED THE VEHICLE AND FOUND THAT THE ROTORS WERE WARPED. THE ROTORS WERE REPLACED. HOWEVER, THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK
Vehicle speed control, Jul 2, 2004
(1) WHILE TRAVELING 70 MPH WHILE IN CRUISE CONTROL ACCELERATOR PEDAL WOULD NOT DISENGAGE WHEN I A)TAPPED THE BRAKE, B)MANUALLY TURNED OFF THE CRUISE CONTROL, AND C)WHEN I PHYSICALLY ATTEMPTED TO PULL UP ON THE ACCELERATOR PEDAL. THE SPEED OF THE CAR INCREASED STEADILY, NEARING 90 MPH, BEFORE I PUT THE CAR IN NEUTRAL, PRESSING BOTH FEET (FULL BODY WEIGHT) ON THE BRAKES AND HAD THE GOOD FORTUNE OF MANY STEEP HILLS, WAS ABLE TO SLOW THE CAR TO 25 MPH, ALLOWING ME TO MOVE TO AN OFF RAMP AND TURNING OFF THE ENGINE. THE CAR WAS TOWED APPROXIMATELY 20 MILES TO THE JEEP DEALER WHO INFORMED ME THAT ALL THAT WAS WRONG WITH MY CAR WAS THAT THERE WAS A LOT OF CARBON BUILD-UP AROUND THE ACCELERATOR CABLE, AND THAT IS WHY IT STUCK. THEY SAID THAT "WE SEE THIS ALOT IN JEEPS THAT ARE DRIVEN ALOT IN THE CITY". UNFORTUNATELY, THIS WAS NOT THE CASE WITH MY JEEP, WHICH WAS REGULARLY DRIVEN ON THE HIGHWAY (~100 MILES EACH WEEKEND), AS WELL AS THE FACT THAT I HAD JUST DRIVEN FROM PITTSBURGH TO INDIANAPOLIS AND WAS RETURNING HOME WHEN THIS OCCURRED. ANY CARBON IN MY ENGINE SHOULD HAVE BEEN REMOVED THROUGH THIS MUCH DRIVING.*AK
Service brakes, Hydraulic, Jun 29, 2004
WHILE DRIVING 20 MPH THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. AFTER THE PARTS WERE REPLACED THE PROBLEM RECURRED. *NM *SC *JB
Service brakes, Hydraulic, Jun 28, 2004
WHILE CONSUMER WAS DEPRESSING THE BRAKE PEDAL AT ANY SPEED IT PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED.*AK
Vehicle speed control, Jun 25, 2004
WHILE IDLING THE VEHICLE WOULD SURGE OR SUDDENLY ACCELERATE. THIS PROBLEM OCCURS WHILE DRIVING AND IS BECOMING MORE FREQUENT. THE VEHICLE WILL BE INSPECTED BY A DEALERSHIP. *AK
Visibility, Latches/locks/linkages, Jun 22, 2004
I AM WRITING TO EXPRESS MY FRUSTRATION AND ANGER REGARDING MY 2000 GRAND CHEROKEE. SINCE THIS PAST OCTOBER, I HAVE EXPERIENCED A MYRIAD OF PROBLEMS WHICH INCLUDE THE FOLLOWING: 1. A BROKEN VENTILATION DEFLECTOR WHICH PREVENTS ANY AIR FROM COMING THROUGH THE VENTILATION. I SPENT NEARLY $100.00 TO FIND OUT THAT IT IS A $37.00 PART WITH $500.00 IN LABOR JUST TO INSTALL IT. I HAVE CHILDREN IN THE CAR, AND THE SUMMER HEAT OF 100+ DEGREES IS IN MY MIND, DANGEROUS. 2. ALL OF THE PASSENGER DOORS CANNOT BE OPENED EITHER MANUALLY OR REMOTELY FROM THE OUTSIDE OR INSIDE. I RECEIVED AN ESTIMATE TO REPLACE THE LOCK ACTUATORS AT A STAGGERING COST OF $500.00 PER LOCK! THE DOORS CANT BE OPENED FROM THE OUTSIDE OR FROM THE INSIDE WITHOUT SYSTEMATICALLY UNLOCKING THE DOORS WITH THE REMOTE, THEN REACHING IN FROM THE DRIVERS SEAT TO MANUALLY UNLOCK THEM FROM THE INSIDE. IT DOESNT TAKE A GENIUS TO SEE THAT THIS IS A HUGE SAFETY ISSUE IF I HAPPEN TO GET IN AN ACCIDENT AND THE PASSENGERS (CHILDREN) ARE UNABLE TO GET OUT OF THE VEHICLE. THE JEEP MECHANIC SAID THIS IS A COMMON OCCURRENCE WITH JEEPS FOR QUITE A WHILE. 3. THE DRIVER SIDE MIRROR BROKE WHEN MY WIFE WAS ADJUSTING THE ANGLE OF THE MIRROR. THERE IS NOW NO TENSION TO HOLD THE MIRROR IN PLACE. ALL OF THESE PROBLEMS BEGAN 8 MONTHS AGO AND I AM MORE THAN A LITTLE ANGRY ABOUT IT, ESPECIALLY WHEN NONE OF THESE ITEMS ARE COVERED PAST THE 3 YEAR WARRANTY. ALL TOLLED, I AM LOOKING AT SPENDING SOMEWHERE IN THE RANGE OF $3000.00 TO FIX THESE PROBLEMS. RIGHT NOW I AM EXTREMELY UNSATISFIED CUSTOMER, AND EXPECT SOME HEALTHY MEASURE OF COOPERATION FROM JEEP.*AK
Electrical system, Exterior lighting, Jun 17, 2004
COMPLAINT REGARDING PROBLEMS WITH 2000 JEEP GRAND CHEROKEE.*MR THE VEHICLE LEFT TURN SIGNAL WOULD NOT WORK. IT WAS LATER DETERMINED THAT THE MULTI-FUNCTION SWITCH SHORTED. THE VEHICLE WAS REPAIRED BUT THE NEXT DAY THE PROBLEM RECURRED. THE DEALER THEN DETERMINED THAT THERE WAS AN OPEN CIRCUIT IN THE JUNCTION BOX WHICH WOULD COST $760,01 TO REPAIR. THE CONSUMER REFUSED SERVICE HOPING TO FIND INFORMATION ON SECRET WARRANTIES. *NM
Service brakes, Hydraulic, Jun 14, 2004
WHILE BRAKING VEHICLE PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS FAILURE MADE IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE WHILE STOPPING. THE VEHICLE IS ONLY DRIVE APPR. 8000 MILES PER YEAR YET THIS PROBLEM HAS OCCURRED FOR THE LAST FOUR YEARS. THE VEHICLE'S WARRANTY HAS EXPIRED AND THE PROBLEM HAS NOT BEEN FIXED. *NM
Latches/locks/linkages, Jun 14, 2004
AUTOMATIC DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT THE OCCUPANTS WOULD BECOME TRAPPED INSIDE THE VEHICLE IN AN EMERGENCY. *AK *NM
Service brakes, Hydraulic, Power train, Tires, Jun 14, 2004
THE ROTORS WERE WARPING AND CAUSED THE BRAKES TO WEAR PREMATURELY. THE DEALER WAS NOTIFIED. *AK THE TRANSMISSION DISPLAYED SLIPPING AND THERE WAS A FLAT SPOT ON THE TIRE(S). *SC *JB
Service brakes, Hydraulic, Jun 9, 2004
DEFECTIVE BRAKES ON 2000 JEEP GRAND CHEROKEE. SEVERE VIBRATION OF STEERING WHEEL AND VEHICLE WHEN BRAKING. OCCURRED AT 10,721 MILES, 36760 MILES, AND NOW AT 57,000 MILES. FIXED BY CHRYSLER FIRST 2 TIMES, REFUSED TO FIX THE 3RD TIME. DEALER SAYS 4/5 COMPLAINTS PER WEEK FOR 2000-2004 GRAND CHEROKEES. ROTORS KEEP WARPING DUE TO BAD METALURGY [PER SERVICE MANAGER. VIBRATES SO HARD IT WILL TAKE THE WHEEL OUT OF YOUR HANDS IF NOT HOLDING TIGHT.*AK
Service brakes, Hydraulic, Jun 7, 2004, fire
THE FRONT BRAKE ROTORS ON MY 2000 JEEP GRAND CHEROKEE WARPE ABOUT EVERY 10,000 MILES. I AM ABOUT TO REPLACE THEM FOR THE THIRD TIME AT 42000 MILES! AT 31000 MILES, THE LOCAL JEEP DEALER INSTALLED A "FIT" KIT" WHICH OBVIOUSLY HAS NOT WORKED. THE BRAKE PROBLEM IS AN OBVIOUS SAFETY PROBLEM. THE FIRST TIME THAT THIS HAPPENED, I WAS TRAVELING DOWN A STEEP ROAD IN THE SIERRA/NEVADA MOUNTAINS AND ALMOST LOST CONTROL OF THE VEHICLE. THE VEHICLE EXPERIENCED SEVERE SHAKING AND STEERING WHEEL JERKING DURING BREAKING. I HAD TO GEAR DOWN AND TRAVEL VERY SLOWLY UNTIL I REACHED LEVEL GROUND. AFTER INTENSE QUESTIONING, THE DEALER (JOE KERLEY: SAN JOSE CA) ACKNOWLEDGED THE FREQUENCY OF THIS PROBLEM. SO HAS CHRYSLER VIA THE "REPAIR KIT". A CALL TO CHRYSLER INDICATED THAT THEY WONT ACT BECAUSE ROTERS ARE AN WEAR ITEM. I BELLIEVE THAT THERE IS A DESIGN FLAW THAT HAS THE POTENTIAL TO HURT OR KILL SOMEONE. PLEASE GET ON THE BALL AND INVESTIGATE AND ORDER A RECALL. *AK
Air bags, Vehicle speed control, Jun 2, 2004, crash
WHILE DRIVING 65 MPH DRIVER'S FOOT WAS STUCK ON ACCELERATOR PEDAL DUE TO A SEIZURE. THE PASSENGER TRIED TO MAINTAIN CONTROL OF VEHICLE BUT WAS UNABLE TO DO SO. VEHICLE WENT AIR BORNE AND LANDED ON TOP, CRASHING INTO A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIRBAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES, AND WERE TRANSPORTED BY AN AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK