2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Equipment, Apr 19, 2004
THE BRAKES ON MY VEHICLE HAVE TO BE CONSISTENTLY REPAIRED. I HAVE BROUGHT THE VEHICLE TO THE DEALER THREE TIMES AND THE JEEP ONLY HAS 45,000 MILES. I HAVE ANOTHER JEEP THAT HAS ALSO BEEN BROUGHT IN THREE TIMES AND IT HAS LESS THAN 25,000 MILES. ALL FOR BAD BRAKES WHICH I'M CONSISTENTLY TOLD , " IS A KNOWN DEFECT" BY CHRYSLER AND THE TECHNICAL STAFF.*AK
Seats, Apr 17, 2004
BROKEN SEAT FRAME; DRIVERS SIDE SEAT FRAME IS BROKEN, AND WILL NOT MOVE FOWARD . ALL OTHER FUNCTIONS OF THE POWER SEAT WORK. I AM ONLY 225 LBS, HOW CAN THIS HAPPEN.AND I WILL NOT SPEND $900 AT THE DEALERSHIP TO FIX THIS, FOR THE LACK OF QUALITY THAT WAS PUT INTO THIS AUTOMOBILE WHEN IT WAS BUILT. *AK
Vehicle speed control, Apr 15, 2004, crash
WHILE PULLING INTO A PARKING SPACE VEHICLE SURGED FORWARD WHILE THE CONSUMER WAS DEPRESSING THE BRAKES. VEHICLE JUMPED THE CURB AND COLLIDED WITH A TREE. THERE WERE NO INJURIES INVOLVED. *AK
Power train, Apr 8, 2004, crash
WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE ROLLED AND HIT ANOTHER VEHICLE. THE MANUFACTURER SENT A REPRESENTATIVE TO ASSESS THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
Suspension, Apr 7, 2004
WHILE DRIVING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Service brakes, Hydraulic, Equipment, Apr 7, 2004
I BOUGHT MY JEEP 6 MONTHS AGO. IT NOW HAS 79000 MILES AND I HAVE NO CLUE HOW MANY TIMES THE PREVIOUS OWNER CHANGED THE ROTORS. I ALSO HAVE THE PROBLEM OF A VIBRATING UNCONTROLLABLY WHEEL WHEN I START TO BREAK AT 30 MPH OR OVER. I GUESS I WILL HAVE TO CHANGE MY FRONT ROTORS AND THEN DEAL WITH IT AGAIN IN 20,000 MILES. I FIND THIS TO BE RIDICULOUS. *AK
Latches/locks/linkages, Apr 2, 2004
RIGHT PASSENGER DOOR BEGAN MAKING A LOUD GRINDING NOISE WHEN LOCKED. OCCASIONALLY, IT WILL NOT UNLOCK AUTOMATICALLY WITH THE REST OF THE DOORS, AND I HAVE TO REACH THROUGH THE FRONT PASSENGER SIDE AND SLIDE THE DOOR UNLOCKED. I HAVE CHILDREN, AND THIS COULD BE VERY DANGEROUS IF THERE WAS A SITUATION WHERE I NEEDED TO QUICKLY GET THEM OUT OF THE CAR. *JB
Service brakes, Hydraulic, Equipment, Apr 2, 2004
I HAVE HAD THE BRAKES FIXED ON MY 2000 JEEP GRAND CHEROKEE 3 TIMES. THE STEERING WHEEL SHAKES AND VIBRATES UNCONTROLLABLY WHEN THE BRAKES ARE APPLIED AT ANY SPEED. IT IS HARD TO CONTROL THE CAR, ESPECIALLY ON THE INTERSTATE. I HAVE A REAL CONCERN FOR MY SAFETY AND MY PASSENGERS SAFETY. I WENT TO GET THEM FIXED FOR THE FOURTH TIME, WITH ONLY 20,000 MILES ON THE CAR, AND I WAS TOLD I HAD TO PAY FOR IT, SINCE MY WARRANTY HAD JUST EXPIRED 3 MONTHS PRIOR. THIS PROBLEM REALLY SHOULD BE RECALLED. AND CHRYSLER IS NOT VERY NICE ABOUT ANY SITUATION LIKE THIS. THEY DON'T CARE HOW INCONVENIENCED YOU ARE. THEY NEVER OFFER YOU A CAR, WHILE YOURS IS SUPPOSE TO BE "BEING FIXED." I ONLY WISH IT WAS FIXED. NO MORE JEEPS FOR ME. IT'S A LEMON!! *JB
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Exterior lighting, Apr 1, 2004
CONSUMER STARTED EXPERIENCING PROBLEMS WITH THE BRAKES NINE MONTHS AFTER PURCHASE. *PH THE CONSUMER HAD ROTORS REPLACED SEVERAL TIMES. THERE WAS AN EXCESSIVE CRANK WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, THE DEALER REPLACED THE FUEL PUMP QUAD RING. THE TAIL LIGHT BULB AND WATER PUMP WAS REPLACED. *JB
Air bags, Electrical system, Mar 31, 2004
AIRBAG LIGHT STAYS ON AND HORN DOESN'T WORK. *AK
Service brakes, Hydraulic, Engine and engine cooling, Mar 30, 2004
WHEN APPLYING THE BRAKES AT ANY SPEED VEHICLE SHOOK. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES, ROTORS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK
Service brakes, Hydraulic, Mar 29, 2004
WHEN DEPRESSING THE BRAKE PEDAL AT ANY SPEED CONSUMER NOTICED THE BRAKE PEDAL PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED. *AK
Service brakes, Hydraulic, Mar 26, 2004, crash
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE DUE TO A MALFUNCTION IN THE REAR BRAKES. WHILE DRIVING 35 MPH, THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND VEHICLE SKIDDED 55 FEET BEFORE HITTING ANOTHER VEHICLE. THERE WERE ONLY SKID MARKS FROM THE FRONT TIRES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER. *AK
Service brakes, Hydraulic, Mar 18, 2004
MY 2000 GRAND HAS HAD THE ROTORS REPLACED OR RESURFACED 3 TIMES UNDER WARRANTY AND TWICE AT MY EXPENSE. BRAKES MAKE IT ALMOST IMPOSSIBLE TO STOP THE CAR AT SPEEDS OVER 55 MPH. UNSAFE TO DRIVE. DEALER CLAIMS THAT THE PROBLEM WAS FIXED FOR THE 2004 MODELS. WHY DID IT TAKE THEM 4 YEARS TO FIX THIS TYPE OF SAFETY PROBLEM?*AK
Visibility, Mar 17, 2004
ABOUT A YEAR AGO BOTH OF MY FRONT POWER WINDOWS QUIT WORKING ON MY 2000 JEEP CHEROKEE SPORT WITHIN WEEKS OF EACH OTHER. I HAVE TALKED ABOUT THIS WITH SEVERAL OTHER PEOPLE WHO OWN CHEROKEES AND THEY TOO HAVE HAD THE SAME PROBLEM. MY CONCERN IS THAT IF I WERE WERE IN AN ACCIDENT THAT FORCED MY CAR TO BE SUBMERGED IN A BODY OF WATER I WOULD HAVE TO WAIT UNTIL THE ENTIRE CABIN FILLED WITH WATER BEFORE I COULD ATTEMPT ANY ESCAPE. MY MOTHER WHO OWNS A NISSAN XTERRA ALSO HAD THE SAME PROBLEM BUT LAST MONTH NISSAN ISSUED A RECALL AND ALL 4 OF HER WINDOWS WERE REPLACED. *NM
Engine and engine cooling, Mar 17, 2004
WHILE DRIVING, THE THERMOSTAT INDICATOR BECAME ERRATIC AND FAILED TO REGISTER THE PROPER TEMPERATURE OF THE VEHICLE. IT OVERHEATED, AND WAS TAKEN TO THE DEALER, WHO DETERMINED THE THERMOSTAT BROKE AND THE ENGINE MUST BE REPLACED. *AK *JB
Service brakes, Hydraulic, Mar 15, 2004
DEFECTIVE BRAKES ON A 2000 JEEP GRAND CHEROKEE. THE DEALER REPLACED THE BRAKE ROTOR'S ONCE BEFORE THE WARRANTY WAS UP. BUT THE ROTOR'S ARE WARPED AGAIN AND THE CAR ONLY HAS 25,000 MILES ON IT. SURELY, THERE IS A PROBLEM WITH THIS DESIGN WHICH COULD LEAD TO A REALL PROBLEM WHEN THE CARE IS BEING DRIVEN ON A FREEWAY? I HAVE REPLACED THE BRAKE ROTORS ON THE REAR OF THE VEHICLE MYSELF BUT NOW THE FRONT ROTORS SEEM TO BE WARPED ALSO. WITH ONLY 25,000 MILES ON THE VEHICLE THIS IS REALLY A PROBLEM. *AK
Suspension, Mar 15, 2004
JEEP DRIFTS FROM SIDE-TO-SIDE WITH NO EFFORT BY DRIVER, TOLD THE BALL JOINTS ARE DEFECTIVE, BUT WONT REPLACE.*AK
Seats, Mar 13, 2004
ONE OF THE STEEL BRACKETS CONNECTING THE DRIVER'S SEAT IN MY 2000 GRAND CHEROKEE BROKE AWAY FROM THE FLOOR, LEAVING THE SEAT (AND ME) TO SWAY SIDE TO SIDE AND BACK AND FORTH. I WEIGH 200 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT. SO, NEITHER AN ACCIDENT OR EXCESSSIVE DRIVER'S WEIGHT CONTRIBUTED TO THIS PROBLEM. I WOULD GUESS THAT, IF I WERE IN AN ACCIDENT, THE SEAT WOULD PROBABLY BREAK FREE FROM THE FLOOR. THIS IS A HIGHLY DANGEROUS PROBLEM THAT COULD BE LIFE THREATENING AND SHOULD BE INVESTIGATED.*AK
Latches/locks/linkages, Mar 11, 2004
DOOR ACTUATOR FAILED. THEREBY CREATING POTENTIAL SAFETY HAZARD CONDITION. THE FREQUENCY OF DOOR ACTUATOR FAILURES LEADS ME TO BELIEVE THERE IS A DESIGN AND/OR MANUFACTURING DEFECT. WHEN THE DEALER WAS CONTACTED, THEIR RESPONSE WAS "THE VEHICLE IS OUT OF WARRANTY". I FIND THIS COMPLETLY UNACCEPTABLE.*AK
Service brakes, Hydraulic, Engine and engine cooling, Mar 10, 2004
BOUGHT 2000 JEEP GRAND CHEROKEE NEW. NOW HAS 57000 MILES ON IT. TWO MAIN PROBLEMS NOW EXIST: 1. I HAD TO HAVE BRAKES REPLACED AFTER 25000 MILES. THEY NOW NEED REPLACED AGAIN. EXTREME VEHICLE SHAKING AND VIBRATION THRU THE STEERING WHEEL. APPEARS TO BE COMMON PROB EXPERIENCED BY MANY BASED ON THE VOLUME OF COMPLAINTS I AM SEEING. DEALER WILL NOT ASSIST. CHRYSLER REP WILL NOT ASSIST. 2. EXPERIENCED LOW OIL PRESSURE READING. TOOK CAR IN FOR ANALYSIS AND THEY TELL ME ENGINE NEEDS REPLACED. GUNK BUILDUP IN ENGINE THEY SAY IS CAUSE OF PROBLEM. OIL HAS BEEN CHANGED REGULARLY. I CANNOT PROVE RECORD OF ALL OIL CHANGES, BUT IT HAS BEEN CHANGED AT REPUTABLE SERVICE CENTERS. ENGINE $5600. CHRYSLER DISTRICT UNWILLING TO ASSIST. I AM FRUSTRATED AT THEIR LACK OF COMMUNICATION, ATTITUDES, AND LACK OF QUALITY IN THIS VEHICLE. THEY TRY TO MAKE YOU FEEL LIKE A COMMON CRIMINAL AND ARE UNWILLING TO STAND BEHIND THEIR PRODUCT. THIS VEHICLE COST ABOUT $35,000 AND IT IS FAR FROM BEING WORTH THE VALUE.*AK
Service brakes, Hydraulic, Mar 6, 2004
WARPED BRAKE ROTORS. THREE SETS OF WARPED FRONT BRAKE ROTORS IN LESS THAN 36000 MILES. VEHICLE HAS SEVERE FRONT END MOVEMENT AND STEERING WHEEL SHAKE WHEN BRAKES ARE APPLIED AT SPEEDS GREATER THAN 50 MPH. IT IS UNSAFE TO OPERATE ON THE INTERSTATE BECAUSE OF THE ROTOR WARPAGE. JEEP WANTS OVER $400.00 DOLLARS TO INSTALL THE LATEST TSB TO CORRECT DEFECTIVE ROTORS BUT WILL ONLY GUARANTEE FOR 90 DAYS. IF EVER THERE WAS A NEED FOR A SAFETY RECALL, THIS IS IT. JEEP SHOULD INSTALL THEIR LATEST TSB (HOPEFULLY IT IS A TRUE FIX FOR THE DESIGN/DEFECTIVE ROTORS) AND BE HELD ACCOUNTABLE THAT IT HAS CORRECTED THE PROBLEM WITH THE GRAND CHEROKEE BRAKING SYSTEM. *JB
Service brakes, Hydraulic, Mar 4, 2004
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THIS PROBLEM INCLUDED PREMATURE WARPING OF BRAKE ROTORS AND CALIPERS. ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS. *AK
Latches/locks/linkages, Mar 2, 2004
CURRENTLY, TWO DOORS (DRIVER'S SIDE AND THE DRIVER'S SIDE PASSENGER DOOR) MAKES A LOUD GRINDING SOUND EVERY TIME I AUTOMATICALLY UNLOCK THE DOOR. OVER THE LAST MONTH, THERE HAVE BEEN TIMES WHERE I WAS UNABLE TO UNLOCK EITHER ONE OF THESE DOORS AND HAD TO CRAWL INTO THE CAR OR OUT OF THE CAR FROM THE PASSENGER SIDE. THIS APPARENTALLY IS A TREND IN THE GRAND CHEROKEE AND SHOULD BE RECALLED DUE TO THE VERY SERIOUS NATURE OF THIS PROBLEM. *AK
Power train, Feb 29, 2004, crash
2000 GRAND CHEROKEE JUMPS OUT OF PARK IN TO REVERSE AND ACCELERATED INJURING ONE. *JB