2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Aug 22, 2000
THE BRAKE ROTORS HAD TO BE RESURFACED AT APPROXIMATELY 9,000 MILES, WHILE UNDER A 12/12 WARRANTY. THESE ROTORS HAD TO BE RESURFACED AGAIN AT 22283 MILES, AT A COST OF $259.00 BECAUSE THE BRAKES WERE SURGING UPON APPLICATION AT LOW SPEEDS.
Suspension, Aug 15, 2000
WHEN THE VEHICLE WAS DELIVERED IT PULLED DANGEROUSLY TO THE RIGHT. THE VEHICLE WAS CHANGED TO A RIGHT HAND DRIVE BY CHRYSLER FOR POST OFFICE DELIVERY USE BEFORE DELIVERY TO THE OWNER. IT WAS DRIVEN 249 MILES BY ANB EMPLOYEE OF THE DEALER BEFORE DELIVERY. THE PROBLEM SHOULD HAVE BEEN APARENT TO THEM AT THAT TIME. THE DEALER HAS SNT THE VEHICLE OUT FOR ALIGNMENT THREE TIMES TO ATTEMPT ALIGNMENT. THEY HAVE NOT BEEN ABLE TO GET IT PROPERLY ALIGNED. THE DEALER WILL TRY TO GET IT ALIGNED AGAIN, BUT THEY WILL NOT DO ANY WORK ON THE VEHICLE TO REALLY FIX THE PROBLEM. THE DEALER SENT THE OWNER OUT TO GET NEW TIRES, BUT THEY WOULD NOT PAY FOR THEM. THE VEHICLE IS STILL OUT OF ALIGNMENT AND IT DOES NOT STEER PROPERLY. THE DEALER DOES NOT WANT TO TAKE ANY MORE ACTION TO FIX IT. THE DAELER CLAIMS THAT CHRYSLER IS NONRESPONSIVE TO THE PROBLEM. *AK
Other or unspecified, Aug 15, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Suspension, Aug 15, 2000
VEHICLE HAS BEEN IN FOR THIS AND OTHER PROBLEMS. TIRES ARE BECOMING SEVERELY WORN. WAS TOLD THAT NEW BALL JOINT HAS BEEN INSTALLED. VEHICLE STILL PULLS RIGHT. ALL TIRES WERE CROSS ROTATED WHICH EVENS WEAR AND REDUCES PULL FOR SEVERAL HUNDRED MILES. I WILL CONTACT DEALER AND CHRYSLER DIRECT IN ATTEMPT TO HAVE PROBLEM RESOLVED. I AM ANGRY THAT THE TIRES ARE WEARING AT AN UNREASONABLE RATE WHICH WILL CAUSE PRE-MATURE REPLACEMENT. I LIKE THE VEHICLE AND WOULD LIKE TO HAVE THE PROBLEM(S) RESOLVED SO IT DOES NOT CONTINUE TO DRIVE TO THE RIGHT. THANK YOU. PLEASE DO NOT HESITATE TO CALL AND PERHAPS LEAVE A MESSAGE SO I MIGHT RETURN YOUR CALL DURING YOUR WORK HOURS. I AM A SCHOOL TEACHER AND CANNOT TALK DURING CLASS TIME. SINCERELY, E. MEISSER. *AK
Steering, Suspension, Wheels, Aug 10, 2000
CHRYSLER PUT STEERING WHEELS ON THE PASSENGER SIDE FOR POST OFFICE USE. ALSO, WHEN DRIVING VEHICLE WOULD NOT STEER PROPERLY. *AK THE VEHICLE PULLED TO THE RIGHT. TIRE WEARING DUE TO POOR ALIGNMENT. *YH
Service brakes, Hydraulic, Aug 6, 2000
REGARDING THE BRAKES: AFTER REPEATED (3 TIMES) COMPLAINTS ABOUT THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR (WHEN DRIVEN UNDER STOP AND GO COMMUTER-TYPE TRAFFIC) AND EACH TIME THERE WAS "NO TROUBLE FOUND" I FINALLY (ON 7/29/2000) DROVE INTO THE DEALERSHIP WITH THE PEDAL ALL THE WAY DOWN TO THE FLOOR. A MECHANIC WAS CALLED AND SAID THERE WAS DEFINITELY A PROBLEM AND THEY SUMMIZED "IT MUST BE THE MASTER CYLINDER". WITH RESPECT TO THE ENGINE: AFTER REPEATED COMPLAINTS (AT LEAST 3 TIMES) OF OIL LEAKING FROM UNDER THE ENGINE AND HAVING IT DISMISSED AS 1) SLOPPY OIL CHANGE, EXCESS OIL FROM LEFT ON ENGINE BLOCK, 2) FAULTY OIL FILTER, 3) REAR MAIN ENGINE SEAL (REAR MAIN WAS REPLACED) AND CONTINUING TO HAVE OIL LEAKS, ON 7/29/2000, I BROUGHT IT IN AND THE DEALERSHIP SAYS THE ENGINE IS "POROUS" AND THE ENTIRE ENGINE NEEDS REPLACEMENT. I WAS ADVISED TO NOT TAKE THE VEHICLE DUE TO THE BRAKE ISSUE. THE VEHICLE IS AT THE DEALERSHIP AWAITING ARRIVAL OF A NEW ENGINE AND REPLACEMENT AND ALSO INSTALLATION OF THE MASTER CYLINDER. WITH RESPECT TO THE DIFFERENTIAL WHINE, I HAVE BEEN TOLD TWICE "IT IS NORMAL" AND NOTHING WILL BE DONE.. *AK
Engine and engine cooling, Electrical system, Aug 1, 2000
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE JUST SHUT OFF. NO BRAKES OR STEERING. ALSO, ALL ELECTRICAL POWER WAS GONE. *AK
Vehicle speed control, Jul 31, 2000
VEHICLE EXPERIENCED PROBLEM WITH SURGING DURING OPERATION OF AIR CONDITIONING. DEALER NOTIFIED, AND INFORMED CONSUMRT THAT MANUFACTURER WAS AWARE OF PROBLEM AND STILL WAS UNABLE TO FIND A SOLUTION. *AK
Electrical system, Jul 24, 2000
I JUST BOUGHT THE CAR 07/21/00 & THE CAR WAS SMOKING FROM THE BACK NO LIGHTS CAME ON TO INFORM ME THAT THE CAR WAS SMOKING - PEOPLE FLAGGED ME DOWN TO LET ME KNOW THE CAR WAS SMOKING. *AK
Service brakes, Hydraulic, Tires, Jul 22, 2000
ALL TREAD WORN OFF RIGHT FRONT TIRE AFTER 5500 MILES AND TIRE GOES FLAT. JEEP DEALER AND GOODYEAR TIRE DEALER SAY ALIGNMENT OK. GOODYEAR SAYS POSSIBLE WHEEL BEARING FAILURE CAUSING TIRE TO DRAG. JEEP WILL NOT INSPECT BEARING. AFTER 2 HRS DRIVING AT 25MPH CANNOT STEER CAR, BRAKING CAUSES STEARING WHEEL TO VIBRATE, TOUCHING LUG NUTS WILL BURN FINGER, HUB AND BRAKE ROTOR HOT. *AK( DOT NUMBER: )
Power train, Jul 20, 2000
WHILE DRIVING VEHICLE SWAYED OVER TO THE SIDE WHICH COULD CAUSE A LOSS OF VEHICLE CONTROL. LOCATION OF THE REAR AXLE IS A 13 1/2 INCH DIFFERENT FROM THE REST OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Jul 19, 2000
PREMATURE WARPING OF BRAKE ROTORS. PLEASE PROVIDE FURTHER DETAILS. *AK
Vehicle speed control, Jul 10, 2000, crash
WHILE BRAKE PEDAL WAS DEPRESS TO THE FLOORBOARD VEHICLE ACCELERATED AND RAN INTO A HOUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Power train, Jul 8, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Steering, Suspension, Jul 6, 2000
WHILE DRIVING AT ANY SPEED, THE CHEROKEE PULLS TO THE RIGHT SIDE OF THE ROAD. DEALERSHIP IS NOT ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. THE STEERING GEAR BOX WAS REPLACED, ALONG WITH NEW BALL JOINTS. THE PROBLEM STILL EXISTS. *AK *ML
Power train, Jul 4, 2000
THIS HAS BEEN AN ONGOING PROBLEM, THE REAR AXLE HAS A WHINING NOISE AT ALL SPEEDS BUT REALLY LOUD AT 50 TO 60 MPH. I'VE HAD THE DEALER WORK ON IT SIX TIMES THE ZONE MECHANIC ASSISTED THE LAST TWO TIMES AND THEN THEY WENT INTO THE FROUNT END, THERE WAS NOTHING WRONG WITH THE FROUNT AXLE. *AK
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Jun 26, 2000
FUEL WAS LEAKING FROM TAIL PIPE, AND FUMES ENTERED THE PASSENGER'S COMPARTMENT. DEALER REPLACED FUEL INJECTOR AND POWER CONTROL MODULE. *AK *ML
Vehicle speed control, Jun 21, 2000, crash
WHILE BACKING OUT WITH FOOT ON BRAKES VEHICLE TOOK OFF AND WENT INTO A POLE. THIS HAS HAPPENED 4 TIMES. CONSUMER FELT LIKE A SURGE OF POWER, AND IT GOT WORSE EVERY TIME. *AK
Service brakes, Hydraulic, Jun 20, 2000
THE FRONT END OF THE VEHICLE SHIMMIED WHEN THE BRAKES ARE APPLIED DUE TO WARPED ROTORS. YH
Suspension, Power train, Jun 19, 2000
SINCE THE FIRST DAY OF OWNERSHIP OF NEW JEEP CHEROKEE 10/3/1999, THERE HAS BEEN A GRINDING SOUND COMING FROM THE 4-WHEEL DRIVE TRANSFER CASE. SELLING DEALER REPLACED TRANSFER CASE LUBRICANT. MECHANIC SAID CHRYSLER USED "SUBSTANDARD" LUBRICANT. GRINDING CONTINUED. REPEATED ATTEMPTS FOR SELLING DEALER (BEGNAL MOTORS) TO FIX WERE NOT SUCCESSFUL. DIFFERENTIAL REPLACED AT 9585 MILES BY SAWYER MOTORS IN SAUGERTIES NEW YORK. METAL SHAVINGS FOUND IN TRANSFER CASE. WARPING IN GEAR BOLT HOLES. DEALER SAID TRANSFER CASE SHOULD BE "PRISTINE" AT 9,000 MILES. GRINDING RETURNED AT 13,000. WORSE ON DECELERATION AND DURING RAIN. JEEP ZONE REP. SAYS CHRYSLER IS AWARE OF THE PROBLEM. DOESN'T KNOW HOW TO FIX IT. EVEN SAID PROBLEM IS "NORMAL". THIS EXACT PROBLEM REPORTED SEVERAL TIMES BY NTSHA IN 1999 MODEL. ON 6/19/2000 CHRYSLER REP. WANTS TO REPLACE ENTIRE TRANSFER CASE. VALUE OF VEHICLE HAS BEEN REDUCED. WILL LOSE 5,000 IF I SELL NOW. UNSURE OF SAFETY ISSUES. CHRYSLER CUSTOMER SUPPORT IS SHAMEFUL. THEY HAVE LOST RECORDS OF MY CALLS. HOWEVER, CHRYSLER REP EXPLAINED IF 4-WHEEL DRIVE LEVER IS PLACED IN THE WRONG POSITION, DAMAGE CAN OCCUR. SAWYER MOTORS OWNER BOB SIRACASANO SAYS HE DROVE ANOTHER 2000 MODEL THAT DIDN'T MAKE THE SOUND. ZONE REP. PETER HEWITT SAYS HE CANNOT GUARANTEE THAT ONCE THE TRANSFER CASE IS REPLACED, THE SOUND WILL NOT GO AWAY. THIS UNACCEPTABLE. THIS IS A DEFECT. DO YOU AGREE? I HAVE HAD A LOANER CAR FOR 21 DAYS. I SPENT $24,000 AND NOW KNOW CHRYSLER HAS A TRACKRECORD OF USING POOR QUALITY PARTS, BAD CUSTOMER SUPPORT AND UNCOOPERATIVE DEALERSHIPS. CONSUMERS NEED THE NHTSA TO STAND UP FOR US! PLEASE INVESTIGATE. THANK YOU.*AK
Service brakes, Hydraulic, Air bags, Jun 13, 2000, crash
CONSUMER WAS INVOLVED IN A HIGH SPEED FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, ABS BRAKES LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Steering, Jun 9, 2000
ON MY 2000 JEEP GRAND CHEROKEE LAREDO, STEERING HAS TO CONSTANTLY BE CORRECTED. THE VEHICLE WILL "WANDER" INTO ANOTHER LANE UNLESS YOU CONSTANTLY CORRECT THE STEERING. THE STEERING FEELS VERY DISCONNECTED. DEALER SAYS THAT THIS IS JUST THE WAY THE STEERING WORKS. *AK
Engine and engine cooling, Jun 6, 2000
CHRYSLER DOES NOT WANT TO TAKE RESPONSIBILTY FOR PROBLEM OR ADMIT THAT THERE IS A PROBLEM. NO SAFETY DEFECT.*AK
Fuel system, Gasoline, Jun 6, 2000
VEHICLE WAS STRUCK IN THE FRONT FENDER ON THE DRIVER'S SIDE, THE INTERIOR OF THE VEHICLE WAS FLOODED WITH GAS AND SOAKED CLOTHING IN THE REAR CARGO AREA AND THE BACK SEAT WHEN THE VEHICLE FLIPPED OVER DURING ACCIDENT EVEN THOUGH THE GAS CAP WAS INTACT POSSIBLE FUEL TANK FAILURE. YH
Service brakes, Hydraulic, Jun 5, 2000
A GREAT DEAL OF PRESSURE NEEDS TO BE APPLIED IN ORDER TO ADEQUATELY BRING VEHICLE TO A COMPLETE STOP. BRAKES FEEL SPONGY.*AK