2000 Jeep Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 2nd highest complaint count among 12 Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Fuel system, Gasoline, Electrical system, Jun 5, 2000
(1.) AT 245 MILES ENGINECHECK LIGHT WENT ON. DEALER REPLACED #5 SPARK PLUG AND COIL IGNITION SYSTEM TO CORRECT. FOUR DAYS LATER THE SAME LIGHT WENT ON. ALSO AT 400 MILES, 6/3/2000 ESTRONG SMELL OF GASOLINE IN PASSENGER COMPARTMENT DURING COLD STARTS.*AK
Electrical system, May 30, 2000
DEFECTIVE SPARK PLUG #5 AND IGNITION COIL MALFUNCTIONED, CAUSING VEHICLE TO IDLE HIGH AND SPONTANEOUS. *AK
Engine and engine cooling, May 30, 2000
ONGOING PROBLEM WITH ENGINE STALLING WHILE TRAVELING AT ANY GIVEN SPEED. VEHICLE BEEN IN / OUT OF DEALER'S SHOP ON THREE OCCASIONS, AND PROBLEM IS REOCCURRING. *AK
Engine and engine cooling, May 29, 2000, fire
CONSUMER SMELLED SOMETHING BURNING, VEHICLE THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 20-5242-834. *SLC
Electrical system, May 25, 2000, fire
VEHICLE WAS PARKED INSIDE GARAGE AREA AT WORK. SOMEONE CAME INTO THE OFFICE AND STATED THAT A VEHICLE WAS ON FIRE. FLAMES WERE COMING FROM UNDERNEATH THE GRILL AREA. FIRE DEPARTMENT WAS NOTIFIED. THE FIREMEN HAD TO OPEN THE HOOD AREA WITH AN AX. HEAT FROM THE FIRE CLOSED THE HOOD TIGHTLY. CHRYSLER DETERMINED FIRE STARTED IN POWER STEERING MOTOR. *AK *ML
Steering, May 24, 2000, fire
VEHICLE EXPERIENCED ENGINE FIRE, CAUSE OF FIRE WAS FAULTY POWER STEERING PUMP, CLAIM 20-5238-487. *SLC
Suspension, Electrical system, Other or unspecified, May 23, 2000
WHILE TRAVELING AT 40-45 MPH VEHICLE COMMENCED TO VIBRATE/SHOOK, FOLLOWED BY ENGINE CHECK LIGHT COMING ON, AND THEN VEHICLE LOST POWER. DEALER NOTIFIED, AND HAD VEHICLE TOWED INTO SHOP. INFORMED CONSUMER THAT THE ELECTRONIC CONTROL MODULE HAD FAILED AND NEEDS REPLACEMENT. PROVIDE FURTHER DETAILS. *AK
Engine and engine cooling, May 22, 2000
VEHICLE EXPERIENCINGPROBLEM WITH LACK OF ACCELERATION AND STALLING( 4.7 V8 ENGINE). VEHICLE WOULD NOT ACCELERATE MORE THEN 20 MPH. VEHICLE BEEN IN /OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL GOES UNRESOLVED. *AK
Other or unspecified, May 12, 2000, crash
REPORTED BY INSURANCE COMPANY FOR JANE T EPSTEIN (AMEX ASSURANCE, CLAIMS ADJUSTER - KENDA GERBERS PH# 800.872.5246 X5575). PLEASE CONTACT JANE DIRECTLY FOR ANY MISSING/QUESTIONABLE INFO. SHE CAN BE REACHED AT LISTED PH#S AFTER 05.14.00. SHE HAS CONTACTED LOCAL CHRYSLER DEALERSHIP BUT HAS NOT RECEIVED ANY RESPONSE. DEFECT CAUSED DAMAGE TO VEHICLE ($7516.17) AND HER RESIDENCE GARAGE. THANK YOU FOR YOUR TIME - KENDA L GERBERS, AMEX ASSURANCE CLAIMS ADJUSTER. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Tires, May 10, 2000
CONSUMER PURCHASED RIGHT HAND DRIVER VEHICLE FOR DELIVERING. SPARE TIRE IS ON THE LEFT HAND SIDE & COMPLETELY BLOCKS VISION. CONSUMER HAS CONTACTED CHRYSLER TO SUGGEST THAT BE LOOKED AT & CHANGED. *AK
Vehicle speed control, May 10, 2000, crash
CAR WAS IN REVERSE AND LURCHED FORWARD. *AK
Engine and engine cooling, May 9, 2000
WHILE DRIVING, ENGINE STOPS AND LOCKS THE STEERING WHEEL RESULTING NO CONTROL ON THE JEEP.
Air bags, Apr 26, 2000
CLOCK SPRING ASSEMBLY IS MOUNTED BETWEEN STEERING COLUMN AND STEERING WHEEL TO PROVIDE THE ELECTRICAL CONNECTION BETWEEN THE STEERING COLUMN AND STEERING WHEEL FOR STEERING WHEEL MOUNTED SWITCHES AND THE AIRBAG. TOOK THE VEHICLE TO THE DEALER WHERE PURCHASED TO HAVE A SCRAPING NOISE WITHIN THE STEERING COLUMN FIXED THAT HAS EXISTED SINCE THE VEHICLE WAS PURCHASED NEW. DEALER INFORMED ME THAT THE CLOCKSPRING MECHANISM NEEDED TO BE REPLACED AS IT WAS BROKEN. CLOCK SPRING PROVIDES ELECTRICAL INTERCONNECTION TO THE HORN (WHICH WORKS FINE), THE CRUISE CONTROL SWITCHES (WHICH WORK FINE), STEREO CONTROLS (WHICH WORK FINE) AND THE AIRBAG. THREE OF THE FOUR SYSTEMS WORKED PROPERLY AS VERIFIED THROUGH DAILY USE WHILE DRIVING. THE ONLY SYSTEM THAT CANNOT BE TESTED BY THE DRIVER IS THE AIRBAG SYSTEM. THE COMPUTER FOR THE SRS IS SUPPOSED TO MONITOR ALL SYSTEM COMPONENTS FOR PROPER OPERATION (INCLUDING THE INITIATOR MECHANISM FOR THE DRIVER SIDE AIRBAG) AND PROVIDE A FAILURE NOTIFICATION TO THE DRIVER VIA A FLASHING AIRBAG WARNING LIGHT ON THE INSTRUMENT PANEL. NO INDICATION OF SYSTEM FAILURE WAS EVER PROVIDED BY A FLASHING WARNING LIGHT. DEALER WOULD NOT PROVIDE DETAILS AS TO WHAT PORTION OF THE CLOCKSPRING MECHANISM FAILED, BUT SINCE THREE OF THE FOUR SYSTEMS THAT ARE CONNECTED VIA THE CLOCKSPRING WORKED PROPERLY, I HAVE TO ASSUME THE AIRBAG SYSTEM CONNECTION HAD FAILED. IT IS MY OPINION THAT THIS INCIDENT NEEDS FURTHER INVESTIGATION, SINCE THE OBVIOUS RESULT COULD BE FAILURE OF THE DRIVER SIDE AIRBAG TO DEPLOY AS REQUIRED IN A COLLISION. *AK
Service brakes, Hydraulic, Apr 14, 2000
BRAKES FAILED. YH
Engine and engine cooling, Apr 10, 2000
THIS AUTOMOBILE SHUTS OFF THE ENGINE WHILE DRIVING. THERE ARE NO MECHANICAL INDICATORS OF THE PROBLEM. THIS IS THE 3RD TIME THAT THE CAR HAS SIMPLY SHUT OFF WHILE DRIVING. THIS IS A VERY DANGEROUS OCCURRENCE. *AK
Engine and engine cooling, Apr 7, 2000
ENGINE DIFFICULT TO START WHEN HOT. WHEN ENGINE IS HOT AND YOU LET SIT FOR A SHORT PERIOD OF TIME AND TRYING TO RESTART, IT TURNS OVER BUT ACTS AS STARVED OF FUEL. NOW TURN THE KEY OFF AND TRY TO RESTART, IT WILL START BUT SOMETIMES CHOKES DOWN THEN SHUTTERS UP TO RECOMMENDED IDLE SPEED.
Vehicle speed control, Apr 4, 2000
WHILE BRAKING IN STOP AND GO TRAFFIC, VEH SUDDENLY ACCELERATED, PLACED BRAKE PEDAL TO FLOOR WHICH CANCELLED FORWARD MOTION, CAUSING REAR TIRES TO SMOKE/SQEAL AND VEH TO MOVE SIDEWAYS, ENG CONTINUIED TO REV. PLACED TRANSMISSION INTO NEUTRAL WHICH CANCELLED THE ENG ACCELERATIONS. *AK
Air bags, Seats, Mar 13, 2000, crash
VEHICLE INVOLVED IN A REAR COLLISION OF 45 MPH IMPACT WHILE WAITING TO MAKE A LEFT TURN. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. ALSO, DRIVER'S SEATBACK REST COLLAPSED, CAUSING DRIVER TO LOSE CONTROL AND COLLIDE INTO ONCOMING TRAFFIC. VEHICLE WAS TOTALED DUE TO ACCIDENT. DEALER NOTIFIED. *AK
Other or unspecified, Mar 7, 2000
DEFECT OCCURS MOSTLY BETWEEN 50-55MPH BUT CAN BE FELT AT OTHER SPEEDS. NO SAFET DEFECT MENTIONED IN SUMMARY. *AK
Power train, Vehicle speed control, Mar 7, 2000
THE SPEED CONTROL WILL NOT HOLD A CONSISTANT SPEED, IT WILL SLOWLY DROP IN SPEED ON LEVEL GROUND, DOWN HILL, AND UP HILL. WHEN THE SPEED DROPS TO A CERTAIN LEVEL THE TRANSMISSION WILL SHIFT TO A LOWER GEAR AND THEN FOUNDER SOME MORE. THE DEALERSHIP DOESN'T SEEM TO BE ABLE TO FIND ANYTHING WRONG WITH THE UNIT FROM THEIR COMPUTER CHECKING. I HAVE BEEN TO THE DEALERSHIP 4 TIMES WITH NO LUCK. *AK
Air bags, Mar 6, 2000, crash
AIR BAGS DIDN'T DEPLOY DURING AN ACCIDENT. *AK *ML
Power train, Feb 28, 2000
THE VEHICLE WHINES AND HOWLS DUE TO DEFECTIVE DIFFERENTIAL. YH
Power train, Feb 14, 2000
EXCESSIVE DRIVELINE WHINE AT SPEEDS ABOVE 55MPH, WHEN ACCELERATING & DECELERRATING. VERY ANNOYING/ UNABLE TO REMEDY SITUATION WITH DEALER. CALLED JEEP CUSTOMER SERVICE. NO HELP AT ALL, DEALER SAYS NORMAL.
Service brakes, Hydraulic, Power train, Jan 31, 2000
THE FIRST WEEK I OWNED MY BRAND NEW VEHICLE, IT STARTED CLUNKING AND JERKING. SEVERAL WEEKS LATER, THEY REPLACED THE DRIVE SHAFT. I CONTINUE TO HAVE SIMILAR AND OTHER PROBLEMS WITH THE TRANSMISSION, GEAR SHIFTING, BRAKES, ETC...I INQUIRED OF THE DEALERSHIP WHETHER OR NOT THERE WERE ANY REPORTED MANUFACTURERS DEFECTS AND THEY SAID NO. THEY LIED.
Tires, Jan 27, 2000
VEHICLE IS A RIGHT HAND DRIVE JEEP, SPARE TIRE LOCATION CREATES A LARGE BLIND SPOT FOR CONSUMER. *MJS