2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints
2,647 reports, newest first.
Electrical system, Other or unspecified, Engine, Oct 25, 2019
EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.
Engine, Oct 25, 2019
WHILE DRIVING THE ENGINE STALLS OUT. IT HAS BEEN WELL MAINTAINED AT THE DEALERSHIP. THE DEALERSHIP CLAIMS THEY HAVE NO KNOWLEDGE OF THIS TYPE OF PROBLEM BUT A GOOGLE SEARCH SHOWS THAT IT IS A COMMON ISSUE LEAVING PEOPLE STRANDED IN DANGEROUS PLACES.
Visibility/wiper, Oct 24, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHENEVER THERE WAS DEW OUTSIDE OR A CHANGE IN SEASONS, THE WINDSHIELD AND SUN ROOF BECAME FOGGY. THE CONTACT HAD TO CLEAN THE WINDSHIELD MANUALLY WITH A CLOTH. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2014. THE VEHICLE WAS TAKEN TO BOB WEAVER AUTO (2174 W MARKET ST, POTTSVILLE, PA 17901) NUMEROUS TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Fuel/propulsion system, Oct 24, 2019
WITHIN 7 MONTHS I HAVE HAD TO REPLACE ALL 6 OF MY FUEL INJECTORS DUE TO CHECK ENGINE LIGHT COMING ON
Suspension, Other or unspecified, Oct 24, 2019
I WAS DRIVING DOWN A STRAIGHT, FLAT ROAD ABOUT APPROACHING AN INTERSECTION AND A LIGHT WHICH JUST TURNED GREEN. WAS GOING ABOUT 25-30 MPH AT THE MOMENT WHEN IT SOUNDED AND FELT LIKE A TIRE POPPED IN THE REAR OF THE JEEP. I ROLLED TO A STOP, PULLED OFF TO THE SIDE AND NOTICED THE TIRE WASN'T POPPED, BUT THAT MY REAR PASSENGER TIRE WAS NOW RESTING ON THE WHEEL WELL. I GOT DOWN TO LOOK UNDER AND SAW THAT A THICK METAL BAR HAD SNAPPED IN HALF, WHICH IN TURN SNAPPED MY AXEL, AND RIPPED MY SUSPENSION OUT WITH IT. I GOT THE VEHICLE TOWED TO THE LOCAL SHOP, THEY LOOKED AT IT AND SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE. WHEN TOWING THE JEEP, THEY NEEDED TO WRAP IT WITH EXTRA STRAPS SINCE THE DAMAGE WAS SO SIGNIFICANT THEY COULD NOT TIE THE CHAINS UNDER THE CAR IN THE REAR. I AM CURRENTLY TRYING TO GET JEEP TO SEND AN EVALUATOR. I CURRENTLY HAVE A CASE OPEN WITH THEM.
Power train, Oct 23, 2019
EVER SINCE THE FCA RECALL V69, WE HAVE A PROBLEM IN WHICH "SERVICE SHIFTER" IS LOCKED ON THE MAIN DISPLAY AND RED LIGHTS STAY ON TO THE LEFT OF THE GEAR SELECTOR. THIS HAPPENS AT START UP AND STAYS ON WHILE DRIVING. THIS NEVER HAPPENED UNTIL RIGHT AFTER WE GOT THE RECALL V69 CORRECTED. IS FCA GOING TO SUBMIT A RECALL FOR THIS NEW PROBLEM?? THIS SHOULD NOT BE ON MY DIME.
Power train, Vehicle speed control, Other or unspecified, Oct 23, 2019
RECALL NUMBER 16V-529 HAS NOT BEEN REMEDIED FOR 3 YEARS, AND I'VE EXPERIENCED NUMEROUS ISSUES BECAUSE OF IT. JEEP WILL NOT LOOK AT IT FOR FREE DESPITE THE FACT THAT I'M AFFECTED BY THIS WARRANTY. MY CAR SHIFTS INTO NEUTRAL WHILE DRIVING FREQUENTLY, AND IT'S UNACCEPTABLE THAT THERE HAS NOT BEEN A FIX FOR THIS YET.
Power train, Oct 22, 2019
TRANSMISSION FAILED OR SLIPPED INTO NEUTRAL WHILE DRIVING. I WAS DRIVING ON THE HIGHWAY GOING ABOUT 75 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT CAME ON AND THE CAR WOULDN'T ACCELERATE WHILE I WAS DRIVING. I HAD TO PULL OVER, TURN THE CAR OFF AND TURNED IT BACK ON THEN DROVE FINE. THE ENGINE LIGHT STAYED ON.
Engine, Oct 22, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE FUEL TANK WAS FULL, THE VEHICLE JERKED AND SHUDDERED. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER DRIVING APPROXIMATELY 700 FEET, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED BY AAA TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,700.
Electrical system, Other or unspecified, Oct 20, 2019
AS I WAS DRIVING HOME THE SERVICE SHIFTER MESSAGE CAME ON AFTER I BACKED OUT OF THE PARKING SPOT AND SHIFTED INTO DRIVE. MY DISPLAY AND WOULD NOT CLEAR. AFTER LOOKING ONLINE I FOUND THAT THERE IS A WHOLE GROUP OF JEEP OWNERS THAT HAVE THIS SAME ISSUE. THEY DISCUSSION CAN BE FOUND AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THE AUTOMOBILE FOR THIS YET CONSIDERING AN EXTRAORDINARY AMOUNT OF PEOPLE HAVE THIS ISSUE. DEFINITELY NEEDS TO BE LOOKED INTO. I HAVE ONLY OWNED THE CAR FOR LESS THAN 48 HOURS AND AM QUESTIONING RETURNING IT TO THE LOT AFTER A MECHANIC TAKES A LOOK INTO IT.
Power train, Oct 19, 2019
BEGINNING AT ABOUT 19000 MILES THE GEAR SHIFT LIGHTS WOULD ALL COME ON AT RANDOM TIMES WHILE DRIVING. STOPPING THE JEEP AND SWITCHING IT OFF WOULD MAKE THE LIGHTS GO OFF. AT ABOUT 90000 MILES IN ADDITION TO THE LIGHTS COMING ON THE SHIFTER, THE DASH WOULD LIGHT UP WITH "SERVICE SHIFTER" MESSAGE. ONCE AGAIN STOPPING AND TURNING OFF THE VEHICLE AND RESTARTING AS MANY AS 5 TIMES WOULD MAKE THE MESSAGE AND LIGHTS GO OFF. THE VEHICLE IS SERVICED REGULARLY AT THE JEEP DELEARSHIP AND WAS CHECKED SEVERAL TIMES WITH NO ERRORS SHOWING ON COMPUTER. AFTER GOING ON LINE TO RESEARCH THIS PROBLEM, I FOUND NUMEROUS WEBSITES WITH PEOPLE HAVING THE SAME PROBLEM AND STATING THAT THERE SHOULD BE A RECALL DUE TO THE LARGE NUMBER OF VEHICLES INVOLVED. ABOUT 2 MONTHS AGO THE SAME MESSAGE AND LIGHTS CAME ON AND IT TOOK OVER 10 MINUTES OF TRYING TO START BEFORE I COULD GET THE MESSAGE OFF AND ABLE TO PUT THE JEEP INTO GEAR TO CONTINUE ON MY WAY HOME (WAS OVER 2 HOURS FROM HOME ON THIS TRIP). THE JEEP DEALERSHIP ORDERED PARTS THAT THEY SAID SHOULD FIX IT (I WAS ORIGINALLY TOLD THAT IT WAS NOT PROBLEM AS LONG AS IT WAS GOING OFF). I SPENT OVER $500.00 GETTING THIS FIXED. SINCE THIS IS A RECURRENT PROBLEM WITH SO MANY PEOPLE, I BELIEVE THAT THERE SHOULD BE A RECALL TO FIX THE PROBLEM. THIS IS ALSO A DANGER TO DRIVERS LEAVING THEM STRANDED BESIDE THE ROAD BECAUSE OF THIS DEFECT. FROM THE ON LINE FORUMS THIS IS A PROBLEM WITH ALL MODELS AND YEAR MAKES OF JEEPS. MY JEEP STARTED THIS PROBLEM BEFORE THE WARRANTY WAS UP (AT 19000 MILES). HOWEVER SINCE IT WAS NOT REPAIRED (AND I HOPE IT IS) UNTIL AFTER THE WARRANTY HAD EXPIRED, I HAD TO PAY OVER $500.00 FOR WHAT I BELIEVE SHOULD HAVE BEEN A RECALL. IT TOOK OVER A MONTH FOR PARTS TO COME TO DEALERSHIP FOR REPAIR.
Power train, Oct 16, 2019
WHILE DRIVING THE VEHICLE SHIFTED INTO NEUTRAL AND PROCEEDED TO SLOW DOWN. BOTH THE ENGINE AND TRANSMISSION MESSAGE DISPLAYED ON THE DASH. TURNED THE CAR OFF AND TRIED TO DRIVE AGAIN BUT SAME THING HAPPENED. VEHICLE WAS TOWED TO THE JEEP DEALER.
Power train, Engine, Fuel/propulsion system, Oct 11, 2019
VEHICLE STARTED LOSING POWER WHILE STOPPED AT LIGHT IN TRAFFIC, LESS THAN A MILE DOWN THE ROAD WHILE COMING TO A STOP THE VEHICLE STARTED TO LUNGE FORWARD AS IF I WAS ACCELERATING THEN VEHICLE LOST POWER AND ENGINE STOPPED. VEHICLE MESSAGE STATED TO 'SHIFT TO PARK AND THAN SELECT DESIRED GEAR.' ONCE VEHICLE WAS SHIFTED TO PARK AND THEN TO DRIVE THE VEHICLE STARTED TO LOSE POWER AGAIN. WHILE DRIVING THE VEHICLE AUTOMATICALLY WENT INTO 'LIMP MODE' NEARLY CAUSING AN ACCIDENT. I MADE THE 5 MILE JOURNEY BACK HOME WITH THE VEHICLE LOSING POWER WHILE SLOWING OR LUNGING WHILE STOPPING. I AM SCARED TO DRIVE THE VEHICLE ON THE HIGHWAY AS THIS IS ALMOST GRANTEES THAT THERE WILL BE AN ACCIDENT. PRIOR TO THIS DAY NO SIGNS OF FAILING COMPONENTS.
Power train, Oct 11, 2019
WHILE DRIVING 60MPH ON A HIGHWAY VEHICLE DISPLAYED A SERVICE SHIFTER NOTIFICATION. ALL SHIFTER LIGHTS WERE LIT INSTEAD OF JUST DRIVE, WHICH I WAS CURRENTLY IN. WHEN I WAS AT A STOP I SHIFTED TO NEUTRAL AND BACK TO DRIVE AND ALL LIGHTS REMAINED ON, ALTHOUGH THE DASHBOARD SHOWED THE CAR RECOGNIZED THE GEAR IT WAS IN. WHEN I SHIFTED TO MANUAL AND WENT UP AND DOWN GEARS THE CAR DID NOT RECOGNIZE THAT CHANGE. I TURNED THE CAR OFF AND THEN BACK ON AND THE SERVICE SHIFTER NOTIFICATION WAS NO LONGER THERE AND SHIFTER LIGHTS WERE BACK TO NORMAL.
Steering, Wheels, Other or unspecified, Oct 9, 2019
WHEN I'M ON THE HIGHWAY GOING 65-75 AND THERE'S DIPS IN THE ROAD MY STEERING WHEEL AND FRONT TIRES SHAKE OUT OF CONTROL AND I HAVE TO PRESS THE BRAKE PEDAL TO MAKE IT STOP.
Power train, Oct 9, 2019
AFTER TAKING THE VEHICLE TO THE DEALERSHIP TO ADDRESS THE FIRST RECALL RECALL S55/NHTSA 16V 529 REGARDING VEHICLE CHANGING GEARS TO NEUTRAL CAUSING LOSS OF POWER IT HAPPENED AGAIN ON THE HIGHWAY AT APPROXIMATELY 70 MPH. VEHICLE WAS TAKEN BACK TO DEALERSHIP ON OR ABOUT 9/25/19 TO ADDRESS THE CURRENT RECALLS HOWEVER IMMEDIATELY AFTER THE LIGHTS FOR EVERY GEAR ALL COME ON WHICH IS ONE OF THE SIGNS THAT THIS IS GOING TO OCCUR AGAIN AND IN ADDITION THERE IS NOW A "SERVICE SHIFTER" WARNING BEING DISPLAYED EVERY OTHER DAY OR SO. THIS PROBLEM HAS CLEARLY NOT BEEN CORRECTLY ADDRESSED IN THE PREVIOUS RECALLS.
Engine, Fuel/propulsion system, Oct 9, 2019
2014 JEEP CHEROKEE~50K MILES: BOUGHT BRAND NEW FROM DEALERSHIP AND EXCLUSIVELY DEALER MAINTAINED...A YEAR AGO 2 THINGS SPONTANEOUSLY STARTED HAPPENING TO MY JEEP. 1-AS I WOULD SLOW DOWN AND COME TO A STOP MY CAR WOULD SHUT OFF, STALL OUT. 2-AS I WAS DRIVING MY ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND ELECTRONIC STABILITY CONTROL LIGHT WOULD START FLASHING AND THE JEEP WOULD NOT RUN RIGHT. I WOULD PULL OVER, TURN THE CAR OFF, RESET THE ENGINE LIGHT AND THEN I WOULD BE ABLE TO DRIVE UNTIL IT HAPPENED AGAIN. SOMETIMES IT WOULD HAPPEN AFTER 5 MILES OF DRIVING, OTHER TIMES I WOULD GO OVER 100 MILES WITHOUT INCIDENT. I HAD APPROXIMATELY 25% REMAINING ON MY OIL LIFE CYCLE-LAST OIL CHANGE LESS THAN 6MONTHS/5000 MILES. I TESTED THE BATTERY AND A FEW THINGS BEFORE I BROUGHT IT TO THE DEALERSHIP. DEALER SAID MY OIL LEVEL WAS DANGEROUSLY LOW AND I NEED A FUEL SYSTEM CLEANING. THEY DID AN OIL CHANGE AND FUEL CLEANING, ASKED ME TO COME BACK AFTER DRIVING 1000 MILES FOR AN OIL CONSUMPTION TEST. THEY SAID THE RESULT OF THE TEST WAS WITHIN NORMAL LIMITS. A YEAR LATER, AGAIN AROUND 20% OIL LIFE REMAINING-LESS THAN 6 MONTHS AND LESS THAN 5000 MILES SINCE LAST OIL CHANGE I AM GETTING THE SAME SYMPTOMS-ALL THREE LIGHTS COMING ON, CAR STALLED ON SEPARATE OCCASION. WILL BE BRINGING BACK TO DEALER THIS WEEK, HOWEVER THIS CAR HAS RECEIVED ALL OIL CHANGES BY DEALER WITHIN THE PROPER TIME AND I TAKE GOOD CARE OF THE CAR- THIS SEEMS A BIT DANGEROUS AND SHOULD NOT BE HAPPENING. IT AFFECTS MY COMMUTE TO WORK, CHILD CARE, TIME, ETC.
Electrical system, Other or unspecified, Oct 9, 2019
BACKING OUT OF MY GARAGE ON SEPTEMBER 9 AS WELL AS SITTING IN MY DRIVEWAY 3 OTHER TIMES, MY SERVICE SHIFTER LIGHT CAME ON. READING ONLINE WHAT THIS MEANT, I FOUND A WEBSITE WITH NUMEROUS OTHER JEEP CUSTOMERS WHO HAVE THIS PROBLEM (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). MY CAR COULD STOP WORKING ANY DAY, THE DEALERSHIP IS UNSURE. I AM WONDERING WHY A RECALL HAS NOT BEEN DONE ON THIS PROBLEM WITH AS MANY JEEPS THAT HAVE BEEN EFFECTED BY IT.
Other or unspecified, Oct 8, 2019
AFTER A RECALL FOR THE TRANSMISSION (S55), THE SERVICE SHIFTER WARNING CAME ON THE SAME DAY I HAD THE RECALL REPAIRED. THE JEEP DEALERSHIP SAID IT IS AN UNRELATED ISSUE TO THE RECALL. UPON RESEARCH, I READ OTHERS ARE DEALING WITH THE SAME ISSUE. I WAS DRIVING WHEN THE WARNING CAME ON AND IT HAPPENS EVERY DAY AFTER DRIVING FOR AWHILE. IT'S NOT SPECIFIC TO CITY STREET OR HIGHWAY, JUST AT ANY TIME, ANY SPEED, AND IN MOTION. I DO NOT KNOW THE DANGER OF WHAT COULD HAPPEN IF THIS ISN'T REPAIRED, BUT I'VE ONLY HAD MY VEHICLE FOR TWO YEARS. THIS IS ONLY THE SECOND RECALL I'VE EVER HAD AND HAVE NEVER HAD ANY ISSUES WITH IT SINCE I HAVE OWNED IT.
Power train, Engine, Fuel/propulsion system, Oct 8, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE "FOUR WHEEL DRIVE UNAVAILABLE" MESSAGE APPEARED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER (300 BALTIMORE PIKE, SPRINGFIELD, PA) AND THE TRANSMISSION WAS REPLACED. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURES CONTINUED. LATER, THE WATER PUMP WAS REPLACED AND THE TRANSMISSION WOULD NOT SWITCH INTO THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.
Electrical system, Service brakes, Oct 7, 2019
THE ELECTRIC PARKING BRAKE SET ITSELF AND WOULD NOT DISENGAGE, REQUIRING TOW. THE DEALERSHIP TOLD MEI NEED TO PAY FOR A SOFTWARE UPDATE TO FIX THE PROBLEM, HOWEVER I DISCOVERED ON MY OWN A SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM #08-060-16 THE VEHICLE WAS PARKED, BUT COULD NOT BE OPERATED. MY OPINION, EITHER THE DEALERSHIP IS INCOMPETENT, OR PURPOSEFULLY DECEITFUL. PAY FOR A SOFTWARE UPDATE. I ASKED, HE COULDN'T ANSWER... HOW DID I BREAK THE SOFTWARE??? IT IS NOT SOFTWARE, THE BULLETIN SAYS IT ALL.
Engine, Fuel/propulsion system, Oct 7, 2019
ON SOME OCCASIONS WHEN I GET GAS MY VEHICLE WILL COMPLETELY STOP AND TURN OFF RIGHT BEFORE I DRIVE OUT OF THE GAS STATION. ONCE RESTART IT TAKES A FEW TIMES AND THEN I AM ABLE TO DRIVE. ONCE ON THE ROAD IT CHUGS FOR MILES. ONCE THE GAS SETS IT'S BACK TO NORMAL AGAIN. THE FUEL PRESSURE GAGE WAS ALREADY REPLACED A FEW YEARS AGO. NO ONE KNOWS WHAT IS WRONG AND IT WOULD COST A LOT TO FIND OUT THE SOURCE SO I JUST DEAL WITH IT UNTIL I CAN SELL THIS VEHICLE. THIS HAS HAPPENED SINCE 2017 WHEN THE VEHICLE WAS NOT EVEN THREE YEARS OLD.
Power train, Engine, Fuel/propulsion system, Oct 5, 2019
THE VEHICLE HAS A CONSISTENT ISSUE OF SHUTTING OFF WHILE DRIVING AFTER REFUELING. ISSUE USUALLY OCCURS WITHIN A MILE OF THE GAS STATION. THE CAR WILL BEGIN STUTTERING AND LUNGING AND WILL SHUT OFF STOPPED OR EVEN AT HIGHWAY SPEEDS. THE PANEL SHOWS A TRANSMISSION LIGHT AND ENGINE LIGHT AND WILL NOT FUNCTION AGAIN UNTIL AFTER PUTTING IT IN PARK, TURNING OFF THE ACCESSORIES AND RESTARTING THE VEHICLE. THE VEHICLE RUNS FINE AFTER RESTARTING, AND WILL NOT HAVE THE ISSUE AGAIN UNTIL REFUELING. THE VEHICLE SHUTTING OFF ON THE HIGHWAY IS A VERY DANGEROUS AND NERVE-RACKING EXPERIENCE.*DT
Electrical system, Other or unspecified, Oct 4, 2019
'SERVICE SHIFTER' INTERMITTENTLY COMES ON. ALL LIGHTS ARE LIT UP AT SHIFTER P,R,N,D AND STAY ON. WHEN VEHICLE IS TURNED OFF AND ON AGAIN, IT SEEMS TO BE FINE. COMES ON AT LEAST ONCE WITHIN 10 STARTS. READING FORUMS AND DEALERSHIP DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. OF COURSE THEY WANT TO SEE IS WHEN ISSUE IS OCCURRING, NOT AN EASY TASK. EVEN WHEN ISSUE IS OCCURRING I WAS ABLE TO DRIVE. CONCERNED AS TO WHAT AND WHY THIS PROBLEM IS OCCURRING. COULD IT BECOME A SAFETY ISSUE?
Power train, Oct 3, 2019
I TOOK JEEP IN TO HAVE A SENSOR REPLACED (OIL PRESSURE) SENSOR. WHILE AT THE DEALERSHIP THEY ALSO DID A SAFETY RECALL UPDATE. AFTER GETTING THE JEEP BACK THE 4 WHEEL WOULD NOT ENGAGE AND NEITHER WOULD THE GAS PEDAL. TOOK JEEP BACK AND THEY STILL HAVE NOT FIX. SAID THE SW UPDATE COULD NOT HAVE CAUSED ISSUE. SAID THEY REACHED OUT TO CHRYSLER JEEP. JEEP WILL STILL NOT ENGAGE THE 4 WHEEL AND STILL AT THE DEALERSHIP-MARKS CASA DEALERSHIP IN ABQ-NEW MEXICO. ANY ASSISTANCE WOULD BE APPRECIATED OR EVEN ASSIST WITH CONTACTING DEALERSHIP ON ISSUE. UPDATE FROM HIM TODAY. IT APPEARS MORE WEIRD ISSUES HAVE ARISED. NOW MY CHEROKEE IS AUTONOMOUSLY ENGAGING THE REAR LOCKING DIFF. FOR NO REASON. THE SERVICE TECHS DON'T KNOW WHAT TO DO. SUGGESTING REPLACING THE COST IS VERY HIGH. HAD NO ISSUES TILL THEY DID THE FLASH ON JEEP.