2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints
2,647 reports, newest first.
Power train, Jan 25, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE TRANSMISSION SLIPPED OUT OF GEAR. THE CONTACT TURNED OFF THE ENGINE AND WAITED A FEW MINUTES. WHEN THE VEHICLE WAS RESTARTED AND SHIFTED INTO DRIVE, THE VEHICLE JERKED VIOLENTLY AND ACCELERATED. AFTERWARDS, THE TRANSMISSION FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S PERSONAL MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT TRANSMISSION FLUID LEAKED OUT AND THE VEHICLE HAD A HARD SHIFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,400.
Other or unspecified, Service brakes, Jan 25, 2019, crash
THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME
Visibility/wiper, Jan 25, 2019
2014 JEEP CHEROKEE TRAILHAWK 4X4 JAN. 25 2019 7:00 A.M. REMOTE STARTED THE VEHICLE BECAUSE IT WAS 56 DEGREES OUTSIDE. DROVE THE VEHICLE 10 MINUTES TO PLACE OF EMPLOYMENT. MADE IT TO PLACE OF EMPLOYMENT PARKED THE VEHICLE. 45 MINUTES PASS, A CUSTOMER ENTERS PLACE OF MY EMPLOYMENT, AS THE CUSTOMER ENTERS THEY INFORM ME THAT MY REAR WINDOW IS SHATTERED. THERE WAS NO EVIDENCE OF VANDALISM, CRIMINAL ACTIVITY OR NATURAL DISASTER. ONLY VISIBLE EVIDENCE, THE WINDOW BLEW OUT WHERE THE DEFROSTER PLUGS ATTACH TO THE WINDOW ON BOTH SIDES.
Power train, Electrical system, Engine, Jan 25, 2019
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE GEAR SHIFTER FAILED TO MOVE INTO NEUTRAL AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THEN VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED FIVE MILES DOWN THE ROAD. THE CONTACT STATED THAT THE COOLANT INCREASED TO 200 DEGREES. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM 24 (1020 BELMONT ST, BROCKTON, MA 02301, (781) 961-1550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, FOUR SPARK PLUGS, ONE COIL PACK, AN AUTO GRILL SHOTTER, AND JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Fuel/propulsion system, Jan 21, 2019
REFUELING SYSTEM - DURING REFUELING, SOMETHING IN THAT PROCESS CONTINUES TO CUT OFF, ACTING AS THOUGH THE TANK IS FULL. WE KNOW THIS IS NOT THE CASE AS WE DRIVE 200 MILES PER WEEK ROUND TRIP TO WORK. THIS HAPPENS NO MATTER WHICH GAS STATION WE FILL UP AT. THIS HAS ALSO HAPPENED TO OUR BROTHER-IN-LAWS VEHICLE. STILL PENDING TO BE FIXED AS HOPEFULLY, IT IS UNDER OUR WARRANTY.
Other or unspecified, Jan 16, 2019
CAR WAS BUCKING, JERKING, STALLING WHILE DRIVING IN TRAFFIC. WARNING LIGHT SAID SERVICE TRANSMISSION. HOWEVER, SERVICE SAID CODE SAID EMISSIONS ISSUE AND NO OPEN RECALL.
Power train, Jan 9, 2019, crash
EXTREMELY HARD AND RUFF SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. IT DOESN'T MATTER IF ITS A HARD ACCELERATION OR A SOFT ACCELERATION, IN A TURN OR STRAIGHT LINE. TOOK IT INTO JEEP DEALER AND THEY TOLD US IT WAS JUST A LEAK AND THAT THE TRANSMISSION NEEDED TO BE RE CALIBRATED. IT IMMEDIATELY GOT WORSE. IT FEELS LIKE THE TRANSMISSION/ENGINE IS GOING TO RIP ITSELF OUT OF THE CAR. WE CALLED THEM MULTIPLE TIMES TO REPORT THE ISSUE WAS WORSE THAN BEFORE AND WE WERE TOLD IT NEEDS TO "LEAN THE WAY WE DRIVE" AND "ADAPT". WE KNEW THIS WAS A HALF TRUTH AND TOOK IT BACK. APPARENTLY THE PROBLEM IS SO BAD THE TRANSMISSION MOUNTS ARE ABOUT TO BREAK. THE PROBLEM IS AS BAD AS EVER, THE DEALER REFUSES TO ACKNOWLEDGE THE ISSUE. PLEASE CREATE A NEW RECALL AS THIS ISSUE IS CAUSING ACCIDENTS. I WAS ACCELERATING FROM A STOP AND THE CAR JERKED SO HARD WHEN SHIFTING GEARS I LITERALLY HIT THE MEDIAN TRYING TO AVOID THE CAR IN FRONT OF ME.
Electrical system, Vehicle speed control, Engine, Dec 26, 2018
I WAS DRIVING ON THE HIGHWAY AND MY CHECK ENGINE, TRANSMISSION AND PARK LIGHTS STARTED FLASHING. MY CAR WOULDN'T ACCELERATE AND MY COMPUTER SAID 'SERVICE TRANSMISSION'. NOW MY CAR WON'T SHIFT GEARS OR ACCELERATE. IT HAS 40K MILES ON IT.
Fuel/propulsion system, Dec 26, 2018
WHILE DRIVING VEHICLE ON RURAL 2 LANE ROAD AT 40-60 MPH SEEMS TO SHIFT INTO NEUTRAL, AND TRACTION CONTROL LIGHT COMES ON. AFTER LETTING OFF THROTTLE AND RPM'S COME DOWN IT GOES BACK IN TO GEAR AND CAN THEN DRIVE ON. IT SOMETIMES HAPPENS SEVERAL TIMES WITHIN A COUPLE MINUTES THEN SEEMS FINE.
Fuel/propulsion system, Dec 22, 2018
AFTER FILLING THE GAS TANK, ALLOWING NOZZLE TO CLICK OFF ONLY ONCE, THE CAR RUNS FOR A MINUTE OR SO THEN STALLS, MISS FIRES, AND IS HARD TO RESTART. IT HAS DIED ON THE INTERSTATE ON A FEW OCCASIONS, MAKING IT VERY UNSAFE . THIS ALSO HAPPENS ON CITY STREETS, STALLING IN TRAFFIC. THIS HAS OCCURRED AT LEAST 12-15 TIMES IN THE LAST 3 YEARS.
Power train, Dec 19, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE'S GEAR SHIFTED INTO PARK WITHOUT WARNING. THE CONTACT ATTEMPTED TO SHIFT THE GEAR FROM PARK, BUT THE VEHICLE DID NOT MOVE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 182,000.
Fuel/propulsion system, Dec 18, 2018
WHILE DRIVING ON THE HIGHWAY AT 60 MPH OUR 2014 JEEP UNEXPECTEDLY SHIFTED INTO NEUTRAL AND LOST POWER. THE DASH INDICATED THE LOSS OF POWER BY STATING RPM'S ARE FALLING AND THE LIGHTS ON THE DASH FLASHED ON / OFF. FORTUNATELY OUR DAUGHTER WAS ABLE TO MAKE IT TO AN EXIT RAMP AND PULL OFF SAFELY. I UNDERSTAND THERE IS A RECALL IN PLACE FOR THIS PROBLEM.
Steering, Engine, Fuel/propulsion system, Dec 18, 2018
MULTIPLE TIMES AFTER FUELING UP MY VEHICLE MY CAR WILL START TO SHAKE AND SPUTTER AND JUST STALL. HAS HAPPENED WHILE ON THE HIGHWAY WITH MY FAMILY AND ALMOST CAUSED A BAD WRECK. MOST RECENTLY IT HAPPENED AGAIN ON LOCAL STREETS. DEALER KEEPS SAYING THEY CAN'T FIGURE IT OUT BUT I VIDEOTAPED THE ISSUE. ALSO WHEN FUELING UP THE VEHICLE IT GIVES A PROBLEM AND TAKES FOREVER TO FUEL UP AND SPITS GAS OUT AND BACK ON TO ME . I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE WITH MY FAMILY AND FCA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ISSUE AND SAYS JUST FILL THE TANK UP ONLY 3/4 .. SOMETHING NEEDS TO BE DONE !!
Power train, Dec 17, 2018
SINCE PURCHASING THIS VEHICLE NEW IN DECEMBER 2014 IT HAS BEEN BACK TO THE DEALER FOR SERVICE FIRST TIME FOR A TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE SOFTWARE UPDATE TO CORRECT HARD SHIFTS IN 9 SPEED TRANSMISSION SINCE THAT INITIAL RECALL THIS VEHICLE HAS BEEN BACK TO THE DEALER 4 ADDITIONAL TIMES TO CORRECT THE SAME ISSUE. AT TIMES THE SHIFT IS SO HARD IT FEELS AS IF IS HAVE BEEN REAR ENDED. AS OF TODAY THE ISSUE STILL EXISTS, MOST RECENT DEALER VISIT WAS 12/11/18. HARD SHIFT OCCURS WHILE IN MOTION ON BOTH CITY STREETS AND HIGHWAY DRIVING DEALER REPAIR INVOICES ARE AVAILABLE IF NEEDED. INCIDENTS HAVE OCCURRED OVER THE PAST 4 YEARS. 12/14'12/18
Electrical system, Vehicle speed control, Service brakes, Dec 15, 2018
WHILE DRIVING ON A 4 LANE HIGHWAY AT 65 MPH THE VEHICLE PARTIALLY LOST POWER AND WOULD NOT ACCELERATE, UP SHIFT, OR OWNSHIFT, THE BRAKE LIGHTS STARTED FLASHING, ALONG WITH MANY OTHER LIGHTS ON THE DASH INCLUDING CHECK ENGINE. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE JEEP. I WAITED A MINUTE THEN STARTED IT BACK UP. THE SERVICE PARKING BRAKE MESSAGE WAS ON THE MESSAGE CENTER, THE ODOMETER IS BLINKING, AND 4WD IS TEMPORARILY UNAVAILABLE. I HAD IT LOOKED AT BY A MECHANIC AND THEY SHOWED ME THE PARK BRAKE MODULE HAD WATER INTRUSION AND WAS VERY MUCH CORRODED.
Fuel/propulsion system, Dec 15, 2018
I AM EXPERIENCING A PROGRESSIVE MILD JERK WHEN ACCELERATING. I FEELS LIKE SOMETHING IS SKIPPING AND OR MISSING...... TIMING IS OFF... I WILL TAKE MY CAR FOR A SERVICE NEXT WEEK.
Other or unspecified, Dec 13, 2018
REPLACE THE FRONT WHEEL BEARINGS IN THE JEEP IN APRIL OF THIS YEAR. IN LATE OCTOBER TOOK THE JEEP BACK IN FOR REGULAR MAINTENANCE AND IT TURNS OUT THAT THE FRONT RIGHT BEARING WAS ALREADY BAD, THE MECHANIC COULD MOVE THE WHEEL AROUND WITH HIS HANDS. LESS THAN A FEW THOUSAND MILES WERE PUT ON IT.
Engine, Dec 12, 2018
WHILE DRIVING MY VEHICLE WILL SAY SERVICE TRANSMISSION AND GET STUCK IN FIRST GEAR WITHOUT LETTING ME GO ANY FASTER THAN WHAT I WAS GOING. IN ORDER FOR IT TO WORK NORMALLY AGAIN, I WOULD NEED TO PULL OVER AND RESTART MY CAR. THIS USUALLY HAPPENS WHILE ON THE HIGHWAY WHICH IS HIGHLY DANGEROUS.
Power train, Dec 9, 2018
THE TRANSMISSION EXHIBITS DELAYED, ROUGH, AND SUDDEN SHIFTING. JEEP HAS CHANGED PARTS AND SOFTWARE CHARGING ME FOR SOME OF THE CHANGES. THE PROBLEM CONTINUES.
Power train, Fuel/propulsion system, Dec 8, 2018
WHILE DRIVING 45 MPH ON A MAIN ROAD, MY VEHICLE ENGINE LOST POWER IN THE MIDDLE ON AN INTERSECTION AND I WAS ALMOST T BONED, 6 DAYS AFTER I FINANCED IT. MY VECHILE SHIFTS REALLY HARD AND I DO NOT FEEL SAFE WHEN DRIVING IT. I HAVE READ THAT THIS HAS TO DO WITH THE 9 SPEED TRANSMISSION AND I AM AFRAID THE TRANSMISSION WILL COMPLETELY GO OUT IF I CONTINUE TO DRIVE IT LIKE DESCRIBED. I ALSO JUST HAD TO REPLACE THE FUEL PUMP AND EVAP SYSTEM WHICH CAUSED THE VECHILES ENGINE TO SHUT OFF AND LOSE POWER STEERING AND LOCKED THE BRAKES. IT WOULD BE VERY HELPFUL IF THIS ISSUE GOT FIXED. I DON'T EVEN WANT TO DRIVE THIS VECHILE ANYMORE, IT'S UNSAFE FOR ME, FOR CHILDREN, AND FOR OTHER DRIVERS ON THE ROAD AROUND ME.
Power train, Dec 3, 2018
2 ND. TIME IN LESS THAN 3 MONTHS. PULLING OUT ONTO MAJOR HIGHWAY WHEN IT STALLS. FLASH ING SERVICE TRANSMISSION, PLACE IN PARK AND RESTART. WILL NOT RESTART . CALLED FOR TOW TRUCK LIKE FCA TOLD ME TO DO AFTER THE 1 ST. TIME.. VEHICLE HAS 27, 585 MILES. JEEP IS AT THE DEALERSHIP AND DID NOT HEAR FROM THEM TODAY AND IT HAS BEEN THERE FOR 3 DAYS INCLUDING THE WEEKEND. NO OFFER OF A LOANER, FCA CUSTOMER SERVICE DID ASK IF I WAS OFFERED ONE, BUT AS USUAL I HAVE NOT HEARD BACK
Other or unspecified, Dec 1, 2018
CONSISTENTLY SINCE THE VEHICLE WAS PURCHASED, IT WILL, WITHOUT WARNING, STOP WHILE DRIVING AND REMAIN INCAPACITATED. WILL NOT TURN ON. DEALER KEEPS SAYING IT'S LOW ON OIL EVEN THOUGH WHEN THIS HAPPENS I AM USUALLY SEVERAL THOUSAND MILES AWAY FROM NEXT SCHEDULE OIL CHANGE. GET OIL CHECKED AND TOPPED OFF FREQUENTLY. THEY STILL SAY IT'S LOW ON OIL NOT LEAKING. SHOWS MESSAGE SHIFT TO PARK THEN DESIRED GEAR. AFTER FLASHING MESSAGE CAR IS INCAPACITATED. SAFETY HAZARD. FREQUENTLY KNOWN AND REPORTED FROM 2014 JEEP CHEROKEE SPORT OWNERS. STALLS WHILE DRIVING. WILL THIS BE IGNORED UNTIL SOMEONE DIES?
Power train, Nov 29, 2018
THE VEHICLE IS SLUGGISH ALONG WITH MAKING NOISES WHEN AUTOMATICALLY SHIFTING GEARS WHEN DRIVING BETWEEN 20 AND 50 MPH
Power train, Nov 29, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEAR CHANGED INTO FIRST GEAR WITHOUT WARNING. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 525-1344) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 33,000.
Electrical system, Electronic stability control (ESC), Engine, Nov 27, 2018
BROUGHT VEHICLE IN TO THE DEALERSHIP FOR REPAIRS ON SEVERAL OCASSIONS WITH COMPLAINTS OF VEHICLE JUMPING INTO GEAR. RECENTLY HAD TO REPLACE THE BATTERY BECAUSE VEHICLE WOULDN'T STAY RUNNING AND COULD NOT PUT INTO GEAR. VEHICLE IS CURRENTLY AT THE DEALERSHIP BECAUSE IT WAS LEAKING OIL. HAVE BEEN TOLD THAT THE OIL COOLER NEEDS TO BE REPLACED. HAVE ALSO BEEN TOLD THAT THE DRIVE SHAFT IS NOISY AND SHOULD BE REPLACED AND THAT THE AIR TEMPERATURE AMBIENT SENSOR NEEDS TO BE REPLACED. I GAVE THE GO AHEAD TO REPLACE THE OIL COOLER AND AIR TEMPERATURE AMBIENT SENSOR. TOLD THEM TO HOLD OFF ON REPLACING THE DRIVE SHAFT AS THE REPAIR ALONE FOR THE OIL COOLER AND SENSOR WAS GOING TO BE APPROXIMATELY $1,300. I THEN RECEIVED A CALL BACK AND WAS TOLD THAT THEY CHANGED THE OIL COOLER AND UPON TRYING TO START THE VEHICLE IT DIDN'T WANT TO START. THEY TOLD ME MULTIPLE CODES WERE COMING UP AND THAT MY INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN ADDITIONAL COST OF OVER $1,000. ESTIMATE FOR ALL REPAIRS TO BE $2,500 PLUS. WAS ALSO TOLD THAT THE INSTRUMENT CLUSTER IS A SPECIAL ORDER AND ONCE ORDERED THEY WOULD HAVE TO HOLD MY VEHICLE FOR TWO WEEKS UNTIL IT CAME IN AND COULD BE INSTALLED. IT IS COSTING ME $35.00 A DAY FOR A RENTAL VEHICLE THROUGH THEM. I ESTIMATE TOTAL COST FOR REPAIRS AND RENTAL TO BE ABOUT $3,000. THIS COST DOES NOT INCLUDE THE REPLACING THE DRIVE SHAFT WHICH THEY TELL ME IS NOISY.