2014 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,647 owner complaints filed for this model year. This is the highest complaint count among 12 Cherokee model years with reports.
Of the 2014 reports, 56 involved a crash and 16 involved a fire. 39 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Power train, automatic transmissionJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Campaign 19V447000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Visibility, windshield wiper/washerAug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Campaign 15V509000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Representative owner complaints
2,647 reports, newest first.
Electrical system, Structure, Other or unspecified, Oct 25, 2018
THERE IS WATER ENTERING THE VEHICLE IN THE REAR PASSENGER SEAT AND IN THE SPARE TIRE CARGO AREA WHEN IT RAINS. IT IS POOLING UP IN THESE AREAS AND THERE ARE ELECTRICAL COMPONENTS RIGHT BY THIS.
Vehicle speed control, Other or unspecified, Oct 23, 2018
HI I HAVE BROUGHT MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND CONTINUES TO EXPERIENCE THE SAME ISSUES. WHEN I DRIVE (20-25 MPH), THE CAR JOLTS AS IF SOMEONE HAS HIT ME FROM BEHIND ALMOST AS IF THE CAR IS SHIFTING OR DOWNSHIFTING GEARS. WHEN IM APPROACHING A STOP LIGHT AND GRADUALLY SLOWING DOWN WITHOUT MY FOOT ON EITHER THE GAS OR BRAKE, THE CAR JOLTS BACK AND FORTH. THIS ALSO OCCURS WHEN IM DRIVING UPHILL AND DOWNHILL AROUND 20 MPH. I AM SCARED TO DRIVE MY CAR AS THIS IS A RISK THAT I WILL CRASH DUE TO THE SHIFTING. I HAVE BROUGHT THE CAR IN SEVERAL TIMES, THEY HAVE TOLD ME THEY DID A SOFTWARE UPDATE IN WHICH DID NOT WORK, I EXPERIENCE EVERYDAY WHEN I AM DRIVING AND CONTINUE TO BE WORSE EVERYDAY.
Other or unspecified, Oct 17, 2018, crash
TAKATA RECALL. MY JEEP TENDS TO RANDOMLY JERK WHILE DRIVING AND COMING TO STOPS.
Vehicle speed control, Oct 16, 2018
I EXPERIENCE UNINTENDED ACCELERATION WHEN COASTING. WHEN THE CAR ATTEMPTS TO DOWN SHIFT, THERE IS A SUDDEN INCREASE IN THE ENGINE RPMS AND A SUDDEN AND UNINTENDED INCREASE IN SPEED. I HAVE GOTTEN NO SATISFACTION FROM THE DEALER OR CHRYSLER. THEY CLAIM THAT IT IS THE WAY IT WAS DESIGNED TO OPERATE. NOTE: WHEN THIS OCCURS MY FOOT IS ON NEITHER THE GAS OR BRAKE PEDALS. THIS OCCURS MOSTLY ON LEVEL STREET AND HIGHWAYS.
Fuel/propulsion system, Oct 15, 2018
AFTER REFILLING FUEL, THE CAR TURNED OFF WHILE DRIVING ALMOST CAUSING AN ACCIDENT. THIS PARTICULAR CAR REQUIRES THE SYSTEM TO BE PLACED IN PARK TO RESTART. DEALER LOOKED INTO THEIR SYSTEM AND DISCOVERED TSB TO REPLACE CANISTER AND FUEL PUMP.
Service brakes, Oct 15, 2018
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING DOWN A HILL, THE CONTACT DEPRESSED THE BRAKE PEDAL AND FELT AN ABNORMAL VIBRATION. THE FAILURE OCCURRED DURING INCLEMENT WEATHER. THE BRAKES HAD BEEN INSPECTED SEVERAL TIMES, BUT THE DEALER (ELM GROVE DODGE CHRYSLER JEEP INC., 2538 NATIONAL RD, WHEELING, WV, 304-243-1999) WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,815. THE VIN WAS UNKNOWN.
Power train, Vehicle speed control, Engine, Oct 15, 2018
I WAS STOPPED AT A LIGHT. WHEN I DEPRESSED THE ACCELERATOR, WARNING LIGHTS FLASHED ON MY DASH, THE ENGINE STALLED AND A MESSAGE TO "SHIFT TO P THEN DESIRED GEAR". CAR WAS HARD TO START AFTERWARDS, ISSUE HAPPENED 3 MORE TIMES ON THE WAY BACK HOME (LESS THAN 1 MILE). CAR HAS BEEN BROUGHT TO MECHANIC FOR DIAGNOSTIC TESTING. I DID RESEARCH ONLINE AND THIS APPEARS TO BE A KNOWN ISSUE WITH THE TRANSMISSION. HOPEFULLY WILL STILL BE COVERED UNDER WARRANTY.
Power train, Engine, Oct 13, 2018
OIL FILTER HOUSING ASSEMBLY IS LEAKING. YOU CAN SEE OIL LEAKING OUT OF A PORT WHILE RUNNING. OIL IS PUDDLING UP AND RUNNING DOWN THE MOTOR. THIS CAN CAUSE ENGINE FAILURE OR A FIRE.. THIS VEHICLE WAS PURCHASED CERTIFIED PRE OWNED; I AM NOT SURE IF THIS IS STIL UNDER WARRANTY. DEFINITELY IS A SAFETY HAZARD ALSO THE TRANSMISSION ON OCCASION SHIFTS REALLY HARD WHEN MOVING FROM ONE GEAR TO THE NEXT.
Power train, Oct 13, 2018
TAKA RECALL 9 SPEED GEARBOX ROUGH SHIFTING AND CUTTING OFF AND SHUTTING OFF ENGINE WHILE DRIVING WHILE ON THE HIGHWAY OR IN CITY ROAD
Other or unspecified, Oct 12, 2018
MY TRANSMISSION LIGHT TUTNED ON. MY VEHICLE WOULD NOT START. SOMETIMES MY KEY WOULD GET STUCK IN THE IGNITION. MY VEHICLE WOULD STAY STUCK ON REVERSE, NEUTRAL. OR DRIVE. ALL THIS IN A MATTER OF TWO DAYS. DEALERSHIP SAID IT WAS MY TRANSMISSION. TURNED OUT IT WAS MY CONTROL MODULE. STILL HAVING A HARD TIME WITH THE GEARS. THEY FEEL LIKE I AM DRIVING AN OLD CAR. I HAVE LESS THAN 25,000 MI.
Power train, Oct 10, 2018
SHIFTING HARD THROUGH THE GEARS. SOMETIMES NOT SHIFTING IN THE CORRECT ORDER. SURGING OR LURCHING FORWARD WHEN SHIFTING. GOING UP HILLS (20MPH) TRANSMISSION WILL STAY IN A HIGHER GEAR RESULTING IN LOW POWER. STARTING AT A STOP LIGHT TRANSMISSION WILL NOT GO INTO GEAR.
Power train, Other or unspecified, Oct 8, 2018
WHEN DRIVING, ENGINE WILL RANDOMLY SHUT OFF AND DISPLAY WILL SHOW "SHIFT TO P THEN TO DESIRED GEAR". AT ONE TIME IT ALSO DISPLAYED "BATTERY LOW VOLTAGE" AGAIN, THIS HAPPENS RANDOMLY IN OUR SUBDIVISION AFTER ACCELERATING FROM A COMPLETE STOP OR TURNING.
Power train, Vehicle speed control, Engine, Oct 7, 2018
I WAS IN THE TURNING LANE TO TURN INTO A GROCERY STORE AND WHEN I ACCELERATED TO TURN MY JEEP ACCELERATED THEN THE CHECK ENGINE LIGHT CAME ON THE SERVICE TRANSMISSION LIGHT, TRACTION CONTROL LIGHT, SERVICE PARKING BRAKE LIGHT,THERE WERE SEVERAL LIGHTS THAT CAME ON AND MY JEEP WAS STILL RUNNING BUT STOPPED ACCELERATING AS I WAS TURNING INTO THE STORE ON A BUSY 4 LANE ROAD AND I WAS PUSHING THE GAS BUT THE VEHICLE WOULD NOT MOVE I COASTED INTO THE START OF THE PARKING LOT WHERE IT WAS NOW TELLING ME TO SHIFT MY CAR INTO PARK AS I DID THEN SHIFTED BACK TO DRIVE AND TRIED TO FINISH PULLING INTO THE STORE PARKING LOT AND STILL NOTHING. SO I PUT THE VEHICLE INTO PARK SHUT IT OFF SAT FOR A MIN TURNED IT BACK ON PLACED IT BACK IN DRIVE THE CHECK ENGINE LIGHT WAS STILL ON SO I DROVE IT TO THE NEAREST AUTO ZONE TO GET THE CODE CHECKED BECAUSE IT WAS A SUNDAY (TODAY 10/7/18) AND THE DEALER SHIP IS CLOSED. THEY WERE UNABLE TO FIND A CODE AND ONCE THE JEEP WAS TURNED BACK ON ALL LIGHTS WERE OFF. I DROVE IT HOME AND PARKED IT AND I AM TAKING IT TO THE DEAL SHIP TOMORROW. 2 WEEKS AGO THURSDAY SEPT 27TH MY CAR STALLED AND SHUT OFF AT A STOP LIGHT WHILE TAKING MY KIDS TO SCHOOL THE MORNING AFTER FILLING MY CAR WITH GAS. IT STARTED BACK UP IMMEDIATELY THEN SHOOK LIKE IT MAY DIE AGAIN THEN NOTHING. NO LIGHT INDICATORS AT ALL CAME ON DURING THAT INCIDENT SO I FIGURED IT COULD HAVE BEEN BAD GAS AND THOUGHT NOTHING OF IT SINCE I DIDN'T HAVE ANY OTHER TROUBLE TIL TODAY. MY CHILDREN WERE WITH ME BOTH TIMES AND WE GOT LUCKY THIS INCIDENT THAT HAPPENED TODAY SUNDAY OCT 7TH 2018 WE DID NOT GET HIT BECAUSE I BARELY MADE IT INTO THE PARKING.
Other or unspecified, Oct 7, 2018
MY HORN AND MY CRUISE CONTROL WON'T WORK FOR SOME REASON. I WOULD LIKE TO REQUEST A RECALL SO IT CAN BE REPAIRED PROPERLY. THOSE ARE THE TWO PROBLEMS THAT I'M HAVING WITH MY CAR SO I CAN DRIVE SAFELY AND CAUTIOUSLY. I CARE ABOUT MY SAFETY AND OTHERS WHILE I AM ON THE ROAD.
Power train, Engine, Oct 4, 2018, crash
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE FRONT END OF THE VEHICLE SHOOK AND JERKED, AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE MESSAGES "SHIFT TO PARK" AND "DESIRED GEAR" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKWALL CHRYSLER DODGE JEEP RAM, 970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) WHERE IT WAS DIAGNOSED THAT THE SHIFTING PAD AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35190705. THE FAILURE MILEAGE WAS 61,730. **TR UPDATED 11/19/18*JB
Fuel/propulsion system, Oct 4, 2018
THE TECHNICIAN STATED THAT THE GAS TANK "WENT BAD". UNABLE TO FUEL VEHICLE. SAID THIS HAS HAPPENED TO SEVERAL JEEP CHEROKEE MODELS. RECURRING PROBLEM. LARGE COST TO REPLACE. SAFETY HAZARD WHEN FILLING AND POSSIBLE MAJOR SAFETY HAZARD WHEN DRIVING. PRESSURE ISSUES INSIDE TANK.
Vehicle speed control, Engine, Oct 3, 2018
ON SEVERAL OCCASIONS, THIS CAR HAS JUST STOPPED WHILE IN MOTION. DASHBOARD LIGHTS LIGHT UP, GET TRANSMISSION WARNING. HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS TO BE TOLD THAT IT NEEDED AN UPDATE ON THE COMPUTER. IT IS VERY SCARY TO BE DRIVING A CAR AND NOT KNOW WHEN OR IF IT WILL SHUT OFF, AND THAT AN "UPDATE" WOULD CAUSE SUCH AN INCIDENT. I HAVE HAD TROUBLE WITH THIS CAR SINCE THE DAY WE PURCHASED IT. I HAVE REACHED OUT TO JEEP AND THEY JUST SAID TO TAKE IT BACK TO THE SHOP SO THEY COULD RUN TESTS ON IT, THIS WAS AFTER IT HAD BEEN IN THE SHOP FOR 3 WEEKS. IT SEEMS LIKE MANY OTHERS ARE HAVING THE SAME ISSUE WITH THE SAME MODEL CAR. SOMEONE IS GOING TO GET KILLED IF SOMETHING ISN'T DONE WITH THESE ISSUES. THERE SHOULD HAVE BEEN A RECALL IN THIS FAULTY VEHICLE. I AM POSTING THAT THIS NEW OCCURANCE HAPPENED TODAY, BUT IT HAS HAPPENED ON SEVERAL OTHER OCCASIONS.
Power train, Engine, Fuel/propulsion system, Oct 2, 2018
9-SPEED AUTO TRANSMISSION WHICH MINE HAS ROUGH, DELAYED OR SUDDEN SHIFTING OR FAILURE TO SHIFT CONDITIONS WITH GRINDING OR OTHER LOUD NOISE DURING SHIFTING ' HARSH ENGAGEMENT OF GEARS; SUDDEN OR HARSH ACCELERATION/DECELERATION; SUDDEN LOSS OF POWER; PREMATURE TRANSMISSION WEAR OR FAILURE.
Steering, Power train, Service brakes, Oct 2, 2018
IT VIBRATES IT REVS UP WHEN IN GEAR IT SHAKES CODE U11C2,U0001000,U04200,U010100,U000288,U012100. *TR
Power train, Fuel/propulsion system, Sep 22, 2018
WHEN REFUELING THE VEHICLE WOULD SHUT OFF PREMATURELY AS IF IT WAS FULL AFTER ON 1-2 TENTHS OF A GALLON. TO FILL UP THE TANK TOOK ABOUT 10 MINUTES BECAUSE OF THIS MALFUNCTIONING. SOON AFTER THIS THE TRANSMISSION STARTED TO DEFAULT AND SHIFT TO NEUTRAL WHICH IS A BAD THING WHEN CROSSING MULTIPLE LANES OF ONCOMING TRAFFIC. WHAT I THOUGHT WAS SAFE I SOON LEARNED WAS A SERIOUS RISK TO OTHERS AS WELL AS MYSELF. THIS STARTED HAPPENING MORE FREQUENTLY AND A SOLUTION WAS NEVER FOUND. THE VEHICLE WOULD WORK FINE FOR A FEW WEEKS AND THEN THE VICIOUS CYCLE OF THE ONGOING ISSUE OF DEFAULTING TO NEUTRAL WHILE IN TRAFFIC WOULD OCCUR. JUST THE OTHER DAY THE DIAGNOSIS "POST WARRANTY" IDENTIFIED THAT THE VAPOR CANISTER AND FUEL PUMP WAS THE ISSUE. EARLIER I WAS TOLD THAT REPLACING THE BATTERY SOLVED THE TRANSMISSION PROBLEM, WHICH WASN'T TO BE. REPLACING THE VAPOR CANISTER, AND FUEL PUMP COST $1292.45 AND I'VE ONLY DRIVEN MY VEHICLE FROM THE DEALERSHIP TO THE GARAGE.
Power train, Other or unspecified, Engine, Sep 21, 2018
WHEN THE VEHICLE WAS IN MOTION, I WAS ON A CITY STREET, THE VEHICLE RANDOMLY STALLED WHILE DRIVING 10MPH. THE DASH SCREEN STATED, "PLACE IN 'P' THEN SELECT GEAR." I THEN PLACED THE CAR IN PARK AND TRIED TURNING THE IGNITION BUT IT DID NOT START. I HAD TO GET A STRANGER TO JUMP START MY CAR AND EVENTUALLY THE CAR STARTED. THIS HAPPENED A FEW MONTHS AGO AND SINCE THEN THIS HAS HAPPENED TWICE. THE SECOND TIME THIS HAPPENED, VEHICLE WAS IN MOTION WHILE PULLING INTO A GAS STATION ON A CITY STREET AND IT RANDOMLY STALLED. I TURNED THE IGNITION AND IT STARTED UP. THIS IS EXTREMELY DANGEROUS AND THANKFULLY ON BOTH OCCASIONS THERE HAS BEEN NO CAR DRIVING BEHIND ME.
Other or unspecified, Sep 20, 2018
EVERY SINGLE NIGHT, I WILL BE DRIVING AND THE CAR IS IN MOTION AND A LIGHT COMES ON THE DASH THAT SAYS 'SERVICE SHIFTER.' THIS CAR HAS ALREADY BEEN MARKED AS A LEMON FOR THIS SAME EXACT ISSUE, I HAVE TAKEN IT TO THE SHOP 4 TIMES IN THE YEAR I HAVE OWNED IT TO GET THE PROBLEM 'FIXED' AND IT STILL IS MESSES UP.
Power train, Electronic stability control (ESC), Sep 15, 2018
SHIFT PARK BRAKE THEN SERVICE TRANSMISSION. IT CAME ON WHEN I FIRST BOUGHT THE VEHICLE AND CONTINUES TILL THIS DAY. WHEN I BRING IT IN THEY SAY IT'S A SOFTWARE UPDATE AND CONTINUES TO DO THE SAME THING. IT'S GETTING WORSE AND WORSE BY THE DAY AND I'M SCARED TO DRIVE MY OWN VEHICLE. I BOUGHT THE JEEP BECAUSE I HEARD THEY WERE GOOD LONG TERM VEHICLES. I'VE ONLY HAD THIS CAR FOR FOUR YEARS AND I KNOW I WILL NOT LET MY SON DRIVE IT!
Electrical system, Seats, Other or unspecified, Sep 14, 2018
THE RADIO AND ALL FUNCTIONS RELATED TO THIS, INCLUDING HEAT/AC, BACK UP CAMERA, ENVIRONMENTAL CONTROLS, HANDS FREE CALLING, INTERMITANTLY GO OFF. SOMETIMES WHEN I START THE CAR, NEED TO WAIT 15 MINUTES OR MORE BEFORE IT STARTS. OTHER TIMES IT FAILS WHEN DRIVING. JEEP DEALER STATED THE RADIO WENT BAD AND NEEDS REPLACING. HE ALSO STATED THAT HE NEEDS TO REPLACE THESE REGULARLY
Air bags, Sep 13, 2018, crash
MY DAUGHTER WAS STOPPED AT A TRAFFIC LIGHT AND A CAR HIT THE TRUCK BEHIND HER AND PUSHED IT INTO HER AND PUSHED HER INTO THE CAR IN FRONT OF HER. SHE SEEN THE CAR COMING AND NOT STOPPING SO SHE HIT THE BRAKES HARD, SO SHE DIDN'T HIT THE CAR IN FRONT OF HER HARD. THE AIR BAGS DIDN'T DEPLOY AND SHE HIT HER HEAD AND SUSTAINED A VERY BAD CONCUSSION AND LOST THE HEARING IN HER LEFT EAR. SHE HIT HER HEAD SO HARD IT HAS A WHITE MATTER SPOT ON HER BRAIN.