2014 Jeep Cherokee

What owners report most often

1. Power train1,469
2. Engine515
3. Electrical system449
4. Other or unspecified283
5. Service brakes188
6. Fuel/propulsion system186
7. Vehicle speed control185
8. Steering119

Recalls and investigations

1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

   Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

   A fire while parked or driving can increase the risk of injury.

   Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

   Campaign 23V338000 on NHTSA.gov

2. Power train, driveline, differential unitJun 11, 2020

   Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

   A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

   FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

   Campaign 20V343000 on NHTSA.gov

3. Power train, automatic transmissionJun 13, 2019

   Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

   An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

   Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

   Campaign 19V447000 on NHTSA.gov

4. Electrical system, wiringMay 17, 2018

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

   If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

   Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

   Campaign 18V332000 on NHTSA.gov

5. EquipmentDec 21, 2017

   Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

   Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

   Campaign 17V824000 on NHTSA.gov

6. SeatsAug 10, 2016

   Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

   Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

   Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

   Campaign 16V590000 on NHTSA.gov

7. Power train, automatic transmissionJul 12, 2016

   Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

   If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

   Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

   Campaign 16V529000 on NHTSA.gov

8. Visibility, windshield wiper/washerAug 12, 2015

   Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

   BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

   Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

   Campaign 15V509000 on NHTSA.gov

9. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

   Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

   Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

   Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

   Campaign 15V461000 on NHTSA.gov

10. Structure, body, hatchback/liftgateJun 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

    A short circuit in the liftgate control module may result in a fire.

    Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V393000 on NHTSA.gov

11. Air bags, side/windowJan 28, 2015

    Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

    If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

    Campaign 15V041000 on NHTSA.gov

12. Suspension, rear, shock absorberJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

    Damage to the tire or reduced braking increases the risk of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Campaign 14V392000 on NHTSA.gov

13. Vehicle speed control, accelerator pedalJun 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    The unintended continued acceleration may increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

    Campaign 14V293000 on NHTSA.gov

Representative owner complaints

2,647 reports, newest first.

1. Power train, Jan 17, 2018

   VEHICLE WILL OFTEN SURGE WHEN I'M TRYING TO STOP. I LOOK FOR IT NOW BUT IT CAN STILL CATCH ME OFF GUARD AND IT IS DIFFICULT TO STOP SOMETIMES. FEELS LIKE I WON'T BE ABLE TO STOP IN TIME. JEEP ALSO SHIFTS REAL HARD SOMETIMES, CAUSING VEHICLE TO JERK HARD. STRANGE REVVING NOISES WHEN ACCELERATING. I TOOK VEHICLE TO DEALER THAT I BOUGHT IT FROM, THEY CHARGED ME FOR RECALL AND SAID THEY DID THE WORK. IT HAS BEEN A YEAR AND CHRYSLER IS SHOWING THAT THE RECALL WORK HAS NOT BEEN DONE. CASE #32715454 BUT NO REFUND AND IT SEEMS THAT THEY HAVE DONE NOTHING ABOUT THE DEALER. FCA CUSTOMER ASSISTANCE CENTER

2. Fuel/propulsion system, Jan 12, 2018

   3.6L PENTASTAR ENGINE CRACKED OIL FILTER HOUSING. OIL FILTER HOUSING CRACKED AND BEGAN TO LEAK LARGE AMOUNTS OF OIL. CRACK OCCURRED DURING COLD WEATHER AND WAS 9 MONTHS AFTER OIL CHANGE (NOT RELATED TO OVER TOURQING OF FILTER HOUSING). 100S OF COMPLAINTS LOGGED ONLINE FOR THE SAME ISSUE ON THIS ENGINE. NEEDS TO BE RECALLED. THEY REFUSE TO COVER VIA 100K POWERTRAIN WARRANTY.

3. Power train, Jan 11, 2018

   MY 2014 JEEP CHEROKEE, JUST BOUGHT USED, SUDDENLY LOSES ALL POWER AND CONTROL. THIS HAS HAPPENED TWICE IN THE LAST 2 WEEKS ON A HIGHWAY , AND I WAS LUCVCKY TO AVOID COLLISIONS. ALL JEEP RECOMENDS IS CHANGING COMPUTER, WHICH FROM WHAT I READ IS NOT A CORRECT FIX. THIS VEHICLE IS IS A DANGER TO MYSELF ,FAMILY AND OTHERS. IT IS UNDER WARRENTY. BUT ACCORDING TO OTHERS THE TRANSMISSION IS FAULTY, NOT THE COMPUTER. PLEASE HELP.

4. Power train, Jan 11, 2018

   "SERVICETRANSMISSION" MESSAGING PROBLEMS. JEEP SHOOK AND SHUTS OFF WHILE I WAS ON THE HIGHWAY MOVING. AT 65MPH. I STEERED IT TO THE SHOULDER OF THE ROAD. RESTATED THE JEEP AND FOLLOWED THE MESSAGES INSTRUCTIONS ON MY NAVIGATION SCREEN. UPON PUTTING IT ON "D" AND GIVING THE GAS THE JEEP LUNGED FORWARD AND IT FELT LIKE SOMEONE HAD HIT ME FROM THE REAR. ONCE MOVING THE JEEP STAYED IN LOW GEARS. I EXITED THE HIGHWAY AND USING THE SERVICE ROAD DROVE IT TO THE DEALERSHIP. THEY PERFORMED A MANDATED RECALL SOFTWARE UPGRADE WHICH SEEMED TO WORK. 8 DAYS LATTER MY JEEP IS BACK IN AT THE DEALERSHIP WITH THE SAME PROBLEMS.

5. Power train, Jan 11, 2018

   WHILE DRIVING ON CITY STREETS OR HIGHWAYS, THE TRANSMISSION WILL SUDDENLY DROP OUT OF OR WHILE ACCELERATING IT WILL DO A HARD JUMP INTO GEAR CAUSING A SUDDEN JERK. WHEN GOING FROM A STOP TO START IT TAKES SOMETIME FOR THE ACCELERATION TO KICK IN, PUSHING THE GAS BUT NOTHING'S HAPPENING. THIS HAS BEEN A PROBLEM WITH NO SOLUTION FROM THE DAY I BOUGHT IT IN 2014 TO NOW. EVERY TIME IN THE SHOP THEY SAY THIS IS JUST A CHARACTERISTIC OF THE 9 SPEED TRANS. WHEN YOUR SPENDING $30,000 OR MORE ON A VEHICLE I WANT A SOLUTION NOT AN "IT IS WHAT IT IS" ANSWER.

6. Power train, Engine, Jan 6, 2018

   MY VEHICLE HAS ALWAYS HAD DIFFICULTY SHIFTING AND WOULD OFTEN HAVE HARD SHIFTS BETWEEN GEARS. AT 22,562 MILES I BROUGHT MY CAR IN FOR THIS ISSUE, PROMPTING JEEP TO UPDATE MY VEHICLE'S SOFTWARE. THE PROBLEM PERSISTED, BUT I WAS TOLD IT WAS JUST THE PERFORMANCE OF MY 4-CYLINDER ENGINE. AT MILEAGE 58,160 WHILE DRIVING ON THE HIGHWAY AND MERGING LANES, MY VEHICLE COMPLETELY LOST ANY ABILITY TO ACCELERATE AND LOST ALL POWER FUNCTIONS. I WAS ABLE TO USE THE VEHICLE'S MOMENTUM TO GET INTO THE BREAKDOWN LANE. THE VEHICLE HAD A MESSAGE ON MY DRIVER'S DASH INSTRUCTING ME TO SHIFT THE CAR TO PARK. AFTER DOING SO THE VEHICLE STILL WOULD NOT START UNTIL I SHUT IT OFF AND RESTARTED THE VEHICLE.AGAIN, JEEP RE-PROGRAMMED MY COMPUTER. ONE WEEK LATER, ON 9/25/2017, THE VEHICLE HAD THE ENGINE SEIZE AGAIN WHILE DRIVING AT APPROXIMATELY MILEAGE 58,511. JEEP DETERMINED THAT THE OIL LEVEL WAS VERY LOW, EVEN THOUGH A FULL-SYNTHETIC VALVOLINE 5W20 HAD BEEN COMPLETED AT 53,335 MILES AND THE FLUID LEVELS WERE CHECKED AT THE DEALERSHIP ONE WEEK PRIOR TO THE INCIDENT. THE DEALERSHIP PERFORMED AN OIL CHANGE, INSTRUCTED ME THAT AFTER 50,000 MILES IT IS ACCEPTABLE FOR THE 2014 JEEP CHEROKEE MODELS TO BURN OFF 1 QUART OF OIL EVERY 1,000 MILES AND TO MONITOR THE OIL LEVELS GOING FORWARD. I MENTIONED TO THE DEALERSHIP THAT THE OIL LEVELS HAD JUST BEEN INSPECTED AT THE DEALERSHIP ONE WEEK EARLIER, ON 9/18/2017, AND WAS TOLD THAT FLUID LEVELS WERE NORMAL. AS A RESULT, THE VEHICLE WOULD HAVE BEEN BURNING OIL MUCH FASTER THAN THE 1 QUART PER 1,000 MILES ACCEPTABLE THRESHOLD. I WAS ASKED TO SEE IF THE NEW OIL CHANGE WOULD RESOLVE THE ISSUE, AND TO BRING MY CAR IN AT AROUND 60,000 MILES TO CHECK THE OIL LEVELS. AT 62,052 THE VEHICLE SEIZED AGAIN AND, UPON DIAGNOSIS, OIL LEVELS WERE FINE. JEEP CAN DETERMINE THE PROBLEM AND CANNOT OFFER A SOLUTION. IT HAS HAPPENED TWO MORE TIMES OVER THE LAST MONTH.

7. Power train, Engine, Fuel/propulsion system, Jan 5, 2018

   THE 2014 JEEP CHEROKEE COMPLETELY STALLS WHILE DRIVING WITH A MESSAGE THAT STATES "MUST BE IN P TO SHIFT GEARS". THE VEHICLE ALSO STALLS WHILE DRIVING AFTER FILLING THE GAS TANK, WITH THE SAME MESSAGE. THE DEALER CANNOT IDENTIFY THE PROBLEM. I'VE SEEN SEVERAL OTHER COMPLAINTS FROM OWNERS FOR THE EXACT SAME THING THAT DON'T SEEM TO BE GETTING ADDRESSED. FAILURE TO ADDRESS THIS ISSUE IS A RISK TO THOSE OWNING THE VEHICLES AS WELL AS OTHERS ON THE ROADS AND POSES A MAJOR LIABILITY TO THE COMPANY IF NOTHING IS DONE TO RESOLVE THE ISSUE. I'M LISTING THE MOST RECENT DATE, HOWEVER THIS IS NOT THE FIRST TIME IT'S HAPPENED.

8. Power train, Other or unspecified, Engine, Jan 5, 2018

   MY JEEP CHEROKEE 2014 HAS BEEN HAVING ENGINE PROBLEMS SINCE I BOUGHT IT. LAST NIGHT WAS THE WORST EXPERIENCE, THATS WHY IM HERE. I WAS ON THE HIGHWAY AND THE JEEP JUST STARTED TO BRAKE ON ITS OWN. I WAS SLIDING IN THE SNOW AND ALMOST FLIPED. I WAS ABLE TO CONTROL THE JEEP. I HAD TROUBLE PULLING IT TO THE SHOULDER OF THE HIGHWAY. HAD TO FORCE DRIVE TO THE SIDE. WOULD NOT GO ON REVERSE. WHEN THE TOWN TRUCK ARRIVED,HE HAD TROUBLE PUTTING IT ON TOW TRUCK. THIS PROBLEM NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES OVER SOMETHING THAT COULD HAVE BEEN FIXED.

9. Power train, Jan 4, 2018

   THE CAR LURCHES AND SHIFTS INDISCRIMINATELY WHILE STARTING AND STOPPING. THIS OCCURS WHILE DRIVING AT LOWER SPEEDS. ONCE ON THE "OPEN ROAD" IT SEEMS TO BE OK.

10. Fuel/propulsion system, Jan 3, 2018

    MY CAR STOPPED ALLOWING ME TO PUT GAS IN IT. ONE DAY IT WAS FINE, THE NEXT TIME I TRIED TO PUT GAS IN IT, THE PUMP KEPT SHUTTING OFF, SIMILARLY TO WHEN IT'S FULL AND/OR THE PUMP IS LOW. AFTER TRYING DIFFERENT STATIONS, CARDS, ETC. I IDENTIFIED IT WAS THE CAR. I WATCHED THE GAS GO INTO THE TANK, FILL QUICKLY THEN SLOWLY DISPERSE DOWN INTO THE TANK. I TOOK THE CAR TO THE DEALERSHIP AND JEEP STATED THEY BELIEVED THAT THE ROLL OVER VALVE HAD MALFUNCTIONED CAUSING IT TO STICK AND THAT THE GAS TANK NEEDED REPLACEMENT. I SPECIFICALLY ASKED THE CAUSE OF THIS TYPE OF ISSUE AND THE SERVICE MANAGER STATED IT "SOMETIMES JUST HAPPENS" AND CONFIRMED MULTIPLE TIMES IT WAS "NO FORM OF MISSED MAINTENANCE" THAT IT "JUST HAPPENS". UPON FURTHER INSPECTION AND MECHANICAL REVIEW, THE TANK DOESN'T CONTAIN THE VALVE ITSELF, THE FUEL PUMP CONTAINS THE VALVE WHICH SOMEHOW JUST GOT "STUCK" IN TURN MAKING THE VEHICLE THINK IT HAD ROLLED OVER, SHUTTING OFF FLOW TO PREVENT FIRES. I HAD THE PUMP REPLACED AND THE CAR IS FUNCTIONING FINE.

11. Service brakes, Engine, Fuel/propulsion system, Dec 30, 2017

    AFTER FILLING MY TANK WITH GAS I TURNED ONTO A NEARBY ROADWAY AND FELT MY CAR SPUTTERING AND JERKING. AS I CAME TO A SLOW STOP AT A STOP LIGHT MY CAR ABRUPTLY SLAMMED TO A STOP AND MADE A LOUD BANG/SLAMMING NOISE AND PROMPTED ME TO SHIFT TO PARK AND RESTART THE CAR. I FOLLOWED THESE COMMANDS AND THE CAR WOULD NOT MOVE. AS SOON AS I WOULD SHIFT OUT OF PARK THE LOUD SLAMMING WOULD OCCUR AGAIN AND I BEGAN TO SMELL FUMES SO I STOPPED TRYING TO FOLLOW THE PROMPTS. I PUT MY CAR IN NEUTRAL AND PUSHED MY CAR OUT OF THE MOVING TRAFFIC LANES AND GOT IT TOWED. THE DEALERSHIP CLAIMED NOTHING IS WRONG WITH MY VEHICLE AND GAVE IT BACK. I HAVE EXPERIENCED THE SAME ISSUE 3 TIMES SINCE. THEY REPLACED AN EVAPORATION PRESSURE SWITCH THE SECOND TIME I TOOK MY CAR IN AND THIS STILL HAS NOT FIXED THE ISSUE. THE LAST TIME THE ISSUE OCCURRED I WAS SLOWING DOWN ON A HIGHWAY IN DENSE TRAFFIC AND AS TRAFFIC STARTED MOVING AGAIN MY GAS PEDAL STOPPED WORKING. I COULD NOT ACCELERATE WHEN I PRESSED THE GAS I ONLY HEARD LOUD REVVING NOISES AS MY CAR COASTED.. WHEN I WENT TO PRESS THE BRAKES AND PULL OFF THE ROAD I IMMEDIATELY HEARD THE LOUD SLAMMING NOISE AND MY CAR BROKE DOWN AGAIN IN A VERY UNSAFE LOCATION ON THE HIGHWAY. I WAITED ONE HOUR AND MY CAR WAS ABLE TO RESTART AND I SLOWLY GOT IT OFF THE HIGHWAY WITH MY E-LIGHTS ON. I WILL BE TAKING IT TO THE SHOP AFTER THE NEW YEAR.. AGAIN. WORST OF ALL AFTER LOOKING INTO THIS ISSUE ONLINE I SEE IT IS COMMON AMONG JEEP VEHICLES. NOT JUST THE CHEROKEE. HAPPENS AFTER I GAS UP. IT IS EXTREMELY UNSAFE AS I HAVE ALMOST BEEN REAR ENDED AT HIGH SPEEDS BY OTHER CARS ON THE ROADWAY. HAS BEEN LISTED IN FORUMS AS SOMESORT OF ROLLOVER FUEL VALVE. PLEASE INVESTIGATE BEFORE MORE SERIOUS INJURIES OR EVEN DEATH OCCURS ASSUMING THAT HASN'T ALREADY HAPPENED. ALSO PLEASE NOTE THAT SINCE THE WORK THEY DID ON 2ND VISIT TO DEALER I HAVE HAD CHECK GAS CAP AND ENGINE LIGHTS ON

12. Power train, Electrical system, Dec 28, 2017

    WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 45 MPH. THE VEHICLE SHIFTED OUT OF GEAR, LUNGES AND GOES AGAIN IN A JERKING/ HESITATING MANNER. CHECK ENGINE LIGHT CAME ON AND SERVICE TRANSMISSION LIGHT CAME ON. PULLED OVER PUT IN PARK AND RE SELECTED A GEAR. WHEN DOING SO IT MAKES A HORRIFIC GRINDING NOISE AND HAS NO POWER. THE BATTERY HAS BEEN REPLACED TWICE SINCE 2014 FOR A "BAD BATTERY" AFTER BOTH OF THESE REPLACEMENTS WITHIN 4 MONTHS WE HAVE NOW EXPERIENCED THESE TRANSMISSION PROBLEMS. I STRESS THIS IS THE SECOND TIME WITH THE TRANSMISSION ISSUE AND ALSO THE SECOND TIME FOR THE BATTERY REPLACEMENT.

13. Power train, Other or unspecified, Dec 27, 2017

    A COUPLE OF WEEKS AGO WHILE DRIVING ON A CITY STREET, I WENT FROM A STOP SIGN AND DROVE ABOUT 20 YARDS WHEN MY SUV BEGAN TO STRUGGLE TO SHIFT AND I ULTIMATELY CAME TO A COMPLETE STOP AND ALL THE SERVICE LIGHTS CAME ON. I ATTEMPTED TO CONTINUE BUT COULD NOT GO FORWARD EVEN THOUGH THE RPMS WERE REVVING. I PUT IT IN PARK AND WAITED A FEW MINUTES. THEN I PUT IT IN DRIVE AND IT STRUGGLED TO SHIFT BUT I WAS ABLE TO MOVE FORWARD AND MAKE IT TO WHERE I WAS GOING. LATER IN THE DAY IT WAS LABORING TO ACCELERATE MAINLY ON CITY STREETS, NOT SO MUCH ON THE HIGHWAY. SINCE THEN IT HAS BEEN RUNNING NORMAL, BUT I FEAR IT'S GOING TO HAPPEN AGAIN.

14. Power train, Dec 24, 2017

    I HAD JUST LEFT THE GAS STATION WHERE I FILLED UP. WHEN IN GEAR FROM A STOP THERE WAS A LENGTHY DELAY AS THE ENGINE RPM'S RISE AND VEHICLE BARELY MOVED. AFTER 10 TO 20 SECONDS ANOTHER GEAR WILL ENGAGE AND THE VEHICLE WILL PICK UP SPEED AT WHICH POINT ANOTHER GEAR WILL VIOLENTLY SLAM INTO OPERATION. THE VEHICLE WILL SEEM TO FUNCTION NORMALLY AT THAT POINT UNTIL SLOWING DOWN WHEN THE VEHICLE SHIFTS VIOLENTLY AND ERRATICALLY, SHIFTS INTO NEUTRAL WITHOUT WARNING. BY NOW ALL WARNING LIGHTS HAVE LIT UP. CHECK ENGINE LIGHT, PARKING BRAKE LIGHT, "SERVICE TRANSMISSION" APPEAR ON DISPLAY AND THAT ALTERNATES WITH "SHIFT TO PARK AND THEN TO DESIRED GEAR". SHUTTING THE VEHICLE OFF AND RESTARTING AFTER 24 HOURS REVEALED THAT ONLY THE "CHECK ENGINE" LIGHT WAS ON AND WHEN VEHICLE IS PUT IN "DRIVE", THERE WAS NO VIOLENT GEAR ENGAGEMENT, BUT VEHICLE BARELY MOVED. I PUT THE VEHICLE BACK IN PARK AND SHUT IT OFF.

15. Power train, Dec 20, 2017

    TRAVELING AT 60 MPH ON HIGHWAY, VEHICLE PUT ITSELF IN NEUTRAL AND FLASHED THE SERVICE TRANSMISSION LIGHT. I PULLED OVER PUT THE VEHICLE IN PARK. SHUT THE ENGINE OFF. STARTED IT BACK UP, THE TRANSMISSION LIGHT REMAINED ON AND THE VEHICLE SHIFTED INTO GEAR AND DROVE NORMALLY. I BELIEVE THIS IS THE RESULT OF THE TRANSMISSION RECALL ##16V529000. AFTER THIS HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER WHO DID NOT ADVISE OF ANY RECALL, BUT UPDATED THE SOFTWARE, CHARGED ME FOR IT AND SAID IT WAS FIXED. NOW THE SAME THING HAS HAPPENED AGAIN, ON THE SAME HIGHWAY AT THE SAME SPEED.

16. Electrical system, Exterior lighting, Other or unspecified, Dec 17, 2017

    LEFT VISOR NO POWER ALSO GARAGE DOOR OPENER NO POWER WIRES SMELLED LIKE THEY WERE BURNING WHILE DRIVING JEEP LATER I FOUND OUT NO POWER LEFT VISOR & GARAGE DOOR OPENER NO POWER

17. Other or unspecified, Engine, Dec 14, 2017

    AFTER FILLING UP THE GAS TANK, I WAS STOPPED AT A RED LIGHT. MY CAR STARTED BUCKING, SHAKING AND THE SERVICE TRANSMISSION AND ENGINE LIGHTS CAME ON. THE CAR TOLD ME TO PUT IT IN PARK AND TURN IT OFF. IT WOULD BUCK EVERY TIME I TRIED TO GO FROM A STOPPED TO STARTING POSITION. I WAS STOPPED AT A RED LIGHT ON A BUSY CITY STREET, AT A BUSY INTERSECTION AT NIGHT AND TERRIFIED THAT I WAS GOING TO GET REAR ENDED.

18. Power train, Engine, Fuel/propulsion system, Dec 14, 2017

    SINCE I PURCHASED MY USED VEHICLE I HAVE HAD A REOCCURRING ISSUE WHERE THE VEHICLE HESITATES TO ACCELERATE IN THE FIRST GEAR. RECENTLY IT HAS GOTTEN SO SEVERE THAT THE VEHICLE COMPLETELY SHUTS OFF. I'VE NOTICED THAT IT OCCURS MOST FREQUENTLY AFTER I FILL MY TANK AND AFTER PROLONGED PERIODS OF BEING STOPPED. IT HAS OCCURRED FOUR TIMES ON THE HIGHWAY WHILE SITTING IN TRAFFIC AND MOST RECENTLY WHILE WAITING AT A RED LIGHT. WHEN IT OCCURS THE VEHICLE STILL HAS POWER RUNNING THROUGH AND A NOTICES ALWAYS POPS UP SAYING "CAR MUST BE IN PARK IN ORDER TO SHIFT." IN ALL CASES I HAVE HAD TO TURN THE VEHICLE OFF AND WAIT SEVERAL MINUTES BEFORE THE CAR WAS ABLE TO TURN BACK ON. IN ALL CASES NO INDICATOR LIGHT APPEARED AS TO WHAT THE PROBLEM COULD BE. AFTER TAKING THE VEHICLE TO GET SERVICED THEW FIRST TIME I WAS TOLD IT WAS THE BATTERY. THE SECOND TIME I TOOK IT TO GET SERVICED I WAS TOLD THE EVAPORATED CANISTER AND PURGE SOLENOID HAD TO REPLACED. THE ISSUE STILL EXISTS AND THE DEALERSHIP HAS ASKED ME TO CONTINUE DRIVING THE VEHICLE AS IS UNTIL A SERVICE LIGHT APPEARS BECAUSE THEY DO NOT KNOW WHAT THE PROBLEM CAN BE. THIS VEHICLE IS NOT SAFE TO DRIVE AS IS.

19. Power train, Fuel/propulsion system, Dec 12, 2017

    CAR STALLS AND COMPLETELY SHUTS OFF. TOLD ITS GAS AND NOT TO FILL UP GAS TANK. NOT SURE HOW THIS EFFECTS THE TRANSMISSION. CAR JERKS INTO GEAR OR RIGHT BEFORE SHUTTING OFF. SHAKES, IS LOUD. DOES THIS WITH OR WITHOUT FILLING UP THE TANK. CAR HAD BARELY HALF A TANK WHEN I PURCHASED IT AND IT DID IT THEN. THE VERY NEXT DAY. I HAVE AN EXTENDED WARRANTY. AND I BELIEVE THE POWER TRAIN WARRANTY STILL APPLIES BUT THEY WON'T FIX THE PROBLEM. KEEPS SAYING ITS NOT PULLING OR STORING CODES. ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT COMES ON AND STAYS ON. NOT ON THE NEXT NEXT. HARD STARTS. TRANS IS SLIPPING. IT DOES THIS WHILE I'M DRIVING. EITHER AT TAKE OFF OR WHILE I'M SLOWING DOWN TO STOP IS WHEN IT SHUTS OFF. YOU CAN FEEL THE TRANS SLIPPING WHILE DRIVING. CAR IS NOISY SOMETIMES AND SLOW TO ACCELERATE. CAR ACTS LIKE IT GOING TO STALL WHILE DRIVING ON CITY STREET OR HIGHWAY. HAS SHUT OFF ON BOTH. I DO MOSTLY FREEWAY DRIVING. WAS TOLD THERE WAS A CASE INVOLVING MAKE YEAR AND MODEL OF MY CAR. I LOOKED IT UP AND THERE APPEARS TO BE A CLASS ACTION LAWSUIT IN REGARDS TO FAULTY TRANSMISSION AND CHRYSLER KNEW OF THIS. I WAS NOT TOLD ABOUT THIS WHEN I PURCHASED THE VEHICLE AND THE VEHICLE HAS BEEN DOING THIS SINCE I PURCHASED IT IN SEPTEMBER OF THIS YEAR. I HAVE TAKEN IT IN AND CALLED SEVERAL TIMES FOR THE SAME THING. THEY UPDATED THE COMPUTER AND REPLACED A PART AND NOW THEY ARE BASICALLY TELLING ME THEY DON'T KNOW WHAT THE PROBLEM IS EXCEPT THAT IT MAY BE FROM FILLING UP MY GAS TANK AND IT MAKING THE ENGINE STALL BUT NO SOLUTION TO FIX THE PROBLEM BESIDES NOT FILLING MY TANK I AM GUESSING. BUT NO EXPLANATION ON THE TRANS. JUST KEEPS SAYING ITS NOT STORING OR PULLING CODES. THIS IS DANGEROUS TO BE DRIVING A CAR THAT CAN SHUT OFF AT WILL WITH MY KIDS IN THE CAR.

20. Power train, Dec 8, 2017

    PROBLEM STARTED WHILE AT A STOP LIGHT TRANSMISSION STARTED TO MALFUNCTION. WOULDN'T SHIFT PROPERLY THEN ENGINE DIED. TOOK TO DEALERSHIP. SUPOSSEDLY THEY REPAIRED BUT MONTH LATER SAME PROBLEM. TOOK BACK AND RETURNED AS IF PROBLEM WAS FIXED. 3RD TIME SAME BUT THIS TIME MY CAR WAS SHIFTING VERY HARD AND JUST LOCKED UP. BACK TO DEALERSHIP WHICH THEY CLAIMED WAS SENSOR REPLACED AND RETUNED TO ME. 4TH TIME TOOK BACK WHICH THEY CLAIMED IT WAS GAS TANK. REPLACED GAS TANK. 5TH TIME DRIVING ON FREEWAY WHEN TRANSMISSION LOCKED UP AND WAS STRANDED AGAIN ONLY THIS TIME IT COMPLETELY LOCKED DOWN. MANAGED TO COAST CAR TO SHOULDER ON FREEWAY AND POLICE SHOWED UP TO STAY BEHIND ME TO KEEP FROM GETTING HIT BY ONCOMING FREEWAY TRAFFIC. NOW SERVICE CENTER CLAIMS IT IS THE VAPOR CANISTER. THIS VEHICLE IS NOT SAFE TO DRIVE.

21. Power train, Dec 8, 2017

    I WAS DRIVING AND THE SPEED WAS DECLINING UNTIL IT COMPLETED STOPPED AND WOULD NOT ALLOW ME TO ACCELERATE ANYMORE. I WAS STRANDED ON THE SIDE OF THE ROAD, I TRIED TO PUT IT BACK IN DRIVE BUT IT WOULD ONLY ROLL BACKWARDS EVEN THOUGH I WAS NOT IN REVERSE GEAR. THEN IT STARTED SMOKING AND LEAKING COOLANT.

22. Power train, Dec 6, 2017

    DESPITE A NUMBER OF UPDATES MADE TO THE TRANSMISSION IN THE JEEP CHEROKEE (KL) SERIES, THE TRANSMISSION CONTINUES TO GIVE ME SAFETY CONCERN. AMONGST THE ISSUES EXPERIENCED A SIGNIFICANT PAUSE OR "HANG TIME" WHEN ATTEMPTING TO ACCELERATE FOR A TURN. THIS OCCURS BOTH DURING TIME OF DECELERATION INTO A TURN LANE FOLLOWED BY A QUICK TURN (I.E. WHEN THERE IS AN OPENING IN TRAFFIC) OR WHEN STOPPED (I.E. STOPPING AT A STOP SIGN AND THEN ACCELERATING FOR A TURN THE CAR BEGIN TO ROLL AT A FEW MILES PER HOUR BY THE TRANSMISSION JUST FEELS LIKE IT WON'T CONNECT, WHEN IT DOES THE VEHICLE LURCHES AND OFTEN BREAKS TIRE TREAD CONTACT, EVEN ON DRY PAVEMENT). ANOTHER ISSUE INVOLVING THE TRANSMISSION IS WHILE PARKING, APPROXIMATELY ONE WEEK AGO I WAS TURNING INTO A TIGHT PARKING SPACE AND I SUPPOSE THE TRANSMISSION MUST HAVE BEEN IN 2ND GEAR AND NOT 1ST AS IT DECIDED TO DOWNSHIFT, LURCHING THE VEHICLE FORWARD. FORTUNATELY, SINCE I WAS TURNING INTO A PARKING SPACE, I HAD THE BRAKES NEARLY FULLY ENGAGED, WHICH KEPT ME FROM STRIKING THE NEXT CAR OVER, BUT IT WAS CLOSE AS THE LURCH WAS SIGNIFICANT ENOUGH TO THROW THE CARS WEIGHT FORWARD. JEEP HAS MADE AN EFFORT TO ADDRESS SOME OF THESE ISSUES VIA SOFTWARE UPDATES, BUT I AM CONCERNED THAT NEARLY 4 YEARS INTO OWNERSHIP OF THIS VEHICLE THAT THE TRANSMISSION CANNOT ACTUALLY BE "FIXED." I AM CONCERNED THAT THE TRANSMISSION WILL CONTINUE TO CAUSE AND OR ALLOW FOR SAFETY SITUATIONS THAT ARE GOING TO LEAD TO TRAFFIC CRASHES AND POSSIBLE INJURIES. I FEEL AS THOUGH A DEEPER LOOK AT THE ISSUES REVOLVING AROUND THE ZF 9 SPEED TRANSMISSION ARE WARRANTED, TO INCLUDE A SIGNIFICANT TESTING PHASE OR INVESTIGATION TO DETERMINE WHY THESE ISSUES ARE STILL PRESENT AND WHAT, IF ANYTHING, CAN BE DONE TO ADDRESS THEM.

23. Fuel/propulsion system, Dec 6, 2017

    I'M NO CAR EXPERT BUT THERE IS SOMETHING SERIOUSLY WRONG AND IT CAN BE EXTREMELY DANGEROUS. EVERY TIME I FILL UP MY JEEP WITH GASOLINE IT STALLS OUT OR STOPS WORKING WHILE I'M DRIVING. IT MOSTLY JUST STALLS OUT WHEN I AM IN A LOW RPM BUT SOMETIMES WHEN I'M DRIVING DOWN THE INTERSTATE OR TRYING TO PULL OUT IN AN INTERSECTION IT FEELS LIKE THERE IS A DISCONNECT BETWEEN THE PEDAL AND THE ENGINE. IT WILL STOP WORKING IN THE MIDDLE OF TRAFFIC, WHILE I'M IN AN INTERSECTION, OR WHILE I'M DRIVING AT 60 MPH. THIS IS EXTREMELY SCARY AND I KNOW OTHER PEOPLE HAVE HAD THIS ISSUE BECAUSE IT IS ALL OVER THE INTERNET. THIS PRESENTS A DANGER TO THE PUBLIC, JEEP DRIVERS, AND IT DEFINITELY CONSTITUTES A RECALL. JEEP NEEDS TO FIX THIS.

24. Power train, Dec 5, 2017

    MY 2014 JEEP HAS BEEN IN FOR REPAIRS ON THE TRANSMISSION A TOTAL OF FOUR TIMES . THE LAST TIME ON 11/18/17. THE DODGE DEALERSHIP IN TACOMA WA. REPLACED THE TRANSMISSION ALL UNDER THE SERVICE POWERTRAIN WARRANTY. THEY HAD THE JEEP FOR 14 DAYS . PICKED UP JEEP ON 12/02/2017 DROVE HOME ABOUT 9 MILES GOT IN THE CAR THE NEXT DAY DROVE TO THE FREEWAY ON RAMP THAT IS LESS THAN A MILE FRO MY HOME HAS I WAS TRYING TO GET ON THE FREEWAY THE CHECK ENGINE LIGHT CAME ON AND THE SERVICE TRANSMISSION LIGHT COME ON DROVE TO THE NEXT EXIT ABOUT ONE HALF A MILE PARKED THE JEEP CALLED THE SERVICE DEPARTMENT AND WAS TOLD TO BRING IT BACK IN THE NEXT MORNING . DROVE THE CAR BACK TO MY HOUSE AFTER ABOUT FOUR HOURS WHEN IO STARTED THE CAR BACK UP THE ENGINE LIGHT WAS STILL ON BUT NO SERVICE TRANSMISSION HAS I DROVE ON TO THE FREEWAY ONCE AGAIN THE SERVICE TRANSMISSION CAME ON .THIS JEEP IS A LEMON THEY HAVE REPLACED THE TRANSMISSION I AM NOT SURE WHAT ELSE THEY CAN DO FOR A POOR MAKE 9 GEAR TRANSMISSION. I AM AT MY WITTS END WITH THIS JEEP AND WOULD LIKE TO BE COMPENSATED FOR THE JEEP . THIS THING IS A DEATH TRAP PLEASE HELP THE CONSUMERS OUT THAT HAVE PAID ALOT OF MONEY FOR THESE JEEPS AND HAVE THEM TOTAL RECALLED .

25. Power train, Dec 4, 2017

    WHEN I TURNED THE KEY TO START THE CAR ON THE MORNING OF 12/1/17, NOTHING HAPPENED. AFTER THREE ATTEMPTS THE CAR FINALLY RESPONDED AND STARTED. AFTER DRIVING ABOUT 10 MINUTES, WHILE IN THE MIDDLE OF ROUTE 191 AND TRAVELING ABOUT 45 MPH, THE POWER TRAIN SIMPLY DISENGAGED. STEPPING ON THE ACCELERATOR DID NOTHING. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. HAD I BEEN IN AN INTERSECTION I COULD HAVE EASILY BEEN WIPED OUT. I PUT THE VEHICLE IN PARK AND NOTICED 2 WARNING MESSAGES. THE FIRST READ: 'SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.' THE SECOND MESSAGE SAID: 'SERVICE PARK BRAKE.' A HOST OF SERVICE LIGHTS LIT ACROSS THE DASHBOARD AS WELL. I TURNED THE CAR OFF AND RESTARTED IT. WHEN I SHIFTED INTO REVERSE, IT MADE A VERY LOUD CLANK SOUND. I COULD NOT SHIFT ANY FURTHER TO NEUTRAL OR DRIVE. THE SAME THING OCCURRED A SECOND TIME. ON MY THIRD ATTEMPT, I WAS ABLE TO SHIFT INTO DRIVE. I IMMEDIATELY DROVE TO THE CLOSEST JEEP DEALERSHIP. THEY HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND FOUND NO ACTIVE OR STORED MESSAGES. THEY SCHEDULED ME TO COME BACK TO UPDATE THE CAR'S SOFTWARE.