2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints
1,787 reports, newest first.
Exterior lighting, Mar 20, 2020
I HAVE HAD TO REPLACE MY DRIVER SIDE LIGHT BULB 3 TIMES IN THE PAST 6 MONTHS . I KEEP SPENDING 60-80$ FOR THESE REPLACEMENTS JUST FOR IT TO GO OUT IN LESS THAN 3 MONTHS. MY PASSAGES SIDE HAS NEVER GONE OUT , ONLY THE DRIVER SIDE . THE BULB ISN'T BURNT OUT , YET IT WON'T TURN ON . IT DID THIS WHILE I WAS DRIVING IN THE CITY AT A STOP SIGN WAITING TO TURN OUT OF MY NEIGHBORHOOD. LUCKILY MY FOG LIGHTS, WHICH HAVE NEVER WENT OUT ON ME, HELP ME SEE THE ROADS AT NIGHT . I JUST CAN'T RISK DRIVING AND GETTING A TICKET FOR THE HEADLIGHT OUT BUT I ALSO CAN'T AFFORD TO KEEP REPLACING THE ONE BULB THAT CONSTANTLY GOES OUT . THERE ISN'T ANY CONDENSATION IN THERE EITHER SO I'M NOT SURE WHY IT KEEPS GOING OUT .
Electronic stability control (ESC), Service brakes, Mar 14, 2020
HAD BRAKES AND ROTORS REPLACED LESS THAN 6 MONTHS AGO AND NOW I'M BEING TOLD THAT I NEED NEW FRONT BRAKES AND ROTORS AGAIN. THERE IS CHUGGING WITH MY TRANSMISSION, AND A LOT OF VIBRATION. I AM UNABLE TO UPLOAD ANYTHING WITHOUT HAVING A MECHANIC TAKE EVERYTHING APART TO EXPOSE IT, AND I CAN'T AFFORD THAT AT THIS TIME.
Wheels, Mar 12, 2020
PASSENGER SIDE FRONT WHEEL LOCKED UP AND HAD TO HAVE A NEW WHEEL BEARING WAS NOT TRAVELING AT THE SAME SPEED AS THE OTHER WHEELS WAS STRANDED AND HAD TO HAVE CAR TOWED FROM ST. LOUIS INTO SPRINGFIELD ILLINOIS DID THEY MAKE YOU PAY FOR THE TOW JEEP DID NOT REFUND
Other or unspecified, Mar 5, 2020
OCT. 2019: BLARING RADIO, U-CONNECT SYSTEM FAILURE (BATTERY REPLACED)-GARAGE AT HOME AND LOCAL SUBURBAN AREA DEC. 2019: RADIO VOLUME CONTROL DIDN'T WORK, MUTE BUTTON DIDN'T WORK, MUTE BUTTON UNMUTED ITSELF (TWICE IN A 5-7 MINUTE PERIOD), VOLUME ADJUSTING UP AND DOWN ON ITS OWN-HAPPENED 8:10 AM JAN. 2020: AUDIO STUCK ON RELIGIOUS STATION, BUT INFO SCREEN BLANK-BLACK (9:45 AM AND 10:10 AM. HAPPENED AFTER I STOPPED TO GET GAS AT A SUBURBAN LOCATION) MARCH 2020: RADIO UNMUTED ITSELF MULTIPLE TIMES ON ITS OWN AND WHEN I PRESSED THE MUTE BUTTON-IT DIDN'T WORK (SUBURBS) MARCH 2020: AM-UNABLE TO ADJUST VOLUME-STUCK FOLLOWED BY BLARING VOLUME AFTER I HAD TURNED THE VOLUME BUTTON DOWN. LATER-SAME DAY-RADIO STATION CHANGED TO A RELIGIOUS STATION (NOT THE STATION I HAD ON PREVIOUSLY) AIR PRESSURE LIGHT GOES ON CONSTANTLY START AND STOP SYSTEM MESSAGE GOES ON AND OFF CONSTANTLY THIS JEEP HAS JUST OVER 36,000 MILES. RADIO INCIDENCES HAVE OCCURRED BOTH WHILE SITTING STATIONARY AND WHILE DRIVING.
Power train, Mar 2, 2020
SHIFTER--THE VEHICLE IS RENDERED INOPERABLE WHEN SHIFTING FROM PARK TO REVERSE OR TO DRIVE. WHILE WE'VE TRIED TO FIND A PATTERN, THE ISSUE'S RECURRENCE IS UNPREDICTABLE AND HAS YET TO BE DIAGNOSED DESPITE COUNTLESS TRIPS TO AND CONVERSATIONS WITH OUR DEALER AND WITH CHRYSLER. THIS IS THE SECOND REPORT WE'VE FILED ABOUT THIS VEHICLE WITH THE NHTSA (6/19/18). SUMMARY: THE DASH DISPLAYS/FLASHES "SERVICE SHIFTER"/ALL OTHER COMPONENT LIGHTS, WARNING BELLS RING AND EVERY GEAR LIGHT ON THE SHIFTER LEVER ILLUMINATES. SOME INCIDENTS PREVENT THE VEHICLE FROM SHUTTING OFF/RESTARTING OR FOR THE BRAKE PEDAL TO DEPRESS. WE'VE LEARNED WE MUST SHUT THE CAR OFF AND RESTART, SOMETIMES 2-3 TIMES, IN ORDER FOR IT TO BECOME OPERABLE. THE CHECK ENGINE LIGHT STAYS ON FOR VARYING AMOUNTS OF TIME. THE ISSUE HAS OCCURRED WHILE DRIVING AND FOR OUR SAFETY WE MUST STOP, SHUT DOWN AND RESTART; IT ALSO HAS OCCURRED WHILE ATTEMPTING TO PULL OUT AT AN INTERSECTION OR OUT OF OUR DRIVEWAY, BOTH OF WHICH ARE FRIGHTENING SINCE WE FIND OURSELVES STUCK IN THE PATH OF ONCOMING TRAFFIC. ACCELERATION ISSUES--IN ADDITION, ABRUPT LURCHING FORWARD, HESITATIONS AFTER STOPPING AND LACK OF ACCELERATION POWER (GAS PEDAL IS TO THE FLOOR BUT CAR WON'T PICK UP SPEED) HAVE OCCURRED. WE HAVE HAD IT TO TWO DEALERS ONLY TO BE TOLD THAT THE CHECK ENGINE LIGHT MUST BE ON TO DIAGNOSE; THE ONE TIME IT WAS TESTED, THE EVENT WASN'T ACTIVE AND THE CODES WERE STORED (OVER 40 WERE DISPLAYED) AND OF NO HELP. THEY ONLY WILL SAY THAT THE CAR IS LOSING COMMUNICATIONS AND DESPITE ALL THAT'S BEEN DONE TO THIS POINT, CAN'T GUARANTEE THEY'LL EVER BE ABLE TO DETERMINE A FIX FOR IT. THE PCM HAS BEEN REPROGRAMMED FOUR TIMES; TCM HAS BEEN REPLACED/UPDATED FOUR TIMES; SHIFT LEVER ASSEMBLY REPLACED; SHIFT LEVER GREASED; TRANS AXLE WIRING HARNESS REPLACED TWO TIMES; SHIFT LEVER BEZEL/WIRING REPLACED.
Power train, Mar 1, 2020
IMMEDIATELY AFTER STARTING VEHICLE, ALL LIGHTS ON SHIFTER (P R N D) TURN RED. SERVICE SHIFTER APPEARS IN DISPLAY AND REMAINS UNTIL VEHICLE IS TURNED OFF. WILL NOT DISPLAY ODOMETER OR ANY OTHER INFO WHILE SERVICE SHIFTER IS DISPLAYED.
Engine, Feb 29, 2020
WITH THE VEHICLE IN MOTION AND AT ALL RATES OF SPEED, WHILE BRAKING, WITH THE VEHICLE IN DRIVE, THE ENGINE AND ALL ELECTRONICS HAVE SHUT OFF. DIFFICULT TO SAFELY EXIT THE ROAD TO PUT THE VEHICLE IN PARK AND RESTART IT. HAS HAPPENED ON MULTIPLE OCCASIONS NOW.
Suspension, Power train, Feb 29, 2020
ZF 9 SPEED TRANSMISSION, IT IS NOT SAFE TO OPERATE IN A LOW SPEED CITY DRIVING CONDITION, AT A LOW SPEED WHEN I PRESS GAS CAR WONT MOVE AND THEN SUDDENLY CAR JUMPS . JUST LIKE WHEN YOU RELEASE CLATCH IN A MANUAL CAR AT A HIGH RPM ,
Other or unspecified, Feb 27, 2020
SERVICE SHIFTER LIGHT COMES ON ALMOST CONSTANTLY AND WILL NOT GO OFF. YOU CANNOT CLEAR IT UNLESS YOU PARK THE CAR TURN IT OFF AND BACK ON AND HOPE FOR THE BEST.
Engine, Feb 27, 2020
DRIVING ON HWY. AND IT SAYS "PUT IN PARK" AND STOPS RUNNING. AFTER I PUT IT IN PARK THEN TRIED TO CRANK, WOULD NOT CRANK.
Power train, Feb 26, 2020
THIS HAS HAPPED TO OVER 20 TIMES. WHEN PUTTING MY AUTOMATIC TRANSMISSION IN REVERSE, THE SCREEN DISPLAYS ' SERVICE SHIFTER' I HAVE TAKEN TO TWO DEALERS AND WAS TOLD THEY COULD NOT DUPLICATE BECAUSE CODE RESETS ITSELF. I AM WORRIED AS I AM A SENIOR CITIZEN AND NEED A RELIABLE VEHICLE. IT SEEMS THE DEALER CAN'T BE BOTHERED TO FIND THE PROBLEM
Power train, Engine, Feb 25, 2020
OIL COOLING HOUSING CRACKED IT COST ME $624 TO REPLACE. THE HOUSING IS MADE OF PLASTIC, THERE'S NO WAY THAT'S GOING LAST WITH THE HEAT OF THE ENGINE
Engine, Feb 24, 2020
MY 2015 JEEP ONLY HAS JUST OVER 45K MILES ON IT AND EXHAUST MANIFOLD CRACKED. IT CAUSED A BURNING SMELL TO ENTER MY CAR WHEN I HAD THE AIR ON
Power train, Engine, Feb 21, 2020
CAR LOSES POWER IN THE FIRST 3-7 MINUTES OF DRIVING. I AM STARTING MY CAR, PULLING OFF, AND THE CAR LOSES POWER, SAYS SOMETHING PUTTING THE CAR IN PARKING GEAR. IT HAS STOPPED IN THE MIDDLE OF THE STREET. THIS IS DANGEROUS. IT HAS HAPPENED MULTIPLE TIMES. IT ONLY HAPPENS WHEN I FIRST START THE CAR IN THE MORNING. IT DOES NOT HAPPEN TEH REST OF THE DAY.
Electrical system, Electronic stability control (ESC), Feb 20, 2020
THERE WAS A RECALL A FEW YEARS BACK FOR ELECTRICAL ISSUES, I TOOK IT IN TO GET FIXED AND IT WORKED FOR A FEW MONTHS THEN AFTER THAT IT WORKS ON AND OFF. I NOTICED WHEN IT GETS HOTTER THAN 80 DEGREES THE A/C WILL NOT ALWAYS TURN ON. I AM NOT SURE IF MY CAR WAS FIXED CORRECTLY THE FIRST TIME.
Electrical system, Feb 19, 2020
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE GEAR SHIFTIER FAILED TO SHIFT WHILE THE SERVICE SHIFTIER AND TRANSMISSION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, AND THE FAILURE WAS UNDETERMINED. PREVIOUSLY, THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, WHERE THE VEHICLE WAS DIAGNOSED THAT THE BRDM BASIL IN HARNESS AND THE SHIFTIER HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Engine, Feb 18, 2020
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 60 MPH, VEHICLE STARTED TO SHUDDER WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE WAS UNSURE IF THE WARNING LIGHT ILLUMINATED WAS THE EPS WARNING LIGHT. THE IGNITION WAS CYCLED OFF AND BACK ON BUT FAILED TO FIX THE FAILURE. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE LOCATED AT 1655 US-46, LITTLE FALLS, NJ 07424 (973) 339-7752, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,262.
Power train, Feb 16, 2020
SERVICE SHIFTER LIGHTS KEEP COMING ON
Other or unspecified, Feb 14, 2020
I WAS DRIVING ON THE FREEWAY GOING 60 MILES PER HOUR WHEN L HEARD A LOUD BANG. MY CAR SHOOK VIOLENTLY CAUSING ME TO SWERVE. I THEN HEARD THE WIND COMING IN FROM MY MOONROOF . I IMMEDIATELY PULLED OFF THE FREEWAY TO ASSESS WHAT HAD HAPPENED. THERE WAS A HUGE HOLE IN MY MOONROOF WITH THE REST OF THE GLASS PROTRUDING UPWARD. NOTHING HIT MY MOONROOF IT HAD EXPLODED.
Other or unspecified, Feb 13, 2020
SERVICE SHIFTER KEEPS COMING ON. I'VE TRIED TAKING IT TO SEE WHAT THE PROBLEM WAS BUT IT'S ALWAYS OFF WHEN I TAKE IT AND THEY TELL ME THAT THEY CAN'T FIX THE PROBLEM IF IT'S NOT COMMUNICATED THAT IT HAS ONE!
Power train, Feb 13, 2020
NOT SWITCHING GEARS PROPERLY. THERE'S A HARD JERK/THRUST WHILE TRYING TO AUTOMATICALLY SWITCH GEARS. THOUGHT I GOT REAR ENDED HOW HARD IT JERKED! WHILE TURNING ON A VERY BUSY HIGHWAY CAR HAS WENT FROM DRIVE TO NEUTRAL SEVERAL TIMES WHILE DRIVING. WHICH CAN CAUSE A MAJOR ACCIDENT. ALMOST DID! THIS HAS HAPPENED ON SEVERAL OCCASIONS CAN'T RECALL SPECIFIC DATES AND TIMES BUT JUST RECENTLY ON 02/09/2020
Power train, Feb 13, 2020
TRANSMISSION LURCHES WHEN SHIFTING GOING DOWN THE ROAD. HESITANT TO START MOVING FROM A COMPLETE STOP. WHEN COASTING DOWN HILL FEELS AS IF TRANSMISSION SHIFTS IN TO NEUTRAL AND VEHICLE BEGINS TO ACCELERATE. ALL INSTANCES WERE ON CITY STREETS.
Service brakes, Feb 13, 2020
THE BRAKES LIGHT WILL RANDOMLY COME ON AND THE BRAKES LOCK AND NOTHING CAN BE DONE. YOU'RE STUCK. IT CAME ON WHILE DRIVING YESTERDAY AND I WAS UNABLE TO PRESS THE BRAKE PEDAL. IT STARTED INITIALLY APRIL 2018 AND THE DEALERSHIP KEPT IT FOR WEEKS- BUT WAS EVASIVE ON WHAT THE ACTUAL PROBLEM WAS. WHATEVER WAS DONE -DID NOT RESOLVE THE ISSUE. IVE FOUND MULTIPLE ONLINE FORUMS WITH PEOPLE DISCUSSING THE SAME ISSUES. EXAMPLE: HTTPS://WWW.JEEPCHEROKEECLUB.COM/THREADS/2015-CHEROKEE-BRAKE-SYSTEM-LOCK-UP.105530 THEY HAVE ADVISED THAT THERE IS AN ELECTRICAL SHORT CAUSING SENSOR ISSUES WITH THE BRAKES ON THIS YEAR AND MODEL WE CONTINUE TO HAVE THE SAME ISSUE AND IT DOES NOT APPEAR TO BE A COINCIDENCE
Power train, Feb 12, 2020
VEHICLE HESITATES FROM STOP AND THEN AFTER A COUPLE OF SECONDS LURCHES FORWARD. VERY CONCERNING WHEN PULLING OUT INTO TRAFFIC AS YOU ARE NEVER SURE HOW QUICKLY IT WILL ACCELERATE. HAS BEEN OCCURRING SINCE WE BOUGHT THE VEHICLE.
Power train, Feb 12, 2020
WENT TO START VEHICLE AND ALL SHIFTER LIGHTS CAME ON AS WELL AS A MESSAGE WHICH READ "SERVICE SHIFTER". WAS UNABLE TO DRIVE VEHICLE. LATER RESTARTED VEHICLE AND MESSAGE WAS GONE. THIS IS THE FIRST TIME THIS HAS HAPPENED BUT IT APPEARS THAT HUNDREDS OF OTHERS HAVE REPORTED THE SAME ISSUE ON THIS SITE.