2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints
1,787 reports, newest first.
Other or unspecified, Jan 2, 2020
THE SHIFTER LIGHTS UP RED IN ALL DRIVE NUMBERS AND LETTERS, WHEN DRIVING AND SITTING STILL, HAVE TO TURN OFF ENGINE THEN IT STOPS. I DONT WANT PROBLEMS WITH THIS OTHER PEOPLE HAVE HAD TO CHANGE SHIFTERS, I SHOULD NOT HAVE TO DO THIS, IT WAS AN EXPENSIVE VEHICLE!!
Electrical system, Jan 2, 2020
I PURCHASED VEHICLE NOVEMBER 2018 AND HAVE RECENTLY NOTICED AS OF DECEMBER 2019 MY VEHICLE WOULD STALL, SHIFT, AND CUT OFF IN THE MIDDLE OF DRIVING WHICH VERY DANGEROUS NOT ONLY TO MYSELF, KIDS, AND OTHERS AROUND ME IN TRAFFIC.
Electrical system, Exterior lighting, Engine, Dec 31, 2019
I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS THE 3RD (SEPARATE) ELECTRICAL PROBLEM I'VE HAD WITH THIS CAR AND I'M DONE. KEEP SHOULD STAND UP FOR THEIR PRODUCT.
Power train, Vehicle speed control, Engine, Dec 31, 2019
WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THAT COME ON FOR NO REASON. THE SERVICE SHIFTER LIGHT WILL COME ON AND STOP THE CAR FROM GOING INTO PARK, AGAIN CAUSING THE CAR AND PASSENGERS TO BE IN DANGER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION, EITHER GOING FAST OR SLOW. IT COMES WITHOUT WARNING AND WHEN I CALL ABOUT IT, THEY SAY NOTHING IS WRONG. THIS IS A SAFETY HAZARD TO ALL WHO DRIVE THIS CAR AND CARS LIKE IT
Power train, Dec 27, 2019
SINCE NEW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION HESITATING AND LURCHING. FROM A STOP, OR FROM A SLOW SPEED SUCH AS WHEN COMING OUT OF TURNING A CORNER, THE TRANSMISSION WILL HESITATE TO "HOOK UP", AS THOUGH IT IS SLIPPING, THEN SUDDENLY THROW YOU FORWARD AS IT "HOOKS UP / CATCHES". IT IS VERY DANGEROUS AT AN INTERSECTION WHEN YOU MAY BE TRYING TO GET THROUGH THE INTERSECTION AS CROSS-TRAFFIC IS COMING, AND YOUR CAR WILL NOT MOVE AT THE SPEED YOU NEED IT TO, THEN SUDDENLY IT WILL LURCH FORWARD. AT OTHER TIMES, THE TRANSMISSION WILL CLUNK AT 40 MPH AS THOUGH SOMEONE HAS STRUCK THE CAR FROM BEHIND. WE HAVE HAD THE SOFTWARE FLASHED BY THE DEALERSHIP TWO OR THREE TIMES. USUALLY THIS WORKED FOR A SHORT PERIOD OF TIME, BUT THE PROBLEM ALWAYS RETURNS. THE SECOND TRANSMISSION ISSUE IS THAT THE SHIFTER WILL MALFUNCTION, WHILE DRIVING THE CAR, AND THROW AN ERROR CODE OF "SERVICE SHIFTER". WHEN THIS HAPPENS YOU DO NOT KNOW WHAT GEAR YOU ARE IN. AGAIN, VERY DANGEROUS. ALL OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS IN MOTION.
Vehicle speed control, Dec 24, 2019
I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED. I STILL OWE MORE THAN IT'S WORTH SO I CAN'T TRADE IT IN, I WILL BE LOSING MONEY. I FEEL VERY UNSAFE IN MY JEEP NOW.
Engine, Dec 19, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO SHUDDER. ALSO, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND, WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ARMORY CHRYSLER DODGE JEEP RAM FIAT OF ALBANY (926 CENTRAL AVE, ALBANY, NY 12205, (518) 641-7777) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED MULTIPLE TIMES INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 32,000.
Electrical system, Electronic stability control (ESC), Engine, Dec 19, 2019
I WAS LEAVING MY NEIGHBORHOOD YESTERDAY MORNING WHEN MY JEEP SHUT OFF WITHOUT ANY WARNING OR CHECK ENGINE LIGHTS AND WOULD NOT START. THANKFULLY I WAS STILL CLOSE TO HOME AND WAS ABLE TO GO HOME IN NEUTRAL! WHAT IF I WERE ON THE HIGHWAY? OR IN THE MIDDLE OF AN INTERSECTION! THE SCREEN SAID TO PUT VEHICLE IN PARK. THE RADIO AND LIGHTS STILL WORK BUT IT DOES NOT START. I AM FINANCING THIS JEEP AND HAVE HAD IT FOR 8 MONTHS FROM A DEALERSHIP. I DONT HAVE AN EXTENDED WARANTY AND I DONT KNOW HOW TO HANDLE THIS... I LOOKED UP ON CARCOMPLAINTS.COM AND FOUND IDENTICAL COMPLAINTS TO MINE OF THEYRE NEW JEEPS JUST SHUTTING OFF MID DRIVE. THIS NEEDS TO BA ADDRESSED. IM TERRIFIED OF THIS CAR.
Electrical system, Engine, Dec 17, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STOPPED, IT WOULD SUDDENLY TURN OFF. THE CONTACT HAD TO WAIT BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT CALLED GATOR CHRYSLER DODGE JEEP RAM (LOCATED AT 840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, 321-724-6611) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Steering, Power train, Electronic stability control (ESC), Dec 13, 2019
I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNABLE TO FIND ANY RECALL RELATED TO THE GEAR SHIFT OR ANY ELECTRICAL COMPONENTS THAT WOULD AFFECT THE GEAR SHIFT OR TRANSMISSION. I WOULD LIKE TO REQUEST A TRACKING OF CALLS, EMAILS, REPORTING OF ALL RELATED ISSUES TO JEEPS BUILT IN 2014 LABELED AS 2015 THAT POTENTIALLY HAVE THESE ISSUES AND A RESPONSE TO HOW MANY VEHICLES NEED TO BE INCLUDED TO WARRANT A RECALL. THE VEHICLE ISSUES HAPPEN BOTH IN PARK, DRIVE, NEUTRAL AND IN REVERSE.
Service brakes, Dec 12, 2019
2015 JEEP CHEROKEE TRAILHAWK. WAS PARKED WHEN SERVICE BRAKE LIGHT CAME ON AND WOULDN'T ALLOW VEHICLE TO DRIVE. COULD NOT DISENGAGE THE PARKING BRAKE FOR ALMOST 2 HOURS. DID THIS SEVERAL TIMES WITHIN 2 DAYS. SET UP SERVICE AT DEALERSHIP AND THEY SAID WATER WAS GETTING INTO THE PARKING BRAKE MODULAR AND CORRODING IT IN THE WIRING HARNESS THE PARKING BRAKE MODULAR AND CORRODING IT AND THE WIRING HARNESS.
Power train, Dec 12, 2019
FAULTY OIL COOLER. HAVE REPLACED THIS PART 4 TIMES NOW AND THE OIL AND COOLANT STILL LEAKS EVERYWHERE. THE PART SHOULD NEVER HAVE BEEN MADE OUT OF PLASTIC AND PLASTIC RUBBER GASKETS THAT ATTACHES TO A METAL FRAME. AND OF COURSE IT GOES OUT RIGHT OUT OF THE WARRANTY WINDOW.
Power train, Dec 12, 2019
"SERVICE SHIFTER" LIGHT HAS COME ON MULTIPLE TIMES WHILE DRIVING.. PRND ALL LIGHT UP. GOES AWAY AFTER CAR IS RESTARTED.
Power train, Dec 12, 2019
VEHICLE HAS HAD HARD SHIFTING AND LURCHING GOING DOWNHILL SINCE IT WAS NEW. TRANSMISSION HARNESS REPLACED UNDER RECALL-NO FIX. TRANSMISSION REPLACED UNDER WARRANTY AND SOFTWARE UPDATES INSTALLED-BETTER. 1-2 YEARS LATER TRANSMISSION SLAMS INTO NEXT GEAR (4-5) UPON ACCELERATION SO HARD YOU NEARLY GET WHIPLASH. AT DEALERSHIP AGAIN AS I WRITE THIS. THIS IS A SAFETY CONCERN THAT NEEDS TO BE RESOLVED.
Power train, Dec 11, 2019
WHILE DRIVING SERVICE SHIFTER LIGHT COMES ON SCREEN & ALL LIGHTS ON SHIFTER ARE RED. CITY STREETS & HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SHUT OFF CAR & THE SERVICE SHIFTER LIGHT GOES OFF.
Service brakes, Engine, Visibility/wiper, Dec 9, 2019
CAR WILL TURN OFF. TURN THE KEY AND PULL IT OUT, CAR STAYS RUNNING. WHEN THIS HAPPENS, CAR IS IN A POSSESSED STATE WHERE BRAKE LIGHTS STAY ON AT ALL TIMES, TURN SIGNALS DO NOT WORK, WIPERS DO NOT WORK, HORN DOES NOT WORK. TOOK IT TO DEALERSHIP AND WAS TOLD THERE ARE NO CODES, SO NOTHING THEY CAN DO. PULL THE BATTERY CABLE OFF TO SHUT THE CAR DOWN. THIS WILL HAPPEN MID DRIVE SO ALL OF A SUDDEN YOU'LL LOSE YOUR TURN SIGNALS, WIPERS, HORN, BRAKE LIGHTS, DOOR LOCKS, AND MAIN LIGHT CONTROL. WHEN YOU PULL OVER, ONLY WAY TO TURN THE CAR OFF IS TO PULL THE BATTERY CABLE.
Electronic stability control (ESC), Service brakes, Engine, Dec 5, 2019
I WAS LEAVING MY CONDOMINIUM, SOON AFTER STEPPING THE PEDAL, BRAKE THAT MESSAGE APPEARED ON THE ON-BOARD COMPUTER, THEN VEHICLE STOPPED WALKING. I WAS TRYING TO CALL AGAIN, TO PARK THE SAME INSIDE MY PARKING SPACE INSIDE THE CONDOMINIUM, STARTED TO MAKE A VERY LUCKY NOISE AND NOT CALLING, HAD TO MANEUVER THE VEHICLE WITHOUT STARTING AND STILL CALL A WINCH, TO TAKE TO MY RELIABLE MECHANIC, THAT UNTIL TODAY WE CAN NOT FIND OUT WHAT THE PROBLEM IS THIS VEHICLE, WHENEVER WE PRESS THE BRAKE PEDAL, THE MESSAGE APPEARS AND DOES NOT START THE VEHICLE.
Power train, Electrical system, Engine, Dec 4, 2019
SHUTS OFF AFTER STARTING, DISPLAY SCREEN BLACKS OUT AND RADIO DOESN'T WORK, ENGINE LIGHT AND BRAKE LIGHTS COME ON AND OFF. HEAT AND AIR CONDITIONING SETTINGS KEEP RESETTING TO HALFWAY BETWEEN HOT AND COLD. SHUTS OFF AND SLAMS INTO PARK OR NEUTRAL. GEARS DROP HEAVILY WHEN SHIFTING FROM PARK TO DRIVE. COMPUTER KEEPS RESETTING. THESE THINGS USUALLY OCCUR AFTER STARTING AND PULLING AWAY. YOU NEED TO STOP AND RESTART THE JEEP. THESE THINGS HAVE ALSO OCCURRED AT 65MPH. THIS HAS STEADILY BEEN GETTING WORSE OVER THE LAST 4 MONTHS.
Power train, Electrical system, Nov 29, 2019
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR FAILED TO ENGAGE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W CAMELBACK RD, PHOENIX, AZ 85015, (602) 249-1234) WHERE IT WAS DIAGNOSED THAT THE BATTERY TERMINAL AND FUSE BOX FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE MILEAGE WAS 77,000.
Power train, Engine, Nov 28, 2019
THIS IS FOLLOW UP TO PREVIOUS COMPLAINT 11281573: DEALER RECEIVED JEEP VIA TOW AND FOUND STUCK IN NEUTRAL AS I DESCRIBED. LET SIT OVERNIGHT AND DEALER INDICATES JEEP WILL ONLY GO IN REVERSE, LATER IN DAY SECOND TRY JEEP DRIVES FINE AND NO CODES TO REPORT A PROBLEM TO FIX. CANNOT IDENTIFY FAILURE SINCE NO "CODES" WERE AVAILABLE IN SYSTEM. DEALER DROVE VEHICLE SEVERAL TIMES WITHOUT PROBLEM OF GOING INTO NEUTRAL OCCURRING. I PICKED UP VEHICLE AND DROVE HOME. NEXT MORNING WHILE MAKING A SIGNALED LEFT TURN NO CITY STREET, JEEP GOES INTO NEUTRAL, COAST TO ADJACENT PARKING LOT CROSSING OVER ONE LANE AND STOP. VEHICLE ENGAGES INTO DRIVE SO I PROCEED. RETURNING HOME A FEW MINUETS LATER AND AT ABOUT 50 MPH JEEP AGAIN GOES INTO NEUTRAL, I REMOVE FOOT OFF ACCELERATOR BUT ENGINE ACCELERATES TO ABOUT 5500 TO 5800 RPM AS I COAST TO SIDE OF ROAD (QUITE SHAKEN AT THIS POINT DUE TO ACCELERATED ENGINE). CHECK ENGINE LIGHT COMES ON DURING THIS EPISODE. WAIT A FEW MINUETS TO CALM DOWN AND RESTART JEEP. TRANSMISSION ENGAGES AND RETURN TO DEALER. DEALER FINDS CODE IS DUE TO DIFFERENCE BETWEEN WHEEL SPEED AND ENGINE SPEED- NOT TRANSMISSION RELATED. SEVERAL SERVICE TECHS DRIVE JEEP THROUGHOUT THE DAY WITHOUT PROBLEM. LATER IN DAY DRIVER EXPERIENCES NEUTRAL CONDITION 3 TIMES WHILE TEST DRIVING- STILL NO CODES TO ID PROBLEM. ADVISER CONTACTS MOPAR EXTENDED WARRANTY (MAX CARE UNLIMITED MILEAGE) BUT CANNOT GET AUTH TO REPAIR WITHOUT "CODES". DEALER HAS OPENED A "STAR CASE" WITH FACTORY.
Power train, Service brakes, Nov 24, 2019
I HAVE 2015 JEEP CHEROKEE LATITUDE. SOMETIMES CHECK ENGINE LIGHT COMES ON AND THEN IS GONE AFTER FEW HOURS OR DAY. SOME TIMES MESSAGE BLINKING "SERVICE PARK BRAKE SERVICE TRANSMISSION" THEN LIKE SOMETHING WAS WRONG WITH SYSTEM DOES NOT SAVE CLOCK TIME OR A/C PUT ME ON HEATH AND AUTO LIGHT DOES NOT STAY ON. SOMETIMES WHEN I START THE CAR AND RELEASE THE PARK BARK BRAKE CAR JUMPS HARD TWO OR THREE TIMES AND AFTER I TURN ENGINE OFF WITHOUT USING PARKING BRAKE AND BACK ON EVERYTHING IS FINE.THE CAR ONLY HAS 55000 MILES. I'M SO AFRAID TO DRIVE CAR BECAUSE DON'T KNOW WHAT CAN HAPPENED
Power train, Nov 22, 2019
THE TRANSMISSION HAS MAJOR OPERATING ISSUES. I AM EXPERIENCING HARD SHIFTS, DELAYS IN POWER AT START AND IN MIDDLE OF TURNS. MOST SERIOUSLY NOW THE TRANSMISSION COMPLETELY STOPPED WORKING ALL TOGETHER OUT OF THE BLUE. I WAS SITTING AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN IT HAD NO POWER AND I HEARD A GRINDING NOISES FROM TRANSMISSION
Power train, Nov 22, 2019
THE TRANSMISSION HAS BEEN AN ISSUE SINCE DAY 1. WHEN YOU SHIFT TO DRIVE AND HIT THE GAS IT WILL MOVE FORWARD A FEW FEET AND THEN STOP AND STICK THERE. AFTER A FEW SECONDS IT WILL KICK REALLY HARD IN TO GEAR AGAIN. IT'S GOTTEN WORSE OVER TIME AND NOW I DON'T DARE PULL AWAY FROM A STOP SIGN UNLESS I SEE NO CARS COMING FOR FEAR OF BEING STUCK IN THE MIDDLE OF AN INTERSECTION. I'VE TAKEN BACK TO CHRYSLER DEALERSHIP MANY TIMES TO HAVE IT FIXED BUT THEY'VE NEVER CORRECTED THE PROBLEM. THE MECHANIC TOLD ME THEY NEW IT WAS AN ISSUE WHEN IT WAS MANUFACTURED.
Power train, Nov 21, 2019
WHILE DRIVING AT 70 MPH IN FAST LANE OF MAJOR HIGH, SLIGHT UPHILL GRADE, ENGINE RPM INCREASED RAPIDLY AND LOSS OF POWER TRANSFER TO WHEELS AS IF IN NEUTRAL. COASTED TO SIDE OF ROAD (FORTUNATELY LIGHT TRAFFIC) AND AT ABOUT 25 MPH TRANSMISSION ENGAGED AND I RETURNED TO HIGHWAY. IN ABOUT 5 MORE MILES SAME LOSS OF POWER TO WHEELS OCCURRED AND THEN RE-ENGAGED AS VEHICLE CAME TO STOP. FOLLOWING DAY, AFTER ABOUT 10 MILES WHILE AT 55 MPH, JEEP AGAIN LOST CONNECTION TO WHEELS AND ENGINE RPM INCREASED. PULLED OVER TO SIDE OF ROADWAY (LOCAL COUNTY ROUTE WITH MODERATE 2-WAY TRAFFIC), STOPPED ENGINE. STARTED ENGINE SEVERAL TIMES BUT TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR (REVERSE, FWD ETC.) IN ANY SELECTED GEAR LOCATION. THIS JEEP HAS ACTIVE DRIVE II. HAD JEEP TOWED TO AUTHORIZED SERVICE. DEALER RESPONSE POSSIBLE OVERHEATED PTU, WILL REQUIRE FURTHER INVESTIGATION. MY RESEARCH INDICATES MAY BE PART OF RECALL S55/NHTSA 16V-529.
Power train, Engine, Nov 20, 2019
THE CAR STALLED IN THE MIDDLE OF THE DRIVING ON 11/4. JEEP'S DOAGNOSTICS STATES THERE ARE ENGINE ISSUES SPECIFICALLY WITH THE CAMS PART WHICH CAUSES FOR THE CAR TO STALL UNEXPECTEDLEY AND CAUSE MAJOR RISK LEADING TO ACCIDENT AND DEATH. THE ENGINE WAS BOUGHT BRAND NEW AND PROPERLY MAINTAINED. IT IS UNACCEPTABLE FOR A 4-YEAR OLD CAR/ENGINE TO FAIL WITH THAT SHORT LIFE SPAN