2015 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,787 owner complaints filed for this model year. This is the 3rd highest complaint count among 12 Cherokee model years with reports.
Of the 2015 reports, 45 involved a crash and 28 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, automatic transmissionJul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Campaign 16V529000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Engine and engine cooling, exhaust systemOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Campaign 15V676000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Structure, body, hatchback/liftgateJun 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V393000 on NHTSA.gov
Air bags, side/windowJan 28, 2015
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Campaign 15V041000 on NHTSA.gov
Representative owner complaints
1,787 reports, newest first.
Power train, Aug 18, 2018
GEAR SHIFTING DOES NOT GO SMOOTHLY . WHEN SHIFTING IT LURCHES , HARD SHIFTING . ENGINE LIGHT GOES ON SAYS SERVICE TRANSMISSION. I WAS DRIVING ON FREEWAY AND GEAR GOT STUCK AND WOULDN'T CHANGE GEARS . HAD TO MAKE MY WAY ACROSS THE FREEWAY TO GET OFF THE FREEWAY . VERY DANGEROUS . STOPPED THE CAR PUT IN PARK , SHUT OFF ENGINE AND RESTARTED. WAS ABLE TO DRIVE BUT ENGINE LIGHT STAYED ON . HAVE HAD HARD SHIFTING AND LURCHING FOR OVER A YEAR AND A HALF NOW . BROUGHT IN TO DEALERSHIP TO FIX . THIS WILL BE THE SECOND TIME BRINGING IN .
Engine, Aug 17, 2018
I WAS STOPPED AT A TRAFFIC LIGHT AND THE CAR JUST STALLED. I HAD TO RESTART THE CAR TWICE BEFORE IT TURNED ON, DROVE ABOUT 2 MINS AND HAD TO STOP FOR SOMEONE TURNING & THE CAR STALLED AGAIN. THAT TIME ONLY TOOK ONE TRY TO RESTART.
Power train, Aug 10, 2018
I PURCHASED MY 2015 JEEP CHEROKEE BRAND NEW, IT HAD NEVER BEEN DRIVEN BEFORE. IMMEDIATELY I RECOGNIZED THERE WAS SOMETHING OFF WITH THE TRANSMISSION AND THE ACCELERATION PATTERN OF THE VEHICLE. FOR ANY SPEED WITHIN THE FIRST FEW GEARS (ESPECIALLY GEAR 2-3) THE VEHICLE IS EXCEPTIONALLY DANGEROUS. IF YOU COME TO A ROLLING STOP AT A YIELD SIGN, THE CAR WON'T ACCELERATE A SINGLE INCH UNTIL YOU'RE UP TO ABOUT 4500 RPMS, AFTER WHICH IT WILL RIP INTO 3RD GEAR SO VIOLENTLY THAT THE TIRES SQUEAL. THIS HAS BROUGHT ME CLOSE TO CAUSING SEVERAL ACCIDENTS, EITHER FROM NOT ACCELERATING QUICKLY ENOUGH AND ALMOST BEING T-BONED AT AN INTERSECTION, OR FROM ACCELERATING SO RAPIDLY YOU LOSE CONTROL OF THE VEHICLE. MY FINAL STRAW FOR WRITING THIS FORMAL COMPLAINT WAS HOW CLOSE I CAME TO MY JEEP JERKING INTO A PEDESTRIAN CROSSING THE STREET WHEN I WAS TRYING TO TURN A CORNER BEFORE THE PEDESTRIAN EVEN STARTED CROSSING THE STREET. I HAD PLENTY OF ROOM AND TIME TO TURN THE CORNER, BUT WHEN I ATTEMPTED TO ACCELERATE THE RPMS ROSE RAPIDLY AND THE VEHICLE STAYED PUT UNTIL I HIT THAT MAGICAL ZONE WHERE ALL OF A SUDDEN 3RD GEAR CATCHES AND YOU ARE VIOLENTLY JERKED FORWARD. I HAVE BEEN INTO THE DEALERSHIP THAT SOLD ME MY VEHICLE FOUR TIMES FOR THIS EXACT ISSUE. THEY DID A FEW 'SOFTWARE UPDATES' TO TRY TO 'FIX' THE ISSUE, BUT NOTHING WORKED EVEN IN THE SLIGHTEST. I AM NOW A COUPLE OF YEARS IN WITH THIS VEHICLE AND JEEP REFUSES TO DO ANYTHING MORE TO FIX THEIR FAULTY TRANSMISSION. I WAS COMPLETELY RIPPED OFF, I WILL LOSE THOUSANDS ON THIS TERRIBLE VEHICLE IF I TRY TO SELL IT NOW, BUT AT THE SAME TIME IT IS UTTERLY IRRESPONSIBLE AND DANGEROUS TO DRIVE IT OUT ON THE ROADS. AFTER RESEARCHING ONLINE, I FOUND THOUSANDS OF OTHER COMPLAINTS IDENTICAL TO MINE FOR BOTH 2014 AND 2015 CHEROKEES. JEEP IS REFUSING TO DO ANYTHING ABOUT ANY OF THEM. JEEP HAS ROBBED ME, AND I AM POWERLESS AS A MIDDLE CLASS CITIZEN.
Power train, Aug 6, 2018
WILL DRIVING ON THE HIGHWAY THE SERVICE TRANSMISSION WARNING LIGHT CAME ON. WHEN I PULLED OFF AT THE CLOSEST EXIT THE TRANSMISSION SHIFTED INTO NEUTRAL AND WOULDN'T ENGAGE. I PULLED OFF ON THE SHOULDER AND WAITED A FEW SECONDS AND IT SUDDENLY SHIFTED INTO GEAR WITH A SURGE. THIS HAS HAPPENED TWICE. IT WORKED OK AFTERWARDS WITH SPOTTY SHIFTING. THIS HAS NOW HAPPENED TWICE. I HAVE NOW CALLED FOR SERVICE AT A DEALERSHIP TO CORRECT THIS PROBLEM.
Power train, Aug 6, 2018
VERY ROUGH SHIFT WHEN ACCELERATING I.E. ENTERING A HIGHWAY FROM AN ON RAMP. HAPPENS CONTINUALLY.
Engine, Fuel/propulsion system, Aug 2, 2018
ENGINE DIES WHILE DRIVING DOWN THE ROAD & AFTER 10-15 MINUTES VEHICLE WILL START. THIS HAS HAPPENED NUMEROUS TIMES & EACH TIME I HAVE BROUGHT IT BACK TO NORMANDIN JEEP IN SAN JOSE, CA. OF COURSE IT IS RUNNING EACH TIME WHEN I GET TO THE DEALERSHIP & I ALWAYS GET THE SAME STORY. LOW OIL OR OIL PRESSURE. I CURRENTLY HAVE LESS THAN 40,000 MILES ON THE JEEP & MY FIRST INCIDENT BEGAN WITH 15,000 MILES ......... THEN AGAIN & AGAIN & AGAIN. I LIVE IN SILICON VALLEY & HAVE A ONE YEAR OLD SON. THE FREEWAYS ARE BUSY AND THIS HAS BECOME A DANGEROUS SITUATION. ACCORDING TO MY ONLINE RESEARCH ........ THIS IS AN INHERENT PROBLEM WITH THE JEEP CHEROKEE ..........BUT ........ THE DEALERSHIP DOES NOT WANT TO ADMIT THIS. ON MY LAST VISIT ABOUT A MONTH AGO (LESS THAN 40,000 ON ODOMETER) THEY (NORMANDIN) TOLD ME THE PROBLEM WAS WITH THE OIL PRESSURE SENDING UNIT & THIS WOULD NOT BE COVERED UNDER WARRANTY ..........EVEN THOUGH THIS ISSUE BEGAN A COUPLE YEARS AGO. SERVICE MANAGER SAID THAT BECAUSE THIS HAS BEEN AN ONGOING PROBLEM .......... HE WOULD REPLACE THE UNIT AND CHARGE ME ONLY $100. WITH A JOB & A ONE YEAR OLD CHILD ..... I CERTAINLY DID NOT HAVE THE TIME TO ARGUE. THEY REPLACED THE UNIT & FILLED MY JEEP WITH OIL AND I LEFT THE DEALERSHIP. WELL ............ MY JEEP JUST STRANDED ME AGAIN . SAME PROBLEM & I KEEP CALLING THE DEALERSHIP (FOR THE PAST 5 DAYS) AND THE SERVICE MANAGER HAS NOT RETURNED MY CALL. I SIMPLY DO NOT HAVE THE TIME FOR THIS. PLUS I AM SCARED TO BE ON THE ROAD TO MY WORK WITH MY YOUNG SON IN THE BACK SEAT (I DROP HIM OFF AT DAY CARE). I WRITE THE NHTSA BECAUSE I'M AWARE THAT THERE ARE SO MANY PEOPLE WHO HAVE EXPERIENCED THIS ISSUE. ONLY DIFFERENCE IS THAT PERHAPS THEIR LOCAL JEEP DEALER REPAIRS THE PROBLEM ............ WHETHER IT BE WITH A NEW ENGINE OR WHATEVER. CAN YOU PLEASE HELP ?
Vehicle speed control, Aug 1, 2018
I RECEIVED A NOTICE FOR A RECALL ON MY JEEP CHEROKEE 2015 INVOLVING THE CRUISE CONTROL. I SCHEDULED THE SERVICE AT BILL LUKE JEEP IN TWO WEEKS. THE EVENING BEFORE THE APPOINTMENT I RECEIVED A CALL THAT THEY COULD NOT PERFORM THE SERVICE DUE TO HAVING "TOO MANY" CARS AT THE SHOP. I HAVE NOW MADE ANOTHER APPOINTMENT AT ANOTHER DEALERSHIP. THIS HAS NOW DELAYED MY GETTING THIS CORRECTED BY 10 DAYS.
Other or unspecified, Jul 30, 2018
MY VEHICLE HAS BEGUN STALLING, WITH NO WARNING. WHILE SITTING AT A STOP SIGN OR TRAFFIC LIGHT OR IN SLOW TRAFFIC. IT HAS STALLED ONCE ON A BUSY FREEWAY DURING RUSH HOUR. THE FIRST OCCURENCE WAS FRIDAY 7/13 AT A STOP SIGN JUST SHORTLY AFTER STARTING TO DRIVE; THE NEXT SATURDAY 7/14 AT A STOP SIGN AFTER HAVING DRIVEN APPROXIMATELY 17MILES ON A FREEWAY. THIS TIME IT WAS DIFFICULT TO START AND THE GEAR SHIFT WOULD NOT MOVE. THEN WEDNESDAY 7/18 I DON'T RECALL THE CONDITIONS. THEN ON FRIDAY JULY 20 IT STOPPED WHILE I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY DURING RUSH HOUR. THE ISSUE CONTINUES. THERE SEEMS TO BE NO PATTERN - HAS HAPPENED WHEN FIRST STARTING THE VEHICLE, AFTER HAVING DRIVEN FOR SEVERAL MILES - SO IS NOT A "COLD" OR "HOT" ENGINE PROBLEM. THERE ARE NO ENGINE WARNING LIGHTS AND NO PHYSICAL WARNING SIGNS - IT JUST STOPS. I HAVE TAKEN IT TO THE DEALER TWICE. THEY HAVE HAD IT FOR A TOTAL OF 3 DAYS AND SAY THERE IS NOTHING WRONG WITH IT. THIS IS DANGEROUS IF IT CONTINUES TO STALL ON THE FREEWAY IN HEAVY TRAFFIC.
Power train, Electrical system, Engine, Jul 27, 2018
TODAY BEING 7/26/2018. TODAY MY VEHICLE JUST SHUT DOWN WHILE COMING TO A STOP SIGN IN THE MORNING, AND AGAIN IN THE AFTERNOON WHEN MAKING A U-TURN. AND FOR ABOUT 2 WEEKS BEFORE, A FEW TIMES I FELT THE ENGINE ATTEMPT TO SHUT OFF WHEN COMING TO STOP SIGNS AND LIGHTS, WHICH THE VEHICLE SHAKING WOULD TAKE PLACE AND THE MOTOR SOUNDED LIKE IT WAS GOING TO DIE. IN THE CASE OF TRANSMISSION, FOR THE PAST MONTH IN RANDOM MOMENTS WHILE STOPPED AT AN INCLINE OR TURNING ONTO AN INCLINE STREET, THE GEARS WOULD DELAY SHIFTING INTO THE NEXT GEAR, AND IT WOULD SOUND LIKE RPM WAS REACHING HIGHER THAN NORMAL ROTATIONS BEFORE ACTUALLY SHIFTING INTO THE NEXT GEAR, THE CAR JERKING FROM THE CATCH. ALL EVENTS OCCURRED WHILE VEHICLE WAS IN MOTION, ON STREETS, BOTH WHEN TURNING OR STOPPING, OR INCLINE CLIMB INVOLVED.
Other or unspecified, Jul 26, 2018, fire
CAR WAS IN MY DRIVEWAY PARKED FOR ABOUT 3 HOURS WHEN MY NEIGHBOR HEARD A LOUD EXPLOSION LOOKED OUT AND SEEN THAT MY CAR WAS ON FIRE SHE THEN CALLED 911 AND CAME AN WOKE US UP TO GET US OUT OF THE HOME. WE ALL MADE IT OUT SAFELY AS THE CAR KEPT EXPLODING 3 MORE TIMES CAR WAS A LOSS AND HOME WAS DAMAGED THE CAR AT THE TIME OF THE FIRE AS WE WAS TRYING TO PUT IT OUT WITH WATER HOSES THE WINDSHIELD WHIPPERS WAS GOING HEADLIGHTS WAS FLASHING HORN WAS HONKING DOORS WAS LOCKING AND UNLOCKING THE CAR WAS SETTING IN MY DRIVEWAY WITH NO KEYS IN IT AND WINDOWLS UP AND LOCKED ONLY HAD THIS CAR 5 MONTHS. BOUGHT IT 02/24/18
Service brakes, Jul 25, 2018
TRUCK VIBRATE WHEN APPLYING BRAKES ROTORS AND PADS STILL GOOD ONLY 22000 MILES
Power train, Jul 24, 2018
HAS TROUBLE SHIFTING, AND WILL RANDOMLY SHIFT TO NEUTRAL WHILE DRIVING
Power train, Jul 18, 2018
JEEP CHEROKEE TRANSMISSION PROBLEMS WHILE IN PARK, OR STOPPED AT A LIGHT OR EVEN SHIFTING TO REVERSE THE JEEP SHIFTER WILL LIGHT UP ALL LIGHTS AND DISPLAY "SERVICE SHIFTER" MESSAGE.
Other or unspecified, Engine, Fuel/propulsion system, Jul 18, 2018
WHILE IN MOTION, THE VEHICLE SHUTS OFF WITHOUT WARNING. A MESSAGE ON THE DASH SAYS PUT THE CAR IN PARK TO START. THE CAR CONSUMES LARGE AMOUNTS OF SYNTHETIC OIL, WHICH SHOULD LAST UP TO 6 MONTHS BUT ONLY LASTS BETWEEN 700-1000 MILES PER QUART. THE OIL LIGHT DOES NOT COME ON INDICATING THAT THE OIL IS LOW. IT FLASHES ACROSS THE SCREEN TOO FAST FOR THE DRIVER TO SEE THE WARNING. WHEN THE OIL IS LOW, THE CAR BEGINS TO SHUT ITSELF OFF WHILE IN MOTION. THIS HAS HAPPENED WHILE DRIVING AT BOTH HIGH AND LOW RATES OF SPEED ON CITY STREETS AND A HIGHWAY DURING RUSH OUR TRAFFIC, NEARLY CAUSING A COLLISION WITH VEHICLES BEHIND ME.
Power train, Other or unspecified, Jul 16, 2018
WHEN JEEP IS RUNNING IT MAKES A LOUD SOUND, YOU CAN HEAR IT INSIDE THE CAR, AT 10 MPH IS SOUNDS LIKE RAAA RAAA RAAA RAAAA, AT 20 MPH IT SOUNDS LIKE RA RA RA RA RA , AT 60 MPH IT SOUNDS LIKE RARARARARARARARARARARARARARARARARARARARARARARARARARARA. SOUNDS LIKE IT'S COMING FROM UNDER THE CAR, A ROTATING SOUND THAT JUST GETS LOUDER AS YOU DRIVE FASTER. WE COULD NEVER USE THIS CAR FOR A TRIP, WE WOULD BE DEAF BY THE TIME WE GOT BACK. WE THOUGHT IT MIGHT GO AWAY IF WE GOT NEW TIRES, HAD FIRESTONE AT & WE BOUGHT MICHELIN DEFENDER LTX DUE TO LOW NOISE OF TIRE. NO LUCK, NOISE IS STILL THERE. WE GO TO DEALER FOR ALL SERVICE & ARE TOLD ITS A JEEP THING, REALLY? THIS SHOULD NOT BE ALLOWED, PLEASE LOOK INTO IT AS WE ARE SLOWLY LOSING OUR HEARING. IT STARTED MAKING THIS NOISE IN 2015, BOUGHT IN JANUARY 2015 AND CONTINUES TO THIS VERY DAY, JULY 16, 2028. I HATE THIS CAR & FOR $40,000 IT SHOULD BE A HECK OF A LOT BETTER. AND THIS WAS OUR 2ND JEEP, WE HAD A 2001 WITHOUT ONE PROBLEM FOR 12 YEARS.
Engine, Jul 15, 2018
THE FAN BELT SHREDDED AT 37,000 MILES. I BELIEVE THE PULLEYS WERE PART OF THE PROBLEM. DRIVING DOWN THE ROAD, THE BELT SHREDDED. IT STARTED OVERHEATING QUICKLY.
Power train, Jul 9, 2018
THE VEHICLE LAGS ON TAKEOFF, SHIFTS ROUGHLY BETWEEN GEARS, LAGS BETWEEN GEARS, AND LURCHES. THE AUTOMATIC TRANSMISSION DOES NOT FUNCTION SMOOTHLY AND, AT TIMES, HAS CAUSED SAFETY CONCERNS RELATED TO INADEQUATE ACCELERATION AND LURCHING FORWARD UNEXPECTEDLY. THESE PROBLEMS OCCUR IN MOTION ON CITY STREETS AND ON THE HIGHWAY. THE VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP FOR SERVICE RELATED TO THE TRANSMISSION CONTROL MODULE (TCM). WE HAVE BEEN TOLD THAT IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY, EVEN THOUGH IT IS PART OF THE TRANSMISSION SYSTEM. THE DATE PROVIDED BELOW IS THE LATEST SERVICE. HOWEVER, THE VEHICLE HAS BEEN SERVICED TWO OTHER TIMES FOR THE SAME PROBLEM.
Power train, Other or unspecified, Jul 8, 2018
OUR JEEP FEELS AS THOUGH IT IS BUCKING/TRANSMISSION WILL SLIP. WE HAVE TAKEN IT TO THE DEALERSHIP ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE THE ISSUE OR THEY HAVE DID A SOFTWARE UPGRADE THAT SHOULD FIX THE PROBLEM. IT IS ONLY A BANDAID AND DECREASES THE AMOUNT IT DOES THE BUCKING BUT WILL GO BACK TO NORMAL AFTER A FEW HUNDRED MILES. RECENLTY OUR SCREEN AS WELL WILL NOT TURN ON FOR UP TO 5TH MINUTES OF DRIVING AND OCCASIONALLY GET A MESSAGE THAT SAYS THE PHONE IS OUT OF SERVICE AND TO CONTACT DEALER. AGAIN WE CONTACT THE DEALER ONLY TO BE TOLD THEY CAN NOT DUPLICATE THE ISSUE AND NOTHING CAN BE DONE. THE SHIFTING HAPPENS GENERALLY WHEN GOING IN BETWEEN THE SPEEDS OF 5-35 MPH. IT'S BECOMING SCARY TO DRIVE AS WE JERK WHILE IN MOTION.
Other or unspecified, Jul 7, 2018
WHEN I DRIVE OUT OF NOWHERE THE CAR BEGINS TO STALL AND A NOTIFICATION POPS UP SAYING THAT MY BATTERY IS DYING SO THE CAR STOPS MOVING AND THE STEERING WHEEL LOCKS UP. ONCE STOPPED THEN A FEW WORDS POP UP ON MY CAR DISPLAY SAYING THAT I HAVE TO MOVE THE SHIFT FROM P EVEN THOUGH THE SHIFT IS ON D. WHEN I TRY TO SHIFT NOTHING HAPPENS THE CAR STILL STAYS THE SAME DOESNT MOVE OR EVEN REV WHEN I PUSH ON THE GAS PEDAL. THEN I TURN THE CAR OFF AND WHEN I TRY TO TURN IT BACK ON IT TAKES A COUPLE SECONDS FOR IT TO FINALLY TURN BACK ON AS IT STRUGGLES AND THEN EVERYTHING IS NORMAL AGAIN EVEN THE BATTERY LEVEL IS BACK UP TO NORMAL EVEN THOUGH IT WAS JUST COMPLETELY DEAD PRIOR TO STARTING THE CAR AGAIN. WHATEVER IS HAPPENING TO THE SHIFTER IS DRAINING MY BATTERY.
Other or unspecified, Engine, Jul 5, 2018
FAULTY TRANSMISSION GEAR SHIFTING
Power train, Jul 2, 2018
TRANSMISSION JERKS
Power train, Electrical system, Jun 19, 2018
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE UPON STARTING AND WOULD INADVERTENTLY ACCELERATE WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908, NATRONA HEIGHTS, PA 15065, 724-901-1014), BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED AND "SERVICE THE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SHIFTER MODULE WAS GREASED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT TAKEN TO ANOTHER DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Air bags, Structure, Jun 14, 2018
COMMAND VIEW DUAL-PANE PANORAMIC SUNROOF. IS EXTREMELY NOISY WHEN DRIVING. WAS REAFFIXED OR REINSTALLED BY DEALERSHIP AND NOW NOISIER THAN BEFORE. FAULTY AIR BAG WAS REPLACED AT SAME TIME AS HORN WAS NOT WORKING ALSO ??
Power train, Jun 12, 2018
AFTER THE TRANSMISSION IS TOTALLY WARMED UP, TAKING OFF FROM A STOP MAY CAUSE THE TRANSMISSION TO SLIP AND THEN JUMP INTO GEAR WITH A JERK. THIS IS MORE PREVALENT WHEN STARTING UPHILL OR DOWNHILL. DEALER SAYS EVERYTHING IS FINE BUT MY WIFE ALMOST RAN INTO THE BACK OF A CAR BECAUSE OF IT.
Power train, Jun 11, 2018
2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE SHAKES AND THE TRANSMISSION CAUSES THE VEHICLE TO THRUST FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED IT WAS OPERATING AS DESIGNED. *JS