2016 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,406

Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.

Primary concernPower train629 reports · 45% of complaints
Owner complaints1,406Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Power train629
  2. Engine314
  3. Other or unspecified313
  4. Electrical system297
  5. Service brakes94
  6. Vehicle speed control76
  7. Steering53
  8. Fuel/propulsion system43

Recalls and investigations

  1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    A fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

    Campaign 23V338000 on NHTSA.gov

  2. Power train, automatic transmissionApr 27, 2023

    Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    Campaign 23V302000 on NHTSA.gov

  3. Power train, driveline, differential unitJun 11, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Campaign 20V343000 on NHTSA.gov

  4. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  5. EquipmentDec 21, 2017

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    Campaign 17V824000 on NHTSA.gov

  6. SeatsAug 10, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

    Campaign 16V590000 on NHTSA.gov

  7. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

    Campaign 16V287000 on NHTSA.gov

  8. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

    Campaign 16V284000 on NHTSA.gov

  9. Electrical system, wiring, rear compartment/trunkDec 9, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

    A short circuit in the module increases the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V826000 on NHTSA.gov

Representative owner complaints

1,406 reports, newest first.

  1. Power train, Aug 11, 2020

    2016 JEEP CHEROKEE ON THE HIGHWAY RANDOMLY LOSE POWER AND WOULD NEED TO PULL OVER RESTART FOR THE TRANSMISSION TO REENGAGE. THIS SEEMS TO BE RECALL, HAD THE WORK DONE IN MICHIGAN WHILE ON VACATION DUE TO THE DANGERS OF DRIVING IT BACK HOME TO TN. DEALER DID NOT MENTION IT COULD BE A RECALL AND HAD ME PAY FULL AMOUNT.

  2. Electrical system, Aug 10, 2020

    WHILE DRIVING, MY JEEP WILL COME UP WITH A 'SERVICE SHIFTER' WARNING AND ALL THE LIGHTS ON THE SHIFTER WILL COME ON. THIS HAPPENS AT LEAST ONCE A WEEK.

  3. Engine, Aug 5, 2020

    I BOUGHT MY CAR BRAND NEW IN 2016. AT 33,000 MILES THE ENGINE FAILED RESULTING IN THE CAR SHAKING WHEN ACCELERATING IN MOTION AND THE ENGINE LIGHT CAME ON. I BROUGHT IT IN AND WAS TOLD THE SPARK PLUGS FAILED AND THEY WERE REPLACED. AT 58,000 MILES THE SAME THING HAPPENED AGAIN. I WAS TOLD IT WAS THE SPARK PLUGS AND THESE WERE REPLACED AGAIN. AT 74,100 IT HAPPENED A THIRD TIME. I BROUGHT IT TO A DIFFERENT DEALERSHIP. AT THIS TIME, THE CAR WAS ALMOST 10,000 OUT OF WARRANTY. THE DEALERSHIP INFORMED ME THAT THERE WAS OIL LEAKING OUT OF MY ENGINE ONTO MY SPARK PLUGS CAUSING THE SPARK PLUGS TO MUD UP AND FAIL AND THAT I WOULD NEED A NEW ENGINE. AFTER SOME ARGUING BACK AND FORTH, FCA, USA AGREED TO SUPPLY A NEW ENGINE IF I PAID FOR THE LABOR, WHICH I DID.

  4. Engine, Aug 4, 2020

    TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ROUGH IDLING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CYLINDER NUMBER 3 FAILED AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT LOW COMPRESSION ON CYLINDER NUMBER 3 SHOWED INTERNAL FAILURE WITH DTC NUMBER: P0303 (CYLINDER #3 MISFIRE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

  5. Power train, Aug 3, 2020

    WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION CAME ON. IT STARTING ACTING AS THOUGH IT WAS STUCK IN A HIGHER GEAR. GOING FROM A COMPLETE STOP AND ACCELERATING, THERE WAS NO POWER. AFTER GETTING THE CODE READ, IT WAS DISPLAYING P0887 "TCM POWER RELAY CONTROL CIRCUIT HIGH." I'VE RESEARCHED THE ISSUE AND NOTICED THAT IT HAS HAPPEN ON A LOT OF THE CHRYSLER VEHICLES FROM 2014 TO 2018.

  6. Air bags, Jul 31, 2020

    I WAS DRIVING FOR ABOUT 20 MILES. STOPPED AT A STORE FOR 5 MINUTES, TURNED THE CAR OFF . GOT BACK IN THE CAR AND THE SERVICE AIRBAG SYSTEM LIGHT CAME ON. THEN IT WENT OFF AND ON FOR THE 20 MILE RIDE HOME. THEN IT STAYED ON ALL THE TIME. CALLED THE CAR DEALER AND TOLD THEM ABOUT MY PROBLEM. SAID THAT IT WAS PROBLEM DEFECTIVE. MADE AN APPOINTMENT FOR THE JEEP. WAS TOLD THAT THE INTERMEDIATE SEAT CONNECTOR UNDER THE SEAT WAS BAD. THAT THE PINS RE MAKING A POOR CONNECTION. HAD TO BUY A NEW HARNESS.

  7. Power train, Jul 30, 2020

    "SERVICE SHIFTER" WARNING MESSAGE APPEARS AND ALL POSITIONS ON THE SHIFTER CONSOLE ARE LIGHTED (P, D, R, ETC.). ALMOST ALWAYS HAPPENS AT HIGHWAY SPEED. MOST OF THE TIME, BUT NOT ALWAYS, STOPPING VEHICLE AND TURNING OFF AND THEN ON AGAIN CLEARS THE MESSAGE. OCCASSIONALLY REQUIRES MULTIPLE POWER OFF/ON CYCLES TO RESTART WITHOUT THE "SERVICE SHIFTER" MESSAGE.

  8. Power train, Jul 29, 2020

    I WAS DRIVING HOME AND HAD TO COME TO A FULL STOP DUE TO A TRAFFIC LIGHT, THE ENGINE JUST SHUTS DOWN, AND THERE'S A MESSAGE TO SHIFT THE CAR TO DESIRED GEAR. THE CAR WAS ON DRIVE BUT DID NOT RESPOND. I SHIFTED GEARS FROM DRIVE TO PARK AND GOT NO RESPONSE FROM CAR. IT ALSO SEEMED TO INDICATE THE EMERGENCY BRAKE WAS ENGAGED, BUT IT WAS NOT. HAD TO TURN OFF CAR COMPLETELY (ON A THREE LANE STREET), AND TURN IT BACK ON AGAIN. I GOT THIS CAR 4 MONTHS AGO, BOUGHT IT USED WITH 36,000 MILES ON IT AND HAD NOT HAD ANY PROBLEMS. NOW I SEE THIS IS A RECURRENT PROBLEM ON MANY CHEROKEES, AND I'M SO DISAPPOINTED THAT FCA HAS NOT LOOKED INTO FIXING THIS ISSUE. I WILL HAVE TO TAKE TO A DEALER.

  9. Engine, Jul 29, 2020

    WITHOUT WARNING MY 2016 JEEP CHEROKEE WILL STALL IN THE MIDDLE OF THE ROAD. I HAVE CHECKED THE OIL AFTER THIS OCCURRED AND THERE WAS VERY LITTLE OIL LEFT. NO INDICATOR LIGHTS CAME ON AND THIS HAS NOW HAPPENED WHILE DRIVING AT ABOUT 35-45 MPH AND WHILE MAKING LEFT TURNS. THE OIL IS CONSISTENTLY CHANGED AT 5000 MILES AND THIS OCCURS AFTER ABOUT 2000 MILES

  10. Electrical system, Jul 29, 2020

    45695 MILES "SERVICE SHIFTER" SHOWED UP ON THE DASHBOARD.I WAS ON THE HIGHWAY AND ALL THE SHIFT LIGHTS WERE ON.

  11. Power train, Jul 29, 2020

    4 DIFFERENT TIMES AND MONTHS APART WHEN DRIVING ON THE FREEWAY, VEHICLE LOSES POWER AND THE TRANSMISSION LIGHT GOES ON. MAX SPEED AT THIS POINT IS ABOUT 20 MILES PER HOUR. EACH TIME I HAVE LIMPED THE CAR OFF THE FREEWAY AND SHUTDOWN. I WAITING A FEW MINUTES THE CAR STARTS BACK UP AND DRIVES OK BUT THE CHECK ENGINE LIGHT IS STILL ON. WHEN I GET HOME OR WORK AND THE CAR IS PARKED FOR AN HOUR OR SO THE CHECK ENGINE LIGHT CLEARS AND BECAUSE OF THIS DEALERSHIP CAN NOT CODE IT. NOT SURE IF IT IS A TRANSMISSION ISSUE OR COMPUTER ISSUE. SEEMS VERY RANDOM BUT ONLY OCCURS WHEN TRAVELING AT HIGHWAY SPEED. WITH NO PROOF AND IT BEING RANDOM DID NOT KNOW WHAT TO DO. SAW A NEWS REPORT FOR A RECALL BUT NOT MY VIN, BUT THE DESCRIPTION OF THE PROBLEM WAS VERY MUCH THE SAME. JEEP SHOULD EXPAND THE RECALL BEFORE SOMEONE GETS INJURED DURING ONE OF THESE INCIDENTS.

  12. Power train, Jul 28, 2020

    A PIN FELL OUT OF THE SHIFTER WHILE DRIVING ON THE HIGHWAY CAUSING IT TO MALFUNCTION

  13. Power train, Jul 22, 2020

    THE CHECK ENGINE LIGHT COMES ON WITH THE MESSAGE SERVICE TRANSMISSION. TOOK IT TO THE DEALER AND THEY CLEARED THE CODE THEN TEST DROVE IT BUT WAS UNABLE TO RECREATE THE CODE. THE CODE AND CHECK ENGINE LIGHT HAS COME AND GONE SEVERAL TIMES SINCE THIS INCIDENT. EVERY TIME THIS HAPPENS WE ARE DRIVING THE VEHICLE ON THE HIGHWAY AND ARE IN 7TH OR 8TH GEAR.

  14. Other or unspecified, Jul 21, 2020

    SERVICE SHIFTER WARNING LIGHT. COMES ON PERIODICALLY. TURNING OFF THE CAR AND RESTARTING IT DOES NOT CHANGE IT AT ALL. STARTED SHORTLY AFTER PURCHASING CAR AND HAS CONTINUED TO HAPPEN EVERY COUPLE OF MONTHS. I'VE REPLACED THE THERMOSTAT AND DONE REGULAR MAINTENANCE, NONE OF WHICH HAVE HELPED THE SITUATION. I HAVE NOT HAD THE SHIFTER SERVICE YET BECAUSE THE LIGHT EVENTUALLY GOES AWAY. HOWEVER I'M VERY WORRIED.

  15. Other or unspecified, Engine, Jul 18, 2020

    MY CAR STARTED UP FINE THEN I WAS LEAVING A PARKING LOT AND MY CAR LITERALLY STOPPED AND DIED . I TURNED THE KEY AND MY CAR WOULDN'T START UP . I WAITED AGAIN AND IT STILL WOULDN'T START. I THOUGHT IT WAS MY BATTERY SO I HAD SOMEONE USE JUMPER CABLES I WAITED A LITTLE BIT LONGER AND MY CAR STARTED UP . THEN THE NEXT DAY I DROVE IT TO THE DEALER SHIP THEN MY HUSBAND WAS TOLD WHEN THE OIL GETS TO LOW THE CAR AUTOMATICALLY DIES THERE ARE NO WARNING SIGNS , THERE'S NOTHING YOU CAN DO TO FIX THIS PROBLEM AND THAT IT'S VERY COMMON IN MY TYPE OF JEEP. SO I'VE BEEN CHECKING MY OIL AND EVERY 2 DAYS I HAVE TO PUT OIL IN MY CAR BECAUSE I'M SCARED THAT MY CAR WILL STOP ON A MAJOR HIGH WAY .BECAUSE THERE WAS NO WAY TO FIX THIS AND I DON'T KNOW WHERE THE OIL IS GOING IN MY CAR .

  16. Other or unspecified, Electronic stability control (ESC), Service brakes, Jul 13, 2020

    SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.

  17. Electronic stability control (ESC), Jul 8, 2020

    "SERVICE SHIFTER" WARNING COMES UP ON THE DASH PERIODICALLY. BEEN HAPPENING OVER THE LAST YEAR. SOMETIME IT'S A FEW DAYS OR MONTHS BEFORE IT COMES BACK ON. CONTACTED LOCAL JEEP DEALERSHIP WHO SAID NOT TO BRING IT IN UNTIL THE WARNING IS CONSISTENT. ALSO, DEALERSHIP SAID THEY CAN'T CHECK THE WARNING UNLESS IT'S ACTIVE. THE WARNING GOES AWAY IF THE VEHICLE IS TURNED OFF AND BACK ON. WARNING HAS COME ON WHILE BOTH IN MOTION AND STATIONARY. SEARCHED NUMEROUS WEBSITES AND IT APPEARS ALOT OF PEOPLE ARE HAVING THIS ISSUE. WHY ISN'T THERE A RECALL ON THIS? SEEMS LIKE NO ONE REALLY KNOWS HOW TO FIX IT.

  18. Other or unspecified, Jul 7, 2020

    SERVICE SHIFTER LIGHT COMES ON AND MY SHIFTER WHERE THE R AND D ARE LIGHT UP RED. IT HAPPENS WHEN EVER I TURN THE CAR ON IT RANDOMLY HAPPENS THEN IF I SHUT MY CAR OF IT GOES AWAY AND COMES BACK

  19. Other or unspecified, Jul 5, 2020

    I TURNED ON MY VEHICLE GETTING READY FOR WORK WHEN A MESSAGE READING 'SERVICE SHIFTER' APPEARED WHILE THE LIGHTS ON THE SHIFTING SETTINGS LIT UP. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT IT'S BEEN A COMMON THING HAPPENING TO OTHER JEEP CHEROKEE OWNERS. I WAS IN MY DRIVEWAY, STATIONARY WHEN THIS HAPPENED AND NOW I CAN'T GO TO WORK UNTIL IT IS FIXED BECAUSE I'M CONCERNED THAT IF I DRIVE AROUND TOO MUCH A MORE SERIOUS ISSUE MAY OCCUR.

  20. Power train, Jul 4, 2020

    JEEP WILL BE IN DRIVE. I WILL BE DRIVING. IT WILL STOP AND GIVE WARNING THAT VEHICLE NEEDS TO BE PUT IN PARK BEFORE IT CAN BE PUT IN DRIVE. BUT SHIFTER HAS BEEN IN DRIVE FOR A WHILE AND I HAD BEEN DRIVING. IT WILL LOSE POWER FOR NOW REASON. LIKE IT IS DOWNSHIFTING BUT MY FOOT IS ONE THE GAS PEDDLE. HAS HAPPENED NUMEROUS TIMES BOTH ISSUES.

  21. Steering, Jul 1, 2020

    I WAS DRIVING HOME IN A RESIDENTIAL NEIGHBORHOOD. MY POWER STEERING UNEXPECTEDLY CUT OUT AND THE CHECK ENGINE, POWER STEERING AND TRACTION CONTROL LIGHT CAME ON SIMULTANEOUSLY. BECAUSE I COULD NOT CONTROL THE CAR WITH THE UNEXPECTED LOSS OF POWER STEERING I DROVE OFF THE ROAD UNTIL I COULD BRAKE. THE VEHICLE WAS IN MOTION AS THIS OCCURRED AND GOING FORWARD AT A LOW RATE OF SPEED. THE ERROR APPEARS TO BE AROUND THE ELECTRONIC STEERING ASSIST SYSTEM. BROUGHT TO GARAGE NEXT MORNING VIA TOW TRUCK. CAR WAS BEHAVING NORMALLY. ALL WARNING LIGHTS OFF AND STEERING FUNCTIONAL. SHOP CHECKED GROUNDS, POWER AND A WIRING HARNESS AND COULD NOT FIND THE CAUSE FOR THE STEERING TO CUT OUT LIKE IT DID AS THEY COULD NOT REPLICATE THE ISSUE. THERE WERE MULTIPLE ERROR CODES IN THE SYSTEM REGARDING LOSS OF COMMUNICATION WITH THE ELECTRONIC STEERING ASSIST MODULE. DUE TO THE RANDOM NATURE OF THIS INCIDENT AND THE INCONCLUSIVE DIAGNOSTICS I AM VERY CONCERNED THAT THIS CAN AND WILL HAPPEN AGAIN AND COULD CAUSE A MUCH MORE SEVERE ACCIDENT IF I'M GOING HIGHWAY SPEEDS WHEN THE STEERING CUTS OUT OR DRIVING IN WINTER WEATHER.

  22. Electrical system, Engine, Jun 26, 2020

    FIRST THIS JEEP USES OIL FAST. I HAVE TO PUT OIL IN THE CAR WAY BEFORE IT'S DUE TO BE CH AGED. THE CAR WILL STALL AND STOP AND HAVE NO POWER. IT HAS SHUT OFF ON ME IN THE MIDDLE OF A BUSY HWY AND WOULD NOT GO. I HAD TO CUT IT OFF AND BACK ON IT WOULD GO ABOUT 500 FEEL AND DO IT AGAIN. NOW THIS JEEP HAS LEFT ME STRANDED A FEW TIMES. IT JUST WOULD NOT CRANK. REPLACED BATTERY IN KEY FOB AND STILL NOTHING. THE CAR WILL RANDOMLY SHUT DOWN AND FLASH CODES. IT TOLD ME TO SERVICE TRANSMISSION ABOUT 54000 MILES AND WOULDN'T GO. BROUGHT IT TO A DEALERSHIP AND THEY UPDATED IT BUT THOSE PROBLEMS ONLY FIXED IT FOR A FEW MONTHS. *TR

  23. Other or unspecified, Jun 23, 2020

    WHILE DRIVING, SERVICE SHIFTER LIGHT CAME ON DASH DISPLAY AND ALL GEAR LIGHTS LIT UP RED. *TR

  24. Other or unspecified, Jun 22, 2020

    TRANSMISSION IS SQUEALING AS I DRIVE DOWN THE ROAD. MANY TIMES WHEN I PUT IT IN DRIVE IT DOESN'T WANT TO GO. I HAVE ALSO EXPERIENCED THIS AT TRAFFIC LIGHT STOPS. THE VEHICLE WILL BE IN DRIVE AND WHEN I PRESS ON THE GAS TO GO IT JERKS. THIS IS A SAFETY HAZZARD BECAUSE I DON'T KNOW IF THERE IS GOING TO BE A TIME WHERE IS WILL NOT RESPOND AND STRANDS ME. *TR

  25. Power train, Electrical system, Other or unspecified, Jun 22, 2020

    SERVICE SHIFTER LIGHT COMES ON FOR THE PAST YEAR. HAD IN 6 MONTHS AGO AND THEY TOLD ME IT JUST NEEDED A "SOFTWARE UPDATE". NOW 6 MONTHS LATER THEY SAY IT NEED A NEW SHIFTER AN WIRE HARNESS FOR $500. THIS SHOULD HAVE BEEN DONE ORIGINALLY SINCE IT'S THE SAME ISSUE AND NOW NOT UNDER WARRANTY. INTERNET HAS MANY COMPLAINTS FROM THIS KNOWN ISSUE. *TR