2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints
1,406 reports, newest first.
Power train, Vehicle speed control, Engine, Jun 20, 2020
CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY, COULDN'T DO ANYTHING, NOT EVEN PUT IT INTO PARK. WAS GOING 70MPH. *TR
Vehicle speed control, Engine, Jun 20, 2020
MY 2016 JEEP CHEROKEE LATITUDE 4 X 4 OVERHEATED BURSTING 2 COOLING HEATER HOSES, DRAINED OUT ALL THE ANTIFREEZE COOLANT. MECHANIC HOPES THAT HEAD GASKET WILL BE THE ONLY DAMAGE OTHERWISE CAN RUIN THE ENGINE AND THAT WILL CAUSE A ENGINE REPLACEMENT WHICH WILL BE A VERY HIGH COST. *TR
Power train, Other or unspecified, Jun 18, 2020
SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THIS HAS BEEN ONGOING WHERE THE LIGHTS GO OFF AND COME BACK ON ABRUPTLY. I HAVE PULLED OVER TURN THE VEHICLE OFF AND WAIT A FEW MINUTES AND THE SERVICE SHIFTER NOTIFICATION IS CLEARED, AND DOES NOT COME BACK ON FOR A EXTENDED TIME OF 3-4 DAYS THEN COMES BACK ON. *TR
Power train, Jun 18, 2020
DRIVING ON A BUSY FOUR LANE WITH HEAVY TRUCK TRAFFIC THE ENGINE LIGHT GOES ON AND THE DISPLAY STATES SERVICE TRANSMISSION. YOU CAN PUSH THE ACCELERATOR CLEAR TO THE FLOOR AND THE CAR CREEPS NOT MORE THAN 25 TO 30 MILES AN HOUR IF IT IS LEVEL, IT JUST DROPS OFF! YOU CAN'T PULL A HILL. IT IS LIKE GETTING RUN OVER. CARS AND TRUCKS ARE ALL OVER YOU! ACCIDENT WAITING TO HAPPEN. WE PULLED OFF THE ROAD AND TURN THE VEHICLE OFF THEN START IT AGAIN. IT OPERATES AGAIN, BUT THE ENGINE LIGHT STAYS ON. WE WERE TOLD BY THE OWNER OF A TRANSMISSION SHOP THAT IT SEEMS LIKE A SOFTWARE PROGRAMMING ISSUE. WE CALLED JEEP AND WERE TOLD TO SUBMIT OUR VIN TO SEE IF THERE IS RECALL. THERE ISN'T A CURRENT RECALL FOR OUR VIN. THIS IS A SERIOUS SAFETY ISSUE!! WE LOOKED ON LINE AND FOUND AN ARTICLE ON A SITE CALLED CARSCOOPS.COM THAT THERE IS A RECALL FOR WHAT APPEARS TO BE THE IDENTICAL PROBLEM THAT WE EXPERIENCED. FOR 2014-17 CHEROKEES LIKE OURS. PLEASE HELP. WE DON'T HAVE THE FINANCES FOR A LARGE TRANSMISSION REPAIR. THE VEHICLE IS OUT OF WARRANTY AND DANGEROUS, IT IS A 2016 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Electrical system, Other or unspecified, Jun 18, 2020
OVER THE COURSE OF A YEAR, MY BATTERY HAS DIED (OCT), MY HARSH COLD START NEEDED REPLACEMENT (NOV), MY RADIO COMPLETELY DIED AND COULD NOT BE UPDATED (DEC) AND RECENTLY WITHIN THE PAST TWO MONTHS AND BY FAR THE MOST CONCERNING IS THAT MY JEEP WILL COMPLETELY SHUT OFF WHILE SITTING AT A RED LIGHT OR STOPPING FOR ONLY A MINUTE. THIS IS NOT SUE RO LOW OIL OR ANYTHING OF MY OWN DOING. IT WILL TELL ME TO SHIFT INTO PARK AND THEN INTO GEAR. YESTERDAY WAS THE MOST CONCERNING AS IT COMPLETELY SHUT DOWN WHILE I WAS IN MOTION AND NOTHING WORKING, STEERING, LIGHTS NOTHING AT ALL ON THE VEHICLE FUNCTIONED. I WAS ABLE TO PUT IT IN PARK BUT MY KEYS WOULDN'T EVEN BE RELEASED FROM THE IGNITION. I HAD IT TOWED TO A DEALER WHO THEN STATED THEY CAN'T FIND A CODE FOR A DIAGNOSTIC, THE OIL IS PERFECTLY FINE AND THAT THEY CAN'T DO ANYTHING BC IT COULD BE ANYTHING. I HAVE NO DOUBT THIS IS ELECTRICAL IN SOME WAY AND A MANUFACTURER DEFECT OF SOME KIND AS I HAVE FOUND 100S OF OTHER COMPLAINTS OF THE SAME CAR AND SAME ENGINE TYPE. IT IS DANGEROUS THAT THE MANUFACTURER IS NOT PUTTING A RECALL ON WHATEVER IS GOING ON OR AT LEAST TRYING TO FIX THE PROBLEM. IT SEEMS ALL JEEPS ARE KNOWN FOR THEIR ELECTRICAL PROBLEMS. I DO NOT HAVE THE ABILITY TO TRADE THIS CAR IN OR GET ANOTHER ONE WITH MY FINANCIAL SITUATION AND MY ENTIRE BUSINESS IS RUN OFF OF ME DRIVING. I COULD'VE BEEN KILLED AS IT DIED IN THE MIDDLE OF THE ROAD IN A BLIND CURVE WHERE PEOPLE FLY THROUGH AT OVER 55 MPH. I HAD TO HAVE AN OFFICER COME AND SIT BEHIND ME I WAS SO SCARED AS THE CAR WOULD DO NOTHING AT ALL!!!! I HOPE IF THIS IS HAPPENING TO OTHER PEOPLE THAT THEIR FAMILY IS AWARE OF THE ISSUES AND KNOWS TO SUE CHRYSLER FOR EVERYTHING WHEN AN ACCIDENT RESULTS IN SOMEONE'S DEATH!!! *TR
Power train, Jun 16, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE INSTRUMENT PANEL DISPLAYED A MESSAGE TO PLACE GEAR SHIFTER IN PROPER GEAR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER JEEP DODGE RAM (19616 NORTHWEST FWY, HOUSTON, TX 77065) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE PICKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 23,000. *LN*JB
Power train, Electrical system, Other or unspecified, Jun 11, 2020
'SERVICE SHIFTER' IS DISPLAYED, MEANING I CANNOT USE ANY OF THE IN VEHICLE CONTROLS OR USE THE MANUAL TRANSMISSION FEATURE OR SEE WHAT GEAR I AM IN. IT'S AN AUTOMATIC BUT HAS THE MANUAL OPTION. I'VE SEEN HUNDREDS OF OTHER PEOPLE EFFECTED BY THIS, NEEDS TO BE A RECALL ASAP OR GROUNDS FOR A CLASS ACTION IF NO ACTION IS TAKEN. *TR
Power train, Jun 10, 2020, crash
THIS JEEP HAS BEEN NOTHING BUT PROBLEMS. WHEN WE WERE IN AN ACCIDENT I DIDN'T THINK THAT IT COULD BE DUE TO THE LACK OF ACCELERATION AND POOR TRANSMISSION OPERATION. AS THE LAST 2 YEARS HAVE GONE SINCE THE ACCIDENT, IT IS OBVIOUS THAT THE ACCIDENT WAS A CLEAR RESULT TO THE POWERTRAIN FAILING. WHEN PRESSING ON THE ACCELERATOR THE VEHICLE WILL HESITATE OR COUGH BEFORE IT MOVES. ONCE IT DOES THE RPMS SHOOT TO HIGH. WHEN DRIVING IN TRAFFIC THE CAR SHAKES AS IT STAYS IN GEAR TO LONG, OR DOESN'T SHIFT TO THE PROPER GEAR AT THE PROPER TIME MAKING THE RIDE VERY WHIP LASH LIKE. ASIDE FROM THAT THE VEHICLE BURNS OIL SO FAST I CHANGE THE OIL EVERY 2000 MILES. THE VEHICLE CURRENTLY HAS 39K MILES AND I CAN NOT WAIT TO GET RID OF THIS CAR. IT IS UNSAFE AND A TRUE EXAMPLE WHY I NEVER LIKED JEEP/CHRYSLER IN THE FIRST PLACE. I'LL NEVER BUY ANOTHER MOPAR BRAND AGAIN. *TR
Power train, Jun 9, 2020
WHILE DRIVING MY CHECK ENGINE LIGHT CAME ON AND I GOT A "SERVICE TRANSMISSION" MESSAGE. I WENT AND HAD IT DIAGNOSED AT AUTOZONE. IT CAME BACK WITH ERROR CODE P0887- TCM POWER RELAY CONTROL CIRCUIT HIGH. THE LIGHT COMES ON AND GOES OFF BUT I AM NOTICING A DECREASE IN THE ACCELERATION POWER AND AT TIMES THE VEHICLE ACTS AS IF IT IS IN NEUTRAL, I HAD TO PUT THE VEHICLE IN PARK AND THEN DRIVE AND IT SLOWLY STARTED DRIVING. *TR
Engine, Jun 5, 2020
I JUST BOUGHT THE CAR A FEW MONTHS AGO, THE ENGINE KEPT STALLING WILL DRIVING. THE OIL WAS BONE DRY! *TR
Power train, Other or unspecified, May 31, 2020
EVERYTHING IS FINE EXCEPT WHEN MY CAR WILL NOT GO INTO REVERSE THEN IT SAY SHIFT TO P TRANSMISSION PROBLEMS. PLEASE NOTE I JUST BOUGHT THIS CAR USED.
Power train, Electrical system, Air bags, May 29, 2020
WHILE DRIVING MY VEHICLE TUES.5/26/2020,WE WERE APPROACHING A STOPLIGHT,WHEN I ACCELERATED TRANSMISSION ACT LIKE IT WAS IN NEUTRAL,SO I LOOKED AND IT WASN'T IT SLOWLY ACCELERATED AND AS WE CONTINUED THE DASH WENT DARK,WHEN IT CAME BACK,THE ENGINE LIGHT WAS ON AND HAD ERROR CODE STATING AIRBAG NEEDED UPDATE.I GOT HOME AND TRIED CHECKING TRANSMISSION AND NOTICED,A COMPUTER INSTEAD OF STICK SO I RESEARCH PROBLEM AND FOUND RECALLS ON YEAR AND TYPE VEHICLE.WHEN I CALLED TO CHECK AND DESCRIBE MY SYMPTOMS I WAS TOLD MY VEHICLE WASNT ON RECALL.I WAS WONDERING HOW EXACT YEAR,MAKE,AND MODEL OF VEHICLE ON RECALL,BUT EVEN THOUGH MINE IS EXPERIENCING THE EXACT SYMPTOMS AS DESCRIBED IN RECALL!! *TR
Power train, May 29, 2020
WHILE DRIVING AN ALERT ON THE DASH SAID TO SERVICE SHIFTER AND ALL THE LIGHTS BY THE SHIFTER ITSELF ILLUMINATED. I IMMEDIATELY PULLED OVER AND RESTARTED THE CAR AND THE WARNING WENT AWAY. *TR
Other or unspecified, May 27, 2020
WHEN MAKING A LEFT TURN FROM A STOP POSITION HEARING A HUMMING NOISE COMING FROM THE RIGHT REAR OF THE VEHICLE AND AS SOON AS I TURN BACK TO THE RIGHT TO STRAIGHTEN UP IT GOES AWAY,,VEHICLE ONLY HAS 19K. *TR
Electrical system, Other or unspecified, Electronic stability control (ESC), May 20, 2020
MY DASH IS DISPLAYING 'SERVICE SHIFTER' AND MY LIGHTS BY MY SHIFTER ARE ALL LIT UP BESIDE THE REVERSE. IT BEGAN DOING IT ONLY IN REVERSE BUT NOW, 9 MONTHS LATER, IS DOING IT AT ANY GIVEN POINT. I DID A SCAN ON IT AND IT SAYS HAS TO DO WITH THE 'TRANSMISSION CONTROL MODULE' AND 'ELECTRONIC CONTROL MODULE'. *TR
Power train, Electrical system, Air bags, May 17, 2020
VEHICLE SHIF TO PARK WHILE DRIVING. ALL ELECTRICAL INDICATOR ON. VEHICLE CURRENTLY AT HUDSON VALLEY DODGE JEEP IN NEWBURGH NY. THIS VEHICLE HAS BEEN THERE MORE THAN 2 MONTH WITH ALL SPECIALIST AND THEY CANT RESOLVE THE ISSUE ITS NOT SAFE. CONTACT HQ FOR CHRYSLER JOHN THE CASE WORKER 8002479753 EXT305012. PLEASE RESEARCH BEFORE SOMEONE GET KILL, THEY ARE CASE BEING REPORTED ON YOUTUBE WITH THE SAME ISSUE. CAR WAS TOOL SAME DAY THEY CLAIM ISSUE WAS RESOLVE THE CAR WAS TOLL BACK WITH GEAR ENGAGE ON DRIVE WITH INDICATOR ON PARK. PLEASE CONTACT US AT (917)517-0921
Other or unspecified, May 16, 2020
ENGINE KEEPS SHUTTING OFF EVERYTIME I MAKE A SHARP RIGHT TURN. *TR
Other or unspecified, May 12, 2020
THE CAR HAS SHUT OFF 2 TIMES WHILE DRIVING. CURRENTLY THE CAR WILL NOT START AND NOT SURE WHAT THE ISSUE IS. HAVE TAKEN BACK TO DEALERSHIP TWICE ONLY TOLD ME THERE IS NOTHING WRONG WITH THE CAR. *TR
Other or unspecified, May 11, 2020
AT RANDOM TIMES I WILL GET AN ERROR ON MY DASH BOARD WHERE THE ELECTRIC SPEEDOMETER SHOWS AND IT SAYS "SERVICE SHIFTER". ALSO, ALL THE LIGHTS ON THE SHIFTER (P,R,D, ETC) TURN ON IN RED. I WILL NOT GO AWAY BY PRESSING THE OK BUTTON. IT WAS NOT HAPPENING A WHOLE LOT, JUST FROM TIME TO TIME, BUT LATELY LIKE THE PAST WEEK OR SO IT HAS BEEN TURNING ON MORE AND USUALLY GOES AWAY IF I TURN THE VEHICLE OFF, TAKE OUT THE KEY AND THEN TURN IT BACK ON. THIS SEEMS TO HAPPEN AT ANY GIVEN TIME, WHETHER THE VEHICLE IS IN MOTION OR NOT. THE LATEST WAS YESTERDAY, I HAVE NOT DRIVEN IT TODAY. *TR
Power train, May 8, 2020
WHILE DRIVING 65-70MPH CHECK ENGINE LIGHT CAME ON CAR STARTED TO LOSS POWER AND COULD NOT ACCELERATE. WHEN WE CAME TO A STOP HARD CAR ACCELERATED SLOWLY. WE TURNED OFF CAR FOR A WHILE AND RESTARTED IT ACCELERATION CAME BACK BUT CHECK LITE ON. NEXT DAY NO LITE AND CAR WAS FINE TOOK IT IN AND DEALERSHIP RAN A QUICK TEST COULDN'T FIND ANYTHING. IT HAPPENED AGAIN 4 DAYS LATER AFTER DRIVING 3 HRS AT 65 MPH AND THE NEXT DAY IT WAS FINE. *TR
Power train, May 7, 2020
GEARS ARE CLUNKING WHEN BEING SHIFTED FROM ANY GEAR. *TR
Vehicle speed control, May 6, 2020
AS I'M DRIVING, A DASH WARNING LIGHT COMES ON THAT SAYS 'SERVICE SHIFTER' AND ALL THE LIGHTS INDICATING WHAT GEAR I'M IN COME ON. THIS HAS HAPPENED TWICE IN THE PAST WEEK AND I'VE BEFORE ABOUT THREE MONTHS AGO, TWICE ON A CITY STREET (45MPH) AND ONCE ON A HIGHWAY (65MPH). EACH TIME THE CAR HAS TO BE TURNED OFF AND RESTARTED TO CLEAR THE MESSAGE. *TR
Other or unspecified, May 4, 2020
WHENEVER ENROUTE THE CAR BATTERY OR WHATEVER THE ISSUE MAY BE ELECTICALLY WOULD COMPLETELY SHUT OFF LOCKING THE STEERING WHEEL, RENDERING THE VEHICLE DEAD. EVEN WITH TURNING OFF THE CAR AND STARTING IT, THE PROCESS TAKES THREE TO FOUR TRIES. ITLL HAPPEN RANDOMLY SOMETIMES AT LIGHT INTERSECTIONS, MAKING TURNS, EVEN ON THE HIGHWAY. ITS BEEN HAPPENING FOR THE PAST 4 MONTHS EVEN AFTER OIL CHANGE AND TWO BATTERY EXCHANGES. TODAY IT HAPPENED AGAIN, TWICE, ONCE GOING THROUGH A LIGHT DYING IN THE MIDDLE OF THE INTERSECTION, AND THE SECOND WAS PASSING ON THE OVERPASS. THERE HASNT BEEN ANY ACCIDENTS OR INJURIES YET BUT THERE HAS BEEN A VAST AMOUNT OF CLOSE CALLS.
Power train, Electrical system, May 3, 2020
WHILE DRIVING IN TRAFFIC SUDDENLY LOST POWER. LIGHT ON DASHBOARD INDICATED SOMETHING WITH TRANSMISSION. DEALER INSPECTED AND SAID NOTHING WAS WRONG MECHANICALLY. IT NEEDED A SOFTWARE UPDATE. WE WERE LUCKY TO HAVE NOT BEEN REAR ENDED. IF NOTHING WAS WRONG MECHANICALLY, IT SHOULD NOT HAVE LOST POWER. A NOTIFICATION WOULD HAVE BEEN MORE SUITABLE. CARCOMPLAINTS WEBSITE HAS 50 SIMILAR COMPLAINTS ABOUT 2016 CHEROKEE DYING OR LOSING POWER FOR NO OTHER REASON THAN THE COMPUTER. EVERYONE OF THEM STATES HOW DANGEROUS THIS IS WHILE IN TRAFFIC.
Power train, Electrical system, May 1, 2020
PURCHASED MY 2016 JEEP CHEROKEE IN FEBRUARY OF 2017 BRAND NEW WITH 3 MILES. IT NOW HAS 71,000 MILES, WHEN COMING TO A STOP, CAR WILL SHUT OFF AND A MESSAGE READS ACROSS THE SCREEN "SHIFT TO P THEN DESIRED GEAR" I TURN THE CAR OFF AND RESTART AND THE ENGINE HESITATES TO START BUT AFTER A MINUTE OR SO IT RESTARTS. I TURN A CORNER AND SHUTS OFF AGAIN WITH MESSAGE "BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED" TOLD THIS IS DUE TO OIL BEING VERY LOW WITH AN OIL CHANGE IT SHOW SOLVE THE SHUT OFF PROBLEM. IT'S AT DEALERSHIP NOW JUST WAITING BECAUSE THEY HAVE TO PERFORM A DIAGNOSTIC TEST DUE TO ANOTHER PROBLEM I'M HAVING WITH HARD SHIFTS, LUNGING, AND REPEATED ILLUMINATION OF DASHBOARD AND RADIO LIGHTS SHUTTING OFF. TOLD IT POSSIBLY NEEDS A SYSTEM UPDATE. WITH THAT BEING SAID I'M TOLD I HAVE TO PAY FOR A DIAGNOSTIC TEST AND SYSTEM UPDATE BECAUSE MY WARRANTY HAS EXPIRED HOWEVER I READ IT HAPPEN PRIOR TO 2016. WHY SHOULD I HAVE TO PAY FOR THIS IF IT HAPPENED AFTER MY WARRANTY? ALSO A/C IS NOT WORKING ALL THE TIME. IT WILL SHUT OFF AND THEN AT TIMES WHEN I TURN A CORNER IT WILL SHOOT BACK ON. HAS SOMETHING TO DUE WITH A/C BLOWER. I'VE LITERALLY HAD THIS JEEP 3 YEARS I HAVE NEVER EVER HAD THIS MANY PROBLEMS WITH OTHER VEHICLES, NEW OR USED AS I'VE HAD WITH THIS ONE.