2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Electrical system, Engine, Oct 3, 2020
CAR STALLS WHILE WHILE IDLING. CAR HAS TO BE PUT BACK INTO PARK AND IT TAKES A FEW TRIES BEFORE THE ENGINE STARTS AGAIN. DEALER INSPECTED THE ELECTRICAL SYSTEM AND REPLACED THE BATTERY 3 MONTHS AGO.
Power train, Oct 2, 2020
I'M NOT SURE IF I PICKED THE CORRECT CATEGORY. BUT BASICALLY SOMETIME WHEN I STOP MY VEHICLE SHUTS OFF. IT HAS HAPPENED A FEW TIMES NOW. MY CAR NO LONGER DOES THE THING WHEN IT TURNS THE ENGINE OFF TO SAVE FUEL. MY VEHICLE ALSO STARTS SO SOMETIMES, LIKE IT'S HAVING PROBLEMS WITH THE ENGINE TURNING OVER.
Vehicle speed control, Oct 2, 2020
TL* THE CONTACT LEASED A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. ADDITIONALLY, WHILE STOPPED OR ACCELERATING, THE VEHICLE HESITATED TO RESPOND AND IS ONGOING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO RON LEWIS AUTOMOTIVE GROUP (600 CLAIRTON BLVD, PITTSBURGH, PA 15236, (412) 655-7500) WHERE THE CONTACT WAS INFORMED THE VEHICLE WORKED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,500.*DT*JB
Steering, Electrical system, Other or unspecified, Oct 1, 2020
6 TIMES IN THE LAST WEEK, MY CAR HAS SHUT OFF MID DRIVE. AS I AM DRIVING, MY CAR WILL DING, MY BATTERY LIGHT WILL FLASH ON AND THEN MY CAR WILL COMPLETELY SHUT DOWN WITHIN 3-5 SECONDS. I WILL HAVE TO TURN MY KEY TO OFF, WAIT A MINUTE AND RESTART. I WILL HAVE TO PUMP THE GAS PEDAL AND MY CAR WILL SPUTTER BEFORE IT TURNS OVER AND STARTS BACK UP. UNDER NORMAL CIRCUMSTANCES, I DO NOT HAVE ANY ENGINE LIGHTS DISPLAYED ON MY SCREEN FOR ATTENTION AND EVERYTHING RUNS SMOOTHLY. I HAVE ALSO CHECKED MY BATTERY ON THE SCREEN DISPLAY AS I DRIVE AND IT IS ALWAYS BETWEEN 14.2-14.4V. DURING THESE SHUTS, MY CAR IS GOING UNDER 30 MILES PER HOUR, BUT HAS HAPPENED AS I AM TURNING AND GOING STRAIGHT. MOST RECENTLY (THIS MORNING), I WAS DRIVING STRAIGHT (HAD JUST PULLED OUT OF MY PARKING SPOT AT MY APARTMENT) AND MY BATTERY LIGHT TURNED ON AND MY CAR LOCKED. THE STEERING WHEEL AND PEDALS WERE UNUSABLE, BUT MY ENGINE REMAINED ON. I CHECKED MY BATTERY DURING THIS AND IT SAYS IT WAS AT 12.2V. I HAD TO SHUT MY CAR OFF, PUMP THE GAS TO TURN THE ENGINE OVER AND MY BATTERY DISPLAYED AS BACK AT 14.4V. THIS HAPPENED 3 MORE TIMES BEFORE I WAS OUT OF MY APARTMENT COMPLEX (EVERY 50 FEET OR SO) AND I TURNED AROUND AND PARKED AGAIN. I HAD MY CAR HOOKED UP TO DIAGNOSTICS MACHINE AFTER IT BEGAN THE FIRST SHUT DOWNS, BUT IT RETURNED WITH NO ERROR CODES AND MY BATTERY TESTED FINE AND ALL THE WIRES WERE SECURE. I CALLED MY JEEP DEALERSHIP AND THEY STATED I AM OUTSIDE MY WARRANTY (BY 800 MILES), SO I WOULD HAVE TO PAY FOR THE FIX. THIS IS CLEARLY A DEFECT WITH MY CAR. I CAN SEE THROUGH ONLINE RESEARCH THAT MANY OTHER JEEP CHEROKEE OWNERS ARE HAVING THESE EXACT ISSUES AND JEEP IS GIVING THEM THE RUNAROUND. I ALSO SEE THERE ARE SOME RECALLS FOR JEEP PERTINENT TO THIS CONCERN, HOWEVER MY PARTICULAR CAR IS NOT INCLUDED. THIS IS VERY DANGEROUS AS MY SON WAS IN MY CAR FOR ALL OCCURRENCES + I HAVE A 30 MIN COMMUTE.
Fuel/propulsion system, Sep 24, 2020
BACKING OUT OF GARAGE GASOLINE WAS COMING OUT OF THE ENGINE COMPARTMENT AND FALLING ONTO THE DRIVEWAY. WHEN THE ENGINE WAS TURNED OFF THE GAS STOPPED COMING OUT. TURNED THE ENGINE BACK ON AND GAS STARTED COMING OUT AGAIN SO I PARKED IT IN THE YARD. I CALLED THE DEALER AND THEY HAD IT TOWED TO THEIR PLACE. THEY TOLD ME THE FUEL LINE WAS DISCONNECTED AT THE FUEL PRESSURE SENSOR. THEY STATED THAT YOU CAN'T REMOVE THIS WITHOUT A SPECIAL TOOL AND IT WAS PROBABLY NOT FULLY LOCKED IN WHEN MADE AND OVER TIME CAME LOOSE. BRAD AT CROWN JEEP IN CLEVELAND, TN. THAT'S ALSO WHERE I PURCHASED IT FROM.
Other or unspecified, Sep 23, 2020
WHILE DRIVING EAST ON INTERSTATE 70, I HAD A BLOWOUT. AFTER LOOKING AT THE REMAINING TIRES, IT SEEMED THAT THEY WERE ALL PRETTY WORN - IF THEY HAVE THE MINIMUM 2/32 TREAD REMAINING, THEY BARELY DO. I FEEL THAT A PROPER SAFETY INSPECTION WAS COMPLETED BEFORE ENTERPRISE CAR RENTAL ON 37TH STREET NORTH IN WICHITA, KANSAS SENT ME AWAY IN THE VEHICLE.
Steering, Electrical system, Engine, Sep 23, 2020
ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE HAS STALLED OUT OR DIED. EITHER WHILE DRIVING AT LOW SPEEDS OR TURNING LEFT/RIGHT THE SAME THING HAPPENS. WITHOUT NOTICE, LIGHT INDICATORS FOR BATTERY, AUTOMATIC START, AND NOW ENGINE POPS ON WHILE THE STEERING LOCKS UP AS THE JEEP STALLS. I'VE TAKEN IT TO THE DEALERSHIP TWICE ONLY FOR THEM TO SAY THERE AREN'T ANY ACTIVE RECALLS FOR MY JEEP AND THAT THEY DON'T KNOW WHAT IS THE CAUSE FOR THE VEHICLE TO STALL WHILE DRIVING. I SERVICE MY VEHICLE REGULARLY AND KEEP UP WITH THE MAINTENANCE. I PURCHASED THIS VEHICLE IN AUGUST OF 2018 ON ONLY HAVE 34,588 MILES. THIS MAKES NO SENSE AND I FEAR THAT MY AND THE PASSENGERS IN MY JEEP LIVES ARE AT RISK FROM THE MALFUNCTIONS OF THIS JEEP ENGINE SYSTEM. THE MANUFACTURE HAS BEEN NO HELP FOR THE NUMEROUS CUSTOMER COMPLAINTS THAT ARE HAVING THE SAME PROBLEMS. I JUST WISH THEY COULD ACTUALLY FIX IT SO I CAN HAVE SOME PIECE OF MIND!
Electrical system, Vehicle speed control, Engine, Sep 23, 2020
THE JEEP STARTED STALLING WHEN IN MOTION/ DRIVING ABOUT A MONTH AGO, IT USUALLY HAPPENED WHEN BRAKING TO STOP AND THE JEEP WILL NOT TURN BACK ON. IT TAKES ABOUT THREE TIMES TO TURN OVER AND START BACK UP. YESTERDAY WHILE DRIVING ON A BUSIER ROAD THE JEEP STARTED THROWING ERRORS STAYING SYSTEMS WERE NOT WORKING, THE CHECK ENGINE LIGHT CAME ON AND THEN WHEN I TRIED TO DRIVE IT THROUGH THE STOP LIGHT THE VEHICLE WOULD NOT SHIFT OR ACCELERATE. I GOT IT PULLED OVER IN A GAS STATION PARKING LOT AND TURNED THE VEHICLE OFF. THE VEHICLE WOULD NOT TURN OVER THE FIRST COUPLE OF TIMES AND THEN IT FINALLY DID. NOT WHEN I TRY TO REMOTE START THE VEHICLE IT WILL NOT STAY RUNNING. EVERY TIME I HAVE HAD THIS HAPPEN I HAVE BEEN DRIVING ON A CITY STREET AND I AM LUCKY I HAVE NOT BEEN IN AN ACCIDENT AS NOTHING WORKS NOT EVEN MY HAZARD LIGHTS. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE ANYMORE. WHEN THE ELECTRIC ISSUE HAPPENED YESTERDAY THERE WAS A RED FLASHING LIGHTENING BOLT ON THE DASH AND THE TRACTION CONTROL LIGHT WAS ALSO FLASHING WHEN IT WAS TELLING ME CERTAIN SYSTEMS WERE NOT WOKING. I TRIED TO GET A PICTURE BUT IT DID NOT TAKE. I AM CURRENT IN CANADA AT COLLEGE AND WITH THE BORDERS BEING CLOSED I CAN NOT JUST DRIVE TO NY TO GET IT LOOKED AT. I TRIED TO CALL A JEEP DEALER HERE BUT NOW ONE WILL RETURN MY CALLS
Electrical system, Service brakes, Engine, Sep 23, 2020
I SUSPECT THAT SOMEONE IS TAKING OVER MY CAR USING THE OBD2 PORT. I WAS AT AN APPOINTMENT ON MONDAY AND AROUND 7:00 PM I HEARD MY CAR LOCKED AND I HAD MY CAR ALREADY LOCKED. WHEN I RETURNED TO THE CAR, THE CAR RADIO SCREEN WAS JUMBLED UP AND THE CAR BEGAN TO SHAKE AFTER U TURNED ON THE CAR. I HAD TO TURN THE CAR OFF AGAIN IN ORDER TO REMOVE THE SCRAMBLED ICONS ON THE SCREEN. THIS HAS HAPPENED BEFORE SINCE WORKING AT CATALENT IN HARMANS MD. I HAD A COUPLE OF PHONE CALLS THAT OCCURRED PRIOR TO THE INCIDENT HAPPENING WHICH WAS ABOUT 10 MINUTES PRIOR TO MY CAR LOCKING OR THE INDICATION OF IT LOCKING WHEN THE HORN WENT OFF TWICE. MY CAR WAS PARKED RIGHT IN FRONT OF THE BUILDING LOCATED IN ROSEDALE MARYLAND, 8767 PHILADELPHIA RD SUITE C, ZIP CODE 21237. THE CAR HAS BEEN FEELING WEIRD EVER SINCE WHILE DRIVING. WHEN WORKING AT CATALENT, I HAVE 3 POLICE REPORTS OF PEOPLE WHO HAD GOTTEN INTO MY CAR ON MULTIPLE ACCOUNTS EVEN BREAKING ITEMS IN MY CAR. THIS HAS NEVER HAPPENED UNTIL I STARTED WORKING WITH THIS JOB. I AM NO LONGER WORKING THERE NOW DUE TO HOSTILE WORKING CONDITIONS AND WAS FIRED DUE TO HAVING NEGATIVE TIME. IN WHICH THOSE TIMES REQUIRED ME TO HAVE MY VEHICLE REPAIRED AND DOCTOR'S APPOINTMENTS THAT I UTILIZED PTO TIME AND WAS APPROVED BY THE SUPERVISOR. I HAVE A LAWYER SPEAKING WITH CATALENT LAWYER AS WELL AS EEOC CASES AND A WORKER'S COMPENSATION CASE DUE TO A WORKER ALLOWING A METAL 10 FOOT LADDER FALL ON MY BACK AND I WAS TOLD TO COMPLETE A NEAR MISS REPORT. I WAS OUT FOR A MONTH AND UPON MY RETURN, I OF COURSE HAD A VEHICLE ISSUE AND TOLD MY SUPERVISOR WHEN I WOULD RETURN. I TOLD HIM THAT A I WOULD RERUN ON WEDNESDAY AND WAS FIRED ON A TUESDAY. THIS HAPPENED ON JULY 27. AND STILL, I SUSPECT THAT THEY ARE STILL FINDING WAYS TO SABOTAGE MY VEHICLE.
Electrical system, Other or unspecified, Engine, Sep 21, 2020
VEHICLES STALLS COMPLETELY AND DOES NOT WANT TO START IT TAKES ABOUT 3 ROUNDS OF SECURITY MODE OF SECONDS BEFORE IT WILL RESTART AGAIN.
Electrical system, Vehicle speed control, Electronic stability control (ESC), Sep 16, 2020
WHOLE STATIONARY, THE JEEP HAS ACTED LIKE IT DIDN'T WANT TO START 4 SEPARATE TIMES, THE CLIMATE CHANGES ITSELF TO GO THE THE FRONT VENT ON HIGH HEAT EVERY TIME THE CAR IS TURNED ON REGARDLESS OF SETTING BEFORE TURNING OFF, AND RADIO TURNS ON AND OFF ON ITS OWN. THE AUX PORT ON THE CONSOLE WILL WORK ONE DAY AND NOT THE NEXT. WHILE DRIVING, THE CRUISE CONTROL HAS STOPPED WORKING TWICE. ALL THIS HAPPENED IN A SPAN OF TWO WEEKS.
Other or unspecified, Sep 15, 2020
WHILE DRIVING, THE CAR SHUT OFF AND HAD TO BE RESTARTED.
Power train, Air bags, Sep 14, 2020, crash
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Other or unspecified, Engine, Sep 14, 2020
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Steering, Power train, Engine, Sep 11, 2020
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Electrical system, Structure, Sep 10, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Electrical system, Engine, Sep 10, 2020
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Power train, Sep 10, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Power train, Engine, Sep 9, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Engine, Sep 9, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND JERKED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (3314 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE OIL NEEDED TO BE CHANGED EVERY 3,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Other or unspecified, Service brakes, Engine, Sep 8, 2020
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Power train, Sep 6, 2020
DRIVING DOWN THE ROAD AND THE AUTOMATIC TRANSMISSION SHIFTS HARD INTO A CERTAIN GEAR, 3RD TO BE EXACT. IT FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT. THEN WHEN I HAVE CRUISE CONTROL ON AND ITS SET AT 70 GOING DOWN A HILL AND THE ENGINE REVS THE RPMS PAST 5 TO SLOW DOWN WHICH IT NEVER DOES UNTIL I USE MY BRAKES TO SHOW DOWN. THE CAR IS IN MOTION, BUT ON 9/5/2020 THE CLUNK SOUND DID IT 4 OR 5 TIMES THAT DAY AND I HAD THE AIR ON. STOPPED IN A PARKING LOT TO THE STORE TO GRAB THINGS, THEN THE CHECK ENGINE LIGHT GOES ON. GET HOME ABOUT 2 MILES AWAY FROM THE STORE AND WENT TO PUT IN REVERSE AND THE CAR WOULDN'T MOVE. THEN PUT IT INTO PARK AND BACK INTO REVERSE THEN IN COULD MOVE THE VEHICLE
Engine, Sep 4, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT NOTICED THE OIL LEVEL WAS LOW. THE CONTACT CALLED LANDERS CHRYSLER DODGE JEEP RAM (315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) AND WAS INFORMED THERE WERE NO RECALLS ASSOCIATED WITH VIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000. INVALID VIN.
Electrical system, Other or unspecified, Engine, Sep 2, 2020
LESS THAN A YEAR INTO THE PURCHASE OF A BRAND NEW 2019 JEEP CHEROKEE, THE AUTO START-STOP FAILED COMPLETELY DURING DAILY RIDES (BEFORE THEN, IT USED TO WORK PERFECTLY -- AT THE RED LIGHT FOR EXAMPLE). TOOK IT TO THE DEALERSHIP SERVICE CENTER WHERE I HAD BOUGHT MY CAR FROM, THEY TOLD ME THE FEATURE FUNCTIONS ON A SEPARATE BATTERY AND THAT THEY COULD DO NOTHING CRAZY BUT MANUALLY (TEMPORARILY) RECHARGE WHATEVER BATTERY THEY WERE REFERRING TO. THE SERVICE MANAGER ALSO CLUELESSLY TOLD ME TO GIVE IT A FEW HOURS AFTER EACH RIDE UNTIL THE BATTERY RESPONSIBLE FOR THE AUTO START-STOP FUNCTIONALITY RECHARGES ITSELF. ALTHOUGH I FOLLOWED THEIR INSTRUCTION, I GOT ZERO RESULT. TODAY AT THE TIME OF WRITING THIS COMPLAINT, IT IS GETTING CLOSE TO TWO YEARS AFTER MY PURCHASE AND THERE OCCURS ANOTHER ANNOYING BUG: THE MAIN BATTERY KEEPS DYING ON ME EVERY TIME I WANT TO START THE CAR. ALSO, THE FRONT DISPLAY SHOWS AN "ENGINE TEMPERATURE HOT" MESSAGE AS THE BATTERY FAILS TO START THE CAR, ALTHOUGH I DO NOT BELIEVE THE MESSAGE IS RELEVANT SINCE MY CAR HAD BEEN SITTING IN A FAIRLY COOL SPOT FOR AT LEAST 10 HOURS - NO REASON FOR ANY PARTS OF IT TO GET HOT WHILE THE ENGINE IS SHUT DOWN.
Electrical system, Engine, Aug 31, 2020
CAR WILL STOP WHEN IN A LOW GEAR. THE VEHICLE WILL TURN OFF AND HAS TO BE PUT BACK INTO PARK, THEN RESTARTED. ALSO THE VEHICLE IS NOW NOT TURNING COMPLETELY OFF WHEN IN PARK. HAVE HAD TO DISCONNECT THE BATTERY TO TURN CAR OFF.