2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Steering, Other or unspecified, Engine, Aug 29, 2020
WHILE MAKE A RIGHT TURN FROM A CITY STREET INTO MY RESIDENTIAL AREA THE VEHICLE TURNED OFF IN MID TURN.
Electrical system, Aug 23, 2020
BACK UP CAMERA FAILS TO WORK WHEN SHIFTED IN REVERSE FROM TIME TO TIME. HAS HAPPENED 6 TIMES SINCE VEHICLE WAS PURCHASED.
Steering, Electrical system, Aug 21, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED WHILE DRIVING. THE CONTACT ALSO STATED THAT THE RACK AND PINION AND STEERING SHAFT ALSO MADE AN ABNORMAL NOISE WHILE DRIVING. THE POWER TRAIN-AUTOMATIC TRANSMISSION, ENGINE, SERVICE BRAKES AND HYDRAULIC, ELECTRONIC SYSTEM WIRING CABLE UNDER HOOD, SEAT, AIR BAGS WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Engine, Aug 17, 2020
ENGINE WILL CONSUME 4-5 QUARTS OF OIL BETWEEN SCHEDULED/PRE PROGRAMMED OIL CHANGES. ALL OIL CHA TEA HAVE BEEN CONDUCTED AS SCHEDULED. ENGINE WILL SHUT DOWN SPONTANEOUSLY DUE TO LOW OIL IF OIL IS NOT CHECKED AT EVERY REFUELING.
Power train, Aug 9, 2020
VEHICLE DOES NOT DOWNSHIFT WHEN SLOWING FOR EXAMPLE A GREEN LIGHT POSSIBLY TURNING RED BUT DOESN'T. ALSO STALLS OUT WHEN DRIVING AND YOU HAVE TO STOP AND PUT IN PARK WAIT ABOUT THREE MINUTES
Wheels, Aug 8, 2020
CONTINENTAL PRO CONTACT TX TIRE-DOT A35L WBJD A18 CONTINUAL AIR LEAKAGE PROBLEM FOR THE PAST 6 MONTHS. 4 TO 5 LBS LOST EACH WEEK. 16,000 MILES ON THE TIRE AND HAD TO REPLACE WITH NO SUPPORT FROM CONTINENTAL DEALER. COULD NOT FIND LEAK AND WOULD NOT AMORTIZE THE COST. CAN THE NHTSA ANALYZE THE TIRE FOR POTENTIAL HAZARDS. I HAVE THIS TIRE IN MY POSSESSION.
Power train, Electrical system, Engine, Aug 6, 2020
AFTER COMING TO A STOP AT AN INTERSECTION WITH A RED LIGHT I WAS AT A COMPLETE STOP AND THE AUTO ENGINE ON/OFF FEATURE ACTIVATED. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE BUT AS SOON AS I APPLIED THE ACCELERATOR THE DISPLAYS, DASH LIGHTS, AND HEADLIGHTS ALL TURNED OFF. THE VEHICLE'S ENGINE ALSO TURNED OFF. THE ELECTRONICS STAYED OFF FOR SEVERAL MORE SECONDS BEFORE COMING BACK ON BUT I COULD NOT START THE VEHICLE FOR NEARLY A MINUTE. WHILE ATTEMPTING TO TURN THE VEHICLE BACK ON I HAD PUT IT IN PARK, HAD MY FOOT ON THE BRAKE, AND HAD HELD THE PUSH TO START BUTTON IN ALL THREE POSITIONS. THE ENGINE DID NOT ATTEMPT TO TURN OVER AT ANY TIME. AFTER APPROXIMATELY 1 MINUTE, I WAS FINALLY ABLE TO START THE VEHICLE AGAIN AND CONTINUE TO MY HOME. ONCE I ARRIVED, I CYCLED THROUGH THE VEHICLE INFORMATION SCREENS. THE BATTERY READ AN OUTPUT OF 13.6 VOLTS. THE VEHICLE ACTED NORMALLY AFTERWARDS AND NO WARNING LIGHTS APPEARED AFTER OR WERE ON BEFORE.
Other or unspecified, Engine, Aug 5, 2020
THE CHEROKEE SUDDENLY AND UNEXPECTEDLY TURNS OFF. LUCKILY WHILE STANDING AT A RED LIGHT. WAS AT THE DEALERSHIP - DROVE SEVERAL MILES WITHOUT FINDING AN ISSUE. TODAY (8-5-2020) IT HAPPENED AGAIN FOR THE THIRD TIME.
Power train, Engine, Aug 3, 2020
WHILE COMING TO A STOP AT A FREEWAY ENTRANCE I SLOWED THEN WHEN I WAS ABLE TO ENTER THE TRAFFIC STREAM I ACCELERATED AND THERE WAS NO ACCELERATION OR WAS SLOWER THAN NORMAL. THIS HAS HAPPENED SEVERAL TIMES. THE CAR ENGINE IN NOT OFF BUT AT IDLE. THIS IS DANGEROUS BECAUSE YOU HAVE TO ACCELERATE RAPIDLY. SOMETIMES ACCELERATION COMES ON ABRUPTLY AFTER 2 SECONDS OF PEDAL BEING PUSHED DOWN
Electrical system, Aug 3, 2020
WHEN DRIVING ON SAME ROADS WITH SIMILAR CLOUD COVER 60% OF THE TIME THE RADIO RECEPTION IS NOT WORKING WELL. CUTS IN AND OUT. THE OTHER 40% OF THE TIME IT WORKS FINE. THE AUDIO COMING FROM A MEDIA SOURCE IS NOT EFFECTED AND NEITHER IS SIRUS RADIO. ONLY FM AND AM STATIONS.
Steering, Aug 3, 2020, crash
I WAS DRIVING VERY SLOWLY, TURNING THE CORNER OF MY STREET WHEN POWER STEERING FAILED, LIGHT SAYING POWER STEERING NEEDS SERVICING CAME ON. I COULDN'T CONTROL THE STEERING, HIT THE CURB, IT TOOK OUT A CHUNK OF THE TIRE AND BENT THE RIM. I BACKED UP AND WITH GREAT DIFFICULTY, DROVE CAR DOWN STREET TRYING TO GET IT IN DRIVEWAY. COULDN'T STEER, PARKED IT IN FRONT OF MY NEIGHBORS HOUSE.
Engine, Aug 2, 2020
ENGINE CONSUMES OIL. THE ENGINE CONSUMES MORE THAN A QUART OF OIL EVERY 1000 TO 1500 MILES, AND WHEN THE OIL IS TOO LOW THE ENGINE SHUTS DOWN. THIS IS VERY DANGEROUS WHEN DRIVING ON THE EXPRESS WAYS OR IN TRAFFIC.
Air bags, Aug 1, 2020
THE AIR BAG LIGHT COMES ON AN D WILL NOT GO OFF. THE LIGHT SAY SERVICE AIR BAG. HAVE TAKEN IT TO A DEALERSHIP TO CHECK THE ISSUE. THEY THOUGHT PINCHED WIRE AND THEY REPAIRED IT; HOWEVER AFTER 2 DAYS THE LIGHT RETURNED. FIRST LIGHT CAME ON 07/19/2020 AND TOOK THE DEALER TO RUN DIAGNOSTIC TEST TO SEE WHAT THE ISSUES 07/29/2020.
Electrical system, Engine, Fuel/propulsion system, Aug 1, 2020
DRIVING ON A LOCAL ROAD I LOST ABILITY TO ACCELERATE. IT SOUNDED LIKE THE ENGINE WAS NO LONGER RUNNING. LUCKILY WAS ABLE TO PULL OVER. AFTER TURNING OFF THE CAR I COULD NOT TURN THE CAR BACK ON.
Electrical system, Engine, Jul 31, 2020
MY CAR IS HAVING AN ISSUE WITH STARTING UP ITS DELAYING AS IF ITS FLOODED. IT DOES IT WITH THE AUTOMATIC START UP AND THE KEY START UP. IT IS PARKED IN MY DRIVEWAY OR IN PARKING LOTS AT A STORE OR WORK. THE RADIATOR FLUID IS ALWAYS SHOWING LOW THERE IS NO CRACKS OR LEAKS SOMETHING IS DEFINITELY WRONG. I CHECK EVERY TIME I DRIVE IT THEN PARK.
Service brakes, Jul 31, 2020
2019 JEEP CHEROKEE 4X4 LATITUDE WITH 15500 MILES..BRAKE PEDAL PULSATING WHEN STOPPING..FRONT ROTORS WARPED BAD..DEALER REPLACED FRONT PADS AND ROTORS
Power train, Jul 30, 2020
WHEN BACKING OUT OF FLAT DRIVEWAY ONTO A DOWNHILL SLOPE THE VEHICLE TRANSMISSION FAILS TO GO INTO DRIVE, SEEMING TO BE HUNG UP IN NEUTRAL FOR 3 MAYBE 4 SECONDS THEN INTO DRIVE. THIS PROBLEM HAS ALSO PRESENTED ITSELF WHEN BACKING OUT OF A PARKING SPACE ON ANY GRADE. TRANSMISSION AND ENGINE WERE FLASHED BY DEALER AT 5200 MILES. NO IMPROVEMENT. MECHANICS AT DEALERSHIP SAID THEY ARE NOT AWARE OF THE PROBLEM. AT 5215 MILES SHE GOING BACK TO SHOP. SAME ISSUE. VEHICLE IS NOT SAFE TO DRIVE!
Steering, Service brakes, Engine, Jul 27, 2020
2019 JEEP CHEROKEE COMPLETELY STALLED WHILE DECELERATING ON THE INTERSTATE. LOST ALL POWER, STEERING, AND BRAKES. WAS ABLE TO RESTART THE VEHICLE AS SOON AS I PUT IT IN PARK. CALLED 3 DIFFERENT JEEP DEALERS WHO TOLD ME THEY CAN'T DIAGNOSE IT UNLESS THE CHECK ENGINE LIGHT IS IN AND THAT I SHOULD CALL BACK IF IT DOES IT AGAIN. THE 4 CYLINDER MODEL HAS A RECALL FOR A SOFTWARE GLITCH FOR THE EXACT SAME ISSUE, BUT MINE IS A V6. I HOPE I LIVE THROUGH REPLICATING THE EXPERIENCE SO I CAN CALL THE DEALER TO BE TOLD THEY CAN'T/WON'T FIGURE OUT WHAT'S WRONG.
Electrical system, Jul 27, 2020
MY VEHICLE STALLS FOR NO REASON AND I'M TERRIFIED TO DRIVE IT
Engine, Jul 26, 2020
VEHICLE RANDOMLY LOSES POWER WHILE DRIVING. ENGINE HAS PLENTY OF OIL. AFTER CAR SHUTS OFF SOMETIMES IT WON'T TURN RIGHT BACK ON. NO ENGINE LIGHTS POP UP INDICATING ISSUE WITH CAR BEFORE OR AFTER. RANDOMLY CAR WILL NOT TURN ON AFTER BEING PARKED EITHER FOR HOURS (AT HOME) OR MINUTES (PARKING LOT) SOMETIMES WILL TURN ON, SOMETIMES NOT AT ALL. PLENTY OF OIL IN CAR. NO ENGINE LIGHTS FLASH BEFORE OR AFTER PROBLEM.
Electrical system, Engine, Jul 26, 2020
WAS DRIVING OUR 2019 JEEP CHEROKEE 3.2L TRAILHAWK AND AS WE WERE BRAKING FOR A STOP SIGN IT JUST DIED ON US. IT STARTED BACK UP BUT STUTTERED AS IT TURNED OVER. SOMETHING IS A MISS BECAUSE IT HAS NEVER DID THIS. ALWAYS RUNS GREAT IN THE PAST???? WHAT IN THE WORLD 🌎 IS GOING ON???
Electrical system, Jul 24, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM LOCATED AT 280 E. WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VOLTAGE STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500.*DT*JB
Electrical system, Jul 23, 2020
1029 JEEP CHEROKEE LIMITED, BOUGHT IN JUNE 2020 WITH ABOUT 20000M ON IT. BATTERY LIGHT CAME ON IN MID TRAFFIC ON JULY 13, AND WOULD NOT TURN OFF. TOOK IT BACK TO DEALER/SERVICE A WEEK LATER, THEY COULD NOT FIND THE PROBLEM. 2 DAYS LATER, SAME THING, BATTERY LIGHT COMES ON IN THE MIDDLE OF A MAJOR THUNDERSTORM AND LOTS OF TRAFFIC. CALLED FOR ANOTHER APPOINTMENT, 7 DAYS OUT BECAUSE THE SERVICE DEPT. HAS NO TIME. WILL NOT PROVIDE RENTAL OR OTHER COMPENSATION. I AM ASKING TO RETURN THE CAR. VERY VERY DISAPPOINTED. I HAD A 2000 CHEROKEE LIMITED FOR MANY YEARS, THEN A JEEP COMPASS, NEVER A THING WRONG WITH EITHER CAR, AND NOW THIS!
Steering, Power train, Wheels, Jul 19, 2020
WHEN EXCELLING ON THE HIGHWAY THERE IS A VIBRATION FELT IN THE STEERING, SUSPENSION AND OR DRIVE-LINE STARTING AT 60 MPH. THE VIBRATION INCREASES WITH SEVERITY TO THE POINT OF WHERE IT FEELS UNSAFE TO INCREASE ABOVE 75 TO 80 MPH. GENERALLY BELOW 60 MPH OR COSTING AT 60-70 MPH DOWN GRADE THE VIBRATION SEEM TO BE REGULAR ROAD SENSATION.
Engine, Jul 19, 2020
THE ENGINE SHUTS OFF WHILE DRIVING. IT HAPPENS EVERY MONTH. DEALERS ARE CRAP BECAUSE THEY DON'T KNOW WHY！I NEED HELP.