2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Air bags, Structure, Jul 16, 2020
AIR BAG ON PASSENGER SIDE NEAR BOTTOM OF DASH IS FALLING OUT. WAS PARKED IN MY DRIVEWAY WITH 11345 MILES ONIT DUTCH MILLER SAID IT WAS NOT UNDER WARRANTY AND WANTED 800.00 TO REPAIR IT MADE ME PAY 122.99 JUST FOR LOOKING AT IT.
Electrical system, Service brakes, Jul 13, 2020
ON 7/12/2020. MY 2019,JEEP CHEROKEE LATITUDE 4X4. THE ELECTRICAL SYSTEM ENGAGED THE EMERGENCY BRAKES AND WHEN I ATTEMPTED TO DISENGAGE THE SYSTEM RE-ENGINEERING AND VEHICLE CAN NOT MOVE DUE TO THIS. AND I DON'T KNOW WHY AND HOW SAFE THIS MY BE IF IT HAPPENED ON THE ROAD? NEED TO FIX THIS
Steering, Jul 12, 2020
THE POWER STEERING JUST RANDOMLY WENT OUT ON A NEW PRE CERTIFIED VEHICLE FROM CAR MAX WITH 51K MILES. MAKES IT IMPOSSIBLE TO TURN
Engine, Jul 9, 2020
MY 2019 JEEP CHEROKEE 2.4L ENGINE STALLS WHENEVER THE OIL LEVEL GETS BELOW 60%. IT USUALLY HAPPENS WHEN MAKING TURNS OR SLOWING DOWN. THE ENTIRE CAR SHUTS OFF WHILE IN DRIVE AND SHOWS THE BATTERY LIGHT ON DASH. LATEST TIME WAS WHEN I WAS ON THE HIGHWAY GOING 80 MPH WHEN THE CAR STALLS WHEN MAKING A TURN AROUND A BEND. I HAVE BEEN IN 3 ALMOST ACCIDENTS BECAUSE OF THIS ISSUE. I'VE TAKEN IT IN TO A DEALERSHIP AND I WAS TOLD IT WAS TO PROTECT THE ENGINE IF THE OIL LEVELS GO TO LOW. HAVE TO PUT THE CAR INTO PARK THEN SHUT THE CAR OFF COMPLETELY, THEN START IT UP AGAIN. LAST HAPPENED 2 MONTHS AGO BEFORE AN OIL CHANGE AND NOW EXPERIENCING WITH 61% OIL LIFE AND CHECKED THE DIPSTICK WHICH WAS MORE THAN ENOUGH OIL TO RUN.
Engine, Jul 8, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO RESTART THE ENGINE. CROWLEY CHRYSLER JEEP DODGE RAM 1461 FARMINGTON AVE, BRISTOL, CT 06010, (860)261-3000 WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Engine, Jul 7, 2020
ENGINE STALLED WHILE DRIVING AND TURNING. THE BATTERY LIGHT CAME ON THE DASHBOARD AND THE 'D' DRIVE WAS BLINKING. HAD TO COAST THE CAR TO A SAFE SPOT AT HOME, PUT IN PARK TURNED CAR OFF, THEN RESTARTED. SCARED AND DANGEROUS MOMENT.
Electrical system, Other or unspecified, Jul 6, 2020
THE UCONNECT SYSTEM IS MALFUNCTIONING WHEN IN MOTION. IT IS RANDOMCLY CALLING PEOPLE, NAV IS A MESS AND NOT WORKING, RADIO WILL SWITCH FROM FM/AM/SATTELITE STATIONS, EVERY THING IS HAPHAZARDLY MESSED UP. I FEEL IT VERY DANGEROUS AS IT IS SO DISTRACTING. I TRADED THE CAR YESTERDAY SO I WOULD NOT GET IN AN ACCIDENT.
Visibility/wiper, Jul 6, 2020
IT STARTED RAINING YESTERDAY AND WHEN THE WIPERS WERE TURNED ON THE DRIVERS SIDE WENT ACROSS LIKE SOMEONE BENT IT RIPPED IT OFF. WE STOPPED AT A GAS STATION TO FIX IT LONG ENOUGH TO GET TO A OREILLYS AND HAD THE BLADES REPLACED. LUCKILY IT STOPPED RAINING AND WE MADE IT HOME SAFELY. PROBLEM TODAY IS THAT THE ISSUE IS STILL THERE AND WE CAN'T GET THE VEHICLE LOOKED AT UNTIL WEDNESDAY. PRAYING THAT IT WILL GET FIXED WITHOUT ANY OTHER ISSUES. WE ONLY HAVE 26K MILES EVEN THOUGH IT WAS USED FROM CARMAX IT APPEARED TO BE IT DECENT CONDITION. I NEVER EXPECTED ANYTHING LIKE THAT TO HAPPEN AND I AM GLAD WE DID NOT HAVE AN ACCIDENT.
Other or unspecified, Jul 4, 2020
MY CAR HAS STALLED ON ME A TOTAL OF 8 TIMES. TODAY WHILE AT THE GAS STATION I TURNED MY CAR OFF AND HAD TO WAIT IN THE HEAT FOR MY CAR TO REBOOT AND COME BACK ON. I SPOKE WITH SOME ONE IN THE SERVICE DEPARTMENT WHO TOLD ME THAT THE RECALL HAD BEEN TAKEN CARE OF AND THAT WE SHOULD NOT HAVE ANY OTHER PROBLEMS JUST 1 WK AND A HALF AGO WHEN MY CAR WAS SERVICED. WE ARE CURRENTLY HAVING THE SAME PROBLEM. I'M FURIOUS! I CALL AND CALL AND GET THE RUN AROUND AND NOW AM TOLD SINCE I HAVE 65000 MILES I MAY NOW HAVE TO COVER THE EXPENSES OF A NEW STARTER BECAUSE OF THEIR MESS UP.
Engine, Jun 29, 2020
MY JEEP RANDOMLY SHUTS OFF WHILE DRIVING. THIS HAS HAPPENED TO ME 6 TIMES IN THE TWO YEARS SINCE I PURCHASED THE VEHICLE BRAND NEW. LAST HAPPENED AROUND 3 WEEKS AGO AS INDICATED BELOW. VERY DANGEROUS. CAN NOT CONTROL WHEN THIS HAPPENS. DEALER TOLD ME IT WAS BECAUSE I WAS PAST DUE FOR AN OIL CHANGE, AND THE ENGINE SHUTTING OFF WAS TO PROTECT THE ENGINE. IF YOU DO A SEARCH ONLINE, YOU'LL SEE MANY OTHER JEEP OWNERS ARE EXPERIENCING THE SAME ISSUE. PLEASE HELP BEFORE SOMEONE GETS KILLED. SOMETIMES NOTHING GETS DONE UNTIL SOMEONE GETS SERIOUSLY HURT. UNFORTUNATELY, THE FEAR OF A LAWSUIT AFTER SOMEONE GETS SERIOUSLY HURT IS WHAT HAS TO HAPPEN BEFORE ANY ACTION IS TAKEN BY MANUFACTURERS. PLEASE HELP ALL OF US AVOID THAT.
Engine, Jun 26, 2020
STALLING ISSUE. STALLS DURING A HARD TURN OR STOP.DEALER KEEPS TELLING ME ITS DUE TO TRANS RECALL. IT IS NOT IT IS DUE TO LOW OIL PRESSURE, SAFETY SHUT OFF. MY VEHICLE HAS DONE THIS SINCE NEW. NOW OVER 40,000 MILES AND CONTINUES TO BE A DEATH TRAP WAITING TO HAPPEN. *TR
Service brakes, Jun 23, 2020
BRAKE PEDAL FADING / FLUID LEAK UNDER ENGINE NEAR DRIVE SHAFT. BRAKE PEDAL MOVING CLOSER TO FLOOR OVER TIME. WHEN ENGINE RUNNING. LOOKS LIKE FRACTURE IN ALUMINUM CASTING? *TR
Steering, Power train, Engine, Jun 18, 2020
ON JUNE 15, 2020, I TURNED LEFT ONTO A CITY STREET AND MY VEHICLE BEGAN MAKING THE WARNING SOUND, THE SAME SOUND WHEN THE SEATBELT ISN'T BUCKLED. A FEW SECONDS LATER WHEN I TURNED RIGHT INTO ANOTHER CITY STREET, THE BATTERY LEVEL WARNING CAME ON, THEN THE ENTIRE DASH LIT UP AND THE VEHICLE QUIT. AFTER A FEW ATTEMPTS TO RESTART, THE ENGINE CAME BACK ON. THE NEXT DAY AFTER I MADE A LEFT TURN, THE SAME THING OCCURRED, THE BATTERY LEVEL FLASHED ON THE DASH, THEN THE ENTIRE DASH LIT UP AND THE ENGINE SHUT DOWN. I WASN'T ABLE TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. IT TOOK 5 ATTEMPTS BEFORE THE ENGINE WOULD RESTART. ON THE JUNE 18TH SOON AFTER I PULLED OUT OF MY DRIVEWAY ONTO A CITY STREET, THE SAME EVENT OCCURRED, THE DASH LIT UP AND THE ENGINE STOPPED, HOWEVER THIS TIME I WASN'T MAKING A TURN, BUT I HAD SLOWED DOWN BECAUSE ANOTHER VEHICLE COMING IN THE OPPOSITE DIRECTION HAD VEERED CLOSE TO MY SIDE OF THE ROAD.IT TOOK SEVERAL ATTEMPTS TO RESTART THE ENGINE, AND IT SOON CUT OFF AGAIN BEFORE I GOT IT BACK IN THE DRIVEWAY. WHEN THIS OCCURRED, THERE IS NO WAY TO GUIDE THE VEHICLE TO THE SIDE. I WAS VERY FORTUNATE THAT I WASN'T HIT. NOW I AM TOO SCARED TO DRIVE MY VEHICLE. *TR
Power train, Vehicle speed control, Engine, Jun 18, 2020
FROM THE THAT I DROVE IT OUT OF THE DEALERSHIP I NOTICED THAT APPLYING THE GAS DID NOT GET ME THE INSTANT NEEDED POWER TO GET THIS 6-CYLINDER CAR MOVING. IN NOVEMBER THIS CAR WITH LESS THAT 300 MILES WAS BACK AT THE DEALERSHIP WHEN IT ALSO DEVELOPED A SURGE IN POWER AND A FLUCTUATING ENGINE REVVING... IT SPENT A MONTH AT THE DEALERSHIP BEFORE THEY COULD DETERMINE WHAT THE PROBLEM WAS. THAT PROBLEM MAY HAVE BEEN SOLVED BUT THE ACCELERATION IS STILL A CONCERN OF OURS WHICH WE NEED TO LIVE WITH FOR ANOTHER 2-YEARS WHICH IS THE REMAINDER OF OUR LEASE. *TR
Power train, Engine, Jun 11, 2020
CARS STALLS OUT WITHOUT WARNING WHEN SLOWING. THE LAST TIME IT WAS WHEN I WAS MAKING A TURN, ALL OTHER TIMES WERE WHEN I WAS SLOWING APPROACHING A STOP SIGN. WHEN RESTARTING IT TAKES A FEW SECONDS TO TURN OVER IT DOESN'T START RIGHT UP. *TR
Vehicle speed control, Jun 9, 2020
THERE JEEP HAS DIFFERENT ACCELERATION THAT ARE UNSAFE. WITH REGULAR DRIVING YOU CAN GIVE IT GAS AND IT'S SLOW GOING THEN SOME TIMES IT WILL JUMP PICKING UP SPEED FAST. THIS HAPPENS WHEN YOU PUSH THE ACCELERATOR DOWN THE SANE WITH EITHER WAY IT SPEED UP. MY CONCERN IS IF IM BEHIND SOMEONE AT A LIGHT AND I GO TO TAKE OFF IT MIGHT DO THE THING WHERE IT PICKS UP SPEED FAST AND I RUN IN BACK OF SOMEONE. THIS ISN'T SAFE AT ALL. *TR
Power train, Vehicle speed control, Other or unspecified, Jun 9, 2020
I HAVE REPORTED PROBLEMS WITH THE TRANSMISSION AND REVVING UP WHILE DRIVING TODAY. BUT I GOT IN MY JEEP WENT DOWN THERE ROAD TO A STOP SIGN. THEN PRECEDED TO DRIVE AND THE JEEP JUST ROARED AND DID NOT ACCELERATE, I'M IN THE MIDDLE OF THE ROAD THEN HERE COMES TRAFFIC CLOSER. THE TRANSMISSION IS A PROBLEM. THERE IS NO FIXING, EVERY JEEP SHIP I GO TO, THEY DON'T FINE NOTHING. *TR
Power train, Jun 9, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED THREE TIMES AND THE TRANSMISSION CONTROL MODULE WAS RESET THREE TIMES. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE ENGINE REVVED UP. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT TAPPED THE BRAKES SEVERAL TIMES AND THE VEHICLE CAME TO A STOP. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM LOCATED AT 640 S GOVERNORS AVE, DOVER, DE 19904, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE OIL WAS TOPPED OFF MORE FREQUENTLY AND THERE WAS NO EVIDENCE OF A LEAK DETECTED. THE TECHNICIAN INFORMED THE CONTACT NOT TO TOP OFF THE OIL. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Steering, Jun 9, 2020
JEEP HAS BEEN TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM. FIRST TIME THEY COULDN'T DIAGNOSE IT, AFTER SUBMITTING A PROBLEM ON HERE DEALER FINALLY TOOK THE TIME TO LOOK INTO IT. AFTER TAKING IT BACK AGAIN THEY ENDED UP KEEPING THE CAR FOR 1 WEEK AND THEY REPLACED THE POWER STEERING SYSTEM. 2,000 MILES LATER ANOTHER STEERING PROBLEM IS OCCURRING. STEERING IS VERY SQUIRRELLY AT HIGHWAY SPEEDS JUST LIKE BEFORE. CAR CONSTANTLY IS PULLING TO EITHER SIDE. DEALER DIAGNOSED IT SAYING IT'S THE CASTOR FROM THE ALIGNMENT BUT THE DEALER CANNOT FIX IT AND NOW HAS LEFT ME SITTING IN THE WATER AGAIN. *TR
Structure, Jun 8, 2020
I BOUGHT A BRAND NEW 2019 JEEP CHEROKEE TRAIL HAWK FROM AN AMARILLO TEXAS DEALERSHIP. I NOTICED WHEN I BOUGHT THE VEHICLE THE HOOD WAS SHAKING AND THE WIND WAS PICKING IT UP LIKE IT WAS LOOSE. I TOOK IT IN 3 TIMES TO HAVE IT FIXED. THE FIRST TIME THEY SAID THE FACTORY MISALIGNED THE HOOD AT THE FACTORY AND THEY REALIGNED IT. IT STILL WAS SHAKING AND COMING UP. TOOK IT BACK 2ND TIME THEY ADJUSTED IT AGAIN, TOOK IT HOME SAME PROBLEM, NOT FIXED. TOOK IT BACK A THIRD TIME THEY LOOKED AT IT SAID THEY DID ALL THEY COULD DO TO FIX IT. I HAVE BEEN DRIVING A BRAND NEW VEHICLE THAT IS UNSAFE ON THE HIGHWAY. MY HOOD STILL CATCHES AIR PULLS UP AND SLAMS DOWN AND AN ENGINE LIGHT HAS COME ON 3 TIMES. I HAVE CHILDREN THAT RIDE IN THIS CAR. I DON'T DRIVE ON WINDY DAYS BECAUSE I FEEL UNSAFE IN THE CAR. IT FEELS LIKE THE LATCH ON THE HOOD IS GOING TO GIVE WAY AND MY HOOD IS GOING TO COME UP AND HIT MY WINDSHIELD. I AM PROTECTED UNDER THE LEMON LAW AND NOTHING IS BEING DONE ABOUT THIS SAFETY CONCERN. I NEED AN INVESTIGATION CONDUCTED ON MY VEHICLE . AS OF RIGHT NOW IT IS UNSAFE TO DRIVE. MY HOOD DOESN'T SIT FLUSH WITH THE BODY OF THE CAR AND YOU CAN FIT ALL OF YOUR FINGERS IN THE GAP BETWEEN THE HOOD AND BODY OF CAR. *TR
Electrical system, Engine, Jun 7, 2020
5 OUT OF THE LAST 6 TIMES WHEN I AM LEAVING THE HOUSE, THE ENGINE SHUTS OFF WHEN I MAKE A LEFT HAND TURN. WHEN I RESTART THE ENGINE SOUNDS LIKE THE BATTERY IS DEAD. IT TAKES A FEW SECONDS, BUT THEN THE ENGINE FINALLY RESTARTS. I ONLY HAVE HAD THIS PROBLEM IN THE MORNING. *JS
Equipment, Other or unspecified, Jun 5, 2020
RADIO HAS TERRIBLE RECEPTION. THIS SEEMS TO BE A COMMON PROBLEM AS I RESEARCHED ONLINE. NOT ACCEPTABLE. I WANT IT REPAIRED OR REPLACED. *TR
Engine, Jun 2, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED CORTLAND CHRYSLER (3878 WEST RD, CORTLAND, NY 13045) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED OF OIL CONSUMPTION IN THE ENGINE AND THAT OIL NEEDED TO BE ADDED TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT PROVIDED.
Other or unspecified, Equipment, May 26, 2020
THE RADIO CUTS IN AND OUT ONLY ON FM STATION NOT ON AM OR IF YOUR PLAYING THROUGH BLUETOOTH OR AX CORD. I SEEN TONS OF COMPLAINTS ALL OVER THE INTERNET AND NOTHING IS BEING DONE ABOUT IT. WE ARE READY TO TAKE THE CAR BACK. PLEASE DO RECALL AND REPLACE RADIO. WHEN IT DOES THIS YOU CAN TURN VOLUME ALL THE WAY UP AND ITS NOT VERY LOUD. LOVE THE CAR PLEASE FIX THANKS *TR
Power train, Engine, May 18, 2020
VEHICLE STALLS WHEN SLOWING DOWN. RESTARTS AFTER SEVERAL TRIES. STALLS WHEN IN MOTION AND SLOWING DOWN. THIS HAS HAPPENED 3 TIMES WITH THE FIRST BEING 5-15-20. *TR