2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Seats, Nov 10, 2010
WITHOUT ANY PRIOR SIGNS, THE FRAME ON THE UNDERSIDE OF THE FRONT SEAT MY 2000 JEEP GRAND CHEROKEE BROKE. IT APPEARS THAT THE METAL NEAR THE BOLT WAS WEAK AND SIMPLY SNAPPED. AFTER SEARCHING ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM. FORTUNATELY I HAVEN'T HAD THE PROBLEM WITH THE SEAT TURNING INTO A ROCKING CHAIR YET BUT I FEAR THAT IT IS INEVITABLE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT AND HAS NEVER BEEN USED FOR ANYTHING MORE THAN NORMAL EVERYDAY DRIVING. I FIND IT DISGUSTING THAT THE MANUFACTURER HAS NOT DONE A RECALL ON AN ISSUE THAT RANGES FOR A NUMBER OF MODEL YEARS AND IS INSTEAD FORCING US TO PAY TO MAKE OUR CARS MINIMALLY SAFE. WHEN YOU PURCHASE A CAR, YOU DON'T EXPECT THE METAL IN IT TO JUST BREAK! *TR
Visibility, Nov 5, 2010
I RECENTLY PURCHASED THIS VEHICLE AND THE DRIVERS SIDE HAS NO HEAT, DUE TO THE BLEND DOOR MALFUNCTIONING. *TR
Seats, Nov 2, 2010
2000 JEEP GRAND CHEROKEE LTD. IS RIDDLED WITH SAFETY PROBLEMS. CHIEF AMONG THEM IS THE DRIVERS SIDE SEAT FRAME. BOTTOM PART OF THE SEAT FRAME HAS BUSTED IN SEVERAL PLACES. THIS IS A SERIOUS MATTER AND DAIMLER/CHRYSLER SHOULD BE HELD ACCOUNTABLE. NEW SEATS ARE NOT EASY TO FIND AND IF YOU CAN FIND ONE THE PRICE IS ASTRONOMICALLY OUTRAGEOUS. *TR
Seats, Oct 27, 2010
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING UNDER NORMAL CONDITIONS, THE DRIVER SIDE SEAT FRAME FRACTURED. THE CONTACT STATED THAT THE SEAT WOULD FEEL LOOSE FOR SOME TIME BEFORE FRACTURING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. UPDATED 01/13/11*LJ THE CONSUMER BELIEVED THE FAILURE WAS DUE SOLELY DUE TO INADEQUATE MATERIAL USED IN THE MANUFACTURING OF THE SEAT FRAME AND MOUNT ASSEMBLIES. THE CONSUMER WAS INFORMED THE MOUNT WAS NO LONGER AVAILABLE FROM CHRYSLER. UPDATED 01/25/11. *JB
Seats, Oct 25, 2010
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A TRAFFIC STOP SIGNAL, THE FRONT DRIVER SEAT ABRUPTLY MOVED IN THE BACKWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND INSPECTED. THE CONTACT STATED AN UNKNOWN PART DISENGAGED UNDERNEATH OF THE SEAT. THE VEHICLE RESUMED WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 02/03/11*LJ THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BROKE. THE STEEL BRACKET WHICH ATTACHED THE SEAT TO THE FRAME SNAPPED AND BROKE. UPDATED 03/17/11
Seats, Oct 24, 2010
THE TABS THAT HOLD MY DRIVER'S SIDE SEAT TO THE TRACK ASSEMBLY ON MY 2000 JEEP GRAND CHEROKEE LAREDO HAVE COMPLETELY BROKEN. THE DEALERSHIP QUOTED $500+ TO FIX THEIR FAULTY PRODUCT. THE INCIDENT HAPPENED WHILE MERGING ONTO I-75 NEAR ATLANTA AND I WOUND UP LAYING IN MY BACK SEAT. I KNOW THAT I AM NOT ALONE IN THIS ISSUE AS I HAVE CHECKED SEVERAL FORUMS AND JUNK-YARDS ALL OF WHOM REPORT THE IT AS A COMMON OCCURRENCE. CHRYSLER'S CHOSEN VIEWPOINT OF NOT FIXING A SEVERE SAFETY CONCERN IS UNACCEPTABLE. *TR
Seats, Oct 23, 2010
THE METAL FRAME HOLDING THE DRIVER'S SEAT IN PLACE BROKE IN TWO PLACES. *TR
Latches/locks/linkages, Oct 21, 2010
THE DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE ARE NOT FUNCTIONING. ALL OF THEM MAKE A LOUD "QUACK" NOISE WHEN I TRY TO UNLOCK OR LOCK THE CAR WITH THE REMOTE ENTRY OR FROM THE DOOR. THE REAR HATCH CAN NO LONGER BE OPENED AND BOTH PASSENGER DOORS HAVE TO BE UNLOCKED MANUALLY. THE DRIVER DOORS HAVE TO BE LOCKED MANUALLY. I HAVE BEEN RESEARCHING THIS ISSUE AND FOUND HUNDREDS OF ONLINE BLOGS ABOUT THIS PROBLEM. I CONTACTED MY JEEP DEALERSHIP AND THE REFUSE TO DO ANYTHING ABOUT IT. DOES SOMEONE HAVE TO BE INJURED OR WORSE IN ORDER FOR JEEP TO STEP UP AND FIX THEIR WRONG DOING? I AM HOPING YOU CAN DO SOMETHING ABOUT THIS ISSUE. THANK YOU *TR
Engine and engine cooling, Oct 21, 2010
I OWN A 2000 JEEP GRAND CHEROKEE WITH SAFETY RECALL #F25 (ELECTRIC FAN). ON OCTOBER 20, 2010, I WENT TO THE AUTO REPAIR SHOP DUE TO A COOLANT LEAKAGE. THE REPAIR SHOP INSPECTED THE VEHICLE AND NOTICED THE LEAK WAS CAUSED BY A DAMAGED RADIATOR DUE TO THE ELECTRIC FAN BREAKING INTO PIECES AND CAUSING THE LEAKAGE. I PAID THEM $259.00 FOR THE NEW RADIATOR. I WAS INFORMED OF THE SAFETY RECALL AND I DECIDED TO GO TO THE RIVERDALE CHRYSLER JEEP LOCATED AT 5869 BROADWAY BRONX NY 10463. AFTER A GENERAL INSPECTION THEY NOTICED THE SHROUD WAS ALSO DAMAGED AND REFUSED TO REPAIR/REPLACE STATING THAT IT WAS NOT COVERED. I AM REQUESTING FULL COVERAGE OF ALL RELATED PARTS AND LABOR AS THIS WAS CAUSED BY THE FAN FAILURE. I AM FURTHER REQUESTING A REIMBURSEMENT FOR THE COST OF THE NEW INSTALLED RADIATOR AND I CAN FURNISH A RECEIPT AS PROOF. THE PARTS DEPARTMENT EMPLOYEE HANDLING MY VEHICLE IS [XXX] EMPLOYEE [XXX]TEL# 718 548-3400 EXT#305. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX]*TR
Seats, Oct 17, 2010
ABOUT SIX MONTHS AGO, I HEARD A SNAP AND FELT THE RIGHT SIDE OF MY DRIVER'S SEAT IN MY 2000 JEEP GRAND CHEROKEE LAREDO BECOME LOOSE AND WOBBLE. TODAY, 10/17/ 2010, AS I EXITED MY JEEP I HEARD ANOTHER SNAP AND DISCOVERED THAT THE BOLTS CONNECTING MY SEAT TO THE VEHICLE HAD BROKEN. THE SEAT IS COMPLETELY DISCONNECTED FROM THE VEHICLE. I WEIGH 185 LBS AND HAVE BEEN THE OWNER OF THE VEHICLE SINCE AUGUST 2004. THE SAFETY ISSUE HAS NOT YET BEEN REPAIRED. IF THERE WERE AN ACCIDENT, IT IS POSSIBLE THAT I ALONG WITH THE SEAT COULD BE EJECTED FROM THE VEHICLE. *TR
Air bags, Oct 14, 2010
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CLOCK SPRING FAILED WHICH CAUSED THE CRUISE CONTROL, RADIO AND HORN TO FAIL AS WELL. THE DEALER CONFIRMED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Seats, Oct 13, 2010
DRIVERS SEAT FRAME IS BROKEN. *TR
Engine and engine cooling, Exterior lighting, Seat belts, Oct 5, 2010
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEATBELTS DON'T RETRACT. HE ALSO EXPERIENCED FAILURES WITH THE FOG LIGHT AND THE COOLING FAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WITH THE COOLING FAN FAILURE AND THE MECHANIC REPLACED THE RADIATOR; BUT, THE FAILURE WASN'T CORRECTED. REPORT 19961050 WAS FILED WITH THE MANUFACTURER WHO STATED THAT THE VEHICLE WASN'T INCLUDED IN RECALL 06V199000 ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN AND THEY WOULD REIMBURSE HIM FOR THE REPAIRS. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 94,000.
Visibility, Oct 4, 2010
MY 2000 JEEP GRAND CHEROKEE WITH 90,000 MILES HAS HAD PROBLEMS WITH DEFROSTING AND HEATING FOR THE PAST YEAR. WHEN IT IS COLD OR RAINY THE WINDSHIELD WILL NOT CLEAR NOT MATTER WHAT SETTINGS I USE. I GET SNOW AND ICE ACCUMULATING ON MY FOGGY WINDSHIELD AND I AM FORCED TO PULL OVER IN DANGERS CONDITIONS AND SCRAP MY WINDOWS. RECENTLY MY HEAT HAS STOPPED WORKING ON THE DRIVERS SIDE AND I LOOKED FOR INFORMATION ONLINE AND FOUND NUMEROUS FORUMS WITH THOUSANDS OF PEOPLE HAVING THE SAME PROBLEMS WITH THEIR JEEP GRAND CHEROKEES. PEOPLE HAVE COMPLAINED FOR YEARS TO THE DEALERSHIP AND DAIMLER CHRYSLER ONLY TO BE TOLD IT WAS A COMFORT ISSUE NOT A SAFETY ISSUE. IT IS S SERIOUS SAFETY ISSUE AND I FEEL THIS NEEDS TO BE LOOKED INTO BEFORE SOMEONE DOES GET HURT OR WORSE. THEY ARE AWARE OF THE PROBLEM AND THE DEALERSHIPS ARE WILLING TO CHARGE THOUSANDS OF DOLLARS TO 'FIX' PROBLEMS BUT IT SHOULD BE RECALLED BECAUSE THEY NEVER FIX THE PROBLEM AND CUSTOMERS ARE TAKING UNNECESSARY RISKS TO DRIVE THEIR SUV'S (SPORTS UTILITY VEHICLES, IRONICALLY) WITHOUT HEAT, DEFROST AND/OR COOLING. PLEASE TAKE THIS COMPLAINT SERIOUSLY AND LOOK AND SEE HOW MANY OTHER SIMILAR COMPLAINTS YOU HAVE GOTTEN ON THE SAME ISSUES WITH THESE CARS. I CAN NOT AFFORD TO BUY A NEW CAR AND I DO NOT WANT TO OUT MYSELF AND MY FAMILY AS WELL AS OTHERS AT RISK BECAUSE ONE COMPANY IS NOT RESPONSIBLE ENOUGH TO FIX SUCH A BLATANT SAFETY ISSUE. THANK YOU *TR
Service brakes, Hydraulic, Oct 4, 2010
ALL 1999-2002 GRAND CHEROKEE WJ MODELS BUILT THROUGH MAY 10, 2002 CAME EQUIPPED WITH BRAKE CALIPERS MADE BY TEVES. THEY ARE BLACK IN COLOR WITH AN OPEN-SIDED BRACKET DESIGN. DUE TO POOR CALIPER CENTERING, THE TEVES CALIPERS CAUSED THE ROTORS TO WARP, A PROBLEM THAT HAS PLAGUED GRAND CHEROKEES. AT THE VERY END OF THE 2002 MODEL YEAR, JEEP CHANGED TO "FULLY-CLOSED" STYLE CALIPERS DESIGNED BY AKEBONO. TO ADDRESS THE WARPED ROTOR PROBLEM JEEP ISSUED A TSB, #05-003-02. WE BELIEVE IT SHOULD BE A FULL RECALL DO TO THE MAJOR WHEEL SHAKE TO THE POINT OF THE DRIVER ALMOST LOOSING CONTROL OF THE SUV DO TO THIS VIBRATION. JEEP HAS LONG KNOWN ABOUT THIS ISSUE & WAS SUED IN A CLASS ACTION LAW SUIT WHICH THEY SETTLED THE PROBLEM IS EXCESSIVE ROTOR THICKNESS VARIATION GENERATED BY POOR CALIPER CENTERING. THIS CAUSES STEERING WHEEL SHAKE. GRAND CHEROKEE BRAKES UP THROUGH MAY 10TH 2002 WERE DESIGNED BY TEVES. SAME BRAKES USED ON BMW & FORD EXPEDITION BUT THE GRAND CHEROKEE WAS THE FIRST TO USE A TWIN PISTON CALIPER DESIGN. CHRYSLER WANTED TWIN PISTONS BECAUSE OF THE WEIGHT OF THE VEHICLE. THE CALIPER SPRING CAUSES THE INBOARD PAD TO DRAG. IT TAKES A LOT OF HEAT (CHERRY RED) TO WARP ROTORS, SO THE MAIN CAUSE OF ROTOR VARIATION IS NOT HEAT BUT UNEVEN WEAR. *TR
Service brakes, Hydraulic, Oct 1, 2010
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHENEVER THERE WAS MOISTURE IN THE AIR, THE BRAKES BECAME RESISTANT AND JOLTED THE VEHICLE. THE VEHICLE WOULD COME TO A SUDDEN STOP; HOWEVER, SHE FELT THAT SHE WOULD HIT THE WINDSHIELD IF SHE DID NOT HAVE A SEAT BELT ON. SHE NOTICED THE FAILURE EVERY TIME THERE WAS MOISTURE IN THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HER TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 126,000. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Electrical system, Air bags, Latches/locks/linkages, Seats, Sep 23, 2010
2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR
Exterior lighting, Sep 20, 2010
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LIGHTS WERE REPLACED HOWEVER, THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 128,000.
Seats, Sep 20, 2010
THE BRACKET OF MY SEAT FRAME THAT HOLD ON MY SEAT OF MY GRAND CHEROKEE LAREDO 2000 BROKE, ALL THREE OF THEM ARE BROKEN, I FELT SOMETHING OFF WITH THE SEAT BUT NEVER SAW ANYTHING, AND TODAY THE SEAT GOT OUT OF PLACE COMPLETELY ALMOST CAUSING ME TO GET INTO AN ACCIDENT, I CHECK ON THE INTERNET AND THERE'S A LOT OF PEOPLE WITH THE SAME EXACT PROBLEM. THIS IS A SAFETY CONCERN!! *TR
Seats, Sep 16, 2010
A FEW MONTHS AGO I NOTICED THE DRIVERS SEAT OF MY 2000 GRAND CHEROKEE BEGAN TO MAKE POPPING NOISES WHEN I WOULD TURN CORNERS OR ACCELERATE. JUST THE OTHER DAY WHEN I ACCELERATED FROM A STOP, THERE WAS A LOUD POP AND MY DRIVERS SEAT TURNED INTO A ROCKING CHAIR. IT TIPPED ALL THE WAY BACK TO THE BACK SEAT NEARLY CAUSING ME TO LOOSE CONTROL AND CRASH INTO THE CAR IN FRONT OF ME. I TOOK MY JEEP INTO THE DEALERSHIP AND THEY QUOTED ME A PRICE OF MORE THAN A THOUSAND DOLLARS TO REPLACE THE SEAT BRACKET. I THEN DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THERE ARE HUNDREDS OF OTHERS THAT HAVE THE SAME PROBLEM. THERE IS DEFINITELY A SAFETY PROBLEM AND WHY IS THERE NOT A RECALL? DOES IT TAKE PEOPLE BEING KILLED TO GET SOMETHING DONE? I CAN NOT AFFORD TO PUT OVER A THOUSAND DOLLARS INTO MY JEEP AT THIS TIME AND OTHERS HAVE HAD THE SEATS WELDED BUT THE WELDS DO NOT HOLD. *TR
Seats, Sep 16, 2010
I HAVE A 2000 JEEP GRAND CHEROKEE WHICH I'VE HAD FOR ABOUT 7 YEARS NOW. ABOUT 6 MONTHS AGO, THE BRACKET ON MY DRIVERS SIDE FRONT SEAT BROKE. I REPLACED IT AND ABOUT TWO MONTHS LATER THE METAL SEAT FRAME ON THE SAME SIDE BROKE AND I'M IN THE PROCESS OF LOOKING FOR REPLACEMENT. APPARENTLY FROM WHAT I'VE GATHERED ONLINE THROUGH NUMEROUS WEBSITE, THIS IS A VERY COMMON PROBLEM WITH THE JEEP. POOR QUALITY...VERY UNSAFE. *TR
Air bags, Equipment, Sep 13, 2010
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. AFTER I HIT 100K MILES MY AIRBAG LIGHT CONTINUOUSLY CHIMES. THERE SEEMS TO BE A GREAT DEAL OF JEEP USERS WITH THE SAME ISSUE. THIS SEEMS TO BE AN ISSUE WITH THE CLOCK SPRING SENSOR. WHAT HAPPENS IF I DON'T REPLACE OR SEEK REPAIR FOR THIS? IS THERE SOMETHING THAT GM CAN DO TO RECALL THE PART? I AM OUT OF WARRANTY BUT THIS SEEMS TO BE AN ISSUE WITH MORE THAN JUST MY VEHICLE. *TR
Seats, Sep 11, 2010
THE DRIVER'S SIDE FRONT SEAT HAS A RAIL ON THE TOP LEFT SIDE WHERE THE BOLT WILL BREAK THROUGH THE RAIL CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, INJURE THEMSELVES AND OTHERS IN AND OUT OF THE VEHICLE. I HAVE ONLY EXPERIENCED THE SQUEAKY SOUNDS THAT HAPPEN JUST BEFORE THE BREAK. I DID A SEARCH FOR COMPLAINTS ON SEVERAL WEBSITES AND FOUND AT LEAST 1500 COMPLAINTS ON THE THIS SUBJECT, PER WEBSITE. WHY ARE WE WAITING FOR A DEATH OR INJURY FOR THE DEALER TO FIX THIS PROBLEM?? THIS PROBLEM HAS THE POTENTIAL TO DO SO!! FROM THE INVESTIGATING I HAVE DONE NO ONE COULD HAVE CAUSED THE PROBLEM BUT THE MANUFACTURER ITSELF. THE SOLUTION TO THIS PROBLEM IS TO REPLACE THE DEFECTIVE RAIL. I WILL NOT DO THIS AT MY OWN COST. I WOULD ENCOURAGE OTHERS TO COMPLAIN HERE AND CHRYSLER CORPORATE. *TR
Seats, Sep 7, 2010
DRIVERS SEAT TRACK/BRACKET AND BOLTS THAT BOLTS THE SEAT TO THE UNIBODY FRAME BROKE DURING NORMAL OPERATION. *TR
Seats, Aug 25, 2010
THE FRONT SEAT IN MY 2000 JEEP GRAND CHEROKEE HAD BROKE. THE WELDS AND BOLTS HAVE BROKE. *TR