2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Seats, Aug 25, 2010
DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME. *TR
Seats, Aug 25, 2010
I THINK IT IS RIDICULOUS THAT A DRIVERS SEAT CAN COMPLETELY BREAK FROM EVERYDAY USE . MY SEAT ( AND HUNDREDS, MAYBE THOUSANDS OF OTHERS THAT I'VE SEEN ON-LINE) JUST DECIDED TO BREAK ONE DAY . WELDS - WELDS- I'M A WELDER AND I DO NOT UNDERSTAND HOW A CAR - 2000 JEEP GRAND CHEROKEE - CAN BE PUT ON THE MARKET AND A TOTAL FAILURE OF A DRIVERS SEAT CAN OCCUR . IT IS JUST INEXCUSABLE AND I CANT BELIEVE THERE WAS NEVER A RECALL FOR THIS . I WONDER HOW MANY PEOPLE HAVE BEEN KILLED FROM THIS DEFECT . I'M SURE THERE HAVE BEEN MANY AND MANY OTHERS SEVERELY INJURED BECAUSE OF THIS HORRIBLE FAILURE . I SERIOUSLY DON'T KNOW OF ANY OTHER VEHICLE THAT THIS HAPPENS TO . I'VE OWNED MANY CARS AND HAVE MANY FRIENDS AND RELATIVES WHO HAVE OWNED CARS AND NOT ONE HAS EVER HAD A SEAT WHERE THE WELDS COMPLETELY SNAPPED OFF - JUST BROKE AT ALL THE WELDS - LIKE THE 2000 GRAND CHEROKEE . YOU WANT PROOF ? GO ONLINE AND GOOGLE SEARCH THIS TOPIC AND YOU WILL SEE HUNDREDS OF SIMILAR COMPLAINTS . I WAS NOT ABLE TO RE-WELD THIS SEAT BECAUSE THE DAMAGE WAS SO SEVERE . I HAD TO REPLACE THE ENTIRE SEAT NEW .... BECAUSE NO JUNK YARDS OR ONLINE SERVICES ( E-BAY ) HAVE ANY USED ONES AVAILABLE BECAUSE THE PROBLEM IS SO WIDESPREAD . THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS- VERY DANGEROUS DEFECT AND I FEEL THERE SHOULD BE A RECALL ON THIS PARTICULAR VEHICLE . I REALLY CAN'T BELIEVE THERE HASN'T BEEN ONE . I'M SURE IF YOU STRESS - TESTED THIS VEHICLE YOU WOULD HAVE FOUND THE DEFECT IN THE FIRST PLACE . I'M ONLY 185 POUNDS SO MY WEIGHT COULD NOT HAVE CAUSED COMPLETE BREAKAGE . I JUST GOT IN THE VEHICLE ONE DAY AND THE WHOLE SEAT JUST SNAPPED RIGHT OFF THE FRAME ! HOW WAS THIS NOT DISCOVERED BY JEEP DURING TESTING ? I BELIEVE IT WAS AND WAS JUST OVERLOOKED BECAUSE IT WAS ALREADY IN PRODUCTION AND WOULD HAVE BEEN TO COSTLY . BOTTOM LINE IS THIS IS A VERY DANGEROUS VEHICLE BECAUSE OF THIS SEAT DEFECT THANK YOU *TR
Seats, Aug 22, 2010
2000 JEEP GRAND CHEROKEE: WHILE MAKING A LEFT HAND TURN, THE LEFT FRONT DRIVER'S SIDE SEAT RAIL DETACHED FROM THE FLOOR RAIL. THE STEEL WAS WEAK AND THE BOLT HOLDING IT DOWN APPEARS TO HAVE "RIPPED" RIGHT THROUGH THE STEEL RAIL. NOW THE FRONT LEFT CORNER OF THE SEAT MOVES UP AND DOWN ABOUT SIX INCHES. THIS IS, HOPEFULLY, A ONE-TIME FAILURE, BUT VERY DANGEROUS. I HAVEN'T FOUND A REPLACEMENT YET. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM. THERE SHOULD BE A RECALL. *TR
Exterior lighting, Aug 20, 2010
I HAVE A 2000 JEEP GRAND CHEROKEE AND HAVE HAD IT NOW SINCE 2004 IT HAS BEEN A PROBLEM AFTER ANOTHER THE TAIL LIGHTS GO OFF THE CIRCUIT BOARD STOPS WORKING AND THE MONEY ISSUE IS RIDICULOUS TO KEEP REPLACING THE PROBLEM HAS GOTTEN EXPENSIVE AND FROM WHAT I HAVE SEEN ON THE INTERNET ON CAR SURVEY.COM I AM NOT THE ONLY ONE THIS IS A PROBLEM THAT CAN ONLY GET WORSE IF IT WERE TO CAUSE AN ACCIDENT AND MAYBE LOOSE A LIFE TO A PART THAT SHOULD HAVE BEEN RECALLED THERE IS CURRENTLY 290 COMPLAINTS AND YET I AM JUST ONE MORE TO ADD TO THE LIST AND WELL HOPEFULLY WITH THIS COMPLAINT THERE CAN BE SOMETHING DONE! HOPEFULLY SOMEONE DOES NOT HAVE TO LOOSE A LIFE TO AN ACCIDENT WHEN IT SHOULD HAVE CORRECTED!! THANKS FOR YOUR TIME!! PLEASE HELP!! *TR
Latches/locks/linkages, Aug 20, 2010
I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE AND THE DOOR LOCKS ARE FAILING. I HAVE TWO DOORS THAT HAVE FAILED AND NOW THE TAILGATE. I CANNOT POSSIBLY OPEN THE TAILGATE AT ALL. THE DOORS HAVE TO BE MANUALLY OPENED FROM THE INSIDE. THIS IS A SAFETY HAZARD ESPECIALLY WITH SMALL CHILDREN. IN THE EVENT OF AN ACCIDENT, THESE DOORS AND TAILGATE WILL NOT OPEN. THE TAILGATE WINDOW WILL NOT WORK EITHER. PLEASE NOTIFY ME OF A SAFETY RECALL ON THIS PROBLEM! *TR
Electrical system, Aug 16, 2010
I HAVE A 2000 JEEP CHEROKEE, THAT WHENEVER IT HITS A BUMP ON THE ROAD, THE GAUGES START TO DIE. FIRST THE AIRBAG LIGHT , THEN THE ENGINE LIGHT COME ON. AFTER THAT THE ODOMETER DIES, SO I HAVE NO IDEA HOW FAST I AM GOING. SOMETIMES ALL THE GAUGES FAIL. WHEN I HIT ANOTHER BUMP ON THE ROAD EVERYTHING GOES BACK TO NORMAL. I TRIED TO HAVE THIS FIXED, BUT UNFORTUNATELY THIS IS A COMMON PROBLEM FOR JEEP AND CHRYSLER, MY MECHANIC LOOKED THERE IS NOTHING WRONG WITH THE DASH. IT IS SOMEWHERE IN THE CABLES, USUALLY IT TAKES CHRYSLER A COUPLE OF DAYS(HE TOLD ME FROM HIS EXPERIENCE, FROM HIS OTHER CUSTOMERS) AND THEY CAN'T GUARANTEE THAT THEY EVEN FIND THE FAULTY WIRE. AND EVEN AFTER THEY "FIND THE PROBLEM" MOST LIKELY IT WILL COME BACK. *TR
Engine and engine cooling, Aug 14, 2010
PLASTIC FAN BLADES OF THE ELECTRIC RADIATOR FAN HAVE FRACTURE AND SEPARATE ON MY VEHICLE,IT HAS CAUSE THE VEHICLE TO OVERHEAT,PLUS IT DAMAGE THE RADIATOR,2000 JEEP GRAND CHEROKEE ,I HAVE BEEN TOLD THAT IT DOES NOT COVER MY VEHICLE,BUT OTHER OF THE SAME YEAR,I HAVE THE SAME PROBLEM. OR ON RECALL. *TR
Seats, Aug 12, 2010
2000 JEEP GRAND CHEROKEE BROKEN DRIVERS SEAT. FRAME FOR SEAT HAS FAILED IN THREE PLACES. I AM 5'10" AT 180 LBS AND OF AVERAGE BUILD. I AM THE SECOND OWNER AND HAVE OWNED THE JEEP SINCE 2004. I HAVE TAKEN GOOD CARE OF THIS JEEP AND PROVIDED REGULAR MAINTENANCE SINCE I PURCHASED IT. THE SEAT FRAME CONNECTING TO THE FLOOR FAILED CAUSING THE SEAT TO BECOME UNSTABLE. I REPAIRED THE BRACKET WITH WELDING. A SECOND FAILURE OCCURRED BETWEEN THE FRAME WELD TO THE UPRIGHT SEAT SUPPORT CAUSING THE SEAT TO RECLINE UNCONTROLLABLY. THIS FAILURE OCCURRED DURING OPERATION AND NEARLY CAUSED AN ACCIDENT. THE SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
Seats, Aug 10, 2010
DRIVER SIDE SEAT BROKE ON 2000 JEEP GRAND CHEROKEE LAREDO. SEEMS TO BE THE FRAME ON FRONT AND REAR NOW IT WOBBLES. *TR
Seats, Aug 9, 2010
THE DRIVER SEAT ON MY GRAND JEEP CHEROKEE 2000 JUST BROKE. *TR
Electrical system, Visibility, Aug 4, 2010
THE HVAC SYSTEM ON OUR 2000 JEEP GRAND CHEROKEE LIMITED HAS BROKEN AND IS UNABLE TO DIRECT AIR AT THE PROPER TEMPERATURE TO THE PROPER PLACES. THE DEFECT APPEARS TO BE RELATED TO ELECTRONICALLY CONTROLLED DAMPERS IN THE DUCTWORK THAT HAVE FAILED. THIS PREVENTS OUR DEFROSTER FROM WORKING AS EFFECTIVELY AS IT SHOULD AND IS ALSO AN IRRITANT TO THE DRIVER WHEN IT'S 110 DEGREES OUTSIDE IN THE TEXAS HEAT. GOOGLING THE PROBLEM IDENTIFIES IT AS A COMMON BREAKAGE AND IS RELATED TO THE USE OF CHEAP PLASTIC MATERIALS IN THE DAMPER MECHANISM. I BELIEVE THIS SHOULD BE COVERED AS PART OF A MANUFACTURERS RECALL CAMPAIGN. *TR
Power train, Aug 2, 2010, crash, fire
I OWN A 2000 JEEP GRAND CHEROKEE I WAS TRAVELING ON THE FREEWAY A FEW DAYS A GO WHEN MY TRUCK DECREASED IN SPEED SOMEWHAT. I PULLED OFF THE FREEWAY TO STOP AT A GAS STATION. ONCE STOPPED AT THE LIGHT A THICK PLUM OF SMOKE APPEARED IN THE AFT PORTION OF THE SUV. I PULLED INTO THE GAS STATION WITH SCREAMS OF YOUR TRUCK IS ON FIRE GET OUT. I QUICKLY PLACED THE TRUCK IN PARK JUMPED OUT AND THE TRUCK CONTINUED TO ROLL OUT OF THE GAS STATION ONTO THE STREET HITTING SOME LOCAL CONSTRUCTION WORKERS NEARBY EQUIPMENT. THE REAR AXLE CASE WAS ON FIRE. I GRABBED A C02 TANK FROM THE GAS STATION IN AN ATTEMPT TO STOP THE FIRE. THE DETROIT FIRE DEPARTMENT HAD TO COME TO COMPLETELY EXTINGUISH THE FIRE. *TR
Seats, Jul 31, 2010
MY JEEP GRAND CHEROKEE LAREDO SEAT FRAME IS BROKEN. *TR
Latches/locks/linkages, Jul 27, 2010
I HAVE A 2000 JEEP GRAND CHEROKEE ALL OF THE DOOR ACTUATORS HAVE GONE OUT SO THE DOORS DO NOT LOCK WITH THE REMOTE. ONE OF THE DOORS NO LONGER UNLOCKS AT ALL. *TR
Exterior lighting, Jul 26, 2010
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE TURNED ON, THE BRAKE LIGHTS WOULD NOT OPERATE. THE DEALER ADVISED THEY WERE AWARE OF THE FAILURE BUT THERE WAS NOT A RECALL. THE MANUFACTURER ADVISED HAVING THE DEALER MAKE REPAIRS AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 119,000.
Engine and engine cooling, Jul 19, 2010
I OWN A 2000 JEEP GRAND CHEROKEE, OVER THE PAST 6 MONTHS IT WILL JUST SHUTDOWN GOING DOWN THE HIGHWAY. IT DOES NOT MATTER WHAT SPEED OR EVEN IF YOU ARE SITTING AT A RED LIGHT. JEEP DEALERSHIP REPLACED THE CRANK SENSOR AND SAID THAT WAS MY PROBLEM. IT SHUTDOWN AGAIN ON THE WAY HOME FROM THE DEALERSHIP. I RETURNED WITH THE JEEP AND ALL THEY COULD TELL ME WAS THEY DON'T KNOW WHAT THE PROBLEM IS. MY JEEP WILL ACT LIKE IT HAS LOST ALL ELECTRICAL TO IT, ALL THE GAUGES WILL FALL TO THE LEFT. AFTER YOU TURN IF OFF SOMETIMES IT WILL RESTART AND OTHER TIMES YOU HAVE TO SIT THERE FROM ANYWHERE TO 5-15 MINUTES. *TR
Seats, Jul 19, 2010
FRONT SEAT ON 2000 JEEP GRAND CHEROKEE BROKE AWAY FROM THE MOUNTING FRAME. *TR
Engine and engine cooling, Jul 15, 2010
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SLIGHT EXPLOSION SOUND. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND FOUND THAT THE FAN BLADE, RADIATOR AND OTHER UNDER HOOD COMPONENTS WERE BROKEN. THE VEHICLE WAS TOWED TO THE DEALER IN WHICH THE VEHICLE WAS PURCHASED. THE DEALER REPLACED THE FAN BLADE, RADIATOR, HOSES AND CONNECTORS. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN) AND WHEN CONTACTING THE MANUFACTURER, HE WAS TOLD HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE 141,000.
Seats, Jul 15, 2010
WE OWN A 2000 JEEP CHEROKEE SPORT WITH APPROX. 155,000 MILES. WE BOUGHT IT USED 02/2004. SOMETIME IN JUNE 2010, JUST A COUPLE OF WEEKS PRIOR TO INCIDENT, THE DRIVER SEAT BEGAN TO MAKE A NOISE WHILE SITTING IN IT, DURING ACCELERATION, AND BRAKING. WE COULD NOT FIND THE SOURCE OF ANNOYING NOISE AND JUST HOPED IT WOULD GO AWAY. ON FRIDAY, JULY 9, 2010 WHEN MY HUSBAND WENT TO DO ERRANDS AND SAT IN THE SEAT HE SAID IT FELT ODD AND THE NOISE WAS GONE. HAPPY THE NOISE WAS GONE HE WENT ABOUT HIS BUSINESS. WHEN I GOT INTO THE JEEP ON SUNDAY, JULY 11, 2010 I NOTICED THE SEAT WAS WOBBLING. I GOT OUT AND LOOKED UNDER THE SEAT. I FOUND THE PROBLEM....WHERE THE SEAT ATTACHES TO THE SEAT ADJUSTER THE METAL HAD RIPPED ALMOST COMPLETELY THROUGH AT THE RIGHT FRONT BOLT. WHILE SITTING IN THE SEAT IT ROCKS FROM FRONT LEFT TO RIGHT REAR. THE SITUATION CALLS FOR IMMEDIATE ACTION ON OUR PART TO GET IT FIXED. WE ARE OBTAINING INFORMATION (TIME AND COST TO FIX AND AMOUNT OF TIME WITHOUT A VEHICLE-IT'S THE DRIVER SEAT NOT PASSENGER) ON WELDING, NEW SEAT, OR REPLACEMENT FROM JUNKYARD. I AM NOT EXCITED ABOUT WANTING TO USE ANOTHER JEEP SEAT AS I FEAR SAME ISSUE WILL OCCUR. THIS IS OUR ONLY VEHICLE. WE DO NOT GO MUDDING, FOUR WHEELING, MOUNTAIN CLIMBING, OFF ROADING WITH IT. WE DON'T LIVE NEAR A BEACH OR TAKE IT TO THE COASTLINE IN ORDER FOR HIGH SALT CONCENTRATION IN AIR TO BE A FACTOR. YES WE LIVE IN THE MIDWEST BUT SALT FROM SHOES CANNOT REACH THIS PART. OF THE SEAT. *TR
Service brakes, Hydraulic, Exterior lighting, Jul 15, 2010
2000 JEEP GRAND CHEROKEE REAR BRAKE LIGHTS OUT BECAUSE OF DEFECTIVE DESIGN. BRAKE LIGHTS STOP WORKING WHEN HEADLIGHTS TURNED ON. BRAKE LIGHTS WORK FINE WHEN HEADLIGHTS OFF. PROBLEM DESIGN IS IN THE TAIL LIGHT ASSEMBLY. WHEN YOU REMOVE THE LIGHT SOCKET FOR THE TAIL/BRAKE LIGHT IN THE LIGHT ASSEMBLY, YOU WILL SEE 3 SILVER CONTACT POINTS INSIDE THE BLACK PLASTIC RING. TWO ARE GROUPED TOGETHER AND THERE IS ONE THAT IS OPPOSITE OF THE TWO. THE ONE BY ITSELF IS THE GROUND; THE OTHER TWO ARE THE CONTACTS FOR THE TAIL LIGHT AND BRAKE LIGHT. THE PROBLEM LIES WITH THE GROUND CONNECTOR. YOU SHOULD NOTICE THAT THE GROUND CONTACT IS DEPRESSED INTO THE PLASTIC AND THE PLASTIC ITSELF IS SLIGHTLY WARPED DOWN. MOST CARS HAVE LIGHT SOCKETS WITH THEIR WIRING ATTACHED. THE SOCKET TWISTS INTO THE LAMP ASSEMBLY. ON THE GRAND CHEROKEE, THE SOCKET DOES NOT HAVE THE WIRING ATTACHED. INSTEAD, THE WIRING GOES INTO THE LAMP ASSEMBLY AND THE SOCKET HAS THREE ELECTRICAL CONTACTS THAT, WHEN TWISTED INTO THE ASSEMBLY, WILL MAKE THE CONTACT. WHAT SEEMS TO BE THE MOST FREQUENT MALFUNCTION IS THAT THE ELECTRICAL CONTACTS (WHICH MAKE CONTACT WITH THEIR RESPECTIVE ELECTRICAL PATHS WHEN THEY ARE INSERTED INTO THE ASSEMBLY) ARE PRESSED TIGHT TO ENSURE GOOD CONTACT WITH THE ASSEMBLY...AND ON MANY TAILLIGHTS, THE PLASTIC RING CONTAINING THE RESPECTIVE PATHS OFTEN BEGINS TO SEPARATE FROM THE FATIGUE OF THE CONTACTS PRESSING SO HARD. OF THE THREE CONTACTS (REAR TAIL LIGHT, REAR BRAKE LIGHT AND GROUND), THE GROUND IS WHAT MOST COMMONLY LOSES ITS CONTACT DUE TO FATIGUE CRACKING. THIS IS A SERIOUS SAFETY ISSUE BECAUSE OFTEN DRIVERS ARE UNAWARE THAT THERE IS A PROBLEM. IT ONLY HAPPENS WHEN THE HEADLAMPS ARE ON, SO IF CHECKED IN DAYLIGHT, THE PROBLEM OFTEN GOES UNDETECTED. ONLY WHEN ANOTHER DRIVER OR THE POLICE POINT IT OUT DOES IT LOOKED AT. THIS IS A WIDESPREAD PROBLEM THAT OCCURS FOR NEARLY EVERY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISSUE OF WILL IT HAPPEN, RATHER WHEN IS IT GOING TO HAPPEN! *TR
Visibility, Jul 14, 2010
FRONT DRIVER-SIDE WINDOW DRIVE ACTUATOR BROKE FOR THE SECOND TIME. WINDOW WON'T STAY UP AND WILL NOT MOVE UP OR DOWN. HAD TO HAVE THE WHOLE WINDOW MOTOR REPLACED AT A COST OF $500.00. THE WINDOW DRIVE ACTUATOR IS PLASTIC AND APPARENTLY BREAKS FREQUENTLY. THIS APPEARS TO BE DESIGNED TO FAIL. THIS IS A DEFECT AND SHOULD BE RECALLED. *TR
Seats, Jul 14, 2010
2000 JEEP GRAND CHEROKEE LAREDO. FRONT DRIVER-SIDE SEAT FRAME BROKE AT THE LOWER LEFT FRONT BASE LEG. HAD TO BE WELDED. *TR
Seats, Jul 12, 2010
THE WELD ON MY SET IN MY 2000 GRAND CHEROKEE BROKE LOOSE WHILE DRIVING. ALL WELDS ARE CURRENTLY BROKEN EXCEPT FOR ONE. SEAT HAS NOT BEEN REPLACED BECAUSE REPLACEMENT PARTS ARE HARD TO FIND. *TR
Seats, Jul 10, 2010
2000 JEEP GRAND CHEROKEE LAREDO. FRONT DRIVER'S SEAT STARTED TO WOBBLE/ROCK AND THEN BROKE. A WELDER FRIEND TRIED TO BRAZE IT BACK TOGETHER, HELD FOR 2 DAYS BROKE AGAIN. OFF TO JUNKYARD TO FIND WHOLE NEW SEAT. LOOKING ONLINE THIS IS A WIDE-SPREAD PROBLEM. AN OBVIOUS DEFECT AND SHOULD BE RECALLED. DEALERSHIP WANTS $800-1000 TO FIX. *TR
Seats, Jul 4, 2010
2000 JEEP GRAND CHEROKEE DRIVER SEAT JUST NORMAL DRIVING THE SEAT BROKE CAUSES EXTREME BACK PAIN. BREAKS CONSTANTLY IN 4 DIFFERENT AREAS FIRST BREAK WAS A BRACKET. HAVE WELDED THE PARTS MULTIPLE TIMES. *TR