2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Nov 23, 2002
ROTORS HAVE REQUIRED TURNING 4 TIMES WITHIN 30,000 MILES. DT
Service brakes, Hydraulic, Nov 22, 2002
I HAVE JUST HAD MY FRONT ROTORS REPLACED TWICE.NOW I WAS NOTIFIED BY THE DEALERSHIP THAT IN ORDER TO RESOLVE A "KNOCKING" NOISE IN THE REAR WHEN BRAKING. I WOULD HAVE TO HAVE MY REAR ROTORS AND REAR AXLES REPLACE. ALSO IT SEEMS AS IF I AM HAVING A FRONT END ALIGNMENT PERFORMED AT LEAST EVERY 3 MONTHS. I AM VERY CONCERNED, BECAUSE THIS 2000 CHEROKEE SPORT IS MY ONLY MODE OF TRANSPORTATION. I AM THE MOTHER OF TWO YOUNG SONS, SO THIS VEHICLE IS CONSTANTLY ON THE GO. I CAN NOT AFFORD ANY MISHAPS ESPECIALLY WHEN MY CHILDREN'S LIVES ARE CONCERNED. PLEASE CONTACT ME @ TACA73@MSN.COM. DT
Service brakes, Hydraulic, Nov 19, 2002
CONSUMER STATE WHILE DEPRESSING THE BRAKE PEDAL AT HIGH SPEED STEERING WHEEL WOULD SLIP OUT OF CONSUMER HAND AND THE BRAKE PEDAL VIBRATE. VEHICLE WAS SERVICE BY DEALER TECHNICIAN NOTICE PROBLEM WITH BRAKE SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. TS
Structure, Nov 14, 2002
NO PARTS AVAILABLE: RECALL NUMBER B06 TO INSTALL A DEBRIS SHIELD ON THE INTAKE MANIFOLD. EXUM NISSAN JEEP,KIA, 1800 WEST SECOND STREET ROSWELL NM 88201 THE SERVICE MANAGER MARILYN 505 622 1800. DEALER IS AWARE OF THE PROBLEM. MR
Service brakes, Hydraulic, Nov 5, 2002
SOMETIMES THE BRAKES IN MY VEHICLE DOES NOT RESPOND WHEN THE PEDAL IS DEPRESSED. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769322
Steering, Service brakes, Hydraulic, Nov 4, 2002
THE CONSUMER IS EXPERIENCED A RECURRING PROBLEM WITH THE BRAKES. THE PROBLEMS ARE AS FOLLOWED: SHIMMYING, SQUEAKING/SQUEALING IN THE BRAKE SYSTEM, SHIMMY/SHAKE IN THE STEERING WHEEL, AND WARPED ROTORS. THE VEHICLE IS WAS STILL UNDER WARRANTY, BUT THE CONSUMER WAS TOLD THAT THERE WAS NO WAY POSSIBLE THAT THIS PROBLEM COULD BE COVERED BY WARRANTY, AND LEARNED FROM THE DEALER THAT THEY ARE AWARE OF THE PROBLEM, WHICH IS A CALIPER PROBLEM. (WHICH INDICATES THAT THE PROBLEM WILL OCCUR AGAIN) THE ROTORS WERE REFACED AND RESURFACED, AND THE PADS WERE RESURFACED. REFER TO ODI#768226 *SCC
Structure, Oct 31, 2002
CONSUMER STATED THAT THE DRIVER SEAT BECAME LOOSE WHICH IT WILL ALLOWED IT TO ROCK BACK AND FORWARD. DEALER WAS CONTACTED AND STATED THAT THE FRAME ON THE SEAT HAD BROKEN AND IT WAS REPLACED . TS
Service brakes, Hydraulic, Oct 30, 2002
ROTORS HAVE BEEN RESURFACED TWICE AT MY EXPENSE. THEY ARE WARPED AGAIN. DT
Vehicle speed control, Oct 30, 2002
CONSUMER PUT THE VEHICLE IN PARK, SET THE EMERGENCY BRAKE AND KEPT THE ENGINE RUNNING WHILE GETTING THE MAIL. CONSUMER RETURNED WITH FOOT ON THE BRAKE PEDAL, RELEASED THE PARKING BRAKE, PUT THE VEHICLE IN REVERSE GEAR. WIHTOUT TOUCHING THE ACCELERATOR, THE VEHICLE MOVED BACKWARDS TWO CAR LENGTHS. SUDDENLY WITH OUT CONSUMERS ASSISTANCE, THE VEHICLE REVVED AND ACCELERATED WITH FULL POWER. CONSUMER HAD HIS FOOT PRESSED HARD ON THE BRAKE PEDAL, BUT THE VEHICLE KEPT MOVING. THIS PROBLEM IS INTERMITTENT. *JG
Structure, Oct 29, 2002
CONSUMER STATES VEHICLE DOOR IS STUCK IN THE LOCK POSITION. CONSUMER STATES THAT PASSENGER DOOR WILL NOT UNLOCK, WITH OR WITHOUT KEY. TS
Service brakes, Hydraulic, Oct 29, 2002
NO FAILURE YET SEVERE RUSTING OF BRAKE LINE GOING TO THE REAR AXLE. THE RUST IS AT THE MOUNTING CLIPS IS THERE ANY ON GOING INVESTIGATION ON THIS ISSUE? HAVE PHOTOS AVAILABLE. DT
Service brakes, Hydraulic, Power train, Oct 25, 2002
REAR DIFFERENTIAL: COMPLETE LOCKUP AT 55 MPH !!! AS I TRAVELED DOWN A COUNTY HWY TO JUST OUTSIDE OF TOWN AFTER WORK. ALMOST KILLED 2 PEDESTRIANS AS THE BACK END SKIDDED 100 FT IN COMPLETE LOCKUP, DEALER REPLACING THE REAR AXLE AND LOOKING AT THE FRONT DIFFERENTIAL SINCE IT SEEMS TO HAVE PROBLEMS CAUSED BY THIS SUDDEN FAILURE OF THE BACK. BRAKES: I HAVE HAD ROTORS TURNED 3 TIMES (TWICE BY DEALER UNDER WARRANTY AND ONCE BY INDEPENDENT SHOP) AND SINCE PURCHASED COMPLETE NEW ROTORS AND PADS ON ALL 4 TIRES WORK BY MIDAS DUE TO SEVERE PULSATION WHEN BRAKING. I HAVE NOTICED LOTS OF COMPLAINTS FOR EXACTLY THE SAME THING ON INTERNET. JAY LASZEWSKI DT
Power train, Oct 24, 2002
CONSUMER STATES THE REAR DIFERENTIAL, REAR AXLE AND INNER SHAFT HAS TO BE REPLACED. DALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Fuel system, Other, Oct 23, 2002
CONSUMER STATES THAT HAS AN OVER RING GASKET AND IT DOES NOT GIVE THE VEHICLE ENOUGH POWER TO START. DEALER WAS CONTACTED. MR
Structure, Oct 22, 2002
CONSUMER STATES THAT THE FRONT DRIVERS SIDE DOOR AND REAR LOCKING DEVICES ARE JAMMING. CONSUMER STATES ONCE WAS TRAPPED IN VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Structure, Oct 22, 2002
FOR THE PAST MONTH, I WAS UNABLE TO GET MY HOOD TO OPEN TO GET AN OIL CHANGE. I DECIDED TO TAKE MY CAR TO VAVOLINE TO SEE IF THE MECHANICS THERE COULD OPEN THE HOOD. THEY WERE ALSO UNABLE TO OPEN THE HOOD. THEY TOLD ME I WOULD HAVE TO TAKE IT TO A BODY SHOP, OR THE DEALERSHIP. LATER THAT EVENING WHILE DRIVING DOWN THE EXPRESSWAY AT 70 MPH, MY HOOD FLEW OPEN. I WAS UNABLE TO SEE IN FRONT OF ME. NO ONE WAS INJURED AND I WAS ABLE TO SAFELY GET MY CAR TO THE SIDE OF THE ROAD. VERY DISTURBED BY THIS INCIDENT, I RESEARCHED AND DISCOVERED THAT DODGE RAMS HAD A RECALL FOR CORROSION OF THE RETURN SPRING ON THE HOOD SECONDARY LATCH THAT COULD CAUSE THE MECHANISM TO BIND IN THE RELEASE POSITION AND THE HOOD COULD OPEN UNEXPECTEDLY. I HAVE ALSO CONTACTED DAIMLER CHRYLSER REGARDING THE INCIDENT. DT
Parking brake, Power train, Oct 17, 2002, crash
CONSUMER STATED THE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED AND ENGINE RUNNING. THE CONSUMER EXITED THE VEHICLE THEN IT BEGAN TO ROLL BACKWARDS AND HIT A BRICK WALL. UPON INSPECTION THE CONSUMER NOTICED THAT THE GEAR LEVER HAD SHIFTED FROM PARK TO REVERSE. THE CONSUMER CONTACTED THE DEALER ABOUT GEAR SHIFT PROBLEM PRIOR TO THIS ACCIDENT. *TS *NLM
Service brakes, Hydraulic, Oct 8, 2002
RECURRING WARPING OF BRAKE ROTORS UNDER NORMAL USE CAUSING EXCESSIVE VIBRATION IN STEERING UNDER BRAKING AT ALL SPEEDS. ROTORS HAVE BEEN RESURFACED TWICE (AT 7986 AND 29489 MILES), ROTORS REPLACED (AT 45176 MILES), PROBLEM STILL RECURRING. DEALER INDICATES CALIPER PROBLEM THAT CHRYSLER IS AWARE OF AND DEVELOPING FIX, BUT NO NOTIFICATION OR FOLLOW UP FROM DEALER. MR
Steering, Service brakes, Hydraulic, Power train, Oct 7, 2002
TRANSFER CASE BAD ON DELIVERY. SNAP RING NOT INSTALLED UNIT REPLACED. BRAKE ROTORS WARP EVERY 20K MILES. REPLACED WITH AFTERMARKET AT 40K.. STEERING COLUMN CLUNK AND FEELS LOOSE. DEALER REPLACED WITH NEW, SAME PROBLEM EXISTS. EXCESSIVE CLUNKING AND LOOSENESS IN DRIVELINE. LOUD CLUNK PARK TO REVERSE DEALER SAYS NORMAL BUT LOTS OF COMPLAINTS. MR
Seat belts, Oct 4, 2002
WHEN THE AUTOMATIC SEAT BELT RETRACTED BACK INTO POSITION, IT WAS DIFFICULT FOR THE CONSUMER TO ENTER THE VEHICLE AS WELL AS EXIT. TS *TT *JB
Service brakes, Hydraulic, Oct 2, 2002
THESE VEHICLES DEFINITELY HAVE A PROBLEM WITH FRONT END VIBRATION AND ROTORS. 5401 MILES I NEED NEW ROTORS, AT 23,000 MILES NEW BRAKES AND RESURFACING ROTORS AND REPLACING BEARINGS. DEALER NOW SAYS IT IS NORMAL WEAR. I DON'T DRIVE THE VEHICLE THAT FAR MAYBE 20 MILES A DAY IF I'M LUCKY. NOW THIS IS GOING TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND WOULD LIKE TO HAVE SOMETHING DONE ABOUT IT. VEHICLE ALSO MAKING NOISES DEALER CANNOT HEAR OR DUPLICATE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768034
Seats, Oct 1, 2002, crash
MY VEHICLE HYDROPLANED AND DURING THE ACCIDENT, THE DRIVER'S SEAT BROKE OFF OF THE TRACKS AND I SUSTAINED A LACERATION TO THE BOTTOM OF MY RIGHT FOOT. I CONTACTED CHRYSLER ABOUT 2 WEEKS AFTER THE ACCIDENT TO REPORT WHAT HAPPENED. I WAS THEN CONTACTED BY AN INSPECTOR FROM CHRYSLER AND AFTER THAT I ONLY KNOW THAT THE FILE HAS BEEN SENT TO A LAW FIRM IN WASHINGTON D.C. APPARENTLY THE COMPANY THOUGHT I WAS MAKING A CLAIM AGAINST THEM, WHICH WAS NEVER MY INTENT. I WOULD JUST LIKE TO KNOW THE RESULTS OF THE INSPECTION. I SAW A LOCAL LAWYER YESTERDAY 9/30/02 AND HE FEELS THAT I WILL NEVER BE ABLE TO OBTAIN THE INSPECTION RESULTS BECAUSE CHRYSLER WOULD BE DOING AN INJUSTICE TO THEMSELVES. COULD YOU PLEASE ASSIST ME WITH THIS MATTER OR GIVE ME ANOTHER CONTACT WHO COULD DO SO. THANK YOU FOR YOUR TIME, SUSAN HOAGLAND MR
Service brakes, Hydraulic, Sep 25, 2002
THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY AT SPEEDS ABOVE 40 MPH WHEN BRAKES ARE APPLIED. NLM
Power train, Sep 24, 2002
THE VEHICLE WAS PARK BUT RUNNNING, WITHOUT PRIOR WARNING THE VEHICLE JUMPED OUT OF GEAR AND WENT INTO THE RIVER. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
Power train, Vehicle speed control, Sep 21, 2002
VEHICLE WENT INTO FULL THROTTLE REVERSE AS IT WAS SHIFTED OUT OF "PARK". VEHICLE IS EQUIPPED WITH A BRAKE INTERLOCK THAT PREVENTS SHIFTING OUT OF PARK WITHOUT BRAKE BEING APPLIED. VEHICLE LEFT RUBBER MARKS FROM ALL FOUR WHEELS FOR SEVERAL FEET BEFORE I WAS ABLE TO BEING IT UNDER CONTROL. APPLICATION OF BOTH FEET TO BRAKE PEDAL DIDN'T STOP THE ACCELERATION AND PROBLEM VANISHED AS QUICKLY AS IT APPEARED. ALL INDICATIONS NOMINAL AFTER THE EVENT, BUT AM NOW VERY CONCERNED OF PERSONAL LIABILITY IN THE EVENT OF AN INJURY. THIS IS A VERY DANGEROUS SITUATION AND I CAN SAY WITH ABSOLUTE CERTAINTY THAT THE ACCELERATOR WAS NOT TOUCHED. ONE OTHER DETAIL I MIGHT MENTION IS THAT AS I WAS ENGAGING THE BRAKE PEDAL TO SHIFT INTO REVERSE, SOMETHING REGISTERED THAT THE PEDAL "FELT FUNNY". I'VE ATTEMPTED TO RECREATE THE PROBLEM... USING THE BRAKE WITH THE ENGINE OFF TO REMOVE ANY VACUUM ASSIST, THEN STARTING... NORMAL SHIFTS FROM PARK TO REVERSE... NOTHING. MY PROFESSION AND TRAINING ALLOWS ME TO BE SOMEWHAT OBJECTIVE IN THIS MATTER. I HAVE TO ASSUME THAT SOMEHOW THE PEDAL "FEELING" FOR THE BRAKES AND THE INSTANT THROTTLE INCREASE ARE RELATED. SINCE THERE IS NO MECHANICAL CONNECTION, IT WOULD LEAD ME DOWN THE PATH OF AN ELECTRONICS MALFUNCTION. I WILL INFORM CHRYSLER AND THE DEALER AS SOON AS BUSINESS HOURS START ON MONDAY, BUT I WRITE THIS IN CASE I AM THE "VICTIM" OF A SIMILAR EVENT BEFORE THE VEHICLE IS REPAIRED.*AK