2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Vehicle speed control, Sep 18, 2002
WHEN BRAKES WERE APPLIED TO SLOW DOWN/STOP VEHICLE SUDDENLY JERKED FORWARD. THIS PROBLEM WOULD SOMETIMES HAPPEN WHEN BACKING UP. OWNER HAS TAKEN VEHICLE TO DEALERSHIP, BUT PROBLEM HAS NOT BEEN RESOLVED. PLEASE DESCRIBE DETAILS. *AK
Service brakes, Hydraulic, Sep 17, 2002
REAR BRAKE CYLINDERS ARE LEAKING,RESULTING IN EXTENDED STOPPING DISTANCE WHILE DRIVING.*AK
Latches/locks/linkages, Sep 16, 2002
LOCKING MECHANISM IS WEARING INTERNALLY. LOCKS WILL ENGAGE INTERMITTENTLY. DEALERSHIP IS AWARE OF T PROBLEM.*AK
Suspension, Sep 13, 2002
CONSUMER STATES WHILE DRIVING AT ANY SPEED, IF VEHICLE HITS THE SLIGTEST BUMP IN THE ROAD , A MASSIVE VIBRATION IS FELT IN THE FRONT END, ENOUGH TO LOSE CONTROL OF VEHICLE,VIBRATION IS WORST AT SPEEDS ABOVE 55MPH.CONTACTED DEALER CANNOT FIX PROBLEM. NLM
Visibility, Sep 12, 2002
VENTILATION SYSTEM STOPPED WORKING. I WAS TOLD RESISTOR OVERHEATS CAUSING HARNESS AND MOTOR TO MELT. REPAIR IS $500.00+ SERVICE TECHNICIAN SAID IT "HAPPENS ALOT". SEEMS TO ME RESISTOR NEEDS TO BE UPGRADED.*AK
Service brakes, Hydraulic, Sep 11, 2002
BRAKE LINE RUSTED THRU,RESULTING IN COMPLETE LOSS OF BRAKES. LINE IS RUSTED WHEREVER A CLIP HOLDS IT TO THE CHASSIS. OTHER SPOTS READY TO RUST THROUGH. MFG. REFUSES TO PAY FOR REPAIR OR CONSIDER THE CATASTROPHIC SAFETY ISSUE THIS INVOLVES. CLAIM IT IS DUE TO ELEMENTS.....WHOLE LINE IS NOT RUSTED THROUGH, ONLY WHERE CLIP HOLDS IT. CAR WAS DRIVEN NORMALLY, UNDER SAME CONDITIONS OTHERS FACE, THIS COULD BE A CATASTROPHIC FAILURE CAUSING DEATH. CERTAINLY YOUR BRAKE LINE SHOULD NOT FAIL AFTER 2.5 YEARS WITH NORMAL USE. IF THE ELEMENTS CAUSED IT, ARE THE CARS NOT SUPPOSED TO BE DRIVEN OUTSIDE. COULD BE A REACTION BETWEEN THE CLIP AND THE LINE CAUSED BY SALT, BUT THERE ARE A LOT OF PEOPLE DRIVING THROUGH SALT IN THE WINTER. THEY MAY DIE.*AK
Electrical system, Sep 10, 2002, fire
VEHICLE WAS ONLY DRIVEN ABOUT 5 MILES AND PARKED WHEN A NEIGHBOR NOTICED FIRE. CONSUMER STATED FIRE WAS UNDER THE HOOD OF VEHICLE. *AK
Electrical system, Aug 27, 2002, fire
WHILE TRAVELING NOTICED A FUEL SMELL. CONSUMER PULLED VEHICLE OVER AND LOOKED UNDER HOOD, AND NOTICE ENGINE WAS ON FIRE. FIRE DEPARTMENT WAS CALLED, AND PUT FIRE OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK
Fuel system, Gasoline, Aug 27, 2002
THIS VEHICLE HAS BEEN TO THE DEALER 3 TIMES FOR FUEL LEAKING FROM THE TOP OF THE TANK AFTER FILLING IT UP AT THE GAS STATION. FUEL PUMP WAS REPLACED AS WELL AS TANK. CONDITION GOES AWAY AND THEN RETURNS AGAIN 9-12 MONTHS AFTER REPAIR. OBDVIOUSLY PARTS ARE FAILING FOR THE SAME REASON. CAR WILL LOSE APPROX.3 GALLONS AFTER LEAVING GAS STATION DRIVING DOWN THE ROAD. SOMEONE IS GOING TO END UP DEAD IF THEY DONT CORRECT THIS. VEHICLE IS OUT OF WARRANTY, BUT PROBLEM IS RELATED TO THE SAME RECALL. I CANT AFFORD THE PARTS AND LABOR TO REPAIR IT, LEAVING ME NO CHOICE BUT TO DRIVE IT.
Service brakes, Hydraulic, Aug 26, 2002
ROTORS FAIL WITHOUT WARNING, HAVE BEEN REPLACED FOUR TIMES SINCE PURCHASE OF VEHICLE
Fuel system, Gasoline, Aug 23, 2002
WHILE DRIVING VEHICLE WILL JUST STALL OUT WITHOUT ANY WARNING.CONTACTED DEALER. THIS IS A RESULT OF THE FUEL PUMP BEING DEFECTIVE.*AK
Service brakes, Hydraulic, Aug 23, 2002
WHILE DRIVING ANDWHEN BRAKES ARE APPLIED FRONT OF VEHICLE VIBRATES.CONTACTED DEALER.THIS WAS A RESULT OF ROTORS OVERHEATING.*AK
Vehicle speed control, Aug 22, 2002
INADVERTENT ROLL AWAY IN REVERSE IN PARK. *AK
Service brakes, Hydraulic, Aug 17, 2002
AT ABOUT 8,000 MILES WHILE DRIVING DOWN FROM BIG BEAR LAKE, THE CAR EXPERIENCED SEVER FRONT END VIBRATION DURING BRAKING HE CAR WAS RETURNED TO TUTTLE-CLICK WHERE THEY DETERMINED THE ROTORS WERE WARPED. THE ROTORS WERE TURNED UNDER WARRANTY. ABOUT 11 MONTHS LATER WHILE RETURNING FROM MY NEXT TRIP TO BIG BEAR THE PROBLEM RECURRED AT 13,000 MILES. THE CAR WAS RETURNED TO TUTTLE- CLICK AND THE PROBLEM WAS IDENTIFIED AS WARPED ROTORS. THIS TIME THEY REFUSED TO TURN THE ROTORS EVEN THOUGH THE 3 YEAR / 30,000 MILE WARRANTY WAS IN EFFECT. THIS IS A SAFETY RELATED DESIGN DEFECT AND SHOULD BE CORRECTED. *AK
Service brakes, Hydraulic, Aug 17, 2002
FRONT WHEELS SHAKE WHEN BRAKES APPLIED AT SPEEDS OVER 50 MPH. DEALER DESCRIBED CAUSE AS WARPED ROTORS. THE FRONT ROTORS WERE REPLACED AT APPROX. 12000 MILES, 24000 MILES AND AGAIN AT APPROX. 36000 MILES. DEALER STATES THAT THIS HAS BEEN A PROBLEM IN OTHER LIKE VEHICLES. ALL REPAIRS WERE COVERED UNDER WARRANTY SO FAR.*AK
Service brakes, Hydraulic, Aug 15, 2002
WHILE DRIVING DOWN THE ROAD AT 40-50 MPH, THE VEHICLE STARTED TO SHIMMY AND SHAKE. WHEN TAKING THE VEHICLE TO DEALER, THE DEALER STATED THAT ALL FOUR ROTORS WHERE WARPED. CONTACTED DEALER. *AK *SCC
Service brakes, Hydraulic, Aug 14, 2002
WHILE DRIVING APPLIED BRAKES AND THEY DIDN'T HOLD, PEDAL WENT ALL THE WAY TO THE FLOOR, RESULTING IN VEHICLE RUNNING INTO A TREE.*AK
Fuel system, Gasoline, Aug 14, 2002, fire
PRIOR TO RECALL NOTICE (02V104000) CONSUMERS VEHICLE EXPERIENCED AN UNDER HOOD FIRE IN WHICH A MOUSE NEST HAD IGNITED, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE RAPIRS AND A FIFTY DOLLAR DEDUCTIBLE THAT WAS PAID TO THE INSURANCE COMPANY.*JB
Service brakes, Hydraulic, Aug 13, 2002
TOOK TO DEALER, SAID THAT IT WAS NORMAL WEAR AND TEAR FOR A ROTOR TO BE WARPED AT 17,500 MILES.*AK
Fuel system, Gasoline, Aug 9, 2002
AFTER MAKING SEVERAL APPOINTMENTS WITH DEALERSHIP TO HAVE RECALL 02V104000 REPAIRS DONE, DEALERSHIP WILL EITHER CANCEL OR SAY PARTS WERE NOT AVAILABLE.*AK
Electrical system, Equipment, Aug 6, 2002
KEYLESS ENTRY ON DRIVERS SIDE DOES NOT UNLOCK DOOR. CAUSE IS UNKNOWN.*AK CONSUMER IS ALSO EXPERIENCING ELECTRICAL PROBLEMS.*JB *DT
Interior lighting, Aug 6, 2002
DASHBOARD LIGHTS DO NOT LIGHT UP. CAUSE IS UNKNOWN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Electrical system, Aug 6, 2002
TAIL LIGHTS WENT OUT WHILE DRIVING. WIRES WERE BURNED. . DEALER REPLACED TAIL LIGHT ON REAR/RIGHT SIDE. CURRENTLY, TAIL LIGHT ON LEFT SIDE WENT OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Aug 5, 2002
ROUGH VIBRATION AT ALL SPEEDS WHEN BRAKING; ROTORS TURNED; 4000 MILES LATER PROBLEM RETURNED/RECOM. REPLACE ROTORS & PADS; MANU.FACTURER WILL NOT REPAIR AFTER 1ST YEAR. *AK
Structure, Aug 1, 2002
TAILGATE WOULD NOT OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK