2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Steering, Nov 9, 2001
WHINING NOISE UPON TURNING THE VEHICLE LEFT OR RIGHT AT LOW SPEEDS.. DEALER IN PRINCETON ,NJ SAYS "SIR...THATS NORMAL OPERATING NOISE".. WOW, JUST LIKE PLEADING THE 5TH.. NO COMMENT.. TOOK IT TO ANOTHER DEALER(ONE WHERE IT WAS PURCHASED FROM) THEY RECOGNIZED THE PROBLEM AND SAID IT WAS A COMMON PROBLEM.. THEY REPLACED THE GEAR BOX. SOUND IS COMING FROM THE PRESSURIZED FLUID WITHIN THE STEERING GEAR BOX. IT IS A CONFIRMED DESIGN FLAW. CONGRATULATIONS CHRYSLER.. YOU DID IT AGAIN..THE NEW GEAR BOX IS MUCH QUIETER BUT AFTERA MONTH..THE NOISE IS BACK BUT NOT AS PRONOUNCED. LESSON FOR TODAY.. NOT ALL DEALERS ARE THE SAME IN THEIR SERVICE ABILITY.*AK
Fuel system, Gasoline, Nov 9, 2001
HARD STARTING... FUEL PUMP REPLACED AND PROBLEM CORRECTED.. HAD TO PUMP THE GAS PEDAL LIGHTLY THEN TURN THE KEY TO GET THE BEAST STARTED.. AND I MEAN A BEAST !.. ROUGH IDLEING ENGINE, NOISEY DIESEL LIKE SOUND FROM THIS POORLY DESIGNED AND ENGINEERED HUNK OF METAL.. A TRUE EMBARRSEMENT FRO THE CHRYSLER ENGINEERS.. I MUST SAY ONE THING..THEY ARE CONSISTENT IN DESIGNING A GOOD LOOKING VEHICLE.. BUT BEAUTY IS ONLY SKIN DEEP.. FOR THIS VEHICLE IS A CONSUMERS NIGHTMARE.. STAY AWAY FROM THESE TRUCKS. *AK
Service brakes, Hydraulic, Nov 7, 2001
CONSUMER WAS TRAVELING ON THE HIGHWAY, WHEN HE APPLIED BRAKES VEHICLE SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. THE MECHANIC OF THE DEALERSHIP MECHANIC INFORMED CONSUMER THAT BRAKE ROTORS WERE WARPED.*AK
Service brakes, Hydraulic, Nov 7, 2001
BRAKE ROTORS ARE WARPED. REQUIRE REPLACEMENT. DEALER AND MANUFACTURER REFUSE ANY RESPONSIBILITY. OWNER MUST PAY FOR ALL REPAIRS. WARRANTY ONLY 12,000MI.*AK
Power train, Nov 7, 2001
THE VEHICLE WAS PARKED IN GARAGE; GOT OUT WITH DOOR OPEN TO PUT MATERIAL IN CAR; VEHICLE SLIPPED INTO REVERSE, BACKING OUT OF GARAGE; DAMAGE TO DRIVER SIDE DOOR, FENDERS AND GARAGE STRUCTURE. SIMILAR REPORTS OF THIS ACCIDENT AS OF 11/01 APPEAR TO BE IN EXCESS OF 60, BASED ON REVIEW OF NHTSA WEB SITE. NEED DETAILS ON WHEN RECALL WILL BE REQUESTED. *AK
Wheels, Nov 6, 2001
FRONT WHEEL BIND WHEN TURNING.*AK
Service brakes, Hydraulic, Nov 5, 2001
FRONT BRAKE ROTORS WARP. I HAVE REPLACED THEM TWICE AND HAD THEM CUT ONCE, AND IT HAPPENDS EVERY 6,000 MILES OR SO.*AK
Air bags, Nov 2, 2001, crash
CONSUMER WAS INVOLVED IN A FRONT END COLLISION WHILE TRAVELING 45 MPH. DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED INJURIES. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Vehicle speed control, Oct 31, 2001, crash
SINCE MY INITIAL REPORT ON THIS VEHICLES SUDDEN ACCELERATION WE HAVE HAD IT BACK TO THE DEALER FOR REPAIR OR CORRECTION OF THIS CONDITION. DEALER COULD NOT FIND ANY CODES, OR DEFECT. DEALER CLAIMS THAT CHRYSLER KNOWS NOTHING OF THIS PROBLEM EVEN THOUGH YOUR SITE LISTS MANY OTHER INSTANCES OF THE SAME TYPE. THEY COULD OFFER NO HELP TO THE SERVICE DEPARTMENT IN RESOLVING THIS SERIOUS AND POTENTIALLY LIFE THREATENING SITUATION. HOW MANY REPORTS OF THE SAME TYPE HAVE TO BE FILLED BEFORE AN INVESTIGATION OF THIS CONDITION TAKES PLACE?*AK
Vehicle speed control, Oct 29, 2001, crash
WWILE PARKING VEHICLE SUDDENLY ACCELERATED TO REQUIRE BOTH FEET ON BRAKE AND SHIFT TO NUETRAL TO STOP. VEHICLE STRUCK CURBING IN LOT AND UPSET ITS LOCATION. IN TRAFIC THIS COULD HAVE BEEN FATAL.*AK
Service brakes, Hydraulic, Oct 26, 2001
ROTORS HAVE BECOME WARPED AFTER VERY SHORT TIME. FRONT SHIMMIES WHEN BRAKING. *AK
Service brakes, Hydraulic, Oct 19, 2001
WHEN APPLYING BRAKES FRONT END VIBRATES. HAD NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
Power train, Oct 19, 2001
TRANSMISSION WILL SLIP OUT OF GEAR AND SUDDENLY WILL GO BACK INTO GEAR WITH A JERK. VEHICLE, SOMETIMES WILL NOT GO INTO GEAR AT ALL. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER LOOKED AT VEHICLE AND REPLACED REAR END, BUT DID NOT REMEDY THE PROBLEM. PLEASE ADD VIN . *AK
Service brakes, Hydraulic, Oct 19, 2001
BRAKE ROTORS WARPED OVER ONE DAY USE. CONTACTED DEALER, AND DEALER STATED BRAKES WERE OVERHEATED, AND NOT COVERED UNDER WARRANTY. *AK *YH
Steering, Oct 16, 2001
THE STEERING HAS A MIND OF ITS OWN. TURN THE STEERING WHEEL AND RELEASE IT AND IT CONTINUES TO TURN UNTIL LOCKED. WHEELS WILL NOT CENTER THEMSELVES WITH VEHICLE MOVING FORWARD. DIAGNOSED AS FAULTY STEERING GEAR BOX.*AK
Service brakes, Hydraulic, Engine and engine cooling, Power train, Exterior lighting, Oct 10, 2001
ENGINE BLEWOUT WHILE DRIVING AT HIGHWAY SPEED OF 65-70 MPH. DEALER NOTIFIED. *AKVEHICLE JERKS WHILE IN MOTION AT HYWY SPEEDS. THE COMPRESSOR CLUTCH WAS DEFECTIVE AND WAS REPLACED. THE BRAKES PULSATE WHEN APPLIED. THE FRONT ROTORS WAS TURNED. BRAKES SHUDDER WHEN BRAKING FROM HIGHWAY SPEEDS. THE ROTORS WERE FOUND TO BE WARPED. THE ENGINE OVERHEATS. THE COOLING SYSTEM WAS FOUND TO BE UNDER HIGH PRESSURE. THE CYLINDER HEADS WERE REMOVED BECAUSE THEY WERE WARPED. THE ENGINE WAS REPLACED DUE TO WARPAGE. A BUMP IS FELT WHEN COMING TO A STOP. THE REAR DRIVESHAFT WAS REPLACED WITH REVISED PARTS PER TECHNICAL SERVICE BULLETIN. THE REAR END NOISE IS STILL APPARENT. A NEW SHAFT AND YOKE WERE INSTALLED. THE TRANSMISSION SHOFTS HARD ON ACCELERATION IN LOW GEARS. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. ACCELERATION IS STILL JERKY WHILE IN MOTION AND THE TURN SIGNALS AND HEADLIGHTS GO ON AND OFF AT RANDOM. CONSUMER ASKS FOR REIMBURSMENT OF MONIES PAID AND TO HAVE VEHICLE TRADED FOR ONE THAT CAN BE TRUSTED. *JG
Service brakes, Hydraulic, Oct 10, 2001
WHEN TRAVELING AT 60 MPH AND APPLYING BRAKES VEHICLE WILL SHAKE WHEN TRYING TO SLOWDOWN. CONTACTED DEALER, AND DEALER SOLVED PROBLEM. *AK CONSUMER STATED THE DEALER DISCOVERED THE PROBLEM AS BENT ROTORS.*SLC
Fuel system, Gasoline, Oct 10, 2001
O RING DETERIORATES CAUSING LEAKAGE - DELAERSHIP ADMITTED AS KNOWN PROBLEM - CHRYSLER DENIED - I PAID TO HAVE FIXED - BELIEVE THAT IT IS A KNOWN DEFECT. *AK
Engine and engine cooling, Other or unspecified, Oct 9, 2001
'CHECK GAUGES' LIGHT COMES ON MULTIPLE TIMES, TEMPERATURE GAUGE TO REDLINE FOR A FEW MINUTES, THEN BACK TO NORMAL. BROUGHT IN TO BE CHECKED/FIXED 5 TIMES, 'NO LEAK', 'NO PROBLEM DETECTED', 'RADIATOR HOSE LOOSE', 'ADDED COOLANT' UNTIL THIS LAST TIME: 'CRACKED HEAD'; ALSO OIL GAUGE RECENTLY SHOWS NO PRESSURE WITH GREAT FREQUENCY, AS WITH TEMPERATURE GAUGE. I HAD BEEN ADDING COOLANT EVERY FEW WEEKS. I BELIEVE THIS PROBLEM COULD SEIZE THE ENGINE WHILE VEHICLE IS IN MOTION.
Power train, Oct 5, 2001, fire
WHILE DRIVING, CONSUMER COULD SEE SMOKE, AFTER PULLING OVER CONSUMER COULD SEE THERE WAS A FIRE IN THE ENGINE COMPARTMENT, FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM, CLAIM 13-7494-462. *SLC
Power train, Oct 5, 2001
PUT CAR IN PARK. WITH ENGINE RUNNING STEPPED OUT OF CAR. TRANSMISSION SHIFTED INTO REVERSE AND CAR STARTED ROLLING BACKWARD. DRIVER WAS KNOCKED DOWN AND INJURED WHILE TRYING TO REACH IN CAR TO APPLY BRAKE BY HAND.*AK
Service brakes, Hydraulic, Oct 4, 2001
FRONT BRAKE ROTORS WERE PREMATURELY WARPED, CAUSE UNKNOWN. DEALER COULD NOT IDENTIFY THE CAUSE. *AK *YH
Power train, Oct 4, 2001
WHILE LEAVING VEHICLE IDLING AND IN PARK, VEHICLE JUMPED INTO REVERSE AND STARTED TO MOVE, BUT CONSUMER JUMPED IN AND STEPPED ON BRAKES, PREVENTING VEHICLE FROM MOVING. *AK CONSUMER WAS INJURED IN ACCIDENT. *YH
Service brakes, Hydraulic, Oct 4, 2001
ROTORS FAILED AT 7K, 14K, AND 27K. NEVER HAD A CAR THAT NEEDED BRAKE WORK AT 27K. SUSPECT THAT BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE. *AK
Service brakes, Hydraulic, Oct 3, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK