2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Power train, Aug 9, 2001
CAR WAS IDLING IN PARK WHILE DRIVER STEPPED OUT OF VECHILE MOMENTARILY. CAR STARTED GOING IN REVERSE AND HIT CAR APPROX. 12FT BEHIND IT CAUSING THE OTHER VEHICLE TO BE FLAT BED TOWED OFF PREMISES FOR EXTENSIVE DAMAGE!*AK
Service brakes, Hydraulic, Aug 9, 2001
THE VEHICLE'S STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. THE PROBLEM APPEARS TO BE CONTINUEOUS AND THE CONSUMER WANTS THE MANUFACTURER TO REFUND OR PROVIDE A LONGER BUMPER TO BUMPER WARRANTY. *YH
Vehicle speed control, Aug 9, 2001
THE VEHICLE WAS IN A PARKING LOT, WHEN THE DRIVER PUT THE VEHICLE INTO GEAR IT SUDDENLY SURGED FORWARD STRIKING A BUILDING RESULTING IN INTEROIR AND EXTERIOR DAMAGE (KENTUCKY UNIFORM POLICE TRAFFIC COLLISION REPORT). *YH
Power train, Aug 8, 2001, crash
HAD VEHICLE PARKED IN DRIVEWAY WITH BOTH LEFT SIDE DOORS OPEN. WAS TAKING CHILD OUT OF VEHICLE WHEN SHIFT LEVER POPPED OUT OF PARK INTO REVERSE AND STARTED TO ROLL BACKWARDS DOWN THE DRIVEWAY. VEHICLE HIT A NEIGHBOR'S VEHICLE. NO INJURIES.*AK
Service brakes, Hydraulic, Structure, Aug 8, 2001
WHEN BRAKES ARE APPLIED THEY WOULD SHIMMY, BUT VEHICLE COULD STOP. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC MACHINED ROTORS AND REPLACED PADS. ON 12 FEB 01, AFTER 9,834 MILES, SHIMMING PROBLEM WITH BRAKES RETURNED. TOOK BACK TO DEALERSHIP, AND MECHANIC REPLACED BOTH FRONT ROTORS. ON 07 AUG 01 AT 14,142 MILES, SHIMMYING PROBLEM RETURNED AGAIN. SAME REPLACEMENT WAS DONE. ROTORS NOT UNDER ANY WARRANTIES.*AK CONSUMER ALSO STATED THAT LEFT FRONT DOOR WAS MAKING A NOISE.*JB
Service brakes, Hydraulic, Aug 8, 2001
ROTORS WARPED DUE HEAT BUILDUP FROM CONSTANT PAD CONTACT -- SERVICE ADVISOR RECOMMENDS A NEW PAD TYPE WHICH IS SUPPOSED TO STAY AWAY FROM ROTOR. OBVIOUS MANUFACTURER QUALITY FAILURE RESULTING IN SAFETY COMPONENT DEFECT. READ YOUR ODI FILES, THIS IS GETTING RIDICULOUS. RECALL NOW!!!!*AK
Power train, Aug 8, 2001
THE SHIFTER BUTTON WILL NOT RELEASE, WHICH INDICATES THE VEHCILE IS IN PARK. THE AUTOMOBILE WAS NEVER LEFT RUNNING, BUT THE OPERATOR COULD NOT REMOVE THE KEY AS THE MECHANISMS INDICATED THAT THE CAR WAS NOT IN PARK. *AK
Power train, Aug 7, 2001
WHEN VEHICLE IS IN REVERSE IT WILL AT TIMES MOVE FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Power train, Aug 7, 2001
WHEN TRANSMISSION IS TRYING TO SHIFT INTO ANOTHER GEAR, WOULD MAKE A CLUNKING NOISE. HAVE TAKEN VEHICLE TO DEALERSHIP 6 TIMES FOR THE PROBLEM. MECHANIC HAD INDICATED THAT NOISE COULD NOT BE LOCATED , INFORMED OWNER ALL JEEPS MAKE CLUNKING NOISES. AK *JB
Power train, Aug 7, 2001, crash
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE.*AK CONSUMER STATES THIS HAPPENED ON TWO DIFFERENT OCCASIONS, DEALER CAN NOT FIND ANY PROBLEMS. *SLC
Power train, Vehicle speed control, Aug 7, 2001
I PICKED UP MY VEHICLE DURING LUNCH AND NOTICED THE NOISE EN ROUTE TO AIRPORT (TRAVEL FOR WORK). 72 HOURS HAD LAPSED BEFORE MY RETURN DATE. THE CAR KEPT MAKING A "REVVING" NOISE AND TICKED/CLICKED IF I DID NOT PUSH THE GAS PEDAL DOWN TO ACCELERATE QUICKLY. IT STILL MAKES THAT NOISE AND THE TRANSMISSION (I WAS TOLD BY A NON JEEP MECHANIC) SOUNDS LIKE IT IS WINDING UP FAST EVEN THOUGH THE CAR IS MOVING SLOW (LIKE A 10 SPEED BICYCLE DOES WHEN YOU HAVE THE GEARS ADJUSTED INCORRECTLY). I CALLED THE DEALERSHIP WHEN I RETURNED AND I WAS TOLD THAT I NEEDED TO BREAK IN THE VEHICLE BECAUSE IT HAD LESS THAN 100 MILES. I ALSO REPORTED THE NOISE ON TWO OCCASIONS TO A DEALERSHIP IN NEW BRITAIN,CT WHEN GETTING MFG SUGGESTED SERVICE (DOCUMENTED ON THEIR SVC FORMS). THE 4 WHEEL DRIVE GEAR ALSO WAS STUCK BUT LOOSENED UP AFTER SEVERAL USES.*AK
Service brakes, Hydraulic, Aug 7, 2001
VEHICLE BEGAN TO EXPERIENCE VIBRATIONS AND PULSATIONS IN STEERING WHEEL AND BRAKE PEDAL, CONSUMER TOOK VEHICLE INTO DEALERSHIP, AND ALL FOUR ROTORS WERE REPLACED AS WELL THE FRONT BRAKE PADS, HOWEVER 10,000 MILES LATER FRONT ROTORS WERE WARPED AGAIN, CONSUMER EXPERIENCED PROBLEM FOR A THIRD TIME.*JB
Power train, Aug 7, 2001
THE TRANSMISSION FUNCTIONS IMPROPERY, AT LOW SPEEDS THE TRANSMISSION CAN UNEXPECTEDLY DOWN SHIFT CAUSING THE VEHICLE TO SLOW AT A RAPID RATE. *YH
Power train, Aug 6, 2001
VEHICLE JUMPED OUT OF GEAR FROM PARK TO REVERSE, ACCELERATING ALMOST 30 MPH. DEALER PREVIOUSLY REPLACED TRANSMISSION FOR "IT WAS NOT GROUNDED PROPERLY". PLEASE ADD ADDITIONAL INFORMATION. *AK
Power train, Aug 6, 2001
WHILE STOPPING AT LIGHT VEHICLE JUMPED FROM DRIVE TO REVERSE AND BRAKES LOCKED. CONTACED DEALER, AND DEALER STATED NOTHING TO BE DONE. *AK
Power train, Aug 6, 2001, crash
WHILE ON SIDE OF THE ROAD CONSUMER LEFT VEHICLE RUNNING IN PARK. ABOUT 2 MINUTES LATER, VEHICLE HAD JUMPED IN REVERSE AND STARTED TO ROLL DOWN THE HILL. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK WHILE DRIVING THE VEHICLE JUMPED FROM DRIVE TO NEUTRAL, THE DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM
Power train, Aug 5, 2001
TRANSMISSION WILL NOT SHIFT INTO PARK. WHEN YOU SHIFT INTO PARK, THEN RELEASE THE SHIFTER, THE SHIFTER MOVES BACKWARD INTO PARK. VERY DANGEROUS. THANK YOU.*AK
Service brakes, Hydraulic, Power train, Vehicle speed control, Aug 5, 2001
SEVERE SHAKING IN STEERING WHEN BRAKE APPLIED STARTED AROUND 17000 MILES, WHEN VEHICLE PUT IN REVERSE IT HESITATES AND ALMOST STALLS THEN ALL OF THE SUDDEN TAKES OFF IN REVERSE ACTUALLY SPINNING TIRES, VEHICLE PULLS HEAVILY TO RIGHT, DEALER CLAIMED IT WAS DUE TO THE CROWN IN ROADS
Steering, Service brakes, Hydraulic, Aug 4, 2001
STEERING SQUEAK OR MOAN WHEN TURNING, EVIDENT SINCE DAY OF PURCHASE, VEHICLE IS NOW ONE YEAR OLD. REPAIRED NUMEROUS TIMES BUT STILL NOT FIXED. OTHER VEHICLE PROBLEMS INCLUDES WARPED ROTORS AT 14000MILES, DEALERSHIP REPLACED FRONT ROTORS.*AK
Power train, Aug 4, 2001, crash
WHILE PARKED TRANSMISSION JUMPED OUT OF PARK AND WENT INTO DRIVE. VEHICLE TOOK OFF, ALMOST RAN OVER DRIVER,BUT WAS PULLED OUT BY A FRIEND. NONETHELESS DRIVER SUFFERED A BROKE ANKLE AND WAS TREATED AT HOSPITAL. THERE WAS A LOT OF DAMAGE TO VEHICLE. *AK
Engine and engine cooling, Power train, Seats, Aug 4, 2001
THIS JEEP HAS NUMEROUS PROBLEMS AND HAS BEEN TO THE DEALERSHIP FOR SERVICE 4 TIME AND THEY HAVE FAILED TO REPAIR EVEN 1 OF OUR COMPLAINTS. ALL COMPLAINTS OTHER THAN THE PULL TO THE RIGHT HAVE BEEN DISMISSED WITH THE EXPLANATION OF CAN NOT DUPLICATE. THEY HAVE TRIED TO REPAIR THE PULL TO THE RIGHT BUT IT ONLY GOT WORSE. WE WERE TOLD BY A REPAIR TECH. THAT IT NEEDED A NEW PART TO CORRECT THE PULLING TO THE RIGHT BUT CHRYSLER HAS FAILED TO INSTALL THIS NEEDED PART. WE HAVE REQUESTED A REPURCHASE OF THE JEEP UNDER THE LEMON LAW BUT CHRYSLER DENIED OUR REQUEST STATING THAT THE PULL TO THE RIGHT IS DUE TO "ROAD CROWN" AND IF YOU HOLD THE STEERING WHEEL WITH A STRONG TO MEDIUM GRIP YOU DON'T NOTICE THE PULL TO THE RIGHT! WE HAVE THIS IN WRITING FROM THE ARBITRATOR THAT CHRYSLER HIRED. THE DEALERSHIP AND CHRYSLER ATTEMPTED TO CONCEAL SOME SERVICE REPAIR FORMS THAT HAD THE LOOSE REAR HATCH PROBLEM AND THE PULL TO THE RIGHT. CHRYSLER STATED IN LETTERS TO THE ATTORNEY GENERAL THAT WE HAD NEVER BROUGHT THE REAR HATCH ALARM TO THE ATTENTION OF THE DEALERSHIP WHICH WAS DISPROVED AT ARBITRATION BUT WE STILL NEVER RECEIVED A COPY OF THE REPAIR SHEET EVEN THOUGH THE DEALERSHIP HAS IT AND PROVIDED A COPY TO THE ARBITRATOR. WE HAVE PARKED THIS JEEP DUE TO THE INCREASING SEVERITY OF PROBLEMS. WE THINK THIS JEEP IS DANGEROUS DUE TO IT'S NUMEROUS DEFECTS. WE REFUSE TO LET ANYONE RIDE IN THE BACK FOR MONTHS DUE TO THE REAR HATCH (WHICH THE DISTRICT MANAGER FOR CHRYSLER FOUND WAS LOOSE AT THE ARBITRATION HEARING BY PUSHING ON THE BUMPER AND HATCH. *AK
Service brakes, Hydraulic, Aug 3, 2001
VIBRATION WHILE APPLYING BRAKES AT SPEEDS AT OR ABOVE 35 MPH. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Power train, Aug 3, 2001, crash
VEHICLE WAS LEFT RUNNING AND IN PARK ON A VERY STEEP DRIVEWAY. AFTER GETTING COMPLETELY OUT OF CAR CONSUMER REACHED IN TO GRAB SOMETHING WHEN VEHICLE STARTED TO ROLL BACKWARDS. WHILE TRYING TO GET INTO VEHICLE, IT WAS MOVING SO FAST CONSUMER SUFFERED TO NOSE, BRUISES ON SHOULDERS AND RIGHT LEG, INJURIES. UNTIL IT HIT A LARGE TREE AND AN OFFICER ARRIVED SHUT THE VEHICLE OFF. *AK *ET
Power train, Aug 3, 2001
WHEN SHIFTING GEARS THE TRANSMISSION MAKES A LOT OF NOISE. HAVE HAD THE VEHICLE IN TWICE, WAS TOLD THAT THEY HAD ANOTHER JEEP ON THE RACK WITH THE SAME PROBLEM WAS WAITING FOR THE MANUFACTURE RTO TELL THEM WHAT TO DO NEXT. AFTER REPEATED CALLS TO FIND OUT THE STATUS OF THE OTHER JEEP, WAS TOLD THAT THEY HAD REPLACE THE WHOLE TRANSMISSION ON THAT JEEP AND DID NOT FIX THE PROBLEM. SO AFTER MANY CALLS AM TOLD THAT CHRYSLER IS WORKING ON THE PROBLEM. ALSO, THE JEEP BACKS OFF A LOT WHEN AT 70 MILES PER HOUR. WROTE THE MANUFACTURE, BUT HAVE NOT HEARD FROM THEM. *AK
Service brakes, Hydraulic, Aug 2, 2001
THE JEEP STARTED SHAKING WHEN THE BRAKES WERE APPLIED AT SPEEDS OF 40 MPH AND UP AT MILEAGE OF 950 MILES. CALLED DEALERSHIP AND WAS TOLD THIS WAS NORMAL THAT THE BRAKES NEEDED TO BREAK IN. CLAIMED THAT IT WAS SAFE TO DRIVE. I IN TURN, CONTINUED TO USE THE JEEP BUT THE PROBLEM NEVER SEEMED TO CLEAR UP. AT ABOUT 19825 MILES I WAS TRAVELING ON THE HIGHWAY WITH MY WIFE AND TWO CHILDREN AND I WAS FORCED TO APPLY MY BRAKES IN AN EMERGENCY SITUATION, AND INSTEAD OF COMING TO A SAFE STOP JEEP SHOCKED VIOLENTLY AND PULLED TO THE RIGHT, ALMOST HITTING THE CAR BESIDES ME .IT WAS A VERY CLOSE CALL FOR ME AND MY FAMILY. AS SOON AS POSSIBLE I TOOK MY JEEP TO THE DEALER TO HAVE THEM CHECK .THE PROBLEM THEY TOLD ME THAT ROTORS NEEDED TO BE RESURFACED, AND IT WOULD COST APPROXIMATELY 117 DOLLARS AND NOT COVERED UNDER MY WARRANTY WHICH IS BUMPER TO BUMPER 360000 MILES OR 36 MONTHS. I TOLD THE DEALER I WOULD TAKE THE JEEP TO MY MECHANIC AND HAVE THEM DO THE WORK EVEN THOUGH I WOULD THINK THEY SHOUD OF TOOK CARE OF IT AT THE DEALER UNDER THE WARRANTY . I TOLD MY MECHANIC THE PROBLEM I HAD WITH THE JEEP, AND HE INFORMED ME THAT HE ENCOUNTERED SEVRAL JEEPS WITH THE SAME PROBLEM. HE INFORMED ME THAT THE ROTORS ON THE NEWWER JEEPS WERE DEFECTIVE, AND HE EXPLAINED TO ME THAT THE ROTORS ARE MADE OUT OF COMPOSITE METALS AND EVEN IF YOU RESUFACE THEM THEY WILL WARP OUT OF ROUND AGAIN, AND I WOULD HAVE THE SAME PROBLEM. IN TURN, HE COULDNT GUARANTE THAT IT WOULDNT HAPPEN AGAIN. HE TOLD ME4 THE ONLY WAY TO FIX THE PROBLEM WAS TO PUT TO NEW ROTORS ON AT THE PRICE OF 450.00 . I CALLED THE DEALER AND TALKED TO THE SERVICE MANAGER RON MATZ AND THEN THE GENRAL MANAGER BRETT ADAMS AND THEY INSISTED THEY COULD NOT DO ANY THING FOR ME.IM HOPING YOU CAN HELP ME OUT. *AK