2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Power train, Aug 30, 2001
MY JEEP ROLLED UP OVER MY LEFT LEG WHILE STOPPED IN MY DRIVEWAY. I WAS LEAVING THE VEHICLE TO PICK UP MAIL. I SLIPPED AND NEXT I KNEW, THE CARS FRONT DRIVERS TIRE WAS ROLLING UP MY SHOE, LEG AND CAME TO REST ON MY LEFT HIP. THE PARAMEDICS WERE CALLED AND I WAS TAKEN TO THE HOSPITAL. MY CAR SUFFERED NO DAMAGE, I STILL OWN AND DRIVE IT, BUT WITH THE REPORTS I HAVE BEEN READING, I WANTED TO ADD MY STORY. MY COSTS AT THE HOSPITAL WERE @ 500.00. *AK
Service brakes, Hydraulic, Aug 30, 2001
VEHICLE SUDDENLY EXHIBITED VIOLENT SHIMMY WHEN APPLYING BRAKES, SURPRISING THE DRIVER, AND CREATING VEHICLE CONTROL DIFFICULTY. DEALER CHARGES $30 JUST TO CHECK FOR POSSIBLE SAFETY DEFECT.*AK
Service brakes, Hydraulic, Aug 30, 2001
I HAVE CONTACTED JEEP VIA 1-800-992-1997 3 TIMES AND LEFT MESSAGES WITH ERIN @ X7110. SHE RETURNED THE FIRST CALL BUT I WAS UNAVAILABLE. THE SECOND CALL WAS DISCONNECTED AND SHE DID NOT RETURN THE CALL AGAIN. THE THIRD MESSAGE HAS NOT BEEN RETURNED. JEEP HAS REFUSED TO HELP ME IN ANY WAY AND I AM TRYING TO SEE WHAT AVENUES I HAVE THROUGH THE GOVERNMENT. I WOULD APPRECIATE SOMEONE FROM THE NHTSA CONTACTING ME ABOUT WHAT PROTECTION UNDER THE LAW I HAVE. I AM WILLING TO WORK WITH JEEP BUT THEY ARE NOT WILLING TO WORK WITH ME. IT TAKES AN AVERAGE OF 30 MINUTES JUST TO GET THROUGH TO THEIR 800 NUMBER AND THE PERSON WHO IS HANDLING MY ACCOUNT IS NEVER AVAILABLE WHEN I CALL. I WOULD APPRECIATE SOME HELP. NO SAFETY DEFECT LISTED. *AK
Service brakes, Hydraulic, Aug 29, 2001
WHEN BRAKES ARE APPLIED IT IS HARD TO STEER AND VEHICLE STARTS TO VIBRATE. TO STOP VEHICLE CONSUMER HAS TO EASE UP ON THE BRAKES. DEALER WILL INSPECT VEHICLE.*AK
Seats, Aug 29, 2001
THE DRIVERS SEAT CAME LOOSE. THE BOLTS THAT HOLD IT DOWN TORE OUT FROM THE FRAME. THE SEAT BEGAN TO ROCK AND MADE IT DIFFICULT TO DRIVE.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Aug 29, 2001
VEHICLE SHAKES HARD WHEN BRAKING. ALSO, /HAD TO REPLACE FUEL PUMP AT ALMOST 22,000 MILES
Steering, Fuel system, Gasoline, Power train, Aug 29, 2001
TRANSMISSION HAS A CONSTANT PROBLEM W/REVERSE, LOUD NOISE AND ROUGH ENGAGEMENT JEEP STATED IT'S NORMAL TO FACTORY/SPECS. STEERING COLUMN HAS KNOCKING NOISE AND IS LOOSE/PLAY. HAS BEEN REPLACED ONCE. SAME PROBLEM EXISTS WITH STEERING COLUMN & JEEP REFUSES TO FIX. JEEP SAYS IT'S NORMAL TO FACTORY/SPECS THIS TIME. FUEL PUMP HAS BEEN REPLACED DUE TO VEHICLE NOT STARTING DUE TO PRESSURE PROBLEM IN FUEL PUMP. VEHICLE SOMETIMES DOES NOT START AFTER FUEL PUMP REPLACED. JEEP STATES IT'S NORMAL TO FACTORY/SPECS AND REFUSES TO FIX.*AK
Power train, Aug 28, 2001, crash
WHILE VEHICLE WAS IN PARK AND IDLING IT JUMPED OUT OF GEAR AND STARTED MOVING BACKWARDS. VEHICLE MOVED APPROXIMATELY 200 FEET BEFORE CRASHING INTO A TREE, CAUSING $2,000.00 + DAMAGE. *AK THE CONSUMERS INSURANCE COVERED THE COST OF THE VEHICLE REPAIRS WHILE THE CONSUMER PAID THE DEDUCTIBLE. *YH
Service brakes, Hydraulic, Aug 26, 2001
I HAD BEEN INVOLVED IN AN ACCIDENT ON 7-4-01 DUE TO BRAKES FAILING TO EVEN SLOW JEEP. ON 8-6-01 I MET W/ DISTRICT SERVICE MANAGER, FRANK TELIOFARIO AT MARTIN JEEP SO HE COULD LOOK AT THE JEEP. HE TEST DROVE IT FOR 2 MILES, "PULLED THE WHEELS" AND SAID THERE WAS NOTHING WRONG WITH THE JEEP. HE STATED THAT HE THOUGHT MY PROBLEM WAS THAT IT DIDN'T HAVE ABS BRAKES AS I'D BEEN TOLD. I TOLD HIM NO, MY PROBLEM WAS THE BRAKES DIDN'T WORK SOMETIMES! AN HOUR AND A HALF LATER, I STEPPED ON THE BRAKES FOR A YELLOW LIGHT AND HEARD A SCREECHING AS IF WORKING ON A METAL LATHE AND BRINGING THE CUTTING TOOL TOO DEEP, AND THE WHOLE JEEP SHOOK, FELT LIKE IT WAS GOING TO FALL APART. I WAS HOPING I WOULD SLOW DOWN BEFORE I WENT THROUGH THE NOW-RED LIGHT. I DID STOP BUT DIDN'T KNOW WHAT HAD HAPPENED. I CHECKED REAR-VIEW MIRROR AND ALSO TURNED AROUND AT NEXT OPPORTUNITY. NO SKID MARKS. IT WAS NOT THE TIRES AS THE DIST MGR HAD SUGGESTED. I CALLED HIM *STILL AT THE DEALERSHIP* AND HE SAID HE WOULD CHECK INTO SOME THINGS AND CALL ME BACK "TODAY OR TOMORROW". I HAVE NEVER HEARD FROM HIM AGAIN. HIRED A LAWYER, NOW MY INSURANCE COMPANY NOTIFIED ME TO NOT DRIVE THE JEEP AS IT'S NOT SAFE, AND I"M AWAITING THEIR SPECIALIST TO COME LOOK AT THE JEEP. IT IS PARKED AND I AM DRIVING ANOTHER VEHICLE. I WILL NOT TRADE IT IN BECAUSE I DON'T WANT SOMEONE TO BE KILLED DUE TO WHATEVER THIS PROBLEM IS THAT CHRYSLER IS REFUSING TO ACKNOWLEDGE. IF WHAT THEY STATED WAS TRUE AND THERE WAS NO PROBLEM, THEN I WOULD HAVE NO PROBLEMS WITH STOPPING OF THIS JEEP. EACH TIME THEY TELL ME THERE IS NO PROBLEM, THE PROBLEM OCCURS AGAIN. THEY HAVE A SERIOUS PROBLEM W/ THESE JEEPS. WHEN I TOOK JEEP IN TO GET REPAIRED FROM ACCIDENT ON 7-4-01 AUTO BODY SHOP OWNER SAID HE'S HAD AT LEAST 4 OTHER CHEROKEES IDENTICAL TO MINE IN HIS SHOP FOR REPAIRS OF THE SAME PROBLEM. WHAT IS WRONG WITH THESE JEEPS? WHY IS CHRYSLER REFUSING TO FIX THIS PROBLEM?*AK
Power train, Aug 24, 2001, crash
VEHICLE WAS IN PARK WHEN EXITING AND IT SUDDENLY JUMPED OUT OF PARK GEAR INTO REVERSE, CAUSING VEHICLE TO CRASH INTO A TREE BEFORE STOPPING. *AK
Service brakes, Hydraulic, Vehicle speed control, Aug 20, 2001
BRAKING AT HIGHWAY SPEED CAUSES VIOLENT SHIMMY AND CAUSES THE VEHICLE TO LURCH TO THE LEFT OR RIGHT. DEALER TOLD ME IT WAS THE BRAKE ROTORS WARPED. THEY ARE NOT COVERED PAST 12MO/12KMILE WARRANTY. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE RECALLED AND COVERED UNDER WARRANTY.*AK
Service brakes, Hydraulic, Aug 19, 2001
I AM HAVING TO REPLACE ROTORS ON MY JEEP GRAND CHEROKEE FOR THE THIRD TIME IN 30,000 MILES. WHEN I REMOVED THE FRONT TIRES TO ROTATE THEM, I COULD GRAB THE ROTORS AND EFFORTLESSLY MOVE THEM QUITE A FEW CENTIMETERS. I AM IN FEAR OF HAVING A CATASTROPHIC FAILURE AND WILL BE REQUESTING THAT JEEP TAKE BACK MY VEHICLE AND PAY OFF THE REMAINDER OF MY LOAN. I WOULD NEVER HAVE PURCHASED THIS VEHICLE HAD I KNOWN OR BEEN TOLD BY THE DEALERSHIP THAT THERE WAS A MAJOR PROBLEM WITH THE BRAKING SYSTEM. I FEEL JEEP HAS PUT MY FAMILY'S LIVES IN DANGER IN ORDER TO MAKE A BUCK.*AK
Service brakes, Hydraulic, Power train, Aug 19, 2001
BRAKE ROTORS ARE PROBLEM NOT CORRECTED BY DEALERS,TRANSMISSON SAME,UNSAFE VEHICLE. *AK
Service brakes, Hydraulic, Aug 16, 2001
THE BRAKES BEGAN PULSING AND THE VEHICLE SHAKING WHEN STOPPING. IT GOT WORSE EACH WEEK,. I FINALLY TOOK IT IN FOR REPAIRS. 23,000 MILES IS TOO SOON FOR A COMPLETE REPLACEMENT OF ROTORS ON ANY VEHICLE! JEEP SHOULD REPLACE THEM AS DEFECTIVE.*AK
Seats, Aug 16, 2001
MY COMPANY OWNS A FLEET OF 1998-2000 JEEP CHEROKEES USED AS MARKED SECURITY VEHICLES. AT LEAST THREE DRIVER BUCKET SEATS HAVE BROKEN WHILE THE VEHICLE WAS BEING DRIVEN- CERTAINLY A POTENTIAL CAUSE OF ACCIDENTS. THE METAL WHERE THE SEAT IS BOLTED TO THE FLOOR OF THE VEHICLE TEARS, CAUSING THE FRONT RIGHT CORNER OF THE SEAT TO COME LOOSE AND PITCH UP.
Service brakes, Hydraulic, Engine and engine cooling, Aug 15, 2001
VEHICLE STALLS. ALSO, BRAKES AND ROTORS ARE DEFECTIVE. *AK
Service brakes, Hydraulic, Aug 15, 2001
BREAK ROTORS OVERHEATED AND WARPED TWICE WITHIN 16000 MILES. *AK
Power train, Aug 14, 2001, crash
VEHICLE WAS PARKED, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED VEHICLE SUDDENLY WENT BACKWARD, ACROSS THE STREET, HIT A HOUSE, AND DAMAGE TO VEHICLE WAS $ 500, HOUSE $ 3000.*AK *SLC
Equipment, Aug 14, 2001
A FOWL ODOR WAS SEEPING INTO VEHICLE FROM AIR CONDITIONER (A/C). PLASTIC WITHIN UNIT HAS MELTED DOWN AND CORRODED FROM USING HEAT IN WINTER TIME. MOISTURE INSIDE THE UNIT HAS CAUSED MILDEW AND DEALER HAS SPRAYED A ANTI- FUNGUS BACTERIA ON THE COILS, KILLING THE BACTERIA, AND REFRESHING VEHICLE. ODOR AND FUNGUS STILL THERE. CONSUMER TOOK VEHICLE BACK TO DEALER IN JUNE TO FIND OUT THAT ENTIRE A/C UNIT HAD TO BE REPLACED FOR A COST OF $ 89.00 AT CONSUMER'S COST. CONSUMER DOES A LOT OF TRAVELING, AND NEEDS THE VEHICLE FOR TRASNSPORTATION. CONSUMER PLEASE ADD VIN# AND MILEAGE TO THIS FORM.*AK
Service brakes, Hydraulic, Aug 14, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Service brakes, Hydraulic, Aug 13, 2001
VEHICLE VIBRATES VIOLENTLY AT HIGHWAY SPEEDS. AT LOW SPEEDS VEHICLE SHAKES ENOUGH TO BE ANNOYING. CONSUMER WAS TOLD BY SALES MANAGER PROBLEM WOULD FIX BY ITSELF. SERVICE MECHANIC URGED CONSUMER TO DRIVE IN A LOWER GEAR. CONSUMER HAS BEEN WAITHING 2 WEEKS TO SPEAK TO A FACTORY REPRESENTATIVE.*AK
Service brakes, Hydraulic, Aug 13, 2001
ROTORS HAD TO BE REWORKED AT 10,000 MILES AN AND NOW MUST BE DONE AGAIN AT 15,000. DEALER SAID WILL ONLY COVER WHEN UNDER 12,000, KNOWN PROBLEM AND CHRYSLER FAILS TO ACKNOWLEDGE. WILL COST ME $350.00 EVERY 5-8,000 MILES? COULD BE A SAFETY ISSUE, STEERING WHEEL PULSATES A LOT WHEN THE ROTORS FINALLY GET REAL BAD. CHRYSLER SHOULD FIND AND FIX THIS PROBLEM. $30,000 VEHICLE AND WILL NEED ROTORS EVERY 5-8,000 MILES? ? ?*AK
Service brakes, Hydraulic, Aug 13, 2001
PULSATING IN BRAKE PEDAL ON LOW SPEED, VIBRATIONS AT HIGH SPEEDS, AND CONSTANT SQUEAKING, OCCURED AT APPX. 9,000 MILES. FRONT BRAKES AND ROTORS REPLACED AT 13,000 MILES. DEALER INDICATES BRAKES ARE FINE BUT THE PROBLEMS CONTINUE.*AK
Power train, Aug 12, 2001
I PULLED MY JEEP OUT OF THE GARAGE, WHILE IDLING, I GOT OUT TO GO BEHIND THE JEEP TO CLOSE THE GARAGE DOOR, WHEN THE TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. I WAS HIT AND THROWN TO THE BACK OF THE GARAGE RECEIVING MANY BRUISES AND SCRATCHES. I THEN WENT TO THE EMERGENCY ROOM AND WAS CHECKED OUT. MY INSURANCE AGENT CAME THE NEXT DAY AND FILED A REPORT OF THE ACCIDENT . THE DEALER FROM WHERE I PURCHASED THE JEEP WAS NOTIFIED OF THE ACCIDENT. THE DAMAGE TO THE JEEP, TO THE GARAGE AND ITS CONTENTS WAS IN EXCESS OF $7000.00. IN AUGUST 2001, I SAW ON CNN NEWS JEEP GRAND CHEROKEE'S WERE BEING REPORTED FOR TRANSMISSIONS SLIPPING OUT OF GEAR. I WANTED TO REPORT MINE AS WELL. THANK-YOU RICKY AND NANCY GERRIN 8-13-01. *AK
Steering, Aug 9, 2001
WHILE TRAVELING ON A ROAD AT 40MPH SWITCH FROM ASPHALT TO PAVEMENT WOULD CAUSE STEERING COLUMN TO SHIMMY VIOLENTLY. VEHICLE WOULD THEN SWAY FROM LEFT TO RIGHT. ENTIRE FRONT END WOULD SHAKE. BARELY ABLE TO MAINTAIN CONTROL OF VEHICLE. HAD TAKEN TO DEALERSHIP, AND STEERING LINKAGE WAS REPLACED.*AK