2000 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

    Campaign 06E064000 on NHTSA.gov

  4. Engine and engine cooling, cooling system, fanJun 8, 2006

    ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

    IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

    DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V199000 on NHTSA.gov

  5. Exterior lighting, headlightsMar 13, 2006

    CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

    Campaign 06E023000 on NHTSA.gov

  6. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

  9. Fuel system, gasoline, storage, tank assemblyJul 17, 2000

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

    SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

    DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.

    Campaign 00V195000 on NHTSA.gov

  10. Seat beltsFeb 4, 2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

    THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

    DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

    Campaign 00V034000 on NHTSA.gov

  11. Air bags, frontalDec 2, 1999

    VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

    THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.

    DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.

    Campaign 99V343000 on NHTSA.gov

  12. Steering, gear box (other than rack and pinion)Nov 4, 1999

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

    THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.

    DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

    Campaign 99V312000 on NHTSA.gov

Representative owner complaints

1,829 reports, newest first.

  1. Suspension, Service brakes, Hydraulic, Mar 17, 2001

    GOING 40 MPH FRONTEND BOUNCES,&PUTTING ON BRAKES,IT BOUNCES. *AK

  2. Engine and engine cooling, Mar 15, 2001, fire

    CONSUMER SMELLED BURNING WIRES AS SHE EXITED THE VEHICLE, VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 48-5168-721. *SLC

  3. Fuel system, Gasoline, Other or unspecified, Mar 15, 2001

    ENGINE CHECK LIGHT COMES ON INTERMITTENTLY, IF HITTING A BUMP ENGINE CHECK LIGHT COMES ON. DEALER SAYS THAT GAS CAP KEEPS GOING TO GAS TANK. THEY HAVE TRIED TO FIX THIS PROBLEM APPROXIMATELY 3 TIMES. *AK *SLC

  4. Service brakes, Hydraulic, Mar 12, 2001

    CONSUMER COMPLAINS THAT ROTOR, WHEN BRAKES ARE APPLIED, WILL FORCE VEHICLE TO JUMP INTO ANOTHER LANE OF TRAFFIC. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

  5. Suspension, Mar 9, 2001

    CONSUMER NOTICED VEHICLE PULLED VERY HARD TO RIGHT TAKEN TO DEALER, AND COULD NOT FIX PROBLEM. *AK

  6. Steering, Electrical system, Seats, Other or unspecified, Mar 7, 2001

    THERE IS A PROBLEM WITH ELECTRICAL SYSTEM CAUSING FUEL LIGHT TO COME ON OR NOT COME ON WHEN FUEL IS LOW. ALARM SYSTEM IS MALFUNCTIONING. DRIVER'S SEAT MEMORY IS NO LONGER FUNCTIONAL. KEYLESS REMOTE WORKS SPORADICALLY. OWNER HAS BEEN TO DEALER NUMEROUS TIMES FOR THESE INTERMITTENT PROBLEMS.*AK

  7. Suspension, Mar 2, 2001

    VEHICLE HAS BEEN VIBRATING SINCE PURCHASE. TAKEN TO DEALER 4 - 5 TIMES. DEALER REPLACED RIMS AND TIRES. PROBLEM NOT RESOLVED. *AK

  8. Engine and engine cooling, Feb 26, 2001, fire

    VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 05-4596-849. *SLC

  9. Steering, Feb 23, 2001

    EXPERIENCING WHAT THE DEALERSHIP CALLS A HONKING NOISE IN THE STEERING WHEEL SOMETIMES WHEN MAKING RIGHT TURNS. THE DEALERSHIP HAS TRIED TO FIX THE PROBLEM TWICE NOW BY PUTTING TWO STEERING GEAR ASSEMBLIES IN AND THE PROBLEM STILL EXISTS. NOW THEY THINK THE TUBING FOR THE STEERING WHEEL FLUID IS THE PROBLEM AND THAT IT NEEDS TO BE RE-DESIGNED. THEY THINK THE TUBE IS TO SMALL. COULD THIS PROBLEM POSSIBLY CAUSE ME ANY SAFETY PROBLEMS WHILE DRIVING? WHAT SHOULD I DO CONSIDERING THEY ARE TELLING ME THAT THEY HAVE TO RE-DESIGN THIS TUBING?

  10. Structure, Feb 22, 2001, fire

    RIGHT REAR DOOR LOCK/ LATCH HAD CAUGHT ON FIRE WHILE DRIVING. VEHICLE AT DEALER FOR INSPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

  11. Electrical system, Feb 21, 2001

    WHEN TOWING A VEHICLE BEHIND A MOTORHOME, DRIVER IS SUPPOSED TO LEAVE KEY IN UNLOCKED POSITION, HOWEVER SOMETIMES IT WILL AUTOMATICALLY GO INTO LOCK POSITION CAUSING FRONT WHEELS TO LOCK AND SHRED, $4000 DAMAGE TO VEHICLE WAS DONE. *SLC

  12. Fuel system, Gasoline, Feb 21, 2001

    LEAKING GAS, COMING OUT OF HOSES BETWEEN GAS TANK FILL AND GAS TANK, HAVE TIGHTEN 2 HOSE CLAMPS 3 TIMES, HOSES SEEM TO BE DRYROTTED WON'T HOLD FUEL INJECTION PRESSURE

  13. Service brakes, Hydraulic, Feb 20, 2001

    STEERING COLUMN VIBRATES WHEN BRAKES ARE APPLIED, ESPECIALLY DOWN HILL, CAUSING VEHICLE TO SHIMMY. STRONG VIBRATION ALLOWS CONSUMER NOT TO HAVE FULL CONTROL OF VEHICLE. DEALER ADVISED THAT BRAKES WARPED DUE TO OVERHEATING. *AK *SLC

  14. Service brakes, Hydraulic, Feb 20, 2001

    HAD REPLACED BRAKE ROTORS TWICE AND IS HAPPENING A THIRD TIME. CHRYSLER NEEDS TO BE INFORMED BY SOMEONE WITH AUTHORITY AND ACTION NEEDS TO BE TAKEN TO FIX THE PROBLEM. I HAVE ASKED FOR A REPLACEMENT VEHICLE AND WAS TOLD "NO" BY A SECRETARY OF CHRYSLER. THERE IS NO WAY OF TALKING TO ANYONE WHO HAS ANY STANDING OR WHO MAKES THESE DECISIONS. PLEASE HELP. SPENT A LOT OF MONEY ON VEHICLE THINKING THAT IT IS RELIABLE. PLEASE RESPOND WITH SOME ADVICE. *AK

  15. Steering, Feb 18, 2001

    STEERING MAKES POPPINGS SOUND -DEALER SERVICE DEPT C/N FIX. *AK

  16. Exterior lighting, Feb 12, 2001

    WHILE USING HEADLIGHTS ON LOW BEAM HEADLIGHTS DO NOT EXTEND, GIVE POOR VISIBLITY. *AK CONSUMER STATES THAT ANYTHING IN THE ROAD CAN NOT BE SEEN. *SLC

  17. Steering, Feb 7, 2001

    SQUEAL IN POWER STEERING WHEN TURNING LEFT, PROBLEM CORRECTED BY DEALERSHIP AFTER 3 ATTEMPTS, ENTIRE STEERING GEAR HOUSING REPLACED ON 10/09/00. CJ

  18. Tires, Feb 6, 2001

    GOODYEAR, MERITHON ST225/75R15, COACHMAN, CATALINA 5TH WHEEL RV. WHILE TOWING WITH FOUR WHEELS ON GROUND RIGHT FRONT TIRE SHREDDED. THERE WAS A LOT OF DAMAGE.*AK

  19. Vehicle speed control, Feb 6, 2001

    MY HUSBAND WAS BACKING THE JEEP OUT OF THE DRIVEWAY. ONCE THE JEEP WAS PUT IN DRIVE IT ACCELERATED WITHOUT TOUCHING THE GAS PEDAL. IT TOOK MY HUSBAND TO PUT BOTH FEET ON THE BRAKE TO STOP AND PLACE THE JEEP IN PARK. WHEN THE ENGINE STOPPED REVING HE WAS ABLE TO PUT THE JEEP IN DRIVE AND PROCEED DOWN THE DRIVEWAY. HE DROVE ABOUT 15 FEET AND THE JEEP STALLED. NOW I DRIVE THIS JEEP ON AVERAGE ABOUT 800 MILES PER WEEK. I DID TAKE THE JEEP OVER TO CHRYSLER TO HAVE THEM LOOK AT IT. I TOLD THEM WHAT HAPPENED AND LEFT MY JEEP THERE. I RECEIVED A CALL ABOUT 5 HOURS LATER STATING THAT THE JEEP WAS READY TO BE PICKED UP AND WAS ALSO TOLD THAT THEY FOUND NOTHING WRONG WITH THE JEEP. THEY WERE NOT ABLE TO GIVE ME ANY TYPE OF EXPLANANTION OF WHY THIS HAPPENED. I DO NOT WANT THIS TO HAPPEN WHILE I AM DRIVING, I DON'T THINK I WOULD BE ABLE TO STOP THE JEEP LIKE MY HUSBAND DID. I AM AFRAID THAT I WILL RUN OFF THE ROAD OR SMASH INTO SOMETHING. I DID READ ABOUT ANOTHER PERSON ON YOUR SITE WHO HAD A SIMILIAR PROBLEM. THIS IS SERIOUS AND PEOPLE CAN BE KILLED DUE TO THIS PROBLEM. I HOPE THEIR IS SOMETHING THAT CAN BE DONE. THANK YOU. *AK

  20. Suspension, Jan 31, 2001

    AT 50-55 MPH VEHICLE SHIMMIES, WENT TO ARBITRATION, TIRES WERE EXCHANGED, NO CHANGE.*AK THE DEALER AND THE MANUFACTURER COULD NOT FIND THE CAUSE FOR SHIMMING AND THE VEHICLE CANNOT BE SAFE TO DRIVE. *YH

  21. Tires, Jan 31, 2001

    RIGHT HAND VEHICLE; CONSUMER BOUGHT VEHICLE TO DELIVER MAIL. SPARE TIRE WAS MOUNTED ON LEFT SIDE INSTEAD OF RIGHT SIDE, CAUSING A BLIND SPOT WHEN PULLING ONTO ROAD. *AK

  22. Service brakes, Hydraulic, Jan 31, 2001

    WHEN APPLYING THE BRAKES, THERE IS AN ABNORMAL AMOUNT OF DISTURBING BRAKE SQUEALING, EVEN IN OPTIMAL DRIVING CONDITIONS, BRAKE PADS CHANGED, BRAKE SQUEALING CONTINUES TO BE A PROBLEM. CJ

  23. Suspension, Jan 30, 2001

    WHILE TRAVELING AT VARIOUS SPEEDS VEHICLE PULLS DRASTICALLY TO RIGHT. *AK

  24. Service brakes, Hydraulic, Jan 30, 2001

    FRONT BRAKE ROTORS HAVE BEEN REPLACED ,AND REAR SECONDARY BRAKE PADS AND SHOES WERE CRACKED DOWN THE MIDDLE. *AK

  25. Service brakes, Hydraulic, Jan 28, 2001

    BRAKES PULSATE WHEN BRAKING. CHEVROLET SAYS A RECALL ON JEEP ROTORS. JEEP (CRYSLER) SAYS NO. *AK