2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Tires, Jan 24, 2001
THIS IS A RIGHT HAND DRIVE JEEP CHEROKEE. THE SPARE TIRE IS MOUNTED ON THE LEFT HAND SIDE CAUSING A VISIBILITY PROBLEM THAT IS A SEVERE SAFETY HAZARD WHEN PULLING ONTO THE ROAD. THE SPARE TIRE WAS MOUNTED ON THE RIGHT HAND SIDE IN THE 1995-1998 RIGHT HAND DRIVE CHEROKEE MODELS, BUT THEN FOR SOME REASON WAS MOUNTED ON THE LEFT IN THE 1999 AND 2000 MODELS. DEALER REFUSED TO REMOUNT THE TIRE ON THE RIGHT HAND SIDE, SAYING THERE WAS NO WAY TO DO THIS.*AK
Service brakes, Hydraulic, Jan 22, 2001
BRAKES ARE NOISY AT ALL TIMES, SPEED OR WEATHER CONDITIONS DO NOT MATTER. JEEP DEALER SAIS THAT'S JUST THE WAY BRAKES ARE ON THIS VEHICLE. *AK
Power train, Jan 22, 2001
WHEN CAR IS IN DRIVE AND COMING TO A STOP CONSUMER HEARS A RATTLE. WHEN IN PARK, CAN'T HEAR ANYTHING.*AK THE NOISE WAS COMING FROM MUFFLER AREA AND THE DEALER CHANGED THE MUFFLER AS A POSSIBLE CAUSE, BUT THE PROBLEM STILL NOT SOLVED. * YH
Service brakes, Hydraulic, Jan 17, 2001
WHEN BRAKES ARE APPLIED FRONT END PULSATES, AND STEERING WHEEL WOBBLES FROM LEFT TO RIGHT. DEALER HAS BEEN DUPLICATING PROBLEM.*AK
Power train, Jan 15, 2001
NOTE: RENTAL CAR. PARKED VEHICLE AFTER BACKING UP MODERATELY INCLINED DRIVEWAY. SET TRANSMISSION IN PARK. DID NOT SET PARKING BRAKE NOR CHOCK WHEELS. VEHICLE WAS STABLE FOR SEVERAL MINUTES (BROUGHT ONE CHILD INTO HOUSE) BUT THEN BEGAN TO ROLL DOWN HILL. WAS NOT SLIPPING ON PAVEMENT; WAS NOT DRIVING ENGINE (AS WITH STANDARD SHIFT.) COULD NOT STOP VEHICLE BY HOLDING BACK. TRANSMISSION WAS STILL IN PARK, NOT DISLODGED (CONFIRMED THIS FACT). PULLED PARKING BRAKE AND VEHICLE STOPPED (NO HARM NO FOUL.) BUT DID NOT EXPECT VEHICLE WITH AUTOMATIC TRANSMISSION SET IN PARK TO BE MOBILE AT ALL. DID REPORT THIS TO RENTAL AGENT WHEN RETURNING VEHICLE.*AK
Power train, Jan 14, 2001
NOISE AND VIBRATION COMING FROM DIFFERENTIAL UNIT. *AK
Fuel system, Gasoline, Jan 12, 2001, fire
VEHICLE WAS PARKED WHEN ENGINE COMPARTMENT CAUGHT ON FIRE, APPEARS TO BE CAUSED BY A FUEL LEAK, CLAIM 52-2453-799. *SLC
Exterior lighting, Jan 5, 2001, fire
VEHICLE FIRE ORIGINATED UNDERHOOD, VEHICLE TAKEN TO DEALER AND INFORMED CONSUMER THAT PROBLEM WAS DUE TO HEADLIGHT SELECTED SWITCH. VEHICLE WAS PRONOUNCED AS TOTALLED BY DEALER/MANUFACTURER. *AK
Service brakes, Hydraulic, Jan 4, 2001
WHEN BRAKING A VIBRATION IS FELT IN THE PEDAL. THIS FIRST OCCURRED AT APPROXIMATELY 8,000 MILES. THE BRAKE DISC WAS TURNED AND NEW PADS INSTALLED UNDER WARANTY. THE SAME PROBLEM OCCURRED AT APPROXIMATELY 16,000 MILES. DAIMLER CHRYSLER IS NOW SAYING THIS IS NOT A WARANTY ITEM BECAUSE THE VEHICLE HAS OVER 12,000 MILES. THERE IS AN OBVIOUS DEFECT WITH THE FRONT BRAKES. THE SOLUTION IS NOT TO KEEP TURNING THE DISKS AND INSTALLING NEW PADS. AFTER 3 TURNS THE DISKS WILL HAVE TO BE REPLACED AND THIS WILL LIKELY HAPPEN AFTER THE VEHICLE IS PASSED THE 3 YEAR 36,000 MILE WARRANTY PERIOD. *AK
Power train, Jan 3, 2001
NONE
Structure, Jan 2, 2001, crash
DURING FRONTAL CRASH CARGO COVER CAME LOOSE AND FELL ON TOP OFF CSS IN BACK SEAT, CHILD WAS NOT IN VEHICLE AT THE TIME. *AK
Air bags, Dec 28, 2000, crash
WHILE DRIVING, VEHICLE WAS HIT NEARLY HEAD ON BY ANOTHER VEHICLE THAT WAS TRAVELLING BETWEEN 35MPH AND 45MPH, THE AIRBAGS EXPERIENCED NO DEPLOYMENT, THE DRIVER AND PASSENGER WERE BOTH INJURED IN THE ACCIDENT. *SLC
Service brakes, Hydraulic, Dec 27, 2000
CONCERNED THAT FAILURE OCCURRED ON A VEHICLE THAT IS FAIRLY LIGHT DUTY. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Service brakes, Hydraulic, Dec 27, 2000
WHEN SLOWING DOWN FROM 65 TO 55 OR LESS STEERLING WHEEL WILL SHAKE WHILE APPLYING BRAKES TOOK TO DEALERSHIP AND THEY SAID ITS NOT THAT BAD YET. COULD BE BALANCE OF TIRES OR BRAKES. WILL TAKE BACK FOR THE THIRD TIME.*AK
Service brakes, Hydraulic, Dec 22, 2000
FRONT BRAKE ROTORS WARPED AT 9,000 MILES, RESURFACED, WARPED AGAIN BY 18,000 MILES, ROTORS AND PADS REPLACED. WARPED AGAIN BY 23,000 MILES, DEALER REFUSED TO FIX. WARP CAUSED PULSATION AND STEERING WHEEL WOBBLE.*AK
Seat belts, Dec 21, 2000
REAR SEAT BELT LATCH PLATE FAILS TO CINCH OR TIGHTEN BELT TO BE USED WITH A CHILD SEAT. CAN PULL ON STRAP & BELTS WOULD LOOSEN UP. CANNOT INSTALL CHILD SEATS DUE TO CINCH LATCH PLATE KEEP COMING LOOSE. *AK
Air bags, Dec 21, 2000, crash
WHILE TRAVELING45-50 MPH HIT SLUSH ON SHOULDER, SLID INTO AN ICE EMBANKMENT, PROCEEDED INTO A DITCH, AND CAME TO REST AFTER HITTING A STONE WALL. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DRIVER WAS ONLY ONE IN VEHICLE AND WAS WEARING SEAT BELT. *AK
Suspension, Dec 19, 2000
BETWEEN SPEEDS OF 50-55 MPH, VEHICLE'S STEERING WHEEL WILL SHIMMY AND OR VIBRATE. ADDITIONALLY, ONCE VEHICLE'S BRAKES ARE APPLIED, VEHICLE'S STEERING WHEEL WILL SHAKE ERRATICALLY. MANUFACTURER HAS BEEN CONTACTED AND GIVEN 7 REPAIR ATTEMPTS. UNFORTUNATLEY, DEFECT STILL REMAINS AND VEHICLE IS CURRENTLY UNDERGOING STATE ARBITRATION PROGRAM. *AK
Electrical system, Dec 15, 2000, fire
VEHICLE EXPERIENCED AN INTERNAL FIRE, CONSUMER STATED THAT THE TOP WIRES WERE MELTED, CLAIM 15-DEC-2000. *SLC
Tires, Dec 3, 2000
I CALLED PITRE CHRYSLER/JEEP SERVICE DIRECTOR FOLLOWING THE BLOWOUT OF MY RIGHT REAR TIRE AND ASKED IF HE ANY KNOWLEDGE OF TIRE FAILURES OF THIS GOODYEAR TIRE. HE SAID HE HAD NO KNOWLEDGE OF BLOWOUTS WITH GOODYEAR WRANGLER. I TOLD HIM I READ AN ARTICLE ABOUT WRANGLER TIRE FAILURES A FEW MONTHS AGO. HE SAID I WAS MISTAKEN AND THAT EVEN THOUGH THE 2000 JEEP IS UNDER WARRANTY THERE WAS NOTHING HE COULD DO FOR ME. I FIND THIS SUSPECT, ESPECIALLY COMING FROM A PERSON OF HIS POSITION AT PITRE CHRYSLER/JEEP. PLEASE FEEL FREE TO E-MAIL ME OR CALL IF YOU HAVE ANY INFORMATION TO THE CONTRARY. THANK YOU, ROB PETERSEN (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
Electrical system, Nov 22, 2000
WHEN STOPPED AT TRAFFIC SIGNAL OR WHEN SLOWING, VEHICLE WOULD CUT OFF COMPLETELY -- LOSING ALL POWER. IT WAS CHECKED BY DEALER ON THE SECOND DAY OF PROBLEM OCCURRING. THEY INITIALLY COULD NOT FIND A PROBLEM. WAS RETURNED TO DEALER THE NEXT DAY AND THEY WERE ABLE TO DUPLICATE THE PROBLEM BUT THEY NOR CHRYSLER HAD A FIX FOR IT. MY VEHICLE HAS BEEN WITH THE DEALER SINCE OCTOBER 5, 2000. TODAY'S DATE IS NOVEMBER 22, 2000. SUPPOSEDLY THERE IS A PROBLEM WITH THE COMPUTER WHICH CHRYSLER WAS TO HAVE THE FIX AVAILABLE THE FIRST OF NOVEMBER. NOW DUE TO SOME OTHER REASON THE FIX WON'T BE AVAILABLE UNTIL AFTER JANUARY 1, 2001. CHRYSLER IS SUPPOSED TO CONTACT ME TO DISCUSS A RESOLUTION TO MY PROBLEM. *AK
Tires, Nov 20, 2000
WHILE DRIVING ABOUT 70 MPH LEFT REAR GOODYEAR WRANGLER ST (P22575R16) TIRE HAD A BLOWOUT, AND KEPT CONTROL OF VEHICLE. DROVE OFF ROAD WHERE A TECHNICIAN TOLD CONSUMER THAT HE WAS DRIVING ON LOW AIR. 225/75 R16, JEEP, GRAND CHEROKEE, 2000. *AK DOT #M671EKWR. *SLC
Engine and engine cooling, Nov 20, 2000
THE VEHICLE HAS STALLED 4 TIMES WHILE DRIVING, ON ONE OCCASION AN INJURY WAS SUSTAINED TO THE DRIVER WHO PUSHED THE VEHICLE OUT OF THE DANGEROUS POSITION IT WAS IN. *SLC
Wheels, Other or unspecified, Nov 19, 2000
ROTORS HAS BEEN REPLACED 3 TIMES WHEELS HAVE BEEN REPLACED 3 TIMES AND TIRES ARE GOING TO BE REPLACE FINALLY (TIRESIZE: P22575R15)( DOT NUMBER: TIRE SIZE: P22575R15 )
Suspension, Nov 17, 2000
VEHICLE HAS ALWAYS PULLED TO THE RIGHT. CASTER/CAMBER ARE OUT OF FACTORY SPECS, BUT THE DEALER SAYS THERE IS NO WAY TO CORRECT THE PROBLEM.*AK