2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Equipment, Nov 9, 2000
FEELING MISS/JERK AT APPROXIMATELY 10 SECOND INTERVALS. DEALER ADVISED IT IS THE AIR CONDITIONER CYCLING ON/OFF. CHRYSLER IS AWARE OF THE PROBLEM, BUT HAS NO FIX AVAILABLE AT THIS TIME. SAYS IT IS DUE TO AGGRESSIVE COMPRESSOR ENGAGEMENT.*AK
Air bags, Nov 8, 2000, crash
CONSUMER WAS GOING 25-30 MPH HAD AN ACCIDENT. UPON IMPACT, NEITHER DRIVER OR PASSENGER SIDE AIR BAG DID NOT DEPLOY. CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK
Tires, Nov 7, 2000
WHILE DRIVING ABOUT 65 MPH RIGHT REAR TIRE HAD A BLOWOUT AND A TREAD SEPARATION. GOODYEAR TIRE, NO DOT NUMBER OR TIRE SIZE. *AK
Suspension, Tires, Nov 2, 2000
CONSUMER COMPLAINS OF THE STEERING WHEEL HAVING A SLIGHT SHIMMY, GOODYEAR WRANGER RT/S TIRES (P225 75 R15) HAVE BEEN ROTATED AND BALANCED AND THE PROBLEMS STILL OCCURS, THE SHIMMY COULD BE DUE TO A SUSPENSION PROBLEM OR TIRE PROBLEM. *SLC
Power train, Vehicle speed control, Oct 26, 2000
VEHICLE EXPERIENCING PROBLEM WITH NOISE COMING FROM DIFFERENTIAL. VEHICLE BEEN IN DEALER'S SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK WHEN THE GAS PEDAL IS PUSHED THE NOISE OCCURS BUT WHEN RELEASED IT BECOMES QUIET. WHEN CRUISE CONTROL IS USED A DIFFERENT KIND OF NOISE OCCURS. *YH
Exterior lighting, Oct 26, 2000
BOTH HEADLIGHTS WORK INTERMITTENTLY. *AK
Air bags, Oct 20, 2000, crash
WHILE DRIVING 30-40 MPH HAD A FRONTAL IMPACT IN WHICH THIS VEHICLE T-BONED ANOTHER VEHICLE, AND DRIVER'S/ PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS. JEEP DEALER WAS NOT WILLING TO HELP. *AK
Suspension, Oct 20, 2000
WHILE DRIVING ABOUT 55 MPH STEERING WHEEL WILL START VIBRATING. COULD FEEL IT ON PASSENGER SIDE, AND IN FRONT OF VEHICLE. *AK
Fuel system, Gasoline, Oct 20, 2000, crash, fire
I WAS INVOLVED IN A REAR END COLLISION WHICH STARTED A SMALL PILE UP. I WAS STRUCK IN THE REAR AND MY FUEL TANK RUPTURED AND THE JEEP BURST INTO FLAMES IMMEDIATELY AS I WAS PUSHED INTO SECOND CAR. BY THE GRACE OF GOD I SURVIVED.
Vehicle speed control, Oct 17, 2000
I WAS CRUISING AT 50 MPH WHEN SUDDENLY THE VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY, I STEPPED ON THE BRAKES, BUT THE VEHICLE CONTINUED TO ACCELERATE..I HAD TO TURN OF THE ENGINE TO STOP. AND WHEN I TRIED TO RESTART THE VEHICLE.IT JUST REVVED REALLY HIGH..I CHECK THE FLOORMATS AND IT WAS IN PLACE THE GAS PEDAL WAS NOT STUCK IN THE FLOORMAT. *AK
Electrical system, Oct 15, 2000
ENGINE FAILED ON HIGHWAY@ 65MPH, DEALER REPLACED COIL RAIL AND ADJUSTED CAM SENSOR
Air bags, Oct 9, 2000, crash
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT 25 MPH OR MORE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Visibility, Oct 9, 2000
REAR TAILGATE WINDOW SHATTERED FOR UNKNOWN REASON; DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Service brakes, Hydraulic, Oct 4, 2000
AT 19,000 MILES WHEN APPLYING BRAKES SEVERE VIBRATION AND PULSATION OCCURRED. PROBLEM BECAME MORE PRONOUNCED AT 22,000 MILES. *AK THE DEALER STATES BAD ROTORS WERE THE CAUSE AND ARE REDONE. *YH
Power train, Sep 27, 2000
WHEN CONSUMER WILL TURN VEHICLE ON THERE WAS HESITATION. ALSO, VEHICLE WAS HARD TO PUT IN GEAR. SHE CONTACTED JEEP, AND VEHICLE NEEDED TRANSMISSION. DEALERSHIP WILL REPLACED TRANSMISSION ON THE WARRANTY. *AK
Power train, Sep 24, 2000
INTERMITANT, INCREASINGLY FREQUENT, UNEXPECTED DOWN-SHIFTING AND UP-SHIFTING AT DIFFERENT SPEEDS WITH ASSOCIATED TRANSMISSION JERKS AND BANGS OF VARYING BUT SEVERE INTENSITY. DEALER ADMITS CANNOT REPAIR VEHICLE AFTER 5 ATTEMPTS IN LAST 11 MONTHS INSPITE OF ONGOING CONTACT WITH MANUFACTURER AND REPLACEMENT OF ALL ASSOCIATED ELECTRICAL AND COMPUTER COMPONENTS. DEALER ADMITS VEHICLE IS UNSAFE AND WILL NOT RELEASE IT. VEHICLE HAS BEEN OUT OF SERVICE FOR 37 DAYS, INCLUDING 21 DAYS AS OF THIS WRITING SINCE LAST RETURN.
Suspension, Sep 23, 2000
LOUD WHINE WHEN DRIVING OVER 50 MPH, HAVE TO YELL TO BE HEARD, GAS GULZZER. *AK
Steering, Sep 19, 2000
THE DAIMLERCHRYSLER DISTRICT MANAGER FOR MARYLAND AND D.C. FIRST TOLD ME THAT THE "CROWN" OF THE ROADWAY WAS THE CAUSE OF MY PROBLEMS WITH THIS 2000 JEEP GRAND LEMON - WHEN PRESSED TO PRESENT A MORE CREDITABLE EXPLANATION FOR THE EXTREME STEERING PULL TO THE RIGHT SIDE OF THE ROADWAY, HIS ANSWER WAS: "MR. JACKSON, I'M TELLING YOU AS THE WASHINGTON ZONE MANAGER FOR DAIMLER CHRYSLER THAT I CANNOT FIND ANY PROBLEMS WITH THIS JEEP AND AS THE ZONE MANAGER FOR MARYLAND I SAY YOU DO NOT HAVE A PROBLEM, THEREFORE DAIMLERCHRYSLER DOES NOT CONSIDER THIS JEEP TO BE DEFECTIVE. AS THE DAIMLER CHRYSLER ZONE MANAGER I AM TELLING YOU THAT IN MY OPINION THERE ARE NO PROBLEMS WITH THIS VEHICLE". --- WHAT A LOAD OF '!@#$% !!!!!!!! --- (A COMPLIMENTARY LOAD OF '!@#$% SEEMS TO BE STANDARD EQUIPMENT ON ALL JEEP GRAND CHEROKEES AND THIS IS ONE FEATURE I COULD DO WITHOUT) --- THE DAIMERCHRYSLER PEOPLE HAVE PROVEN TO ME THAT THEY ARE ARROGANT, FLAT OUT LIARS. THEY JUST LAUGHED AT ME WHEN I SAID I WOULD BE REPORTING THESE PROBLEMS TO NHTSA. THEY JUST DON'T CARE. -- IN TWO OR THREE YEARS, WHEN DAIMLER-BENZ FINALLY DUMPS THE CHRYSLER DIVISION INTO THAT DEEP CESSPOOL OF DEFECTIVE PRODUCTS AND OBSCENE CUSTOMER SERVICE, I WILL BE HAPPY TO ATTEND THE CORPORATE LIQUIDATION SALE IN AUBURN HILLS - DRIVING MY NEW HONDA. *TR
Engine and engine cooling, Electrical system, Sep 19, 2000
VEHICLE WAS COMPLETELY SHUT DOWN BY COMPUTER WHILE TRAVELLING 60MPH ON FREEWAY, RESULTING IN SEVERAL NEAR COLLISIONS AT HIGH SPEED -- A CAM SENSOR FAILURE, ACCORDING TO THE DEALER.
Engine and engine cooling, Sep 19, 2000
ENGINE STALLED WHILE DRIVING RESULTING IN COMPLETE LOSS OF POWER WHICH LOCKED UP THE BRAKES AND STEERING.
Vehicle speed control, Sep 13, 2000
ON 2 OCCASIONS AND WHILE MAKING A NORMAL STOP WITH FOOT ON BRAKES , RPM'S WILL GO UP HIGH ,FEELS LIKE IT GOES TO THE MAXIMUM ,LASTING ABOUT 5 SECONDS AND THEN IT WILL GO BACK TO NORMAL. WHILE EXPERIENCING THE DEFECT, CONSUMER MUST STAND ON BRAKES, AND HOLD ON TO STEERING WHEEL TO KEEP CONTROL. DEALER CLAIMS CANNOT DUPLICATE DEFECT. DEALER HAS SCANNED SYSTEM FOR CODES, BUT NO CODES SHOWED UP ,PERFORMED TEST IAC PER STARR WHICH TESTED OKAY. ALSO, TOOK VEHICLE TO ROAD TEST FOR 562 MILES WHICH RAN ACCORDING TO SPECIFICATIONS. *AK
Suspension, Sep 13, 2000
FRONT END WOBBLES AT 50 MILES HOUR-STEERING WHEEL WOBBLE ALSO. *AK
Vehicle speed control, Sep 5, 2000
VEHICLE EXPERIENCED SUDDEN ACCELERATION. NLM
Other or unspecified, Aug 28, 2000
COLOR OF VEHICLE PAINT IS "TAUPE". HAVE SEEN OTHERS WITH SAME PROBLEM. DEALER TOLD ME IT WAS ACID RAIN. WRONG ANSWER>
Vehicle speed control, Aug 24, 2000
WITH FOOT ON BRAKE VEHICLE SUDDENLY ACCERALTED- COULD NOT STOP IT-HAD TO CUT ENGINE OFFCUT OFF VEHICLE