2002 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,476 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2002 reports, 75 involved a crash and 20 involved a fire. 97 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Air bags, frontalMar 26, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V099000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 31, 2002
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V032000 on NHTSA.gov
Fuel system, gasoline, deliveryDec 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V374000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission controlNov 13, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V348000 on NHTSA.gov
Electrical system, wiring, interior/under dashSep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V288000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
145 reports, newest first. Show all
Engine and engine cooling, Aug 29, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS STARTED WITH A CHILD WITH DOWN SYNDROME STANDING OUTSIDE OF THE VEHICLE, THE FAN BLADES BROKE RESULTING IN A LOUD POP. THE BLADES DENTED THE RADIATOR AND BROKE THE SHROUD. THE CONTACT EXPRESSED CONCERN REGARDING THE SAFETY OF HER CHILD DURING THIS INCIDENT. IN JUNE 2006, THE VEHICLE WAS TAKEN TO THE DEALER FOR A NOISE AND IT OVER-HEATED. THE DEALER COULD NOT DETERMINED THE PROBLEM WITH THE VEHICLE. THE CONTACT BELIEVES THE INCIDENT WAS RELATED TO THE RECENT FAILURE.
Engine and engine cooling, Aug 28, 2006
DT*: THE CONTACT STATED THE VEHICLE'S COOLING SYSTEM FAN WENT OUT. THE VEHICLE HAD THE SAME SYMPTOMS AS DESCRIBED UNDER RECALL 06V199000. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER STATED THEY WILL NOT REIMBURSE THE CONTACT.
Engine and engine cooling, Aug 28, 2006
ON 6/19/06 WE TOOK THE JEEP IN TO ANCIRA JEEP ON 281 N. BECAUSE OF OVERHEATING AND A RUMBLING NOISE. THEY CHECKED IT OUT AND FOUND NOTHING WRONG WITH THE FAN OR MOTOR AND PAID $80.50. NOW ON FRIDAY 8/25/96 WE HEARD A LOUD POP SOUND AND THEN THE CAR STARTED TO OVERHEAT, STOPPED THE CAR UNTIL IT COOLED DOWN AND CHECKED THE WATER LEVELS IN THE RADIATOR. ON 8/26 HAD A MECHANIC LOOK AT IT AND FOUND THE THAT ALL THE BLADES TO THE FAN WERE BROKEN OFF AND HAD BROKEN THE RADIATOR SHIELD AND DENTED THE RADIATOR. WE CAN NOT DRIVE THE CAR IF IT IS OVERHEATING AND LOOKING AT ALL THE COMPLAINTS IT IS CLEAR THAT THIS IS A MAJOR RECALL ISSUE THAT NEEDS TO BE 1-800-853-1403 FOR CLOSE TO 2 HOURS DURING MY BREAKS AND STILL HAVE BEEN UNABLE TO GET SOME ASSISTANCE. I DO HAVE A REFERENCE # AND WILL KEEP TRYING LATER AFTER I GET OUT OF WORK. PLEASE, PLEASE WE NEED ASSISTANCE, MY SON NEEDS HIS CAR TO DRIVE TO COLLEGE AND WE HIS PARENTS HAVE TO WORK. THANK YOU FOR ANY ASSISTANCE. *JB
Engine and engine cooling, Aug 25, 2006
LARGE VIBRATION IN CAR WAS NOTED ALONG WITH NOISES EMANATING FROM UNDER THE HOOD. I LIFTED THE HOOD TO FIND THE RADIATOR AND SHROUD SHAKING VIOLENTLY AND PIECES OF PLASTIC WAS THROWN FROM THE FAN AT ME!. IT SEEMS ONE OF THE BLADES BROKE OFF SUBSEQUENTLY CAUSING THE FAN TO BE OUT OF BALANCE AND BREAK APART DESTROYING THE SHROUD --BLADES ALSO WENT INTO THE RADIATOR AND DAMAGED IT AS WELL. *JB
Engine and engine cooling, Aug 23, 2006
DT*: THE CONTACT STATED WHILE PARKED WITH THE ENGINE RUNNING A NOISE WAS OBSERVED UNDER THE HOOD. AFTER INSPECTING THE VEHICLE THE PLASTIC BLADES OF THE ELECTRIC MOTOR FAN SEPARATED AND PENETRATED THE SHROUD AND RADIATOR. THERE WAS A RECALL #06V199000 PERTAINING TO THE ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED.
Engine and engine cooling, Aug 18, 2006
MY JEEP EXPERIENCED THE FAILURE IN THE NHTSA CAMPAIGN ID 06V199000 PRIOR TO THE RECALL. AT THE TIME, I CONTACTED CHRYSLER TO SEE IF THIS WAS WARRANTED PART. THEY ADVISED ME IT WAS NOT AND THAT I SHOULD HAVE THE CAR REPAIRED ON MY OWN. IN 6/06, I SAW THE ANNOUNCEMENT OF THE RECALL. I HAVE CONTACTED CHRYSLER NUMEROUS TIMES REGARDING THE RECALL AND BEEN TOLD THAT MY VIN # IS NOT INCLUDED IN THE RECALL AND THAT THEY CANNOT HELP ME. WHAT RECOURSE DO I HAVE TO BE REIMBURSED FOR MY OUT OF POCKET EXPENSES FOR A PRODUCT FAILURE THAT WAS RECALLED? *JB
Engine and engine cooling, Aug 17, 2006
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THERE WAS A POPPING NOISE FROM UNDER THE HOOD. THE STEERING WHEEL VIBRATED, WHICH PROMPTED THE CONTACT TO TAKE THE VEHICLE TO A PRIVATE REPAIR SHOP. THE CERTIFIED MECHANIC DETERMINED THAT THE COOLING FAN HAD SEPARATED AND DESTROYED THE FAN SHROUD. THE PIECES ALSO DAMAGED THE RADIATOR, CAUSING A MAJOR COOLANT LEAK. THE REPAIR SHOP REPLACED THE COOLING FAN, RADIATOR, AND THE FAN SHROUD. THERE WAS A PENDING NHTSA RECALL # 06V199000, PERTAINING TO THE COOLING SYSTEM FAN. THE RECALL WAS EXPECTED TO BEGIN DURING AUGUST 2006. UPDATED 10/25/2006 - THE MANUFACTURER REIMBURSED THE CONSUMER FOR THE COST OF THE REPAIRS. *NM
Engine and engine cooling, Aug 10, 2006
I HAVE A 2002 JEEP GRAND CHEROKEE THAT THE FAN BLADE CAME APART ON AND WENT THROUGH THE RADIATOR AND I AM TOLD BY TWO DEALERS THAT THERE IS NO RECALL OUT. THE OLD PARTS WERE AVAILABLE TO FIX IT. *NM
Engine and engine cooling, Aug 8, 2006
DT*: THE CONTACT STATED WHILE DRIVING 15-20 MPH ON THE HIGHWAY THE COOLING FAN SEPARATED RIPPING THE SHROUD, CRACKING THE RADIATOR AND CAUSING OTHER DAMAGE TO THE VEHICLE. THERE WAS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM; FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Engine and engine cooling, Power train, Vehicle speed control, Tires, Aug 8, 2006
2002 LAREDO ENGINE LIGHT AND SERVICE LIGHT ILLUMINATED. *TS WHEN THE CONSUMERS VEHICLE WAS RETURNED TO HIM, THE ENGINE LIGHT WAS STILL ON AND OTHER PROBLEMS HAD SURFACED. THE CONSUMER BELIEVED THE DEALERSHIP DIDN'T DO ANYTHING TO THE VEHICLE BUT CREATE MORE PROBLEMS. *JB THE VEHICLE USED EXCESSIVE AMOUNTS OF ANTIFREEZE. THE TRANSMISSION MALFUNCTIONED. THE FOUR WHEEL DRIVE COULD NOT BE USED. THE CHECK ENGINE LIGHT AND COOLANT LIGHT REMAINED ILLUMINATED AT ALL TIMES. THE HEAD GASKET BLEW. WHILE THE CONSUMER'S FOOT WAS ON THE BRAKE PEDAL THE VEHICLE WOULD ACCELERATE SUDDENLY. THE SES LIGHT HAS BEEN ILLUMINATED SINCE THE VEHICLE WAS PURCHASED. *NM
Engine and engine cooling, Aug 3, 2006
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH THROUGH A COMMERCIAL AREA DURING VERY HOT WEATHER CONDITIONS THE VEHICLE BEGAN TO VIBRATE. THE VIBRATION OCCURRED RIGHT BEFORE THE COOLING SYSTEM CAUSED THE VEHICLE TO RUN AT HIGH TEMPERATURES AND OVER HEAT RESULTING IN A BLOWN ENGINE COOLING FAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP WHERE THE MECHANIC DETERMINED THAT THE FAILURE WAS CAUSED BY THE SHROUD AND THE PLASTIC BLADE OF THE ELECTRIC MOTOR FAN. THE MECHANIC ALSO INDICATED THAT THE PARTS WERE DEFECTIVE. THE WAS A RECALL # PERTAINING TO THE ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE MANUFACTURER WAS CALLED AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Engine and engine cooling, Jul 31, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND A VERY LOUD BANG WAS HEARD FROM THE ENGINE. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED THE FAN HAD EXPLODED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL.
Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Jul 27, 2006
DT*: THE CONTACT STATED THE PLASTIC BLADES ON THE FAN FRACTURED AND DETACHED FROM THE ENGINE PUNCTURING THE RADIATOR. THERE IS A NHTSA CAMPAIGN ID # 06V199000 PERTAINING TO THE ENGINE AND ENGINE COOLING SYSTEM; FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THERE WAS ALSO AN UNNECESSARY DELAYED IN ACCELERATION. THERE WAS A GRINDING NOISE AND SMOKING COMING FROM THE BRAKES. THE DEALERSHIP DETERMINED THE BRAKES WERE RUBBING AGAINST THE DISCS CAUSING FRICTION WHICH CAUSED THE BRAKES TO OVERHEAT. THE CALIPER WAS ALSO LEAKING. THE BRAKE CALIPERS, BRAKE SHOES AND PADS WERE REPLACED.
Engine and engine cooling, Jul 21, 2006
2002 JEEP GRAND CHEROKEE 4.0 ELECTRIC RADIATOR COOLING FAN BLADES FRACTURED AND SEPERATED FROM HUB CRACKING RADIATOR SHROUD.
Engine and engine cooling, Jul 21, 2006
DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT 3 MPH, THERE WAS A LOUD BANG NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF THE THE VEHICLE, THE CONTACT OBSERVED THAT THE ELECTRIC MOTOR DRIVEN COOLING FAN HAD FRACTURED INTO PIECES. THERE IS A NHTSA RECALL # 06V199000 PERTAINING TO THE FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/04/06. *JB
Engine and engine cooling, Jul 19, 2006
THIS IS IN RELATION TO ACTION # EA05-020 ON THE 2002 JEEP GRAND CHEROKEE. ON THE DATE LISTED BELOW, THE BLADES SEPARATED FROM THE MOTOR AND THE "SHRAPNEL" PUNCTURED MY RADIATOR AND MY BATTERY. THE CAR WAS IN MOTION SO, THE HOOD WAS CLOSED AND NO ONE WAS INJURED. HOWEVER, I HAD TO SPEND ABOUT $800 IN PARTS TO REPAIR THE VEHICLE. *NM
Engine and engine cooling, Jul 10, 2006
DT*: THE CONTACT STATED THE ELECTRIC COOLING FAN SEPARATED CAUSING THE FAN SHROUD TO BE PUNCTURED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. 08/01/06 UPDATED. *TT
Engine and engine cooling, Jul 6, 2006
1) VEHICLE AT IDLE, AFTER INITIAL STARTUP IN THE MORNING 2) ELECTRIC FAN BROKE INTO PIECES AND HIT THE MAIN FAN, SHATTERING 3) AIRPARK CHRYSLER/JEEP DEALER COMPLETED THE REPAIR ON JULY 1, 2006. *JB
Engine and engine cooling, Jul 4, 2006
MY JEEP GRAND CHEROKEE COOLING FAN BLADES CAME OFF OF THE COOLING FAN AND STRUCK THE SHROUD CAUSING IT TO BREAK APART WHILE I HAD THE HOOD OPEN CHECKING THE ENGINE, LUCKILY I WAS NOT INJURED BY THE FLYING DEBRIS. *JB
Engine and engine cooling, Jun 28, 2006
I OWN A 2002 JEEP GRAND CHEROKEE. IT STARTED TO OVERHEAT, LEAK AND SMOKE, COOLANT FAN BROKE AND TORE RIGHT THROUGH THE COVER. I NOW NEED REPAIRS TOTALING APPROXIMATELY $2600 DUE TO THE COOLANT FAN MALFUNCTIONING. I THOUGHT I COULD GET IT REPAIRED AT THE DEALER FOR NO COST SINCE THERE WAS A COOLANT FAN RECALL ON THIS PARTICULAR VEHICLE BECAUSE I HAVE THE SAME YEAR, MAKE AND MODEL. I WAS TOLD THAT EVEN THOUGH THERE WAS A RECALL ON THE SAME SUV THAT I HAVE, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, THEREFORE THERE IS NOTHING THAT CAN BE DONE FOR ME. DUE TO THE COOLANT FAN BREAKING, I NEED A NEW CYLINDER HEAD, RADIATOR, COOLING FAN MOTOR AND COOLANT FAN REALIGNMENT. I HAVE TO PAY FOR ALL OF THIS MYSELF JUST BECAUSE THEY DID NOT INCLUDE MY VIN NUMBER IN THE RECALL. *JB
Engine and engine cooling, Jun 20, 2006
I WAS DRIVING AND FELT A BUMP. I STOPPED AND GOT OUT AND LOOKED UNDER THE VEHICLE, BEHIND THE VEHICLE AND IN FRONT OF THE VEHICLE AND A FELLOW MOTORIST LOOKED AND SAW A PIECE OF BLACK PLASTIC IN THE STREET UNDER AND POINTED TO IT. GOT BACK IN THE VEHICLE AND DROVE TO MY DESTINATION AND PARKED, CAME BACK AND CRANKED IT UP AND WAS PULLING OUT, NOTICED WHAT LOOKED LIKE SMOKE WAS COMING FROM THE VEHICLE AND THE TEMP GAUGE NEEDLE WENT INTO THE DANGER ZONE. AFTER NOTICING THIS I STARTED HEADING TO THE DEALERSHIP,BUT STOPPED TO KEEP FROM DURING ANY FURTHER DAMAGE AND CALLED A WRECKER. UPON ARRIVAL AT THE DEALERSHIP I INFORMED THEM WHAT HAPPENED. AFTER THEY EXAMINED THE VEHICLE, THEY INFORMED ME THAT THE FAN HAD BROKEN AND KNOCKED A HOLE IN RADIATOR AND BROKE THE FAN SHROUD. *JB
Engine and engine cooling, Apr 3, 2006
VEHICLE LOW COOLANT LIGHT CAME ON, CHECKED FLUID LEVEL IT WAS LOW. OIL PRESSURE DROPPED DRASTICALLY. NORMALLY INDICATES ~40 PSI WHILE AT OPERATING TEMPERATURE, IT NOW INDICATES 10 PSI AT IDLE, IN DRIVE. AT START UP, WHEN ENGINE IS HOT, THE OIL PRESSURE GAUGE WILL NOT MOVE UNTIL THE THROTTLE IS DEPRESSED. MY LOCAL REPAIR SHOP OWNER CALLED A LOCAL JEEP SHOP WHO INFORMED HIM THAT THE HEAD WAS PROBABLY CRACKED, AND THAT LEAKED COOLANT INTERNALLY, CAUSING THE CAM AND OR MAIN BEARINGS TO WIPE OUT, INDICATED BY THE OIL PRESSURE READINGS BEING LOW. ACCORDING TO THE JEEP SERVICE SHOP, THIS IS A KNOWN DEFECT WITH THE 6 CYLINDER ENGINE. I THEN TOOK THE VEHICLE TO A CHRYSLER 5 STAR SERVICE CENTER. AFTER EXPLAINING EVERYTHING TO THE SERVICE MANAGER, HE SAID THEY WOULD CHECK IT OUT BUT THAT HE HAD HEARD OF NO SUCH PROBLEM REGARDING THIS MOTOR. THE NEXT DAY, HE CALLED TO INFORM ME THAT THE MOTOR DID HAVE A CRACKED HEAD AND THAT THEY WOULD BE REPLACING IT UNDER WARRANTY. WHEN I ASKED HIM ABOUT POSSIBLE DAMAGE TO THE LOWER HALF OF THE MOTOR HE STATED THAT THERE WAS NO WAY OF KNOWING THAT COOLANT LEAKAGE HAD CAUSED THE PROBLEM, THAT CHRYSLER WOULD NOT WARRANTY REPLACEMENT OF THE ENGINE, AND THAT 3-5LBS OF OIL PRESSURE IS ACCEPTABLE AT IDLE, 10PSI BEING NORMAL FOR THIS MOTOR. I CONTACTED CHRYSLER CORPORATE VIA EMAIL - RESPONSE- THEY WERE SORRY I WAS DISSATISFIED AND THAT "INTERMITTENT PROBLEMS ARE DIFFICULT TO DIAGNOSE..." - FOLLOW UP PHONE CALL YIELDED THE EXACT SAME RESPONSE. I AM CONCERNED THAT ONCE THE HEAD ASSEMBLY IS REPLACED, BOTH THE DEALER AND CHRYSLER WILL TRY TO IGNORE THE LOW OIL PRESSURE PROBLEM UNTIL THE VEHICLE IS BEYOND WARRANTY COVERAGE, ABSOLVING THEM OF ANY RESPONSIBILITY TO REPAIR IT FURTHER. THIS IS ALSO A MAJOR SAFETY ISSUE WITH THIS VEHICLE. SHOULD THE ENGINE FAIL, A SERIOUS MULTI VEHICLE ACCIDENT MAY RESULT FROM MOTORISTS PASSING THRU THE RESULTING OIL SLICK, ESPECIALLY IN A CONGESTED HIGHWAY SITUATION. IT IS MY OPINION THAT CHRYLSER KNOWS OF THIS DEFECT. *JB
Engine and engine cooling, Mar 15, 2006
I HAVE A 2002 JEEP GRAND CHEROKEE 6 CYLINDER 4.0. YESTERDAY MY COOLING FAN BLEW UP FOR NO APPARENT REASON, DAMAGING RADIATOR AND AREA AROUND COOLING FAN. THIS IS AN EXTREMELY DANGEROUS PROBLEM SINCE IF THE HOOD WAS UP AT THE TIME THE FAN BLEW UP, SOMEONE COULD HAVE GOTTEN MAIMED OR KILLED. THIS IS THE SAME ISSUE AS REPORTED ON YOUR JANUARY LISTING OF PROBLEMS. *JB
Engine and engine cooling, Power train, Feb 22, 2006
2002 GRAND CHEROKEE TRANSMISSION SLIPPED INTO SECOND AND THIRD GEAR. *TS ***NAR*** THE PROBLEM WAS DIAGNOSED AS A TRANSMISSION GOVERNOR SENSOR. ONE YEAR LATER, THE COOLANT LIGHT ILLUMINATED EVEN THOUGH THE COOLANT WAS FULL, THE OIL PRESSURE GAUGE WENT ALL THE WAY TOO HIGH AND STAYED THERE, THE DEALER STATED IT WAS A BAD SENDING UNIT. THE ENGINE LIGHT ILLUMINATED, WHEN THE VEHICLE MISFIRES, A POPPING SOUND COMES THROUGH THE RADIO WHENEVER IT IS TURNED ON. THE TRANSMISSION HAS STARTED TO SLIP AGAIN. *JB
Engine and engine cooling, Visibility, Jan 25, 2006
I WAS DRIVING ON SR 70 WHEN I FELT MY JEEP SLUGGING THEN I LOOKED AT THE GAUGE AND NOTICED THAT IT WAS ALL THE WAY TO THE BOILING POINT. THEN I PULLED OVER TO THE SIDE OF THE ROAD BECAUSE I WASN'T SURE WHAT HAD HAPPENED. CALLED MY DAD HE CAME AND LOOKED AT MY JEEP AND FOUND THAT THE FAN HAD BUSTED WE HAD BEEN ABLE TO PUT ENOUGH WATER IN IT TO GET IT TO WAL-MART WHERE WE CAME TO THE CONCLUSION THAT IT HAD A HOLE IN THE RADIATOR. THERE WAS PIECES EVERYWHERE FROM THE SHROUD. THE NEXT DAY HAD IT TOWED TO FIRKINS IN BRADENTON IT WAS OUT OF WARRANTY SO I ENDED UP PAYING $1131.45 FOR THIS TO BE FIXED. NOW EVER SINCE THIS HAS BEEN FIXED MY CHECK ENGINE LIGHT COMES ON FOR AWHILE THEN GOES OFF. THIS HAPPENED WITH THE FAN ON 8/17/04 NOW BOTH POWER WINDOWS IN THE BACK ARE NOT WORKING JUST THE OTHER DAY MY SON GOT OUT OF THE JEEP SHUT THE DOOR AND DOWN CAME THE WINDOW NEITHER OF THE BACK WINDOWS WORK HAD IT CHECKED OUT AND IT WILL COST ME 300.00 PER WINDOW FOR THE BEARINGS WHAT IS GOING TO HAPPEN NEXT THE FRONT ONES. I THOUGHT WHEN I BOUGHT THIS BRAND I WAS GETTING A GOOD VALUE BUT TURNS OUT ALL I HAVE HAD IS A NIGHTMARE. *NM