2002 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,476 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2002 reports, 75 involved a crash and 20 involved a fire. 97 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Air bags, frontalMar 26, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V099000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 31, 2002
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V032000 on NHTSA.gov
Fuel system, gasoline, deliveryDec 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V374000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission controlNov 13, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V348000 on NHTSA.gov
Electrical system, wiring, interior/under dashSep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V288000 on NHTSA.gov
Representative owner complaints
1,476 reports, newest first.
Electrical system, Aug 14, 2002
WHILE TRAVELING AT 45 MPH, VEHICLE STARTED TO LOSE POWER. CONSUMER COASTED TO A STOP. THERE WAS AN ORANGE GAUGE LIGHT THAT CAME ON. JEEP TOWED VEHICLE TO DEALER, AND THEY STATED IT WAS AN IGNITION COIL PROBLEM. *AK *SLC
Fuel system, Gasoline, Aug 14, 2002
02 V 032 000/FMVSS 301/ORVR: DEALER, DELUCAS CHRYSLER PLYMOUTH JEEP IN BEDFORD, OH. PHONE# 440/232-0880 WAS UNABLE TO HONOR RECALL BECAUSE NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Air bags, Aug 14, 2002, crash
WHILE DRIVING 30 MPH HIT SUBWAY PULLER HEAD-ON AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Air bags, Aug 14, 2002, crash
WHILE DRIVING 30 MPH VEHICLE HIT SUBWAY PULLER HEAD-ON AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Vehicle speed control, Jul 26, 2002
WHILE DRIVING UP A HILL AND AND WITH NO WARNING VEHICLE WILL SHIFT GEARS AND VEHICLE WILL START TO ACCELERATE. DEALER NOTIFIED. *AK
Service brakes, Hydraulic, Jul 19, 2002
THE BRAKE LIGHT CAME ON AND THEY SAID IT WAS A SENSOR. WHEN I WENT TO GET IT REPLACED THE BRAKE LIGHT STILL WAS ON. MY SERVICE ADVISOR ADVISED ME THAT HIS TECHNICIAN WAS ON THE PHONE WITH "STAR" TRYING TO FIND OUT WHAT IS THE PROBLEM. I WAS TOLD IT COULD BE THE BODY COMPUTE, BUT THEY WANT KNOW FOR SURE UNITL A WEEK OR SO. THIS WAS ON 07/16/02.*AK
Engine and engine cooling, Fuel system, Gasoline, Jul 17, 2002
CONSUMER RECEIVED RECALL NOTICE 01V348000 RELATING TO THE VAPOR CANISTER VENT HOSE AND FUEL FILLER NLET CHECK VALVE. HOWEVER, CONSUMER IS HAVING SCHEDULING PROBLEMS WITH DEALERSHIP DUE TO PARTS THAT ARE NOT IN STOCK. *TT
Fuel system, Gasoline, Jun 27, 2002
CONSUMER RECEIVED RECALL B06, REGARDING THE DEBRIS SHIELD FOR THE ENGINE INTAKE MANIFOLD. THIS IS THE SECOND NOTICE RECEIVED ON AN UNRELATED ISSUE; CONSUMER BELIEVES THE FIRST ONE CONCERNED SOMETHING TO DO WITH THE FILLER NECK ON THE FUEL TANK. HOWEVER THE DEALER IS UNRESPONSIVE. *YD
Air bags, Jun 26, 2002, crash
VEHICLE REARENDED ANOTHER AT 55 MPH AND UPON IMPACT, NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE WAS 6083 DOLLARS. DEALER STATED AIRBAGS WORKED AS DESIGNED.*AK CONSUMER LISTED THAT THERE WERE 5 INJURIES. *TT
Service brakes, Hydraulic, Jun 25, 2002
WHEN APPLYING BRAKES ON A DOWN HILL POSITION IT CAUSES VEHICLE TO SEVERELY VIBRATE UNCONTROLLABLE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Engine and engine cooling, Other or unspecified, Jun 25, 2002
ENGINE CHECK LIGHT COMES ON, AND VEHICLE WILL LOSE ALL POWER. CONTACTED DEALER. THEY REPLACED MANY PARTS, BUT COULD NOT SOLVE PROBLEM. PROBLEM KEPT REOCCURRING. *AK
Service brakes, Hydraulic, Vehicle speed control, Jun 20, 2002
4-11-02 WHILE ATTEMPTING TO STOP FOR LEFT TURNING VEHICLE , CAR ACCELERATED WHILE BRAKE APPLIED, NECCESSITATING DRIVER TO RUN ONTO SHOULDER TO AVOID COLLISION WITH LEFT TURNING VEHICLE.5-01-02 WHILE STOPPING TO ENTER ROADWAY FROM PARKINGLOT CAR ACCERERATED WHILE BRAKE APPLIED, CAUSING CAR TO MOVE INTO ONCOMING TRAFFIC. 6-6-02 WHILE GOING THROUGH DRIVE-THRU AT MCDONALD'S, CAR ACCELERATED WHILE BRAKE APPLIED, STOPPING WITHIN INCHES OF PRECEDING VEHICLE. 5-1-02 ADAM'S INSTALLED CO-PILOT. 6-6-02 CO-PILOT ACTIVATED AND CAR TAKEN IN FOR 3RD TIME. AGAIN TOLD COULD NOT FIND ANYTHING. REQUESTED CALL FROM CHRYSLER REP. STEVE GRIMWOOD PHONED ON 6-13-02 SAID CANNOT DUPLICATE WHAT WAS REPORTED WRONG WITH VEHICLE, SO CANNOT REPAIR. HAVE SEEN ATTY. SINCE, BUT DO NOT WANT TO DRAG THIS OUT AND AM AFRAID OF VEHICLE HARMING SOMEONE. PLEASE ADVISE.*AK
Power train, Jun 14, 2002
CONSUMER NOTICED FLUID UNDERNEATH VEHICLE. DEALER DETERMINED THAT TRANSMISSION WAS LEAKING. VEHICLE WAS TAKEN TO DEALER 4 TIMES, SEALS WERE REPLACED, BUT TRANSMISSION STILL LEAKS.*AK
Service brakes, Hydraulic, Air bags, Jun 13, 2002, crash
WHILE DRIVING LOST CONTROL OF VEHICLE AND HIT ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK CONSUMER ALSO STATES THAT THE ABS FAILED, THREE PEOPLE WERE INJURED IN THE ACCIDENT. *SLC
Service brakes, Hydraulic, Jun 12, 2002, crash
PRIOR TO THE ACCIDENT I HAD NOTICED ON A COUPLE OF OCCASIONS THAT WHEN I TRIED TO PARK AT A SLOW SPEED, PRESSED THE BRAKE, THE CAR CONTINUED TO MOVE FORWARD. I TOOK MY FOOT OFF THE BRAKE AND REAPPLIED IT, WHICH STOPPED THE FORWARD MOVEMENT. THEN I WAS ABLE TO PARK THE CAR WITHOUT INCIDENT. ON THE DAY OF THE ACCIDENT (5/22/02), I NOTICED A CAR 40-50 YARDS IN FRONT OF ME HALF WAY INTO A RIGHT TURN. I APPLIED THE BRAKES AND THE CAR SLOWED DOWN AND WITHIN 10-15 YARDS OF THE VEHICLE IN FRONT OF ME, I REALIZED THAT THE CAR WAS MOVING FORWARD EVEN THOUGH MY FOOT WAS ON THE BRAKE. IN ORDER TO AVOID HITTING THE OTHER CAR FLUSH FROM THE REAR, I SWERVED THE JEEP TO THE LEFT AND STRUCH HIS LEFT REAR LIGHT A GLANCING BLOW. AT THAT POINT I STOPPED THE CAR BY REAPPLYING MY FOOT TO THE BRAKE. I WAS TRAVELING APPROXIMATELY 5 MPH. I TOOK THE CAR IN TO BUERGE CHRYSLER JEEP, THE BRAKES SYSTEM WAS EXAMINED BY MY SERVICE MAN WHO AGREED WITH ME THAT THE BRAKE PEDAL IS VERY SOFT AND WENT ALL THE WAY TO THE FLOOR. I ASKED HIM TO SEE IF THE BRAKE FLUID WAS LOW. HE SAID THAT CHRYSLER WOULD BRING IN AN INDEPENDANT INVESTIGATOR. ON WED. 5/29/02, I RECEIVED A CALL FROM THE INVESTIGATOR WHO SAID THAT HIS REPORT WOULD BE SUBMITTED IN 10 DAYS. I WAS TOLD THAT THE SPECIAL INVESTIGATOR SAID THE CAR COULD BE RELEASED TO ME AND THAT, IN FACT, THERE WERE NO PROBLEMS THAT HE COULD FIND. I ASKED THE SERVICE MANAGER TO REEXAMINE THE CAR AND DRIVE WITH ME, AND HE SAID THAT THE BIGGEST PROBLEM IN THESE SITUATIONS WERE A DEFECT IS INTERMITTANT AND IS NOT ALWAYS OBVIOUS. ONE OTHER INCIDENT OCCURRED WHEN I DEPRESSED THE BRAKE, IT MADE AN UNUSUAL WOOSHING SOUND WHICH I HAD NOT HEARD BEFORE AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR.*AK
Service brakes, Hydraulic, Jun 11, 2002
BRAKE ROTORS WARP EVERY 2000 THOUSAND MILES. WHEN APPLYING BRAKES VEHICLE WILL VIBRATE UNCONTROLLABLY.*AK
Engine and engine cooling, Jun 7, 2002
A LOUD HIGH PITCHED WHIRRING NOISE IS HEARD, WHENEVER THE ENGINE IS "UNDER LOAD"(EG. WHENEVER STEP ON GAS, WHILE VEHICLE TRAVELING AT (APPX) 60 MPH). JEEP INSISTS THAT THERE IS NOTHING WRONG, BUT A PERSISTENT NOISE OF THIS TYPE THAT IS UNABLE TO BE. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762797
Engine and engine cooling, Jun 6, 2002
VEHICLE STALLS INTERMITTENTLY AT VARIOUS SPEED. AFTER IT STALLS, BRAKES APPLIED, VEHICLE WILL ROLL BACK. VEHICLE WAS TAKEN TO DEALER TWICE, STATED MANUFACTURER WAS AWARE OF STALLING PROBLEM.*AK
Power train, May 14, 2002
2 SEPARATE OCCASIONS, AFTER A DRIVE WHEN PUTTING CAR INTO PARK, THE ENGINE RACED OUT OF CONTROL IN REVERSE. LUCKILY THE BRAKES HELD IT FROM SPEEDING IN REVERSE. *AK
Fuel system, Gasoline, May 10, 2002
CONSUMER RECEIVED RECALL NOTICE 01V374000. CALLED DEALER TO MAKE AN APPOINTMENT FOR RECALL REPAIRS, WAS INFORMED BY DEALER THAT PARTS WERE NOT AVAILABLE. *AK. CONSUMER STATED THE REPAIRS HAVE SINCE BEEN MADE.*JB
Engine and engine cooling, May 10, 2002
CONSUMER RECEIVED RECALL 01 V 374 000. CONSUMER CALLED TO MAKE AN APPOINTMENT . DEALER STATED THAT CONSUMER COULD BRING VEHICLE IN ON APRIL 5TH 2002. DEALER TOLD CONSUMER IN TWO WEEKS BRING VEHICLE IN. CONSUMER WAS UNABLE TO CONTACT DEALER. *AK ON MAY 31,2002 VEHICLE WAS REPAIRED. *MJ
Fuel system, Gasoline, Apr 29, 2002
CONSUMER RESPONDED TO A RECALL 01V37 AND WAS TOLD BY THE DEALERSHIP THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE PARTS WOULD BE ORDERED. CONSUMER IS STILL WAITING. THE DEALER INFORMED CONSUMER THAT THEY HAVE NO IDEA WHEN THE PARTS WOULD BE SHIPPED THAT THERE WAS NOTHING THEY COULD DO. *TT
Engine and engine cooling, Apr 25, 2002
AFTER RECALL 01V348000 CONCERNING EVAPORATIVE/CANISTER WAS DONE ON VEHICLE CONSUMER COULD SMELL STRONG GAS FUMES. *AK *YD
Service brakes, Hydraulic, Apr 19, 2002
VEHICLE HAS 7500 MILES AND ALREADY HAS WARPED ROTORS. THERE IS A PULSATING FEELING ON THE STEERING WHEEL WHEN BRAKE IS APPLIED. IT IS STILL UNDER WARRANTY BUT CHANCES OF IT RE-OCCURING ARE VERY GOOD BECAUSE OF THE ROTORS THAT CHRYSLER USES. VERY DISAPPOINTED.*AK
Fuel system, Gasoline, Apr 19, 2002
CONSUMER RECEIVED SAFETY RECALL NOTIFICATION RELATING TO THE FUEL FILTER AND RELATED ACCESSORIES NEEDED TO BE RECALLED AND CONTACT LOCAL DEALERSHIP TO CORRECT THE PROBLEM. AFTER SEVERAL ATTEMPTS TO HAVE VEHICLE REPAIRED, DEALERSHIP STATES THAT PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO WEEKS. CONSUMER IS ALSO EXPERIENCING PROBLEMS OBTAINING RENTAL CAR AFTER PURCHASING RENTAL CAR OPTION. *TT