2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
42 reports, newest first. Show all
Service brakes, Hydraulic, Engine and engine cooling, Air bags, Tires, Apr 16, 2015
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER EXPERIENCED A PROBLEM WITH THE RADIATOR, HEAT SENSOR, BRAKES AND TIRES. UPDATED 07/28/15*JB
Engine and engine cooling, Aug 11, 2014
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER FOR DIAGNOSTIC TESTING. THE ENGINE COOLING FAN RELAY SWITCH WAS REPLACED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Engine and engine cooling, Engine, Apr 15, 2013
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE BLEEDING THE BRAKES, THE COOLING FAN ACTIVATED WHILE THE VEHICLE WAS OFF. THE CONTACT SUSTAINED CUTS TO THE ARM. THE CONTACT SPOKE WITH THE MANUFACTURER BECAUSE THERE WAS A RECALL FOR THE COOLING FAN UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000. *TR
Engine and engine cooling, Apr 30, 2012
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE TEMPERATURE INCREASED AND THE VEHICLE WAS CLOSE TO OVERHEATING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FAN MOTOR WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC REPLACED THE FAN MOTOR. THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Engine and engine cooling, Mar 20, 2012
2003 JEEP GRAND CHEROKEE. CONSUMER STATES MAJOR PROBLEMS WITH ENGINE AND BLOWN HEAD GASKET *TGW
Service brakes, Hydraulic, Engine and engine cooling, Jan 27, 2012
WHILE STOPPED AT A TRAFFIC LIGHT MY JEEP STARTED TO ACCELERATE AND, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED, SURGED FORWARD. THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST WEEK BOTH AT TRAFFIC LIGHTS AND AT STOP SIGNS, ALWAYS WHILE STOPPED. THE RPMS HAVE INCREASED TO BETWEEN 1,500 AND 4,500. THE JEEP DEALER ATTEMPTED TO FIX IT ON TUESDAY, HOWEVER THE PROBLEM RE-OCCURRED ON MY WAY HOME AND AGAIN WITH A MECHANIC IN THE VEHICLE WHEN I BROUGHT IT BACK. TO DATE, THE CAR IS STILL AT THE DEALER AND HAS NOT BEEN FIXED. *TR
Engine and engine cooling, Jan 18, 2012
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000.
Engine and engine cooling, Mar 24, 2011
JEEP GRAND CHEROKEE LAREDO 4X4 2003 CONTINUOUS FAILURE OF THE RELAY SWITCH FOR THE RADIATOR AND ALSO FAN ASSEMBLY. RELAY SWITCH GOES BAD EVERY 6MO TO 9MO. FAN ASSEMBLY WAS REPLACED OCT 2010 AND NEEDS TO BE REPLACED AGAIN MARCH 2011. *TR
Engine and engine cooling, Visibility, Seats, Equipment, Dec 16, 2010
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, AND 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS REPAIRED AT AN AUTHORIZED DEALER FOR BOTH RECALLS. AFTER BEING REPAIRED HE NOTICED THAT THERE WAS STILL A HOLE DEVELOPING IN THE FRONT DRIVERS SEAT DUE TO THE HEATED SEATING FEATURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE IT WAS REPAIRED A THIRD TIME. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY OVERHEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ONE TIME A YEAR FOR FIVE YEARS CONSECUTIVELY WHERE THE ENGINE FAN RELAY AND MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,742 AND THE CURRENT MILEAGE WAS 150,000. THE CONSUMER ALSO STATED THE DRIVER'S EXTERIOR MIRROR ALSO HAD A PROBLEM WITH THE HEATING ELEMENT. ALSO, THE VEHICLE HAD AN EVAPORATED EMISSION LEAK WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE FAN RELAY WAS REPLACED FIVE TIMES, THE AIR CONDITION WAS INOPERATIVE, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REFUSED TO COVER THE REPAIR OF A HOLE THAT DEVELOPED IN THE DRIVER'S SEAT APPROXIMATELY THE SIZE OF A BASEBALL WHICH HE BELIEVED WAS RELATED TO THE HEATED ELEMENT PROBLEMS. UPDATED EVOQ 01/27/11 ..UPDATED 09-17-12 *BF THE CONSUMER STATED CHRYSLER HAS CONSIDERED THE CASE TO BE A GOODWILL CASE AND OPENED UP A REIMBURSEMENT CASE IN REGARDS TO THIS VEHICLE. UPDATED 09/24/2012 *JS
Engine and engine cooling, Dec 15, 2010
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STALLED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Aug 26, 2010
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE WOULD OCCUR INTERMITTENTLY UNTIL PROGRESSIVELY BECOMING WORSE. ON ONE OCCASION, THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,500.
Engine and engine cooling, Power train, Mar 22, 2010
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE OPERATED NORMALLY; HOWEVER, THE IDENTICAL FAILURES OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FRONT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 112,000. UPDATED 6/21/10 *CN THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF WITH NO WARNING AND WOULD NOT RESTART. IT WAS DETERMINED THE CRANK SENSOR BECAME EXTREMELY HOT WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE FAN RELAY ALSO FAILED WHICH CAUSED THE VEHICLE TO OVERHEAT AND THE INTERNAL TRANSMISSION SENSORS FAILED. UPDATED 07/01/10.*JB
Engine and engine cooling, Visibility, Sep 27, 2009
THE HEATING/COOLING SYSTEM ON MY 2003 GRAND CHEROKEE IS AN INSULT TO THE OTHER QUALITIES OF THIS VEHICLE! THE INTERNAL DOORS THAT DIRECT AIR THROUGH THE SYSTEM IS EXTREMELY CHEAPLY MADE. MOSTLY PLASTIC-A VERY POOR GRADE! THE DEALER SAYS IT WILL COST CLOSE TO A $1000 TO REPAIR AND HE WOULDN'T GUARANTEE IT WOULD NOT HAPPEN AGAIN. I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR SOMETHING THIS POORLY MADE. IT IS NO WONDER THEY ARE IN TROUBLE AND THE GOVERNMENT IS GIVING THEM BILLIONS OF DOLLARS TO MAKE MORE INFERIOR JEEPS! I HAVE NOT HAD THE REPAIRS MADE,I JUST DON'T HAVE THE MONEY. SO MY WIFE HAS TO RIDE TO WORK IN A LUXURY VEHICLE WITH NO HEATER! THERE IS NO DOUBT THIS SHOULD BE A RECALL!!!!! *TR UPDATED 10/23/09 *CN
Engine and engine cooling, Mar 19, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. ON THREE OCCASIONS, WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO THE DEALER. THE CRANKSHAFT POSITION SENSOR WAS REPLACED, BUT THE FAILURE RECURRED IMMEDIATELY AFTER THE REPAIR. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 91,000.
Engine and engine cooling, Mar 17, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT PULLED OFF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,081 AND CURRENT MILEAGE WAS 32,600. UPDATED 4/14/09 *CN UPDATED 04/17/09. *JB
Engine and engine cooling, Feb 26, 2009
2003 JEEP GRAND CHEROKEE STALLS WHEN IDLING AT STOP LIGHTS, IT ALSO NEARS STALLING AND THEN LUNGES FORWARD WHEN IDLING. I WAS STUCK IN THE CENTER LANE DURING RUSH HOUR TRAFFIC LAST EVENING WITH MY 2YO IN THE BACK SEAT WHEN MY JEEP STALLED. THIS IS NOT AN UNCOMMON OCCURRENCE, IT HAS HAPPENED EVERY DAY FOR THE LAST MONTH. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION; IT MAKES YOU FEEL AS IF YOU HAVE NO CONTROL OVER YOUR VEHICLE! I AM TAKING IT TO THE DEALERSHIP ON SAT, BUT FROM COMPLAINTS I HAVE READ ON COMSUMERAFFIARS.COM I AM NOT EXPECTING THEM TO BE ABLE TO DO ANYTHING. I HAVE ALREADY CONTACTED JEEP AND EVEN THOUGH THERE ARE RECALLS FOR CERTAIN MODELS FOR THE EXACT SAME PROBLEM MY VIN DOESN'T MATCH UP TO BE ABLE TO DO ANYTHING ABOUT IT. *TR
Engine and engine cooling, Feb 9, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. APPROXIMATELY A FEW SECONDS LATER, THE VEHICLE RESTARTED. THE CONTACT HEARD A NOISE AND THE VEHICLE JERKED BEFORE STALLING AND LOSING POWER. THE DEALER COULD NOT FIND ANY FAILURES. THE CONTACT IS CONCERNED AND DOES NOT WANT TO DRIVE THE VEHICLE IN THIS CONDITION. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 55,000.
Engine and engine cooling, Feb 9, 2009
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS AND THE RPM'S BEGIN TO RISE SUDDENLY. THE VEHICLE DOES NOT BACKFIRE, JERK, OR MAKE NOISES. THE FAILURE OCCURS WHILE DRIVING AT ANY SPEED. THE CONTACT MUST ACTIVATE THE HAZARD LIGHTS AND RESTART THE ENGINE. USUALLY, THE VEHICLE RESTARTS, BUT SOMETIMES IT TAKES 3 OR 4 ATTEMPTS TO RESTART. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH REMEDIED THE ISSUE FOR A FEW HOURS. THE FAILURE RECURRED THE SAME DAY SHE RETRIEVED THE VEHICLE FROM THE DEALER. THE CONTACT IS SCHEDULED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT JUST WANTS THE DEFECT TO BE CORRECTED PROPERLY. SHE RESEARCHED THE FAILURE AND FOUND NUMEROUS COMPLAINTS FOR THE ISSUE. SHE BELIEVES A RECALL SHOULD BE ISSUED FOR THE DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 88,442.
Engine and engine cooling, Nov 13, 2008
I OWN A 2003 JEEP GRAND CHEROKEE WITH THE DUAL CLIMATE CONTROL AND THE BLEND DOORS OF THE HEATING SYSTEM HAVE FAILED CAUSING COOLED AIR OUT ONE SIDE OF THE VEHICLE. THE REPAIR WILL COST ANYWHERE FROM $300 (IF I DO IT MYSELF) UP TO $1500 FOR A DEALER TO FIX IT. THIS IS SUCH A HUGE UNDERTAKING THAT MOST IF NOT ALL OWNERS CAN NOT DO IT THEMSELVES. IN MY RESEARCH I HAVE FOUND THAT AROUND 90% OF JEEP FROM 2000 TO 2004 HAVE THIS PROBLEM. THIS IS NOT A SMALL ISSUE AND THE AUTO MAKER IS FULLY AWARE OF THE FAILING EQUIPMENT INSTALLED IN THESE VEHICLES. THERE EITHER NEEDS TO BE A RECALL TO CORRECT THE PROBLEM OR A CLASS ACTION LAW SUIT AGAINST THE DEALER. *TR
Engine and engine cooling, Oct 29, 2008, fire
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE RADIATOR FAN HAS BURNED OUT TWICE WITHIN 17 MONTHS. THE FIRST TIME IT OCCURRED THE CONTACT WAS PULLING OUT OF A DRIVE THRU AT 10 MPH AND THE VEHICLE BEGAN TO OVERHEAT. THE FOLLOWING DAY, SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE AIR CONDITIONER FAN RELAY SWITCH FAILED, WHICH CAUSED THE RADIATOR FAN NOT TO WORK. THE DEALER REPLACED THE FAN AND IT WORKED PROPERLY. HOWEVER, SEVENTEEN MONTHS LATER, THE FAILURE HAS RECURRED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MANUFACTURER STATED THAT THERE WAS A RECALL FOR THIS FAILURE AND THE CONTACT BELIEVES IT IS DUE TO A MANUFACTURER DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 74,000.
Engine and engine cooling, Oct 7, 2008
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN EXPLOSION UNDERNEATH THE HOOD AND OBSERVED PLASTIC PARTICLES COMING FROM HIS VEHICLE. HE PULLED OVER, LIFTED THE HOOD, AND NOTICED THAT THERE WAS A HOLE IN THE RADIATOR AND THE COOLING FAN DISINTEGRATED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT HE NEEDED TO REPLACE THE RADIATOR AND THE COOLING FAN. THE VEHICLE WAS REPAIRED THE SAME DAY. THE DEALER ADVISED HIM TO CALL THE MANUFACTURER IN REGARDS TO SUBMITTING CLAIMS FOR REIMBURSEMENT. THE MANUFACTURER STATED THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CURRENT MILEAGE WAS 63,000 AND FAILURE MILEAGE WAS 60,020. UPDATED 11/6/08 *CN THE CONSUMER FOUND RECALL # 06V199000. UPDATED 11/10/08. *JB
Engine and engine cooling, Oct 6, 2008
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT DID NOT NOTICE ANY WARNINGS PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Engine and engine cooling, Aug 22, 2008
CAR STALLS WHILE RUNNING. THIS HAPPENS MOSTLY ON LOW GEAR BUT ALSO HAS HAPPENED WHILE ON THE HIGHWAY. THIS IS A SERIOUS HAZARD TO THE EXTENT I DO NOT WANT MY CHILDREN IN THIS VEHICLE. DO NOT KNOW WHAT TO DO AS I SEE ON THE WEB MANY COMPLAINTS OF THIS NATURE. *TR
Engine and engine cooling, Visibility, May 27, 2008
MY 2003 JEEP GRAND CHEROKEE LTD IS HAVING PROBLEMS WITH THE DEFROSTER, THE HEATER, AND AIR CONDITIONER. IT HAS DRIVER AND PASSENGER CLIMATE CONTROLS. INITIALLY, THE PASSENGER SIDE STOPPED FUNCTIONING. EVENTUALLY, THE DRIVER SIDE HEAT AND AIR STOPPED WORKING. THE DEFROSTER IS BARELY WORKING AND ONLY ON THE FAN CONTROL. *TR
Engine and engine cooling, Electrical system, Mar 31, 2008
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE DEALER TEST DROVE THE VEHICLE AND IT STALLED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 4/16/08 *CN THE CONSUMER STATED APPLYING THE GAS PEDAL DOES NOT HELP THE VEHICLE MOVE. THE VEHICLE JERKS AND THE GAUGES MOVE AROUND. THE CAM SENSOR, CRANK SENSOR AND FUEL FILTER HAVE ALL BEEN REPLACED TO NO AVAIL. UPDATED