2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints
761 reports, newest first.
Air bags, Oct 20, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 14, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 38 MPH, THE DRIVER SIDE AIR BAG SUDDENLY DEPLOYED. MOMENTS LATER, THE PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO FRONT END DAMAGE OR IMPACT TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.
Air bags, Sep 19, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3046000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 12, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 22, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 18, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO REMOVE THE KEYS FROM THE IGNITION, THE ENGINE WAS STILL RUNNING. DUE TO THE FAILURE, THE BATTERY WAS CHANGED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
Air bags, Aug 17, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 2 MPH ON JUNE 15, 2016, THE AIR BAG WARNING INDICATOR ILLUMINATED. IMMEDIATELY AFTER, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. A WEEK LATER, THE CONTACT RECEIVED A LETTER STATING THAT THEY REFUSED TO REPAIR THE VEHICLE BECAUSE THEY DID NOT BELIEVE THE FAILURE WAS DUE TO A DEFECTIVE PART. THE CONTACT RECEIVED A RECALL NOTIFICATION ON AUGUST 17, 2016. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
Tires, Aug 17, 2016
DRIVING A JEEP 2003 MICH LX TIRE 235/65/R17 SIDEWALL DRY ROT, REPORTED TO MICH THEY SAID IT WAS THE OZONE, AS A SCIENTIST AND AN NDT LEVEL 4 INSPECTOR I WAS SURPRISED THAT THE PERSON THEY SENT ME TO ADDRESS THE ISSUE SPENT LESS THAN 10 MINUTES LOOKING AT THE REMAINING 3 TIRES. THE PERSON REFUSED TO GIVE ME ANY WRITTEN REPORT THE TIRES ONLY HAVE 15K ON THEM. MICHELIN WILL NOT GIVE ME A VOUCHER FOR 4 FREE TIRES I AM AFRAID OTHERS WILL HAVE THE SAME ISSUE THE DRY ROT SIDE WALL WILL BLOW OUT AND CAUSE A DEATH OR SEVERAL. MICHELIN RECALLED 1,3 MILLION TIRES VOLUNTARILY BUT REFUSES TO RECALL MINE. BEWARE OF MICHELIN TIRES.
Air bags, Engine, Aug 8, 2016, fire
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE SMOKE SMELLED LIKE BURNING WIRES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Aug 5, 2016, crash
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON EXITING THE VEHICLE, IT REVERSED INTO A DITCH. THE CONTACT WAS KNOCKED BACKWARDS BY THE VEHICLE, BUT WAS ABLE TO GET UP BEFORE BEING ROLLED OVER BY THE REAR TIRES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES, CUTS, AND ABRASIONS TO THE LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INSURANCE AUTHORIZED COLLISION CENTER WHO REPAIRED THE DAMAGES. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air bags, Engine, Jul 26, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 212,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Trailer hitches, Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER SCHEDULED THE RECALL REPAIR APPOINTMENT AS WELL AS FOR A MANUFACTURER RECALL FOR THE REAR STRUCTURAL ENHANCEMENT. WHEN THE CONTACT ARRIVED TO PICK UP THE VEHICLE, THE CONTACT WAS INFORMED THAT THE OEM TRAILER HITCH NEEDED TO BE ORDERED AND THE PARTS WERE NOT AVAILABLE TO ORDER THE PARTS TO RECEIVE THE RECALL REPAIR CONCERNING THE AIR BAGS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER CONTINUED TO STATE THAT THEY WOULD FOLLOW UP WITH A SOLUTION, BUT THE CONTACT RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Seat belts, Jul 13, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE RECURRED WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELTS WERE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Air bags, Jun 30, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FILLED WITH SMOKE AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Air bags, Jun 29, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Structure, Jun 27, 2016
WHILE DRIVING AT 55MPH IN DAYLIGHT ON A DRY PAVED COUNTRY ROAD, I STEPPED ON THE BRAKES AND THE CAR SHUDDERED LIKE I RAN OVER SOMETHING, AND WAS THROWN VIOLENTLY INTO THE OTHER LANE, THEN ALMOST OFF THE ROAD INTO THE TREES. ON EXAMINATION, I FOUND THE CAR'S FRAME HAD FAILED AND RIPPED AWAY WHERE THE RIGHT REAR CONTROL ARM ATTACHES TO THE FRAME. THE CONTROL ARM MOUNT IS ON THE FRAME THAT CAME LOOSE, ALLOWING THE REAL AXLE TO SHIFT BACKWARDS SEVERAL INCHES ON THE PASSENGER SIDE. I LIVE IN NEW YORK AND I EXPECT RUST BUT NOT TO THE POINT OF THE DISINTEGRATION OF SEVERAL INCHES OF FRAME. THE SHEET METAL USED FOR THE FRAME APPEARS TO BE THIN, PERHAPS 20 GAUGE STEEL. THE REST OF THE VEHICLE IS IN GREAT CONDITION, AND IS DRIVEN DAILY BY MY WIFE. I AM GLAD I WAS DRIVING WHEN THIS HAPPENED. I REPORTED THIS FAILURE TO MY LOCAL CHRYSLER DEALER (GOLDSTEIN CHRYSLER, LATHAM NEW YORK) AND TO THE CHRYSLER CORPORATION CUSTOMER SERVICE LINE. NEITHER OFFERED ANY HISTORY ON SUCH A PROBLEM. I CANNOT BE THE ONLY PERSON TO HAVE SUCH A FAILURE, AS THIS IS A COMMON VEHICLE. I WILL TAKE PHOTOS TO DOCUMENT WHAT THE DAMAGE TO THE FRAME LOOKS LIKE. I DON'T KNOW HOW TO UPLOAD THEM. PLEASE CONTACT ME AND I WILL GET THEM TO YOU. THE VEHICLE IS AVAILABLE FOR INSPECTION.
Air bags, Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PARTS FOR THE REPAIR HAD NOT BEEN AVAILABLE FOR MONTHS. THE CONTACT WAS ABLE TO SCHEDULE A RECALL REPAIR MONTHS LATER AND WAS INFORMED THAT THE PART WAS REPLACED. ON ONE OCCASION, WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD NOT ADDRESS THE REPAIR. THE DEALER DIAGNOSED THAT THE STRAP AROUND THE AIR BAG WAS FAULTY AND THAT THE DASHBOARD, STRAP, AND AIR BAG NEEDED TO BE REPLACED. THE DEALER STATED THAT THE DASHBOARD WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS 200,000. UPDATED 07/27/16*LJ
Air bags, May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE AIR BAGS DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS UNOCCUPIED. THE CONTACT DROVE THE VEHICLE THE PREVIOUS EVENING AND NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THREE MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Air bags, May 28, 2016
WHILE AT A STOP SIGN, BOTH SIDE AIR BAGS "EXPLODED" WITH A LARGE BANG AND COVERED ALL SIDE WINDOWS OF THIS VEHICLE. WE WERE FORTUNATE THAT THE VEHICLE WAS STOPPED RATHER DRIVING AND POSSIBLY CAUSING A SERIOUS INJURY TO BOTH MY WIFE AND MYSELF
Air bags, Apr 20, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Exterior lighting, Apr 19, 2016
THE WIRE HARNESS GOING TO THE DRIVER DOOR IS NOT LONG ENOUGH SO WHEN YOU OPEN THE DOOR THE WIRES WILL BECOME LOSE OR DISCONNECT AS A RESULT IN THE POWER LOCKS,POWER MIRRORS,POWER WINDOWS, EVIC CENTER TO MALFUNCTION AND THE ALL THE DOME LIGHTS REMAIN ON. AND I'M NOT THE ONLY VEHICLE TO HAVE HAD THIS PROBLEM THERE ARE HUNDREDS WROTE ON THE JEEP FORUM.
Air bags, Apr 11, 2016
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 28, 2016
2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE 15V-046. *SMD
Service brakes, Hydraulic, Visibility, Air bags, Seat belts, Mar 24, 2016
2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RESTRAINT CONTROL MODULE REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL AND WINDOW MOTOR REGULATOR ASSEMBLY PROBLEMS. *SMD ALSO, THE PASSENGER AND DRIVER SIDE FRONT WINDOW MOTOR REGULATORS BROKE, THE CD PLAYER MALFUNCTIONED, THE PASSENGER SEAT BELT PRETENSIONER WAS INOPERATIVE AND THE BRAKES WERE NOT PERFORMING AS DESIGNED. *JB