2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: air bags
326 reports, newest first. Show all
Air bags, May 10, 2013
I AM WRITING ABOUT A SAFETY RECALL I RECEIVED IN JANUARY 2013. THE RECALL M35/NHTSA 12V-527 DEALS WITH DEPLOYMENT OF AIR BAGS DUE TO AN ELECTRICAL ISSUE. I HAVE FOLLOWED MULTIPLE TIME WITH CHRYSLER ON WHEN THE PARTS WILL BE AVAILABLE TO FIX THE PROBLEM. AS OF TODAY, THEY STILL HAVE NO IDEA. I AM CONCERNED THAT WE ARE DRIVING A CAR WITH SUCH A DANGEROUS RECALL AND THE MANUFACTURER IS NOT ADDRESSING THE ISSUE. IT APPEARS THEY DID THE REQUIRED PART - SEND OUT THE NOTIFICATION; HOWEVER, THEY ARE NOT ADDRESSING OR FIXING THE ISSUE. *TR
Air bags, May 6, 2013
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED BUT WERE UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CURRENT MILEAGE WAS 189,000. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Air bags, Feb 11, 2013
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000(AIR BAGS) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED FRO THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE PARTS WOULD BECOME AVAILABLE AT A LATER DATE. THE FAILURE MILEAGE WAS 140,000.
Steering, Air bags, Service brakes, Dec 26, 2012, crash
I HAD A COLLISION WITH A DEER AND MY AIRBAGS DID NOT DEPLOY! MY BRAKES DID NOT WORK, AND MY STEERING WAS DYSFUNCTIONAL! *TR
Air bags, Nov 20, 2012, crash
THE DRIVER WAS DRIVING AROUND A CURVE. AN ONCOMING VEHICLE CROSSED THE CENTER LINE. THE DRIVER OF THE JEEP MOVED OVER TO AVOID A HEAD ON COLLISION AND THE JEEP WENT OVER AND EMBANKMENT AND HIT FRONT END AND FLIPPED FIVE TIMES. THE DRIVER WAS EJECTED FROM THE VEHICLE. HER DAUGHTER WAS IN A CAR SEAT. THE DRIVER SUSTAINED MULTIPLE INJURIES AND FRACTURES OF THE SPINE, PELVIS, RIBS AND ALSO MISCARRIED. THE CAR WAS A TOTAL LOSS. WE HAVE PICTURES. *TR
Air bags, Nov 14, 2012
AIR BAG LIGHT CAME ON MY 2004 JEEP GRAND CHEROKEE AND I SAW IN THE NEWSPAPER THAT THEY HAVE BEEN RECALLED BECAUSE OF AIR BAGS GOING OFF AND RECALLS WOULD BE SENT OUT IN JANUARY BUT IF YOUR LIGHT WAS ON TAKE IT IN TO A DEALER. I TOOK IT IN ON11/12/2012 BUT THEY TOLD ME IT WASN'T ON RECALL AND I TOLD THEM IN IT WAS IN THE NEWSPAPER AND THEY SAID I NEED TO WAIT TO GET MY RECALL NOTICE. *TR
Air bags, Dec 20, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 02V099000 (AIR BAGS:FRONTAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Air bags, Oct 31, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HORN BECAME INOPERABLE. THE DEALER DIAGNOSED THAT THERE WAS A CLOCK SPRING DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,500 AND THE CURRENT MILEAGE WAS 88,000.
Air bags, Vehicle speed control, Feb 11, 2010, crash
DRIVING 2004 JEEP GRAND CHEROKEE LTD ON SERVICE ROAD OF I75 IN DALLAS. NORMAL ROAD CONDITIONS AND VISIBILITY. SUDDEN ENGINE ACCELERATION WHICH COULD NOT BE SLOWED BY BRAKING AND SHIFTING INTO NEUTRAL. TO AVOID A REAR END COLLISION, THE JEEP CRASHED HEAD-ON THROUGH IRON FENCING AND INTO TREES. THE AIRBAGS DID NOT DEPLOY. CAR WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. I HAD THE CAR INSPECTED BY MASTER MECHANICS BEFORE IT WAS TAKEN OFF BY THE INSURANCE COMPANY. THEIR REPORT SAID THAT THE "THROTTLE CABLE LINKAGE SLEEVE SLID UNDER THE THROTTLE BODY PIVOT CAUSING THE THROTTLE TO REMAIN OPEN." *TR
Air bags, Oct 8, 2009, crash
OCT 4 2009 DODGED DEER IN ROAD GOING ABOUT 30 MPH HIT METAL LIGHT POLE HEAD ON TAKING THE POLE OUT OF THE GROUND SPLIT BUMPER IN TWO DESTROYING FRONT END DEEP V IN RADIATOR TOTALING MY 2004 GRAND CHEROKEE, NO AIRBAGS DEPLOYED NO INJURIES INVOLVED. *TR
Steering, Air bags, May 14, 2009, crash
AFTER LOSING POWER STEERING VEHICLE COLLIDED WITH A GUARD RAIL. AIR BAGS FAILED TO DEPLOY IN THE FRONTAL/SIDE COLLISION PRIOR TO A HEAD ON COLLISION INTO A MEDIAN/DITCH AND A ROLL OVER IN A 2004 JEEP GRAND CHEROKEE. VEHICLE WAS TOTALED SO NOTHING WAS DONE TO REPAIR. CONSEQUENCES WERE A TOTALED VEHICLE, LOSS OF PERSONAL PROPERTY AND SEVERE BODILY DAMAGE TO DRIVER RESULTING IN BRAIN CONTUSIONS AND HEMATOMAS, A 7 IN GASH ON FOREHEAD AND NECK SURGERY TO CORRECT TWO DISC THAT WERE CRUSHING SPINAL CORD INTO A "Z" SHAPE> *TR
Air bags, Electrical system, Mar 19, 2009
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AIR BAGS AND THE HORN DOES NOT SOUND. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH. THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED WOULD NOT ASSIST WITH ANY REPAIRS. THE CONTACT WAS CONCERNED WITH THE SAFETY OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 04-14-09 *BF THE CONSUMER STATED THE AIR NAG LIGHT WAS ON THE DAY SHE TEST DROVE THE VEHICLE. UPDATED 04/16/09.*JB
Air bags, Equipment, Jul 28, 2008
FOR THE LAST 6 MONTHS "AIR BAG" LIGHT COMES "ON" AND REMAINS AND GOES 'OFF' INTERMITTENTLY. I TOOK THE CAR TO PERKINS EASTSIDE, CRESTWOOD, KY-502-241-3042. THE DEALER TOLD ME THAT THE "EVENT" OF "AIR BAG ON" IS NOT BEING RECORDED BY THE COMPUTER AND THEY CANNOT FIND THE PROBLEM. TODAY, I WENT TO THE DEALER WHILE THE LIGHT IS "ON" AND STILL COULD NOT DETERMINE THE CAUSE. THE DEALER INDICATED THAT THE AIR BAG CONTROLLER MODULE IS FAULTY. THIS IS A SAFETY ISSUE AND I AM AFRAID THAT THE AIR BAG WONT DEPLOY IN CASE OF EMERGENCY. I NEED YOUR HELP SO THAT THE CORPORATION REPLACES THE COMPUTER MODULE WITHOUT ANY CHARGE TO ME, BECAUSE IT IS AN ISSUE OF SAFETY AND PUBLIC GOOD. *TR
Air bags, Seat belts, Jul 14, 2008, crash
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL. THE VEHICLE SWERVED TO THE RIGHT, CROSSED OVER AN EMBANKMENT, DROVE INTO A DITCH, AND STRUCK A TREE HEAD ON. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED. THE CONTACT SUSTAINED CUTS AND BRUISES, BUT NO MAJOR INJURIES. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. SHE BELIEVES THAT HAD THE AIR BAGS DEPLOYED, SHE WOULD NOT HAVE BEEN INJURED. THE CURRENT AND FAILURE MILEAGES WERE 34,000. UPDATE 09/10/08 *CW THE SEAT BELT DID NOT RESTRAIN THE CONSUMER. UPDATED 09/19/08. *JB
Air bags, Sep 4, 2007, crash
I WAS RECENTLY IN AN AUTO ACCIDENT GOING ABOUT 30 MPH WHERE I RAN INTO THE REAR END OF ANOTHER VEHICLE. I DRIVE A 2004 JEEP GRAND CHEROKEE LAREDO. MY CONCERN IS NEITHER MY DRIVER NOR MY PASSENGER AIR BAG WENT OFF AND I HIT THE OTHER VEHICLE HARD ENOUGH THAT THE FRONT OF MY JEEP PUSHED MY PASSENGER FENDER BACK TO WHERE I WAS UNABLE TO OPEN MY PASSENGER DOOR. AT WHAT SPEED SHOULD MY AIRBAGS HAVE GONE OFF? *JB
Air bags, Nov 7, 2006, crash
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS, THE AIRBAGS DID NOT DEPLOY IN A CRASH. THE VEHICLE WAS IMPACTED ON THE FRONT END BY ANOTHER VEHICLE, AND ENDED ABRUPTLY ON A MEDIAN STRIP. ALL THE OCCUPANTS WERE WEARING THEIR SEATBELTS AND THE AIRBAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE CRASH. THE DRIVER SUSTAINED MINOR INJURIES. PICTURES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A DIAGNOSIS.
Air bags, Sep 5, 2006, crash
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 45 MPH AND THE AIR BAGS DID NOT DEPLOY. BOTH PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED AND SEAT BELTS WERE WORN BY BOTH PASSENGERS. A POLICE REPORT WAS TAKEN. UPDATED 10/25/2006 - *NM
Air bags, Seat belts, May 24, 2006, crash
APRIL 21, 2006: I WAS PROCEEDING ON A GREEN LEFT TURN ARROW AND WAS HIT BY A FORD TAURUS RUNNING STOP LIGHT. HE VEERED AROUND MY FRONT END, TEARING OFF THE ENTIRE FRONT END AND PUSHING MY VEHICLE INTO THE ONCOMING LANES. I DID NOT SEE HIM COMING. I HEARD THE CRASH, THEN SAW A BRIGHT WHITE LIGHT. I HAD LOST CONSCIOUSNESS AND WAS AWAKENED BY A MAN KNOCKING ON MY WINDOW. THE SEAT BELT DID NOT HOLD. AIR BAG DID NOT DEPLOY. I SMASHED INTO THE STEERING WHEEL CAUSING HEAD AND CHEST TRAUMA, WAS RUSHED TO THE ER, SPENDING TWO DAYS IN THE HOSPITAL WITH A BRUISED HEART AND HEAD LACERATIONS. RECEIVED FULL BODY SCANS, X-RAYS, CARDIAC TESTING, DR BILLS ($30,000 AND STILL COUNTING). THE LEASE CAR IS TOTALED ($14,000 DAMAGE). I HAVE CONSTANT PAIN, BRUISING, HEADACHES, BLURRED VISION, MEMORY LOSS. I LOST MY NEW JOB AS A RESULT. FYI: ANOTHER JEEP CHEROKEE HIT THE WALL ON I-95, 5-21-06 AND THE ENTIRE FRONT END WAS GONE. CURIOUS IF THAT SEAT BELT HELD? DID NOT SEE ANY AIRBAGS DEPLOYED. CALLED 911 FROM MY CELL TO REPORT THE CRASH, 1/2 MILE SOUTH OF ATLANTIC BLVD EXIT (BROWARD COUNTY, FL). HOW MANY DEATHS ARE ACTUALLY CAUSED BY THE FAULTY SEAT BELTS? IF I HAD GOTTEN BROAD SIDED, I WOULD HAVE GONE RIGHT THROUGH MY SIDE WINDOW. I COMPLAINED TO MY INSURANCE COMPANY, THE FAULTY SEAT BELTS HAVE RESULTED IN MY HAVING A HUGE CLAIM WHICH IS GOING TO CAUSE MY FUTURE INSURANCE PREMIUMS TO SKYROCKET! THERE MUST BE MORE THAN JUST 3 INCIDENTS!! INSURANCE COMPANIES, ATTORNEYS OR OWNERS ARE NOT REPORTING!? *JB
Air bags, Apr 6, 2006, crash
DRIVING ON HIGHWAY APPROX 40-60 MPH AND COLLIDED WITH VEHICLE. THE FRONT END OUR OF OURS AND THE REAR END OF THERE VEHICLE WERE DESTROYED. NONE OF OUR AIR BAGS POPPED OUT AND THE COMPANY IS NOT TAKING RESPONSIBILITY FOR THE DEFECTS. OUR VEHICLE WAS REPAIRED BEFORE THE COMPANY SENT OUT THEIR REPRESENTATIVE CAME TO INSPECT THE VEHICLE. THEY FOUND NOTHING WRONG DUH THE VEHICLE HAD ALREADY BEEN REPAIRED. WE ARE NOW SUFFERING ANXIETY, PANIC ATTACKS AND DEPRESSION FROM THIS ACCIDENT THAT HAD OUR 1 YEAR OLD INVOLVED. *NM
Air bags, Feb 15, 2006, crash
MY WIFE WAS DRIVING MY 2004 JEEP GRAND CHEROKEE FREEDOM EDITION TO WORK AT 6:20 AM. A VEHICLE APPROACHING HER (TRAVELING IN THE OPPOSITE DIRECTION FROM WHERE SHE WAS TRAVELING) LOST A TIRE. SHE WAS TRAVELING AT AROUND 60 MILES AN HOUR AND THE OTHER DRIVER SAID HE WAS TRAVELING ABOUT THE SAME. THE FRONT DRIVER SIDE TIRE OF THE OTHER VEHICLE CAME OFF AND STRUCK THE JEEP IN THE FRONT DRIVER SIDE. THE PLASTIC COVER SHATTERED, FOAM UNDERLAY CRUSHED AND BROKE AWAY, AND THE STEEL BUMPER WAS SMASHED. HOWEVER, THE FRONTAL IMPACT AIRBAGS DID NOT DEPLOY. *NM
Air bags, May 12, 2005, crash
MY WIFE HAD A FRONT END COLLISION ON FRIDAY 5-6-05 WITH OUR 2004 JEEP GRAND CHEROKEE. THE AIR BAG FAILED TO DEPLOY. MY WIFE SUSTAINED A HEAD TRAUMA INJURY.
Air bags, Apr 9, 2005, crash
ON APRIL 6, 2005 AT APROX. 6:50 A.M. A CAR HIT MY JEEP GRAND CHEROKEE 2004 SPECIAL EDITION IN THE FRONT, REAR LEFT SIDE AND BACK SIDE PART OF THE CAR. UPON IMPACT, THE AIR BAGS DO NOT DEPLOYED. THE DRIVER HIT WITH HER CHEST THE STEERING WHEEL. IN ADDITION, THE DRIVER SEAT BELT DO NOT HOLD HER, SO SHE IMPACT THE STEERING WHEEL. *AK
Air bags, Dec 3, 2004, crash
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL IMPACT AT 30 MPH DUE TO SEVERE WEATHER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Air bags, Dec 2, 2004, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE AT 25-30 MPH. UPON IMPACT, NEITHER FRONTAL AIR BAGS DEPLOYED. NO INJURY WAS REPORTED. DEALER AND THE MANUFACTURER WERE NOT NOTIFIED.*AK
Air bags, Seat belts, Aug 12, 2004, crash
DURING A 50 MPH REAR END VEHICLE COLLISION, THE FRONT AIR BAGS DID NOT DEPLOY. THE FRONT SEAT BELT BUCKLE UNLOCKED. THE VEHICLE WAS TOWED. PLEASE PROVIDED MORE INFORMATION. *JB