2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: electrical system
144 reports, newest first. Show all
Electrical system, Air bags, Sep 17, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL DOWNWARD AND UPWARDS AND THE DOORS FAILED TO LOCK ELECTRONICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Equipment adaptive/mobility, Visibility/wiper, Sep 9, 2015, fire
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT NOTICED THE RESISTOR PACK WAS MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Electrical system, Exterior lighting, Aug 25, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE CONTACT STATED THAT THE FRONT HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Electrical system, Aug 18, 2015
MY CAR KEEPS CUTTING OFF WHILE DRIVING. IT HAS DONE THIS SEVERAL TIMES ON HIGHWAY, RURAL ROADS AND MAIN ROADS. IT HAS CAUSED ME TO ALMOST HAVE SEVERAL WRECKS. WHEN THE CAR CUTS OFF, I LOSE ALL POWER. I HAVE BEEN STRANDED SEVERAL TIMES. I HAVE HAD TO WALK BACK HOME OR GET SOMEONE TO COME GET ME IF IT WAS FURTHER AWAY. I HAVE HAD TO USE SOMEONE CAR BECAUSE I AM AFRAID IT WILL DO IT AND I WILL WRECK MY BROTHER-IN-LAW WAS KILLED IN A SIMILAR ACCIDENT. AFTER A WHILE THE VEHICLE WILL START AGAIN, BUT DOES THE SAME THING OVER AND OVER AGAIN. IT STARTED OFF ABOUT 1 MONTH AFTER I PURCHASED IT, WHEN I WOULD JUST CRANK THE CAR AND THE FIRST TIME IT WOULD NOT CRANK BUT THE 2ND TIME IT WOULD. IN THE LAST 2 WEEKS IT HAS BECOME MORE FREQUENT OCCURANCE. WHEN I PUT IT IN NEUTRAL TO SEE IF IT WILL CRANK. IT DOES AND THEN I PUT IN DRIVE. IT CUTS OFF AGAIN. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD NO MATTER WHERE YOU ARE AND SOMETIMES IF YOU ARE GOING ON THE HIGHWAY AT THE SPEED AND YOUR CAR CUTS OFF, YOU LOSE POWER AND COULD EASY WRECK. IF I WAS TO PULL OUT AND IT CUT OFF, I COULD BE HIT AND KILLED OR A FAMILY MEMBER IN THE CAR WITH ME. I WAS STRANDED RECENTLY, A GENTLEMAN CAME OVER AND BROUGHT SOME EQUIPMENT WHEN I TOLD HIM WHAT HAD HAPPENED AND HE TOLD ME THAT IT COULD BE EITHER THE CRANK SHAFT SENSOR OR CAMSHAFT SENSOR THAT IS BAD. HE ALSO SAID THERE COULD BE A RECALL ON SOME VEHICLES OF THAT MODEL YEAR.
Electrical system, Engine, Fuel/propulsion system, Aug 17, 2015
I'VE ALWAYS HAD TROUBLE WITH MY 2004 JEEP GRAND CHEROKEE. ESPECIALLY WITH THE FUEL SYSTEM AND FUEL PUMP. I'VE HAD TO REPLACE MY FUEL PUMP 3-4 TIMES. NOW ITS READING THE RPM EXTREMELY HIGH. I'VE ALSO HAD TO REPLACE MY JEEP'S COMPUTER BECAUSE I WAS TOLD THAT WAS THE PROBLEM. IT SEEMS THERE'S ALSO ELECTRICAL ISSUES. I STILL CAN'T FIND THE EXACT PROBLEM.
Suspension, Electrical system, Engine, Jul 29, 2015
I HAVE REPLACED THE IGNITION SWITCH TWICE IN ONE YEAR (2014). I HAVE PURCHASED A RE-MANUFACTURED ENGINE 2014, SHIPPED FROM TEXAS TO DETROIT, MI.
Electrical system, Engine, Jul 27, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE RPMS DECREASED TO ZERO AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Electrical system, Jun 11, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY IN MOIST CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CRANK SHAFT POSITION SENSOR WAS REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V112000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK, THE WINDOW FAILED TO ROLL UP AND DOWN, AND THE SENSOR ILLUMINATED WHEN THE DOOR WAS NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Electrical system, Jun 4, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Electrical system, May 12, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOITICE FOR NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Electrical system, Mar 2, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE HORN SOUNDED WITHOUT WARNING UNTIL THE BATTERY WAS REMOVED. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Electrical system, Feb 11, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE INTERIOR LIGHTING REMAINED ILLUMINATED, THE MESSAGE BOARD DISPLAYED THAT THE DRIVER SIDE DOOR WAS OPEN WHEN IT WAS SECURED, AND THE WINDOWS FAILED TO CLOSE. IN ADDITION, THE CONTACT STATED THAT THE HIGH BEAMS FAILED TO ACTIVATE AND THE POWER MIRRORS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Jan 11, 2015
MY 2004 JEEP GRAND CHEROKEE LAREDO WAS ACTING LIKE THE DOOR WAS OPEN (OVERHEAD COMPUTER WARNING DRIVER DOOR OPEN AND INTERIOR LIGHTS WOULD NOT GO OUT), BUT WAS VISIBLY/PHYSICALLY CLOSED. THE WINDOWS, DOOR LOCKS AND MIRROR CONTROLS WERE NOT WORKING. UPON FURTHER INVESTIGATION OF THE MAIN WIRES COMING IN FROM THE BODY OF THE JEEP INTO THE DOOR, (DOOR JAM/BLACK BOOT) IT WAS CLEAR WHAT THE PROBLEM WAS. THERE WAS A BLACK SEVERED WIRE AND A PARTIAL SEVERED ORANGE/WHITE WIRE. THERE WAS NO CLEAR SOLUTION WHY THIS HAS HAPPENED. THERE HAS BEEN MULTIPLE REPORTS OF THIS BEING A COMMON PROBLEM WITH THE WIRING HARNESS. THIS SHOULD BE RECALLED AS IT IS OBVIOUSLY A MANUFACTURERS DEFECT AND IS COSTING PEOPLE A LOT OF MONEY TO FIX. *TR
Electrical system, Jan 8, 2015, crash
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE ENGINE AND DRIVING A SHORT DISTANCE, THE VEHICLE CONTINUED TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Electrical system, Nov 21, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS, STEREO, AND ALL FOUR POWER WINDOWS FAILED. THE CONTACT ALSO STATED THAT ALL FOUR DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Electrical system, Exterior lighting, Fuel/propulsion system, Oct 8, 2014
I BROUGHT MY 2004 JEEP GRAND CHEROKEE JUNE 2004, BARLEY USED. I HAVE REPAIRED A LOT OF THINGS UNDER THE HOOD ESPECIALLY WITH THE SENSORS AND THE BLACK HARNESS WIRE IN THE DRIVERS SIDE DOOR, IT SPLIT IN 2 AND STOPPED RUNNING IN THE MIDDLE OF TRAFFIC. I HAD TO HAVE IT SLICED AND MENDED TOGETHER, AFTER 8 MONTHS RECENTLY, I HAD TO REPAIR THE BLACK WIRE AGAIN DUE TO MOISTURE SETTING IN THE TAPE AND WIRES, I READ ON THE INTERNET CHRYSLER SHOULD HAVE NEVER PUT THE BLACK OR YELLOW WHERE'S IN THE DOOR, BECAUSE THEY BEND AND BREAK. THIS CAUSED MY THE LIGHTS TO STAY ON AND REMOTE SIDE MIRRORS NOT TO WORK. THE DASH BOARD METERS WENT HAYWIRE, I HAD THE ALTERNATOR REPLACED, SENSORS AND THROTTLE BODY CLEANED AND REPLACED. THE ENGINE LIGHT STAYS ON CONSTANTLY NOW, GIVING CODES OF P0141, P0137 WITH BAD FUEL MPG. IT RIDES LIKE IT IS SMOTHERED IN FEATHERS. I WAS ADVISED THAT IT COULD BE THE FUEL PUMP. I RECENTLY HAD THE FUEL INJECTORS REPLACED, THE ENGINE LIGHT WENT OUT, FOR 2 DAY'S AND NOW BACK ON. HOW FRUSTRATING AFTER BUYING THIS CAR FOR $23,900 IN 6/2004, I HAVE PAID AN ESTIMATE IN CAR REPAIRS OF $4-5000 SO FAR. IF CHRYSLER KNOWS ABOUT THESE PROBLEMS THEY NEED TO CONFESS, AND FIX THESE PROBLEMS WITH RECALLS. PLEASE LOOK INTO THESE ISSUES. I AM SURE OTHERS ARE SUFFERING TOO. *TR
Electrical system, Exterior lighting, Sep 9, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS A SHORTAGE WITHIN THE ELECTRICAL SWITCH BOARD AND THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Electrical system, Aug 14, 2014
VEHICLE STALLS OUT AND LOSES TOTAL POWER (ENGINE SHUTS OFF ) WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS NO PATTERN AS TO WHEN OR WHY IT OCCURS THIS IS EXTREMELY HAZARDOUS, TRYING TO STEER YOUR SUDDENLY POWERLESS VEHICLE TO THE SHOULDER OF THE ROAD AND OUT OF HARMS WAY. *TR
Electrical system, Engine, Aug 6, 2014
ENGINE LIGHT KEEPS COMING ON ALL CODES ARE CHECKED, REPAIRED, REPLACED. PCM HAS BEEN REPLACED TWICE AND WAS TOLD THAT IT IS IN NEED OF REPLACEMENT AGAIN! COULD THERE BE AN INTERNAL PROBLEM WITH THE COMPUTER SYSTEM? *TR
Electrical system, Jul 22, 2014
THE WIRES IN THE WIRING HARNESS THAT GOES THROUGH DRIVER DOOR GET FRAYED WITH TIME FROM NORMAL DOOR OPENING AND CLOSING. THIS DISABLES ALL POWER WINDOWS, DOORS, MIRRORS, ETC IN THE CAR. EVEN AFFECTS INSTRUMENT CLUSTER. RE-OPENING AND CLOSING DOOR MAY RESULT IN CONTINUED OPERATION OF POWER WINDOWS, MIRRORS, ETC, BUT IT IS UNPREDICTABLE. *TR
Electrical system, Jul 21, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON. THE VEHICLE WAS TAKEN TO A MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,000.
Power train, Electrical system, Jun 4, 2014
I PURCHASED THIS VEHICLE SEPTEMBER OF 2013 AND ALTHOUGH I LOVE THIS VEHICLE THERE IS ONE THING THAT IS SO NOT RIGHT ABOUT IT ALSO. IN THE BEGINNING THE WINDOWS, DOOR LOCK AND ELECTRIC WINDOWS WOULD STOP WORKING THEN ALL OF A SUDDEN THEY ARE AGAIN. THIS VEHICLE WAS EQUIPPED WITH THE MOST INADEQUATE ELECTRIC DOOR UNLOCKING SYSTEM. THERE IS THIS VERY THIN WIRE VERY THIN WIRE ATTACHED TO THIS HEAVY METAL THING THAT JUST SITS IN WINDOW. THE WIRE COMES APART SO EASY AND IT SHOULD NOT. NOW THAT I HAVE OWNED THE VEHICLE FOR ALMOST A YEAR NOW THE PROBLEM HAS BECOME WORSE OVER THE MONTHS. YOU USE TO BE ABLE TO OPEN AND CLOSE DRIVER DOOR AND RIGHT AWAY EVERYTHING WOULD START WORKING AGAIN. NOW THAT IT IS HOT OUTSIDE I CAN NOT GET IT TO WORK AT ALL MY WINDOWS STAYED ROLLED DOWN I CAN'T ADJUST MY MIRRORS AND MY ELECTRIC DOOR LOCKS DON'T WORK FOR DRIVER DOOR. I FEEL THAT THIS IS A SAFETY HAZARD IN SO MANY WAYS. I HAVE RESEARCHED THIS THIS IS COMMON PROBLEM WITH ALL. *TR
Electrical system, Apr 29, 2014
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Electrical system, Apr 22, 2014
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE CONTROL MALFUNCTIONED. THE CONTACT MENTIONED THAT HE INSPECTED THE VEHICLE AND FOUND THAT THE WIRING HARNESS AND CONNECTOR WERE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 246,000.
Electrical system, Mar 31, 2014
THE INTERIOR LIGHTS STAYED ON. AND ALL GUAGES ON DASH WERE MOVING IRRATICALLY. AFTER GOOGLE SEARCHING, I FOUND THAT SEVERAL PEOPLE WITH THE 2004 CHEROKEE HAVE PROBLEMS WITH WIRES IN THE DRIVER DOOR BREAKING. WE CHECKED THE WIRES IN THE DRIVER DOOR BOOT AND THE BLACK WIRE WAS BROKE. FIXED THAT PROBLEM. NOW THE WIRES IN BOTH FRONT AND AND REAR DOORS DRIVER AND PASSENGER ARE BROKEN. REAR SPEAKERS DO NOT WORK, WINDOWS DO NOT ROLL DOWN, AND DOORS DO NOT LOCK. SENSOR FOR INTERIOR LIGHT ON REAR PASSENGER DOOR DO NOT WORK. WINDOW IS PARTIALLY DOWN AND NO WAY TO PUT BACK UP. MY DRIVER SEAT IS MAKING A ROCKING MOVEMENT THAT JUST RECENTLY STARTED. THIS IS THE WORST VEHICLE I HAVE OWNED BY FAR. I HAVE NEVER HAD TO REPLACE ALL THAT I HAVE IN A VEHICLE. THIS YEAR AND MODEL JEEP HAS ALOT OF ISSUES THAT CHRYSLER DOESN'T WANT TO AKNOWLEDGE. THEY NEED TO BE INVESTIGATED FURTHER. I JUST CALLED THE CUSTOMER SERVICE FOR JEEP AND THEY SAID THERE ARE NO RECALLS FOR MY JEEP, AND THEY HAVE NEVER HAD ANY COMPLAINTS THAT I TOLD THEM ABOUT. DO THEY JUST IGNORE THE CONSUMER OR NOT WANT TO ADMIT THEIR ERRORS IN THIS MODEL. *TR