2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: electrical system
144 reports, newest first. Show all
Electrical system, Nov 15, 2007
AIR CONDITIONER BLOWER MOTOR FAILED TO OPERATE DUE TO MELTING OF CONNECTION OF WIRING HARNESS TO BLOWER MOTOR RESISTOR. POSSIBILITY OF FIRE WITH TOXIC FUMES. PART WAS REPLACED BY DEALER AND IS AVAILABLE.
Equipment, Electrical system, Aug 23, 2007
2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED VEHICLE JERKS SOMETIMES WORSE THAN OTHERS AT THE SAME TIME SPEEDOMETER AND RPM GAUGE DROP AND COME BACK ON ENGINE LIGHT BLINKS AND GOES OFF. TAKEN IT TO DEALER MANY TIMES THEY TOLD ME NOTHING IS WRONG AFTER THREE TIMES THEY REPLACED COMPUTER AND SENT ME ON MY WAY BUT IT DID NOT SOLVE THE PROBLEM AND A YEAR LATER REPLACED COMPUTER AGAIN AS WELL AS THROTTLE POSITION SENSOR AND STILL DID NOT FIX PROBLEM. THIS IS MY ONLY VEHICLE AND I NEED TO HAVE THE PROBLEM RESOLVED. *TR
Electrical system, Dec 11, 2006
THE BLEND DOORS ON THE HVAC SYSTEM DO NOT ALWAYS FUNCTION AND WILL BLOW COLD AIR IN THE WINTER AND HOT AIR IN THE SUMMER. THIS HAPPENS WHEN THE "AUTO" MODE IS ACTIVATED. 1999-2004 LONG HISTORY OF FAILURE AND AFRAID THAT IF I CONTINUE TO USE MINE WILL ALSO FAIL AND WILL EITHER HAVE TO REPAIR MYSELF WITH APPROX 8 HOURS OF LABOR AND OF COURSE THE PRICE OF THE REPAIR UNIT OR HAVE TO PAY EVEN HIGHER PRICE TO JEEP (CHRYSLER) TO HAVE A KNOWN DEFECT REPAIRED AT MY COST. *NM
Electrical system, Dec 10, 2006
LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN YOU TURN ON YOUR VENTILATION. THERE CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THERE STRANGE NUMBERS POPPING-UP ON YOUR CLIMATE CONTROL DISPLAY. COLD BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON. *NM
Electrical system, Oct 20, 2006, fire
DT*: THE CONTACT STATED WHILE PARKED AND RUNNING WITH THE SEAT BELT UNBUCKLED, THE HEATER WAS TURNED ON FOR THE PASSENGER SEAT AND WITHIN 10 TO 15 SECONDS, THE SEAT CAUGHT ON FIRE. THE HEATER WAS TURNED OFF, AND BOTH OCCUPANTS SUSTAINED MINOR INJURIES. THE SERVICE DEALER WAS CONTACTED, BUT COULD NOT IDENTIFY THE PROBLEM.
Electrical system, Visibility, Vehicle speed control, Jul 10, 2006, crash
2004 JEEP GRAND CHEROKEE LOST ALL ELECTRICAL POWER INSIDE VEHICLE ON MULTIPLE OCCASIONS. *KB THE CONSUMER WAS TOLD THE PROBLEM WAS A FAULTY BCM. HOWEVER, THE SAME PROBLEM RECURRED ONE MONTH LATER. IN OCT 2005, THE CONSUMER EXPERIENCED UNWANTED ACCELERATION WHILE HE WAS PULLING INTO THE GARAGE AND HIT ANOTHER VEHICLE. THE CONSUMER STATED THE CHECK ENGINE LIGHT WOULD OCCASIONALLY COME ON AND THEN GO OF. THEN THE REAR HATCH LIGHT WOULD COME ON, THE TIRE PRESSURE LIGHT AND THE SECURITY SYSTEM STOPPED WORKING. THE DEALER THEN FOUND A BROKEN GROUND WIRE IN THE ENGINE HARNESS. THE WINDOWS WERE INOPERATIVE.*JB
Electrical system, Jun 22, 2006
THE WIRING HARNESS CONNECTION GOING TO THE RESISTOR PACK FOR THE BLOWER MOTOR CAN MELT AND DEFORM THE RESISTOR PACK AND WIRING CAUSING THE BLOWER MOTOR FOR THE A/C TO STOP WORKING. *NM
Electrical system, May 30, 2006
2004 GRAND CHEROKEE ELECTRICAL UNITS STOPPED WORKING. *TS WHILE DRIVING ON A HOT DAY THE VEHICLE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT HE PROBLEM WAS WITH THE BCM. THE BCM WAS REPLACED. A WEEK LATER, ON ANOTHER HOT DAY, THE ELECTRICAL SYSTEM SHUT DOWN AGAIN BUT THE ENGINE CONTINUED TO RUN. AS A RESULT THE A/C DID NOT WORK AND THE POWER WINDOWS COULD NOT BE ROLLED DOWN. THE VEHICLE ACCELERATED SUDDENLY WHILE PULLING INTO A GARAGE STRIKING ANOTHER VEHICLE. AFTER REPEATED ATTEMPTS TO GE THE VEHICLE FIXED THE DEALER FOUND A BROKEN GROUND WIRE IN THE ENGINE WIRING HARNESS. AFTER NINE MONTHS THE PROBLEMS HAVE NOT RECURRED. THE CONSUMER BELIEVES THE BROKEN GROUND WIRE WAS THE CAUSE OF THE ELECTRICAL SHUT DOWN AND SUDDEN ACCELERATION. *NM
Engine and engine cooling, Electrical system, May 11, 2006
SUBMISSION IN REGARDS TO PROBLEMS EXPERIENCED WITH 2004 JEEP GRAND CHEROKEE AFTER A SAFETY RECALL SERVICE AT THE BAYSIDE CHRYSLER JEEP DODGE DEALERSHIP CERTIFIED MAIL. *TS *JB
Electrical system, Apr 26, 2006, fire
DT*: THE CONTACT STATED THE HEATING UNIT ON THE PASSENGER SEAT CAUGHT FIRE. THE VEHICLE WAS PARKED WHEN THE CONTACT HEARD FIRE TRUCKS. THE VEHICLE WAS FULL OF SMOKE. THERE WERE FLAMES COMING FROM THE PASSENGER SEAT. A REPRESENTATIVE FROM DAIMLER/CHRYSLER CAME OUT TO INSPECT THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED AND DETERMINED THE FIRE WAS OF AN ELECTRICAL NATURE. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT.
Electrical system, Seats, Apr 13, 2006
I LEASE A 2004 JEEP GRAND CHEROKEE WITH HEATED LEATHER SEATS. EARLIER THIS YEAR THE DRIVER SIDE HEATER WENT OUT THEN I NOTICED THAT JUST THE LOWER BACK HEATER CAME ON. ONE DAY IN FEBRUARY AFTER DRIVING FOR ABOUT AN HOUR AND 1/2 I GOT HOME AND TRIED TO TAKE OFF MY SWEATSHIRT BUT COULD NOT AS IT WAS MELTED TO MY CELL PHONE CASE. AT FIRST I DID NOT KNOW WHAT HAD HAPPENED THEN UPON LATER INVESTIGATION I NOTICED A BURN WHOLE IN MY CAR SEAT THAT RAN UP WHAT WAS APPARENTLY THE HEATER WIRE. I AM A PARAPLEGIC AND IF IT WAS NOT FOR THE CELL PHONE CASE I COULD HAVE BEEN BURNED. MY CONCERN IS FOR OTHERS LIKE ME AND DUE TO THE SEVERITY OF THE HEAT WHICH COULD MELT A SWEAT SHIRT AND A PHONE CASE THAT IT POTENTIALLY COULD IGNITE CLOTHING. *JB
Electrical system, Feb 23, 2005
VEHICLE NOT WORKING. *AK
Electrical system, Jan 26, 2005
CONSUMER CONCERNED ABOUT DESIGN PROBLEM WITH POTENTIAL WIRE HARNESS FAILURE AND POSSIBLE FIRE, 2004 JEEP GRAND CHEROKEE. *BF THE PROBLEMS INVOLVED MISLEADING /INCORRECT MARKING ON THE 12 VOLT ACCESSORY POWER OUTLETS. THE OUTLETS WERE MARKED AS BEING ABLE TO HANDLE 20 AMPS. AFTER PLUGGING IN A RADIO WHICH NORMALLY DREW 7 AMPS, THE CONSUMER NOTICED THE RADIO WOULD NOT FUNCTION IN THE TRANSMIT MODE. WHEN TRYING TO TRANSMIT, THE VOLTAGE AT THE REAR VEHICLE'S REAR POWER OUTLET, IT DROPPED DOWN TO ABOUT 8 VOLTS. THE CONSUMER STATED IF AN OWNER OF THIS VEHICLE WAS TO PLUG ANYTHING INTO THE VEHICLE POWER OUTLETS THAT DREW MORE THAT 5 AMPS OF CURRENT THERE WAS A GOOD CHANCE THAT OVERHEATING AND BURNING THE WIRES WOULD OCCUR. *JB
Electrical system, Dec 30, 2004
WE PURCHASED A 2004 JEEP GRAND CHEROKEE THE END OF JUNE 2004. THE CAR HAD APPROXIMATELY 30-40 MILES AT PURCHASE. THREE DAYS AFTER PURCHASE THE CAR CUT OFF ON MY HUSBAND AND WAS DIFFICULT TO START. THE DEALERSHIP TOLD US THEY COULD NOT LOOK AT THE CAR BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON. WHILE ON VACATION 1 1/2 WEEKS AFTER PURCHASE OUR CAR SHUT OFF WHILE TRAVELING 60 MPH ON A HIGHWAY. THE CAR WOULD NOT START AND WAS TOWED TO A JEEP DEALERSHIP IN MARYLAND. THAT DEALERSHIP REPLACED THE COMPUTER IN THE CAR. NO INCIDENTS OCCURRED FOR 1 1/2 WEEKS. THEN UPON OUR RETURN TO SOUTH CAROLINA THE RPM OF OUR CAR WOULD SUDDENLY DROP TO 500 WHILE IDLING AT TRAFFIC LIGHTS OR AT A STOP. THE RPM'S WOULD ALSO SUDDENLY DROP TO 0 AND THE CAR WOULD CUT OFF WHILE IDLING. FROM THE MIDDLE OF JULY UNTIL THE END OF AUGUST THE CAR WAS LOOKED AT APPROXIMATELY 6 TIMES. THE SKIM MODULE AND WIRING HARNESS WERE BOTH REPLACED IN THE CAR. AFTER THE WIRING HARNESS WAS REPLACED THE CAR CEASED TO HAVE PROBLEMS FOR 3000 MILES. THEN ON DECEMBER 4TH THE CAR CUT OFF WHILE WAITING AT A TRAFFIC LIGHT. THE RPM'S HAVE NOW STARTED TO ONCE AGAIN DROP DOWN TO BELOW 500 AND OCCASIONALLY THEY GO UP AND DOWN WHEN THE CAR IS NOT EVEN MOVING. A CO-PILOT SYSTEM WAS INSTALLED TO RECORD ANY ERRORS IN THE CAR AND NO CODES OR MISFIRES WERE CAPTURED FROM THE CAR. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE CAR AND CHRYSLER INFORMED US THAT THEY WERE NOT WILLING TO REPLACE OUR CAR EVEN THOUGH THEY ARE UNABLE TO FIX THE PROBLEM.*AK
Electrical system, Seats, Nov 10, 2004
ON OR ABOUT FEBRUARY 20, 2004, MATTHEW BELLER SUFFERED SEVERE BURNS FROM A SEAT HEATER IN THE DRIVER'S SEAT OF A 2004 JEEP GRAND CHEROKEE LIMITED. HE IS A PARAPELGIC AND DID NOT FEEL THE BURN OCCURING. THE SEAT HEATER DID NOT TURN OFF AFTER REACHING NORMAL TEMPERATURES. A PRODUCT LIABILITY ACTION IS BEING BOUGHT IN THE UNITED STATES DISTRICT COURT OF OREGON.
Electrical system, Jul 6, 2004
THE IDLING WAS SET TOO HIGH. WHEN RELEASING THE BRAKE PEDAL VEHICLE COULD MOTION BY ITSELF UP TO 10 MPH IN EITHER DRIVE OR IN REVERSE. DEALER WAS NOTIFIED. THEY INFORMED THE CONSUMER THAT WAS THE CHARACTERISTIC OF THE VEHICLE DUE TO THE COMPUTER SETTING. *AK
Electrical system, Jun 23, 2004
I PURCHASED MY 2004 GRAND JEEP CHEROKE ON MAY 1, 2004 AND I FIND OUT TODAY THAT THERE WAS A RECALL PUT ON THE VEHICLE ON MARCH 24 AND THE COMPANY SOLD ME THE VEHICLE THAT WAS DEFECTED AND THEY KNEW IT. I ONLY FOUND OUT ABOUT THIS DEFECT BECAUSE OF A PROBLEM WITH THE WINDSHIELD.*AK
Engine and engine cooling, Electrical system, Equipment, Mar 19, 2004
MY 2004 JEEP GRAND CHEROKEE HAS A DEFECT IN THE ECM THAT CHRYSLER IS AWARE OF BUT WILL DO NOTHING TO FIX THIS PROBLEM CURRENTLY. THE VEHICLE'S ENGINE HAS DIED AT STOP LIGHTS, IT HAS STUMBLED, AND/OR HESITATED UPON ACCELERATING FROM STOP, AND RUNS SO POORLY AT AN IDLE WHILE SETTING IT SHAKES THE WHOLE VEHICLE. CHRYSLER IS AWARE OF THE PROBLEM BUT IS DOING NOTHING TO FIX THIS PROBLEM ON THE 2004 GRAND CHEROKEE'S. I WAS BASICALLY TOLD BY CHRYSLER THAT I WOULD HAVE TO LIVE WITH THIS PROBLEM RUNNING THE RISK OF MY VEHICLE'S ENGINE STOPPING UNEXPECTEDLY WHEN IT COULD RESULT IN AN ACCIDENT. MY 2004 JEEP GRAND CHEROKEE IS BASICALLY AN ACCIDENT WAITING TO HAPPEN IF THE ENGINE SHOULD UNEXPECTEDLY DIE AT THE WRONG MOMENT WHEN ACCELERATING.*AK
Electrical system, Nov 2, 2003
MY 2004 JEEP GRAND CHEROKEE HAS A COUPLE POWER OUTLETS; THEY LOOK ALMOST LIKE CIGARETTE LIGHTER RECEPTACLES. THE OUTLETS ARE MARKED "20A" INDICATING A 20 AMP CURRENT CAPABILITY. THE JEEP BOOK ALSO INDICATES THESE POWER OUTLETS ARE ABLE TO CARRY 20 AMPS, AND THE JEEP SHOP MANUAL CALLS THESE 20 AMP CIRCUITS. WHEN I DISASSEMBLED SOME TRIM TO INSTALL A 2-METER HAM RADIO, I SAW 2 VERY SMALL WIRES CONNECTED TO THE REAR POWER OUTLET. THE JEEP SHOP MANUAL SAYS THESE ARE 16 GAUGE WIRES. HERE IS THE PROBLEM: 16 GAUGE WIRES WILL NOT COME NEAR THE ABILITY TO HANDLE 20 AMPS OF CURRENT. IN FACT, 16 GAUGE WIRE CURRENT CAPACITY IN A CABLE BUNDLE IS AROUND THE 5 OR 6 AMP AREA. MY HAM RADIO DRAWS 8 AMPS WHEN TRANSMITTING, AND WHEN PLUGGED IN THE JEEP POWER OUTLET, THE VOLTAGE DROP WAS THREE VOLTS. WHAT THIS MEANS IS THAT THE WIRES CAN SEVERELY OVERHEAT AND BECOME A FIRE HAZARD IF THE CONSUMER BELIEVES THE ADVERTISED 20 AMP CAPABILITY. I HAVE NO IDEA HOW CHRYSLER/JEEP GETS AWAY WITH THIS. THERE IS A 20 AMP FUSE IN THIS CIRCUIT, SO ANYONE USING AN INVERTER OR OTHER ACCESSORY THAT ACTUALLY DRAWS 20 AMPS IS GOING TO SERIOUSLY OVERHEAT OR MELT THE WIRING BEFORE THE FUSE BLOWS. *LA