2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: seats
149 reports, newest first. Show all
Seats, Sep 12, 2011
WHILE DRIVING THE DRIVER'S SEAT FRAME BRACKET SNAPPED AND THE DRIVER'S SEAT BECAME WOBBLY AS I DROVE. UNABLE TO GET A SAFETY INSPECTION STICKER IN MASSACHUSETTS UNTIL THE SEAT FRAME IS REPAIRED/REPLACED. THIS IS THE FIRST TIME I HAVE HAD THIS PROBLEM WITH 2004 GRAND CHEROKEE. IT HAS OCCURRED TWICE WITH A 2003 GRAND CHEROKEE I OWN ALSO. VERY UNSAFE TO DRIVE IN THIS CONDITION. *TR
Seats, Aug 2, 2011
DRIVER SIDE SEAT BROKE OFF AT FRAME. THIS HAS HAPPENED TWICE. THERE DOES NOT SEEM TO BE A SOLUTION BY JEEP TO REPAIR THIS PROBLEM. THERE ARE NO PARTS EITHER NEW OR USED AVAILABLE TO MAKE REPAIRS. WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM. *KB
Seats, Jul 21, 2011
STOPPED AT A LIGHT, WHEN LIGHT TURNED GREEN, ACCERATED, DRIVER SEAT ROCKED BACKWARD AND FELT LOOSE. ON EXAMINATION FRONT LEFT BRACKET ON FRAME HAD BROKEN. THIS SEEMS TO BE A PROBLEM THIS THIS CAR, SEARCHED ON-LINE TO FIND MANY PEOPLE WITH THIS HAPPENING. HAD IT WELDED. ABOUT 6MOS LATER REAR BRACKET BROKE IN SAME WAY. THIS IS VERY DANGEROUS TO THE DRIVER, MUST HOLD ON WHEN SEAT MOVES IN THIS WAY. DON'T KNOW WHY JEEP WILL NOT FIX AT THERE COST. THEY SAY THER IS NO RECALL. THERE SHOULD BE ONE.
Seats, Jun 22, 2011
DRIVERS SIDE SEAT MOUNTING BRACKET BROKE ON ENTRY TO VEHICLE. THIS CAUSED THE SEAT TO ROCK BACK AND FORTH WHILE DRIVING ESPECIALLY DURING TURNS. TOOK IT TO DEALER AND THEY TOLD ME THAT THE SEAT TRACK WAS ALSO BROKEN. THEY HAVE BEEN UNABLE TO FIND A REPLACEMENT TRACK SO FAR BECAUSE JEEP NO LONGER MAKES THE PART. I WAS TOLD THAT IT CAN'T BE WELDED BECAUSE OF LIABILITY ISSUES. THEY ESTIMATE THE COST TO REPAIR AT $300+ IF THE PART CAN BE FOUND. THIS SEEMS TO BE A COMMON OCCURRENCE LATELY AND I'M FORCED TO PAY FOR A DESIGN DEFECT. *TR
Seats, May 31, 2011
FRONT SEAT BRACKETS SHEARED OFF, SEAT UNSTABLE AND WILL TILT BACKWARDS. WAS TOLD BY A CERTIFIED WELDER / WELDING INSPECTOR THAT IT COULD NOT BE WELDED, AND THAT THE BRACKET WAS A DEFECTIVE, SUB-STANDARD, AND UNREPAIRABLE. *TR
Seats, May 6, 2011
I WAS BACKING MY 2004 JEEP GRAND CHEROKEE OUT OF THE DRIVEWAY WHEN I HEARD A SNAP AND THEN THE FRONT SEAT STARTED WOBBLING BACK AND FORTH. I PULLED BACK INTO MY DRIVEWAY AND THAT'S WHEN MY HUSBAND AND I NOTICED THE METAL THAT CONNECTS THE DRIVER'S SEAT HAD COMPLETELY SNAPPED. IT WAS A BLESSING THAT I WAS NOT TRAVELING AT A HIGH RATE OF SPEED OR WAS FAR FROM HOME, I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY. *TR
Seats, Mar 30, 2011
04 JEEP GRAND CHEROKEE LAREDO DRIVER SEAT TRACK BRACKET BROKEN. SEAT IS NOW UNSAFE. *TR
Seats, Mar 9, 2011
DRIVERS SEAT BRACKET HAS BROKEN CAUSING SEAT TO SEVERELY ROCK. I HAVE SEEN NUMEROUS COMPLAINTS. NEEDS TO BE REPAIRED BY A WELDER OR REPLACED. CURRENTLY HOLDING TOGETHER WITH A HOSE CLAMP. *TR
Seats, Mar 6, 2011
2004 GRAND CHEROKEE LAREDO. THIS WILL BE THE SECOND TIME SINCE 2004 REPLACING THE DRIVERS SIDE FRONT SEAT. IT BROKE IN 2008 AND AGAIN IN 2011. THE SEAT STARTS TO ROCK BACK AND FORTH LIKE ITS LOOSE AND THERE IS NO WAY TO TIGHTEN THE SEAT.. SO YOU HAVE TO SIMPLY LIVE WITH IT, VERY UNSAFE IN MY EYES. IF I WAS IN A ACCIDENT I THINK THE SEAT WOULD SNAP OFF AND I WOULD BE GREATLY INJURED! *TR
Seats, Feb 28, 2011
THE DRIVER'S SEAT OF MY 2004 JEEP GRAND CHEROKEE HAS BROKEN FOR UNKNOWN REASONS AND , WITHOUT HOMEMADE, PATCHWORK BRACING, FLOPS BACK LIKE A RECLINER. WE HAVE ATTEMPTED TO GET THIS REPAIRED BOTH THROUGH OUR LOCAL DEALER AND THROUGH CHRYSLER CORPORATION AND THEY CLAIM THAT THEY CANNOT SECURE THE PART; WE WERE FIRST TOLD BY THE DEALER WE HAD TO PREPAY FOR THE PART, DID SO, AND THEN THEY REPORTED BACK WEEKS LATER THAT THEY COULDN'T FIND THE PART. UNFORTUNATELY, OUR FINANCIAL SITUATION DOES NOT ALLOW US TO SIMPLY PARK THE VEHICLE AND MAKE DUE. THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN AND WE WOULD APPRECIATE ANY ASSISTANCE AND SUPPORT YOU CAN OFFER. *TR
Seats, Feb 21, 2011
THE SEAT BRACKETS FOR THE DRIVER'S SEAT ON MY 2004 JEEP GRAND CHEROKEE HAVE SNAPPED. THIS CAUSES THE SEAT TO ROCK BACK AND FORTH WHEN ACCELERATING OR BREAKING. WILL COST BETWEEN 500-800 TO HAVE THE BRACKETS REPLACED. *TR
Seats, Feb 15, 2011
PASSENGER SEAT HEATER ELEMENT GOT WAY TO HOT AND THE SEAT STATED SMOKING. I SEEN THE RECALL SO I CALLED GAVE THEM THE VIN AND WAS TOLD THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. *TR
Seats, Jan 20, 2011
FRONT DRIVER SIDE SEAT HAS BROKE AT 3 SEPARATE PARTS REQUIRED WELDING TO REPAIR. *TR
Seats, Jan 15, 2011
WHILE DRIVING DOWN THE ROAD MY SEAT COMPLETELY BROKE, THROWING ME TOWARDS THE BACK SEAT. THANK GOD I WAS ABLE TO CONTROL THE VEHICLE AND THAT NO ONE WAS COMING DOWN THE OTHER SIDE OF THE ROAD OR IT WOULD HAVE BEEN TERRIBLE. WHY WOULD A SEAT FAIL LIKE THAT??? THE CAR IS PRETTY MUCH NOT DRIVABLE NOW BECAUSE THE SEAT IS COMPLETELY BROKEN OFF THE BASE. THIS IS CRAZY!!!
Seats, Jan 12, 2011
2004 JEEP GRAND CHEROKEE WITH A RECALL FOR FRONT SEAT ELECTRIC HEATING ELEMENTS. CONSUMER EXPRESSED DISCONTENT WITH ONE DEALERSHIP AND WAS VERY CONTENT WITH THE WORK DONE BY A DIFFERENT DEALERSHIP. *KB THE FIRST DEALERSHIP STATED THEY HAD THE PARTS, BUT WHEN THE CONSUMER ARRIVED, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Seats, Dec 15, 2010
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SEATS, FRONT ASSEMBLY SEAT HEATER/COOLER (09V117000). AFTER HAVING THE REMEDY REPAIR DONE, THE DRIVERS FRONT HEATED SEAT WAS INOPERABLE. THE DEALER STATED THAT THE FRONT DRIVER SEAT WAS INOPERABLE; THEREFORE, THE HEATED SEAT ELEMENT WOULD NOT WORK. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS OPERATING CORRECTLY BEFORE THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 133,000.
Seats, Dec 13, 2010
SEAT MOUNT BRACKET FAILS UNDER NORMAL USE. FRONT SEAT DRIVERS SIDE MOUNT BRACKET BROKE AT 65K MILES UNDER LIGHT USE. LOOKING ONLINE IT SEEMS LIKE THIS IS A "NORMAL" THING CAUSING A DANGEROUS DRIVING SITUATION OF DRIVING IN A "ROCKING CHAIR". JEEP KNOWS THIS IS AN ISSUE YET THERE IS NO REPLACEMENT PART FOR UPGRADING AN OBVIOUS INFERIOR STRUCTURAL COMPONENT THAT IS INTEGRAL TO SAFE DRIVING. *TR
Seats, Dec 9, 2010
I HAVE A 2004 JEEP GRAND CHEROKEE LAREDO WITH 107,000 MILES. TODAY, 12/9/2010, THE DRIVERS SIDE SEAT BRACKET CAME LOOSE. I BELIEVE AFTER SEARCHING THE INTERNET, THAT IT IS A MOUNTING BRACKET. SOME OTHER JEEP CHEROKEE OWNERS COMPLAINED OF THIS PROBLEM. THE SEAT NOW ROCKS WHEN I BRAKE AND ACCELERATE. I AM CONCERNED THAT IF I GET INTO A COLLISION THE SEAT WILL NOT BE LOCKED IN AND THE SEAT BELT WILL NOT FUNCTION. *TR
Seats, Oct 27, 2010
I OWN A 2004 JEEP GRAND CHEROKEE WITH A DRIVER'S SIDE POWER SEAT. IT HAS APPROXIMATELY 105,000 MILES ON IT. THE FRONT RIGHT SEAT BRACKET BROKE ON 10/20/2010 CAUSING THE SEAT TO ROCK WHILE DRIVING, ACCELERATING OR BRAKING. THE LEFT SIDE BRACKET IS NOW ALSO CRACKED BUT NOT BROKEN ALL THE WAY ACROSS YET. THIS IS A VERY DANGEROUS SITUATION AS IT MAY BOTH LEAD TO AN ACCIDENT AND CAUSE ADDITIONAL INJURIES TO THE DRIVER. I AM NOW TRYING TO FIND USED PARTS FOR THE REPLACEMENT AND HAVE LEARNED FROM ONE LOCAL USED AUTO PARTS DEALER (631-654-5172) THAT HE DIDN'T HAVE ANY BECAUSE THIS WAS A :"HOT" ITEM. MY RESEARCH ON THE INTERNET HAS ALSO FOUND IT TO BE A VERY COMMON PROBLEM WITH GRAND CHEROKEES. THE SEATS ARE BREAKING WITH NORMAL USE. I HAVE DECIDED TO COMPLAIN TO THE NHTSA AND MY US SENATOR IN THE INTEREST OF PROTECTING OTHERS FROM A SERIOUS SAFETY PROBLEM INVOLVING A LARGE NUMBER OF VEHICLES. THIS SITE CURRENTLY SHOWS 1898 VOTES OF 'YES' IN REGARD TO HAVING A CRACKED SEAT: HTTP://WWW-ODI.NHTSA.DOT.GOV/IVOQ/INDEX.CFM I AWAIT YOUR REPLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, Oct 25, 2010
FRONT DRIVER SIDE SEAT STARTED TO WOBBLE AND THEN ENDED UP SNAPPING. METAL BROKE IN THE FRONT LEFT OF THE SEAT RIGHT BY WHERE THE METAL PIECE IS THAT LIFTS THE SEAT. I DRIVE WITH MY SEAT ALL THE WAY DOWN AND IS NEVER RAISED. THE SEAT MOVES EVERY BEND AND ANYTIME I ACCELERATE OR BRAKE. *TR
Seats, Oct 11, 2010
DRIVER SEAT PIVOT WHICH CONNECTS THE SEAT TRACK TO THE UPPER SEAT FRAME BREAKS / CRACKS UNDER NORMAL DRIVE CONDITIONS. I HAD TO REPLACE MY SEAT TRACK 3 TIMES WITH THE FIRST CRACK BEING WELDED AND CRACKING AGAIN. THE VEHICLE HAS 159,000 MILES AND I AM THE ORIGINAL OWNER. *TR
Seats, Oct 5, 2010
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, HE HEARD A LOUD POPPING NOISE AND COULD FEEL THE SEAT MOVING. THE DEALER LOOKED AT THE VEHICLE AND STATED THAT THE MOUNTING BRACKET FOR THE SEAT WAS BROKEN. THE DEALER STATED THIS HAD BEEN A PROBLEM IN THE PAST. THE CURRENT AND FAILURE MILEAGES WERE 182000.
Seats, Sep 9, 2010
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE COMPANY WHICH MANUFACTURERS THE NECESSARY PARTS WAS OUT OF BUSINESS. HE WAS INFORMED TO CALL THEM BACK AT A LATER DATE. THE CONTACT HAS SINCE CALLED THE AUTHORIZED DEALER BACK 3 TIMES AND HE WAS AGAIN INFORMED TO CALL BACK AT A LATER DATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE. UPDATED 01/03/11 *BF THE CONSUMER IS STILL WAITING FOR THE PARTS TO COME IN TO FIX THE PASSENGER HEATER SEAT. UPDATED 01/07/11
Seats, Sep 1, 2010
THE SEAT FRAME ON MY 2004 JEEP GRAND CHEROKEE HAS BROKEN FOR THE SECOND TIME. THE SEAT FRAME IS NOT STRONG ENOUGH FOR A NORMAL WEIGHT ADULT MALE. *TR
Seats, Aug 16, 2010
ON MY 2004 JEEP GRAND CHEROKEE LAREDO THE RIGHT FRONT BRACKET ON THE DRIVER SEAT THAT HOLDS THE SEAT TO THE FLOOR BROKE CAUSING THE SEAT TO BECOME UNSTABLE. I HAVEN'T TAKEN THE JEEP TO A DEALER AT THIS TIME. *TR