2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: vehicle speed control
77 reports, newest first. Show all
Vehicle speed control, Mar 3, 2010
WHEN PREPARING TO GO THROUGH A CAR WASH, I WAS GIVEN AN ANNOUNCEMENT RELATING TO SUDDEN ACCELERATION RELATING TO "SOME JEEP AND TOYOTAS". BEING A JEEP OWNER, I CONTACTED A JEEP DEALER. THEY HAVE HEARD NOTHING OF THIS AND DO NOT HAVE A RECALL FOR IT. I HAVE EXPERIENCED THE SUDDEN ACCELERATION TWICE.. *TR
Air bags, Vehicle speed control, Feb 11, 2010, crash
DRIVING 2004 JEEP GRAND CHEROKEE LTD ON SERVICE ROAD OF I75 IN DALLAS. NORMAL ROAD CONDITIONS AND VISIBILITY. SUDDEN ENGINE ACCELERATION WHICH COULD NOT BE SLOWED BY BRAKING AND SHIFTING INTO NEUTRAL. TO AVOID A REAR END COLLISION, THE JEEP CRASHED HEAD-ON THROUGH IRON FENCING AND INTO TREES. THE AIRBAGS DID NOT DEPLOY. CAR WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. I HAD THE CAR INSPECTED BY MASTER MECHANICS BEFORE IT WAS TAKEN OFF BY THE INSURANCE COMPANY. THEIR REPORT SAID THAT THE "THROTTLE CABLE LINKAGE SLEEVE SLID UNDER THE THROTTLE BODY PIVOT CAUSING THE THROTTLE TO REMAIN OPEN." *TR
Power train, Vehicle speed control, Sep 10, 2009
POWER LOSS & SURGING AT SPEED AND WHEN ACCELERATING. AUTOMATIC TRANSMISSION-FIRST OCCURRENCE WAS AT 53,022 MILES, AND REPAIRED AFTER MULTIPLE TRIPS TO DEALERS. DEALER SERVICE TECH'S. DETERMINED THAT TRANSMISSION GOVERNOR PRESSURE AND TRANSDUCER READINGS WERE ERRATIC--TRANS. GOV. PRESSURE AND TRANSDUCER WERE REPLACED UNDER WARRANTY. PRIOR TO THIS, NON-DEALER SHOP REPLACED FUEL FILTER AND PUMP, DUE TO READINGS. CAR HAS RUN FINE SINCE, BUT PROBLEM HAS RE-APPEARED. DUE TO DEALER CLOSURES, WE HAD TO GO TO A NEW DEALER SVC. DEPT., WHICH WAS NOT ABLE TO REPRODUCE THE PROBLEM. CURRENT MILEAGE IS 71,323 MILES. *TR
Vehicle speed control, Mar 29, 2009, crash
UNINTENDED ACCELERATION OF 2004 V8 JEEP GRAND CHEROKEE, WHEN SHIFTING THE GEAR TO PARK FROM NEUTRAL, AFTER THE VEHICLE HAD COME TO A STOP, THE CAR ACCELERATED AND SHOT THOUGH A FENCE WITH THE FOOT WAS STILL PRESSED HARD ON THE BRAKE BUT THE ENGINE ACCELERATED AND STOPPED AFTER HITTING A TREE STUMP MISSING THE HOUSE. *TR
Vehicle speed control, Mar 6, 2009, crash
MY WIFE WAS PULLING INTO A PARKING SPOT WHEN OUR 2004 JEEP GRAND CHEROKEE LAREDO'S ENGINE SUDDENLY RACED AND THEN THE JEEP LEAPT FORWARD WITH GREAT FORCE AS SHE BRAKED. NO MORE THAT 3 FEET AWAY WAS A CONCRETE PLANTER THAT STOPPED THE JEEP. NO AMOUNT OF PRESSURE ON THE BRAKE PEDAL WOULD STOP THIS RAPID ACCELERATION. THERE WAS $4208 IN DAMAGES TO THE JEEP. *TR
Vehicle speed control, Aug 6, 2008, crash
JEEP ACCIDENT AS RESULT OF UNINTENDED ACCELERATION: I DROVE UP DRIVEWAY TO PUT 2004 JEEP GRAND CHEROKEE OVERLAND IN GARAGE (NORMAL DAILY ACTIVITY). ELECTRICITY WAS OUT FROM A STORM SO THE AUTOMATIC GARAGE DOOR OPENER DID NOT OPERATE. I PARKED IN FRONT OF THE BAY, PUT THE CAR IN PARK, TURNED OFF THE ENGINE AND OPENED THE GARAGE DOOR MANUALLY. I GOT BACK IN THE VEHICLE, STARTED THE ENGINE, PUT IT IN DRIVE AND STARTED SLOWLY INTO THE GARAGE. I WANTED TO REPOSITION THE CAR, SO I APPLIED THE BRAKES AND WAS ABOUT TO PUT IT IN REVERSE WHEN, SUDDENLY, THE ENGINE REVVED AND THE CAR SHOT FORWARD LIKE A TORPEDO. I HAD MY FOOT PLASTERED ON THE BRAKE BUT THE CAR WOULD NOT STOP AND PLOWED INTO A GARDEN TRACTOR AT THE BACK OF THE GARAGE. I TRIED TO PUT IT IN PARK TO STOP IT, BUT WITH THE ENGINE STILL REVVING, THE CAR SHOT BACKWARDS OUT OF THE GARAGE, ACROSS 37 FEET OF DRIVEWAY, CLIMBED OVER A LOW STONE WALL AND WENT ANOTHER 2 FEET BEFORE SLAMMING INTO THE FIELDSTONE BAY WINDOW OF OUR HOUSE, FINALLY STOPPING. ALL OF THIS HAPPENED WITHIN SECONDS. THE BRAKES WOULD NOT STOP THE CAR IN EITHER DIRECTION, AND IT ACCELERATED AT A FRIGHTENING SPEED. WHEN THE CAR SPED FORWARD, IT DESTROYED THE TRACTOR AND THREW IT INTO ANOTHER CAR PARKED IN THE GARAGE. IT ALSO CRACKED THE BACK BLOCK WALL OF THE GARAGE AND DID OTHER PROPERTY DAMAGE. WHEN IT WENT BACKWARDS, IT HIT THE HOUSE SO HARD THAT IT BOWED THE FIELDSTONE FRONT OF THE HOUSE, SPLIT DRYWALL, DAMAGED STUDS, ETC. MY HUSBAND GOT IN THE VEHICLE TO MOVE IT, USING THE EMERGENCY BRAKE TO STOP IT. HE SAID THE BRAKES WERE VERY SPONGY AND CLOSE TO THE FLOOR. THE NEXT MORNING, PEDAL PRESSURE WAS BETTER AND BY TWO DAYS LATER, THE PEDAL PRESSURE HAD IMPROVED EVEN MORE. TOTAL DAMAGE IS STILL BEING COMPUTED, BUT THE JEEP HAS BEEN TOTALED, THE OTHER CAR IN THE GARAGE SUSTAINED $2,000 IN DAMAGES AND OTHER DAMAGE TO THE GARAGE, HOUSE AND PROPERTY IS WELL IN EXCESS OF $20,000. *TR
Engine and engine cooling, Power train, Vehicle speed control, May 10, 2008
WHILE ON THE WEBSITE OF CONSUMER AFFAIRS I NOTICED THAT THERE WAS AN ISSUE WITH AUTOMATIC ACCELERATION ON THE 2004 JEEP GRAND CHEROKEE LAREDO WHICH I OWN AND HAVE EXPERIENCE THIS HAPPENING LUCKILY I HAVE ALWAYS BEEN IN CONTROL OF THE SITUATION, AND FREQUENT STALLING. EITHER IT JUMPS AT A RED LIGHT OR IT STALLS, STALLING IS BETTER, NOT BEING ABLE TO BRING IT TO A SHOP DUE TO FINANCING, I TRY TO STAY ON TOP OF IT, THIS ALREADY HAS CAUSED SOME DEATHS I SEE ON THE SITE, WHEN ARE THEY GOING TO RECALL THIS VEHICLE DUE TO THIS SITUATION, OR ARE THEY WAITING TO GET A HEIGHT BODY COUNT? THIS HAPPENING ONCE TO ANYONE IS TOO MUCH! WHAT IS THIS COUNTRY COMING TO? *TR
Vehicle speed control, Feb 15, 2008, crash
DRIVING TO WORK ON THURSDAY MORNING, 2/14/08. ROAD CONDITIONS DAMP BUT NOT SLICK. PULLED INTO PARKING SPOT AND CAR ACCELERATED VERY QUICKLY AND RAN INTO THE BUILDING. I COULDN'T SEEM TO STOP THE CAR. *TR
Electrical system, Vehicle speed control, Seats, Jan 17, 2008
I OWN A 2004 JEEP GRAND CHEROKEE LIMITED......I TOOK MY CAR IN FOR THE SEAT HEATER RECALL AND SINCE THEN I HAVE TERRIBLE PROBLEMS WITH THE SUDDEN ACCELERATION OF THE CAR....(700RPMS TO 1800) I CONSTANTLY HAVE TO PUSH THE BRAKE DOWN AND BE VERY CONSCIOUS OF KEEPING MY FOOT ON THE BRAKE. THE CHECK ENGINE LIGHT THEN CAME ON WITH A P0505 CODE. AIR INTAKE SENSOR. WELL A NEW ONE WAS PUT IN AND THE PROBLEM WAS NOT RESOLVED. THE MECHANIC COULD NOT CONTROL THE IDLE EVEN WITH THE DIAGNOSTIC COMPUTER ATTACHED TO IT. IT WAS FOUND THAT TWO WIRES ON THE WIRING HARNESS WERE SHORTING OUT AND MELTING......THEN AFTER DRIVING APPROX 1200 MILES THE IDLE STARTS JUMPING AGAIN.....THE CHECK ENGINE LIGHT COME ON ABOUT TWO DAYS LATER......THEN WITHIN THE SAME DAY THE IDLE CALMS DOWN AND THE CHECK ENGINE LIGHT GOES OFF. I HAVE PAID LOTS OF MONEY TO HAVE THIS REPAIRED.....I BELIEVE THAT THERE IS A SHORT SOMEWHERE FROM THE SEAT HEATER RECALL SINCE THE CAR DID NOT DO THIS PRIOR TO HAVING THE DEALERSHIP FIX THE SEAT HEATER WITH THE RECALL. I REALLY LIKE MY CAR WHEN THE IDLE IS RIGHT ........I AM NOT COMFORTABLE HAVING ANYONE ELSE DRIVE IT DUE TO THIS ISSUE AND DO NOT ALWAYS FEEL SAFE WHEN THE ACCELERATION GOES WILD.....PLEASE HELP.....THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE OTHER PEOPLE GET HURT OR KILLED. *TR
Vehicle speed control, Apr 5, 2007
I WAS DRIVING HOME FROM A RESTAURANT LESS THAN A MILE AWAY FROM MY APARTMENT AND TOOK A LEFT TURN ONTO THE ROAD WHERE MY APARTMENT COMPLEX WAS LOCATED , AND THE CAR STARTED UP FINE AND WAS OKAY UNTIL ABOUT 3/4 OF THE WAY HOME. THE 2004 GRAND CHEROKEE OVERLAND AFTER MAKING THE LEFT TURN ACCELERATED UNCONTROLLABLY TO ABOUT 60-70 MPH ON A NOT-SO-STRAIGHT ROAD. THE BRAKES WERE APPLIED, WHICH DID NOTHING, THE EMERGENCY BRAKE WAS APPLIED FOR NO RESPONSE, FINALLY BEFORE RUNNING INTO ONCOMING TRAFFIC I PULLED THE KEYS OUT OF THE IGNITION AND PUSHED THE IGNITION INTO NEUTRAL AND THEN PARK. THE CAR SKIDDED TO A HALT RIGHT BEFORE I DEAD ENDED INTO ONCOMING 5 O'CLOCK TRAFFIC. THE CAR WAS OFF, SO I RESTARTED IT AND IT, BEING IN PARK TOOK OFF FORWARD AT MAXIMUM RPMS. 8 OR 9 THOUSAND RPMS IN PARK, AND MOVING! TALK ABOUT SCARY. IT DID THIS APPROXIMATELY 7 TIMES WHILE STARTING WHERE IT SKIDDED TO A STOP AFTER THE FIRST RAMPAGE. I WAITED UNTIL A GREEN LIGHT, TURNED THE KEY, IT TOOK OFF IN PARK, AND ALLOWED ME WHILE DRIVING TO MOVE THE SHIFTER TO DRIVE, HAULED AROUND THE TURN AT FULL SPEED INTO THE ADJACENT PARKING LOT WHERE IT FINALLY STARTED BEING NORMAL. THANKFULLY THAT PARKING LOT IS ADJACENT TO MY APT COMPLEX SO I DROVE BACK WITHOUT REALLY ANY TROUBLE ASIDE FROM A FEW OVER REVVED. LEFT THE CAR IN THE GARAGE, AND HAVE TURNED IT ON TWICE WITH NO ISSUE. ITS BEING TOWED IN THE MORNING FOR THE SECOND TIME THAT THIS TYPE OF PROBLEM HAS HAPPENED. I WILL NOW BE SELLING THIS CAR. *AK
Power train, Vehicle speed control, Apr 3, 2007, crash
ON 2 SEPARATE OCCASIONS, MY JEEP LURCHED FORWARD WHILE PARKING. THE 1ST TIME I HAD TO PUT 2 FEET ON THE BRAKE PEDAL TO STOP IT, & THE JEEP WAS STILL TRYING TO DRAG ITSELF FORWARD. IT HAPPENED AGAIN 2 MONTHS LATER. ON MARCH 28, 2007, I HAD A MAJOR INCIDENT THAT HAS LEFT ME TERRIFIED OF EVER DRIVING THIS VEHICLE AGAIN. I PULLED OVER TO TRANSFER SOME THINGS TO ANOTHER VEHICLE. I PUT MY JEEP IN PARK & LEFT IT RUNNING. I GOT OUT OF THE JEEP (MY DRIVER'S DOOR WAS OPEN) & AS I GOT TO THE REAR OF THE VEHICLE, IT STARTED TO SLOWLY ROLL BACKWARDS. I RAN BACK & TRIED REACH THE BRAKE, BUT MY FOOT SLIPPED OFF & I HIT THE GAS PEDAL. THE JEEP LET OUT A ROAR - IT WAS REVVING UNCONTROLABLY (NORMAL IN A VEHICLE THAT IS IN PARK) - THEN I FELT A BANG & THE JEEP TOOK OFF, IN REVERSE, LIKE A SHOT. MY RIGHT FOOT GOT CAUGHT UNDER THE BRAKE PEDAL AS I SCRAMBLED FRANTICALLY TO GET INTO THE VEHICLE. MY SHOE CAME OFF, I WAS THROWN TO THE GROUND BY MY OPEN DRIVER'S DOOR & RUN OVER BY MY OWN JEEP. THE TRUCK CONTINUED IN REVERSE & SLAMMED INTOANOTHER VEHICLE. I WAS TAKEN BY AMBULANCE TO HOSPITAL FOR X-RAYS, A CT SCAN, AND A TETANUS SHOT. I HAVE A BROKEN TAILBONE, STAPLES CLOSING A GASH IN MY HEAD, ABRASIONS ON MY FEET AND HANDS, WRENCHED BACK & NECK & SEVERE DIZZYNESS. I KNOW I PUT THE CAR IN PARK. I HEARD THE DOOR LOCKS RELEASE. WHEN I HIT THE GAS, THE ENGINE REVVED FOR SEVERAL SECONDS BEFORE BANGING INTO REVERSE & TAKING OFF. IF THE CAR HAD ACTUALLY BEEN IN REVERSE, IT WOULD HAVE ROLLED AS SOON AS I GOT OUT. ALSO, IT WOULD'VE JUST TAKEN OFF IN REVERSE WHEN I HIT THE GAS, NOT REVVED LIKE A JET ENGINE. THE VEHICLE WAS IN PARK WHEN IT WAS TURNED OFF AFTER THE ACCIDENT. I'VE CONTACTED DAIMLER CHRYSLER. THEY SAID "THANKS FOR THE INFO, WE'LL BE IN TOUCH." I'M NOT HOLDING MY BREATH. I DON'T WANT TO EVER DRIVE THIS JEEP AGAIN. I DON'T WANT ANYONE TO EVER DRIVE THIS JEEP AGAIN. I'D LIKE DAIMLER CHRISLER TO ADDRESS THESE ISSUES BEFORE OTHERS ARE HURT, & I WOULD APPRECIATE YOUR HELP. *JB
Vehicle speed control, Mar 13, 2007, crash
CAR WAS PARKED IN GARAGE. I PUT MY FOOT ON THE BRAKE, PUT THE CAR INTO REVERSE AND THE CAR LITERALLY SHOT OUT OF THE GARAGE STRAIGHT INTO A TREE. MY DRIVEWAY IS CURVED - FORTUNATELY THE TREE STOPPED THE CAR OR I WOULD HAVE BEEN IN THE STREET. IMPACT TOTALED THE CAR, BROKE THE GAS TANK WHICH MAY CAUSE ENVIRONMENTAL ISSUES ON MY PROPERTY. IT PROBABLY TOOK LESS THAN 2 SECONDS TO TRAVEL OUT OF THE GARAGE AND THEN 54 FEET UP THE DRIVEWAY INTO THE TREE. I FELT AS IF IT WERE AIRBORNE. *JB
Vehicle speed control, Jan 31, 2007
TL* - THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACTS VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES, WHICH ALMOST CAUSED A COLLISION ON THE HIGHWAY. NO MATTER HOW HARD HE APPLIED THE BRAKES THE VEHICLE WOULD NOT STOP IMMEDIATELY. THIS FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT DROVE THE VEHICLE TO THE DEALER, WHO STATED THAT THE GAS PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND HE WAS ENGAGING BOTH AT ONE TIME. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. THE CONTACT HAD SPOKEN TO SEVERAL OWNERS AND THEY ARE EXPERIENCED THE SAME FAILURE. THE FAILURE OCCURS OCCASIONALLY IN THE MORNING. *AK UPDATED 08/13/07 *TR
Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Dec 14, 2006
DT*: THE CONTACT STATED THE MOTOR TO THE ADJUSTABLE PEDALS BECAME INOPERABLE CAUSING THE ACCELERATOR AND BRAKE PEDALS TO BE OUT OF ALIGNMENT. THE ACCELERATOR PEDAL MOVED DOWN AND THE BRAKE PEDAL MOVED UP. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE MOTOR NEEDED TO BE REPLACED.
Vehicle speed control, Sep 1, 2006, crash
I WAS STOPPED AT A STOP SIGN. HAD PUT THE CAR IN PARK AND WHEN PUTTING THE VEHICLE BACK INTO DRIVE, IT ACCELERATED IN REVERSE AND HIT THE TRUCK BEHIND ME. I WAS ABLE TO GET THE VEHICLE IN DRIVE HOWEVER, IT ACCELERATED FORWARD. THE ENTIRE TIME I HAD MY FOOT ON THE BRAKE. I ACCELERATED THROUGH AN INTERSECTION OVER THE CURB AND I BELIEVE BECAUSE I TURNED THE WHEEL AS I WAS HEADING TOWARDS A BLOCK WHEEL THE JEEP SPUN AND I HIT A TREE. THE INSURANCE COMPANY HAS INVESTIGATED THE EVENT. THERE ARE SKID MARKS AND I HAVE PICTURES, WITNESS BEHIND ME STATED MY BRAKES WERE ON THE ENTIRE TIME AND THERE WAS EVIDENCE FROM THE INVESTIGATION THAT THE BRAKES HAD BEEN APPLIED. HOWEVER THE INVESTIGATOR COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM AND THE THROTTLE WAS NOT STICKING. *JB
Vehicle speed control, Aug 2, 2006, crash
I WAS LOADING A CAR HAULER SEMI TRUCK, BACKING A 2004 JEEP GRAND CHEROKEE OVER MY CAB. JUST AS SOON AS I HAD THE UNIT WHERE IT NEEDED TO BE AND BEFORE I COULD GET IT IN PARK IT ACCELERATED IN REVERSE. THE CONSEQUENCE WAS IT CRASHED TO THE GROUND AND ROLLED ONTO IT'S RIGHT SIDE WITH ME STILL IN IT. I WASN'T SERIOUSLY HURT, BUT I DID LOOSE MY JOB OVER THE ACCIDENT. *NM
Vehicle speed control, Jul 31, 2006, crash
2004 JEEP GRAND CHEROKEE SUDDENLY ACCELERATED WITHOUT WARNING. *KB THE JEEP CHEROKEE DOES NOT BELONG TO THE COMPLAINANT. THE COMPLAINANT BUSINESS (CAR WASH) WAS DAMAGED BY ONE OF HIS PATRON'S JEEP GRAND CHEROKEE WHEN IT ACCELERATED SUDDENLY. *NM ***NAR*** REFERRED TO OCC. *AK
Vehicle speed control, Jul 25, 2006
2004 JEEP GRAND CHEROKEE SUDDENLY ACCELERATED WHILE BRAKES WERE APPLIED. *KB WHINE THE VEHICLE ACCELERATED SUDDENLY THE CONSUMER'S VEHICLE BUMPED THE VEHICLE STOPPED IN FRONT OF HIM. THIS WAS THE SECOND TIME THIS HAPPENED. *NM
Electrical system, Visibility, Vehicle speed control, Jul 10, 2006, crash
2004 JEEP GRAND CHEROKEE LOST ALL ELECTRICAL POWER INSIDE VEHICLE ON MULTIPLE OCCASIONS. *KB THE CONSUMER WAS TOLD THE PROBLEM WAS A FAULTY BCM. HOWEVER, THE SAME PROBLEM RECURRED ONE MONTH LATER. IN OCT 2005, THE CONSUMER EXPERIENCED UNWANTED ACCELERATION WHILE HE WAS PULLING INTO THE GARAGE AND HIT ANOTHER VEHICLE. THE CONSUMER STATED THE CHECK ENGINE LIGHT WOULD OCCASIONALLY COME ON AND THEN GO OF. THEN THE REAR HATCH LIGHT WOULD COME ON, THE TIRE PRESSURE LIGHT AND THE SECURITY SYSTEM STOPPED WORKING. THE DEALER THEN FOUND A BROKEN GROUND WIRE IN THE ENGINE HARNESS. THE WINDOWS WERE INOPERATIVE.*JB
Vehicle speed control, Jul 3, 2006
DT*: THE CONTACT STATED, THE VEHICLE SURGES FORWARD WITHOUT EFFORT. IN ALL INCIDENCES THE BRAKE PEDAL WAS DEPRESSED. THIS WAS THE SECOND OCCURANCE UNDER THE SAME CONDITION.
Vehicle speed control, Jun 19, 2006, crash
VEHICLE WAS BACKED INTO CAMPGROUND SPOT AND STOPPED. I GOT OUT OF THE BACK SEAT, LEAVING THE BACK DOOR OPEN, AND STOOD BEHIND THE VEHICLE. WIFE WAS SHIFTING FROM REVERSE INTO PARK WHEN THE VEHICLE ACCELERATED IN REVERSE AT FULL THROTTLE. WIFE WAS PUSHING BRAKE WITH BOTH FEET, BUT VEHICLE CONTINUED BACKWARDS, CATCHING REAR DOOR ON POWER POLE AND REMOVING DOOR AND JAMMING DRIVER DOOR SHUT. I LEAPED TO THE SIDE, THE VEHICLE BARELY MISSING ME, VEHICLE CONTINUED ABOUT 100 FEET INTO A FIELD, THEN STOPPED. *NM
Vehicle speed control, May 9, 2006
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT A STOP SIGN THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. UPDATED 5/22/2006 - *NM
Vehicle speed control, Feb 22, 2006
DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE THE ACCELERATOR PEDAL WAS DEPRESSED WITH THE VEHICLE STILL IN PARK. THE ACCELERATOR PEDAL DID NOT MOVE AND THE PEDAL WAS DEPRESSED AGAIN. THIS TIME THE PEDAL WENT TO THE FLOOR. THIS OCCURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT NO PROBLEM WAS FOUND. UPDATED 3/17/2006 - THE DEALER DETERMINED THAT THE GAS PEDAL WAS HARD/STICKING ON COLD START UP. THE TECHNICIAN REMOVED THE THROTTLE AND CLEANED IT AND REPLACED THE THROTTLE POSITION SENSOR. *NM
Vehicle speed control, Jan 3, 2006
DT: THE CONTACT STATED AT A STOP THE VEHICLE ACCELERATED ON ITS OWN. THE PARKING BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. AFTER THIS WAS DONE THE VEHICLE WAS DRIVABLE. THE CRUISE CONTROL WAS NOT IN USE WHEN THESE INCIDENTS OCCURRED. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. *AK UPDATED 01/25/06. *JB
Exterior lighting, Vehicle speed control, Nov 30, 2005
DT: THE CONTACT STATED THE LEFT TURN SIGNAL DID NOT WORK THE DEALERSHIP REPLACED THE FUSE MULTIPLE TIMES, BUT IT FAILED IMMEDIATELY. THE DEALERSHIP DETERMINED IT WAS AN ELECTRICAL PROBLEM, AND THERE HAVE BEEN NO FURTHER REPAIRS. THE VEHICLE STALLED WHILE DRIVING. THE DEALERSHIP REPLACED THE IDLE CONTROL MOTOR, BUT VEHICLE STALLED AGAIN. THE MANUFACTURER SUGGESTED SHE CONTINUED TO TAKE THE VEHICLE TO THE DEALERSHIP. *AK