2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: visibility
214 reports, newest first. Show all
Visibility, May 29, 2011
2004 JEEP OVERLAND DUEL CLIMATE CONTROL NOT OPERATING PROPERLY *TR
Visibility, May 9, 2011
I HAVE HAD TO REPLACE ALL 4 WINDOW REGULATORS BECAUSE OF A DEFECT. IT HAS COST ME OVER $1200.00 FOR ALL 4 TO BE REPLACED OVER TIME. IT SEEMS STRANGE TO ME THAT ALL 4 HAVE HAD TO BE REPLACED AND THE PART COST OVER $325.00 JUST FOR THE PARTS NOT COUNTING THE LABOR . THE WINDOW JUST SUDDENLY FALLS DOWN AND WILL NOT STAY ROLLED UP. I PURCHASED THIS CAR BRAND NEW AND IT HAS BEEN TAKEN VERY GOOD CARE OF. I WOULD LIKE TO BE RE-IMBURSED FOR ALL OF MY EXPENSED CONSIDERING THIS CANNOT BE A FLUKE SINCE ALL 4 HAVE HAD TO BE REPLACED AND NO ONE EVER SITS IN THE BACK SO IT HAS NOT BEEN WORN OUT FROM USE. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS PROBLEM. THE DEALER SAID THIS IS JUST AND ISSUE WITH JEEPS AND THEY ALWAYS KEEP A LARGE AMOUNT OF REGULATORS ON HAND. I THINK THIS IS JUST A WAY FOR JEEP TO MAKE MONEY ON PARTS AND THIS SHOULD NOT BE ALLOWED TO CONTINUE SINCE THE PARTS ARE JUST A PIECE OF PLASTIC AND COST OVER 300.00 PER WINDOW AND WE HAVE TO HAVE OUR WINDOWS FIXED. I WOULD LIKE TO BE CONTACTED TO SEE IF I CAN PURSUE A CLAIM TO BE RE-IMBURSED FROM JEEP. *TR
Visibility, Mar 18, 2011
2004 JEEP GRAND CHEROKEE WINDOW REGULATORS HAVE HAD TO REPLACE ALL AT LEAST ONCE FRONT DRIVER'S SIDE (3) TIMES FRONT PASSENGER SIDE (2) TIMES ONLY 77,000 MILES ON VEHICLE. *TR
Visibility, Feb 16, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW OPENED AND FELL INTO THE DOOR PANEL WITHOUT ENGAGEMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE SHE WAS ADVISED THAT THE WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE EXACT SAME FAILURE RECURRED ON THE FRONT PASSENGER WINDOW WITHIN MONTHS. THE PASSENGER WINDOW WAS REPLACED BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 67,590.
Visibility, Jan 24, 2011
FAILURE OF HEATING SYSTEM COMPONENTS - BLEND DOORS. REGARDLESS OF TEMPERATURE SELECTED AND FAN OUTPUT, DESIGN FLAW IN BLEND DOORS OF HEATING SYSTEM CAN RESULT IN NO HEAT INCLUDING NO WAY TO DEFROST / DEFOG THE FRONT WINDSHIELD, IMPEDING DRIVER'S ABILITY TO SEE IN COLD WEATHER. FAULTY PLASTIC PARTS BREAK. APPARENTLY THIS IS A WIDESPREAD PROBLEM WITH MANY JEEP MODELS / YEARS BUT NO RECALL EVER ISSUED. COST IN EXCESS OF $1,500 TO REPAIR ESTIMATED. *TR
Visibility, Jan 24, 2011
WE HAVE A 2004 JEEP GRAND CHEROKEE THAT HAS HAD AN ONGOING FAILURE IN THE AIR CONDITIONING SYSTEM. OVER 10 TIMES THE VEHICLE HAS BEEN INTO 2 DIFFERENT DEALERSHIP REPAIR FACILITIES TO CORRECT THE PROBLEM AND THERE HAS BEEN NUMEROUS PARTS REPLACED (BLENDING DOORS, VALVES ETC) AND THE FAILURE IS STILL THERE. THE A/C SYSTEM DOES NOT PRODUCE AIR AT THE TEMP THAT IS SELECTED, AND MOST OF THE TIME WILL BLOW HOT ON ONE SIDE AND COLD ON THE OTHER OR THE OTHER WAY AROUND. THE LAST TIME IT WAS IN THE DEALERSHIP THE MANAGER SAID THEY COULD FIND NOTHING WRONG, AND WHEN MY WIFE DROVE THE VEHICLE WITH THE MANAGER, THERE WAS BURNING HOT AIR COMING OUT OF THE VENT, THE MANAGER SAID THAT WAS NORMAL. NOTHING THEY HAVE DONE HAS FIXED THE PROBLEMS AND WE ARE READY TO SUE THEM TO RECOUP OUR MONEY. *TR
Electrical system, Visibility, Oct 18, 2010
2004 JEEP GRAND CHEROKEE LIMITED - PASSENGER SIDE FRONT POWER WINDOW STOPPED WORKING. ALSO BLOWER ON HEATING/AC UNIT WORKS INTERMITTENTLY. *TR
Visibility, Structure, Sep 30, 2010
WHILE DRIVING WINDSHIELD BEGAN LEAKING AT THE TOP. TOOK THE VEHICLE TO GLASS REPAIR COMPANY. ENTIRE WINDSHIELD WAS LOOSE AND COULD HAVE FALLEN OFF AT ANY TIME. REMOVED THE WINDSHIELD, CLEANED THE AFFECTED AREA AND REPLACED THE WINDSHIELD. *TR
Visibility, Aug 31, 2010
THE WINDOW REGULATOR KEEPS FAILING IN THE REAR PASSENGER WINDOW. IT CAN BE ROLLED DOWN BUT WON'T GO BACK UP. THE MOST RECENT TIME, A 6 YEAR OLD WAS IN THE REAR PASSENGER SEAT AND PUSHED THE WINDOW BUTTON WE HEARD A LOUD POP AND THE WINDOW DROPPED IN THE DOOR. IT WILL NOT COME BACK UP. TO REPLACE THIS PART IS $400+ AND THE MECHANIC SAID THAT HE SEES THIS PROBLEM ALL THE TIME IN '00-'05 JEEP GRAND CHEROKEES. *TR
Visibility, Aug 29, 2010
THE HVAC SYSTEM OF THE 2004 JEEP GRAND CHEROKEE (DUAL CLIMATE ZONE) FAILS AFTER A SHORT PERIOD OF TIME PROMPTING EXPENSIVE REPAIRS. THE HVAC SYSTEM WILL BLOW AMBIENT OUTSIDE AIR ON ONE HALF OF THE CAR. IF IT'S HOT OUTSIDE, HOT AIR, NOT AC, WILL BLOW ON THE PASSENGER SIDE. COLD AIR IN THE WINTER. *TR
Visibility, Aug 28, 2010
1. THERE WAS A CREAKING SOUND COMING FROM UNDER THE DASHBOARD FROM THE AC OF MY 04 GRAND CHEROKEE LIMITED AFTER TURNING THE ENGINE OFF. 2. IT STARTED OCCURRING RIGHT AROUND THE 50K MILES. 3. I WAS GIVEN AN ESTIMATE, THE MOST EXPENSIVE BEING $1500 TO REPLACE THE BLEND DOORS WHICH INCLUDED REMOVING THE DASHBOARD TO REPAIR THEM. *TR
Visibility, Jul 8, 2010
VISIBILITY IS IMPAIRED ON MY 2004 JEEP CHEROKEE LIMITED. *TR
Visibility, May 17, 2010
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Visibility, May 4, 2010
2004 JEEP CHEROKEE BLEND DOORS. I HAVE TO USE A TOWEL WHILE DRIVING TO WIPE THE INTERIOR WINDSHIELD SINCE MY DEFROSTER HAS GONE BAD. WHY DOES CHRYSLER NOT COVER THIS AS I CONSIDER THAT TO BE A MAJOR SAFETY ISSUE. *TR
Visibility, Seats, Equipment, Apr 12, 2010
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH COMING FROM A COMPLETE STOP THE POWER WINDOWS AND POWER DOOR LOCKS FAILED TO OPERATE WHEN ENGAGED. THE ADDITIONALLY, A NOISE SOUNDED FROM THE INSTRUMENT PANEL WHENEVER ENGAGING THE POWER WINDOW SWITCH. THE VEHICLE HAD A RECALL REPAIR PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). HOWEVER, THE FAILURE CONTINUED TO OCCUR AFTER THE RECALL REPAIR. THE POWER WINDOWS AND POWER DOOR LOCKS FAILURES HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 95,000.
Visibility, Feb 12, 2010
WHILE DRIVING WITH DEFROSTERS ON, THE HEAT SUDDENLY TURNS TO COLD AND DOES NOT DEFROST THE WINDSHIELD. WAS TOLD BY DEALER THAT BLEND DOORS WERE DEFECTIVE AND THE DASHBOARD HAD TO BE REMOVED. THIS STARTED HAPPENING ABOUT 6 MONTHS AFTER I BOUGHT THE CAR. THIS IS A DEFINITE SAFETY HAZARD SINCE YOU CAN'T DE-ICE THE WINDSHIELD WHILE DRIVING. I FEEL THE MANUFACTURER SHOULD MAKE THE NEEDED REPAIRS AT NO COST TO THE CUSTOMER SINCE THIS IS VERY HAZARDOUS. *TR
Visibility, Jan 30, 2010
2004 JEEP GRAND CHEROKEE LTD OVERLAND WINDOW ON FRONT PASSENGER SIDE, SUDDENLY FELL DOWN INTO DOOR. (THEY ARE ELECTRIC WINDOWS.) AWAY FROM HOME AND FEMALE, INCLEMENT WEATHER, AND UNABLE TO LOCK CAR TO SECURE WHILE DOING BUSINESS IN AN AREA THAT WAS NOT VERY SAFE. SITS ON PLASTIC TRACK AND NAPA SAID IT IS A KNOWN OCCURRENCE, REPLACED WITH METAL TRACK. TWO MONTHS LATER THE SAME THING HAPPENED TO THE DRIVERS WINDOW, PARKED FOR EVENT CAME OUT THAT WINDOW IS HALF WAY DOWN. HAD GUEST TRAVELING WITH ME 30 HAD TO DRIVE 30 MILES AT NIGHT ON FREEWAY, INCLEMENT WEATHER WITH WINDOW DOWN. JUST WAITING FOR THE BACK WINDOWS TO FALL INTO DOOR, WILL REPLACE WHEN I CAN AFFORD TO. THIS IS DEFINATELY A MANUFACTURES DEFECT.*TR
Visibility, Equipment, Jan 19, 2010
DEFECT WITH MOTOR AND REGULATORS IN WINDOWS. *TR
Visibility, Jan 11, 2010
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER DOORS IN HER VEHICLE BROKE WHICH LEFT HER WITH NO HEAT AND NO DEFROSTER. THERE WERE NO WARNING LIGHTS PRIOR OR AFTER THE FAILURE OCCURRED. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER OR SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS REPAIRED ON 12/17/2009 BY A LOCAL REPAIR SHOP. THE CURRENT MILEAGE WAS APPROXIMATELY 87,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Visibility, Jan 7, 2010
BLEND DOORS BROKEN ON PASSENGER SIDE SO NO HEAT COMES FROM DASH. NO USE OF DEFROSTER ON PASSENGER SIDE.. THIS CANT BE GOOD FOR THE WINDSHIELD WITH HOT AND COLD AIR BLOWING ON IT. REPAIR COSTS ARE RIDICULOUS FOR A FACTORY PROBLEM THAT MANY PEOPLE SEEM TO HAVE. *TR
Visibility, Dec 24, 2009
THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. COLD AIR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON HIGH. DEALER SAYS THIS IS THE BLEND DOOR PROBLEM. I ALREADY HAD THIS UNIT REPLACED AT 70K MILES AND NOW IT IS FAILING AGAIN. DEALER STATES IT IS DUE TO THE DESIGN OF USING PLASTIC PARTS THAT BREAK. *TR
Visibility, Dec 17, 2009
THE BLEND DOORS IN MY CHRYSLER 2004 JEEP GRAND CHEROKEE HAVE DETERIORATED AND FALLEN INTO THE PLENUM BOX WHERE THEY ARE HOUSED. I HAVE LEARNED FROM THE DEALERSHIP THIS IS A KNOWN DEFECT BY THE CHRYSLER ENGINEERS. MY WINDOWS FROST UP DO TO NOT HAVING ANY HEAT CREATING A DANGEROUS SITUATION DUE TO THE FACT I CANNOT SEE OUT MY WINDOWS . THE DEALERSHIP AND REPAIR SHOPS WANT OVER A THOUSAND DOLLARS TO FIX THE PROBLEM. *TR
Visibility, Dec 13, 2009
AT 39,000 MILES BLEND DOORS ON AIR AND HEATING NOT WORKING PROPERLY. ONE SIDE BLOWS COLD AND OTHER BLOW HOT. THREE REPAIRS DONE BY DEALER AND STILL HAVE THE PROBLEM. *TR
Electrical system, Visibility, Nov 18, 2009
DURING WINTER MONTHS, HEAT SHUTS OFF AND TURNS COLD. THIS HAPPENED DURING A SNOWSTORM AND I COULD NOT DEFROST THE WINDSHIELD. I CONSIDER THIS A SERIOUS SAFETY ISSUE. I HAD TO STOP ENGINE, WAIT 5 MINUTES AND START ENGINE AGAIN. THIS HAS HAPPENED EVERY TIME THE CAR IS DRIVEN. IN THE SUMMER MONTHS, THE REVERSE HAPPENS. SUDDENLY, THE AIR CONDITIONER SUDDENLY THROWS OUT HOT AIR. *TR
Visibility, Oct 4, 2009
1. MY AIR CONDITIONER STARTED ACTING UP AND NOT BLOWING THE CORRECT HEAR/AIR. 2. THE BLEND DOORS ARE BROKEN ON MY GRAND CHEROKEE 3. NOTHING YET, ITS A $1200 FIX. *TR