2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Engine, Aug 18, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Electrical system, Air bags, Engine, Aug 14, 2014, crash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER LOST CONTROL AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE NECK AND PELVIC AREA. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Steering, Electrical system, Engine, Aug 13, 2014
WHILE DEPARTING PHILADELPHIA AIRPORT , ENTERING RAMP TO ACCESS INTERSTATE 95, THE VEHICLE LOST ALL POWER, ENGINE, POWER STEERING AND BRAKES WOULD NOT WORK. HEAD LIGHTS WERE STILL FUNCTIONING. WE PHYSICALLY PUSHED THE VEHICLE OFF THE HIGHWAY, SO OTHER DRIVERS AND MUNICIPAL BUS DRIVERS WOULD STOP SCREAMING AT US. THE VEHICLE WOULD NOT START. AFTER CALLING THE POLICE AND A TOW TRUCK, ABOUT 30 MINUTES LATER , THE VEHICLE STARTED. WE HAD THE VEHICLE TOWED TO OUR HOME 100 MILES AWAY IN NEW JERSEY. THE VEHICLE WOULD START AND REMAIN RUNNING FOR ABOUT 15 MINUTES, THEN WOULD SHUT DOWN AGAIN, SAME ISSUES. SEVERAL SENSOR CODES CAME UP ON A READOUT BUT NOTHING HAS BEEN DONE TO THE VEHICLE. AT THIS POINT IT IS FUNCTIONING, BUT WE ARE AFRAID TO DRIVE THE VEHICLE. ANY HELP OR RECALL INFO ON THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Structure, Aug 13, 2014
PLASTIC INTERIOR DOOR HANDLES ARE ALL CRUMBLING AND DOORS CANNOT BE OPENED FROM INSIDE CREATING A SAFETY HAZARD FOR PASSENGERS. ALL FOUR HANDLES ARE AFFECTED. WINDOW MUST BE OPENED AND CAR DOOR MUST BE OPENED FROM THE OUTSIDE WHILE LEANING OUT THE WINDOW. *TR
Air bags, Structure, Aug 13, 2014, crash
I WAS SITTING AT A RED LIGHT AND A FLORIDA STATE TROOPER WAS BEHIND ME, ALSO STOPPED. WHEN THE LIGHT TURNED GREEN, THE CARS IN FRONT OF ME STARTED TO MOVE FORWARD SO I TOOK MY FOOT OFF OF THE BRAKE TO EASE FORWARD, AWAITING TO HIT THE GAS WHEN THE TROOPER HIT HIS GAS, SLAMMING INTO THE BACK OF MY JEEP SO HARD THAT IT LIFTED THE BACK OF MY JEEP UP AND FORCED THE FRONT END TO HIT THE VEHICLE IN FRONT OF ME AT THE BOTTOM OF HIS REAR BUMPER - PUSHING ME FORWARD INTO THE CAR IN FRONT OF ME APPROXIMATELY 7 FEET. MY JEEP STALLED DURING THE HIT BUT THE AIR BAGS DID NOT DEPLOY. *TR
Structure, Latches/locks/linkages, Aug 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/23/15*LJ UPDATED 08/28/2017*CT
Steering, Service brakes, Engine, Aug 12, 2014
DRIVING 16 MILES PER HOUR ENTERING IN TO A LEFT TURN WHEN ENGINE SHUT DOWN, LOST CONTROL OF VEHICLE, NO POWER STEERING AND NO BRAKES. *TR
Power train, Aug 11, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE LOW RANGE FAILED TO ENGAGE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA RECALL NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Power train, Aug 7, 2014
WHEN I'M DRIVING ABOUT 55-60 MPH, MY LAREDO STARTS TO SHAKE VERY BAD TO WHERE I HAVE TO COME TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. THIS PROBLEM IS STARTING TO BECOME WORSE AS TIME GOES ON. NOW WHEN I REACH 40-45 MPH IT HAPPENS. I WAS TOLD THIS MAYBE THE TORQUE CONVERTER. I DO NOT FEEL SAFE TO DRIVE IT. I SEEN WHERE THERE WAS A RECALL BUT NOT SURE IF MY JEEP WAS ONE THAT NEEDED THE WORK. ANY INFO AND HAVE THERE BEEN SIMILAR EVENTS? *TR
Electrical system, Engine, Aug 4, 2014
I WAS PULLING OUT OF MY DRIVEWAY ONTO THE ROAD. I CAME TO A COMPLETE STOP, THEN WHEN I WENT TO ACCELERATE THE ENGINE DIED. I WAS IN DRIVE AND EVERYTHING JUST SHUT DOWN. I THEN HAD TO PUT THE VEHICLE BACK INTO PARK AND TURN IT ON AGAIN. THIS IS THE SECOND TIME IT HAS DIED WHEN I HAVE BEEN PULLING OUT OF MY DRIVEWAY FROM A STOP. *TR
Power train, Engine, Aug 1, 2014
ENGINE STALLS WHEN COMING TO A STOP. THIS STALLING AT A STOP ONLY HAPPENS A FEW MINUTES INTO DRIVING AND DISAPPEARS AFTER ABOUT 1/2 HR OF DRIVING. THE STALL CAN BE PREVENTED BY PUSHING THE (AUTOMATIC) TRANSMISSION INTO NEUTRAL. (I.E. THIS LOOKS TO BE A TRANSMISSION CONTROL PROBLEM, NOT AN ENGINE IDLE PROBLEM). JEEP DEALER HAD CAR FOR TWO DAYS AND WAS ABLE TO REPRODUCE STALL BUT COULD NOT FIND CAUSE AND FIX THE PROBLEM. THERE IS NO CHECK-ENGINE LIGHT ON. *TR
Power train, Electrical system, Aug 1, 2014
BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABLE TO RESET THE MODULE BY RESETTING A FUSE BUT, THIS ONLY LASTED A FEW MONTHS. IN JUNE THE 4LOW STOPPED WORKING AGAIN. BECAUSE WE HEARD THERE WAS A NEW SERVICE BULLETIN OUT WE TOOK IT BACK AGAIN FOR ANOTHER FLASH. THIS TIME THEY WERE ALSO WANTING TO REPLACE THE ACUTATOR MOTOR, WHICH WAS NOT AVAILABLE. OTHER PEOPLE WHO HAVE HAD THIS PART REPLACED HAVE BEEN UNSUCESSFUL. ON TOP OF THIS MY DEALER WAS TELLING ME I HAD TO PAY FOR THIS PART AND THEY ARE CLAIMING IT IS NOT TIED TO THE N23 RECALL. WE HAVE NOT PAID TO HAVE THIS PART REPLACED BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CHRYSLERS DOING. IT IS CLEAR THAT THE SOFTWARE UPDATES HAVE CAUSED THESE ISSUES TO ARISE AND CHRYLSER IS NOT OWNING UP TO IT. I FEEL NHTSA NEEDS TO INFORCE THAT WHEN A RECALL IS MADE IT TRUELY NEEDS TO BE DONE AND THE FIX REALLY WORKS. IF ISSUES ARISE WITH A RECALL NHTSA NEEDS TO MAKE SURE THE COMPANY MAKES IT RIGHT.THE CHRYSLER CUSTOMER CARE CENTER IS A JOKE. NO ONE CAN ANSWER YOUR QUESTIONS, CONCERNS AND CALLS ARE NOT RETURN. MAKING US GO BACK AND FORTH FOR UPDATES THAT CONTINUE TO NOT FIX THE REAL PROBLEM AND MAKING US REPLACE PARTS THAT DON'T FIX THE PROBLEM IS NOT THE RIGHT SOLUTION. IT FORCES CONSUMERS TO NOT HAVE RECALLS PERFORMED. NHTSA NEEDS MAKE CHRYLSER ANSWER AND FIX THIS CORRECTLY. A VEHICLE THAT CANNOT GO INTO 4LOW OR NEUTRAL IS JUST AS UNSAFE! *TR
Latches/locks/linkages, Aug 1, 2014
THE POWER LOCKS ARE SHAPED IN A WAY THAT IF YOU HAVE YOUR ARM RESTING ON IT, IT WILL PULL YOUR ARM SKIN IN AND LEAVE A WELT AND A BRUISE. I WAS RESTING MY ARM AND IT AUTOMATICALLY LOCKED, PINCHING MY ARM SO HARD THAT I HAD A WELT AND BRUISE....THIS ALSO HAS HAPPENED TO MY HUSBAND. *TR
Steering, Air bags, Engine, Jul 30, 2014
I SAW THE NEWS THIS MORNING THAT CHRYSLER JEEP HAS ADMITTED TO A DEFECT WHERE THE JEEP CHEROKEES (2005) TURNS OFF UNEXPECTEDLY AND THERE ARE ISSUES WITH THE AIRBAG. MY JEEP HAS TURNED OFF/STALLED SOON AFTER I HAVE STARTED DRIVING IT ON A NUMBER OF OCCASIONS. IT SORT OF STALLS WITH NO POWER GOING TO THE ENGINE AND THEN A FEW SECONDS LATER KICKS IN AND MOVES. THIS USUALLY HAPPENS RIGHT AFTER I PULL OUT OF A PARKING SPACE OR PULL AWAY FROM THE CURB TO START DRIVING IN A LANE OF TRAFFIC. I HAVE BROUGHT THE CAR IN AND DISCUSSED THE PROBLEM A COUPLE TIMES AND BEEN TOLD THERE IS NO PROBLEM. AS A SEPARATE OR RELATED ISSUE, DURING ONE OF MY FIRST SERVICES AT A JEEP DEALERSHIP WHEN I LEFT THE DEALERSHIP WARNING LIGHTS TURNED ON -- I WENT BACK TO HAVE THE ISSUE ADDRESSED AND WAS FINALLY TOLD ON THE FOURTH VISIT THAT THERE WAS A FAULTY SOFTWARE UPGRADE AND NOT TO WORRY UNLESS A LIGHT WENT ON AND STAYED ON (I DIDN'T HAVE TIME TO PURSUE THE ISSUE AND I GOT NO WHERE WITH THE DEALERSHIP). MORE RECENTLY IT HAS BEEN THE AIRBAG LIGHT THAT GOES ON AND OFF (IF IS NOW OFF). FINALLY, I WENT TO THE CHRYSLER WEBSITE THIS MORNING AND ENTERED MY VIN AND WAS TOLD THERE WAS NO RECALL OR NOTICES. I HOPE THAT THE NHTSA REQUIRES CHRYSLER TO ADDRESS THIS ISSUE AND/OR IT IS ADDRESSED THROUGH A CLASS ACTION. *TR
Power train, Electrical system, Jul 30, 2014, fire
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE HE RECEIVED IN THE MAIL. THE DEALER REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE. FOUR WEEKS LATER, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED HE DIDN'T HAVE ANY PROBLEMS WITH THE VEHICLE, PRIOR TO THE RECALL REPAIR. THE CONSUMER STATED AFTER A SHORT TIME OF DRIVING ON THE EXPRESSWAY, IT FELT AS THOUGH THE VEHICLE WAS NOT SHIFTING INTO THE NEXT HIGHER GEAR AND WOULD NOT SHIFT INTO THE HIGHER GEAR WHEN HE PRESSED THE ACCELERATOR. WHILE DRIVING IN THE RIGHT LANE, THE VEHICLE WENT INTO NEUTRAL ON ITS OWN AND THE VEHICLE BEGAN TO COAST. WHEN HE LOOKED IN THE REAR VIEW MIRROR, HE NOTICED GRAY SMOKE COMING FROM THE REAR OF THE VEHICLE AND THEN THE GRAY EXHAUST SMOKE, TURNED BLACK. WITHIN LESS THAN A MINUTE, THE CONSUMER WAS ON THE SHOULDER AND TWO-INCH RED FLAMES BEGAN EMITTING FROM UNDER THE HOOD. THEN THE FLAMES WERE FIVE TO SIX FEET HIGH ABOVE THE CAR HOOD. THE LOCAL FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. *JB
Electrical system, Jul 29, 2014
THE IGNITION SWITCH ON THIS CAR IS IN FAILURE MODE . ALL DASHBOARD LIGHTS , SPEEDOMETER FLASH OR OR DOWN TO ZERO SPEED . THIS ONLY HAPPENS MOMENTARILY AS THE LIGHTS AND SPEEDOMETER COME RIGHT BACK ON . IT SEEMS THAT IT HAPPENS MORE WHEN THE TEMPERATURE IS BETWEEN 30 TO 40 DEGREES FARENHEIT. I HAD THIS CAR IN FOR SERVICE FOR THIS PROBLEM TO BEDFORD CHRYSLER(814-623-1141 IN BEDFORD , PENNSYLVANIA MULTIPLE TIMES . THE PROBLEM WOULD NOT RECREATE ITSELF . ONCE WHEN DRIVING AT HIGHWAY SPEEDS , IT FLASHED MULTIPLE TIMES . I REACHED FOR THE IGNITION KEY AND MOVED IT SLIGHTLY , THE PROBLEM IMMEDIATELY STOPPED . I HAVE BEEN FOLLOWING THE IGNITION SWITCH RECALL BUT NOT SURE IF THIS IS AN AFFECTED MODEL. ONCE I NOTICED THIS PROBLEM , I HAD MY WIFE TRY THE SAME THING WITH THE KEYS , AND THE PROBLEM WOULD GO AWAY FOR HER . I DO NOT HAVE EXACT DATES OF OCCURENCES , BUT I DO KNOW IT HAS HAPPENED MULTIPLE TIMES . THE CAR NEVER SHUT ITSELF DOWN WITH THIS PROBLEM . *JS
Structure, Jul 26, 2014
WE PURCHASED A SECOND HAND JEEP 2005 GRAND CHEROKEE LAST MAY 2013. IT WAS A ONE OWNER ONE DRIVER VEHICLE. BY THE LOOKS OF THE INTERIOR THERE WERE NO OTHER PASSENGERS EVER IN THE CAR. VERY CLEAN AND UNUSED. BY DECEMBER 2013 WE NOTICED CRACKING AND BREAKING AROUND THE PASSENGER AND REAR DOOR HANDLES. WE UTILIZE THE REAR DOORS FOR OUR GRANDCHILDREN. BY FEBRUARY 2014 THE REAR DOOR BEHIND THE DRIVER HAD BROKEN AND HAS APPARENTLY UNATTACHED THE MECHANISM THAT OPENS THE DOOR, WHICH NOW IS UNABLE TO EXIT THE VEHICLE THROUGH THAT DOOR. WHEN THIS INCIDENT OCCURRED I WENT ONLINE AND SAW THAT IT WAS A COMMON DEFECT WITH THIS MAKE AND MODEL. I CONTACTED JEEP AND JEEP DEALER. NO ONE RESPONDED BACK FROM COMPLAINT FROM JEEP. THE DEALER TOLD US IT WOULD COST $550 PER DOOR TO REPAIR. WHEN I CONTACTED JEEP I ASKED HOW MANY CASUALTIES DOES IT TAKE FOR A RECALL. MY GRANDDAUGHTERS SIT BACK THERE AND COULD NEVER EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THE HANDLES ARE MADE OF PLASTIC AS IS THE PIECE IT IS CONNECTED TOO. THEY ACTUALLY SELL REPLACEMENT REPAIR KITS FOR THIS ON LINE AND DEALERSHIP WHERE WE PURCHASED SAID IT WOULD REPLACE THEM FOR A LARGE FEE IF I PURCHASED THE REPAIR KIT. SINCE THIS IS A KNOWN DEFECT AND SAFETY ISSUE I DON'T FEEL WE SHOULD HAVE TO PAY TO REPAIR SOMETHING THAT SHOULD HAVE BEEN A MANUFACTURING RECALL. IF THE VEHICLE WOULD CATCH ON FIRE THERE WOULD BE FATALITIES.. THE STRONGEST HANDLE IS THE DRIVERS DOOR?? WHICH MEANS IT WOULD TAKE A LOT LONGER FOR THIS ONE TO BREAK, DO YOU THINK THEY KNEW THIS WHEN MANUFACTURING?? *TR
Structure, Jul 23, 2014
THE JEEP GRAND CHEROKEE 2005 AND UP HAS INSIDE DOOR PANELS MADE OF PLASTIC ,AND THE DOOR HANDLES WHICH ALLOW OPENING THE VEHICLE DOORS FOR THE INSIDE ARE ATTACHED TO THIS WEAK PLASTIC PANEL. OVER TIME THE DOOR HANDLE PLASTIC ATTACHMENT POINTS BEGAN TO CRACK AND BREAK AWAY , EVENTUALLY CAUSING THE OPENING HANDLE TO FALL OFF,AND THE DOOR IS THEN NOT ABLE TO BE OPENED FROM INSIDE. IN THE EVENT OF A CRASH OR FIRE IN THE VEHICLE WHILE THIS CONDITION EXISTS , THE OCCUPANTS AT THOSE DOORS WOULD BE UNABLE TO ESCAPE THE VEHICLE THRU THE DOORS WITH THIS PROBLEM. CHRYSLER SERVICE STATES THAT THERE ARE NOT ENOUGH COMPLAINTS REGARDING THIS FOR THEM TO ASSIST ME IN ANY WAY, TO REPAIR THIS ALL THE INSIDE DOOR PANELS MUST BE REPLACED. CHRYSLER CUSTOMER SERVICE # 1-800-992-1997. *TR
Fuel system, Gasoline, Structure, Vehicle speed control, Jul 23, 2014, crash
WHEN BACKING INTO PARKING SPACE THE CAR TOOK OFF LIKE A ROCKET SHIP/FULL THROTTLE (5.7 HEMI) LIKE IT HAD A MIND OF IT'S OWN. THE RESULT WAS PROPERTY DAMAGE (UNKNOWN AMOUNT) AND CAR DAMAGE OVER $7600.00 NOT INCLUDING CAR RENTAL FOR 2 WEEKS. CHRYSLER SENT INSPECTOR TO BODY SHOP AND THEIR DETERMINATION WAS THEY FOUND NOTHING WRONG AND SAID THE CASE IS CLOSED. A JEEP/CHRYSLER DEALERSHIP REPLACED THE THROTTLE BODY JANUARY 31, 2014 UNDER WARRANTY. WE KNOW THIS WAS NOT DRIVER ERROR. IT WAS THE SCARIEST 15 SECONDS OF OUR LIVES AND COULD HAVE EASILY KILLED SOMEONE. NOW WE WONDER WHEN WILL IT HAPPEN AGAIN? WE WOULD LIKE TO KNOW, HAS THERE EVER BEEN AN ENGINE GOING TO FULL THROTTLE ACCIDENT INVOLVING A 2005 JEEP/CHRYSLER PRODUCT? *TR
Fuel system, Gasoline, Jul 23, 2014
STRONG GAS SMELL. ON START UP AND CONTINUES WHILE IN MOTION. WHILE HAVING OIL CHANGES AND OTHER MAINTENANCE OVER THE YEARS, HAVE COMPLAINED AND HAD TECHNICIANS TO CHECK WHAT COULD BE CAUSING THE PROBLEM. NOTHING HAS EVER BEEN FOUND BY TECHS. THE PROBLEM STILL EXISTS AFTER YEARS OF HAVING IT LOOKED AT. I NOW HAVE 75000. MILES ON IT. THIS IS A CONCERN AND IT IS NOW OUT OF WARRANTY. *TR
Electrical system, Jul 23, 2014
MY KNEE HIT THE IGNITION SWITCH WHILE I WAS DRIVING, WHICH TURNED THE VEHICLE "OFF" AT 65MPH ON THE HIGHWAY. THE BRAKES AND THE STEERING LOST POWER. THIS IS HAPPENED ABOUT 10 TIMES OVERALL. THANKFULLY, I HAVE ALWAYS BEEN ABLE TO TURN THE CAR BACK ON BEFORE ANY ACCIDENTS HAPPENED. *TR
Power train, Electrical system, Jul 14, 2014
ON MAY 22, 2014 I TOOK MY 2005 JEEP GRAND CHEROKEE LIMITED 4 X 4 WITH 5.7L HEMI ENGINE FOR RECALL #N23 REPROGRAM FINAL DRIVE CONTROL MODULE. THE MILEAGE AT THAT TIME WAS 93758. AFTER THAT "FIX" EVERYTHING SEEMED TO RUN OKAY THEN ON JULY 2, 2014 DUE TO A GRINDING SOUND IN THE REAR, MY SONS FATHER IN LAW CHECKED THE CODES AND FOUND THE EMERGENCY BRAKE TONE RING SHOW. ALSO ON THE DASHBOARD A "SERVICE 4 WHEEL DRIVE SYSTEM" MESSAGE APPEARED. HE REPLACED THE RIGHT REAR HUB ASSEMBLY AND BOTH EMERGENCY BRAKE SHOES, BUT WHEN HE WENT TO TEST DRIVE THE VEHICLE, HE SAID IT WOULDN'T SHIFT CORRECTLY. I BELIEVE HE SAID IT WOULDN'T SHIFT OUT OF 4 WHEEL LOW. VEHICLE DID ALSO STALL ALSO HE SAID. HE CHECKED INTERNET AND FOUND LOADS OF REPORTS OF THIS MODEL AND YEAR JEEP VEHICLE HAVING PROBLEMS ONLY AFTER HAVING THE N23, NHTSA ID# 13V175000. RECALL "FIX" PERFORMED. MINE WAS DONE AT TRI-CITIES CHRYSLER, DODGE, JEEP, RAM AT KINGSPORT, TN. IT APPEARS TO BE A COMPUTER RELATED PROBLEM, AS THAT'S WHAT WAS REPROGRAMMED FOR THE RECALL. I AM DISABLED AND NEED THE JEEP TO HAUL MY HANDICAPPED SCOOTER AND ME WITH MY WIFE DRIVING. IT'S ESSENTIAL THAT IT'S NOT OUT OF SERVICE. I CALLED THE AFOREMENTIONED DEALER SERVICE DEPARTMENT TODAY AND SPOKE TO "GREG" WHO SAID HE COULD CHECK IT OUT. I HAD MY SONS FATHER IN LAW CALL HIM TO FULLY EXPLAIN WHAT WAS DYSFUNCTIONAL AS HE WAS THE ONE THAT EXPERIENCED THE PROBLEM AND THUS FULLY TELL [XXX] ABOUT IT. I WAS TOLD THAT [XXX] SAID WE COULD TOW IT IN AT OUR EXPENSE (NOT DRIVE IT) AND HE'D CHECK IT, BUT UNTIL A RECALL NOTICE IS RECEIVED , ANYTHING DONE WOULD BE CHARGED TO ME. PLEASE EXPEDITE THESE THOUSANDS OF COMPLAINTS ASAP. I NEED MY VEHICLE. I DON;T HAVE BUS OR TAXI SERVICE, AND WITH MY DISABILITIES (FUSED LEFT HIP, MAINLY) I CAN'T RIDE IN MOST VEHICLES BECAUSE OF LEG ROOM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Tires, Jul 12, 2014
IN FEBRUARY 2013, I BOUGHT 4 COPPER TIRES, COOPER DISCOVER ATR OWL 235/65/R17, DOT UT81 C8E 0411 FOR MY 2005 JEEP GRAND CHEROKEE LAREDO. FACTORY DIRECT TIRE, 22617 76TH AVE W, EDMONDS, WA 98026, SOLD THE TIRES. AROUND MIDDLE OF JUNE 2014, SOMEONE BROUGHT TO MY ATTENTION THAT ALL FOUR TIRES ON MY JEEPS HAVE CRACKS ON SIDEWALLS. THE TIRES ONLY HAD 8,000 MILES ON THEM; THOSE ARE 50,000 MILES TIRES. IT SEEMS THAT MANY CONSUMERS CANNOT SEE THOSE CRACKS AND THE DEALERS AND THE MANUFACTURE GET AWAY WITH THAT; IF CONSUMERS NOTICED THOSE CRACKS, AT THAT POINT, COOPER JUST OFFER THEM A PRORATED AMOUNT BASED ON TREAD WEAR. THE MORE TIRE GETS WORN, THE LESS MONEY COOPER HAD TO PAY. I BELIEVE IT IS A VERY DANGEROUS GAME AS PEOPLE LIVES IS AT THE STAKE HERE. PEOPLE DRIVE KIDS IN THOSE CARS WITHOUT OBVIOUS BUBBLE OR SEPARATION BECAUSE IT IS HARD TO SEE THOSE CRACKS ON THE SIDE OF THE TIRE. THE WAY THAT THIS TIRE IS BUILT COMPARE TO OTHER TIRES, THIS TIRE EVENTUALLY WILL HAVE THOSE CRACKS. THE BELT IN THE MIDDLE OF THE TIRE THAT INCLUDES COOPER NAME AND LOGO IS A SEPARATE RUBBER BELT BETWEEN THE TREAD AND THE RUBBER ABOVE THE REAM. ON MANY TIRES THIS SIDE IS ONE SOLID PIECE, BUT NOT ON THIS PARTICULAR TIRE. IT LOOKS IT IS MANUFACTURING/ ENGINEERING DEFECT THAT BELT IN THE MIDDLE OF THE TIRE EVENTUALLY WILL START SEPARATE ITSELF DUE, FOR EXAMPLE, TO WEATHER CONDITIONS, SUCH AS VERY HOT WEATHER. THE TIRE LIKE THAT WOULD NOT PASS QUALITY CONTROL IF IT WERE TESTED IN ACCORDANCE WITH NEW STANDARD FOR TIRE MANUFACTURERS. THUS, THEY FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 139, "NEW PNEUMATIC RADIAL TIRES FOR LIGHT VEHICLES." THERE IS ANOTHER ISSUE WITH COOPER TIRES, THEY ARE NOT CORRECTLY REFLECT MILEAGE THEY CLAIMING IN THE WARRANTY FOR THEIR TIRES. FOR EXAMPLE, MY MAZDA 6 HAD ARIZONIAN TIRES, WHICH WERE MANUFACTURING BY COOPERS, WHICH SUPPOSE TO LAST 65,000 MILES BUT WERE BETWEEN 3 AND 4/32 AFTER 40,000 MILES.
Power train, Electrical system, Jul 9, 2014
WHILE DRIVING FOR ABOUT 20MINS THE WAS A HARD SHIFT AND MY TRUCK WAS STUCK IN 3RD GEAR AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MECHANIC AND HE SAID IT COULD BE THE SHIFT SOLENOID AND IT WOULD COST 700 TO TAKE MY TRANSMISSION APART TO CHECK IT. $700 LATER IM STILL HAVING THE PROBLEM I BOUGHT THE CAR AT 82K IM NOW AT 92K I KEEP UP REGULAR SERVICE. WHAT IS WEIRD IS WHEN I TURN MY TURN MY TRUCK BACK ON ITS NO LONGER IN 3RD AND IT STAYS THAT WAY FOR SOMETIMES WEEKS BUT IT COMES BACK SURELY. *TR
Engine, Jul 9, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE RPMS DECREASED. THE VEHICLE JERKED AND THEN SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.