2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Structure, Other or unspecified, Jul 6, 2014
I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH ONLINE AND SAW THAT THOUSANDS OF GRAND CHEROKEE OWNERS HAVE HAD THE SAME EXACT PROBLEM. THERE WAS EVEN A GUY WHO STARTED MAKING AND SELLING HIS OWN REPLACEMENT KIT. THIS COULD BE A HUGE SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND DRIVER OR PASSENGERS NEEDED TO EXIT VEHICLE IMMEDIATELY AND COULD NOT IF WINDOWS DIDN'T WORK TO USE EXTERIOR HANDLE TO EXIT. WHY HASN'T THIS BEEN RECALLED? *JS
Structure, Jul 5, 2014
BOTH REAR DOOR HANDLES ON MY GRAND CHEROKEE ARE BROKEN. FIRST THE LEFT SIDE BROKE IN MARCH 2012, THEN THE RIGHT SIDE BROKE A FEW MONTHS AFTERWARDS. ALL REAR SEATED PASSENGERS INSIDE THE VEHICLE ARE UNABLE TO OPEN THE DOORS. THE FRONT SEATED PASSENGERS HAVE TO EXIT THE VEHICLE AND OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE. THE DOOR HANDLE ISSUE IS VERY COMMON WITH THIS VEHICLE MAKE AND MODEL. *TR
Electrical system, Jul 4, 2014
WHILE DRIVING THE IGNITION SWITCH POSITION TURNS TO THE ACCESSORY POSITION. THE ENGINE INITIALLY TURNS OFF AND THEN RESUMES RUNNING. THE AIR CONDITIONER TURNS OFF AND REMAINS OFF, THE HEADLIGHTS FLASH ON AND OFF AND THEN TURN OFF, AND ALL THE DASH LIGHTS FLICKER ON AND OFF SEVERAL TIMES AND THEN THEY STAY ON AS IF IN THE ACCESSORY POSITION. IF I QUICKLY AND SLIGHTLY TURN THE IGNITION KEY THE CAR RESUMES A NORMAL OPERATING MODE. I'M NOT SURE WHAT ALL ELSE IS TURNED OFF WHEN THIS HAPPENS BECAUSE I HAVE NOT EXPERIMENTED WITH OTHER ELECTRONICS SUCH AS THE WINDOWS, SEATS, ETC. WHEN THIS OCCURS. THE PROBLEM SEEMS TO BE CAUSED IF I BUMP THE KEY RING WITH MY KNEE OR I HIT A SMALL BUMP IN THE ROAD. AT FIRST THE PROBLEM WAS INTERMITTENT AND SOMEWHAT INFREQUENT BUT OVER TIME THE FREQUENCY HAS INCREASED. AS OF LATE, THIS SEEMS TO HAPPEN ABOUT EVERY TIME I DRIVE THE CAR. *TR
Structure, Jul 2, 2014
ALL 4 INTERIOR DOOR HANDLES ARE BROKEN IN THE EVENT OF AN ACCIDENT OR FIRE I FEAR I WON'T BE ABLE TO EXIT THE VEHICLE I MUST ROLL THE WINDOW DOWN AND USE THE EXTERIOR DOOR HANDLE TO OPEN THE DOORS MAJOR SAFETY PROBLEM. *TR
Electrical system, Air bags, Other or unspecified, Jul 1, 2014
EVERY TIME WHILE DRIVING THE AIR BAG LIGHT ON DASH IS ALWAYS ON. THEN UPON DRIVING, SUDDENLY THE SEAT BELT ALARM STARTS BUZZING EVEN THOUGH ALL SEAT BELTS ARE LATCHED PROPERLY. THEN THE ENGINE LIGHT WILL COME ON. SHORTLY AFTER THE DASH GOES COMPLETELY BLACK. ALL ALARMS AND LIGHTS GO OUT ALONG WITH THE HEATING/AC. THIS IS ON A ROUTINE BASIS. *TR
Structure, Jul 1, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE HOUSING ON ALL OF THE DOORS FRACTURED. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 150,000.
Engine and engine cooling, Jun 28, 2014
I HAVE HAD MY VEHICLE SHUT OFF MULTIPLE TIMES WHILE DRIVING. IN THE PAST FOUR MONTHS, IT HAS HAPPENED THREE TIMES. *TR
Electrical system, Vehicle speed control, Jun 28, 2014
WHILE DRIVING WEST ON I-8 IN ARIZONA VEHICLE WENT COMPLETELY DEAD WITHOUT WARNING, POWER STEERING WAS LOST, ETC. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE ONTO SIDE OF THE HIGHWAY AND BRING TO A STOP. TRAFFIC WAS VIRTUALLY NO-EXISTENT ON THIS STRETCH OF THE ROAD OTHERWISE A CRASH OF SOME KIND WOULD MOST LIKELY TAKE PLACE. AS WE WERE IN THE MIDDLE OF NOW WHERE I IMMEDIATELY ATTEMPTED TO START THE VEHICLE UP AGAIN WHICH IT DID WITHOUT A PROBLEM. I WAS ABLE TO DRIVE AWAY AND VEHICLE SEEMED TO DRIVE PERFECTLY NORMAL. I RECENTLY HAD THE SAME PROBLEM HAPPEN AGAIN. AND, AGAIN, I HAPPEN TO BE ON A ROAD WITH VERY LITTLE TRAFFIC SO I WAS ABLE TO PULL OVER AND AGAIN THE VEHICLE STARTED UP AGAIN WITHOUT A HITCH. I ATTRIBUTED THE PROBLEM TO THE LOCATION OF THE IGNITION SWITCH WHICH MAKES IT ALMOST IMPOSSIBLE NOT TO BUMP INTO THE KEY WITH YOUR RIGHT KNEE ANYTIME YOU'RE TRAVELING LONG DISTANCES AND WIND UP MOVING YOUR FEET AROUND JUST TO STRETCH THEM. I NOW REALIZE THAT'S A MUCH LARGER PROBLEM THAN THAT. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Jun 27, 2014
WHILE DRIVING THE LIGHTS ON THE INSTRUMENT CLUSTER, RADIO, AC AND LIGHTS SHUT OFF AS WELL AS LOSS OF POWER STEERING AND ENGINE SHUT OFF. INCLUDING THE BRAKES, ACCELERATOR, AND ALL ELECTRICAL SYSTEM. LEAVING ME WITH ABSOLUTE NO CONTROL OVER THE VEHICLE. I NOTICED THE IGNITION KEY HAD SLIPPED INTO THE FORWARD OFF POSITION WHILE THE VEHICLE WAS IN MOTION, CREATING A DEADLY HAZARD AS IT RESULTS IN LOSS OF ALL FUNCTIONALITY OF THE VEHICLE. WHEN I TRIED TO RESTART THE VEHICLE, MY VEHICLE WILL NOT START UP RIGHT AWAY HAS TO TURN THE KEY COUPLE OF TIMES TO GET MY VEHICLE STARTED. *TR
Power train, Structure, Engine, Jun 26, 2014, fire
IN ROUTE TO OPEN GYM FOR MY 3YR OLD, AFTER EXITING EXPRESSWAY IN TRAFFIC APPROX 5-7MINS, SUV SHUTS OFF. AFTER IT SHUT OFF IT WOULD NT START FOR APPROX 4 MINS, IT DID NOT FULLY CRANK YET CRANKED, IN A PUTTING PATTERN, I WAS ABLE TO PULL IT OUT OF TRAFFIC INTO AN OFFICE PARK LOCATED AT 3525 PIEDMONT RD NE ATL, GA 30308 IN FRONT OF BUILDING 7 ENTERING FROM PIEDMONT RD. ONCE PARKED, MY TEMP GAUGE WAS ON HOT PANNED HARD RIGHT, THE SUV WOULD NOT START, I ALLOWED IT TO COOL DOWN TO HALFWAY, DURING THAT TIME I MADE 4 ATTEMPTS TO START THE SUV. EACH TIME IT WOULD PUTTER, OR SOUND AS IF IT WAS OUT OF GAS. ONCE SUV COOLED TO HALF I ATTEMPTED TO START AND IT STARTED IN THE SAME PUTTER FASHION AS BEFORE, YET APPEARING TO CATCH AS IF IT WAS START NORMAL, ALL THE WHILE SMOKING OUT THE BACK A SLIGHT POP COULD BE HEARD COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE, YET AS IT APPEARED TO START I WOULD GIVE IT GAS WITH HOPES THAT IT WOULD CATCH AND THEN IT JUST SHUT OFF AND STARTED SMOKING AND THERE WAS A NOTICEABLY DIFFERENT ODOR THAT MY 3 YR OLD AND I SMELLED, FROM THERE I GOT OUT OF THE TRUCK TO SEE IF THE SMOKE WAS COMING FROM THE RADIATOR, SINCE THE TEMP GAUGE WAS JUST ON HOT, I NOTICE THERE WAS A FIRE BURNING IN THE LOWER BACK OF THE ENGINE REGION, I IMMEDIATELY LOWERED THE HOOD DUE TO NOT HAVING ANYTHING TO PROP IT OPEN WITH, I IMMEDIATELY GOT MY 3 YR OLD SON OUT OF THE VEHICLE TO SAFETY, I RETURN TO GET HIS CAR SEAT AND ANYTHING TO HOPEFULLY SALVAGE, I THEN RETURN TO THE SUV TO PUT OUT THE FIRE OUT AS BEST I COULD, I APPEARED TO OUT ON BOTH SIDES AND JUST SMOKING BADLY. CALLED A RIDE TO TAKE ME AND MY 3YR OLD HOME. THE FOLLOWING DAY I CHECKED THE SUV, THE ENGINE AREA, HOOD, FRONT WINDSHIELD HAD COMPLETELY BURNED, THERE IS NO HOOD AREA, THE HOOD IS IN THE WINDSHIELD, AND EVERYTHING ELSE FORWARD CHARD AND MELTED, TO THE YELLOW PIECES, I WAS ABLE TO TAKE PHOTOS, AND A VIDEO. *TR
Power train, Electrical system, Jun 23, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR LEVER FAILED TO SHIFT INTO NEUTRAL AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000...UPDATED 09-16-14 *BF THE CONSUMER STATED AFTER A YEAR, THE VEHICLE WAS REPAIRED. UPDATED 10/02/14
Electrical system, Jun 23, 2014
TL ' THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING THE VEHICLE, THE CONTACT'S KNEE BUMPED THE IGNITION KEY AND THE VEHICLE STALLED. THE FAILURE RECURRED FOUR TIMES WITHIN EIGHT MONTHS. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,350. JCC
Tires, Jun 20, 2014
CORRODED AND SNAPPED TPMS VALVE CAP. *TR
Tires, Wheels, Jun 20, 2014
CORRODED OR SNAPPED TPMS VALVE CAP ON ALL 4 TIRES. *TR
Electrical system, Jun 18, 2014
DASH LIGHT FLICKER ON AND OFF AND MESSAGE READS SERVICE BRAKE SYSTEM CHECK AND ADVISE. BRAKES COMPLETELY REPLACED A YEAR AGO AND ONLY DRIVE 7500 MILES PER YEAR. IT IS NOT THE BRAKES. WE HAVE RESEARCHED INTERNET AND FEEL IT IS AN IGNITION SWITCH PROBLEM AND PERVASIVE WITH OTHERS AS WELL . IF JUST ONE KEY IN IGNITION WITH NO OTHER WEIGHT OF OTHER KEYS ATTACHED, NO PROBLEM. HOWEVER, PROBLEM SURFACES WHEN ANY WEIGHT OF ADDITIONAL KEYS ATTACHED. IT ALMOST STALLS THE CAR WHEN IT HITS SOMETIMES. CONGRESS IS OPENING UP A PROBE WITH CHRYSLER NOW AND IT SHOULD BE EXPEDITED. CAR AT DEALERSHIP TWICE IN PAST MONTH FOR THIS PROBLEM AND STILL NOT FIXED. WE HAVE HAD PRIOR PROBLEMS IN PREVIOUS YEARS OF OWNERSHIP AS WELL. IT IS SIMILAR TO RECENT TESTIMONY FROM GENERAL MOTORS ON THEIR DEFECTIVE IGNITION ISSUES. *TR
Power train, Jun 17, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) HOWEVER, THE RECALL REMEDY DISABLED THE TRANSFER CASE FUNCTIONALITY THUS CREATING ANOTHER PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Structure, Jun 13, 2014
RIGHT REAR INTERIOR DOOR HANDLE PLASTIC WAS BROKEN WHILE GETTING OUT OF THE VEHICLE. PLASTIC IS EXTREMLY BRITTLE. RIGHT FRONT INTERIOR DOOR HANDLE BROKE THE SAME WAY ABOUT A WEEK LATER THE DOOR HANDLE WAS NOT JERKED OR ABUSED IN ANY WAY. THEY BOTH LOOKED TO BE IN PERFECT CONDITION BEFORE THEY BROKE. *JS
Latches/locks/linkages, Jun 10, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Structure, Jun 8, 2014
FIRST, THE INTERIOR DOOR HANDLES ARE A HAZARD. ALL FOUR ARE CRACKED AND ONE BROKE OFF AS MY GRAND CHILD OPEN THE BACK SEAT DOOR TO GET OUT. THE FRONT PASSENGER DOOR INTERIOR DOOR HANDLE IS BREAKING OFF AT ANY TIME, THE OTHERS ARE CRACKED. I AM AFRAID THAT IN AN ACCIDENT SOME OF US MIGHT NOT MAKE IT OUT. THEY ARE TOO EXPENSIVE TO REPLACE. I TRIED TO TRADE IN THE JEEP BUT NO LUCK! I KNOW THERE ARE MORE JEEPS OUT THERE WITH THE SAME PROBLEM. I HOPE THERE HAVE BEEN NO ACCIDENTS WITH DEATHS, YET ! HELP !!! THE SECOND, IS THE CATALYST CONVERTER NEEDS TO BE REPLACED AGAIN AFTER A YEAR, HOW MANY TIMES HAS IT BEEN REPLACED BEFORE? I CANT GET THAT INFO. *TR
Power train, Electrical system, Jun 4, 2014
TL- THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE AND PERFORMED THE RECALL REPAIR; HOWEVER, THE REMEDY LASTED TWO WEEKS. THE SERVICE ALL WHEEL DRIVE SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT FAILURE WAS AN ELECTRICAL SURGE THAT DID NOT ALLOW THE GEAR SHIFT TO FUNCTION PROPERLY. THE DEALER REPROGRAMMED THE COMPUTER SOFTWARE FOR THE SHIFTING MECHANISM. THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES SINCE THE SOFTWARE WAS REPROGRAMMED. THE VEHICLE WAS BEING TOWED ON A MOBILE HOME; HOWEVER, THE GEAR SHIFT WOULD GET STUCK IN LOW SHIFT AND FAILED TO SHIFT INTO NEUTRAL GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55493. RK
Power train, Electrical system, Other or unspecified, May 26, 2014
AFTER HAVING SAFETY RECALL N23 DONE TO MY JEEP GRAND CHEROKEE 5.7L I HAVE SINCE BEEN LOCKED OUT OF 4-WHEEL LOW. THE N23 SAFETY RECALL FOR MY VEHICLE HAS NOT WORKED AS IT HAS CREATED ANOTHER SAFETY ISSUE BY ME NOT HAVING MY 4-LOW IN A STATE (COLORADO) THAT I USE 4-LOW IN FOR WINTER AND FOR RECREATION USE. I WAS ALMOST TRAPPED IN THE COLD MOUNTAINS DUE TO NOT KNOWING THE N23 RECALL DEACTIVATED MY 4-LOW. NOT ONLY IF THIS A SAFETY ISSUE BUT MY VEHICLES VALUE HAS DIMINISHED GREATLY AS NOW IT'S A 2WD VEHICLE. *TR
Steering, Electronic stability control (ESC), May 22, 2014
THE CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING WORK. SO I TOOK IT TO AUTO ZONE AND THEY DID A DIAGNOSTIC ON IT AND THEY CAME BACK WITH A FEW POSSIBLE OXYGEN SENSOR, EXHAUST LEAK, ENGINE MALFUNCTION INDICATOR. SO I MADE AN APPOINTMENT WITH A CHRYSLER DEALERSHIP. THE CHECK ENGINE LIGHT STAYED ON A COUPLE OF DAYS THEN WHEN I LEFT WORK THE AFTERNOON I WAS TO TAKE IT IN TO DEALERSHIP THE CHECK ENGINE LIGHT DIDN'T COME ON. WHEN I GOT TO DEALERSHIP I TOLD THEM THE LIGHT DIDN'T COME ON. THEY SAID THEY MIGHT STILL TRY TO FIGURE OUT PROBLEM DOING A DIAGNOSTIC. ANYWAY A COUPLE HOURS LATER THEY CAME BACK AND SAID IT WAS THE (TCM) WHICH IS THE TRANSFER CONTROL MODULE. IT'S IN THE COMPUTER PART AND IT CAUSES HESITATION IN THE TRANSMISSION AND COULD CAUSE OTHER PROBLEMS IF NOT FIXED. NOW MIND YOU IT'S A $900 FIX WHICH IS EXPENSIVE. MY PARTICULAR VEHICLE HAS A NAG ON IT, IT'S PART OF THE MCGEORGE MERCEDES BENZ JEEP GRAND CHEROKEE. I'M SURPRISED THERE'S BEEN NO RECALL ON THIS. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), Traction control system, May 20, 2014
AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED CODES AND REPLACED PARTS MULTIPLE TIMES, BUT THE PROBLEM REMAINS. SAFETY ISSUES ARE: 1. DRIVING IN REMOTE AREAS IN LOW RANGE, AND BEING UNABLE TO SHIFT INTO HIGH RANGE PREVENTS DRIVING ON PAVED ROADS... WHICH COULD LEAVE A DRIVER STRANDED. 2. FAILURE OF TRACTION CONTROL SYSTEM COULD RESULT IN LOSS OF CONTROL, ESPECIALLY IN WINTER. *TR
Electronic stability control (ESC), May 19, 2014
THIS PROBLEM STARTED WHEN VEHICLE WAS NEW. YOU WOULD BE RIDING DOWN THE ROAD AND ALL THE ELECTRICAL WOULD FAIL. INSTRUMENT WARNING LIGHTS COME ON. IN SOME INSTANCE THE ENGINE SHUT DOWN. NO STEERING OR BRAKES. IT WAS TAKEN TO DEALER SEVERAL TIMES AND THEY SAID THEY DID THIS OR DID THAT. PROBLEM SEEMED TO GO AWAY FOR A WHILE AND THEN IT WOULD DO IT AGAIN.THIS WAS PROBLEM FORM THE VERY START WHEN WE BOUGHT THE JEEP. WE SPENT WAY TO MUCH TIME AT THE DEALER WITH NO FIX AND WE STILL HAVE THE PROBLEM. THIS IS A VERY SERIOUS PROBLEM AND VERY UNSAFE. *JS
Structure, May 17, 2014
MY 2005 JEEP GRAND CHEROKEE HAS A DEFECT THAT INCLUDES ALL OF THE INTERIOR DOOR HANDLES BRAKING FROM REGULAR USE. THIS PROBLEM IS A MAJOR SAFETY CONCERN AS ANYONE INSIDE THE VEHICLE CANNOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. FURTHER MORE, CHILDREN AND OR ADULTS MAY ACCIDENTALLY CUT THEMSELVES ON THE SHARP BROKEN PLASTIC EDGES OF THE BROKEN HANDLE. IN ORDER TO REPLACE THE HANDLES I HAD TO ORDER A NEW DOOR PANEL, YET AFTER ONLY 6 MONTHS THE HANDLE WAS BROKEN AGAIN. THIS IS NOT AN ISSUE RELATED TO MY JEEP ONLY, WITH A LITTLE RESEARCH ITS EASY TO FIND THOUSANDS OF OTHER PEOPLE WITH THE VERY SAME PROBLEM I AM EXPERIENCING WITH ANY JEEP GRAND CHEROKEE FROM 2005-2010. *JS