2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Structure, May 15, 2014
REAR DOOR OF VEHICLE-TRUNK DOOR-WILL SOMETIMES NOT STAY IN PLACE AND HAS HIT MY FIANCE IN THE HEAD A COUPLE OF TIMES. UNSURE OF CAUSE, OR HOW TO FIX. *TR
Structure, May 15, 2014
AFTER CHRISTMAS AFTER TAKING MY STEPSON'S COUSIN HOME, I NOTICED THAT THE DOOR HANDLES ON THE BACK DOORS WERE HANGING, WITH THE SURROUNDING PLASTIC BUSTED. I THOUGHT IT HAPPENED WHEN THE DOORS WERE OPENED, AND THAT THEY WERE OPENED TOO HARD. TOOK TO A DEALER (CHEVY DEALER, THAT I BOUGHT VEHICLE FROM) AND WAS TOLD THAT IT WOULD BE BETTER TO REPLACE ENTIRE DOOR PANELS, INSTEAD OF JUST THE DOOR HANDLES. *TR
Engine, May 8, 2014
AS I WAS TRYING TO STOP AT A STOP SIGN AND PRESSING THE BRAKE, THE ENGINE REVVED UP AND I KEPT PRESSING HARDER, BUT DID NOT EVER COME TO A COMPLETE STOP. *TR
Electrical system, May 7, 2014
WHILE DRIVING ON CITY STREETS OR ON THE HIGHWAY, THE DASHBOARD LIGHTS TURN OFF. THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS DON'T WORK EITHER, BUT I AM STILL ABLE TO DRIVE THE VEHICLE. THE VEHICLE STILL DRIVES NORMALLY. MY KNEE DOESN'T HIT THE IGNITION SWITCH. I HAVE HAD THIS HAPPEN MANY TIMES. SHUTTING THE VEHICLE OFF AND RESTARTING IT SOMETIMES TURNS THE DASHBOARD/ELECTRICAL SYSTEM BACK ON, BUT THEN THE ENGINE LIGHT STAYS ON. I HAVE TAKEN IT IN TO DEALERSHIPS AND MECHANICS, BUT THEY HAVE NO IDEA WHAT THE PROBLEM IS. *TR
Service brakes, May 1, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING AT UNKNOWN SPEEDS, THE VEHICLE FAILED TO ACCELERATE A LOUD NOISE EMITTED FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE REAR BRAKES HAD SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 79,443. THE VIN WAS UNAVAILABLE.
Latches/locks/linkages, Apr 29, 2014
ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES ARE ALL CRACKED AND BROKEN. I DECIDED TO RESEARCH ONLINE AND THIS PROBLEM HAS BEEN GOING ON AND NEGLECTED FOR YEARS. IF AN EMERGENCY OCCURRED WE WOULD BE TRAPPED IN THE VEHICLE. THIS IS A SAFETY HAZARD. I WAS VERY UPSET. WE PURCHASED THIS VEHICLE LESS THAN A YEAR AGO AND WAS IN EXCELLENT CONDITION BECAUSE HAD ONE OWNER. WHY WAS THIS NOT RECALLED, THE PLASTIC IS TOO THIN TO SUPPORT THE HANDLE!! *JS
Structure, Apr 24, 2014
TL* THE CONTACT OWNS 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES HAVE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT ALL PANEL ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Power train, Electrical system, Apr 23, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THE TRANSMISSION FAILED TO DOWN SHIFT. ADDITIONALLY, THE TRANSFER CASE WOULD NOT SHIFT OUT OF FOUR-WHEEL HIGH INTO NEUTRAL OR FOUR WHEEL LOW PROPERLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS BEING TAKEN BACK TO THE DEALER FOR THE THIRD TIME DUE TO THE REMEDY NOT CORRECTING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,300.
Electrical system, Engine, Apr 21, 2014
AFTER 13V175000 RECALL - 2005 JEEP GC STILL SLIPS INTO NEUTRAL WHILE RUNNING. ALSO, SOMETIMES WHEN MOVING FROM DRIVE TO REVERSE, IT "STALLS" IN NEUTRAL AND WON'T MOVE INTO REVERSE. SO FAR, THIS HAS ONLY HAPPENED WHEN IDLING AT STOP LIGHTS AND IN PARKING GARAGES. PUTTING THE CAR IN PARK, SHUTTING IT OFF, AND TURNING IT BACK ON RESET THINGS - BUT I'M WORRIED THAT THIS WILL HAPPEN WHILE DRIVING. TOOK IT TO THE DEALERSHIP - THEY CAN'T FIND ANYTHING WRONG WITH IT. *TR
Power train, Apr 19, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. WHAT ARE YOU GOING TO DO TO MAKE MY CAR SAFE? *TR
Structure, Apr 17, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC DOOR PANEL AREA THAT WAS SURROUNDING THE HANDLE BECAME CRACKED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A REASON FOR THE FAILURE. NO REPAIRS WERE DONE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 97,000.
Electrical system, Apr 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING MULTIPLE SPEEDS, ALL OF THE ELECTRICAL COMPONENTS ON THE VEHICLE INTERMITTENTLY FLICKERED OFF AND ON. THE VEHICLE SUDDENLY DISPLAYED A "SERVICE ELECTRICAL BRAKE SYSTEM" WARNING MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT AN ELECTRICAL CHIP WOULD NEED TO BE REPLACED IN THE IGNITION SWITCH. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Power train, Apr 7, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF MY COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THE JEEP CANNOT BE TOWED IN NEUTRAL, AND 4-LOW, A FEATURE I SPECIFICALLY REQUIRED IN A VEHICLE, IS NOW USELESS! THIS COULD HAVE BEEN AVOIDED BY COMPLETELY REPLACING THE FDCM INSTEAD OF A POORLY CONSTRUCTED SOFTWARE "FIX." *TR
Power train, Apr 2, 2014
CARRIED MY JEEP 4WD IN FOR N23 RECALL. I USE LOW LOCK ALL THE TIME ON THE FARM. NEVER HAD ANY PRIOR PROBLEMS. WAS'NT GOING TO EVEN DO THE RECALL BUT GOT TO THINKING IF PROBLEM DID OCCUR VEHICLE COULD ROLL ON ME WHILE I WAS ALONE. HAD RECALL DONE. THAT SATURDAY TRIED LOW LOCK AND GOT "SERVICE TRANSFER CASE" ON INSTRUMENT PANEL. COULD NOT SELECT LOW. TRIED MANY TIMES WITH NO SUCCESS. CARRIED BACK TO DEALER. SAID THEY HAD A FEW OTHER VEHICLES WITH THE SAME PROBLEM AND THEY WOULD TAKE CARE OF IT. THEY CALLED LATER SAYING IT NEEDED A SELECTOR WHICH WAS ON BACK ORDER. NOW ITS APRIL 2014 AND I'M STILL WAITING FOR MY JEEP TO BE FIXED. WAS ON THE FARM THE OTHER DAY WHILE IT WAS RAINING. COULD NOT SELECT LOW STILL. JEEP IS A FULL TIME 4WD SO IT PULLED OK, BUT IF IT WERE A LITTLE WORSE AND NEEDED LOW I WOULD HAVE GOTTEN STUCK. WHEN WILL JEEP OWN UP AND FIX IT? ANOTHER REASON U.S. CAR COMPANIES IN TROUBLE. OWN UP TO PROBLEMS AND GET SOME OWNER LOYALTY AND THEY COULD MAKE EVEN MORE MONEY. NO ONE IS RESPONSIBLE FOR ANYTHING ANYMORE. I ORDERED THIS JEEP NEW FOR ITS 4WD FEATURES, AND 545RFE TRANSMISSION. NOW I CAN'T GET IT WORKING. RECALL CAUSED PROBLEM. MAKE THEM FIX IT! *TR
Power train, Apr 2, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. THERE ARE SEVERAL CONSENSUS STANDARDS FOR THE TESTING OF SOFTWARE, THEY WERE DEVELOPED BY IEEE, ANSI, ISO AND UL TO NAME A FEW. WE OWN A SECOND JEEP GRAND CHEROKEE. WE REFUSE TO HAVE THIS RECALL PERFORMED ON OUR SECOND VEHICLE UNTIL THIS PROBLEM, AND ANY OTHERS THAT MAY BE HIDDEN IN THE POOR DESIGN OF THE SOFTWARE, ARE CORRECTED. *TR
Steering, Service brakes, Engine, Mar 31, 2014
I WAS DRIVING ON THE HIGHWAY AND THE TRUCK JUST SHUT OFF COMPLETELY FOR NO REASON THEN RESTARTED ITSELF THIS HAPPEN 3 TIMES THAT DAY AND HAS HAPPEN 2 MORE TIMES AFTER THAT. *TR
Power train, Mar 29, 2014
MY TRANSMISSION FILLS WITH WATER CAUSING IT TO DOWNSHIFT HARD TO 3RD GEAR. I TRIPLE FLUSHED THE TRANSMISSION AND IT WAS RUNNING ALRIGHT FOR APPROXIMATELY TWO WEEKS, THEN IT FILLED WITH WATER AGAIN AND I NOW HAVE THE SAME PROBLEMS THAT I HAD BEFORE. I SEE THERE WAS A RECALL FOR THE VEHICLES WITH THE 3.7, BUT I HAVE THE V8 AND WOULD LIKE TO KNOW WHAT I CAN DO ABOUT THIS PROBLEM. *TR
Engine, Mar 18, 2014
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO A FAILED ENGINE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,558.
Structure, Mar 18, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC INTERIOR DOORS HANDLES WERE CRACKED. THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS EXHIBITED THE FAILURE AND COULD NOT BE ENGAGED. THE CONTACT AND PASSENGER'S WOULD HAVE TO OPEN THE WINDOW AND ENGAGE THE REAR DOOR HANDLES IN ORDER TO EXIT THE VEHICLE. IN ADDITION, THERE WERE SHARDS OF THE DOOR HANDLE BREAKING OFF AND FALLING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLES, THE MOLDING AND THE FRAME OF THE DOOR WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70000.
Structure, Mar 17, 2014
ALL FOUR INTERIOR DOOR HANDLES ARE BROKEN TO VARYING DEGREES. THIS HAS BEEN HAPPENING OVER SEVERAL YEARS. THE DOOR HANDLE THAT IS MOST INTACT IS THE DRIVER'S HANDLE. IRONICALLY THIS CAR IS TYPICALLY ONLY USED BY ONE PERSON WHO USES THAT DOOR HANDLE. THE CAR HAS APPROXIMATELY 75,000 MILES. IT HAS BECOME A SERIOUS CONCERN FOR OUR FAMILY. MY HUSBAND WILL NOT TAKE PASSENGERS FOR FEAR THAT IF THERE WOULD BE AN EMERGENCY OR ACCIDENT HIS PASSENGERS WOULD BE UNABLE TO EXIT THE CAR. I HAVE HAD MULTIPLE CARS OVER THE YEARS AND HAVE NEVER HAD ONE DOOR HANDLE BREAK MUCH LESS ALL FOUR. JEEP HAS MADE ME BELIEVE THAT THIS IS AN UNUSUAL OCCURRENCE WHEN I CONTACTED THEM. ONLINE SEARCHES MAKE ME BELIEVE OTHERWISE. *TR
Power train, Mar 17, 2014
BOUGHT THE JEEP, WAS NOTIFIED OF A RECALL AND HAD IT DONE WITHIN 2 WEEKS FOR BUYING THE JEEP. THE 4 WHEEL DRIVE LOW AND THE TRANSFER CASE WORKED PRIOR TO THE RECALL FLASH AND NEITHER WORK AFTER THE FLASH. HAD 3 JEEP DEALER CHECK IT OUT AND ALL SAID BASICALLY THE SAME THING. ONE SAID IT NEEDED A NEW ACTUATOR AND THE OTHER TWO SAID JUST REMOVE 2 CODES AND IF THAT DIDN'T WORK THEN THE ACTUATOR. THE CODES WERE REMOVED TWICE AND IT REVERTS BACK TO NOT WORKING. TALKED TO JEEP CUSTOMER SERVICE AND THEY JUST SAY SORRY THERE IS NOTHING WE CAN DO. SO I BOUGHT IT TO TOW AND FROM 2 WEEKS LATER AFTER THE FLASH I CAN'T TOW IT. WHAT DO YOU RECOMMEND? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Mar 16, 2014
SINCE WE PURCHASED THIS VEHICLE, THE REAR DOOR HANDLES AND THE PASSENGER DOOR HANDLES HAVE BEEN CRACKED. OVER THE COURSE OF US OWNING THE VEHICLE FOR THE PAST YEAR THE REAR DOOR HANDLES NO LONGER OPEN FROM THE INSIDE. THIS IS A NOT ONLY A PROBLEM BUT A SAFETY ISSUE BECAUSE IF THERE WOULD BE AN ACCIDENT OR A FIRE OR ANYTHING PEOPLE IN THE BACK SEATS WOULD BE STUCK IN THE VEHICLE. I HAVE READ MANY, MANY SIMILAR ISSUES REGARDING THIS ISSUE AND HOW JEEP REFUSES TO FIX IT UNLESS YOU BUY A WHOLE NEW DOOR PANEL WHICH CAN BE UP TO $600 A DOOR. CHRYSLER SHOULD REALLY RECALL THESE VEHICLES, IT IS A TERRIBLE DESIGN AND SOMETHING NEEDS TO BE DONE. *TR
Other or unspecified, Mar 11, 2014
ALL INTERIOR DOOR HINGES ARE ATTACHED TO A PLASTIC HOUSING AND THAT HOUSING HAS BEGUN TO CRUMBLE ON ALL FOUR DOORS. THE DOOR HINGES ARE CHEAP PLASTIC AND HAVE AN OBVIOUS MANUFACTURING DEFECT. I HAVE SEARCHED THE WEB REGARDING THIS DEFECT, AND I AM NOT SURPRISED TO SEE THOUSANDS OF FOLKS WITH THE SAME PROBLEM AS ME. THERE ARE HUNDREDS OF VIDEOS ON YOUTUBE, AND MANY MORE POSTING THROUGHOUT THE WEB OF JEEP OWNERS COMPLAINING ABOUT THIS ISSUE. THIS IS AN OBVIOUS HAZARD BECAUSE IT WOULD PREVENT ANYONE FROM EXITING THE VEHICLE IN CASE OF AN EMERGENCY (SAY A FIRE).
Power train, Electrical system, Mar 10, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED AFTER THE RECALL WAS DONE, THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND HAD THE RECALL REMEDY PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AFTER THE RECALL REPAIR AND EACH TIME THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THAT THE SHIFT MOTOR AND CONTROL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,200. UPDATED 05/12/2014*LJ UPDATED 05/15/14 *TR
Structure, Mar 10, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED. THE OCCUPANTS WOULD HAVE TO ENGAGE THE EXTERIOR DOOR HANDLES BY TO EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE. *TR