2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Electrical system, Mar 9, 2014
AM ON 4TH NEW BATTERY. WHEN CAR SITS FOR A SHORT TIME, SAY 3-5 DAYS, BATTERY DISCHARGES AND DIES. GAUGES AND LIGHTS FLASH ON AND OFF WHEN ATTEMPTING A CHARGE. ONE TIME WAS LOCKED OUT OF CAR AS ENTRY FOB WOULD NOT UNLOCK HAD TO BREAK INTO CAR SINCE NO POWER TO CAR TO OPEN OR OPERATE LOCKS. HAVE HAD VEHICLE TOWED TWICE TO DEALER, EACH TIME NOTHING FOUND WRONG, BUT NEW BATTERY INSTALLED TWICE UNDER CURRENT WARRANTY AFTER NEW INTERSTATE BATTERY (9 MONTHS OLD) SUPPOSEDLY WAS DEAD, INTERSTATE REFUNDED ALL MONIES. THIS HAPPENS EACH TIME THE CAR SITS. I HAVE LEFT IT AT THE DEALER AND THEY CAN NOT REPLICATE THE ACTION OR SYMPTOMS. THEY RETURN THE CAR UNTIL I GET STUCK SOMEWHERE WITH A DEAD BATTERY. HAVE HAD MANY ISSUES WITH THE ROOF SKYLITE DRAINS OVERFLOWING INTO THE CAR EVEN AFTER IT WAS REPAIRED. QUESTIONED IF THE INTAKE OF WATER MAY BE A SYMPTOM OF THE OTHER BATTERY PROBLEM. RESPONSE FROM DEALER WAS NO. I WOULD LIKE TO GET THE CAR TO WORK NORMALLY AGAIN. ALL MAINTENANCE HAS BEEN PERFORMED TIMELY ON VEHICLE SINCE PURCHASE AND NO ACCIDENTS. *TR
Other or unspecified, Traction control system, Mar 8, 2014
RECALL WAS SUPPOSEDLY TAKEN CARE OF ON 2/28/2014. BUT ON 3/05/2014 AROUND 530PM ON THE PARKWAY GOING HOME FROM WORK MY JEEP STARTED TO HESITANT AND THEN AN EXIT AWAY MY SLIPPERY INDICATION LIGHT CAME ON AND IT MADE ME NERVOUS SO WHEN I GOT HOME I CALLED THE JEEP CHRYSLER DEALERSHIP AND THEY TOLD ME THE SERVICE DEPARTMENT WAS CLOSED SO I CALLED THE NEXT DAY AND LET THEM KNOW WHAT HAPPEN AND THE RECEPTIONIST SAID SOMEONE WOULD CALL ME BACK. THAT WAS ABOUT 8 AM THEN I CALLED MY JOB TO LET THEM KNOW I'D BE LATE. IT WAS GOING ON ALMOST 10AM NO ONE CALLED SO I CALLED THEM AGAIN AND THEY TOLD ME SOMEONE WILL CALL SO I WENT TO THE DEALERSHIP AND WAITED FOR ABOUT 20 MINUTES AND THEN WAS TOLD THEY COULDN'T LOOK AT MY CAR UNTIL MONDAY OR TUESDAY. I'M VERY UPSET BECAUSE I USE MY CAR TO GET BACK AND FORTH TO WORK AND I'M GOING TO MISS NOW 3 DAYS BECAUSE OF IT AND THEY WOULDNT EVEN GIVE ME A RENTAL SO I WOULDN'T MISS WORK. THE ABS LIGHT CAME ON AND WON'T GO OFF AS WELL AS THE SLIPPERY INDICATION LIGHT. HOW AM I GOING TO GET BACK AND FORTH TO WORK NEXT WEEK? HELP! *TR
Fuel system, Gasoline, Structure, Mar 3, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Structure, Feb 26, 2014
ALL FOUR INTERIOR DOOR HANDLES ARE FALLING APART. ONE DOOR HANDLE IS COMPLETELY INOPERABLE AND AS SUCH THE PASSENGER IS UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS PRESENTS A HUGE SAFETY ISSUE. THE DRIVER'S DOOR HANDLE IS BARELY HANGING ON AND I FEAR THAT SOON I WILL NOT BE ABLE TO OPEN MY DOOR FROM THE INSIDE ANYMORE. CHRYSLER HAS YET TO ISSUE A RECALL ON THIS VERY DEFECTIVE PRODUCT. PLEASE PRESSURE CHRYSLER TO ISSUE A RECALL TO ADDRESS THIS ISSUE. THE COST TO REPLACE THE DOOR PANELS FOR ALL FOUR DOORS IS OVER $2,000. *TR
Power train, Electrical system, Feb 25, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure, Feb 24, 2014
ALL 2 HANDLE'S ARE BROKEN AND 2 ARE CRACKED THIS IS A DANGEROUS TO GET OUT OF THE CAR IF THEIR IS A ACCIDENT. I CALLED THE DEALER AND HE SAID THE COST IS ON ME I DO NOT HAVE THAT KIND OF MONEY. AND I AM NOT ALONG I SEE AT YOUTUBE WHEN I WAS LOOKING HOW TO FIX THE DOOR, BUT WHEN I SEEN THIS HTTPS://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY I SAID, WHAT! I NEED YOUR HELP! *TR
Structure, Latches/locks/linkages, Feb 18, 2014
THE CHILD SAFETY LOCK ON THE DRIVERS SIDE REAR DOOR KEEPS MOVING TO UNLOCKED, MAKING THIS A SAFETY ISSUE BECAUSE A CHILD COULD OPEN THE DOOR FROM THE INSIDE WHILE THE CAR IS IN MOTION. *TR
Structure, Feb 18, 2014
DOOR HANDLE ON 2005 JEEP GRAND CHEROKEE LAREDO SEEMS TO BE READY TO BREAK ON DRIVER DOOR. I CAN SEE A SORT OF PIN CRACKING THROUGH THE DOOR ITSELF. THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED IMMEDIATELY. NOTIFIED JEEP DEALER IN CONCORD, NC AND I WAS TOLD THAT I WOULD HAVE TO BUY A NEW DOOR PANEL ASSEMBLY TO FIX THIS AS IT IS NOT UNDER WARRANTY. *TR
Steering, Electrical system, Feb 17, 2014
HORN BLOWS FOR NO REASON , AT ANY TIME . BLOWS WHEN DRIVE A 60 MILES AN HOUR , JUST SETTING IN DRIVEWAY . HAVE TAKEN IT TO DEALER , STILL HAVE SAME PROBLEM . IT'S A SAFETY PROBLEM , BECAUSE PEOPLE THINK I AM BLOWING AT THEM AND MAD AND WONT FIGHT . NEED A FIX FOR THIS PROBLEM . *TR
Power train, Feb 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT INTO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ACTUATOR WIRING HARNESS WAS REPLACED AND THE FINAL DRIVE CONTROL WAS UPDATED. HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 109,000.
Engine, Feb 9, 2014
I WENT TO CHANGE THE OIL AND NOTICED ONLY 2 QUARTS WERE DRAINED FROM THE ENGINE INSTEAD OF 5. I USE MOBILE1 FULLY SYNTHETIC MOTOR OIL AND SINCE THEN IM AVERAGING LOSING A QUART OF OIL A MONTH. THE OIL LIGHT DOES NOT COME ON, WHEN IT GETS LOW, I JUST NOTICED THE ENGINE WAS KNOCKING. I SEARCHED FOR ANSWERS ONLINE AND FOUND OUT THAT THIS HAPPENS ON ALL 3.7 LT ENGINES AROUND 75,000 MILES CHRYSLER MAKES. WHY IS THERE NO RECALL? *TR
Other or unspecified, Feb 5, 2014
CHECKING TO SEE IF MY VEHICLE HAS A RECALL. *TR
Structure, Feb 5, 2014
THE PLASTIC INTERIOR DOOR PANELS ARE BREAKING AT THE DOOR HANDLES. WHEN THE CRACKS PROCEED FAR ENOUGH THE INTERIOR DOOR HANDLES BREAK OFF TRAPPING OCCUPANTS INSIDE. ALL FOUR DOORS ARE BROKEN, THE DRIVER'S DOOR LEAST OF ALL. IT IS NOT A WEAR AND TEAR ISSUE BUT A REAL SAFETY CONCERN. *TR
Structure, Feb 4, 2014
I WENT TO OPEN MY DRIVER'S DOOR THIS MORNING AND IT WOULDN'T OPEN, HAD TO OPEN IT FROM THE INSIDE. AFTER OPEN THE DOOR WOULD NOT SHUT AND LATCH. THE PLASTIC ON THE INSIDE OF THE DOOR HANDLE IS CRACKED AND BAD. COMMON PROBLEM, CHRYSLER GROUP SHOULD RECALL THIS IS A SAFETY ISSUE AMONG MANY GRAND CHEROKEES. *TR
Power train, Feb 4, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SHIFTING TO THE FOUR WHEEL DRIVE LOW POSITION THE FOUR WHEEL DRIVE MAINTENANCE SERVICE LIGHT ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A SAFETY INCIDENT RELATED TO THE DEFECT. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 109,000.
Power train, Electrical system, Jan 28, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND HAD THE RECALL REMEDY PERFORMED ON THE VEHICLE HOWEVER, THE TRANSFER CASE ACTUATOR FAILED SHORTLY AFTER THE REPAIR. AS A RESULT, THE VEHICLE WOULD NOT ENGAGE IN FOUR-WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Power train, Electrical system, Jan 27, 2014
I HAVE A 2005 JEEP GRAND CHEROKEE, TOOK IN IN MY DEALER IN AUG, 2013 FOR A SAFETY RECALL (N23). FIRST TIME I TRIED TO SHIFT IT INTO NEUTRAL, IT FLASHED A "SERVICE 4WD SYSTEM", AND WOULD NOT SHIFT INTO EITHER NEUTRAL OR 4LOW. JEEP FORUM, WITH 70 PAGES AND HUNDREDS OF COMMENTS ON THIS PROBLEM, LOOKS LIKE THE RECALL SOFTWARE UPDATE IS THE PROBLEM AND CHRYSLER HAS NOT YET OWNED UP THE ISSUE. MEANWHILE, I CANNOT USE MY VEHICLE AS INTENDED. MY DEALER SAYS I NEED A $500 PART, BUT OTHERS HAVE HAD THAT REPLACED AND STILL HAVE THE SAME PROBLEM. THERE ARE ABOUT 2,000 TRANSFER CASE ACTUATOR MOTORS ON BACK ORDER TO CORRECT THIS PROBLEM; HOWEVER, MANY WHO HAVE HAD THIS PART REPLACED STILL HAVE THE SAME PROBLEM. THE NEW PART IS NOT FIXING THE ISSUE, JEEP NEEDS TO REPLACE THE FINAL DRIVE CONTROL MODULE AND THE TRANSFER CASE ACTUATOR MOTOR. *TR
Electrical system, Jan 24, 2014
2005 JEEP GRAND CHEROKEE ELECTRICAL ISSUE OBSERVED ON VARIOUS OCCASIONS SINCE TAKING OWNERSHIP OF THE VEHICLE. WHILE DRIVING ALL LIGHTS AND WARNING INDICATORS WILL COME ON AT ONCE. THE GAUGES WILL FLUCTUATE SPORADICALLY. THE ENTIRE DASH WILL BEGIN TO FLICKER ON AND OFF. THIS ALSO INVOLVES THE HEADLIGHTS. THE HEADLIGHTS WILL FLICKER ON AND OFF WHILE DRIVING CORRESPONDING TO THE FLICKERING OF THE DASH. EXTENDED WARRANTY WAS PURCHASED WITH THIS VEHICLE. TOOK IT BACK TO THE DEALERSHIP. TECH DROVE IT FOR A WEEK AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. WAS TOLD TO "KEEP AN EYE ON IT". ISSUE HAS CONTINUED. BUT DEALERSHIP UNABLE TO DO ANYTHING IF PROBLEM CAN'T BE DUPLICATED WHEN THEY HAVE IT. VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE! *TR
Engine, Jan 22, 2014
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
Seat belts, Jan 21, 2014
THE MIDDLE BACK SEAT BELT STRAP LOCATED IN THE REAR SEAT IS LOCKED TIGHTLY IN PLACE & CANNOT BE LOOSEN TO USE PROPERLY FOR ANYONE SEATING IN THE MIDDLE REAR SEAT. THERE IS NO CODE TO DEACTIVATE THIS PROBLEM FOR I HAVE RESEARCHED ONLINE & CALLED THE JEEP DEALERSHIP TO RESOLVE THIS ISSUE WITHOUT THE COSTLY EXPENSE. TO EASILY RESOLVE THIS ISSUE, IS TO JUST CUT THE SEAT BELT STRAP OR TAKE OUT THE ENTIRE REAR SEAT WHICH IS A BIG TIME-CONSUMING MESS TO TAKE OUT & PUT BACK IN PLACE JUST TO LOOSEN THE STRAP AS I READ ONLINE. TO HAVE THE DEALERSHIP DO THE WORK WOULD BE PUTTING OUT MORE $$$$ FOR THE SAME THING AS DOING IT YOURSELF. THIS IS A BIG PROBLEM FOR THE MIDDLE REAR SEAT BELT IN THE GRAND CHEROKEE AS I HAVE READ ONLINE & NOTHING IS BEING DONE TO CORRECT THIS. NO ONE CAN SIT IN THE MIDDLE WITHOUT A SEAT BELT BY LAW. I HAVE 4 GRANDKIDS THAT I TAKE TO SWIM LESSONS OR VISITS AT THE SAME TIME & IF I KNOT IN ANOTHER SEAT BELT STRAPS TO THE JEEP SEAT BELTS THAT IS STILL TAKING A RISKY CHANCE OF ENDANGERING THEIR LIVES BY DOING THIS OR GETTING A TICKET FOR IMPROPER SEAT BELT USAGE. *TR
Power train, Jan 18, 2014
AFTER THE DEALER PERFORMED THE N23 FIRMWARE UPDATE ON THE TRANSMISSION TO KEEP THE JEEP FROM IN VOLUNTEERING TO SHIFT INTO NEUTRAL, WE CANNOT SHIFT THE TRANSFER CASE INTO NEUTRAL OR 4 WHEEL LOW WITHOUT BANGING ON THE ACTUATOR MOTOR, PART # 5143786AA. THIS "FIX" IS NOT SUCCESSFUL NOW. THE JEEP RECOMMENDED FIX SEEMS TO BE TO REPLACE THAT PART BUT IT'S BACK ORDERED BY !,700 UNITS. WE NEED TO BE ABLE TO TOW OUR JEEP BEHIND OUR MOTORHOME IN LATE FEBURARY BACK TO WASHINGTON FROM AZ AND THIS CANNOT BE DONE W/O REPLACING THAT PART WHICH IS NOT AVAILABLE. WE HAVE CONTACTED JEEP CUSTOMER SERVICE AND THEY HAVE ASSIGNED A CASE MANAGER. NOT CLEAR WHAT WILL HAPPEN NEXT. *TR
Power train, Electrical system, Jan 16, 2014
DEALER SHIP DID THE N23 RECALL FOR NHTSA ID# 13V175000. SINCE RECALL PROCEDURE WAS DONE, TRANSFER CASE WON'T OPERATE PROPERLY. CANNOT SHIFT INTO 4-LOW OR SHIFT TRANSFER CASE INTO NEUTRAL FOR TOWING BEHIND ANOTHER VEHICLE. NO SATISFACTION FROM CHRYSLER TO REPAIR THE DAMAGE DONE BY THE RECALL. VEHICLE CANNOT OPERATE PROPERLY IN OFF ROAD OR INCLEMENT WEATHER SITUATIONS. *TR
Power train, Jan 13, 2014
CHRYSLER SENT OUT A LETTER FOR THE N23 RECALL. I HAD THE RECALL PERFORMED AND NOW HAVE NO 4WD LOW AS WELL AS MANY OTHERS. THE LOCAL DEALERSHIP HAS TRIED REPLACING MY ACTUATOR TWICE KNOWING THAT THE RECALL HAD MESSED IT UP. SOMEONE NEEDS TO STAND UP AT CHRYSLER AND FIGURE THIS OUT. THERE ARE MANY OF US WITH THIS PROBLEM. MOST MIGHT NOT EVEN KNOW BC THEY PROBABLY DO NOT USE THEIR 4WD LOW. *TR
Power train, Jan 8, 2014
I TOOK MY 2005 JEEP GRAND CHEROKEE IN FOR THE N23 RECALL IN OCTOBER 2013 AND ALL SEEMED GOOD. ON 11/14/13 I ATTEMPTED TO USE MY 4WD LO AND I RECEIVED A MESSAGE SERVICE 4WD. AFTER SEARCHING THE WEB I CAME ACROSS NUMEROUS PEOPLE WITH THE SAME PROBLEM AFTER HAVING THE RECALL PERFORMED. I THEN TOOK IT BACK TO THE DEALERSHIP TO HAVE THEM REDO THE RECALL AND ALL WAS WORKING GOOD. ON 1/6/14 I AGAIN RECEIVED SERVICE 4WD, BACK TO THE DEALER I WENT. THIS TIME I WAS INFORMED I NEEDED A NEW TRANSFER CASE MOTOR AND THAT IT WOULD COST ME $800 TO REPLACE AND THEY ARE BACK ORDERED FOR 3 OR 4 MONTHS. I AM NOT THE ONLY ONE THAT IS HAVING THIS ISSUE AND MORE CAN BE FOUND HERE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/. BY THE SOUNDS OF IT THERE IS A CRACKED PC BOARD IN THE TRANSFER CASE. INSTEAD OF CHRYSLER ACTUALLY FIXING THE PROBLEM CORRECTLY, THEY JUST ISSUED A SOFTWARE WORK AROUND, A BAND AID FIX IS WHAT I THINK OF. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THIS ISSUE. I EVEN CALLED CHRYSLER CORP. AND WAS TRANSFER TO A VOICE MAIL WHERE I LEFT A MESSAGE IN NOVEMBER AND I HAVE NEVER HEARD BACK FROM THEM. *TR
Electrical system, Jan 8, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL ALL ILLUMINATED SIMULTANEOUSLY. THE DEALER HAD PREVIOUSLY REPLACED THE COMPUTER CONTROL MODULE AND THE IGNITION SWITCH BUT THE FAILURE RECURRED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE CLOCK SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 98,000.