2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Structure, Dec 31, 2013
JEEP DOOR HANDLES ARE FAULTY. THE PLASTIC SURROUNDING THE DOOR HANDLE IS A FAULTY PRODUCT. THE PLASTIC STARTS CRACKING AND FALLING APART. THEN THE ACTUAL HANDLE HAS NO SUPPORT AND BEGINS TO HAVE PROBLEMS. I CAN NO LONGER LOCK THE VEHICLE PROPERLY. THREE DOORS ARE AFFECTED THUS FAR. *TR
Structure, Dec 30, 2013
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED AND PASSENGERS WERE UNABLE TO OPEN THE DOORS FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 45,000.
Power train, Dec 29, 2013
I HAD TO TAKE THE VEHICLE IN FOR A RECALL SINCE I RECEIVED SEVERAL NOTICES, IT WAS RECALL N23. THIS CAUSED A SAFETY ISSUE WHEN I COULD NOT SHIFT INTO 4LO ON A STEEP SLIPPERY MUDDY HILL. PRIOR TO THE RECALL THE VEHICLES TRANSFER CASE FUNCTIONED PROPERLY HOWEVER NOW IT IS NOT AND THE MANUFACTURER HAS CLAIMED THAT IT IS A SEPARATE PART THAT BROKE. HOWEVER ONE DEALER INDICATED THAT IT WAS DUE TO A FAULTY FLASH OF THE RECALL. THIS SEEMS TO BE A WIDESPREAD PROBLEM AND I DO NOT WANT TO BE CHARGED TO FIX AN ISSUE THAT WAS CAUSED BY A RECALL. *TR
Power train, Dec 29, 2013
WE HAD THE RECALL DONE ON THE JEEP GRAND CHEROKEE 2005. THEY REFLASHED THE ECU THAT CONTROLS THE ABILITY TO SHIFT THE JEEP INTO NEUTRAL IN ORDER TO TOW BEHIND MOTOR HOME. AFTER THE RECALL WE HAD TROUBLE 3 TIMES WITH THE JEEP EITHER NOT SHIFTING FROM NEUTRAL TO DRIVE OR FROM DRIVE TO NEUTRAL. THE LAST TIME THIS HAPPEN THE JEEP WAS STRANDED AS MY WIFE COULD NOT PULL IT BEHIND THE MOTORHOME. ULTIMATELY I HAD TO GO TO FLORIDA AND WE DROVE THE MOTORHOME AND JEEP BACK SEPARATELY. I CONTACTED THE DEALER ABOUT THIS AND AT THIS POINT I DO NOT HAVE CONFIRMATION THAT THIS WILL BE FIXED AS PART OF THE ORIGINAL RECALL. SINCE THIS APPEARS TO BE A COMMON PROBLEM I, BASED ON INTERNET SEARCHES, I BELIEVE THAT JEEP SHOULD FIX THE VEHICLE EVEN IF IT IS OUT OF WARRANTY. I INTEND ON TAKING THE JEEP BACK TO THE DEALER THIS WEEK AND IF I DO NOT GET SATISFACTION I WILL FILE ADDITIONAL COMPLAINTS. I WOULD HOPE THAT THE NHTSA WOULD FORCE JEEP TO REPAIR THE ISSUE. *TR
Power train, Dec 27, 2013
JEEP IS PERFORMING N23 RECALL FOR FDCM ON WKS. SOFTWARE FIX IS BROKEN. RECALL IS FORCING COMPONENT REPLACEMENTS, FURTHER FLASHING, AND LOCKED 4WD-LO VEHICLES. THEY ARE DENYING N23 RECALL IS PROBLEM. I DO NOT BELIEVE THIS IS A SINGLE OCCURRENCE. PLEASE SEE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/ (THESE ARE ONLY THOSE WHO HAVE MENTIONED IT, AND OUT OF THOSE THE ONES WHO USE 4WD FREQUENTLY.) WANT TO CRACK DOWN ON A FAILED RECALL, THIS IS A GOOD ONE... *TR
Structure, Dec 27, 2013
INTERIOR DOOR HANDLES BROKE OFF MAKING IT DANGEROUS TO GET OUT OF VEHICLE IN AN EMERGENCY. *TR
Structure, Dec 18, 2013
I HAVEN'T BEEN IN A WRECK YET; BUT THIS IS MORE OF PREVENTATIVE MEASURE. I HAVE LOOKED AT MULTIPLE SITES AND SEEN WHERE THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON INTERIOR DOOR HANDLES BREAKING OFF. I NOTIFIED CHRYSLER AND THEY TOLD ME THAT WAS THE 1ST THEY HAVE HEARD OF IT, AND WAS WILLING TO DO ANYTHING ABOUT IT. ALL FOUR OF MY HANDLES HAVE BROKEN OFF AND I HAVE RIGGED UP THE DRIVER DOOR, BUT AS FAR AS PASSENGERS THEY WOULDN'T BE ABLE TO GET OUT IF THEIR WAS AN EMERGENCY. I WOULD THINK JEEP WOULD STEP UP AND ISSUE A RECALL ON THIS POORLY MADE PRODUCT. *TR
Structure, Dec 16, 2013
I HAVE A 2005 GRAND CHEROKEE WITH A DOOR HANDLE. MY DRIVER DOOR HANDLE IS JUST ABOUT TO DROP OFF.. I NOTICED THE "LOOSE" HANDLES BUT MY REAR DRIVERS SIDE DOOR DOESN'T HAVE A HANDLE FOR THE SAME REASON. JEEP DEFINITELY NEEDS TO RECALL THESE ISSUES BEFORE SOMETHING HAPPENS. MASSIVE LIST OF COMPLAINS IN THE NHTSA WEBSITE AND JEEP/CHRYSLER HAS NOT ISSUED A RECALL...HUGE SAFETY CONCERN FOR ALL OF US THAT HAVE KIDS IN THE BACK SEAT AND OTHER PASSENGERS AND GOD FORBID THERE'S AN ACCIDENT OPENS LIKE YOU MENTIONED A FIRE OR AN ACCIDENT AND YOUR PASSENGERS CAN'T EXIT THE VEHICLE. *TR
Power train, Electrical system, Dec 16, 2013
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). IMMEDIATELY AFTER THE REPAIR WAS PERFORMED, THE VEHICLE WOULD NOT FUNCTION IN THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE THE ACTUATOR WAS REPLACED AND REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,402.
Power train, Electrical system, Engine, Dec 16, 2013
WHILE DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY SHIFTED ITSELF INTO 3RD GEAR. PADDLE SHIFTING WAS INOPERABLE AND VEHICLE WILL UP OR DOWN SHIFT. ERROR CODES GIVEN ARE P0700, AND P0406. PROBLEM SEEMED TO RESOLVE AFTER RESTARTING VEHICLE, BUT THEN SHIFTS AGAIN AFTER A COUPLE OF MINUTES. NOW VEHICLE STAYS IN 3RD GEAR PERMANENTLY. FLUID LEVELS OK, GUESSING IT IS ELECTRICAL/COMPUTER RELATED ISSUE BASED ON INTERNET RESEARCH. TAKING TO DEALER SOON TO HAVE FINAL DRIVE CONTROLLER NEW SOFTWARE INSTALLED BASED ON RECALL #N23. HOPING IT IS RELATED TO THAT ISSUE. *TR
Power train, Electrical system, Dec 7, 2013
AFTER WE HAD THE FOLLOWING RECALL DONE. REPORT RECEIPT DATE: MAY 07, 2013 NHTSA CAMPAIGN NUMBER: 13V175000 COMPONENT(S): ELECTRICAL SYSTEM , POWER TRAIN THE VEHICLE HAS FAILED TO BE PUT INTO 4 WD NEUTRAL OR VISA VERSA, NOT ALLOWED TO BE PUT INTO DRIVE. WE TOW BEHIND MY MOTORHOME. IT HAPPENED THE FIRST TIME WE TRIED TO TOW IT, IT WENT INTO NEUTRAL BUT WOULD NOT COME BACK OUT EASILY. AFTER ~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
Power train, Electrical system, Dec 2, 2013
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIR, THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSFER CASE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERFORMED THE REPAIR HOWEVER, THE TRANSFER CASE MOTOR FAILED APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,420. UPDATED 02/27/14*LJ THE CONSUMER STATED THE TRANSFER CASE MOTOR WAS REPLACED 3 TIMES.
Power train, Electrical system, Dec 1, 2013
I RECENTLY TOOK MY JEEP INTO THE DEALER SERVICE CENTER TO REMEDY THE LAST RECALL PERTAINING TO THE SOFTWARE FLASH OF THE FINAL DRIVE CONTROL MODULE. THE DAY BEFORE I TOOK MY JEEP IN I HAD USED THE 4 WHEEL DRIVE LOW. MY JEEP SHOWED NO SYMPTOMS OF THE RECALL AND HAD NO PROPER INCIDENTS YET I DECIDED TO TAKE IT IN TO HAVE THE TASK COMPLETED TO AVOID ANY FUTURE PROBLEMS. SINCE THE DAY I TOOK IT IN (10/5/2013) I HAD NOT USED MY 4 WHEEL DRIVE LOW UNTIL THANKSGIVING DAY. WHEN I WENT TO USE IT THE TRANSFER CASE DID ABSOLUTELY NOTHING AND THE MESSAGE "SERVICE 4WD SYSTEM" APPEARED ON THE DASH. I HAVE ASKED THE DEALERSHIP TO TAKE A LOOK AT IT AND HAVE GOTTEN NOWHERE EXPECT TO BE TREATED RUDELY AND HAVE THEM EXTREMELY RESISTANT TO LOOKING INTO THE PROBLEM. WITHOUT EVEN LOOKING AT MY VEHICLE THEY KEPT TELLING ME THAT THE ISSUE I AM EXPERIENCING HAD NOTHING TO DO WITH THE FLASH AS THEY CLAIM THE FLASH AFFECTED THE TRANSMISSION PARK POSITION SENSOR. WHEN I READ THE TAB "N23" IT PRECISELY NAMES THE TRANSFER CASE AS THE AFFECTED COMPONENT. PLEASE HELP. PLEASE! *TR
Structure, Nov 26, 2013
WHERE YOU OPEN UP THE DOOR BY THE DOOR HANDLE IT HAS STARTED BREAKING ON MY FRONT DRIVER SIDE AND BOTH OF THE DOORS IN THE BACK SEAT. *TR
Power train, Nov 25, 2013
I AM GETTING A CHECK ENGINE LIGHT ABOUT THE VEHICLE SELECTOR MODULE IT ALSO HAS ON MANY OCCASIONS NO ENGAGES INTO GEAR LIKE IT WAS STUCK IN NEUTRAL EVEN WHEN THE SHIFTER IS MOVED BACK AND FORTH NOW IT SEEMS TO NOT ENGAGE INTO GEAR FOR SOME TIME AND AT FIRST START OF TAKE OFF SEEMS TO NOT BE FULLY ENGAGED I SAW A RECALL ABOUT THE CONTROL MODULE ALREADY BUT WHEN I WENT TO THE CHRYSLER SITE AND PLUG IN MY VIN IT DOESN'T SHOW ANY RECALLS. *TR
Power train, Nov 25, 2013
WE BOUGHT A 2005 JEEP GRAND CHEROKEE AND USE THIS VEHICLE TO TOW BEHIND OUR MOTOR HOME FROM THAT TIME UNTIL THE PRESENT. THIS REQUIRES THAT THE TRANSFER CASE BE SHIFTED INTO NEUTRAL BEFORE TOWING. WE HAVE HAD NO PROBLEMS WITH THIS SHIFTING PROCEDURE FOR ALL OF THE YEARS THAT WE HAVE OWNED THIS VEHICLE (MILEAGE 67000) UNTIL WE HAD A SAFETY RECALL FROM CHRYSLER (N23/NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE) PREFORMED ON AUGUST 23, 2013 BY OUR DEALER, THE FIRST TIME WE ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL AFTER THE RECALL REPAIR WAS ON SEPTEMBER 12, 2013. THE NEUTRAL SHIFT PROCEDURE WOULD NOT WORK SINCE THIS HAPPEN RIGHT AFTER THE RECALL SERVICE WORK, THE SERVICE MANAGER DECIDED TO RESET AND REPROGRAMMED THE FDCM AND IT WORKED. NO REPAIR PARTS NECESSARY. THE SHIFTER WORKED NORMALLY FOR THREE MORE TIMES. ON NOVEMBER 5, 2013 WHILE ON A TRIP THE SAME SHIFTING FAILURE OCCURRED. TH THE DEALER REPLACED THE TRANSFER CASE SHIFT MOTOR. I DON'T KNOW IF THEY REPROGRAMMED OR RESET THE FDCM. TOTAL EXPENSE TO US WAS $790.00 FOR THE REPAIR. IT WORKED TWO MORE TIMES. ON NOVEMBER 18, 2013 THE SHIFTER ONCE AGAIN FAILED. THE ERROR CODE ONCE AGAIN INDICATED THAT THE SHIFT MOTOR NEEDED TO BE REPLACED, THE SAME ONE THAT WAS REPLACED. SINCE THAT PART HAD JUST BEEN REPLACED THE DEALER DID ANOTHER COMPUTER REPROGRAM AND THE PROBLEM WENT AWAY. THE CHARGE FOR THIS PROCEDURE WAS $ 47.40. I HAVE CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER, EVERY TIME THE SHIFTER FAILED AND EVERY TIME THEY STATE THAT IT COULDN'T BE AN ISSUE WITH THE RECALL SINCE IT WAS ONLY A SOFTWARE CHANGE TO CORRECT A NEURAL SHIFTING PROBLEM. HOW COULD THAT CAUSE A PROBLEM SHIFTING INTO NEUTRAL? I BELIEVE CHRYSLER OWES ALL OWNERS WITH THIS RECALL PROBLEM A REAL FIX AND REIMBURSEMENT FOR ALL EXPENSES DUE TO THIS FAULTY RECALL. *TR
Vehicle speed control, Nov 21, 2013, crash
I WAS PULLING INTO A SPACE TO PARK, WAS COASTING INTO SPOT DID NOT HAVE MY FOOT ON THE GAS. MY CAR MADE A LOUD NOISE AND SHOT FORWARD -UP OVER A CURB AND THROUGH A WOODED AREA UNTIL I HIT A TRAILER. PRIOR TO THIS HAPPENING MY GAUGES IN MY CAR WERE ALL FLICKING ON AND OFF ON MY DASHBOARD. I REPORTED THE INCIDENT TO MY INSURANCE COMPANY AND HAD THE BODY WORK DONE. THE INSURANCE COMPANY WILL NOT COVER THE CAUSE OF THE ACCIDENT ONLY THE ACCIDENT ITSELF. MY INSURANCE COMPANY SENT ONE OF THEIR APPRAISERS OVER TO THE BODY SHOP AT THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAD THE WORK DONE AND WAS TOLD THAT THE SAME INCIDENT HAPPENED TO ONE OF THE GUYS THAT WORKED AT THE BODY SHOP WHILE HE WAS PULLING MY CAR BACK INTO ONE OF THEIR GARAGES. I AM SUPPOSED TO PICK UP MY CAR BECAUSE THE BODY WORK IS COMPLETE BUT I AM AFRAID TO DRIVE THE CAR AGAIN AND FEEL THAT THIS IS A MAJOR SAFETY CONCERN. I PURCHASED MY CAR FROM THIS DEALERSHIP 3 YEARS AGO, IT WAS USED WHEN I BOUGHT IT. DO I HAVE ANY RIGHTS AS FAR AS HAVING THEM TEST AND REPAIR THE CAR AT THEIR EXPENSE? *TR
Electrical system, Nov 20, 2013
MY CAR WOULD NOT START AND IT IS UNKNOWN AS TO THE REASON FOR WHY THIS IS HAPPENING. THE BATTERY IS FINE, ALTERNATOR AND ALL TESTS ARE JUST FINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND THIS HAPPENS RANDOMLY WITH NO REASON (AT HOT OR COLD TEMPS). THE MECHANICS ARE UNABLE TO FIND A REASON FOR THIS. THERE IS NO CRANKING WHEN THIS HAPPENS BUT ALL LIGHTS BOTH INSIDE AND OUT ARE WORKING. NEED ANSWERS!! AS I CAN NO LONGER BE STRANDED IN DIFFERENT LOCATIONS. *TR
Electrical system, Nov 19, 2013
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES. IN 2009, THE INSTRUMENT CLUSTER WAS REPLACED AND THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 23,994.
Structure, Nov 13, 2013
INTERIOR DOOR HANDLES ARE INOPERABLE. CANNOT OPEN DOOR FROM THE INSIDE OF THE VEHICLE. HANDLES CRACK AND BREAK EASILY. THIS CAUSES OPERATOR AND PASSENGERS UNABLE TO EXIT VEHICLE IN A TIMELY FASHION. DOORS MUST BE OPENED FROM THE OUTSIDE. *TR
Structure, Nov 12, 2013
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE DRIVER'S SIDE DOOR HANDLE PANEL AND THE PASSENGER'S SIDE REAR DOOR HANDLE PANEL FAILED TO OPERATE NORMALLY. THE CONTACT ALSO MENTIONED THAT THE PROBLEM RECURRED INTERMITTENTLY AND PASSENGERS COULD NOT EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HANDLES HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Visibility, Nov 11, 2013
THE SUNROOF/MOONROOF DOES NOT SET APPROPRIATELY WHEN CLOSED AND CAUSES WATER LEAK AND SUBSEQUENT WATER DAMAGES. THIS ALSO LEADS TO THE DRAINAGE LINES TO CLOG UP AND CAUSES WATER TO BACKUP INTO SENSITIVE ELECTRICAL COMPONENTS WITHIN THE ROOF. MY MAPLIGHT AND HOMELINK BUTTONS ALONG WITH THE SUNROOF ENGINE AND BUTTONS HAVE ALL FAILED TO OPERATE AS A RESULT OF WATER DAMAGES. PLEASE REQUEST A RECALL ON THIS AS THERE IS A DATABASE OF CONSUMERS WITH SIMILAR COMPLAINTS. *TR
Seat belts, Nov 11, 2013
THE MIDDLE SEAT BELT LOCKS UP AND RENDERS IT USELESS. IT LOCKS SO TIGHT THAT IT IS IMPOSSIBLE TO LOOSEN AND BECOMES A SAFELY RISK IF GOD FORBID SOMEONE WOULD BE STUCK IN IT DURING AN ACCIDENT. IT HAS STARTED TO DIG INTO MY SEAT SO BAD THAT I HAVE NO CHOOSE BUT TO CUT IT AND REMOVE AND REPLACE IT. THIS IS A MANUFACTURER DEFECT AND SHOULD BE A SAFETY RECALL AND PLACED ON THIS ASAP. *TR
Power train, Nov 7, 2013
I WANTED TO LET YOU KNOW ABOUT A POSSIBLE SAFETY ISSUE. I OWN A 2005 JEEP CHEROKEE LIMITED AND THE 4 WHEEL DRIVE TRANSFER CASE WENT OUT WHILE WE WERE CAMPING IN MYRTLE BEACH. IT COULD BE DRIVEN SO I DROVE TO THE JEEP DEALERSHIP THERE AND THEY SAID IT THE TRANSFER CASE AND IT WAS ON MAJOR BACK ORDER AND THEY COULDN'T GIVE ME AN IDEA OF WHEN IT WOULD BE DONE. WHEN WE ARRIVED HOME IN MANNING, SC, I BROUGHT THE JEEP TO STOKES-CRAVEN JEEP IN MANNING. THEY TOLD ME THERE ARE MORE THAN 550 TRANSFER CASES ON BACK ORDER AND THEY WERE NOT SURE WHEN THEY WOULD ARRIVE. AFTER THEY LOOKED AT THE PART, IT WAS MAKING A LOT OF NOISE SO IT COULDN'T BE DRIVEN. I ASKED THE SERVICE MANAGER IF THIS WAS A RECALL ITEM SINCE THERE WERE SO MANY ON BACK ORDER AND HE SAID THERE WASN'T AT THAT TIME. I CALLED CHRYSLER AND ASKED THE QUESTION ABOUT RECALL AND ONLY GOT AN ANSWER ABOUT THE PART, WHICH THEY DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. COULD YOU CHECK TO SEE IF THIS SHOULD BE AN ITEM THAT SHOULD BE SUBJECT TO RECALL? PERHAPS YOU CAN GET SOME STRAIGHT ANSWERS. I KNOW THERE WAS A RECALL REGARDING THE TRANSFER CASE IN MAY THAT REQUIRED A SOFTWARE UPDATE AND THAT UPDATE WAS DONE. THANKS *TR
Service brakes, Oct 31, 2013
EMERGENCY BRAKE SHOES (REAR) DELAMINATED FROM CALIPER AND JAMMED UP IN THE BRAKE DRUM PREVENTING THE VEHICLE FROM ROLLING. THIS COULD HAVE OCCURRED WHILE VEHICLE WAS AT SPEED AND CAUSED AN UNCONTROLLED BRAKING SITUATION. AFTER READING SEVERAL POSTS ON NUMEROUS JEEP BLOGS I SEE THAT MY VEHICLE WAS NOT AN EXCEPTION. *TR