2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Structure, Nov 27, 2011
THE PLASTIC PANELING NEAR MY DOOR HANDLES HAVE BECOME BRITTLE AND HAVE BROKEN CAUSING MY PASSENGERS TO BECOME STUCK ON THE INSIDE OF THE VEHICLE AND UNABLE TO OPERATE THE DOOR HANDLE PROPERLY ON EXITING THE VEHICLE. THIS IS A SAFETY CONCERN AS THE PASSENGER MAY NOT BE ABLE TO EXIT THE VEHICLE EASILY IN CASE OF AN ACCIDENT. *TR
Structure, Nov 24, 2011
ALL 4 INTERIOR DOOR HANDLES BROKEN OR CRACKED AND ABOUT TO BREAK OFF COMPLETELY. MAJOR SAFETY HAZARD - UNABLE TO OPEN/OPERATE DOORS FROM THE INSIDE IN CASE OF ACCIDENT OR EMERGENCY. OBVIOUS MANUFACTURER DEFECT USING VERY INFERIOR DESIGN/MATERIALS. RECALL REQUESTED AS HUNDREDS OF JEEP OWNERS ARE REPORTING THE EXACT SAME ISSUE. *TR
Power train, Nov 23, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WOULD STALL AND DOWNSHIFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR EXAMINATION. THE DEALER STATED THAT THE OIL DIP STICK SEAL ON THE TRANSMISSION WAS ALLOWING WATER FROM THE AIR CONDITIONER EVAPORATOR TO ENTER THE TRANSMISSION. THE CONTACT FOUND THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 95,231.
Latches/locks/linkages, Nov 21, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN A PASSENGER ATTEMPTED TO EXIT FROM THE FRONT PASSENGER SEAT, THE DOOR HANDLE DETACHED FROM THE VEHICLE. THE FAILURE ALSO OCCURRED ON BOTH DRIVER'S SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,800.
Electrical system, Nov 20, 2011
MY 2005 JEEP GRAND CHEROKEE LIMITED WILL NOT START SOMETIMES. EVERYTHING ELSE WILL SEEM TO BE WORKING FINE, BUT I GO TO START MY CAR AND I GET A CLICK, BUT NO CRANK. THE BATTERY, ALTERNATOR, STARTER, SOLENOID HAVE ALL BEEN TESTED, AND DO NOT SEEM TO BE THE PROBLEM. I HAVE FOUND MANY OTHER JEEP OWNERS THAT HAVE HAD THE SAME PROBLEM. *TR
Structure, Nov 19, 2011
INSIDE DOOR HANDLES START TO BREAK AT THE PLASTIC HOUSING WHERE THE HANDLE ATTACH TO. TWO DOORS ARE BROKEN AND UNUSABLE AT THE MOMENT. PASSENGERS CAN'T EXIT THE VEHICLE WHICH POSE A BIG SECURITY RISK. THIS IS A COMMON PROBLEM ON JEEP GRAND CHEROKEE AND SHOULD BE FIXED FOR FREE BY THE MANUFACTURER. TODAY IT COSTS APPROX $3000 TO FIX ALL FOUR DOORS. *TR
Latches/locks/linkages, Nov 10, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES WAS CRACKING AND FRACTURING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000.
Steering, Electrical system, Nov 9, 2011, crash, fire
HEMI MOTOR STALLED, BACK-FIRED, CAUGHT FIRE IN ENGINE COMPARTMENT AND LOST CONTROL OF STEERING. VEHICLE ACCELERATED AND LEFT THE ROAD AND FLIPPED ONTO SIX CARS IN PARKING LOT. AT THAT POINT INSIDE OF VEHICLE CAUGHT FIRE. PASSENGERS WERE A 5 YEAR OLD BOY AND THE DRIVER WAS A 63 YEAR OLD MALE. SEVEN VEHICLES WERE DESTROYED IN THIS ACCIDENT. *TR
Structure, Nov 9, 2011
THE PLASTIC PART OF THE INSIDE DOOR PANEL WHICH HOLDS THE DOOR HANDLE BROKE SO I AM UNABLE TO OPEN THE DOOR FROM THE FRONT DRIVER'S SIDE. I CAN'T GET OUT OF THE CAR WITHOUT CLIMBING OVER TO THE PASSENGER SIDE OF THE CAR. I BELIEVE THIS IS A SAFETY ISSUE. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS PARTICULAR MODEL/YEAR. THE PASSENGER SIDE IS CRACKED AS WELL SO I EXPECT THIS WILL BREAK OVER TIME. *TR
Structure, Nov 7, 2011
3 OF 4 THE INTERIOR DOOR KNOBS HAVE BROKEN OFF ON THIS VEHICLE. WHAT IF I HAD PASSENGERS AND WAS INVOLVED IN A WRECK? NO ONE WOULD BE ABLE TO GET OUT! I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM... IT IS ALL OVER THE INTERNET. DOES SOMEONE HAVE TO BE KILLED BEFORE THE COMPANY IS PROMPTED TO FIX THIS PROBLEM? A MANUFACTURES DEFECT SHOULD BE COVERED/FIXED BY THE MANUFACTURER... HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/. *TR
Power train, Nov 6, 2011
SOMETIMES THIS VEHICLE ACTS AS THOUGH IT IS STUCK IN ITS LOWEST GEAR. IF I LET THE VEHICLE COOL OFF FOR 3 OR MORE HOURS IT ACTS FINE UPON RESTART. I HAVE FOUND A TRANSMISSION RECALL BUT DON'T KNOW IF IT IS THE SAME PROBLEM. *TR
Structure, Nov 6, 2011
THE FRONT PASSENGER AND BOTH REAR INTERIOR DOOR HANDLES HAVE BROKEN OFF. THERE IS NO WAY TO EXIT THE VEHICLE IN CASE OF AN EMERGENCY! I HAVE FOUND ON THE INTERNET THAT THIS IS A COMMON OCCURRENCE BUT I HAVEN'T FOUND OUT WHAT THE COMPANY IS OFFERING FOR A FIX. THIS IS AN OBVIOUS MANUFACTURERS DEFECT CONSIDERING THAT ALL THREE OF THEM BROKE WITHIN DAYS OF ONE ANOTHER. *TR
Electrical system, Oct 31, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED THE CONTACT OPENED THE REAR LIFTGATE WHEN IT SUDDENLY CLOSED ABRUPTLY AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT SUSTAINED HEAD INJURIES AND WAS TRANSPORTED TO THE HOSPITAL WHERE NINE STAPLES WERE PUT INTO HER HEAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 71,727.
Structure, Oct 24, 2011
I HAVE BEEN DEALING WITH THIS FOR YEARS IN MY 2005 JEEP GRAND CHEROKEE. THE DOOR HANDLES ON THE INSIDE ARE ALL BROKEN. ONE IN THE BACK IS COMPLETELY BROKE OFF AND THE 2 IN THE FRONT ARE HANGING BY A WIRE. THIS IS A VERY DANGEROUS ISSUE AND I GET NOWHERE WHEN TRYING TO TALK TO JEEP OR EVEN JEEP DEALERS. RECENTLY I SAW ONLINE MANY MORE PEOPLE WITH THIS PROBLEM AND SOMEONE EVEN SAID JEEP AGREED TO A $50 COPAY IN 2010. I BROUGHT MY JEEP INTO THE DEALER WHEN IT WAS STILL COVERED UNDER MY EXTENDED WARRANTY BOUGHT FROM JEEP WHEN I BOUGHT IT IN 2006, AND THEY TOLD ME IT IS COSMETIC AND NOT COVERED. WHEN CALLING JEEP I WAS TOLD NOBODY HAS DIED SO NO RECALL AND I AM RESPONSIBLE FOR REPLACING THESE DOOR HANDLES. YOU CAN NOT REPLACE THE HANDLES ONLY, YOU HAVE TO REPLACE THE WHOLE PANEL AND TOTAL COST IS AROUND $3000. WITH THE AMOUNT OF PEOPLE HAVING THIS ISSUE IT IS UNBELIEVABLE THAT IT IS NOT BEING ADDRESSED ON A LARGE SCALE. IF ONE OF US GETS KILLED FROM BEING TRAPPED INSIDE OF THEIR JEEP BECAUSE THE DOOR HANDLES ARE ALL BROKEN THEY WILL HAVE A HUGE PRICE TO PAY. I AM DOWN TO ONE HANDLE, AND EXTREMELY UNHAPPY! PLEASE HELP!!! *TR
Structure, Oct 21, 2011
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED V8 5.7L AND 3 OF THE 4 DOOR HANDLES ARE CRACKED. A COUPLE OF THEM HAVE BEEN CRACKED FOR A WHILE, BUT RECENTLY ANOTHER ONE LITERALLY JUST CRACKED OPEN BY JUST OPENING THE REAR DOOR WITH LITTLE FORCE. THERE HAVE BEEN NUMEROUS CLAIMS ON THIS ISSUE AT THIS SITE HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/. CLEARLY I AM NOT THE FIRST PERSON WHO HAS HAD THIS ISSUE. MY JEEP IS IN GREAT CONDITION, SO THIS ISN'T AN ABUSE ISSUE. I AM CONCERNED THAT THE CONDITION THE REAR DOORS ARE IN WILL SOON MAKE THEM NON-FUNCTIONAL. THE REPAIR FOR THIS ISSUE IS A RIDICULOUS AMOUNT. *TR
Electrical system, Oct 19, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER MULTIPLE ATTEMPTS, THE VEHICLE STARTED SUCCESSFULLY. THE CONTACT ALSO STATED THAT HE REPLACED THE BATTERY, STARTER, AND STARTER RELAY AT INDEPENDENT REPAIR SHOPS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 105,000.
Electrical system, Oct 17, 2011
MY 2005 JEEP GRAND CHEROKEE LIMITED WILL SPORADICALLY LOSE A PORTION OF ITS ELECTRICAL POWER. IT CAN BE RESTORED BY STOPPING THE VEHICLE AND RESTARTING THE ENGINE. IT NEVER LOSES THE RADIO NOR THE "P,R,N,D" ON THE ODOMETER, BUT IT ALWAYS LOSES THE REMAINDER OF THE ODOMETER, THE TURN SIGNALS AND THE HVAC SYSTEM. THE JEEP DEALER IS UNABLE TO REPAIR THE VEHICLE. *TR
Structure, Oct 13, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND REAR PASSENGER INTERIOR DOOR HANDLES FRACTURED WHILE ATTEMPTING TO OPEN THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,489.
Structure, Oct 12, 2011
FRONT DRIVERS INSIDE DOOR HANDLE CAME OFF IN MY HAND. *KB
Structure, Oct 11, 2011
THREE OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN OFF AND ARE UNUSABLE. THE OTHER TWO ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE. THE DEALER STATES IT IS $700 -$900 PER DOOR TO FIX. PARTS TO FIX THE DOOR HANDLES ARE UNAVAILABLE FOR SALE OUTSIDE THE DEALERSHIPS. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE, I AM UNABLE TO ALLOW ANYONE TO RIDE IN THE BACK SEATS AT THIS TIME. IF AN ACCIDENT WERE TO OCCUR, THEY WOULD BE UNABLE TO EXIT THE CAR FROM THE INSIDE. THERE ARE NUMEROUS COMPLAINTS POSTED AS WELL AS A WEBSITE WHERE HUNDREDS OF PEOPLE ARE STATING THE SAME EXACT ISSUE WITH THEIR 2005 JEEP. THERE WAS NOT ANY OUTSIDE CIRCUMSTANCES THAT CAUSED THIS DEFECT. THE DEALER STATES IT IS NORMAL WEAR AND TEAR. THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE. HERE IS A LINK TO A WEBSITE WITH TONS OF COMPLAINS ON THIS ISSUE HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/#COMMENT-11230 *KB
Structure, Oct 10, 2011
INTERIOR DOOR HANDLE HOUSINGS CRACKING AND BREAKING. HARD TO OPEN DOOR FROM THE INSIDE. NOT COVERED UNDER WARRANTY OR RECALL. *KB
Structure, Oct 10, 2011
INTERIOR DOOR HANDLES ARE BROKEN OFF, FRONT DOOR CRACKED AND DRIVER DOOR MISSING PART. *KB
Structure, Oct 5, 2011
THE DRIVER SIDE INTERIOR DOOR HANDLE BEGAN TO CRACK, FOLLOWED BY THE OTHER THREE INTERIOR DOOR HANDLES. I CAN BARELY OPEN ANY OF THE DOORS FROM THE INSIDE AT THIS POINT. I FEAR THAT VERY SOON, I WON'T BE ABLE TO OPEN ANY OF THE DOORS FROM THE INSIDE AT ALL RENDERING MY VEHICLE USELESS. THIS IS OBVIOUSLY A FACTORY DEFECT THAT I COULD NOT HAVE CAUSED BY MYSELF. THE DOOR HANDLES ON MY VEHICLE SHOULD NOT BE FALLING APART AFTER ONLY SIX YEARS. THE POOR QUALITY OF THE PLASTIC USED TO MAKE THE DOOR PANELS IS CLEARLY THE PROBLEM. I CANNOT AFFORD TO REPLACE ALL FOUR DOOR PANELS ON MY OWN, NOR DO I FEEL THAT I SHOULD TAKE FULL RESPONSIBILITY FOR COST. I AM EXTREMELY FRUSTRATED AND UPSET BY THE DISAPPOINTING QUALITY OF THE VEHICLE AND THE CURRENT STATE OF THE ECONOMY IS NOT MAKING THINGS EASIER FOR ME. *TR
Structure, Oct 4, 2011
PANEL BEHIND THE INTERIOR DOOR HANDLES ARE CRACKING, LEAVING THE DOOR HANDLES FLIMSY AND ALMOST INOPERABLE. NUMEROUS COMPLAINTS HAVE BEEN FILED. RECALL NEEDS TO BE ISSUED. *TR
Structure, Oct 3, 2011
I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES STARTED BREAKING FROM THE PLASTIC THEY ARE ATTACHED TO ABOUT A YEAR AGO.THE DRIVERS DOOR IS COMPLETELY BROKEN I DO NOT HAVE ANY WARRANTY LEFT ON THE CAR AND LOOKED INTO FIXING AND FOUND OUT THAT ONE DOOR ALONE THE PART WOULD BE $660 BEFORE LABOR. I HAVE ALL FOUR DOORS THAT NEED TO BE FIXED. I CALLED TO SPEAK TO THE DEALERSHIP AND TOLD THEM THAT THIS WAS A SERIOUS PROBLEM AND BELIEVE THE DOORS ARE MADE OF CHEAP OR DEFECTIVE PARTS AND WAS TOLD THEY COULD NOT HELP ME BECAUSE OF THE MILES ON MY CAR. THEY TOLD ME THEY WOULD NOT DO ANYTHING ABOUT HELPING ON THE COSTS, I HAVE HEARD THAT OTHER FOLKS HAVE BEEN HELPED WITH 50% OF THE COSTS. I KNOW THAT THERE IS A SERIOUS PROBLEM BECAUSE I ALSO HAVE A VW AND VOLVO AND THEY ARE NEAR THE SAME AGE AND DO NOT HAVE ANYTHING WRONG WITH THEM. THE SAFETY ISSUE IS THAT THE ONLY WAY SOMEONE CAN GET OUT OF THE CAR IS TO PUT THE WINDOW DOWN TO OPEN FROM THE OUTSIDE. THEY ARE ELECTRIC WINDOWS SO IF IN AN ACCIDENT IT COULD BECOME TRAGIC. I BELIEVE THAT THIS SHOULD BE A RECALL ITEM FOR ANY 2005 VEHICLE NO MATTER HOW MANY MILES ON THE CAR. I HAVE SEEN SOOO MANY COMPLAINTS ON THE 2005 MODEL HAVING THIS ISSUE. IT IS A SERIOUS PROBLEM THAT SHOULD BE REQUIRED TO BE FIXED BY THE COMPANY. THE CAR HAS HAD NORMAL WEAR AND TEAR. THANKYOU *TR