2006 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,297 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2006 reports, 47 involved a crash and 7 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleAug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V295000 on NHTSA.gov
Representative owner complaints
1,297 reports, newest first.
Power train, Engine, Dec 2, 2013
CAR HAS ON 2 SEPARATE OCCASIONS JUMPED FROM DRIVE INTO NEUTRAL. CONTACTED CHRYSLER AS THEY HAVE A RECALL ON JEEP GRAND CHEROKEES FOR THIS ISSUE. HOWEVER, THEY SAY THAT THIS VEHICLE WASN'T INCLUDED IN RECALL AS IT WAS NOT MANUFACTURED AT THE SAME PLANT WHERE THE OTHER VEHICLES WERE THAT MANDATED THE RECALL. *TR
Structure, Nov 26, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES FAILED AND COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,194.
Electrical system, Electronic stability control (ESC), Service brakes, Nov 20, 2013
DRIVING ON THE HIGHWAY AND THE ENTIRE DASH BOARD LIT UP, BLANK A FEW TIMES, AND THEN WENT DARK. NOTHING ON THE DASH BOARD WAS WORKING (NO MPH, GAS GAUGE, ETC.). AFTER A FEW MINUTES OF BLINKING AND GOING DARK, EVERYTHING BEGINS TO WORK AGAIN, BUT THE CHECK ENGINE LIGHT COMES ON. THIS EXACT SCENARIO HAS HAPPENED MULTIPLE TIMES. USUALLY THE LIGHT WILL STAY ON FROM ANYWHERE BETWEEN 1-5 DAYS AND THEN GO AWAY. I HAVE BEEN DEALING WITH THIS ISSUE FOR OVER A YEAR. IN ONCE INSTANCE, I WAS DRIVING AROUND THE CITY GOING 10-15 MPH AND THIS SCENARIO HAPPENED AND THE BRAKES WERE NOT WORKING PROPERLY AND THE CAR WAS VERY HARD TO TURN. EVERYTIME I HAVE BROUGHT THE CAR TO THE DEALER THEY TRY TO PULL A CODE AND NOTHING IS AVAILABLE FOR THEM. AT THIS POINT I AM FED UP SO I AM OFFICIALLY REPORTING THE ISSUE. IT IS COMPLETELY UNSAFE TO BE DRIVING WHEN THIS HAPPENS, ESPECIALLY WHEN YOU ARE ON THE HIGHWAY. LET'S HOPE SOMETHING IS OFFICIALLY DONE BEFORE ANYONE GETS HURT. *TR
Suspension, Structure, Nov 10, 2013
INTERIOR DOOR HANDLES ARE BREAKING AND NOT STURDY. SOME DOOR CANNOT BE OPENED FROM THE INSIDE AS THE HANDLES ARE NOT RELIABLE AND EVEN SOME CAUSE MINOR INJURIES DUE TO SHARP EDGES. *TR
Power train, Oct 31, 2013
MY JEEP HAS BEEN SLIPPING OUT OF GEAR WHILE DRIVING FREQUENTLY AND ALL THE CAR DOES IS REV, AS IF IT IS IN NEUTRAL. THIS HAS HAPPENED OFF AND ON OVER THE LAST TWO YEARS AND NOTHING HAS BEEN DONE ABOUT IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY TELL ME THAT EVERYTHING IS FIXED. THEN IT HAPPENS AGAIN WHEN I LEAST EXPECT IT. IT IS VERY DANGEROUS FOR THIS TO BE HAPPENING WHILE I'M DRIVING WITH MY 2 YEAR OLD DAUGHTER IN THE CAR. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THAT I WAS NOT INCLUDED IN THE RECALL AND TO JUST TAKE IT TO THE DEALERSHIP, WHICH I HAVE ALREADY DONE SEVERAL TIMES AND AM TIRED OF WASTING MY MONEY. THIS IS HAPPENING TO MY CAR AND I DON'T WANT TO WAIT UNTIL AN ACCIDENT HAPPENS. I WILL CONTINUE TO LOG COMPLAINTS AND DOCUMENT EACH TIME THIS HAPPENS UNTIL SOMETHING IS DONE. *TR
Vehicle speed control, Oct 30, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS AS ALL THE WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 93,667.
Steering, Electrical system, Service brakes, Engine, Oct 17, 2013
MY PREGNANT WIFE HAS HAD THIS ISSUE BEFORE WITH THE CAR AND WE TOOK IT TO THE DEALERSHIP WITHOUT ANYONE BEING ABLE TO FIX IT. WHILE DRIVING BETWEEN 15-60 MPH THE CAR COMPLETELY SHUTS DOWN. NO POWER STEERING, BRAKES, OR ELECTRICAL. YOU HAVE TO THROW IT IN NEUTRAL AND START IT BACK UP. THIS HAS TO BE AN ELECTRICAL ISSUE AS OTHER QUIRKY THINGS HAVE BEEN HAPPENING AS WELL SUCH AS THE HEADLIGHTS WILL FLICKER ON AND OFF AND THE VOLUME AND STATIONS SELECTORS ON THE STEERWHEEL OFTEN DO NOT WORK PROPERLY. THIS IS AN ISSUE THAT JEEP NEEDS TO IDENTIFY AND FIX. VERY SCARY TO BE GOING 50-60 MPH AND LOSE CONTROL OF YOUR CAR GOING DOWN THE HIGHWAY. OVER THE PAST TWO DAYS THIS HAS HAPPENED THREE TIMES. I HAVE DONE RESEARCH ONLINE AS WELL AND THERE ARE PLENTY OF OTHER JEEP OWNERS THAT HAVE THIS SAME ISSUE. JEEP NEEDS TO HAVE A RECALL FOR THIS ISSUE. I AM SHOCKED THAT THIS HAS NOT HAPPENED YET. *TR
Engine, Oct 12, 2013
VEHICLE STALLS WHEN COMING TO A STOP OCCASIONALLY. IT IS AN AUTOMATIC. PUT IN PARK STARTS RIGHT UP. 4.7 ENGINE. *TR
Air bags, Sep 30, 2013
RE: SAFETY RECALL M35/NHTSA 12V-527 I RECEIVED THE AFOREMENTIONED RECALL NOTICE 3 MONTHS AGO. I HAVE CALLED THE KEY WEST DEALERSHIP 3 TIMES TO ARRANGE TO GET THE PROBLEM FIXED ONLY TO BE TOLD THAT CHRYSLER WAS STILL TRYING TO RESOLVE THE TECHNICAL ISSUE. TODAY I CALLED THE MARION, NC DEALER AND WAS TOLD THAT CHRYSLER WOULD ONLY ALLOW THEM TO FIX ONE PER WEEK AND THAT THEY HAD 6 AHEAD OF ME. MEANTIME I AM DRIVING A MY JEEP VEHICLE WITH THE SERVICE AIRBAG ICON LIT UP. I CAN'T WAIT 6-8 WEEKS TO GET THIS REPAIR DONE. I AM CONCERNED THE DRIVER AIR BAG MIGHT DEPLOY UNEXPECTEDLY AND CAUSE AN ACCIDENT. PLEASE HELP ME. THANK YOU. *TR
Power train, Air bags, Sep 24, 2013
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LIGHTS ON THE GEAR SHIFTER ILLUMINATED AS THE VEHICLE SIMULTANEOUSLY DECELERATED AND ENGAGED INTO NEUTRAL INDEPENDENTLY. THE CONTACT HAD TO SHIFT FROM PARK TO DRIVE WHILE THE VEHICLE WAS IN MOTION IN ORDER TO RESOLVE THE FAILURE MOMENTARILY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 130000.
Electrical system, Service brakes, Engine, Sep 23, 2013
MY 2006 JEEP GRAND CHEROKEE LARDEO HAS ALL THE SAME ISSUES AS LISTED BY EVERY OTHER JEEP OWNER. THE ENGINE RANDOMLY SHUTS OFF WHILE DRIVING DOWN THE ROAD, THE DASH BOARD AND HEADLIGHTS FLICKER ON AND OFF CONSTANTLY. SOMETIMES WE START SOMETIMES WE DONT. WHEN PULLING OUT INTO TRAFFIC , MAYBE IT WILL GO, MAYBE IT WONT. I HAVE LOST MY BRAKES ON SEVERAL OCCASIONS AS WELL. NOW THE JEEP SITS IN MY DRIVEWAY AS IT WONT START AT ALL, AND OF COARSE NOBODY CAN TELL ME WHAT IS WRONG WITH IT AS USUAL ! NOTHING LIKE PAYING FOR A DEAD HORSE ! I HAVE CONTACTED THE CHRYSLER CORPORATION ONLY TO BE TOLD THESE ARE NOT "SAFETY" ISSUES. GOOD LORD WHAT DOES IT TAKE TO GET A DECENT VEHICLE THAT IS SAFE AND RELIABLE ? I GUESS THAT WOULD BE NOT BUYING ANYTHING CHRYSLER, DODGE, JEEP IN THE FUTURE IS THE ROUTE I WILL TAKE ! I ONLY HOPE WHEN ONE OF THESE TICKING BOMBS FAIL, MY FAMILY AND FRIENDS ARENT ON THE ROAD THAT DAY !
Vehicle speed control, Sep 20, 2013
I WAS DRIVING ALONG AND DECIDED TO TURN ON THE CRUISE CONTROL. WHEN I DID THE JEEP ACCELERATED OUT OF CONTROL AND I WAS GOING 75. THE GAS PEDAL WENT DOWN TO THE FLOOR. IT WOULD NOT TURN OFF USING THE OFF BUTTON ON THE STEERING WHEEL. I SLAMMED ON THE BRAKES AND THE CRUISE CONTROL TURNED OFF. AT THAT TIME THE GAS PEDAL POPPED BACK UP. OVER THE NEXT WEEK, I ATTEMPTED TO USE MY CRUISE CONTROL SEVERAL TIMES, AND EACH TIME THE VEHICLE SPEED EXCELLED ON ITS OWN TO DANGEROUS SPEEDS, AND THE PEDAL WENT DOWN TO THE FLOOR. I HAVE ASKED A COUPLE OF MECHANICS TO LOOK AT IT AND THEY DON'T KNOW WHAT IS WRONG, BUT THE SAME THING HAPPENED TO THEM. THEY SAID THAT THIS COULD CAUSE AN ACCIDENT AND I HAD THEM DISCONNECT THE CRUISE CONTROL. I WOULD LIKE IT FIXED, BUT NO SEEMS TO KNOW THE PROBLEM. *TR
Electrical system, Sep 15, 2013
DASH WARNING LIGHTS ALL COME ON. VEHICLE SPUTTERS AND LOOSES POWER. DID NOT STALL BUT SEEMED LIKE IT ALMOST DID. THEN ALL POWER CAME BACK AND LIGHTS GO OFF. ALMOST SEEMS LIKE THE MAIN COMPUTER RESETS. HAS DONE IT 6 TIMES IN LAST 3 MONTHS. MECHANIC CHECKED IT AND SAID THERE WERE NO CODES AND COULD NO DUPLICATE WHILE AT THE SHOP. FEELS UNSAFE TO DRIVE SINCE PROBLEM IS INTERMITTENT AND HAPPENS UNDER VARIOUS CONDITIONS. *TR
Air bags, Seat belts, Sep 10, 2013
PASSENGER SEAT & AIRBAG DEPLOYMENT SENSORS - PASSENGER AIRBAG LIGHT CAME ON, TOOK VEHICLE TO DEALER FOR INSPECTION & DEALER STATED THAT SEATBELT 'TENSIONER' SENSOR TIED TO AIRBAG DEPLOYMENT VELOCITY WAS MALFUNCTIONING ($278.00 PLUS $115.00 LABOR TO REPLACE). . DEALER WON'T REPLACE (OUT OF WARRANTY), NEITHER WILL JEEP. *TR
Power train, Electrical system, Sep 5, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO NEUTRAL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM) BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/24/13*LJ
Electrical system, Service brakes, Engine, Sep 3, 2013
LIKE OTHERS VEHICLE HAS STALLED WHILE AT LOW SPEEDS. AT RANDOM TIMES, TOOK TO MY MECHANIC AND HE NEVER COULD DUPLICATE THE PROBLEM. UNTIL, I TOOK IT THERE FOR AN ELECTRICAL PROBLEM AND TO CHECK OUT THE STEERING. WHILE HE WAS TEST DRIVING THE CAR, IT STALLED ON HIM AND STILL COULD NEVER FIND THE PROBLEM, MY LIGHTS FLICKER ON THE INSIDE, DASH OVER HEAD LIGHT ALL INSIDE LIGHTS, AT NIGHT WHEN I HAVE MY LIGHTS ON, TILL I TURN THEM VERY LOW AND STILL FLICKERS BUT CAN'T NOTICE IT AS MUCH, INSIDE LIGHTS DON'T TURN ON AT ALL WHEN I TRY TO SWITCH THEM ON AS WELL. THE AIR BAG LIGHT HAS STAYED AND BEEN ON FOR A WHILE, MY MECHANIC RAN A TEST ON THAT AS AIR BAG IS FINE BUT LIGHT STAYS ON. I KNOW THERE WHERE RECALLS SO I CALLED CHRYSLER AND THEY SAID MY CAR DOES NOT QUALIFY UNDER ANY OF THE RECALLS. NOW MY ABS AND ESP/BAS, TRACTION CONTROL LIGHT ARE ON. AT FIRST THEY CAME ON WHILE I WAS DRIVING WHEN WENT TO SLOW DOWN MY BREAKS RATTLED, THE LIGHTS CAME ON THEN WENT OFF. NOW THEY HAVE BEEN ON AND WON'T TURN OFF. AND MY CRUISE CONTROL STOPPED WORKING AS WELL SAME TIME. THERE SEEMS TO BE NOTHING THAT COMES UP WHILE RUNNING TEST AND STUFF. MY CAR HAS 115756 MILES ON IT AND THESE PROBLEMS KEEP HAPPENING. ALSO WHEN I START IT THE CAR IDEALS ROUGH AND WHEN I'M STOPPED AT A LIGHT TRIED AND REPLACED PARTS AND STILL DOES IT. I LOVE MY JEEP AND WOULD LIKE TO HAVE THESE PROBLEMS FOUND OUT AND FIX I'M ALMOST DONE PAYING IT OFF AND WANT TO KEEP IT BUT IT SCARES ME THAT IT'S COULD STALL ANY MOMENT RANDOMLY. *JB
Structure, Aug 27, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR HANDLES WERE CRACKED AND FRACTURED. IN ADDITION, THE DOOR PANELS WERE SLIGHTLY CRACKED. IN ORDER TO EXIT THE VEHICLE, THE CONTACT OR PASSENGERS HAD TO OPEN THE WINDOWS AND ENGAGE THE EXTERIOR DOOR PANELS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Power train, Electrical system, Aug 22, 2013
I RECEIVED A RECALL LETTER IN JUNE 2013 FROM CHRYSLER RECALL N23/NHTSA 13V-175 TRANSFER CASE ACTUATOR. STATING SOFTWARE WAS NOT AVAILABLE JUST YET TO FIX. THEN IN AUGUST 2013 RECEIVED A SECOND RECALL NOTICE EXPLAINING THAT THE SOFTWARE IS NOW AVAILABLE FOR THE RECALL TO BE RESOLVED. ALL I HAVE TO DO IS GO TO A CHRYSLER/DODGE/JEEP DEALERSHIP AND HAVE THE SOFTWARE REPROGRAM THE FINAL DRIVE CONTROLLER MODULE.ON AUGUST 13/2013 I HAD THE RECALL SERVICED AT JOHNSON DODGE DEALERSHIP IN BUDD LAKE NJ ( 481 RT 46 BUDD LAKE NJ 07828). THEY DID SERVICE MY VEHICLE FOR SAID RECALL. THE NEXT DAY AND EVERYDAY SINCE I HAVE A WARNING LIGHT ON MY DASH STATING""SERVICE 4WD SYSTEM". I READ THE CAR MANUAL AND DID SOME TROUBLE SHOOTING, BUT LIGHT STILL ON. I TRIED TO PUT VEHICLE INTO 4WD LO, AS INSTRUCTED BY THE CAR MANUAL. RESULT, IS DOESN'T GO INTO 4WD LO, WARNING MESSAGE STILL COMING ON. I MADE AN APPOINTMENT (AUGUST 22/2013) FOR THE SAME DEALER TO INSPECT THIS ISSUE BECAUSE I DO BELIEVE POSSIBLY SOMETHING WAS EITHER DONE INCORRECTLY, OR WRONG SOFTWARE. END RESULT FROM SECOND VISIT TO DEALER IS , MY TRANSFER CASE ACTUATOR NEEDS REPLACING !! ($600 PLUS TAX) . THEY WILL REPLACE IT, BUT I FEEL THE TWO ISSUES ARE RELATED, AND I SHOULD NOT HAVE TO PAY THE BILL. THE DEALER REINSPECTED ALL ABOVE COMPONENTS AND STATED THE SOFTWARE IS NOT WORKING PROPERLY WITH THE ACTUATOR? SO END RESULT IS THEY WANT TO REPLACE THE ACTUATOR. MY ORIGINAL RECALL LETTER SAID I MAY HAVE A FAULT IN THE ACTUATOR, BUT THE SECOND LETTER STATED FOR THE NEW SOFTWARE TO FIX ALL. THE DEALER SAID THATS ALL THEY CAN DO! CALL CHRYSLER AND SEE WHAT THEY SAY. TRIED TO CALL A SECOND DEALER, ( DOVER DODGE IN RANDOLPH & ROCKAWAY NJ) AND STILL WAITING FOR A CALL BACK. I THEN CALLED A 800# FOR CHRYSLER A CUSTOMER HOT LINE (800-992-1997) GIVEN TO ME BY DEALER, THOSE TOO, I'M WAITING ON A RESOLUTION. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 20, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN JUNE OF 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE CONTACT STATED THAT HE CONTACTED THE DEALER AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT EIGHT WEEKS LATER, HE RECEIVED A SECOND NOTIFICATION BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT STATED THAT HE FELT THAT IT WAS A SAFETY ISSUE THAT NEEDED TO BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure, Aug 19, 2013
THE REAR DOOR HANDLE BROKE OFF. THE OTHER 3 HANDLES HAVE CRACKS IN THE CHEAP PLASTIC. PASSENGERS CANNOT GET OUT OF THE VEHICLE WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. THIS IS A SAFETY HAZARD AND I FEAR THAT IN AN EMERGENCY, THIS EASY FIX COULD COST SOMEONE'S LIFE. JEEP DOES NOT RECOGNIZE THIS AS A PROBLEM AND DOES NOT OFFER A RECALL. AFTER DOING SOME RESEARCH, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF OTHER JEEP OWNERS THAT HAVE HAD THE SAME PROBLEM. *TR
Structure, Aug 15, 2013
MY PASSENGER WAS GETTING OUT OF CAR, OPENED THE AND ALL THE PLASTIC AROUND THE DOORHANDLE CRACK, WHICH NOW IS A SAFETY ISSUE BECAUSE CANT USE THE HANDLE TO OPEN THE DOOR, INCASE OF AN ACCIDENT PASSENGER IS UNABLE TO EXIT, I AM SINGLE WITH NO CHILDREN SO THE OTHER DOORS AREN'T HARDLY USED, THERE IS NO REASON IT SHOULD BE WEAK, SO I CALLED THE CHRYSLER GROUP TO INQUIRE ABOUT ANOTHER RECALL I RECEIVED, AND MENTIONED THIS TO THEM, THEY TOLD MY JEEP WASN'T IN THE RECALL, BUT HAVE THE DEALER CHECK THE DOOR, WHEN I TAKE IT IN FOR THE OTHER ISSUE, AND HAVE THEM DIAGNOSIS IT, TO SEE IF ITS A MANUFACTURING DEFECT...WHICH I ASKED IF IT IS WILL IT BE PAID FOR, THEY COULDN'T ANSWER, THEY KEPT SAYING, MAYBE THEY COULD COST ASSIST ME...I DON'T UNDERSTAND THERE ARE SO MANY COMPLAINTS WITH THIS ISSUE, PLUS ITS A SAFETY CONCERN, BECAUSE MOST AREN'T PAYING TO GET IT FIXED, WELL I HAVE APPOINTMENT NEXT WEEK ..I LET EVERYONE KNOW HOW IT TURNS OUT..MY JEEP ONLY HAS 75,000MILES ON IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 14, 2013
I RECEIVED THE SAFETY RECALL NOTICE N23/NHTSA 13V-175 IN THE MAIL AND CALLED A LOCAL DEALERSHIP TO TRY TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THIS CORRECTED. THE DEALERSHIP IS DON WHITE'S TIMONIUM CHRYSLER JEEP DODGE LOCATED IN COCKEYSVILLE, MD. I CALLED ON THE PHONE TWICE TO ATTEMPT TO SCHEDULE THIS SERVICE AND WAS DISCONNECTED BOTH TIMES. THEN, I PROCEEDED TO TRY AND SCHEDULE AN APPOINTMENT ONLINE THRU THEIR LIVE CHAT SERVICE AND WAS TOLD THAT I WOULD BE CONTACTED BY THE SERVICE DEPARTMENT TO CONFIRM MY APPOINTMENT, BUT I NEVER WAS. I JUST THOUGHT SOMEONE SHOULD KNOW THE LACK OF PROFESSIONALISM I EXPERIENCED AND THE MESSAGE I RECEIVED FROM THIS EXPERIENCE IS, "WE DO NOT WANT TO DEAL WITH YOUR SAFETY RECALL." I HAVE SINCE SCHEDULED AN APPOINTMENT AT ANOTHER LOCAL DEALERSHIP. *TR
Seat belts, Jul 25, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT REAR CENTER SEAT BELT FAILED. THE DEALER INSTALLED A NEW UNIT TO REPLACE THE SEAT BELT, BUT THE REPLACEMENT ALSO FAILED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 59,000.
Exterior lighting, Traction control system, Jul 23, 2013
WAS DRIVING AT 65MPH AND ALL OF THE SUDDEN THE DASH LIGHTS UP LIKE A CHRISTMAS TREE. THE FAN FOR THE A/C TURNED OFF. THIS KEPT HAPPENING FOR 10 MILES AND THE TRACTION CONTROL LIGHT STAYED ON AFTER THIS HAPPENED. I HAD A FRIEND SCAN THE COMPUTER WITHOUT TURNING THE VEHICLE OFF. FOUND CODE B2100. THIS CODE IS FOR THE IGNITION SWITCH MALFUNCTIONING. I DID AN INTERNET CHECK AND A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM. SOME CHANGED THE IGNITION SWITCH AND PROBLEM SOLVED AND OTHERS HAVE NOT CHANGED IT. THIS SURE SOUNDS LIKE A SAFETY ISSUE TO ME. I HAVE READ WHERE THE ENGINE EVEN SHUTS OFF. *TR
Structure, Jul 22, 2013
BOTH REAR (LEFT AND RIGHT) DOOR HANDLES HAVE BROKEN CLEAN OFF. THE FRONT TWO DOOR HANDLES HAVE BROKEN AND CHIPPED, BUT ARE STILL INTACT. NO ONE IN MY BACK SEAT CAN GET OUT WITHOUT SOMEONE HAVING TO GET OUT OF THE CAR AND LET THEM OUT FROM THE OUTSIDE. THESE HAVE NOT HAD EXCESSIVE PRESSURE OR PULLING ON THEM, THEY HAVE JUST RESULTED IN 3 OUT OF 4 DOOR HANDLES BEING BROKEN DUE TO NORMAL USE AND FORCE FOR EXITING THE VEHICLE. THERE NEEDS TO BE A RECALL ON THIS PART AS I HAVE SEEN MULTIPLE COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHERS JEEP CHEROKEES. MY CAR IS A 2006 JEEP GRAND CHEROKEE WITH A HEMI, LIMITED EDITION. *TR