2006 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,297 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2006 reports, 47 involved a crash and 7 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleAug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V295000 on NHTSA.gov
Representative owner complaints
1,297 reports, newest first.
Structure, Jul 18, 2013
WHEN ATTEMPTING TO EXIT THE VEHICLE THE DOOR HANDLE CRACKED THE DOOR PANEL AND RELEASED THE DOOR HANDLE FROM THE DOOR LEAVING IT UNUSABLE AND THE DOOR UNABLE TO BE EXITED. WAS ATTEMPTING TO FLEA VEHICLE AND WAS TRAPPED INSIDE DUE TO WEAK PLASTIC FAILING IN THE DOOR HANDLE. IN THE EVENT THERE WAS A FIRE OR EVEN TOXIC GAS IN THE CAR CABIN, THERE WOULD HAVE BEEN A FATALITY. EXTREMELY UNSAFE AND SHOULD BE RECALLED. *TR
Seat belts, Jul 13, 2013
I BOUGHT THIS JEEP IN MARCH ON 2012 , THEN FEW MONTHS AFTER BUYING IT THE DRIVERS SEAT BELT STOPPED LATCHING UNLESS I DEPRESSED IT TO MAKE IT LATCH THEN A MONTH OR SO LATER THE PASSENGERS SEAT BELT STARTED DOING THE SAME THING. BUT SINCE THEN THE SEAT BELT CHIME STARTED GOING OFF AND THE SEAT BELT LIGHT ON THE DASH STARTED STAYING ON TOO. AT FIRST YOU COULD UNBUCKLE THE PASSENGERS SEAT BELT AND REBUCKLE AND IT WOULD STOP BUT NOW IF SOMEONE IS IN THE PASSENGERS SEAT IT DOESN'T STOP. NOW IT DOESN'T MATTER WHETHER SOMEONE IS IN THE PASSENGERS SEAT OR NOT, IT WILL COME ON WITH JUST THE DRIVER IN THE SEAT AND I ALWAYS BUCKLE UP. THE CHIME WILL KEEP GOING OFF FOR A LONG TIME BUT IT WILL EVENTUALLY STOP FOR AWHILE BUT THE SEAT BELT LIGHT WILL STAY ON BUT IF I STOP AT A LIGHT AND START GOING AGAIN IT WILL START CHIMING AGAIN. IT IS VERY ANNOYING AND THE LATCHES IS AGGRAVATING TO HAVE TO DEPRESS THEM TO LATCH THEM. THERE SHOULD BE A RECALL ON THESE 2006 JEEP GRAND CHEROKEES ,. I'VE NEVER HAD A PROBLEM WITH ONE UNTIL NOW AND IT DOESN'T HAVE THIS PROBLEM TILL YOUR OUT OF WARRANTY, THEN IT HAS TO COME OUT OF OUR POCKET. MINE IS STILL NOT FIXED... NOT HAPPY THIS IS MY 3RD JEEP GRAND CHEROKEE TO OWN HAVE BEEN WANTING TO GET A 4TH ONE BUT IT MAY DEPEND ON HOW THIS IS HANDLED. IT SEEMS LIKE IT WOULD BE A RECALL ON THIS SINCE I'M NOT THE ONLY ONE HAVING THIS PROBLEM. *TR
Power train, Electrical system, Jul 11, 2013
WHILE DRIVING MY VEHICLE SUDDENLY SHIFTED GEARS AS IF IT WERE IN NEUTRAL WHILE RPMS SHOT UP RAPIDLY TO 3,000. IT THEN SUDDENLY LUNGED FORWARD AND PICKED UP SPEED. THE CHECK ENGINE LIGHT CAME ON. AFTER A DAY OR SO, THE LIGHT WOULD GO OFF. IT WAS VERY SCARY TO HAVE IT CHANGE GEARS AND NOT BE ABLE TO MAINTAIN SPEED AND SUDDENLY SPEED UP AGAIN WHILE TRAVELING WITH VEHICLES IN FRONT OF ME AND BEHIND ME. YOU ESSENTIALLY HAVE NO CONTROL OF THE VEHICLE IN THAT MOMENT, NOR DO YOU HAVE ANY WARNING THAT IT IS ABOUT TO HAPPEN. DRIVERS AROUND YOU ALSO HAVE NO WARNING THAT YOUR CAR WILL SUDDENLY SLOW DOWN OR LUNGE FORWARD. MOST OF THE TIME I HAVE TO PULL OVER AND PUT THE VEHICLE IN PARK AND THEN BACK INTO DRIVE FOR IT TO WORK. HAPPENS AT ANY GIVEN TIME, WHETHER IM GOING 5 MPH OR 65 MPH.. EVEN ON HIGHWAYS. CAN BE VERY DANGEROUS. *TR
Structure, Jul 2, 2013
THE REAR DOOR HANDLE ON THE DRIVERS SIDE BROKE. IT CRACKED AND THE PROBLEM NOW IS YOU CANNOT OPEN THE DOOR. THIS IS A DEFINITE SAFETY HAZARD. THE REPLACEMENT PART IS $530 OR YOU CAN GET A KIT FOR $150. THE INSTALLATION IS $102. WHY WOULD THERE BE A KIT BEING PRODUCED IF THERE WASN'T A MAJOR PROBLEM? I SPOKE TO CHRYSLER CUSTOMER CARE AND THEY WILL NOT DO ANYTHING. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS ISSUE ON THE 2005 AND 2006 JEEP GRAND CHEROKEES. FROM WHAT I HEARD FROM FIELDS IN SANFORD THE DEALER THE MANUFACTURER SOLD INFERIOR PARTS. RIGHT NOW ONLY ONE DOOR IS BROKEN BUT I EXPECT IT WILL HAPPEN TO THE OTHER 3. THAT PARTICULAR DOOR IS RARELY USED SO IT WAS OBVIOUSLY DEFECTIVE. ANY HELP YOU CAN GIVE ME WOULD BE APPRECIATED. *TR
Power train, Jul 1, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFT SOLENOID FAILED TWICE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE RECURRED WITHIN ONE YEAR. THE CONTACT SPOKE WITH A DEALER AND WAS TOLD THAT THE SOLENOIDS SHOULD NOT HAVE FAILED. THE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS 136,000. *TR
Electrical system, Exterior lighting, Jul 1, 2013
FOR THE LAST 3 MONTHS, BOTH THE INTERIOR AND EXTERIOR LIGHTS WILL FLICKER AND THEN GO OFF. THERE IS NO WARNING BEFORE IT HAPPENS. MANY TIMES YOU CAN TURN THE LIGHT SWITCH OFF AND THEN ON AGAIN AND EVERYTHING WILL BE FINE. BUT LATELY, THIS DOES NOT SOLVE THE PROBLEM. I HAVE TAKEN IT TO A JEEP DEALER TO FIX BUT SINCE THEY CAN NOT DUPLICATE THE PROBLEM, THEY DON'T KNOW WHAT TO FIX. THIS IS A HUGE SAFETY ISSUE AS IT HAS HAPPENED AT NIGHT ON A ROAD WITH NO STREET LIGHTS. IT ALSO MAKES THE CAR UNABLE TO BE SEEN BY OTHERS..... AN ACCIDENT WAITING TO HAPPEN. *TR
Power train, Jul 1, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND SHIFTED INTO NEUTRAL INDEPENDENTLY. THE CONTACT HAD TO SHIFT TO PARK AND THEN DRIVE IN ORDER TO RESOLVE THE FAILURE MOMENTARILY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS REPORTED TO MANUFACTURER. THE CONTACT REFERENCED NHTSA CAMPAIGN 13V175000 (ELECTRICAL, POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 117,000. THE CURRENT MILEAGE WAS 127,000.
Power train, Electronic stability control (ESC), Jun 27, 2013
SEQUENCE OF EVENTS: THIS HAS BEEN MY SONS CAR SINCE I PURCHASED IN 2008. [XXX] WHO WAS AT COLLEGE IN GREENSBORO, NC. [XXX] PHONED ME ONE EVENING, APRIL 17, 2013 AND STATED THAT HIS JEEP WOULD NOT GO OUT OF 2ND GEAR AND ALL LIGHTS CAME ON AND NAMED THE ENGINE LIGHT?, ?BAS?, TRACTION CONTROL ETC. HE ALSO STATED THAT ?IT JERKS WHEN ACCELERATING AND STOPPING?. HE PARKED THE CAR AND MY HUSBAND/[XXX] CALLED COTTMAN TRANSMISSION IN GREENSBORO THE MORNING OF APRIL 18TH. WE WERE TOLD THAT NOTHING SHOWED ON THE DIAGNOSTICS AND THEY NEEDED TO TAKE OUT THE TRANSMISSION TO ASSESS. THE COST WOULD BE $450. AFTER TAKING OUT THE TRANSMISSION, WE WERE TOLD THAT IT NEEDED COMPLETE REPLACEMENT. THEY PROCEEDED WITH THE TRANSMISSION REPLACEMENT AND MY SON PICKED UP THE JEEP ON APRIL 24TH. I PAID $2,185.77. AS COTTMAN STATED THE POWER TRAIN CONTROL MODULE? WAS THE ORIGINAL CAUSE OF PROBLEMS WITH THIS VEHICLE. I NEVER RECEIVED A RECALL NOTICE FOR ANY PART ON THIS JEEP, POSSIBLY BECAUSE THE DEALERSHIP I PURCHASED IT FROM CLOSED SEVERAL YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Engine, Jun 27, 2013
PURCHASED THE 2006 JEEP GRAND CHEROKEE LIMITED (4.7L) NEW FROM DEALERSHIP. IT STALLS UNEXPECTEDLY. USUALLY AT LOW SPEEDS. MOST OF THE TIME WHILE TURNING. IT DOES IT PROBABLY ONCE EVERY TWO OR THREE MONTHS, WHICH MAKES IT NEXT TO IMPOSSIBLE TO DUPLICATE AT THE DEALERSHIP. IN ADDITION, NO CODES ARE EVER TRIPPED, LEAVING NO PROOF OF AN EXISTING PROBLEM. WE HAVE TAKEN IT TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS OVER THE YEARS WHILE IT WAS STILL UNDER WARRANTY, HOWEVER, THE DEALERSHIPS MAINTAINED THAT IF THEY COULD NOT DUPLICATE THE PROBLEM, THEY COULD NOT FIX THE PROBLEM, LEAVING IT UNRESOLVED. THE JEEP NOW HAS OVER 100K ON IT (OUT OF WARRANTY) AND IT CONTINUES TO STALL. WHAT I FIND ODD, IS THAT THIS PARTICULAR PROBLEM WAS HAPPENING TO THOUSANDS OF PEOPLE WITH JEEPS LIKE MINE OVER THE YEARS, BUT ON THE THREE SEPARATE OCCASIONS WE TOOK IT INTO THE DEALERSHIP, THEY ACTED LIKE THEY HAD NEVER HEARD OF THE PROBLEM. HOW IS THIS POSSIBLE? *TR
Electrical system, Jun 26, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM) IN THE MAIL AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE A DATE THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Power train, Jun 25, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. *TR
Structure, Jun 24, 2013
ALL FOUR INTERIOR DOOR PANELS HAVE CRACKED AND BROKEN WHERE IT ATTACHES TO THE DOOR. CONSEQUENTLY, THE DOOR HANDLES BECOME INOPERABLE BECAUSE THEY ARE ATTACHED TO THE PANEL WHERE THE CRACKING OCCURS. THIS IS A SAFETY ISSUE AS BOTH DRIVER AND PASSENGERS ARE UNABLE TO EXIT QUICKLY IN THE EVENT OF AN EMERGENCY AND MIGHT NOT EVEN BE ABLE TO EXIT AT ALL. CHRYSLER OFFERS NO ASSISTANCE FOR THIS KNOWN ISSUE, WHICH APPEARS TO OCCUR FREQUENTLY WITH THIS MODEL YEAR. *TR
Seat belts, Jun 24, 2013
PASSENGER SEATBELT. HAVE TO PRESS RED BUTTON TO ENGAGE SEATBELT. EVEN WHEN LOCKED, THE SEATBELT ALERT CHIMES AND THE INDICATOR LIGHT REMAINS RED. *TR
Power train, Jun 24, 2013
UPON ACCELERATION, THE CAR UNEXPECTEDLY SHIFTED INTO NEUTRAL. *TR
Structure, Jun 24, 2013
THE REAR PASSENGER SIDE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE REAR PASSENGER SIDE UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
Structure, Jun 24, 2013
THE REAR DRIVER SIDE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE REAR PASSENGER UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
Structure, Jun 24, 2013
THE DRIVER SIDE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE DRIVER UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
Structure, Jun 24, 2013
THE INTERIOR DOOR PANEL CRACKED WHERE IT IS ATTACHED TO THE DOOR AND THE HANDLE FALLS OFF, LEAVING THE PASSENGER UNABLE TO EXIT THE VEHICLE WITHOUT ASSISTANCE. THIS OCCURS WITH NORMAL USE, NO ABNORMAL USE OR ABUSE. *TR
Electrical system, Exterior lighting, Jun 21, 2013
MY 2006 JEEP GRAND CHEROKEE HAS NOW STARTED SPORADIC HEADLIGHT SERVICE. FOR THE LAST FEW YEARS I HAVE NOTICED THE DASHBOARD LIGHTS DIMMING FOR NO APPARENT REASON BUT NOW THE HEADLIGHTS ARE ALSO CUTTING IN AND OUT. IT SEEMS THERE IS NO REAL SOLUTION FROM WHAT I HAVE BEEN READING ONLINE AND CHRYSLER NEEDS TO ADDRESS THIS SINCE IT IS VERY UNNERVING TO NOT HAVE HEADLIGHTS WHILE DRIVING AT NIGHT. *TR
Power train, Electrical system, Jun 20, 2013
ON THE DATE MENTIONED THE VEHICLE DESCRIBED BECAME LOCKED IN PLACE UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED INTO THE DEALER AND THE WORK PERFORMED . THIS INVOLVED THE REPLACEMENT OF THE TRANSMISSION TRANSFER CASE. AT THE TIME I QUESTIONED THE POSSIBLE REASONS FOR THE INCIDENT AND RECEIVED NO ANSWER. THE TOTAL COST WAS IN EXCESS OF 3000 DOLLARS PAID BY ME. I HAVE SINCE (UPON CONDUCTING RESEARCH) LEARNED THAT THE CHRYSLER CORP. HAS RELUCTANTLY ISSUED A RECALL FOR THIS EXACT ISSUE. IT WAS ISSUED IN MAY OF THIS YEAR. THE AGENCY REPORT SPECIFICALLY CHARACTERIZES THE ELECTRICAL TRANSFER CASE ISSUE. I MADE REPEATED CALLS TO THE CHRYSLER CORP. AND HAVE BEEN REBUFFED WITH THE EXPLANATION BEING "YOUR VIN IS NOT INCLUDED IN THIS ACTION." I FIND THIS INCREDULOUS. MY VEHICLE, A 2006 JEEP GRAND CHEROKEE ABSOLUTELY FALLS INTO THE RECALL CATEGORY. THE INVOICE (#[XXX]) I RECEIVED FROM WORLD JEEP WHERE THE REPAIR WORK WAS COMPLETED IDENTIFIES THE CAUSE AND REPAIR AS TRANSMISSION/TRANSFER CASE 2168CPDCA. THE CASE NUMBER I WAS GIVEN BY CHRYSLER CORP. IS IDENTIFIED UNDER # [XXX]. THE RECALL CAMPAIGN NUMBER UNDER YOUR AGENCY 13V175000. IT IS CARRIED BY CHRYSLER UNDER CAMPAIGN NUMBER N23. I CANNOT UNDERSTAND THE ARROGANCE OF A CORPORATION SUCH AS CHRYSLER IN LIGHT OF SUCH ABSOLUTE EVIDENCE TO THE CONTRARY OF THEIR STANCE. I AM REQUESTING YOUR ASSISTANCE IN THIS MATTER. ANY DOCUMENTATION HERETOFORE MENTIONED CAN BE FORWARDED TO YOUR AGENCY IF NECESSARY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jun 13, 2013
I PURCHASED THIS CAR IN 8/2012 FOR MY DAUGHTER TO GET TO COLLEGE. IT IS A 900 MILE TRIP AND WOULD BE USED FOR LOCAL CAMPUS DRIVING UNTIL HER RETURN IN 4/2013. WE BOUGHT THE CAR WITH THE HOPE OF GETTING 3 YEARS USE OUT OF IT. ON HER INITIAL TRIP DOWN ROUTE 95 SO. I RECEIVED A CALL AT 1 AM FROM HER IN SC TELLING ME THE CAR SHUT DOWN AT 70 MPH. THE WHEEL LOCKED UP AND SHE LOST CONTROL OF THE CAR AND FORTUNATELY WITH THE HELP OF HER PASSENGER FORCED THE WHEEL TO MANEUVER TO THE SHOULDER. THANK GOD A TRACTOR TRAILED WAS NOT BEHIND HER! I TOLD HER TO WAIT AND TRY TO START THE CAR. IT STARTED A HALF HOUR LATER. THIS EPISODE CONTINUED UNTIL SHE ARRIVED AT SCHOOL THE NEXT DAY. A 15 HOUR TRIP TOOK 21 HOURS. SHE WAS FRIGHTENED TO DEATH. WE CONTACTED THE LOCAL CHRYSLER DEALER AND THEY TOLD US IT WAS THE VALVE BODY OF THE TRANSMISSION WHICH WE REPLACED ($2100). AS IT TURNS OUT ON THE RETURN TRIP THE CAR TRANSMISSION WAS OVER HEATING AND THE SHUTTING DOWN SCENARIO CONTINUED. WE BROUGHT IT TO A LOCAL CHRYSLER DEALER HERE IN NJ AND THEY TOLD US THERE WAS PROBLEM IN THE ENGINE AND THAT THEY WOULD HAVE TO TAKE IT APART IN ORDER TO FIND OUT WHAT THE PROBLEM WAS. I STOPPED RIGHT THERE. I FOUND OUT THROUGH MY LOCAL MECHANIC OF 20 YEARS THAT HE READ THE BULLETIN ON THE ENGINE PROBLEMS FROM CHRYSLER. IT SAID THE VALVES WERE NOT SHUTTING DOWN ALL THE WAY THUS CREATING CARBON IN THE HEADS AND STALLING THE ENGINES. I NEED ACTION FROM CHRYSLER AND IT SEEMS THE DEALERSHIPS DON'T CARE ABOUT SAFETY. THIS IS A MAJOR SAFETY ISSUE. WE CAN'T USE THE CAR THAT WE PAID $10,000 (PLUS $2100) FOR AND NOW I HAVE TO GET MY DAUGHTER BACK TO COLLEGE AND DON'T HAVE A SAFE VEHICLE. HOW DO I GET CHRYSLER TO FIX THE PROBLEM? I CAN BE CONTACTED AT MY INFORMATION BELOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electronic stability control (ESC), Jun 8, 2013
TRACTION CONTROL LIGHT FLICKERS CAUSING LOSS OF POWER AND THE VEHICLE WOULD SURGE EVEN ON INCLINE, CHECK ENGINE LIGHT APPEAR AT RANDOM TIMES AND TURNS OFF ON ITS OWN IT GIVES CODES U404 AND ANOTHER CODE WITCH I CANT RECALL OFF THE TOP OF MY HEAD. ACCELERATING FROM THE START WILL HESITATE AND FEEL LIMITED TO POWER .TRANSMISSION HARD SHIFTS AT TIME AND CLUNKS FORWARD WHEN DECELERATING THEN ACCELERATING . *TR
Air bags, Jun 6, 2013
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE FRONT DRIVER'S SIDE SRS AIRBAG AND THE CLOCK SPRING IN THE STEERING COLUMN HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER WHO REFUSED TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. THE CURRENT MILEAGE WAS 63,179.
Engine and engine cooling, Power train, May 29, 2013
THE CHECK ENGINE LIGHT WOULD COME ON AND GO OFF..I WAS DRIVING AROUND 60 MPH THE CAR SHIFTED INTO NEUTRAL AND LOST POWER...I WAS ABLE TO STEER TO THE SIDE OF THE ROAD BUT I WAS IN THREE LANES WIDE OF TRAFFIC ON THE HIGHWAY AND HAD I NOT BEEN IN THE LANE CLOSED TO THE SIDE OF THE ROAD I COULD HAVE BEEN BADLY INJURED. WITHIN THE TIME FRAME OF THREE WEEKS IT HAPPENED 4 TIMES...ALL WHEN I WAS DRIVING HIGHWAY SPEEDS EXCEPT ONCE THE CAR SHIFTED INTO NEUTRAL ON ITS OWN AND POWERED DOWN WHEN I WAS AT A STOP SIGN IN TOWN. THE CHECK ENGINE LIGHTS COMES AND GOES SO FAST BY THE TIME I CAN GET TO A REPAIR SHOP AND HAVE IT SCANNED ITS USUALLY OFF. I WAS ABLE TO SCAN IT ONCE AND IT READ A CODE FOR "TRANSMISSION CONTROL MODULE"...THE CAR RUNS GREAT BUT I DON'T UNDERSTAND WHY IT JUST POWERS DOWN. HOW MANY PEOPLE HAVE TO GET INJURED FROM THIS FAILURE BEFORE SOMEONE FIXES IT! THIS IS ABSURD! *TR
Power train, May 29, 2013
AS DRIVING THE VEHICLE WOULD SWITCH INTO NEUTRAL ON ITS OWN. I HAVE SEEN THERE IS A RECALL FOR THIS ISSUE, BUT IT DOES NOT INCLUDE OUR PARTICULAR VEHICLE (FOR WHATEVER REASON) BUT IT SHOULD. THE RECALL NEEDS TO BE EXTENDED FURTHER. *TR