2007 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,108

Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.

Primary concernElectrical system658 reports · 59% of complaints
Owner complaints1,108Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system658
  2. Power train196
  3. Engine169
  4. Engine and engine cooling77
  5. Vehicle speed control60
  6. Steering49
  7. Service brakes40
  8. Other or unspecified36

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

    THIS COULD CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 07V434000 on NHTSA.gov

  6. Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.

    THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.

    DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 07V415000 on NHTSA.gov

  7. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006

    ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.

    THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V493000 on NHTSA.gov

Representative owner complaints: electrical system

658 reports, newest first. Show all

  1. Electrical system, Jul 28, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  2. Electrical system, Jul 28, 2015

    IGNITION SWITCH NHTSA 14-V-438 IT HAS BEEN OVER A YEAR FOR THIS RECALL WITH NO FIX IN SITE. I HAVE PROBLEM WITH MY SWITCH SOMETIME IT START AND SOMETIME IT DOESN'T . WHAT IF IT TURNS OFF WHILE I AM MOVING. WHAT IS TAKING SO LONG FOR A FIX.

  3. Electrical system, Jul 27, 2015

    UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. KNEE HITS IGNITION SWITCH WHILE DRIVING, ON FREEWAY, CAR ENGINE TURNS OFF. MUST COME TO COMPLETE STOP, PUT IN PARK TO RESTART ENGINE. ALMOST 1 YEAR AND NO REMEDY AVAILABLE....UPDATED 11/19/15 *BF

  4. Electrical system, Jul 27, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFT LEVER FAILED TO GO INTO REVERSE OR DRIVE AND WOULD SHIFT INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

  5. Steering, Electrical system, Engine, Jul 27, 2015

    MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.

  6. Electrical system, Jul 24, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE IN WHICH THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUSES NEAR THE IGNITION SWITCH AND THE FAILURE DID NOT RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.

  7. Electrical system, Engine, Jul 24, 2015

    I WAS DRIVING AT HIGHWAY SPEED WHEN I ACCIDENTLY TOUCHED THE KEY IN THE IGNITION SWITCH. THE ENGINE DIED AND I COASTED TO THE ROADSIDE WHERE I RESTARTED THE ENGINE. I HAD RECEIVED THE RECALL NOTICE SENT BY CHRYSLER AND HAD FOLLOWED THE DIRECTIONS CONTAINED IN THE NOTICE, SO NOTIFIED THEM OF THE INCIDENT. ABOUT A MONTH LATER THE SAME THING OCCURRED BUT THIS TIME I DID NOT TOUCH THE KEY. THIS TIME IT HAPPENED WHILE I WAS STOPPED AT AN INTERSECTION AND STARTED TO ACCELERATE INTO A TURN. THE VEHICLE HAD JUST BEGAN TO MOVE WHEN IT DIED. I RESTARTED THE VEHICLE AND COMPLETED THE TRIP. I AGAIN NOTIFIED CHRYSLER WHO DIRECTED ME TO HAVE THE SWITCH REPLACED IMMEDIATELY. THE DEALER THAT I WAS USING TOLD ME THE OLD MODEL REPLACEMENT SWITCH WAS NOT IN STOCK AND UNAVAILABLE AS THE NEW PARTS HAD NOT BEEN PRODUCED AND HE WOULD NOT ATTEMPT TO FIND A REPLACEMENT. I LOCATED A DEALER WHO ORDERED THE OLD DESIGNED PART FROM CHRYSLER STOCK AND REPLACED IT FOR ME. THEY ALSO INSTRUCTED ME TO RETURN WHEN THE NEW PARTS ARE AVAILABLE AS THE WORK DID NOT SATISFY THE RECALL NOTICE. I CONTACTED CHRYSLER SOME TIME BACK TO SEE WHEN NEWLY DESIGNED PARTS WOULD BE AVAILABLE AND THEY STILL HAD NOT RECEIVED THEM. THEY ALSO SAID THEY HAD NO TIME FRAME FOR THE REPLACEMENT PARTS. THIS IS THE ONE YEAR ANNIVERSARY OF THE PROBLEM WITHOUT RESOLUTION, FAR TOO LONG. UPDATED 09/14/15*LJ

  8. Electrical system, Jul 23, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD TO USE THE SPARE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE KEY WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A BOARD IN THE BATTERY NEEDED TO BE REPLACED. THE KEY WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 65,000.

  9. Electrical system, Jul 22, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTING, INSTRUMENT PANEL, AND REAR LIGHTS WOULD FLASH ON AND OFF. THE ENGINE LIGHT REMAINED ILLUMINATED AFTER THE FAILURE. ALSO, THE CONTACT MENTIONED THAT THE TRACTION CONTROL AND ABS WOULD FAIL TO REENGAGE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE MANUFACTURER HAD YET TO IMPLEMENT A REMEDY TO DETER THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

  10. Electrical system, Jul 21, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT PARTS NEEDED WERE UNABLE FOR REPAIR. THE VEHICLE WAS NOT ABLE TO BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

  11. Electrical system, Jul 21, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 12/4/2017*CN

  12. Electrical system, Jul 20, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  13. Electrical system, Jul 20, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE SEVERAL MONTHS AGO. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  14. Electrical system, Engine, Jul 17, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

  15. Electrical system, Jul 15, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. IT WAS UNKNOWN WHERE THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  16. Electrical system, Jul 14, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1

  17. Electrical system, Engine, Jul 14, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

  18. Electrical system, Jul 10, 2015

    PROBLEMS WITH CAR FOR OVER A YEAR. CAR WOULD STALL UNEXPECTEDLY WHILE DRIVING APPROX 30 MPH. HAPPENED ON NUMEROUS OCCASIONS. MULTIPLE TIMES CAR WOULD NOT START. INSTRUMENT WARNING LIGHTS WOULD GO ON AT TIMES AND THEN GO OFF. CAR HAS BEEN SERVICED AND ANY REPAIRS MADE AS WARRANTED. TOOK TO DEALER FOR RECALL BUT TOLD PART IS UNAVAILABLE. DEALER REPLACED IGNITION SWITCH WITH A "NEW" ONE. CAR STILL STALLS OUT AND TODAY WOULD NOT START. EXTREMELY UNHAPPY WITH CHRYSLER AND THE DELAY IN DELIVERING THE RECALL PARTS. THE REASONABLE TIME FOR REMEDY HAD BEEN GROSSLY EXCEEDED. I FEEL THE CAR IS UNSAFE TO DRIVE. I HOPE TO BE CONTACTED ASAP ABOUT THIS SITUATION.

  19. Electrical system, Jul 9, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  20. Electrical system, Jul 8, 2015

    2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES AND LACK OF PARTS. *SMD RECALL # 14V438000. *JB

  21. Electrical system, Jul 6, 2015

    TRADED VEHICLE AFTER OWNING FOR VERY SHORT PERIOD OF TIME DUE TO STALLING OF ENGINE

  22. Electrical system, Jun 29, 2015

    2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED FOR YEARS HE EXPERIENCED A PROBLEM WITH THE DASHBOARD WARNING LIGHTS BLINKING, SUCH AS THE ABS, SEAT BELT, AIR BAG, TCS, ESP, ETC. THEY WOULD BLINK ONCE A WEEK AND LASTED FOR A FEW MINUTES. THE EVEN WAS FOLLOWED BY A STEADY MALFUNCTION INDICATOR LIGHT. THE LIGHT WOULD GO OFF BY ITSELF WITHIN 24-48 HOURS. THE CONSUMER RECEIVED RECALL # 14V438000 MONTHS AGO AND NEVER RECEIVED A FOLLOW-UP LETTER AS THE FIRST LETTER STATED. *JB UPDATED 09/10/15*LJ UPDATED 10/25/2017*CN

  23. Electrical system, Service brakes, Jun 27, 2015

    RECEIVED A SAFETY RECALL NOTICE SOME TIME LAST YEAR 2014. CALLED AND NO ONE WAS OF MUCH ASSISTANCE. SAID THE PARTS WERE NOT AVAILABLE.THEY ASKED FOR MY EMAIL AND I NEVER RECEIVED ANY CORRESPONDENCE BACK. TOOK THE JEEP TO THE DEALER AS THE SAFETY RECALL LETTER STATED AND THEY SAID THEY COULD NOT HELP ME OUT. NO ACCIDENTS YET BUT I AM VERY CONCERNED FOR MY SAFETY. MY TPS LIGHT STAYS ON CONSTANTLY. I GET MY TIRES CHECKED FREQUENTLY TO FIX THE ISSUE AND EVERYTIME I GO, I AM TOLD MY TIRES ARE FINE. AS I WAS DRIVING, ALL ABS AND TRACTION LIGHTS GO OFF, MAKING IT VERY DIFFICULT TO BRAKE SAFELY. I WAS TOLD MY SERPENTINE BELT HAD TO BE REPLACED. I HAD THIS ISSUE FIXED LAST YEAR, AND IT WAS NOT INEXPENSIVE. IT HAS BEEN LESS THAN A YEAR AND ALREADY THE PROBLEM SHOWS UP AGAIN. I FEEL VERY UNSAFE DRIVING AND I FEEL THIS IS A RECALL ISSUE THAT NEEDS TO BE ADDRESSED. I WOULD APPRECIATE IT IF SOMEONE WOULD CONTACT ME REGARDING THIS PROBLEM AND HELP ME OUT SO THAT I CAN FEEL SAFE WHILE DRIVING.

  24. Electrical system, Jun 25, 2015

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,800. MA 09/03/15 UPDATED 12/9/2015 *JS

  25. Steering, Electrical system, Engine, Jun 22, 2015

    SINCE THE FIRST EVENT THE VEHICLE HAS STALLED AT THE MOST IMPORTUNED TIME. TWO YEARS AGO IT STALLED TWICE WHILE ENTERING THE NEW JERSEY GARDEN STATE PARKWAY ON THE SAME DAY. A YEAR AGO IT STALLED AT 40 MILES PER HOUR TRAVELING NORTH ON UNIVERSITY BLVD 100 FT FROM THE DEALER KELLY JEEP DEALERSHIP WERE THE VEHICLE WAS PURCHASED. I WAS MADE AWARE IN JULY 2014 THAT THERE WAS AN IGNITION KEY PROBLEM. BY A LOCAL AUTO BODY REPAIR SHOP OWNER. I REMOVE EVERYTHING FROM KEY EXCEPT A SMALL LIGHTWEIGHT IDENTIFICATION PLASTIC TAG A MONTH AGO IT STALLED AGAIN WHICH TURNING ONTO HIGH SPEED FOUR LANGE EXPRESSWAY. I HAVE CONTACT A DIFFERENT DEALER THREE MONTHS GO AND WAS TOLD CHRYSLER IS WORKING ON THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. I CAN'T BELIEVE THAT IN ALMOST A YEAR CHRYSLER STILL APPEARS TO HAVE NOT INKLING OF OWH TO SOLVE THE PROBLEM PRIOR TO THE PUBLIC ANNOUNCEMENT IN SEPT 2014 I HAD IT TO THE DEALER AND WAS REQUIRED TO HAVE VEHICLE TESTED BY THE ANALYZER. NO PROBLEM WAS FOUND. EVEN THOUGH I AM 90 YEARS OLD I STILL HAVE SUFFICIENT STRENGTH TO GET THE VEHICLE TO A STOP AND IF POSSIBLE TO THE SIDE OF THE HIGHWAY IN ORDER TO RESTART IT. BUT I AM AFRAID THAT IF THIS HAPPENS WITH MY WIFE WHILE DRIVING SHE WILL NOT BE HAVE SUFFICIENT STRENGTH TO STEER OF BRAKE THE VEHICLE WHEN IT LOSSES COMPLETE POWER. HOW IS THIS ANY DIFFERENT THAN THE ACCIDENTLY OPERATION OF THE IGNITION KEY EVENT THAT HAS OCCURRED WITH GENERAL MOTOR PRODUCTS. LAST WE I RECEIVED A RECALL NOTICE FROM CHRYSLER REGARDING THE NEED TO RE-PROGRAM THE FINAL DRIVE CONTROL MODULE (FDCM), THAT MAY CAUSE THE SERVICE $WD LIGHT TO BE ACTIVATED MAKING IT IMPOSSIBLE TO CHANGE GEARS. I DO NOT SEE THAT LISTED AS A RECALL AND I HAVE NEVER RECEIVED ANY OTHER NOTICE. HIS APPARENTLY HAS A HIGHER PRIORITY AT CHRYSLER THAN THE IGNITION KEY ISSUE. REGARDS,