2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: electrical system
658 reports, newest first. Show all
Electrical system, Dec 27, 2019
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ON NOVEMBER 23, 2015, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LAREDO DODGE CHRYSLER JEEP RAM (6320 BOB BULLOCK LOOP, LAREDO, TX 78041, (956) 465-1806) WHERE THE IGNITION SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,895.
Electrical system, Dec 21, 2019
VEHICLE SHUTS OFF WHEN GOING DOWN THE ROAD AND WHEN STARTING IT IS IN CONTINUOUS TURN OVER AND NOT STARTING
Electrical system, Other or unspecified, Nov 5, 2019
CAR WOULDN'T START TRANSMISSION OVERTEMP ERROR. DRIVE TO WORK 20 MIN PARKED CAR FLAT SURFACE CAME OUT TO LEAVE AFTER 8 HOUR SHIFT THAT ERROR MESSAGE AND WON'T START. 2ND TIME THIS HAS HAPPENED NO WARNING WAS TOLD COMMON ISSUE PIGTAIL TO STARTER BECAUSE OF PLACEMENT IT GETS WET OR MOISTURE. WHICH MAKES THIS CAR QUESTIONABLE TO DRIVE.
Electrical system, Aug 29, 2019
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VEHICLE LOST MOTIVE POWER CONTACT WAS STRANDED AT A GAS STATION THE IGNITION SEIZED; KEY WOULD NOT TURN IN IGNITION CYLINDER THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE KEY SEIZED IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO BILL GADDIS CHRYSLER-DODGE-JEEP-RAM LOCATED AT 1717 WHEELING AVE, MUNCIE, IN 47303, (765) 273-2755 ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE TUMBLER IN THE IGNITION NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Electrical system, Jul 1, 2019, fire
THERE IS A SMELL OF SMOKE INSIDE THE CAR. ALSO, THERE IS 6 TO 8 INCH HOLE IN THE ROOF LINING THAT HAS BEEN BURNED THROUGH!!! LUCKILY,THIS DIDNT HAPPEN WHILE DRIVING. WAS STILL IN THE HOME DRIVEWAY.
Electrical system, Mar 29, 2019
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE IGNITION SWITCH. TWO YEARS LATER, THE IGNITION SWITCH FAILED AND CAUSED THE CONTACT'S KEY TO BEND. THE VEHICLE WAS TAKEN TO GUNTER CHRYSLER DODGE JEEP RAM OF MARTINSVILLE (4750 GREENSBORO RD, RIDGEWAY, VA 24148) WHO STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Electrical system, Other or unspecified, Mar 5, 2019
'TAKATA RECALL' MY VEHICLE HAD AN ISSUE STARTING BECUASE OF A SHORT FAULTY WIRE CONNECTING TO THE STARTER THAT IVE SEEN ON YOUTUBE THAT 750000+ PEOPLE HAVE THE SAME ISSUE IT LEFT ME STUCK PLENTY IF TIMES AS IS STARTS WHEN IT WANTS TO. I REALLY CANT WORD IT AS BEST AS THE NEXT PERSON BUT THIS IS THE ISSUE AND IM ORETTY SURE IM NOT THE FIRST PERSON TO FILE A COMPLAINT ABOUT THIS HERE WIT JEEP
Power train, Electrical system, Mar 4, 2019
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MONROEVILLE CHRYSLER JEEP 3(651 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1422) WHERE THE TRANSFER CASE WAS REPAIRED TWICE AND THE MOTOR AS WELL. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,245.
Electrical system, Structure, Engine, Dec 30, 2018, fire
SHORTLY AFTER MY HUSBAND GOT HOME WE HEARD SOMEONE HONKING THEIR HORN OUTSIDE OF OUR APARTMENT, SO WE LOOKED AND OUR VEHICLE WAS ON FIRE. IT WAS PARKED AND NOT RUNNING WHEN IT HAPPENED.
Electrical system, Other or unspecified, Visibility/wiper, Dec 17, 2018
TAKATA RECALL MY CAR LEAKS WATER INSIDE , WHEN IT RAIN, WHN I GO TO LOCK OR UNLOCK MY CAR WITH THE REMOTE STARTED IT STARTS THE CAR
Electrical system, Vehicle speed control, Engine, Nov 21, 2018
MY 2007 JEEP G.CHEROKEE CAN BE ON THE HIGHWAY TRAVELING 55 MPH AND THEN DECIDED TO DIE. IT WILL SHUT OFF AND CANNOT INCREASE SPEED. I HAVE A ONE YEAR OLD IN THE BACK SEAT AND THIS HAS HAPPENED TO MANY TIMES WHILE HAVING MY SON THE BACK SEAT AND TRYING TO GET OVER TO THE BREAK DOWN LANE BEFORE IT COMPLETELY DIES. ALSO DOESN'T START SOME DAYS SOME WILL. DEFIANTLY HAVE ELECTRICAL PROVEN LIKE IN THE RECALL. THEIR IS A FUEL RELAY RECALL THERE IS A MANY RECALLS FOR THE SAME THINGS HAPPENING TO MY JEEP AND IT'S BECOMING A HAZARD AND SCARY FOR ME TRAVELING WITH MY SON.
Electrical system, Air bags, Sep 15, 2018
THE FUSE BOX UNDER HOOD IS LABELED INCORRECTLY AND ON THE COVER STATES SPARE FUSES IN CAVITY 29 AND 30. HOWEVER, IT IS ACCTUALLY THE AIRBAGS WHICH IS WHY IT IS IN A YELLOW SAFETY HOLDER AND ALSO THE ORIGINAL MANUAL THAT COMES WITH THE JEEP STATES THAT IT IS THE AIRBAG. HOWEVER DIRECTLY ON THE BOX UNDER THE HOOD IT SAYS CAVITY 29 AND 30 ARE SPARES WHICH ARE CAUSING PEOPLE TO PULL THEM OUT AND USE THEM AS SPARES ELSEWHERE UNAWARE THAT THEY ARE IN DANGER
Electrical system, Fuel/propulsion system, Sep 3, 2018
INTERMITTENT STALLING ISSUE. INITIALLY THE VEHICLE STARTS AND RUNS FINE. AFTER STOPPING OR EXTENDED DRIVING DURATION THE VEHICLE WILL RANDOM START STALLING AND CHECK ENGINE LIGHT FLASHES AND DINGS. THIS WILL LAST FOR A FEW MINUTES SOMETIMES AND OTHER TIMES THE ENTIRE TRIP. THE LAST FEW TIMES THIS HAS HAPPENED WE WERE NEARLY REAR ENDED AND PULLED OVER UNTIL IT WAS SOMEWHAT DRIVE ABLE. I AM TERRIFIED TO DRIVE IT AT THIS TIME FOR FEAR IT WILL CAUSE AN ACCIDENT. THIS HAS BEEN AN ONGOING ISSUE FOR A FEW YEARS AND HAS RECENTLY GOTTEN WORSE. WE'VE TAKEN THE VEHICLE TO THE JEEP DEALERSHIP SEVERAL TIMES AND HAVE HAD NUMEROUS PARTS REPLACED BUT NOTHING HAS RESOLVED THE PROBLEM. THE LAST TRIP TO THE DEALER THEY SAID THEY COULD NOT REPLICATE THE DESCRIBED ISSUE. WITH THE USE OF A SCOPE AND CODE REVIEW, MY HUSBAND HAS TAKEN TO REPLACING SMALLER, SIMPLE PARTS IN HOPES OF A SIMPLE SOLUTION....SPARK PLUGS, 02 SENSORS AND CATALYTIC CONVERTERS. NOTHING HAS HELPED. PLEASE HELP RESOLVE THIS ISSUE. SEEING ALL THE OTHER SIMILAR COMPLAINTS, HOW MANY DOES IT TAKE TO START AN INVESTIGATION OR RECALL? IT'S A SHAME AN ACCIDENT IT WHAT IT MAY TAKE TO ATTRACT ATTENTION TO THIS ISSUE.
Electrical system, Other or unspecified, Electronic stability control (ESC), May 7, 2018
WHEN VEHICLE GOES OVER A SMALL OR LARGE BUMP, A DASHBOARD LIGHT CLUSTER INDICATES TO SERVICE 4WD SYSTEM AND IS ACCOMPANIED BY ABS, TRACTION CONTROL, AND ESP BAS WARNING LIGHTS. ABS IS NOTICEABLY DISABLED WHEN THIS LIGHT CLUSTER APPEARS. THE INDICATIONS USUALLY LAST A FEW MINUTES BEFORE GOING AWAY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY THE LAST 18,000 MILES. WHEN BROUGHT UP AT THE DEALERSHIP DURING ROUTINE MAINTENANCE, I AM TOLD THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. ON THIS LAST OCCASION, I LOST FULL BRAKING AUTHORITY AND WAS LUCKILY ABLE TO GRADUALLY SLOW DOWN AND PULL OVER TO THE FREEWAY SHOULDER WHILE APPLYING THE EMERGENCY BRAKE. WHEN THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE INDICATIONS WENT AWAY AND BRAKING WAS RESTORED. OBVIOUSLY, THIS CREATES A VERY DANGEROUS SITUATION.
Electrical system, Apr 10, 2018
ALL DASHBOARD WARNING LIGHTS COME ON. LOSS OF ELECTRICAL POWER. NO HEADLIGHTS, NO BRAKE LIGHTS. SPEEDOMETER DOESN'T WORK, TACHOMETER DOESN'T WORK, RADIO DOESN'T WORK. NO POWER LOCKS OR WINDOWS. ANYTHING ELECTRICAL DOESN'T WORK. THE BATTERY IS GOOD. THE VEHICLE RUNS. BUT IT IS UNSAFE. THE VEHICLE IS CRAP. NEVER BUY A JEEP! THEY ARE TOTAL CRAP
Electrical system, Engine, Apr 1, 2018
WHEN DRIVING THE VEHICLES ENGINE WILL SHUT OFF WITHOUT WARNING OR REASON. IT HAPPENS VERY RANDOMLY.
Suspension, Power train, Electrical system, Mar 23, 2018
TRANSFER CASE, SUSPENSION AND IGNITION SWITCH SEEMS TO BE CAUSING MAJOR ISSUES AFTER 105,000 MILES AND THE "WARRANTY" JUST ENDED JUST BEFORE ALL THESE ISSUES STARTED HAPPENING. WHEN TRIED TO START ONCE THE ENGINE SHUTTERED THEN TURNED OFF. STARTED UP AFTER THAT, BUT THEN IT HAS ISSUES WANTING TO ACCELERATE AND CAN FEEL THE JEEP STRUGGLING AT TIMES TO SWITCH GEARS OR WHATEVER THE TRANSFER CASE MAY ASSIST IN. ALSO HAVE NOTICED THE SUSPENSION HAS START TO ROCK.
Electrical system, Engine, Feb 23, 2018
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) MONTHS AGO. THE DEALER (BROWN'S JEEP CHRYSLER DODGE RAM, 483 NY-112, EAST PATCHOGUE, NY 11772, (631) 289-8500) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THEY PLACED THE CONTACT ON A WAITING LIST FOR THE PART, BUT DID NOT SPECIFY WHAT NUMBER THE CONTACT WAS PLACED ON THE LIST. WHILE WAITING FOR THE PART, A FAILURE PROGRESSED THAT CAUSED THE KEY NOT TO TURN OVER TO START THE VEHICLE. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER HAD SEVEN TSBS ON THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jan 4, 2018
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO LARRY H MILLER CHRYSLER JEEP DODGE RAM (1800 W. 104TH AVENUE, DENVER CO, 80234), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. PRIOR TO HAVING THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE FAILURE HAD NOT EXISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical system, Air bags, Aug 29, 2017
RIDING DOWN RODE. SPEEDOMETER AND LIGHTS FAILED. TOOK TO DEALERSHIP WHILE THE VEHICLE WAS AT THE SHOP THE WALKED AWAY TO FILE PAPERWORK AND AIRBAGS DEPLOYED ON THE VEHICLE. IT WAS THE RIGHT SIDE AIR CURTAIN. THE ENTIRE LENGTH OF THE UNIT. ACCORDING TO THE DEALERSHIP THE CAR WAS SITTING MOTIONLESS ON THE GARAGE FLOOR.
Power train, Electrical system, Fuel/propulsion system, Jul 13, 2017
TAKATA RECALL ALL THE DASH LIGHTS COME ON FROM BATTERY,CHECK ENGINE,LOW TIRE PRESSURE, CODE READ 0411 & WELL NOT PICK UP SPEED.
Electrical system, Jun 30, 2017
2007 JEEP 5.7L. CAR STALLS ON ACCELERATION FROM STOPS. INTERMITTENT. MOSTLY WHEN AIR IS ON. 80 DEGREES AND UP. MOSTLY AFTER CAR HAS BEEN DRIVEN, THEN PARKED A FEW MINUTES THEN THEN ACCELERATED. SO DANGEROUS. HAVE REPLACED PLUGS AND WIRES, OIL, CRANKSHAFT POSITION SENSOR,ASD RELAY FUSE. NOW WHAT? SPENT NOW $ 2000 ON FIXES. DEALER CAN'T SOLVE IT. I READ OTHERS WITH SAME CAR HAVE THE SAME. CODE B2185 IS SHOWING. CHRYSLER SHOULD BE SUED FOR KNOWING THE CAUSE AND NOT FIXING IT DUE TO THE COST. I WANT TO JOIN THE CLASS ACTION SUIT WHILE I AND MY FAMILY ARE STILL ALIVE!
Steering, Electrical system, Engine, May 5, 2017
THIS IS THE THIRD TIME I RECEIVE A LETTER ON THE MAIL FROM JEEP NAMED AS "IMPORTANT SAFETY RECALL INFORMATION" STATING THAT MY CAR HAS BEEN RECALLED DUE TO A DEFECT RELATING TO MOTOR VEHICLE SAFETY, MORE SPECIFICALLY: UNINTENDED CHANGE IN IGNITION SWITCH POSITION THAT IMPLIES A SAFETY RISK. I WENT ON THE SAFECAR.GOV SITE TO CONFIRM THE STATUS OF MY RECALL AND IT SAYS THAT THERE IS A RECALL IN EFFECT ON MY CAR MODEL BUT UNFORTUNATELY JEEP DOESN'T HAVE THE PART REPLACEMENT YET. I WANT THIS PROBLEM FIXED ASAP.
Electrical system, Apr 21, 2017
VEHICLE HAD AN IGNITION SWITCH RECALL (P41) WHICH WAS REPLACED BY DEALER. AFTER REPLACEMENT PART FAILED AND VEHICLE WAS TOWED TO DEALER FOR REPAIR MARCH 4, 2017. DEALER INFORMED ME THAT THE REPLACED IGNITION COIL HAD FAILED AND THEY WOULD FURTHER REPAIR AS PART OF RECALL. VEHICLE, 7 WEEKS LATER, IS STILL NOT REPAIRED. I HAVE ESCALATED MY CASE FROM THE DEALERSHIP TO JEEP NATIONAL AND VEHICLE STILL NOT REPAIRED WITH NO UPDATE. I WAS INFORMED DURING THIS PROCESS THAT MY CAR IS A "ONE-OFF", THE REPLACEMENT RECALL PART THAT WAS INTENDED FOR MY VEHICLE DOES NOT WORK IN MY VEHICLE AND THAT JEEP IS FURTHER RESEARCHING HOW TO REPAIR. I AM FILING A COMPLAINT DUE TO TIMELINESS OF REPAIR. WHILE RECALL REPAIR HAS BEEN FREE OF CHARGE, ORIGINAL PART REPLACEMENT TOOK LESS THAN ONE DAY. DEALERSHIP HAS BEEN EVALUATING RECALL PART FOR SEVEN WEEKS AND STILL DO NOT HAVE ANY INFORMATION OF WHEN VEHICLE WILL BE REPAIRED/RETURNED. JEEP ORIGINALLY OFFERED A LOANER VEHICLE WHICH I TURNED DOWN AS I WAS TOLD REPAIR WOULD BE ONLY A COUPLE OF DAYS. I HAVE NOW REQUESTED SEVERAL TIMES FOR A COMPARABLE LOANER VEHICLE WHILE JEEP IS STILL EVALUATING THE REPAIR. JEEP WILL NOT PROVIDE A LOANER VEHICLE AND I AM TOLD IT IS BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. WHILE I UNDERSTAND WARRANTIES, JEEP HAS MY CAR BECAUSE OF FAILED RECALL REPLACEMENT PART AND THEY WILL NOT PUT IN ORIGINAL PART DUE TO RECALL. JEEP ALSO CLOSED OUT THE RECALL ON MY VEHICLE. PLEASE ADVISE.
Electrical system, Jan 13, 2017
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE WAS UNABLE TO BE DUPLICATED; HOWEVER, THE ELECTRONIC CHIP MODULE WAS REPLACED. THE VEHICLE WAS SERVICED PER A TECHNICAL SERVICE BULLETIN, BUT THE ISSUE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.