2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: electrical system
658 reports, newest first. Show all
Electrical system, Oct 10, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING IN INSTRUMENT PANEL AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Oct 10, 2014
RECALL P41 PARTS STILL UNAVAILABLE. WHEN WILL THEY BE AVAILABLE. *TR
Electrical system, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL LIGHTS FLICKERED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING SEVERAL MINUTES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Engine, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AND SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OFF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Oct 4, 2014
TL-THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE AND WAS NOT SHIFTING INTO GEARS, ALL OF THE WARNING LIGHTS ILLUMINATED, THE VEHICLE OVER HEATED AND LOST POWER. ALSO THE ANTI FREEZE WAS SPRAYING FROM THE RADIATOR CAP. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE STARTER, TIRES AND TIRE SENSORS WAS REPLACED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. MF
Steering, Electrical system, Oct 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND EVENTUALLY THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY MADE THE CONTACT AWARE THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 64 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Oct 2, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HESITATED BUT WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY AND STARTER WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Electrical system, Oct 1, 2014
ON FOUR SEPARATE OCCASIONS MY JEEP HAS RANDOMLY NOT STARTED AFTER BEING TURNED OFF AND PARKED. THE FIRST TIME I HAD TO HAVE IT TOWED TO THE SHOP AND HAVE IT CHECKED OUT. THE MECHANIC COULD FIND NOTHING WRONG: STARTER, ALTERNATOR, BATTERY, & ELECTRICAL SYSTEMS ALL SEEMED FINE. THE CAR FINALLY STARTED WITH NO REPAIR WORK BEING PERFORMED. THIS HAS HAPPENED (3) MORE TIMES SINCE AUGUST, THE LATEST BEING TODAY. THERE IS NO RHYME NOR REASON TO HOW OR WHY IT HAPPENS. I HAVE SINCE LEARNED OF THE IGNITION SWITCH RECALL BY JEEP/CHRYSLER, AND IT SUPPOSEDLY AFFECTS THE YEAR AND MODEL OF MY JEEP. I HAVE BEEN TOLD THAT THE IGNITION SWITCH RECALL MAY VERY WELL BE THE REASON FOR MY PROBLEM, BUT AS OF YET I HAVE RECEIVED NO OFFICIAL RECALL NOTICE FOR MY CAR. WHEN I AM OUT DRIVING AND HAVE TO PARK I AM NOW AFRAID TO TURN MY CAR OFF FOR FEAR IT WONT START AGAIN. LIKEWISE, I AM ALSO AFRAID THE CAR IS JUST GOING TO TURN ITSELF OFF WHEN I AM DRIVING. I CALLED THE JEEP DEALERSHIP CLOSEST TO ME AND WAS INFORMED THAT THEY HAVE NOT BEEN OFFICIALLY NOTIFIED AS TO HOW THE RECALL PROCESS IS GOING TO WORK FOR THE IGNITION SWITCH ISSUE, SO THEY ARE UNABLE TO DO ANYTHING FOR ME AT THIS TIME. THEY ARE ALSO UNSURE AS TO WHEN THEY WILL RECEIVE ANY INFORMATION. *TR
Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS MIGHT BECOME AVAILABLE AT A MINIMUM OF SIXTY DAYS. THE CONTACT REFUSED TO DRIVE THE VEHICLE AT THIS TIME OR DURING INCLEMENT WEATHER BECAUSE OF THE POTENTIAL SAFETY RISK. THE CONTACT PURCHASED THE VEHICLE IN JUNE 2007 AND WAS THE ORIGINAL OWNER. THE CURRENT MILEAGE WAS 49,000. THERE WERE NO FAILURES AT THIS TIME. UPDATED 12/01/14*LJ UPDATED 10/13/2015*JS
Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). THE DEALER WOULD NOT BE ABLE TO REPAIR THE VEHICLE FOR ONE MONTH BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PAM
Electrical system, Sep 26, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL) WAS RECEIVED IN SEPTEMBER OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Sep 26, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V54000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 133,000.
Electrical system, Sep 25, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE WOULD RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Electrical system, Sep 22, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Electrical system, Sep 21, 2014
I HAVE BEEN HAVING TROUBLE STARTING MY 2007 JEEP GRAND CHEROKEE FOR MONTHS. FIRST I CHANGED THE BATTERY THAT WAS OVER $170 DOLLARS , THEN A FEW WEEKS AGO THE STARTER THAT WAS $340 DOLLARS MEANWHILE THE PROBLEM WAS THE IGNITION SWITCH .I BROUGHT MY CAR BACK TO MY MECHANIC AND NOW HE TELLS ME IT IS THE IGNITION SWITCH THAT SAME DAY I RECEIVE IN THE MAIL A RECALL NOTICE FROM CHRYSLER FOR THE IGNITION SWITCH. CHRYSLER ALSO STATES THAT THEY DO NOT HAVE ANY PARTS TO FIX THE PROBLEM AND THAT THE CAR IS TOTALLY UNSAFE TO DRIVEIN THEIR RECALL NOTICE. I NEED A CAR TO GO TO MY APPOINTMENTS FOR WORK I CANNOT DEPEND ON THIS CAR AND IT IS UNSAFE TO DRIVE. THEREFORE I HAVE TO RENT A CAR AND CHRYSLER SHOULD PAY FOR THE RENTAL CAR THAT I NEED TO DRIVE DURING THE PERIOD THAT THEY DO NOT HAVE PARTS FOR MY CAR. I ALREADY CALLED MY LOCAL DEALER AND THEY SAID SPEAK TO CHRYSLER. I CALLED THEIR TOLL FREE NUMBER 1 800 992 1997 AND RECEIVED AN INCIDENT NUMBER OF #[XXX]. THE PERSON I SPOKE TO WAS [XXX] SHE SAID SHE WAS ESCALATING MY CALL TO PARTS AND THEY WILL BE CONTACTING ME IN A FEW DAYS. IT IS NOW SUNDAY SEPTEMBER 21ST AND I AM RENTING A CAR AS OF TODAY BECAUSE CHRYSLER DOES NOT HAVE PARTS TO FIX THE CAR THEY MANUFACTURED. CHRYSLER MUST BE HELD RESPONSIBLE FOR ALL COSTS AND INJURIES RELATED TO THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Sep 16, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. ADDITIONALLY, THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED AND WAS NOT READING THE CORRECT READING LEVELS FOR THE FUEL AND SPEEDOMETER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THAT THERE WAS AN ELECTRICAL FAILURE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Electrical system, Sep 16, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 48 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS ABLE TO RESTART. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. ON ANOTHER OCCASION, THE VEHICLE STALLED AT A STOP LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V348000 (ELECTRICAL SYSTEM) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Electrical system, Sep 15, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE EXITING A PARKING LOT, THE VEHICLE STALLED AND CRASHED INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/14*CN THE CONSUMER STATED THE VEHICLE HAD MULTIPLE ELECTRICAL FAILURES INVOLVING THE WINDOWS, SUNROOF, AND DASH LIGHTS. UPDATED 8/5/2015 *JS
Power train, Electrical system, Other or unspecified, Sep 10, 2014
IT USUALLY TAKES A GOOD 10 TO 15 MINUTES TO START SOMETIMES THEN WHEN I DO GET IT STARTED I HAVE THE SAME ISSUES THAT I HAVE READ ABOUT ON THIS WEBSITE AND MANY OTHER WEBSITES. THE CAR WILL NOT GO OVER 20 MILES PER HOUR AND YOU HAVE TO PULL OFF THE ROAD, TURN OFF THE VEHICLE, WAIT AND TURN IT BACK ON. IT IS ALMOST LIKE THE JEEP HAS TO BE RESET. I HAVE TALKED WITH SEVERAL PEOPLE AND HAD THE CODES RAN. IT KEEPS COMING UP THAT IT IS THE SOLENOID AND STARTER. I HAVE READ ON MANY BLOGS ABOUT THE SAME ISSUE THAT THE SOLENOID WIRES ARE NOT PROTECTED FROM RAIN WATER IN THIS VEHICLE AND IT CAUSES THEM TO CORRODE OR GO BAD ALL TOGETHER. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. IF THEY KNOW THAT THE WIRES ARE NOT PROTECTED FROM RAIN WATER THEN THERE NEEDS TO BE SOME TYPE OF PROTECTION THAT THEY CAN PUT OVER THEM OR INSTALL A DIFFERENT KIND OF WIRE. THIS IS COSTING PEOPLE HUNDREDS OF DOLLARS TO REPAIR SOMETHING THAT SHOULD HAVE NEVER BEEN AN ISSUE. ALSO THIS IS A SAFETY HAZARD BECAUSE WHEN WE PULL OUT ON THE ROAD WE EXPECT OUR VEHICLE TO EXCEL PROPERLY AND GO OVER 20 MILES PER HOUR. *TR
Electrical system, Service brakes, Sep 6, 2014
THE FIRST INCIDENT OCCURRED IN A BRIEF MANNER. THE VEHICLE WOULD NOT START, SYSTEM STATED THAT THE VEHICLE WAS NOT IN GEAR. I TURNED THE KEY TO OFF. THEN TRIED AGAIN AND THE VEHICLE STARTED. I LEFT IN THE VEHICLE WITHOUT INCIDENT SEVERAL OTHER TIMES THAT DAY. THE NEXT DAY I ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. ONE OF THE ATTEMPTS THE BRAKE WOULD NOT DEPRESS. AFTER SEVERAL OTHER ATTEMPTS (OF ON TO OFF) THE VEHICLE STARTED. RAN NORMAL. ONCE TURNED OFF IT WOULD NOT RESTART. THE BRAKES ARE NORMAL AGAIN. ALL ELECTRICAL CABLES ARE ATTACHED, NO CORROSION. VEHICLE HAS FULL POWER TO OTHER COMPONENTS. YET THE STARTER IS NOT ENGAGING. THE SYSTEM IS NOT SHOWING ANY ERRORS. WE CALLED CHRYSLER (NOT A DEALER), ACCORDING TO OUR VIN THEY DETERMINED THAT THE VEHICLE IS NOT INCLUDED IN ANY OF THE IGNITION RECALLS. *TR
Power train, Electrical system, Jul 23, 2014
WHEN STOPPED AT A STOP LIGHT ON A VERY CONGESTED ROAD. I PRESSED THE ACCELERATOR TO PROCEED WHEN THE LIGHT TURNED GREEN. I EXPERIENCED A SLOW SLUGGISH START SO I PRESSED THE ACCELERATOR FURTHER TO THE FLOORBOARD, THERE WAS NO RESPONSE BY THE ENGINE. CAR PROCEEDED AT A SLOW RATE OF SPEED (10 MPH WITH RPM'S AT 2500). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART CAR WHICH DID SOMEWHAT FIX THE PROBLEM. I HAVE EXPERIENCED THIS NUMEROUS TIMES NOW, USUALLY OCCURS WHEN THE CAR IS SHIFTING IN 1ST AND 2ND GEAR. MY CONCERN IS WHEN I PULL INTO A RIGHT OF WAY AND THE CAR DOES NOT PROPERLY ACCELERATE I PUT MYSELF AND PASSENGERS AT A SAFETY RISK OF BEING COLLIDED IN THE REAR OF MY CAR BY ANOTHER CAR. *TR
Electrical system, Other or unspecified, Engine, Jul 16, 2014
I WAS DRIVING ON ROUTE 50 GOING 65MPH. THIS VEHICLE IS A QUAD 4X4 AUTOMATIC / STICK SHIFT MANUAL, WHICH WAS IN MY FAVOR. WHEN I REALIZED THE VEHICLE WAS SHUTTING DOWN I HAD TO THINK QUICKLY WHAT MY NEXT STEPS WOULD BE. I STARTED TO GET OVER TO THE RIGHT SIDE OF THE ROAD AND BRAKE, BECAUSE THE VEHICLE WAS SHUTTING DOWN THE POWER BRAKES WHERE GOING OUT AND I COULD NOT BRAKE COMPLETELY. THE VEHICLE WAS STILL MOVING AND I WAS ABOUT 200 YARDS AWAY FROM MY EXIT AND THE SIDE OF THE ROAD WAS WINDING AROUND TOWARD THE OFF RAMP AND GETTING SMALLER FOR ME TO DRIVE ON. I REALIZED THAT I WAS NOT ABLE STOP THE VEHICLE BY USING THE FLOOR BRAKE THEN THE FEAR FACTOR SET IN. IN MY MIND THE ONLY THING I CAN DO IS PULL THE STICK SHIFT HANDBRAKE AND QUICKLY PUT THE VEHICLE IN PARK THEN I WAS ABLE TO GET CONTROL AND SAFELY STOP THE VEHICLE. THIS ORDEAL HAPPENED AT 4:20PM YESTERDAY AND BY THE TIME WE TOWED THE VEHICLE BACK TO THE DEALERSHIP AND TRIED TO EXPLAIN TO THE GENERAL SALES MANAGER, SI FAIGE, ON SITE AT DARCARS IN NEW CARROLLTON, MD WHAT ALL TRANSPIRED ON THE ROAD IN THE UNSAFE VEHICLE THAT THEY SOLD US, HE DIDN'T WANT TO HEAR ANY OF IT. *TR
Power train, Electrical system, Jun 20, 2014
I AM WRITING TO YOU REQUESTING YOUR ASSISTANCE IN FINDING OUT WHAT IS WRONG WITH MY 2007, 67,000 MILE JEEP GRAND CHEROKEE LAREDO. FOR APPROXIMATELY FOUR MONTHS WHILE DRIVING THE CAR IT HAS BEEN RANDOMLY MISS FIRING, BUCKING AND SURGING, AND STALLING WHEN COMING TO A COMPLETE STOP. THE UNPREDICTABILITY OF THE CARS SPEED, BUCKING AND SURGING, AND STALLING WHEN STOPPED IS A MAJOR SAFETY CONCERN TO ME BECAUSE THIS OCCURS WITHOUT NOTICE ON BOTH STREET AND FREEWAY DRIVING. I HAVE TAKEN MY CAR TO THE NEAREST JEEP SERVICE DEALER, CRYSTAL CHRYSLER JEEP THREE TIMES NOW AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE CAUSE TO THIS PROBLEM. IN FACT, MY CAR HAS BEEN IN THE SERVICE DEPARTMENT AT CRYSTAL CHRYSLER FOR NEARLY THREE WEEKS NOW, AND THEY CANNOT IDENTIFY SPECIFICALLY WHAT IS CAUSING THIS MALFUNCTION. MY FRUSTRATION OVER MY BELOVED JEEP GROWS BECAUSE WITHOUT FINDING THE CAUSE THERE IS NO TELLING WHEN MY CAR WILL BE READY. THIS EXPERIENCE NOW HAS ME QUESTIONING THE RELIABILITY OF JEEP VEHICLES AND THE CONFIDENCE IN SERVICE DEALERS LIKE CRYSTAL CHRYSLER. PLEASE HELP ME FIND OUT WHAT IS WRONG WITH MY JEEP VEHICLE. *TR